Appliance Repair Pleasant Hill Ohio

Authorized Service Rated 4.8 out of 5 stars based on 18 customer reviews

We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA-01
Near Pleasant Hill, Ohio 45359
Amber
Job Details: 11/12/2025
"Inspected unit and found the unit tripped at the breaker. Flipped breaker and unit started up. Started normal cycle. Unit worked properly for around 30-40 minutes. Pulled unit out and found water wall motor with evidence of a leak. Throughout cycle, unit did not leak or trip breaker again. Gave customer two different quotes regarding the leaking area. Customer wants time to think about repair."
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Pleasant Hill, Ohio 45359
Kellen
Job Details: 11/11/2025
"Inspected the unit and found a failed cam and actuator. Replaced parts with truck stock. Ran a test cycle. All checks OK ; used 1 W11481722 (ACTUATOR), and 1 W10721967 (SPLUTCH) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF1
Near Pleasant Hill, Ohio 45359
Amber
Job Details: 11/03/2025
Inspected unit and found unit making ice but not dispensing properly. Found auger motor bar drive stripped out along the auger motor shaft. Also found unit had very low water pressure at dispenser as well as small ice cubes. Advised customer to check house water pressure and replace water filter. Customer to call back if he wants any repairs.
We serviced a
SAMSUNG RANGE
Model NE595R0ABSR/AA
Near Pleasant Hill, Ohio 45359
Kellen
Job Details: 10/13/2025
Inspected the unit and found a failed convection fan motor. Customer declined repair.
Near Pleasant Hill, Ohio 45359
Kellen
Job Details: 10/08/2025
Inspected the unit and found a failed sump system. Customer declined repair.
Pleasant Hill, Ohio
LG DISHWASHER
LDPH7972D
Had to wait for a part, which is fine. Repair was quick but the tech seemed irritated that I wanted to check to make sure it was done correctly before he left.
07/01/2025
Pleasant Hill, Ohio
GE RANGE
JB750DJ9WW
Very polite. Called and was on time with approximate arrival time. THANK YOU!
01/31/2025
Pleasant Hill, Ohio
WHIRLPOOL DRYER
WED4800BQ1
I think Kellen did a good job on diagnosing the possible issue w/the washer and reset the washer program. So far that may have resolved the issue. Since we had to pay the trip charge , which is expected , but an extra charge to look at the dryer was questionable. Another similar appliance repair from another appliance repair co. -said while we are here we will just look at it --no additional charge.
Dave, Thank you for taking the time to review our company and share your experience. We are glad that you are satisfied with the technician and just want to follow up on your concern regarding the additional charge for the second appliance. Our trip and diagnostic charge covers the first appliance and we do have a secondary charge of $50 + tax for any additional appliances. We understand that other companies have different fee structures, however, this is ours and we do guarantee our work (both parts and labor). If you have additional questions or concerns please give us a call here at the office 937.252.3200. Thanks, Authorized Service
05/16/2024
Pleasant Hill, Ohio
SAMSUNG REFRIGERATOR
RF28R7201SR/AA
quick and efficient!
04/23/2024
Pleasant Hill, Ohio
BOSCH DISHWASHER
SHXM4AY55N/29
We are very pleased with Authorized Service! Kellen is very knowledgeable and professional and we have nothing but positive things to say about him. Thanks for great service!
02/08/2024