Near Dayton, OH 45424
Shaun S
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW8040DW4
"Upon arrival found that unit will jot drain water, pump was jammed with debris, tech removed pump took apart and cleaned, ran and checked out unit checks ok"
Near Dayton, OH 45424
Shaun S
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL DU1030XTXS1
"Removed and replaced drain hose on unit, ran and checked operation several times unit checks ok upon techs departure"
Near Dayton, OH 45405
Shaun S
Job Details:
01/06/2021
DRYER AMANA NED4600YQ0
"Removed and replaced timer on unit, checks out ok"
Near Miamisburg, OH 45342
Sam
Job Details:
01/06/2021
OVEN KITCHEN AID KERS505XSS00
Inspected the unit and found the left hinge on the upper oven door seized up and not able to open. Customer only wanted diagnoses. All checks ok.
Near Pleasant Hill, OH 45359
Steve
Job Details:
01/06/2021
WASHER MAYTAG MVWB855DC3
F0E3. Overloading error. Unit unable to spin laundry load size out due to improper overloading or under loading making the unit off balance unable to spin clothes at high-speed. Informed customer of the issue and instruct them on how to deselect rinse on rinse and spin option to do drain and spin only in order to ring the clothes out. Called to advise lows of the situation if customer calls back and they need to be instructed that this is not a covered warranty issue. Spoke with Johnny at Lowes
Near Dayton, OH 45420
Kevin
Job Details:
01/06/2021
REFRIGERATOR FRIGIDAIRE LGUB2642LF4
Noise is ice maker solenoid but unit has no water going to unit
Near Dayton, OH 45431
Kevin
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Installed new auger motor
Near Dayton, OH 45420
Kevin
Job Details:
01/06/2021
REFRIGERATOR FRIGIDAIRE LFHT1831QF5
"Adjusted t stat and unit checks ok not making any noise at this time
Near Dayton, OH 45426
Kevin
Job Details:
01/06/2021
REFRIGERATOR FRIGIDAIRE FFHS2322MSJA
Kitchen 4-5 yrs old Adjusted dispenser lever and water dispensing OK
Near New Madison, OH 45346
Kevin
Job Details:
01/06/2021
DRYER SAMSUNG DV40J3000EW/A2
"Unit not heating, found element open, replaced with truck stock. Unit checks ok.; used 1 DC97-14486A (Heating element) from stock"
Near New Madison, OH 45346
Kevin
Job Details:
01/06/2021
WASHER FRIGIDAIRE FAFW3921NW0
"Customer claims they get no hot water coming into washer, removed hot water line and checked in a bucket, hot water appears fine, inlet looked ok. Hooked back up,checked for leaks. Proceeded to run wash using hot water to fill, unit was filling ok, checked multiple times, removed energy saver off of the normal wash cycle. Showed customer."
Near Moraine, OH 45439
Sam
Job Details:
01/06/2021
WASHER MAYTAG MVWB835DW3
"Inspected unit and found an error code F0E34 oversized load. Re-programmed the control board and balanced the unit and ran a test cycle. The unit filled with water, agitated the wash plate, drain the water, and spin the basket without any issues. No other issues found, all checks OK"
Near Miamisburg, OH 45342
Kevin
Job Details:
01/06/2021
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA
Cleared evap coil and defrost drain sealed fan assembly and checks OK
Near Dayton, OH 45459
Kevin
Job Details:
01/06/2021
REFRIGERATOR KITCHEN AID KRFF507HBS00
Installed new light brd in freezer and checks ok; used 1 W10695459 (Light brd) from stock
Near Fairborn, OH 45324
Brad Anders
Job Details:
01/06/2021
MICROWAVE FRIGIDAIRE PLMVZ169HCA
"Installed new transformer, magnetron, capacitor, and diode, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details:
01/06/2021
WASHER ROPER RTW4516FW2
"Found loose connection at drain pump, repaired connection, unit checks ok. Also, customers drain overflows when unit is draining. Informed customer to have drain cleaned out."
Near Xenia, OH 45385
Brad Anders
Job Details:
01/06/2021
COOKTOP GE JP328SK2SS
"Installed new indicator light, unit checks ok."
Near Dayton, OH 45431
Tim
Job Details:
01/06/2021
WASHER ELECTROLUX EFLS627UTT0
"Needs new bellow and door spring. Due to leaking out the front and water leaking from dispenser has gotten behind the display and shorted it out.; rqstng P&A on 1 5304505004 (Bellow) and 1 134616200 (Spring) and 1 5304515234 (Overlay) and 1 5304522541 (Display), states that autho needed"
Near Dayton, OH 45419
Tim
Job Details:
01/06/2021
OVEN THERMADORE COULDNT LOCATE 1/5/2
Checked unit over found that the lower oven door hinges that snapped in the door would not close. Unit is about 15 years old in the kitchen. Unit needs both hinges on lower oven door. Could not locate model anywhere I did take pictures of where it looked like the model tag was at one point and pictures of the oven. Customer did not have any owners manual or any information on the oven.; rqstng P&A on 2 ###### (Hinges)s
Near Tipp City, OH 45371
Steve
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Compressor will not stay running. Enter the service diagnostics forced cooling cycle all fans and components operating properly. Upon exiting service mode compressor will only run for three or four minutes and then shut down all fans and cooling. Recommend inverter and main control board with power supply; rqstng P&A on 1 W10843055 (Main control) and 1 W10830278 (Power supply?) and 1 W11087200 (Inverter)
Near Troy, OH 45373
Steve
Job Details:
01/06/2021
WASHER SPEED QUEEN AWN63RSN115TW01
Unit randomly flashing to start light spin back-and-forth to wash and then will start very sporadic operation. Recommend second set of controls along with complete harness ; ordrng 1 204065P (Control panel (pw)) and 1 203657P (Drive control (pw)) and 1 204628 (Drive harness)
Near Troy, OH 45373
Steve
Job Details:
01/06/2021
DISHWASHER SAMSUNG DW80M9960US/AA
Door not opening at the end of cycle. Checked thermal actuator. Readings are bad need to replace assembly; ordrng 1 DD97-00256A (Actuator)
Near Piqua, OH 45356
Steve
Job Details:
01/06/2021
DISHWASHER GE GDT695SMJ2ES
Main control is shorted out cannot connect with Bluetooth in unit will not power on; ordrd 1 WD21X24901 (Controler)
Near Troy, OH 45373
Steve
Job Details:
01/06/2021
DISHWASHER KITCHENAID KDTM354EBS2
Upper rack has fallen off and needs rack supports with guides replaced; ordrng 4 W10195840 (Guide)s and 2 W10546503 (Support)s
Near Piqua, OH 45356
Steve
Job Details:
01/06/2021
DRYER WHIRLPOOL WED8500DC4
Thermal fuse and cut out has blown again now for the third time. Recommend installing a new control board and heating element assembly along with safety devices; rqstng P&A on 1 W10909685 (Thermal fuse (pw)) and 1 280148 (Thermal kit (pw)) and 1 W11158453 (Control) and 1 3387747 (Heater)
Near Liberty Township, OH 45044
Steve G
Job Details:
01/06/2021
DISHWASHER FRIGIDAIRE FPID2498SF0A
Not draining all the time. ; ordrng 1 5304517665 (Board)
Near Monroe, OH 45050
Steve G
Job Details:
01/06/2021
OVEN WHIRLPOOL WGE745C0FS00
Customer was using the lower oven and then started to smell burning the lower oven does not come on at all. ; rqstng P&A on 1 W10877730 (Board)
Near Dayton, OH 45415
Shawn H
Job Details:
01/06/2021
DOUBLE WALL OVEN KENMORE 790.4025341
Upon arrival customer stated that unit shows F43 error for top and bottom oven. This is a cooling fan speed error. Unit isnt sending fan speed. Inspected fan and found it to have proper voltage to it and nothing obstructing fan. Sensor in fan assembly is bad. Unit needs cooling fan assembly. ; ordrng 1 807123001 (Cooling fan assembly)
Near Dayton, OH 45415
Shawn H
Job Details:
01/06/2021
REFRIGERATOR FRIGIDAIRE FFTR2021TW1
Upon arrival customer stated that unit is weak cooling in the fresh food section and is quieter that usual. Inspected unit and found evaporator fan not running and air passage blocked by frost. Cleared frost and checked fan for voltage. Fan is getting voltage but wont move. Lack of air movement is causing weak cooling in fresh food section. Customer stated that at times it makes a knocking noise. Unable to duplicate knocking noise. Unit needs evaporator fan motor. ; ordrng 1 242077705 (Evaporator fan motor)
Near Englewood, OH 45322
Shawn H
Job Details:
01/06/2021
LAUNDRY CENTER GE GUD27ESSJ1WW
Upon arrival customer stated that unit wont heat and washer is inoperable. Unit has proper voltage to it. Washer control has voltage but no operation. Unit wont heat because timer isnt sending voltage on to heater. Heater and all fuses and thermostats are good. Unit needs washer control and timer. ; ordrng 1 WH04X25737 (Control board) and 1 WE04X22654 (Dryer timer)
Near Eaton, OH 45320
Shaun S
Job Details:
01/06/2021
MICROWAVE GE JVM7195EKSES
Found that unit needs a new mag tube and new diode ; ordrng 1 Mag tube and 1 Diode
Near Englewood, OH 45322
Shawn H
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL DP840DWGX1
Installled all proved parts and ran to test. Unit no longer leaks from the water valve but has a leak at the pump seal. Unit needs pump housing with seal. Price on housing ok per CC. ; ordrng 1 3369011 (Pump housing)
Near Vandalia, OH 45377
Shaun S
Job Details:
01/06/2021
OVEN BOSCH HBL5760UC
Unit is in need of new eoc board relay bad on bake side ; ordrng 1 Bh12022212 (Board)
Near Waynesville, OH 45068
Sam
Job Details:
01/06/2021
OVEN FRIGIDAIRE FGEW3066UDB
Inspected the unit and found several control panel buttons not responding. Entered diagnostics and found error code for a failed cooling fan and error code for faulty control board. Tested convect fan and elements which all check out ok. ; ordrng 1 316472807 (Control board) and 1 5304514967 (Control panel) and 1 807123001 (Cooling fans)
Near New Madison, OH 45346
Kevin
Job Details:
01/06/2021
WASHER WHIRLPOOL WFW9500TC01
"Customer claims unit leaking towards the front. Unit is older maybe 12-14yrs old. Pics attached. Put unit into normal mode with warm water, had unit fill and agitate a while,with top lid off. Checked for any leaks currently none, however noticed years worth of dirt, debris and some rodent droppings. Upon inspecting the door boot seal there was some gashes and a few holes that was torn in the boot. Pic attached. Unit needs new door boot.; rqstng P&A on 1 8182119 (Door boot) and 1 8182210 (Clamp) and 1 W10902779 (Outer clamp)"
Near Greenville, OH 45331
Kevin
Job Details:
01/06/2021
REFRIGERATOR GE GNE25JMKGFES
"Upon inspection customer claimed on around 12-19-20 noticed fresh food section getting warmer, and the freezer ok. Fan was making a noise which if frosting up will not allow to circulate air to frig as per the first call back in early July. Customer had unplugged for a few spdays to let defrost and then plugged back in. Unit is currently working properly temps reading 38F and 0F. Evap,fan is running and no frost shown at this time. Door seals appear to be fine, checked using a piece of paper. Will have to call back in to GE techline,; ordrng 1 WR50X10069 (Defrost tstat) and 1 Wr55x35106 (Control)"
Near Dayton, OH 45402
Kevin
Job Details:
01/06/2021
REFRIGERATOR KENMORE 10650049710
Ice maker is locked up; ordrng 1 W10300022 (Icemaker)
Near Dayton, OH 45440
Kevin
Job Details:
01/06/2021
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
Need to replace low ice maker arm broke plus have to do icemaker Bulletin on upper icemaker not working properly; ordrng 1 DA97-07603B (Icemaker) and 1 DA97-14474C (Container) and 1 DA97-12540G (Auger) and 1 DA82-02705a (Ice maker kit)
Near Xenia, OH 45385
Brad Anders
Job Details:
01/06/2021
WASHER GE GTW500ASN0WS
"Found water valve not opening properly, ordered water valve assembly.; ordrng 1 WH13X26535(DN) (Inlet valve assembly)"
Near Xenia, OH 45385
Brad Anders
Job Details:
01/06/2021
WASHER GE GCWN4950D0WS
"Found unit will not fill to the proper water level, ordered pressure switch and control. Located in the laundry room, manufactured 8/2012.; rqstng P&A on 1 WH12X10412 (Pressure switch) and 1 WH12X10614 (Main board)"
Near Springfield, OH 45502
Brad Anders
Job Details:
01/06/2021
WASHER LG WT7100CW.ABWEUUS
"Found lid lock not closing properly, ordered new lid lock.; ordrng 1 Unknown(DN) (Lid latch)"
Near Huber Heights, OH 45424
Brad Anders
Job Details:
01/06/2021
RANGE GE JB645DK4WW
Could not talk or text with Jennifer Babros yet. Her mailbox is full.; schdld next appmnt for 1/6 WED !
Near Dayton, OH 45409
Tim
Job Details:
01/05/2021
DISHWASHER FRIGIDAIRE FFCD2413UB3A
Replace sprayer. Checks OK
Near Dayton, OH 45459
Tim
Job Details:
01/05/2021
DISHWASHER KITCHEN AID KUDS24SEWH1
Fixed float switch. Checks ok. Unit had water shut off also
Near Miamisburg, OH 45342
Tim
Job Details:
01/05/2021
RANGE FRIGIDAIRE GLEF379DSJ
Replaced front right burner. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details:
01/05/2021
WASHER SAMSUNG WA52M8650AV/A4
Disassembled unit and found that there was a penny jammed in the hinge assembly. Removed Penny reassembled and tested checks OK
Near Washington Township, OH 45458
Tim
Job Details:
01/05/2021
DISHWASHER FRIGIDAIRE FFCD2413US1A
Checked unit over found that the unit need a new wash motor. No repair yet.
Near Centerville, OH 45459
Tim
Job Details:
01/05/2021
DISHWASHER KITCHEN AID KUDS30IVWH3
Fixed float switch. Checks ok
Near Dayton, OH 45458
Tim
Job Details:
01/05/2021
DISHWASHER FRIGIDAIRE FDSH450LAF1A
Replaced sensor. Checks ok
Near Centerville, OH 45459
Tim
Job Details:
01/05/2021
FREEZER FRIGIDAIRE LFFH20F3QWC
Replaced bad cooling fan.. checks ok; used 1 297250000 (EVAP FAN MOTOR) from stock
Near Sugarcreek Township, OH 45305
Tim
Job Details:
01/05/2021
REFRIGERATOR FRIGIDAIRE FFHI1835VS
Fixed connection on control board
Near Bellefontaine, OH 43311
Steve
Job Details:
01/05/2021
DISHWASHER BOSCH SHE6AF02UC/06
E24 error. Unit pumps ok when water is in the unit. Once unit emptied it always kicked E24. Recommended control and drain pump--Customer declined repair
Near Lakeview, OH 43331
Steve
Job Details:
01/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Replaced freezer LED light which was causing top fresh food lights to not work; used 1 W10695459 (Module led) from stock
Near Piqua, OH 45356
Steve
Job Details:
01/05/2021
DISHWASHER GE GDF645SMN3ES
Updated firmware . All buttons and controls are operating properly
Near Piqua, OH 45356
Steve
Job Details:
01/05/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Installed new control with harnesses and new thermistor. Unit is operating properly; used 1 WPW10384183 (Thermistor) from stock
Near New Carlisle, OH 45344
Steve
Job Details:
01/05/2021
DRYER - ELECTRIC LG DLE7300WE
Door will not close due to drop down catch mechanism was disengage not allowing the swinging door function to operate. Corrected latch components unit is operating properly
Near Liberty Township, OH 45044
Steve G
Job Details:
01/05/2021
WASHER SAMSUNG WF45M5500AZ/A5
Installed main board. Cycled
Near New Carlisle, OH 45344
Steve
Job Details:
01/05/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TW
Refrigerator not cooling properly due to iced up air duct assembly in freezer. Removed ice buildup and cleared the fan area from blockages in unit able to flow air properly now unit is operating OK
Near New Carlisle, OH 45344
Steve
Job Details:
01/05/2021
WASHER MAYTAG MVWB765FW3
Lock not locking and not allowing the unit to agitate or wash. Unit keeps beeping replace lid lock unit is operating OK; used 1 W10619844 (Lock) from stock
Near Liberty Township, OH 45044
Steve G
Job Details:
01/05/2021
REFRIGERATOR SAMSUNG RF263BEAESR/AA 06
Customer states they just moved in and the water is slow.. found that they have a generic water filter. And noticed damage done to the end of the filter. States that the unit is not making ice. Inspect the ice maker and noticed that the unit has damage to the ice maker outer molding. Previous homeowner had taken a hair dryer to the unit.
Near Eldorado, OH 45321
Shawn H
Job Details:
01/05/2021
WASHER FRIGIDAIRE FFFS511PW0
Installed all provided parts and ran to test. No leaks and unit is adding proper amount of water. All ok.
Near West Alexandria, OH 45381
Shawn H
Job Details:
01/05/2021
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA
Installed all provided parts and cycled to test. All ok. Advised customer to dispose of first full ice bucket.
Near Dayton, OH 45405
Shawn H
Job Details:
01/05/2021
MICROWAVE WHIRLPOOL WMH53520CS-6
Unit is 4 years old in kitchen. Customer stated that unit shows door open and wont start. Inspected unit and found upper door cam stuck. Released cam and reinstalled. Ran unit to test. All ok. Unit is heating and operating as it should. Ok to bill per Jennifer.
Near Dayton, OH 45404
Shaun S
Job Details:
01/05/2021
MICROWAVE KITCHEN AID KMLS311HBL-0
"Upon arrival went through complaint with homeowner, complaint is that the chime sound at end of cycle is not very loud, contacted whirlpool tech support and went through issue with them, was told that's the way unit was manufactured nothing can be done to make volume any louder"
Near Dayton, OH 45415
Shaun S
Job Details:
01/05/2021
WASHER MAYTAG MVWX655DW1
"Upon arrival found that unit has a defective accuator, tech removed and replaced part, ran and checked out, unit checks ok ; used 1 W10597177 ( Actuator) from stock"
Near Fairborn, OH 45324
Shaun S
Job Details:
01/05/2021
DRYER LG DLEX33700W
"Upon arrival found that during the normal setting the energy saver light was on explained to customer what need to be done, unit checks ok"
Near Fairborn, OH 45324
Shaun S
Job Details:
01/05/2021
WASHER FRIGIDAIRE LTF2949ES0
Cleared build up, all operations check ok
Near Springboro, OH 45066
Sam
Job Details:
01/05/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Inspected unit and found the icemaker had failed and was freezing up. Cleared ice and Found small gaps between the ice box and inner liner. Installed new icemaker and sealed gapping around icebox. I advise the customer they should wait 24 to 48 hours before the unit returns to normal ice production levels. All checks OK; used 1 DA97-15217D (ICE MAKER) from stock
Near Springboro, OH 45066
Sam
Job Details:
01/05/2021
WASHER LG WM3670HVA
Inspected the unit and could hear the drain pump making a loud clicking sound and not pumping out any of the water. Customer only wanted diagnosis. Drain pump failed and not under warranty.
Near Springboro, OH 45066
Sam
Job Details:
01/05/2021
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A
Inspected the unit and found the control board had failed causing the unit to defrost and refreeze. Checked fan in freezer and found motor was bad. Provided the customer with an estimate and they declined the repair. Saved estimate. Customer declined the repair for the icemaker.
Near Greenville, OH 45331
Kevin
Job Details:
01/05/2021
WASHER GE HTW240ASK5WS
Replaced water valve on unit checks ok. See attention note.
Near Greenville, OH 45331
Kevin
Job Details:
01/05/2021
WASHER WHIRLPOOL GHW9150pw1
Dropped off part to customer.
Near Dayton, OH 45429
Kevin
Job Details:
01/05/2021
REFRIGERATOR SAMSUNG RS267TDBP/XAA
Shows error code 22-ff fan assy cust declined est
Near Dayton, OH 45416
Kevin
Job Details:
01/05/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Reset filter light and adjusted t stat water seems to be ok
Near Huber Heights, OH 45424
Kevin
Job Details:
01/05/2021
REFRIGERATOR FRIGIDAIRE FFHB2740PP5A
Fill tube is frozen up replaced fill tube plus back is frozen contacted tech line- Ronnie-RO#84178320 please send customer a receipt ; used 1 241920106 (Fill tube) from stock
Near Miamisburg, OH 45342
Kevin
Job Details:
01/05/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
"Replaced icemaker and auger frozen up not going through cycles properly; used 1 DA97-12540g (Auger assy), and 1 DA97-15217d (Icemaker) from stock"
Near Woodbourne-Hyde Park, OH 45459
Kevin
Job Details:
01/05/2021
REFRIGERATOR FRIGIDAIRE PLHS269ZDB9
Replaced water valve was leaking replaced brace nut on water line that was stripped out no leak at this time; used 1 242252702 (Water valve) from stock
Near Huber Heights, OH 45424
Brad Anders
Job Details:
01/05/2021
DRYER WHIRLPOOL WPL7500GC0
"Installed new element, unit is working properly."
Near Fairborn, OH 45324
Brad Anders
Job Details:
01/05/2021
MICROWAVE KITCHEN AID KMHS120ESS5
"Found door switch not making good contact, adjusted switch, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details:
01/05/2021
DISHWASHER SAMSUNG DW80F600UTS/AA
"Found blockage at drain pump, causing unit to not drain properly, cleared debris away, unit is draining properly."
Near Beavercreek, OH 45431
Tim
Job Details:
01/05/2021
WASHER MIDEA MLH52S7AGS
"Checked unit over , found when you would spin the tub by hand it had a really bad drag on the tub. Unit is throwing E50 Error code indicating an issue with the unit being overloaded and motor issue. Disconnected the motor and drum still had a bad drag on it. Needs tub, motor and control.; rqstng P&A on 1 ##### (Tub assembly) and 1 ##### (Control) and 1 ##### (Motor)"
Near Dayton, OH 45432
Tim
Job Details:
01/05/2021
RANGE ELECTROLUX FGEH3047VFB
Needs control and thermostat. Due to over heating on self clean; ordrng 1 5304516862 (Control) and 1 318578506 (Thermostat)
Near Springfield, OH 45504
Brad Anders
Job Details:
01/05/2021
COOKTOP GE JB750SJ8SS
"Found two gashes on the top of unit, the paint has chipped off, told the customer that cosmetic damage is not covered under the warranty, called Lowes, talked to Billy, they documented the damage, and agreed that it will not be covered."
Near Dayton, OH 45429
Tim
Job Details:
01/05/2021
RANGE MAYTAG MER8700DS1
Replaced front right switch and adjusted oven temp. Checks ok; ordrng 1 W10411934(TS) (Switch)
Near Sugarcreek Township, OH 45305
Tim
Job Details:
01/05/2021
DISHWASHER FRIGIDAIRE FFCD2413US2A
Replaced wash motor. Checks ok; ordrd 1 5304519906 (Wash motor)
Near Troy, OH 45373
Steve
Job Details:
01/05/2021
DISHWASHER FRIGIDAIRE FGHD2465NF1A
Touchpad buttons are not responding. Need to replace console ; ordrng 1 807545704 (Console)
Near Lebanon, OH 45036
Steve G
Job Details:
01/05/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A
"Customer states that the unit has not worked. Talk to the husband, he said you have to finagle it to work. He also said not washing well. Need to get a lock first to see if it is washing fine. Tech was not able to verify power because the unit sits about an inch below the top of the tile flooring. Tech was able to mess around with the lock and power did come on for a sec. did adv customer that if any other work needs to be down to the unit and since it not easy accessible the customer will have to get the unit out. Spoke to warranty company. Damien said pre existing conditions not a covered item. Autho 214dwml; rqstng P&A on 1 5304516818 (Lock/latch)"
Near Mason, OH 45040
Steve G
Job Details:
01/05/2021
DISHWASHER LG LDT5678SS
Found that the unit has a pinched drain line ; ordrng 1 1111 (Complete drain hose.)
Near Brookville, OH 45309
Shawn H
Job Details:
01/05/2021
WASHER SPEED QUEEN AWNE9RSN115TW01
Inspected unit and found tub cover worn but tub is ok. Customer stated unit still makes a clunk/knock in spin. Tub ring is loose from basket. Unit needs parts for service bulletin and spring set. Springs are worn causing unit to knock. ; ordrng 1 203968 (Cover) and 1 39837 (Tub ring) and 1 719P3 (Tub) and 4 11111unknown (Blue spring)s and 2 1111unknown (Green spring)s
Near Eaton, OH 45320
Shawn H
Job Details:
01/05/2021
DRYER WHIRLPOOL WED8800YC1
Unit is 8 years old in laundry room. Upon arrival customer stated that unit got hot they shut it down and it wouldnt restart since. Inspected unit and found blower housing thermal fuse shorted open. Also found thermistor shorted open. Unit needs thermal fuse and thermistor. ; ordrng 1 8577274 (Thermistor) and 1 3390719 (Thermal fuse)
Near Dayton, OH 45417
Shawn H
Job Details:
01/05/2021
DRYER - ELECTRIC SAMSUNG DV48J7700EW/A2
"Upon arrival customer stated that unit will power up but wont start. Inspected unit and found belt broken from locked up idler. Replaced both from stock and ran to test. All ok. Unit tumbles and heats as it should. ; used 1 DC93-00634A (IDLER PULLEY), and 1 6602-001655 (BELT) from stock, states that autho needed"
Near Carlisle, OH 45005
Sam
Job Details:
01/05/2021
DISHWASHER FRIGIDAIRE FFCD2418US2A
Inspected unit and found the threads to the water valve stripped. Provided estimate to point of contact and they provided me with another number to reach out to. Estimate approved. Installed water valve and advised them the waterline was not connected to the unit due to the fact we do not install waterlines. All checks OK. Contact info provided for their office to pay invoice but no one answered. Left voicemail. ; O-emld tckt
Near Franklin, OH 45005
Sam
Job Details:
01/05/2021
MICROWAVE GE JVM1331WW05
"Inspected the unit and found the door handle had broke off, made adjustments to allow the door to open and close properly. The unit is 23 years old and located in the kitchen. The damage is not normal wear and tear. ; rqstng P&A on 1 WB55X0992(NLA) (Door)"
Near Waynesville, OH 45068
Sam
Job Details:
01/05/2021
WASHER MAYTAG MVWC565FW0
Inspected the unit and found the unit not shifting out of spin. Ordering parts; ordrng 1 W10528947 (Hub drive) and 1 W11385424 (Retainer) and 1 W10913953 (Shifter)
Near Rossburg, OH 45362
Kevin
Job Details:
01/05/2021
WASHER WHIRLPOOL WTW5000DW2
"Customer claims unit not spinning out clothes. Found inner basket loose and transmission shaft just spinning inside. Unit has a stripped out drive hub, was able to get agitator plate off however upon removing phillips screws from hub one of these is stripped. Ordering inner basket and hub and one screw.; ordrng 1 W10528947 (Drive hub) and 1 W10752719 (Inner basket) and 1 WP8533953 (Screw)"
Near Greenville, OH 45331
Kevin
Job Details:
01/05/2021
WASHER WHIRLPOOL WTW4950HW1
"Upon arrival customer said unit filled up with water then just stopped, then nothing in control working any more. Unplugged unit, checked for proper wiring and voltage good coming into the board. Green diagnostic led is missing, removed J12 connector to shifter, checked for 12Vdc getting 11.35Vdc across pins 1-4. Checked all connections to board and harness. Ordering new control and shifter, if there is a short in harness not sure thats available. ; ordrng 1 W10913953 (Shifter) and 1 W11256105 (Main control)"
Near Dayton, OH 45417
Kevin
Job Details:
01/05/2021
REFRIGERATOR MAYTAG MF12569VEB2
Installed new ice maker and found fill tube frozen needs replaced ; ordrng 1 W11415785 (Fill tube)
Near Huber Heights, OH 45424
Kevin
Job Details:
01/05/2021
REFRIGERATOR MAYTAG MFW2055FRZ00
Cont brd not going into defrost okd per Nick ; ordrng 1 W11035836 (Cont brd)
Near Cedarville, OH 45314
Kevin
Job Details:
01/05/2021
REFRIGERATOR FRIGIDAIRE LFHD2251TF5
Unit isnt getting water to the ice maker; ordrng 1 242253002 (Water valve) and 1 241920106 (Fill tube)
Near Fairborn, OH 45324
Brad Anders
Job Details:
01/05/2021
MICROWAVE GE JVM7195RF1SS
"Found control has closed relay again, ordered main PCB, switches, and latch body. ; rqstng P&A on 1 WB56X20629(PW) (Main PCB) and 2 WB24X829 (Switch)s and 1 WB24X10075 (Switch) and 1 WB06X10676 (Latch body), states that autho needed"