Inspected the unit and found a failed door latch and spring assembly. Replaced parts. Ran a test cycle. All checks OK

Inspected the unit and found the door latch had been tripped. Opened the door up. Made adjustments to door latch. Ran a test cycle. All checks OK; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

Inspected the unit and found that the inside was very greasy. I ran unit through a test cycle. All checked OK on the unit. She had good water pressure. Wash motor checked OK. Waterhouse checked OK. Spray arms were moving. Advised the customer to use a fresh tabs once a week for about a month and a half. And to make sure that all dishes were rinsed off going into the unit. All checks OK

Inspected unit and found touchpad not properly responding to touching it. Was able to get a cycle started after a minute or so. Quoted customer for the console replacement. Customer declined repairs.

Inspected unit and found a major clog in one of the drain tubes. Customer had stated she had washed a rug and found some of the backing on the rug on the door boot. A lot of that backing was found in the drain tube. Cleared drain tube and made sure unit was draining. All checks OK.