Inspected unit and found a loose wire harness at the water valve. Made adjustments to the wire harness and secured it. Also found the waterline tangled behind the unit and laying on the ground. Wrapped the waterline and taped it up to the back of the unit and advise the customer to make sure the line stays attached to the unit to prevent it from kinking. Unit now dispensing water. All checks ok.

Inspected the unit and could hear something down by the drain pump on it between the baskets.. Disassembled the unit and found a piece of metal between the baskets. Removed the item. Ran a test cycle. All checks OK

Inspected the unit and found the drain line in the freezer clogged with ice. Checked and cleared drain line. Advised the customer to run the unit through a 48 hour defrost cycle with the doors open to allow it to defrost the line. All other checks ok.

Inspected the unit and found the wiring harness to the bake element shorted out and was damaged. Provided estimate for repair of wire harness. Approved. Repaired wire harness and ran a test cycle. All checks ok.

Inspected the unit and found the hot water valve leaking into the basket. Installed new water valve. Recalibrated the unit. All checks ok. ; used 1 W11165546 (Water valve) from stock