"Found left side drawer control not responding, will need control and wire harness replaced. Customer does not want to repair unit."

Customer states that unit would not dispense water or make ice. Ran dispenser to test. Inspected water valve and found loose connection. Secured connection and dispenser is operating as it should. Ice maker is getting water as well. All ok. Samsung ticket number 4163552439

Installed all provided parts and ran unit to test. Unit is tumbling and heating as it should. No more error codes. All okay.

Installed garage kit and verified operation of unit. Unit is operating as it should. All OK.; used 1 5303918301 (Garage kit) from stock

"Customer states that unit showed E4 and now and E9 error code. These are both heat error codes. Ran unit in diagnostics and found an additional error code of E 26. This is a water switch error. Pulled unit and inspected. Found water in base. Water is leaking from the diverter assembly. Unit isnt heating because the heater inside the motor is shorted open. Unit needs diverter assembly and wash motor.; rqstng P&A on 1 753351 (Heat pump), ordrng 1 751950 (Diverter assembly)"