Inspected unit and found the ice maker shut off. Customer stated they had tried to reset unit by turning ice maker off and back on again. Turned ice maker on and put unit into diagnostic mode. Found the ice maker would twist and harvest and fill properly. Found ice maker reading at a high temp. Found freezer set at highest setting. Adjusted freezer down and advised customer to wait a couple days for ice maker to work. Customer to call back if unit still doesnt work.

Inspected unit and found the unit not cooling or running at all. Found the timer stuck. Replaced timer. Unit started up properly. All checks ok. ; used 1 5304526183 (DEFROST TIMER) from stock

Inspected unit and found the unit not cooling properly. Customer was concerned about power outage that happened and unit would not cool back down. Took back panel off of unit and found darkened oil right beside the compressor. Also measured amp draw as compressor ran and found it very low. This indicates sealed system leak. Talked with customer about repair and potential further issues. Customer declined further repair.

Installed new parts. All checks ok.

"Inspected unit and found the plastic part of the timer shaft broken off and the knob rounded out. Replaced timer and knob. All checks ok. ; used 1 D517562 (TIMER), and 1 806597 (KNOB) from stock"