Installed dye drier and found unit has an internal leak & restriction and frost built up on external tubing. Called lowes and spoke to Steve and he instructed the customer to call Lowes advantage for options unit non repairable.

Inspected unit and found the icemaker cycling properly. Found no water or ice in icemaker molds. I asked customer if they had recently changed their water filter. They had stated no that they were going to but have not yet and had a new one to put in. Put new water filter in and felt water immediately start to rush in. When running water through filter found lots of rust colored sediment. Ran until water was clear. Told customer due to the fact that they have well water their filter was probably clogged with sediment not allowing water to get to the icemaker. Advise them if they were still having issues to call and get rescheduled.

Inspected unit and found the door not shutting all the way. Upon further inspection found rails not straight. Made adjustment to rails and made sure the door was shutting all the way. All checks OK

Inspected unit and found a partial frost pattern on the evaporator coil. Compressor was also running very weakly. Ordering dye filter. ; rqstng P&A on 1 Xxxxxxxx (Dye filter (step valve))

Inspected unit and found a partial frost pattern on the evaporator coil. Compressor was also running very weakly. Ordering dye filter. ; rqstng P&A on 1 Xxxxxxxx (Dye filter (step valve))