"Inspected the unit, pulled it away from the wall and removed the top panel. Ran a drain and spin cycle and found no issues or sounds. Pushed the unit back against the wall and could hear a tapping noise coming from the water lines hitting the back of the unit. Made adjustments to the lines, ran a test cycle. Cleared any obstructions around the unit and during the medium spin cycle could hear a very loud rattling noise coming from a loose screw or piece of metal inside the unit. Could not pinpoint the sound. Advised the customer that the manufacturer warranty does not cover noise issues or complaints and the extent of the coverage is only for defects. No defect or mechanical issues."

Inspected the unit and found a failed switch and element. Ordering parts.; rqstng P&A on 1 W10917724 (Switch) and 1 W10251108 (Element)

"Inspected the unit and found the control and display board not responding or receiving voltage. Also found a small leak between the tub and wash motor assembly. According to the model and serial number, the unit is roughly 6 years old and located in the kitchen. Tub non repairable part, tech recommends to replace the unit. ; rqstng P&A on 1 WD21X24901 (Control) and 1 WD21X23463 (Display) and 1 Xxxxx (Tub (non repairable part)) and 1 WD18X21680 (Sump)"

Inspected unit and found no issues. Customers complaint of a noisy compressor. Provided information to the customer about the unit advised them they often will quiet down after a couple months sitting in the customers home. No issues found.

Replaced idler. All checks OK