Sam R

Authorized Service Rated 4.9 out of 5 stars based on 420 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bellbrook, OH 45305
Sam
Job Details: 05/20/2024
"Inspected the unit and found the waterline partially shutoff, opened line and ran a test cycle. Reset the unit and it is now washing properly."
We serviced a
LG DRYER
Model DLEX8000W
Near Dayton, OH 45459
Sam
Job Details: 05/20/2024
Inspected the unit and found the support wheels squealing and the control board overheating causing the paint to chip and discoloration in the drum. Found error code for miscommunication for display. Recommended the customer to replace the unit.
We serviced a
LG REFRIGERATOR
Model LMXS28626S/08
Near Dayton, OH 45459
Sam
Job Details: 05/20/2024
Inspected the unit and found the customer complaint regarding a chemical taste from the filters. Recommended the customer replace the filter with an LG filter directly from LG and not a 3rd party source. If issue returns they would need to contact LG factory. Provided info.
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/4A
Near Dayton, OH 45406
Sam
Job Details: 05/20/2024
Inspected the unit and found the control and lid lock not responding. Called BMS and provided estimate and they declined repair.
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model GRFS2853AF1
Near West Chester Township, OH 45069
Sam
Job Details: 05/20/2024
Inspected the unit and found condensation and ice building up in the freezer section causing abnormal noise with the fan. Pulled the unit forward and inspected the rear of the unit. Found warping along the back wall and cool spots due to insulation warping. Called warranty and advised of the issues and is deemed non-repairable. Assurance advised they would reach out to the customer.
Joe
Dayton, Ohio
05/21/2024
Sam was very informative about the inner workings of the l g refrigerator. Although the problem was not fully solved, it has been helped. I will probably contact lg for help.
Overall Experience
Connor
Middletown, Ohio
05/17/2024
Very professional and polite. Explained the issue clearly and gave a prompt and reasonable quote for repairs.
Overall Experience
Maineville, Ohio
05/16/2024
Sam is courteous and prompt. He is very informative about the appliance and can convey what caused the problem, what to look for if it occurs again and how to remedy the issue
Overall Experience
MB
Lebanon, Ohio
05/07/2024
very professional helpful and explained things in an easy to understand way
Overall Experience
J. Collinson
Centerville, Ohio
05/06/2024
Efficient and professional. Sam did a great job and got our oven back up and running fast. Thanks!
Overall Experience