Keller was very prompt, knowledgeable & did our washer repair in a flash! Just hope the part or 14 month washer holds up for more than a year, but that is manufacturer's problem, not Kellen's. Very pleased with Authorized Service customer service. Thank you

Thank you for the speedy service call & diagnoses of our washer problem. Looking forward to Maytag authorized service call on Thurs.

I thought he was very knowledgeable on what he was doing and very neat and clean no mess. Appreciate him letting me know when he got close. It all adds up to. I was very happy with the service.

He checked everything well.

Was here less than 5 minutes and just changed the vent cover to one without rubber since the rubber was melted. I asked about why it was eating my clothes since he seemed to just have the intentions of changing the went. He couldn’t tell me why the dryer was ruining my clothes and was not worried about the black spots. Didn’t seem to do a thorough inspection just used the drill light to shine around it and that was it. When asked about it like melting my dryer sheets his solutions was to just run my dryer on low heat instead of medium and from less dry to near dry.