Installed new parts and unit was still dead. Called Assurant and spoke with Melody and informed them that there is a short somewhere in the unit and I would not be able to find where it was shorting at. She was able to move unit into options. Assurant to reach out to customer.

Installed new part. All checks ok.

Inspected unit and found the unit disconnected. Had customer reconnect unit and turn water on. Found water leaking from water valve. Ordering part. ; rqstng P&A on 1 W11210463 (Water valve)

"Inspected unit and found when the water is turned on, water would start spraying out of the water valve. Ordering parts. ; ordrng 1 W11175771 (Water valve)"

Inspected unit and found unit had no heat. Found heating element broken at backside of one of the terminals. Replaced heating element with kit from stock. All checks ok. ; used 1 964P3 (ELEMENT) from stock