Inspected the unit and found a failed compressor and it making a loud clicking noise every couple seconds. Ordering parts. Both freezer and refrigerator at room temperature.; ordrng 1 5304536666 (Starter) and 1 5304537774 (Compressor)

Inspected the unit and it needed a software update. Ran a mechanical test cycle and found no defects. Found the dispenser drawer damaged. Shipping to the customer. ; ordrng 1 AAZ76459702 (Detergent box)

"Inspected the unit and found it not draining properly with an error code for long drain. Disassembled the top in the front and removed the drain filter and found coins inside the pump assembly. While running the drain pump, I could hear something in stock around the impeller blade was unable to retrieve the debris. Drain pump will not run consistently. Contacted Assurant advised of issues. Model serial number tag is not readable. Assurant advised they would contact the customer."

Installed parts. All checks ok.

"Installed part, all checks OK"