Installed new cover shelf. All checks ok.

Customer states that unit isnt draining. Ran to diagnostics to force drain pump on. Pump is getting voltage but not moving water. Cleared water and found nothing blocking pump. Replaced drain pump and ran to test. All ok. Needs authorization. ; used 1 W10876600 (Drain pump) from stock

Inspected unit and found the wheel had broken off of the crisper cover shelf. The wheel will not go back on due to the plastic being crack and broken off. Ordering crisper cover shelf. ; rqstng P&A on 1 5304508067 (Crisper cover)

Customer states that unit is leaking water underneath and has ice under drawer. Inspected unit and found defrost drain clogged. Cleared defrost drain and installed drain wire to keep drain open.

Inspected unit and found drain pump not draining out. Checked drain filter for clogs and found none. Replaced drain pump and ran tests. All checks ok. ; used 1 4681EA2001T (Drain pump) from stock