Appliance Repair Tipp City Ohio

Authorized Service Rated 4.9 out of 5 stars based on 128 customer reviews

We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Tipp City, OH 45371
David R.
Job Details: 11/07/2024
"Inspected the unit and found the heating element was faulty. Installed a new heating element and ran a test cycle, all checks good; used 1 964P3 (ELEMENT) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/10
Near Tipp City, OH 45371
David R.
Job Details: 11/07/2024
Inspect the unit and found the bottom deli drawer when closing is locking in place. Removed the deli drawer and made adjustments to the rails. All checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Tipp City, OH 45371
David R.
Job Details: 11/07/2024
Inspected the unit and found when the unit is going into a spin cycle the drive hub is stripped and not spinning. Ordering parts.; ordrng 1 W10528947 (Drive hub) and 1 W11550891 (Agitator) and 1 W10752187 (Wash bolt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD04
Near Tipp City, OH 45371
Kevin
Job Details: 11/06/2024
Installed parts listed, all checked good
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Tipp City, OH 45371
Kevin
Job Details: 11/01/2024
Installed new ice bucket ; used 1 Da97-14474C (Container) from stock
Tipp City, Ohio
11/01/2024
When I made the appointment I explain that my ice maker came apart. I had all the parts and I just needed it reassembled. I was assured that the service tech would be able to do that. When he arrived I explained the situation and he said he could not put it back together. If I had been told that he couldn't I would have purchased the ice maker online ( 130.00) and slid it in myself.
Dear Jim, Thanks for taking the time to leave us your thoughts and we regret that you are dissatisfied. We have reviewed all the notes and calls associated with your dispatch and unfortunately the ice maker bin you wanted us to repair was not repairable. While we would have been delighted to put it back together for you our technician determined once he arrived at your home that it was in fact not a possibility and that you would require a new one. Our technicians do carry that part on their trucks as it is commonly used and as a result we were able to replace it the same day. If you have additional questions or concerns feel free to reach out to our customer service team at customercare@authorizedco.com. Thanks and have a great day. Authorized Service
Overall Experience
Beau Townsend
Tipp City, Ohio
10/29/2024
Excellent
Overall Experience
Nadine H
Tipp City, Ohio
10/28/2024
Tim was very professional and nice. He explained the issue, gave us options and was done with the repair in a timely manner.
Overall Experience
Marsha Caudell
Tipp City, Ohio
10/04/2024
Kellen was very professional, polite and KNOWLEDGEABLE ~ went right to work immediately diagnosed and fixed the problem and was gone!! Wow he was FAST too!!! Great job!THANK YOU Kellen!!! Highly recommended!!
Overall Experience
Timothy Drehmer
Tipp City, Ohio
09/24/2024
Tim was in time and determined the problem immediately!
Overall Experience