Checked out the unit and found that the lid was not locking. Ran it through diagnostics and also found that the rotor and stater was not getting to the correct speed and it was not continuing a cycle. Advised the customer of the cost and they did not want to proceed further. Checks OK

"Installed parts, all checks ok."

Installed the new part and ran a calibration cycle. Checks OK

"Inspected unit, found unit would not go through any cycles and was throwing F7 E1 code, which indicates a problem with actuator. Ordering parts; ordrng 1 W11553746 (Control Board) and 1 W11398781 (Actuator)"

Check out the unit and found it throwing an F7, ran a recalibration cycle after running the recalibration cycle ran a diagnostic cycle and the unit unit completed it with no issues. Then ran another recalibration cycle and it completed it with no issues as well. Gave the customer an estimate for an actuator and a control board with two separate best and worst-case scenario. Checks ok