Inspected the unit and found a clogged drain line. Cleared the drain line. All checks OK

Inspected the unit and found that it was failing to defrost. Checked control. Controls numbers are not accurate. Customer will need a new defrost kit. Customer declined repair

Installed Parts. Ran a test cycle. All checks OK

Inspected the unit and found a failed communication between the control and lid lock. Ordering parts ; ordrng 1 WH01X26114 (Lid lock) and 1 WH22X29556 (Control)

Inspected the unit and found that the customers gearing and rail located in the freezer section had come off track. And the wheel for the top rack in the freezer section had come off. Reinstalled wheel. Reinstalled gear and rail onto freezer door. Ran a test cycle. All checks OK