Installed new part. All checks ok.

Inspected unit and found the extra options on the panel were not working. Took off the back and checked wiring as well as any physical damage. Could not find anything physically wrong. Quoted customer for the user interface board. Customer wants time to think about repair.

"Changed out bulkhead, seal already in place. New bulkhead comes with LED lamp instead of old bulb design. Tested unit checks ok, showed laundry lady."

"Found part of felt on forward bulk head coming loose and at times drum will make a scraping noise. Parts covered under warranty, ordering new; ordrng 1 D513641 (Bulkhead) and 1 D51207p (Seal) and 1 D511637p (Adhesive)"

Found element open replaced with truck stock. Unit checks ok. Unit located in basement has longer vent run. Parts covered under warranty collected service and labor.; used 1 964p3 (Heater kit) from stock