Inspected the unit and found a failed igniter. Replaced igniter with truck stock. Ran a test cycle. All checks OK ; used 1 MEE61841401 (Igniter) from stock

Inspected the unit and found a failed defrost system. Customer declined repair

Inspected the unit and found that customer had removed bottom drawer all the way releasing the bearings from the slide. Rebuilt the slides. Reinstalled the door. All checks OK

Authorization # 107CDAI .. inspected the unit and found both left and right burner assemblies were non-functional. The control and display were non-functional. And I was unable to take unit apart due to parts fused together because of age. Called warranty company. Unit is in for replacement.

Inspected the unit and found no active leaks in or around the washer. Informed the customer of some maintenance steps that can be taken to insure no leaks like cleaning around the door and door boot and removing dispenser tray and thoroughly cleaning the compartments. All checks ok