Checked unit found the drain pump was completely bound up with bobby pins and other objects. This has burned out the drain pump and keeping it from draining. Spoke with the warranty company and they are not continuing with any repairs because it is not covered as normal wear and tear.

Greased rollers checks ok

Customer had unit in the garage. Ran test and diagnostics unit did not have any error. Codes ran through and unit agitated fine. I reprogrammed the control and instructed customer to run some test.

Checked unit over. Unit would trip a couple drops of water after dispensing. Bypass water filter and tested unit. Unit wasnt dripping any water when water filter was bypassed. Instructed customer to replace water filter to start with and we will go from there.

Installed new ice maker and bins and checks ok