Inspected the unit and found no model/serial tag on the front of the unit. Found unit needed a software update and ran a diagnostics test cycle and found all water valves working properly including the hot. Found no other major defects or issues. All checks OK Advise the customer they need to contact GE and get a new model serial tag for the unit.

"Customer complained about water leaking from icemaker and water line area. Line looks good with no leaks, ice mold not damaged. Applied permagum and tape on the rear of the water line. All other checks ok."

Inspected the unit and found the water line running to the rear of the unit leaking at the connector. Customer already had a plumber at their home and they were replacing the water line. Removed the rear panel and found no leaking from valve or solenoid. Advised they need to have the water line replaced.

Inspected the unit and found the door which is not aligning properly. Made adjustments and ran a test cycle and found it now heating properly. All checks OK.

Inspected the unit and found the lid switch/strike broke. Washer wont run currently due to the lid switch. Ordering new part.; ordrng 2 W11457841 (Lid switch)s