"Upon arrival unit was dead. Found main thermal fuse open, tstat, hi limit and heater checked ok. Venting checked ok too. Just replaced tstat and hi limit last December on unit. Unit checks ok. ; used 1 3392519 (Thermal fuse) from stock"

"Customer got an LC error a couple of weeks ago, then they went on vacation. This stands for a leak. Upon arrival powered on unit at breaker, water had dried up, proceeded to have unit fill, wash for a few, then drain, did this 2x. Noticed quite a bit of soap suds. Proceeded to test again and had yet to get unit to throw a code so no apparent leak issue. Talked to customer about loading of dishes, soap use etc. Again put on express wash, ran another call, called customer so far no problems. Said to just use it and if they have any more issues to call back in. Collected service call."

"Changed out water inlet valve, tested unit, checked for leaks. Unit checks ok."

"Inspected unit, removed glass top initial inspection looks good no burnt marks, wires or sign of any spillage. Plugged in unit, cooktop powers up all lights are flashing randomly but can not do anything, no response except to power off. Once powered off you can not power back on, unless its unplugged. Called LG tech line, after diagnosis said that I would need to replace main board confirmed schematic and part number.; saved tckt"

"Customers unit cooling ok in refrigerator and freezer. Issue with icemaker compartment, unit probably had a jam again at some point, noticed ice not staying frozen in bucket from no circulation and causing a dripping issue into chute whenever they get out ice. This is causing the issue of ice not coming out cubed vs crushed etc. Will look to replace cooling fan, and noticed cracks in the ice bucket. ; ordrng 1 DA97-14504C (Ice bucket) and 1 DA31-00070E (Ice room fan)"