Sam R

Authorized Service Rated 4.9 out of 5 stars based on 281 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx735sdhz01
Near Springboro, OH 45066
Sam
Job Details: 06/07/2023
"Installed parts and ran a test cycle, the ice maker mold filled with water."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Springboro, OH 45066
Sam
Job Details: 06/07/2023
Installed parts listed, ran a test cycle all checked good
We serviced a
MAYTAG DRYER
Model MDE4000AYW
Near Dayton, OH 45458
Sam
Job Details: 06/07/2023
Inspected the unit and found a failed pulley assembly and warped drum. Drum NLA. Recommended to replace the unit.
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS1
Near Miamisburg, OH 45342
Sam
Job Details: 06/07/2023
Inspected unit and found the heating element functioning properly. Found the rinse aid dispenser empty. Recommended they keep the rinse aid dispenser full. All checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dayton, OH 45420
Sam
Job Details: 06/07/2023
Installed parts listed, ran a test cycle all checked good
Josh
Springboro, Ohio
06/05/2023
Good job
Overall Experience
Neidhard Family
Centerville, Ohio
05/31/2023
Our brand new cooktop didn't work and there was difficulty getting various parts required for repair. We were without a stove for months and the unit was ultimately replaced. The only bright spot in the adventure was the customer service provided by Authorized Service. The visiting technician was knowledgeable and kind. Robin and Nicki, customer service reps, went above and beyond to track backordered parts and help us connect with Frigidaire. We're cooking now!
Thank you for taking the time to share your thoughts and we regret that you have had difficulty with your cooktop. We are glad that your retailer decided to replace the unit and if you have concerns with the manner in which it was installed please contact them directly. We are an authorized servicer of appliances but we do not install them.
Overall Experience
Franklin, Ohio
05/25/2023
Overall Experience
Dayton, Ohio
05/16/2023
Fantastic service very Knowledgeable and Professional
Overall Experience
Richard DAndrea
Dayton, Ohio
05/09/2023
Sam was excellent. Explained what was wrong and how the part he installed worked. Very personable and friendly.
Overall Experience