Customer stated that unit is slow to fill and just drips. Inspected filter screens and they are clear. Valve is getting voltage but wont open. Replaced valve and ran to test. All ok. Unit is filling as it should.

Installed new moisture sensors. All ok.

"Customer states that unit shows E64 heater circuit open error. Inspected unit and found one of three elements shorted open. Thermal fuse and thermostat are good. Blower housing had an item of clothing in it but not around the blower wheel. Machine has a light amount of lint build up. Unit needs heater and moisture sensors. Sensor broke some time ago. Replaced heater and ran to test. Unit is heating as it should. Please order sensor and schedule. ; ordrng 1 134786100 (Moisture sensor), used 1 134792700 (Heater) from stock"

"Upon arrival customer stated that unit made a loud bang and since then it spins out of balance. Inspected unit and found inner spin basket dragging along door boot. Noise is from tub dragging.Unit needs rear tub, inner spin basket, tub gasket, and door boot. ; rqstng P&A on 1 DC97-19755A (Door boot) and 1 DC97-16086B (Spin basket) and 1 DC97-16155N (Tub rear) and 1 DC69-00804A (Tub gasket)"

Upon arrival customer stated that unit wont dispense water or make ice in both ice makers. Ran dispenser and valve is getting voltage but not moving water. Reservoir is frozen preventing water flow. Replaced filter housing and ran to test. All ok. Reservoir froze because heater shorted out.