"Inspected unit and found a failed compressor. The unit is only a month old. Pulled the unit forward and found damage to the exterior rear liner, photo attached in report. Advised the customer we would need the proof of purchase in order to order a new compressor. Technician unable to determine if there are more issues until we replace out the compressor."

Ran a few test cycles on the unit and all mechanical functions were working well. We did see a lot of suds left over and determined after investigation that there was no high loop and also rinse aid had not been used in quite sometime. Recommended the customer use detergent without dawn dish soap and to use rinse aid regularly. Cleared suds. Ran a cycle with veg oil as we left to help clear any other suds.

"Installed compressor and relay and recharged and reset unit"

Found a faulty icemaker. Installed part. All checks ok. ; used 1 DA97-15217D (ICE MAKER) from stock

Inspected the unit and found the thermal fuse had blown on the unit and it was not heating. Replaced fuse and advise the customer to have their vent lines cleaned out before using the unit again. All checks OK. ; used 1 279816 (FUSE) from stock