"Inspected the unit and found the door switch shorting out. Inspected the underside of the unit and found no issues or loose wiring. Replaced door switch, ran a test cycle, all checks ok."

"Inspected the unit and found the power cord And outlet shorted out. Burn marks found on the cord. Removed the back panel found a few loose wire harnesses,made adjustments to the board and harnesses, no damage to the unit or to the elements. advise the customer they need to have an electrician come out and replace the outlet and install a new cord for the oven. Power cord replacement is not covered under warranty. Called landlord and advised."

Installed parts. Ran a test cycle and all checks ok

"Inspected the unit and found it filled with water, and the lid latch not closing properly and not aligned. Cleared line and drained the water out of the unit. Removed door latch and made adjustment/repairs to the latch. Reinstalled door latch and ran a test cycle, all checks ok."

Checked unit over found that the unit wasnt installed properly and the power terminal had gotten hot and caused unit to shut down. Repaired harness checks ok. Spoke with Tonya