Upon arrival customer stated that oven wont heat in bake. Inspected unit and found bake element shorted open. Replaced element and preheated to test. Unit is heating as it should. All ok.

Customer states that unit is leaking water from underneath. No signs of leaks from water lines or valves. Drywall under drain/valve box is wet. Suspect leak is from a clogged house drain backing up. Removed front and no obvious leaks. Ran unit in super load size to test. Unit does not leak in wash cycle. Forced unit into drain and spin. Household drain is backing up and overflowing when unit drains. Showed customer and advised them that a plumber needs to clear the line. Customer also stated that fabric softener dispenser isnt working properly. Dispenser cup had come loose and allowed softener to leak out early. Reassembled and it is good. Calling AHS to inform that they need a plumber. 134CMDM

Customer had baseboard removed. Removed unit from counter and inspected unit ash pump for debris. Found screw in impeller. Removed and reassembled. Ran to test. Unit is still not moving any water. Replaced sump assembly and ran to test. Unit is moving water as it should.

Customer states that dishes arent coming clean and soap isnt dissolved. Inspected unit and found it getting plenty of water but not moving water. Nothing in the sump area. Baseboard of island is blocking toe plate. Cannot remove dishwasher without removing baseboard. Advised customer to have the baseboard removed and we can come back out to diagnose unit. Would like to have sump assembly on hand. Most likely a motor issue. ; ordrng 1 DD82-01376A (Sump assembly)

Installed new hinges. Door opens and closes properly. Advised customer on door removal.