It is always a pleasure doing business with Authorized Service. Professional, friendly, prompt, and the service personnel know what they are doing. Brad was a good representative for the company. He suggested choices that I could make since my appliance could not readily be repaired. I appreciated his candidness.

Shawn was very knowledgeable and provided many good tips to make both our washing machine and dryer run better. He fixed the part that needed replaced in the dryer and recalibrated the washing machine in order for it to “re-learn” wash/water weight for each cycle Shawn’s communication skills and personal demeanor are excellent! He made me feel comfortable asking questions and requesting more detailed explanations in order to better understand the problems. I put Authorized Service and Shawn’s contact information in my telephone contacts; so if ever the need to repair an appliance, not under warranty, we’ll go with this company first. Thanks Again! Valerie Smith

This was my second time using this company, and just like the first time my problems were taken care of in a very professional and timely manner. Highly recommend!