Appliance Repair West Carrollton Ohio

Authorized Service Rated 4.4 out of 5 stars based on 7 customer reviews

We serviced a
KITCHEN AID DISHWASHER
Model KUDS30IVBT2
Near West Carrollton, OH 45449
Sam
Job Details: 09/26/2024
Inspected unit and found that the display board had shorted out causing the unit to not function. Provided estimate and customer denied repair at this time.
We serviced a
SAMSUNG WASHER
Model WA45T3400AV
Near West Carrollton, OH 45449
David R.
Job Details: 08/08/2024
Installed parts listed, all checked good
We serviced a
SAMSUNG WASHER
Model WA45T3400AV
Near West Carrollton, OH 45449
David R.
Job Details: 07/31/2024
Installed parts listed, all checked good
We serviced a
SAMSUNG WASHER
Model WA45T3400AV
Near West Carrollton, OH 45449
David R.
Job Details: 07/24/2024
"Inspected the unit and found the unit not spinning. The units motor is burnt out and not spinning under a load. Ordering motor and washer clutch. ; ordrng 1 DC31-00080B (Motor) and 1 DC97-16984C (Washer clutch) and 1 DC31-20014C (Washer clutch module) and 1 6021-001573 (Nut), states that autho needed"
We serviced a
SAMSUNG WASHER
Model WA45T3400AV
Near West Carrollton, OH 45449
David R.
Job Details: 06/18/2024
Installed the new drain pump provided by Big Sandys and ran a test cycle. All checks good.
Brandi
West Carrollton, Ohio
09/28/2024
Nice guy and tried to be helpful but he diagnosed the defective parts without showing me they were defective. He should have taken it apart and showed me the dead control panel. I replaced the two parts and I’m still getting the same error code. Would be nice to get my money back since it wasn’t diagnosed correctly.
Dear Brandi, Thanks for taking the time to review us and leave your thoughts. Typically, our diagnosis is guaranteed and if a repair does not work the first time we will come back at no additional charge until the unit is working as expected. Unfortunately, when customers choose to source their own parts and perform the repair themselves we are not able to offer the same guarantee. Most manufacturers offer a warranty on their replacement parts and we encourage you to reach out to the retailer where you purchased the parts under that warranty as it is possible that the parts you received are defective or possibly for a different SKU#. Respectfully, Authorized Service
Overall Experience
Dana
West Carrollton, Ohio
02/29/2024
Great communication, on time and quick repair and Tim was friendly. I would definitely call them in the future!
Overall Experience
Art Dull
West Carrollton, Ohio
11/14/2022
Super fast repair time! Technician was knowledgeable and timely. Excellent experience
Overall Experience
West Carrollton, Ohio
09/03/2022
Very efficient. Knowledgeable
Overall Experience
Aaron
West Carrollton, Ohio
01/31/2020
He was very pleasant and helpful
Overall Experience