Appliance Repair Pleasant Hill Ohio

Authorized Service Rated 4.9 out of 5 stars based on 16 customer reviews

We serviced a
AMANA WASHER
Model NTW4516FW2
Near Pleasant Hill, OH 45359
Kellen
Job Details: 07/17/2024
Inspected the unit and ran through diagnostics. Found no stored error codes. Suspension is good. Ran unit through multiple tests. Everything is functioning as it should from factory could not find one malfunction. Went ahead and recalibrated computer. All checks OK
We serviced a
WHIRLPOOL DRYER
Model MED7230HC3
Near Pleasant Hill, OH 45359
Kellen
Job Details: 07/15/2024
Inspected the unit and found everything functioning as it should from factory. All checks OK
We serviced a
CRITERION WASHER
Model n/a
Near Pleasant Hill, OH 45359
Kellen
Job Details: 07/10/2024
Inspected the unit and found that the inner basket was bent at the welds. Customer declined repair.
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Pleasant Hill, OH 45359
Kellen
Job Details: 06/25/2024
Inspected the unit and found everything functioning as it should from factory. Leaned unit back about a half inch. All checks OK
We serviced a
ELECTROLUX WASHER
Model ELFW7637AT
Near Pleasant Hill, OH 45359
Kellen
Job Details: 06/18/2024
Inspected the unit and found everything functioning as it should from factory. Ran a high spin with seven towels. And checks OK
Pleasant Hill, Ohio
05/16/2024
I think Kellen did a good job on diagnosing the possible issue w/the washer and reset the washer program. So far that may have resolved the issue. Since we had to pay the trip charge , which is expected , but an extra charge to look at the dryer was questionable. Another similar appliance repair from another appliance repair co. -said while we are here we will just look at it --no additional charge.
Dave, Thank you for taking the time to review our company and share your experience. We are glad that you are satisfied with the technician and just want to follow up on your concern regarding the additional charge for the second appliance. Our trip and diagnostic charge covers the first appliance and we do have a secondary charge of $50 + tax for any additional appliances. We understand that other companies have different fee structures, however, this is ours and we do guarantee our work (both parts and labor). If you have additional questions or concerns please give us a call here at the office 937.252.3200. Thanks, Authorized Service
Overall Experience
Pleasant Hill, Ohio
04/23/2024
quick and efficient!
Overall Experience
Pleasant Hill, Ohio
02/08/2024
We are very pleased with Authorized Service! Kellen is very knowledgeable and professional and we have nothing but positive things to say about him. Thanks for great service!
Overall Experience
Rebecca Bass
Pleasant Hill, Ohio
12/07/2023
Very nice man and he fixed the problem
Overall Experience
Daniel
Pleasant Hill, Ohio
12/05/2023
Kellen did a great job, was quick, skilled, and personable. He was trustworthy in our home and respectful. I would recommend to a friend.
Overall Experience