Adjusted refrigerator temps. Checks OK

Helped customer level the unit and instructed him on usage.

Inspected the unit and found that there was water still sitting in the bottom of the unit. Ran a drain cycle and started a new cycle. The unit filled with water and began to wash the unit. Advised the customer to start using rinse aid and made adjustments to the dispenser door. Advise the customer different features on the unit and how it functions. Made adjustments to the wiring harness going to the wash motor. Checks OK

"Inspected the unit and found the tub filled with water and the drain pump making a humming noise. Leaned the unit back and inspected the drain pump and filter and found a large amount of gunk, coins, and small metal pieces in the drain pump area. Cleared the drain pump as best I could and ran a test cycle. Unit is now draining properly."

SR#7740857862. Checked unit over found that the unit needs new drum and seal along with blower wheel and motor. Multiple parts are showing no longer available. Spoke with Whirlpool third-party and they're putting it into option.; ordrng 1 W10508188 (Drum)