Kellen

Authorized Service Rated 4.8 out of 5 stars based on 262 customer reviews

We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW01
Near Arcanum, OH 45304
Kellen
Job Details: 05/17/2024
Inspected the unit and found a failed mixing valve. Replaced valve with truck stock. Ran a test cycle. All checks OK ; used 1 202395P (MIXING VALVE) from stock
We serviced a
GE REFRIGERATOR
Model GTS19KGNCRWW
Near Greenville, OH 45331
Kellen
Job Details: 05/17/2024
Installed part. All checks OK
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW1
Near Greenville, OH 45331
Kellen
Job Details: 05/17/2024
Inspected the unit and found a failed drive belt. Customer declined repair.
We serviced a
GE REFRIGERATOR
Model GFE24JYKHFFS
Near Covington, OH 45318
Kellen
Job Details: 05/17/2024
Inspected the unit and found everything functioning as it should from factory. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Troy, OH 45373
Kellen
Job Details: 05/17/2024
Inspected the unit and found everything functioning as it should from factory. All checks OK
Mark
Sidney, Ohio
05/17/2024
Great quick service!
Overall Experience
Pleasant Hill, Ohio
05/16/2024
I think Kellen did a good job on diagnosing the possible issue w/the washer and reset the washer program. So far that may have resolved the issue. Since we had to pay the trip charge , which is expected , but an extra charge to look at the dryer was questionable. Another similar appliance repair from another appliance repair co. -said while we are here we will just look at it --no additional charge.
Dave, Thank you for taking the time to review our company and share your experience. We are glad that you are satisfied with the technician and just want to follow up on your concern regarding the additional charge for the second appliance. Our trip and diagnostic charge covers the first appliance and we do have a secondary charge of $50 + tax for any additional appliances. We understand that other companies have different fee structures, however, this is ours and we do guarantee our work (both parts and labor). If you have additional questions or concerns please give us a call here at the office 937.252.3200. Thanks, Authorized Service
Overall Experience
Kellen
Englewood, Ohio
05/14/2024
Kellen was quick he diagnose the problem right away but he didn’t ask me if I had any questions when he was done. He was nice
Overall Experience
Ttim
Greenville, Ohio
05/13/2024
Service was quick and on time. Kellen was knowledgeable and professional.
Overall Experience
Kellen
Greenville, Ohio
05/02/2024
Kellen checked our range & declared it safe which what we needed to know after we had fire in oven from grease (pizza) / we appreciate his service call/ made us feel safe to restart stove & oven./GH Buckingham
Overall Experience