Appliance Repair Springfield Ohio

Ordering parts. ; ordrng 4 AJK72989702 (Suspension)s, states that autho needed"

Pressurized the unit 150 psi Case#86095637 called Techline spoke to Gaety condenser line going into the cabinet is leaking and non repairable

Tech was assigned as a helper; snapped 2 QuickPics

Customer states that the unit wont heat. Voltage to the unit is correct. Found the heating element shorted open causing no heat. Replaced heating element and ran to test. Unit is heating as it should. All ok. ; used 1 3387747 (Heating element) from stock

Customer states that the unit wont drain. Unit is currently full of water. Cleared water and inspected the sump area. No debris in the sump. No debris in the drain pump housing either. Ran unit to test and it drains fine. Unable to duplicate concern of no drain.