Checked unit over found shorted heating element. Replaced heating element checks ok; used 1 DE486A (ELEMENT) from stock

Called tech line -spoke to John-broken captube going into liner of freezer nonrepairable case#86054189 gave cust case # cust care # 800-374-4432; used 1 A19676501 (Dryer) from stock

"Inspected the unit and found the door gasket not installed properly. Rearranged the door gasket. Ran a test cycle, and found no other leaks."

"Inspected unit and the control board not responding correctly. Installed new board and ran test cycle. Found the hot and cold water hoses swapped, provided this information to the customer advised him to switch them. All the checks OK"

Checked unit over found the waveguide was pitted and has shorted out the magntron. This is a non-repairable item do the waveguide being part of the cabinet. Unit is about 20 years old in the kitchen; rqstng P&A on 1 ###### (Cabinet(non serviceable))