"Inspected the unit and found the belt had come off and the idler assembly malfunctioning. Repaired and reinstalled idler assembly, ran a test cycle, all checks ok."

Disassembled unit and cleared out lint buildup inside of the dryer. Instructed customer to have exterior vent clean. Unit checks OK

"Inspected unit and found an error code for over suds. Cleaned out the drain pump and filter. Ran a test cycle and found a large amount of suds buildup inside the unit. Filled unit with water and ran the drain cycle, the drain pump functioned without any issues. Advised the customer to use GE or off brand cleaning tablets about every two weeks and to run a clean cycle. The excess suds are causing the unit to stop mid cycle and run the drain pump as it thinks the unit has too much water, this leaves the clothes still soaking wet because it did not run through a spin cycle. All other checks ok."

Reset control board found that was giving an F2 E2 error code in an F2 E1 error code. Unit has a massive amount of condensation inside the dryer. Informed customer that they need to get their vents cleaned out because this is causing the dryer to overheat and shut down and could possibly cause issues with the control board. Unit checks OK as of now.

"Installed new element and nuts, unit checks ok."