Inspected unit and found an E01 error code on the display. Had customer turn off breaker for about 30 seconds and turn it back on. Was able to start and run cycle. Told customer that she could pay for the service charge right now and it is good for 30 days so if she continues to have this problem she can call in and I can get the control board ordered for her.

Installed new magnetron and thermostats. All checks ok.

Inspected unit and found a stain in the front of the freezer from water leaking out. Water leaking from underneath the unit. Did not find any ice buildup on the inside or along the drain line. Ordering drain pan and drain pipe.; rqstng P&A on 1 5304521531 (Drain pan) and 1 5304521530 (Drain pipe)

"Customer states that unit has proper voltage to it now. Verified and voltage is correct. Not getting voltage to the control. Voltage out of noise filter is good. Loosing voltage at the magnetron thermostat. Thermostat is shorted open at room temperature. Bottom thermostat tests good. Oven cavity thermostat is not easily accessible. Unit needs magnetron thermostat, oven cavity thermostat, and magnetron. ; ordrng 1 WB27X10927 (Magnetron) and 1 WB18X35517 (Magnetron thermostat) and 1 WB20X10048 (Oven cavity thermostat)"

"Inspected unit and found washer washing and agitating properly. When put into a drain and spin cycle, it spun out and drained properly. Informed customer that their drain pump could be weak and therefore not draining properly. Customer explained she would like to talk to her husband first about the repair."