Local Reviews
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Shaun S.
FREEZER WHIRLPOOL EV188NYWQ02 "Upon arrival found that unit is doing the same thing it did over a year ago, evap all froze up from not going into proper defrost, needs new bi-metal and timer; ordrng 1 WP3-81329 (timer-def) and 1 WPW10491891 (bimetl-def)"
Brad A.
REFRIGERATOR KITCHEN AID KFIS25XVMS00 "Found compressor burned up, needs new compressor, customer considering repair."
Brad A.
DRYER MAYTAG MEDC215EW1 "Found heating element open, installed new heating element, unit is working properly. Called chuck to authorize service. Approved.; used 1 279838 (ELEMENT) from stock"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2479SF0A "When pulling out unit, found water sitting in bottom of unit, there is a leak somewhere. Unable to run unit as the electrical is to short to connect and have pulled out from cabinet. Will need to either run some sort of jumper cord system or take to shop for further analysis.
Brad A.
OVEN WHIRLPOOL WOS11EM4EW01 "Installed new glass door, unit checks ok. All operations work properly."
Kevin S.
REFRIGERATOR SAMSUNG RF28K9580SG/AA Found frost and ice cubes clumped up and frozen from harvest. Pics attached. Will order parts per latest samsung bulletin.; rqstng P&A on 1 DA82-02707A (IM SVC KIT)
Brad A.
WASHER MAYTAG MVWX655DW1 "Installed new washplate, unit is working properly."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TB "Icemaker not yielding enough ice. Checked water pressure, checked freezer temps 2F and 37F frig. Ordering new icemaker. Talked to Chris and Jennifer, this original job showed record of old unit which has been replaced by lowes. This is now a new top mount 18cu ft. Frig from lowes. Pics of receipt attached.; ordrng 1 IM116000 (ice maker assembly)"
Brad A.
DRYER LG DLE5001W "Found dryer vent restricted, customer going to clean out vent."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHN2899LF6 "Checked over unit is completely dead, no lights fans nothing. Unit went out about 4 days ago. Checked power at wall outlet, hot and neutral was correct but building has no proper grounding in building which will make any electronics suspect to electrical issues over time. There is 120v at the outlet. Will need at least main pcb and possibly LED power board. Customer is a RTO Hansbargers. Talked to Chris, this unit is manufactured in 2012.; rqstng P&A on 1 241891607 (board-led power) and 1 5303918505 (board-switch)"
Kevin S.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Unit right hand door, seal needs replaced. The magnetic strip is coming out and causes issue with door. Took pics.; rqstng P&A on 1 W10830189 (gasket-fip)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFBN1721TV Call frid tech line -Russ- ordering main brd and front touch pad; ordrng 1 5304513740 (TOUCH PAD ) and 1 5304513797 (CONT BRD)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Ice maker motor not advancing ordering a new ice maker ; ordrng 3 212643 (sealer-gum)s and 1 WPW10300024 (icemaker)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 DISP door isnÕt sealing properly; ordrng 1 242270106 (DISP)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PF2 Door not sealing properly. Ordered new gasket and rails for the freezer drawer ; ordrng 1 5303918689 (slide assembly) and 1 5303918690 (slide assembly) and 1 5304501270 (GASKET ) and 2 5305877995 (compound)s
Brad A.
DRYER LG DLEX2650W "Installed new thermistor and thermostat, unit is heating and working properly, all operations check ok.; ordrng 1 EBR62707629 (MAIN BOARD)"
Brad A.
DISHWASHER FRIGIDAIRE FFID2426TS1A "Installed new baskets and lower spray arm, found middle spray arm split, ordered middle spray arm.; ordrng 1 5304506740 (spray arm)"
Tim R.
MICROWAVE KITCHEN AID KHMC107EWH0 "Checked unit over found that unit would intermittently start and display would intermittently just disappear. Needs main control and display parts are no longer available per Shari. AHS putting into research if they can find the parts the6 will email us. Microwave is 15-20 years old. In kitchen.; rqstng P&A on 1 4359015(NLA) (CONTROL PANEL) and 1 8185278(NLA) (ELECTRONIC CONTROL ), states that autho needed"
Tim R.
WASHER SAMSUNG WA422PRHDWR/AA Checked unit over found that the unit spun out just fine for me when loaded properly. Replaced control just to be sure there wasnÕt any sensing issues. Instructed customer again on loading clothes properly.
Tim R.
DRYER MAYTAG MEDC415EW1 Checked unit over found that the unit was taking multiple cycles to dry the clothes. Cleaned off the sensor bars and tested unit heating properly. Customer needs vents cleaned. Please add that to the report so the home warranty company knows they have a venting issue.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US0A Unit wouldnÕt power up found shorted control. Replaced control. Checks ok.
Tim R.
WASHER GE GTW490ACJ5WS Checked unit over found that the front suspension rod had come out of place and unit wouldnÕt spin. Fixed suspension rod. Checks ok.
Tim R.
DRYER - ELECTRIC MAYTAG MEDX655DW0 Replaced heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced roller and cap. Checked ok.
Steve G.
DISHWASHER WHIRLPOOL WDF540PADB1 Customer states that the unit is to working at all. ; ordrng 1 WPW10482462 (sump and seal assy)
Tim R.
WASHER GE GTW220ACK5WW Checked unit over and found that the issue was the customer was trying to start the washer without turning the knob and selecting the cycle and was also holding down the start button instead of just pushing it. Instructed customer again on the proper usage and how to start the machine. Billing AaronÕs OK per Chris.
Tim R.
WASHER MAYTAG MAVT634AWW Checked unit over found that the fill valve was sticking open due to hard water and rust build up cleared out. No longer filling on its own. Tested multiple times. Checks ok.
Tim R.
DRYER GE GTD45EASJ2WS Adjusted both door hinges so that the door wouldnÕt drag when closing. Checks ok.
Tim R.
RANGE FRIGIDAIRE LFEF3054TDF Calibrated oven temperature and instructed customer on proper usage and preheating unit before cooking.
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Customer states that he unit is leaking. Found small air gap in the ice chute. ; ordrd 1 DA97-13809B (ICE CHUTE)
Tim R.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Instructed customer on rinse aid usage and detergent usage. Checks ok.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS576FIDW01 "Installed all provided parts and ran to test. Auger motor still not operating. Checked unit and found the harness in the freezer door shorted open. Loosing continuity between auger motor and molex connector at base of cabinet. Unit needs door assembly. ; rqstng P&A on 1 W10691238 (dor-fip), states that autho needed"
Tim R.
DRYER LG DLE2514W Checked unit over found that the control board had a bad connection feeding the motor. Fixed wire connection and reset control. Checks ok.
Shawn H.
REFRIGERATOR GE TFX22JWX "Checked unit and found freezer frosted at back. Thawed out and found bi metal shorted open, and upper defrost heater shorted. Unit needs bi metal and heater. Customer to discuss repair with s/o and will call in if they wish to repair. Unit is 20 + years old. Customer will call me today with an answer on repair. ; rqstng P&A on 1 WR50X122 (thermostat,defrost) and 1 WR51X442 (heater,defrost)"
Tim R.
RANGE FRIGIDAIRE GLES388DQA Unit is giving an F9 error code and wonÕt come on. Error indicates a bad control. Control is NLA per dap.
Shawn H.
DISHWASHER MAYTAG MDB8969SDM0 "Customer showed me item that melted on the top rack without using hi temp wash or sanitize. Ran diagnostics; F6E4, F8E2 codes present. F6E4 refers to float switch open, F8E2 refers to electric problems in the drain circuit. In service mode unit fills and drains fine. No loose connections on either. Float switch operates as it should. Checked for debris in float switch and drain. All ok. Control did not sense machine being empty and proceeded on with the cycle causing item to overheat and melt. Unit needs main control. ; ordrng 1 W10737607 (cntrl-elec)"
Tim R.
DRYER MAYTAG LDE8404ACE Replaced drum belt. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Checked unit over found that the unit is leaking water from the front right corner on the bottom of the refrigerator. Unit had already been silicone and sealed up once. Removed silicone and resealed and unit still leaked. Unit is non repairable due to it being a cabinet issues. Allowing warm air in and building up condensation and leaking on the ground. I have pictures if needed.
Shaun S.
REFRIGERATOR HOTPOINT CSX20ELL "Upon arrival to customer home was informed by customer that unit just had power restored Sunday June 2nd due to recent tornado that came through area and knocked out power for about a week. Upon tech checking unit, found that both sides were operating just fine, the product that was in fridge has been there all week while power was out. Old product was refrozen and fridge side was cooling ok tech found no issue at this time with unit. Customer adamant on getting a new fridge, but tech explained she would hav to talk to AHS concerning this issue"
Steve M.
DRYER LG DLE5977W Unit not heating properly. Found clogged venting in building. Need to contact maintenance.
Steve M.
RANGE FRIGIDAIRE LGEF3045KFE Oven and stove top or not heating. Found a loose neutral wire on main control secured connections tested unit all functions operating properly
Shaun S.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Upon arrival found that stat is loosing its sensibility and customer having to turn dial up more to keep fridge side cold on unit, found no issue with freezer side, evap fan motor runnning normally along with comp.; ordrng 1 COLDCONTROL"
Steve M.
WASHER WHIRLPOOL WTW4816FW2 Error code F8E1. Speed sensor error. Replaced actuator. Unit tested good three times through diagnostics.; used 1 W10913953 (ACTUATOR) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE LGHT1846QP0 Icemaker overflowed. Adjusted icemaker position. Unit operating properly.
Shaun S.
OVEN FRIGIDAIRE FFES3026TSD "Upon arrival customer had electrician check outlet and power supply to unit and found no issue, contacted tech support again and spoke to Mike, explained situation to him and problem we are having, was asked to replace wiring harness in unit which tech support gave tech numbers of harnesses to replace, after replacing harness if problem still persists then it can be put up for review for replacement; ordrng 1 5304517807 and 1 5304517808"
Kevin S.
WASHER MAYTAG MVWX655DW1 "Put unit into diagnostics mode, no problems or errors. Put unit into rinse and spin, then drain and spin no issues. Did level up unit off balance. Checked motor and gearcase everything looked ok. Possibly something might have been in the drain pump and came loose. Told customer to continue to run unit and let us know.; saved tckt"
Steve M.
DISHWASHER SAMSUNG DW80M9550UG/AA Unit is overheating. Called tech support. Advised to check drain.#4150316473
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 25E error. Defrost error. Lower icemaker not functioning due to frozen fill tube causing unit to build excess Frost in fresh Food evaporator. Cleared lower icemaker fill tube unit is operating properly. Recommend customer to replace water line to refrigerator
Kevin S.
DISHWASHER SAMSUNG DW80K5050UW/AA "Put unit in express wash mode, unit filled and washed for several minutes. Canceled and unit is draining but making noise. Checked for any blockages in sump and drain pump area. Cleared some debris, checked drain hose, etc. Put unit into diagnostic mode run for 7 minutes and through all 6 cycles. Test completed without had OE error. Ohmed out drain pump, found out of spec. Will order new pump. Ticket #4150315205.; ordrng 1 DD81-01527A (DRAIN PUMP)"
Steve M.
DISHWASHER WHIRLPOOL KDTE334GPS0 Unit not running properly. Adjusted soap rinse dispenser. Dishwasher is running properly.
Steve M.
RANGE FRIGIDAIRE GLEF384GBA Checked unit over. All heating and electric components test ok.
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Broken mount piece on mullin strip assembly. Pics attached gave customer quote for repair. Collected service call will order part.; ordrng 1 DA97-12624C (MULLIN STRIP)
Kevin S.
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Took temp readings of frig around 42 and freezer 28 to 32 degrees. Complaint of freezer not cooling properly making noise possible fan hitting ice buildup. Noted frost buildup in freezer evap area. Proceeded to check tech sheet put unit in diagnostics , half the display readins are out, unable to run tests. Called techline, voicemail said they were in training for 2 hrs. The unit is exhibiting all sorts of odd behaivor, ice chute flap will randomly open and close, water will trickle out. I suspect unit needs at least main board, and display, thermistor, as it definitely has a defrost issue and other random issues at hand. Pics attached. ; rqstng P&A on 1 W10316760 (thermistor) and 1 W10862400 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10628307 (cntrl-elec)"
Steve G.
DISHWASHER FRIGIDAIRE FFBD2406NS9B Customer states that the unit is not draining. Cycled unit and found that drain line needed to be reran. Clear out the drain line as well. Also notice that the lower spray are was broker. . Installed new spray are.. ; pckd up 1 5304517203 (SPRAY ARM)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Unit needs air handler kit per a gum to seal ice room ; ordrng 1 5303918784 (air handler housin) and 3 5305877995 (compound)s
Steve G.
REFRIGERATOR UNKNOWN RF263BEAESG/AA Unit is leaking on the floor. Found that the refrigerator section drain line was clogged. Thawed out and run a brush thru the drain line. Cycled.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 FF door not closing properly and temps freezing ; ordrng 4 240311303 (washer)s and 1 241537103 (control-temperatur) and 1 242193206 (gasket-refr door) and 4 5305877995 (compound)s
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Customer states that the water is leaking. Installed new ice maker kit and clips assy. Sealed up the ice room. Cycled; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Unit needs IMk kit and repaired per ice maker bulletin; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA92-90384B (MAIN BRD) and 1 DA97-15217D (IMK) and 1 DA97-19898A
Steve G.
RANGE SAMSUNG NX58H5600SS/AA Install new bake igniter cycled unit test OK
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code 22 & 25 plus needs repaired per ice bulletin FF fan assy & def sencors; rqstng P&A on 1 DA82-02705A (IMK KIT) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-14474C (BUCKET)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Dispenser switch and shorted out; ordrng 1 DA97-08518D (DISP)
Shawn H.
REFRIGERATOR GE GTH18EBC2RBB Installed all provided parts. All ok.
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Solenoid not opening properly ; ordrng 3 212643 (sealer-gum)s and 1 WPW10341329 (water valve assy)
Brad A.
REFRIGERATOR SAMSUNG RS261MDBP/XAA "found dispenser flap not sealing properly, causing frost and ice build up around top of freezer, ice cubes melting together. Ordered new dispenser assembly.; ordrng 1 DA97-12095A (DISPENSER)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Customer states that unit has weak cooling in the freezer. Pulled evap cover and checked frost pattern. ItÕs even across. Compressor is running fine, evap fan is running fine, damper is free and adjustable, cold control is good, as well as defrost circuit. Customer also has issue with ice quality/taste. Checked fill line and found mildew build up in line. Replaced line. Advised customer on loading of freezer to help with airflow. ; used 1 218976901 (TUBE) from stock"
Brad A.
WASHER MAYTAG MVWX655DW1 "Authorization L1-29717667859 Installed new transmission, drive pulley, belt, and suspension rods. Found washplate could not be removed from transmission, ordered new washplate ; ordrng 1 W10902814 (washplate)"
Brad A.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Found auger motor not turning, ordered motor, and switches.; rqstng P&A on 1 DA31-00105G (AUGER MOTOR) and 1 DA97-08518D (DISPENSER COVER) and 1 DA97-08680C (CASE ROUTE)"
Shawn H.
DRYER SAMSUNG DVE50M7450W/A3 Checked unit and found moisture bars not sensing after running diagnostics. Replaced sensors bars and ran to test. All ok. Samsung ticket# 4150313117
Brad A.
DRYER MAYTAG MEDB835DW4 "Found proper voltage coming to control board, unit will not power on, ordered control board.; rqstng P&A on 1 W11133021 (cntrl-elec)"
Shaun S.
WASHER GE GTW460ASJ4WW "Removed and replaced drain pump on u it, ran and checked operation u it checks ok upon techs departure"
Shaun S.
DRYER - GAS WHIRLPOOL WGD49STBW2 "Upon arrival tech ran and tested unit with and without clothes and found no noise coming from unit other than normal operating sounds, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HMEHES "Upon arrival removed and replaced lower imk on unit, ran and checked out also put new filter in for customer unit checks ok upon techs departure"
Kevin S.
DRYER SPEED QUEEN SDET07WF "Checked heating element, all good, cleaned out lint in unit and vent hose. Showed tenant, unit is heating properly, checks ok. No parts needed, charge service call. Note this is a Coin Op machine. Cost $1 to test."
Kevin S.
WASHER LG WT1701CW/01 "Replaced agitator plate, ran unit in speed wash mode to test unit checks ok."
Kevin S.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Replaced parts, noted a few burnt spots on display board. Ran unit in quick wash, unit lights up now, fills, washes, drained ok. Unit checks ok."
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RH25H5611SR/AA Installed new ice maker and water valve and checks ok
Brad A.
WASHER SAMSUNG WA45M7050AW/A4 "Found unit would spin, found wire harness disconnected from rotor, reconnected connector, unit is spinning properly."
Brad A.
REFRIGERATOR FRIGIDAIRE FRS2334C02 "Installed new evaporator fan motor, unit is cooling properly."
Brad A.
OVEN SAMSUNG ELECTRON NE595R0ABSR/AA "Found unit not holding proper temperatures, the unit is 30 degrees under what it should be. Recalibrated unit to 30 degrees hotter, checks ok."
Tim R.
DRYER KENMORE 110.680927 "Replaced control and motor control and now unit is giving an F2 error code meaning needs new touchpad. Also want a new control. ; rqstng P&A on 1 W10051160 (TOUCHPAD) and 1 W10111616 (electronic control) and 1 W10185356 (CONSOLE), states that autho needed"
Tim R.
WASHER SAMSUNG WF395BTPARA/A2 Checked unit over found after replacing the control unit is now getting 3e error code which indicates a bad hall sensor also ordering a new control ; ordrng 1 DC31-00098A (SENSOR) and 1 DC92-01063B(PW) (CONTROL)
Tim R.
DISHWASHER KENMORE 665.13123K7C1 "Unit needs new touchpad due to shorted out and needs new basket because it melted from the heater. Normal wear and tear. Unit 5-10 years old in kitchen.; rqstng P&A on 1 W10083050 (panel-cntl) and 1 W10807920 (baskt-ware), states that autho needed"
Tim R.
RANGE WHIRLPOOL WFE540H0ES0 Shorted bake element ; ordrng 1 W10779716 (elmnt-bake)
Tim R.
DISHWASHER BOSCH SHP865WF5N/10 Checked unit over found that the unit was washing and cleaning fine but was giving a stale water smell every time they use. It customer has had plumbing replaced and garbage disposal. Customer has unit multiple brands of cleaning tablets to clean unit and hasn't helped. Customer leaves the door open when not in use. Dishwasher functions normal other the. The odor it gives off during each use. Instructed customer on usage but unit functioning normal.
Tim R.
DISHWASHER KENMORE GU1100XTLB1 Cleared out blockage from drain hose and garbage disposal. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RFG238AARS/XAA Cleared out frozen drain. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHT1513LW5 Replaced shorted fan. Checks ok.; used 1 242077702 (EVAP MOTOR) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE LFFH21F7HWD Customer states that the unit temp is going up. Found that the unit is not going into defrost mode. Tech order parts and adv customer unit has to be unplug two days prior ; ordrd 1 216730700 (heater-defrost) and 1 297216600 (thermostat) and 1 297235200 (CONTROL)
Steve G.
RANGE LG LDE4415BD 00 Need additional work ; ordrng 1 1111 (FRONT LEFT BURNER)
Tim R.
WASHER SAMSUNG WA476DSHASU/A1 Checked unit found that the drain hose attached to the bottom of the tub AHS pulled off. Reattached. Checks ok.
Steve M.
WASHER MAYTAG MVWB955FW1 F8E6 error. Water level error. Unit not completing cycles. Unit is not draining water. Installed new drain pump washer is operating properly; used 1 W10276397 (PUMP) from stock
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Customer states the ice is clumping under the bin. Pictures attached; rqstng P&A on 1 1111 (COMPLETE ICE BIN. ) and 1 WPWP2305258 (DOOR) and 1 WPWPW10184813 (MOTOR)
Tim R.
DRYER WHIRLPOOL WED9200SQ0 Installed new terminal connector for power cord. Checks ok.
Tim R.
DRYER WHIRLPOOL WED5500XW0 Replaced idler and greased rollers. Checks ok.; used 1 279640 (PULLEY) from stock
Steve G.
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Customer states that the unit is not cooling right. Customer needs evap motor.; ordrd 1 4389144 (EVAP MOTOR) and 1 WP2169142 (evaporator fan blade)
Steve M.
REFRIGERATOR FRIGIDAIRE LGHN2844MF0 Installed new defrost thermostat that was burnt in half. Unit ok
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Found an abundance of ice and frost buildup behind evaporator cover in freezer. Removed ice build up adjusted rear eve app panel. Ensure there is no moisture or excess water buildup reinstalled all parts unit is operating properly
Tim R.
WASHER LG WM2650HWA Checked unit over found loose connection on door switch and wouldnÍt lock. Reset and reprogrammed control. Checks ok.
Shawn H.
WASHER WHIRLPOOL WTW8500DC0 "F0E3 overload, F5E3 lid will not unlock, F2E1 U /I stuck button codes present. Ran diagnostics and lid lock operates as it should. All buttons work. Advised customer on load size. Customer states that unit won't advance past rinse. Ran unit in quick wash cycle, (this is the most used cycle by the customer). Clutch is squeaky in agitate. Clutch is dragging causing noise and overload conditions. Machine control is not sensing lid unlocking at times. All functions work in diagnostic mode but not as a whole. Unit needs main control, clutch, and slider. ; rqstng P&A on 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10812418 (cntrl-elec)"
Shawn H.
REFRIGERATOR AMANA ASD2575BRW01 Checked and found moisture coming from damper. Damper isnÍt closing allowing cool air into fresh food side and condensate one liner. Unit needs damper assembly. ; ordrng 1 WPW10151374 (air damper)
Steve M.
DISHWASHER FRIGIDAIRE FFBD2412SS2A Installed main control due to unit not completing cycles. Dishwasher is operating properly
Steve M.
WASHER WHIRLPOOL WTW5000DW1 Unit won't finish cycle. Found broken wire to capacitor repaired wire and unit is operating properly
Shawn H.
WASHER LG WT1201CW Checked unit and found right rear suspension rod weak causing unit to go out of balance on any load. Ran to test in spin and unit shakes violently with no load. Unit needs suspension set. ; ordrng 4 4902EA1002F (suspension )s
Steve M.
DISHWASHER BOSCH SHU43C02UC/14 Washer motor isn't pumping water at full capacity. Recommend wash motor replacement.
Tim R.
RANGE LG LDG4313BD/00 Replaced lower burner orfice for lower oven and tested unit. Heating well. Checks ok.
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Dishwasher is leaking out of corner of door. Installed a splash shield kit; used 1 154701001 (SPLASH SHIELD) from stock
Shawn H.
WASHER ELECTROLUX EFFL627UTTO Installed all provided parts and ran to test. No leaks all ok. Advised customer on care and maintenance of boot.
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 "Checked unit and found wash plate cracked, and cap cracked. Unit needs wash plate, cap, and screw. All functions work okay. ; rqstng P&A on 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11050804 (cap)"
Steve M.
WASHER MAYTAG MVWX655DW1 "Unit won't spin out. Making loud noises. Found faulty shift and drive hub. Replaced both parts. Operating ok; used 1 W10528947 (DRIVE HUB ASSY), and 1 W10913953 (ACTUATOR) from stock"
Shawn H.
WASHER FRIGIDAIRE LTF6700FS "Checked unit and found door frame cracked causing door to drop and latch broken. Found door switch broken from tying to close door over time. Leak is because door is sagging and not sealing against boot. Unit needs door switch, latch, and door assembly.; ordrng 1 131763302 (door strike) and 1 134550702 (frame) and 1 134550800 (hinge,door) and 1 134999525 (panel door chrome)"
Steve M.
WASHER WHIRLPOOL WTW5000DW0 Installed new drive hub kit washer is operating properly
Shaun S.
DISHWASHER SAMSUNG DW80F600UTW/AA 01 Notified customer that received incorrect part for repair and tech will obtain and get correct part ordered; ordrng 1 DD82-01373A (SENSOR)
Steve M.
RANGE KITCHEN AID KEBC147VSS00 Installed new thermostat. Unit heating properly
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Installed new main board cycled unit test OK
Shawn H.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Customer states that dry times are longer than usual and takes multiple cycles to dry. Heater tests good, timer is good, thermal fuses are good, cycling thermostat test good. Unit has clean short vent. Ran unit with load and found air escaping blower housing. Unit is allowing lint and hot air escape causing long dry times. Unit needs seal kit. ; ordrng 1 RB170001 (seal kit w/adhesive )"
Steve G.
RANGE KITCHEN AID KSEB900ESS3 Installed new top due to manufacture defect.
Steve G.
WASHER LG WM2101HW Customer states that the unit is loud in wash. Customer needs a tub job.. labor quote is 550.00. Customer needs tubs as well. Customer not repairing.
Shaun S.
DISHWASHER KITCHEN AID KDTE204DBL0 Found that control panel needs replaced not all selection working properly; ordrng 1 W10579108 (CONSOLE)
Shaun S.
WASHER KENMORE 796.3151221 Upon arrival tech ran testing on unit and found in spin cycle that unit is giving a ue error code tech to replace main board and hall sensor on unitDeduct collected via C/C; ordrng 1 HALLSENSOR and 1 MAINBOARD
Steve G.
WASHER MAYTAG MVWB835DW0 Install new main board and consul assembly calibrated unit test OK
Shaun S.
MICROWAVE SAMSUNG MC17J8000CS "Upon arrival found that inner door glass cracked and broke, door will need replaced ; ordrng 1 DE94-03533F (DOOR ASSM)"
Kevin S.
REFRIGERATOR GE GFE26JEMAFDS "Replaced water valves, tested unit dispensing and is exactly the same flow rate. Used measuring cup and stop watch to time flowrate per ounces. Called techline, this unit will not dispense without water filter but will need a physical by pass which they can get free from ge from consumer relations. Wrote down phone number and called husband Mark for further details. Nothing else can be done on our part, unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 "Upon arrival checked unit temps in both frig and freezer sections good at 38 and 0. Unit is not hooked up to any water, however outside air must be getting into unit and creating moisture that is dripping from the ice chute flap. Performed a water test by putting a little bit of water dow the chute to see if it would hold and it leaked out. Otherwise the flapper/gasket appears to close and seal every time. Possible weak spring? Ordering new module; ordrng 1 242270207 (MODULE ASSY ICE WATER)"
Kevin S.
WASHER FRIGIDAIRE ATF7000ES1 "Upon installation, could not get new heating element to seat properly, compared to old, not for certain the gasket is not properly formed. Customer helped to push against the machine while i pushed to seat the element. Nothing worked. Talked to Chris on phone about the issue and suggestions. Im wanting to order another heating element for comparison and can return other under defective part if necessary. Note also would like coordinate 2nd man like Shaun Stephens to help with install. ; ordrng 1 137488301 (heating element)"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Upon arrival took temperature readings, the fresh food section was from. 37 to 47 degrees throughout.., warmer in top shelf area. Freezer reading 0 degrees set on 37 and 0. Notes indicate prior evap fan cover and drain tube replaced. Customer claims sounds as if ice hitting fan unit the prior day. Upon arrival did not see any noticeable ice out of evap cover or hear fan. However putting unit into diagnostics received E22 error code. Rear fan error. Suspect defrost and or board issue, if fan is getting jammed from ice build up.; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA47-00244U (HEATER) and 1 DA92-00384N (MAIN PCB)"
Shawn H.
REFRIGERATOR SAMSUNG RF28N9780SR/AA Installed all provided parts and ran to test. Evap fan is running fine now. All ok. Advised customer it would be 24 hours before temps are within operating range.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Checked unit and found light switch intermittently shorting out causing flicker of lights in freezer and fridge. Replaced switch and all lights work fine now.
Shaun S.
DRYER FRIGIDAIRE LEQ7000ES0 "Upon arrival found unit needs new blower wheel and motor, customer declines repairs at this time"
Shaun S.
RANGE AMANA AER5823XAB 1 "Upon arrival found that unit didn't have the proper 240v to appliance, notified customer of findings,they will need electrician"
Shaun S.
WASHER MIDEA MAD160S2801GPSFMUS13 "Upon arrival found that unit was not leaking from anywhere, tech ran and tested unit found no water leak anywhere, informed customer , unit checks ok"
Shaun S.
DRYER SPEED QUEEN ADE4BRGS171TW01 "Removed and replaced vent cover on unit, unit checks ok upon techs departure"
Brad A.
REFRIGERATOR GE GSS25JEPABB "Found unit not defrosting properly causing ff section to be warm. Ordered main control board, heater, and defrost thermostat.; rqstng P&A on 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (board asm main contr)"
Kevin S.
REFRIGERATOR GE TBX18TAZDRWH "Replaced condenser fan motor, has power and is running. Will have customer check let us know otherwise suspect sealed system problem if not fixed, also unit is older not worth putting more money into."
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 "Removed and replaced door switch on unit, ran and checked out, unit checks ok"
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Found ff door gasket with rip in top corner, found leak coming from dispenser. Talked to Techline, spoke to Bob, was advised to replace freezer door because ice chute is deformed. Reference number for door replacement is 82651830.; ordrng 1 241786009 (gasket-refr door) and 1 807460004 (dsp door)"
Brad A.
RANGE MAYTAG MER6755AAB "Found 3 burners not coming on, right front, left front and rear. Ordered burners.; ordrng 1 W10823711 (elmnt-surf) and 1 W10823714 (elmnt-surf) and 1 W10823715 (elmnt-surf)"
Brad A.
DISHWASHER FRIGIDAIRE FFCD2413UB1A "Found two welds holding rear wheels on bottom rack broken, talked to tommy on Techline, was advised to replace bottom rack. Ordered rack.; ordrng 1 5304517200 (BOTTOM RACK)"
Kevin S.
WASHER GE GTW485ASJ3WS "Customer claims they are a friends with a gentleman that recently passed, that had various caretakers come and go and do the laundry, it was claimed unit would act up even times start on its own?? The gentleman i am with claims heÍs never been around to witness any issues. Put unit into extra light load, cold, speed wash, unit filled and agitated without issue, put unit into drain and spin unit drained and spun without issue. Pausing and starting appears to bw working fine. Customer claim unit has had prior service this past march for supposedly out of balance issues not sure service company but apparently they didnt do anything. Then proceeded to put unit into normal wash with warm water, and unit filled, agitated just fine. Proceeded to put unit in drain and spin again without issue. Then tested with unit sitting there with lid open to see if unit magically started on its own? Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF23M8070SG/AA Installed kit and took pictures of the repair and checks ok
Brad A.
WASHER WHIRLPOOL WTW4950XW3 "Unit is not spinning out. Found pulley loose, belt off unit, tightened and adjusted pulley, put belt back in place, unit is spinning properly."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed EVAP fan assy and def sencor
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed IMk kit and took pictures cust already paid labor and service call
Kevin M.
REFRIGERATOR SAMSUNG RF267AEBP/XAA Installed ff fan assy and leak kit and checks ok
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Installed new parts. Unit checks ok, told customer to let us known if any further issues."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed EVAP fan assy and def sencor
Kevin M.
REFRIGERATOR MAYTAG MFX2570AEM0 Installing ice maker for cust has the part
Brad A.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Found evaporator fan not turning with proper voltage was applied, installed new evaporator fan, unit is cooling properly.; used 1 242077702 (TS) (EVAP MOTOR) from stock"
Brad A.
FREEZER WHIRLPOOL EVV161AR1 "Found compressor overload open, customer does not want repair."
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed new leak kit and cleaned drain; used 1 DA82-01415A (LEAK KIT) from stock
Tim R.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced ice maker due to leak. Checks OK; pckd up 1 W10898228 (icemaker)
Tim R.
WASHER SAMSUNG WF395BTPARA/A2 Replaced co troll and tested worked good showed customer unit was spinning properly. Checks ok.
Tim R.
RANGE BOSCH NITPC668FUC/01 Checked unit over found that the customer couldnÕt get the unit to work properly. Reset and reprogrammed control. Checks ok.
Tim R.
REFRIGERATOR ELECTROLUX EI28BS36IS0 Rest control and reprogrammed. Tested temps after reset reading the correct temps. Checks ok.
Tim R.
REFRIGERATOR KITCHEN AID KSS048QMB01 Cleared out the drain. Checks ok
Tim R.
REFRIGERATOR GE GSE25HSHBHSS Checked unit over found that the unit has a shorted control. Replaced control. Checks ok.; pckd up 1 WR55X24347 (ref elect cont bd)
Tim R.
MICROWAVE KENMORE 721.626432 Checked unit over found loud buzzing coming from magnetron. Found shorted out magnetron itÕs already been replaced twice in the last 30 days. Inside of mag tube is discolored and coating is peeling which is snorting out these magnetrons. Not a replaceable part. Non repairable. Unit has to be replaced in order to be fixed. Microwave is 6 years old in the kitchen. Needs to be submitted online.
Tim R.
WASHER WHIRLPOOL WFW94HEXL2 Fixed broken hose connection on drum. Checks ok.
Tim R.
WASHER GE GTWN300M1WS Needs outer tube and transmission due to leaking water around seal. No repair due to cost.
Tim R.
WASHER LG WMW2501HVA Replaced shorted drain pump. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced control and fan. Checks ok.
Steve M.
DISHWASHER FRIGIDAIRE LFBD2412SF0A Unit operating properly.
Steve M.
REFRIGERATOR FRIGIDAIRE GLRT2121DW1 Adjusted fill tube unit is no longer leaking
Steve M.
RANGE KITCHENAID KSGG700EBS1 Installed new control panel and unit is working properly
Steve M.
REFRIGERATOR KITCHEN AID KRMF706ESS00 Installed new controls for ice production and over fill issue.
Steve M.
REFRIGERATOR KITCHEN AID KRMF706ESS00 Interior lighting in the freezer fresh food and pantry doors not working intermittently. Found port connection on LED control. LED lighting is now working if problem persists a new control will need to be ordered
Steve G.
REFRIGERATOR KENMORE 363.9762885 Last out the customer did not have the unit plugged in for 24 hours prior to coming out she just plugged the unit a couple of hours before time of call. Customer states that the unit was sounding line a freight train thatÕs why she unplug the unit. Since last time out the customer did not hear the loud freight train noise since 5/14/19. Customer states that the unit is not cooling right. Saids its 25 in freezer and about 50 in the refrigerator section. Tech removed the freezer evap cover and noticed that the unit was out frosted up as it should be. Spoke to Mary Debbie in purchasing they are going through replace the unit
Steve G.
MICROWAVE GE JVM1851SH06 "Wb26x10037Misdiagnosis the noise. Need stirrer motor not vent motor. ; ordrng 1 Wb26x10037 (motor,turntable upr)"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PP5A Customer states that the unit stop making ice and not the unit is making. Found out they had a holiday party and the bin was empty and when the bin started to fill back up they did not use any ice and the bail arm would hit the built up ice in the back of the ice container. Tech put the unit into a diag and unit passed each time.
Steve G.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 "Customer states that the unit is not making ice at all. Put unit into diag, and the ice maker would not fill and only did one test properly. Tech Also did not hear the evap fan in the freezer. Customer also heard the Freon line taping against wall. Customer is calling vendor for exchange."
Steve G.
WASHER SAMSUNG WF448AAP/XAA 01 Customer states that the unit displays power interruption . Customer states that the unit is 10 years old. Tech not able to check other operations unit we get the unit to power up. ; ordrng 1 1111 (MAIN PEA. LOCATED ON BACK)
Steve G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer states that the freezer was all frosted up. Found that the freezer gasket was coming off of the door. Reseated and clean gasket. Test ok.
Steve G.
MICROWAVE WHIRLPOOL WMH53520CS5 Installed new main board assy with display and console assy .. cycled.
Shawn H.
DRYER MAYTAG MEDC300BW0 Checked unit and found timer not sending proper voltage to heater. Unit needs timer assembly. Customer will call in later today to okay repair. Please mail out invoice.; rqstng P&A on 1 WPW10185982 (timer)
Shawn H.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF "Checked unit and found fuse on filter board shorted open. Lower int lock switch is shorted closed. Unit needs micro switches, switch holder, and fuse. ; ordrng 1 5304509451 (fuse) and 1 5304509457 (latch hook) and 1 5304509459 (switch ) and 2 5304509460 (switch )s"
Steve G.
MICROWAVE WHIRLPOOL WMH53521HZ0 Install new main board and thermostat cycled unit test OK
Steve G.
WASHER GE GTW680BSJ4WS Installed new recirculating pump low test unit checked OK
Shawn H.
DRYER HAIER RDE350AW Installed new relay and ran to test. Unit is heating consistently now. All ok. Please mail out invoice.
Shawn H.
DISHWASHER KITCHEN AID KUDS01DLWH2 Customer had grout removed and kickplate removed. Floor drops 3/4Ó down. Adjusted legs up as far as theyÕd go and still cannot get unit out. Raised legs as far as possible to try and reach behind unit. Unable to reach. Cannot remove dishwasher from cabinet. Only way to remove is to chip/break tile away or damage counter top. Customer is going to make access and call in. ; saved tckt
Shawn H.
RANGE FRIGIDAIRE FGF316WGSE Checked unit and found igniter not pulling enough amps to open valve. Replaced igniter from stock and ran to test. Outlet behind unit failed during repair. Plugged unit into extension cord and ran to test. Heats fine now. Advised customer to have outlet checked. ; used 1 5303935066 (IGNITOR) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Checked unit and found upper ice maker working properly. Ran diagnostics with no issues on it. Checked lower and itÕs not getting any water. Valve is good. Unit needs lower ice maker. ; ordrng 1 5303918493 (freezer ice maker)
Shawn H.
DISHWASHER FRIGIDAIRE FBD2400KW9B "Installed new wash arm. Ran to test, all ok. Customer had ran vinegar through unit but has not had softener checked yet. Please mail out invoice."
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed auger motor and ran to test. Motor still not turning. Checked for voltage and I now only have 66v to auger motor. Checked connections at door; same voltage there. Board not sending proper voltage. Unit needs main control. ; rqstng P&A on 1 W11089236 (cntrl-elec), states that autho needed"
Shawn H.
REFRIGERATOR KENMORE 106.5811548 Installed new filter cap. All ok.
Shaun S.
RANGE WHIRLPOOL WGE555SOBSO1 Found that eoc on unit not functioning correctly and also needs new temp probe sensor ; rqstng P&A on 1 EOC and 2 TEMPPROBEs
Kevin S.
APPLIANCE SAMSUNG RF22K9381SR/AA Found icemaker had clumped up and refroze from harvest process. Pics attached. Per Samsung bulletin May 1-19 need kit DA82-02645A. Went ahead and steamed out and removed ice buildup. Tested icemaker appears to cycle ok.; rqstng P&A on 1 DA82-02645A (IM KIT)
Kevin S.
WASHER GE GTW330ASK1WW "Put unit in a small load cold wash, listened to it agitate and unit making a squealing noise when running. Moved tub by hand empty same noise. Removed motor cover found drive belt off track, straightened and load tested again. Noise was gone but came back after running for about 10 mins. Inspected belt, moved again, does show wear needs replaced. No truck stock would like to have extra for truck stock. Told customer they could continue to try running it just go8ng to make noise.; rqstng P&A on 1 WH01X24697 (DRIVE BELT)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHC2355PF9A "Upon arrival found unit lights and fans running, compressor not running and not cooling. Display on front shows LED segments faded out. Quoted will need at least inverter board, display, and possibly main control pcb. Will order all three and if main pcb not needed will return. Collected service call fee.; ordrng 1 242058233 (user interface) and 1 5304497863 (board-main power) and 1 5304512686 (INVERTER CONTROL)"
Kevin S.
WASHER MAYTAG MVWX655DW0 "Upon arrival, manually checked agitator plate, and hand spun basket seemed ok. nothing locked up. Removed motor cover, inspected drive belt and pulleys etc seemed ok. Put unit in diagnostics test, unit filled and agitated, drained without issue. When spinning out the unit seemed to burst spin 3 times instead of ramping up but that might be how this model tests? Also after test lid lock would not disengage but would have to cancel out to unlock which is not normal. Put unit in rinse and spin unit would try to sense but no water, no action, same with drain and spin. When checking fault codes talked with whirlpool techline Ed, had an F2E1 and F7E1, F0E5 errors along with first action where all LEDS light up together 2x then a pause then 2x however neither techline nor manual described what that was. Customer claims out of town on Sunday then came home to do laundry on Monday prior to storms? Then unit acting up. Techline said checked wire harness, shifter, the op
Kevin S.
WASHER SPEED QUEEN AWS45NW "Upon arrival customer explained they have a tankless water heater, and had it recently checked but only had that for past year. I ran unit in cold/cold mode small load unit ran cold water fine, put unit in Hot/Cold and unit ran hot till it filled, moved up to extra large load and still all hot. Drained and spun unit, had wife come out to inspect, set on regular, hot, extra large unit filled hot water no problem. Told customer to continue to monitor. Collected service call fee."
Kevin M.
REFRIGERATOR SAMSUNG RS253BAWW/XAA "Ff section is frozen up and EVAP fan not running; rqstng P&A on 1 N/A (FF FAN ASSY ), ordrng 1 N/A (DEF HEATER ASSY)"
Kevin S.
DRYER WHIRLPOOL WED4815EW0 "Ran unit in timed dry air fluff, unit making a slapping noise toward the front. Found screw loose in the front felt of unit. Removed and ran unit to test showed customer. Unit checks ok."
Kevin M.
REFRIGERATOR KITCHENAID KSRT26DTWH00 Installed new ice maker and lubricated the lower cam riser on ff door
Kevin M.
REFRIGERATOR KENMORE 10655244400 Installed new auger motor and icemaker and unit checked
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSC2323LPA Frosting up in freezer main brd not going into def and ice maker intermittently ; rqstng P&A on 1 241853801 (damper assy) and 1 5303918344 (ice maker assy) and 1 5303918637 (power board)
Kevin M.
REFRIGERATOR SAMSUNG RF266ABPN/XAA Contact Samsung to get part #Kathy shows error code on unit ambient temp sensor unable to get ambient temp sencor. and IMk
Kevin M.
REFRIGERATOR GE GSS25JETACC "Def heater burnt and needs new. Main brd ; rqstng P&A on 1 WR51X10055 (heater,defrost) and 1 WR55X10942 (bd asm main control)"
Kevin M.
REFRIGERATOR LG LMXC23746D/00 Installed new main board and icemaker rebooted board unit on generator right now customers power is out
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHT2137NF0 Adjusted the fill tube and checks ok
Brad A.
RANGE FRIGIDAIRE LFEH3054UFA "Found left front burner not turning on, ordered infinite switch and burner.; ordrng 1 316238202 (INFINITE SWITCH) and 1 316282000 (element)"