Service History 123 - Authorized Service

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH4501AS3A

Near Springboro, Ohio 45066

Sam

Job Details: 09/22/2025

Installed parts. Ran a cycle. Noticed a rattling noise during the drain due to an either glass or debris in the drain pump. Removed the filter and found nothing in the filter channel. Advised the debris will typically purge its self past the drain overtime. Issue is not a manufacturer defect and a line cleanout is not covered under their warranty. All other checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Springboro, Ohio 45066

Sam

Job Details: 09/22/2025

"Upon arrival, the customer said the unit started working on its own and he hasnt had any issues in the last couple days. Closing Ticket."

We serviced a

LG REFRIGERATOR

Model LFXS26973D/10

Near Springboro, Ohio 45066

Sam

Job Details: 09/22/2025

"Installed part, all checks OK."

We serviced a

ELECTROLUX WASHTOWER

Model ELTE7600AW0

Near Waynesville, Ohio 45068

Sam

Job Details: 09/22/2025

Inspected the unit and found a service pointer for a loose wire on at the control board causing the unit to throw an E61 error code. Took off the top panel and found a loose wire harness and secured it. Ran a test cycle and all checks OK.

We serviced a

LG DRYER - ELECTRIC

Model DLG8401BE

Near Maineville, Ohio 45039

Sam

Job Details: 09/22/2025

Reversed door and ran a test cycle. All checks OK

We serviced a

THERMADOR MICROWAVE

Model MB30WP/01

Near Mason, Ohio 45040

Sam

Job Details: 09/22/2025

Installed parts listed, all checked good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Mason, Ohio 45040

Sam

Job Details: 09/22/2025

Installed part. All checks ok.

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model PSB9100SB1SS

Near Mason, Ohio 45040

Sam

Job Details: 09/22/2025

"Inspected the unit and found a failed magnetron and transformer and while running a test cycle notice an abnormal burning smell coming from the same area. Unit not heating. Noticed abnormal shaking and vibrating from the case. Provide information to the customer regarding the repair. This microwave is under the counter. It can be pulled out without an oven cart. Customer declined repair at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Mason, Ohio 45040

Sam

Job Details: 09/22/2025

Inspected unit and found the terminal connector underneath the dishwasher shorted out. Disconnected the line and repaired. Re-secured the line and ran a test cycle. All checks OK

We serviced a

FRIGIDAIRE RANGE

Model FGEH3047VFA

Near Middletown, Ohio 45042

Sam

Job Details: 09/22/2025

Inspected the unit and found the glass cooktop cracked. Photos attached of damage. Contacted AHS and advised of issues and photos of crack. Photos reviewed and determine not to be normal wear and tear and not covered under warranty. Auth #100ARHM

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Versailles, Ohio 45380

Kirby

Job Details: 09/22/2025

"Inspected the dishwasher and found the right hand door cable broken. Replaced both door cables, and after replacing door cables found the dishwasher door on the right hand bottom corner was slightly bent inward, and every time the door was fully open the door would catch the cable on the right hand side, causing it to fray and eventually break. Slightly bent door outward to straighten. Door cable no longer hits causing isssue."

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Fletcher, Ohio 45326

Kirby

Job Details: 09/22/2025

Removed and replaced defective control board and door lock assembling. Ran a test cycle. Everything is operating properly.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Sidney, Ohio 45365

Kirby

Job Details: 09/22/2025

Customer states unit not draining. Inspected dishwasher and found the unit working and draining properly at the time of service call. Advised the customer if unit does not drain during a cycle this could be control related or the start of a drain pump going bad.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Sidney, Ohio 45365

Kirby

Job Details: 09/22/2025

"Customer complaint having issues, fabric softener, not dispensing and loud noise in spin cycle. Inspected the washing machine and found the fabric softener dispenser completely plugged up with fabric softener. Removed fabric softener dispenser, cleaned with warm soapy water and found no abnormal noises during the spin cycle. Re-leveled washing machine ran cycle. Unit appears to be working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Xenia, Ohio 45385

Kevin

Job Details: 09/22/2025

Unit has wiring issues shorting out causing unit to intermittently shut down and not cool, wiring internal of the cabinet called AHS spoke Hannah to auth#186NCAI

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF6

Near Germantown, Ohio 45327

Kevin

Job Details: 09/22/2025

Installed new compressor and recharged unit and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323ASC

Near Dayton, Ohio 45426

Kevin

Job Details: 09/22/2025

Installed new main control board and reset unit

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CVE28DP4NGW2

Near Covington, Ohio 45318

Kellen

Job Details: 09/22/2025

Installed part. All checks OK

We serviced a

LG REFRIGERATOR

Model LRFDC2406S/01 ASTCNA

Near Laura, Ohio 45337

Kellen

Job Details: 09/22/2025

"Upon arrival, customer had a replacement icemaker sent to her for warranty. Installed icemaker. Ran a test cycle. All checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF0

Near Troy, Ohio 45373

Kellen

Job Details: 09/22/2025

Inspected the unit and found that the auger solenoid had fallen off track. Removed and disassembled icemaker and auger assembly. Put unit back on track. Reassembler. All checks OK

We serviced a

SAMSUNG WASHER

Model WF45P6000AW/A5

Near New Carlisle, Ohio 45344

Kellen

Job Details: 09/22/2025

Upon assessment of what would need to be done in order to make this fix happen. Customer declined repair

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Englewood, Ohio 45322

Kellen

Job Details: 09/22/2025

Inspected the unit and found a failed belt. Replaced with truck stock, ran a test cycle. All checks OK ; used 1 341241 (BELT) from stock

We serviced a

GE REFRIGERATOR

Model PVD28BYNHFS

Near Englewood, Ohio 45322

Kellen

Job Details: 09/22/2025

"Inspected the unit and found the door seals seal correctly. At this point, we will need to monitor it and find what happens from here overtime"

We serviced a

KITCHENAID COOKTOP

Model KICU569XSS

Near Arcanum, Ohio 45304

Kellen

Job Details: 09/22/2025

"Inspected the unit and found the circuitry blown, causing absolutely no function. The parts needed have been discontinued and are no longer available."

We serviced a

SAMSUNG WASHER

Model WA54R7600AC/US

Near Arcanum, Ohio 45304

Kellen

Job Details: 09/22/2025

Inspected the unit and found a failed set of suspension. Customer declined repair at this time.

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6200QLAA

Near Greenville, Ohio 45331

Kellen

Job Details: 09/22/2025

Inspected the unit and found a sealed system leak. Customer declined repair.

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDWP/XAA

Near Greenville, Ohio 45331

Kellen

Job Details: 09/22/2025

Inspected the unit and found a failed compressor. Customer declined repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Dayton, Ohio 45459

Tim

Job Details: 09/22/2025

Unit needs new icemaker ; ordrng 1 W11557001 (Icemaker)

We serviced a

GE OVEN

Model JBS86SP5SS

Near Dayton, Ohio 45459

Tim

Job Details: 09/22/2025

Recalibrated and replaced switch. Checks ok ; ordrng 1 WB21X36771(ts) (Switch)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMS2773AF01

Near Dayton, Ohio 45429

Tim

Job Details: 09/22/2025

Checked unit over and found unit was not making any ice also found the ice room seems to be slightly warmer than normal. Icemaker would not cycle or fill with water. I replaced the icemaker and instructed the customer to give it 24 hours. Check temperatures and other areas everything was down to temperature units OK; ordrng 1 243297608(ts) (Icemaker)

We serviced a

LG MICROWAVE

Model MVEM1825F.BRSELGA

Near Fairborn, Ohio 45324

Tim

Job Details: 09/22/2025

Unit needs new control ; ordrng 1 ACM76190305 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Saint Paris, Ohio 43072

Scott

Job Details: 09/22/2025

"I spoke with the customer over the phone. Customer said her freezer did not get up to correct temperature after I change the main control. This was the original problem to begin with. The icemaker is working, but it is not producing ice. I tested the icemaker mechanically. Last time. I was there in the mechanical portion of the icemaker is not working, but it is not actually freezing the water that gets filled when I test it. Now the customer saying that her refrigerator is now losing temperature as well. I told her that I would be turning this over towards the sealed system team due to the fact that I think there is an issue with the compressor or a seal system leak ordering parts.; ordrng 1 W11578205 (Compressor) and 1 W10843121 (Filter drier)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Springboro, Ohio 45066

Sam

Job Details: 09/22/2025

"Found ice building up in the ice bin and the motor shaft stripped. Ordering parts. ; ordrng 1 W11202789 (Motor) and 1 WP2220458 (Shaft) and 1 W11244434 (Ice bin) and 1 W11604214 (Dispenser assembly), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB450WQ0

Near Franklin, Ohio 45005

Sam

Job Details: 09/22/2025

"Inspected the unit and found several buttons on the display would not respond. After multiple attempts, I was finally able to get into diagnostics but could not get the unit to shift out of the spin cycle. After running the test cycles I could hear an abnormal grinding noise coming from the gear case. Pulled the unit forward, inspected the underside and found grease leaking from the gear case and the shifter not physically shifting. Unit is 10+ years old and located in the laundry room. Not a recommended repair. ; ordrng 1 W10253697 (Control nla) and 1 W10260186 (Display nla) and 1 WPW10178988 (Shifter) and 1 W10128830 (Outer tub and Gearcase nla)"

We serviced a

GE WASHER

Model PTW605BSR1WS

Near Versailles, Ohio 45380

Kirby

Job Details: 09/22/2025

"Inspected the washing machine ran system diagnostics found an error code for water accessibility, and upon inspection found water trickling every couple minutes confirming customers complaint of hearing drain pump kick on automatically. Unit has a leaking water inlet valve on the washer. ; ordrng 1 WH22X33178 (MAIN CONTROL BOARD W/INSTRUCTIONS) and 1 WH13X26637 (WATER VALVE)"

We serviced a

GE REFRIGERATOR

Model DFE28JMKFES

Near Piqua, Ohio 45356

Kirby

Job Details: 09/22/2025

"Inspected the unit and found the ice bucket was not seated properly, not allowing the auger gear to catch. Found a small piece of ice blocking where the ice bucket catches in the rear. Removed ice debris, reinstalled ice bucket unit is dispensing cubed and crushed ice properly. ; ordrng 1 Wr60x10345 (Auger motor asm)"

We serviced a

GE RANGE

Model C2SA85SETZSS

Near Dayton, Ohio 45414

Tim

Job Details: 09/19/2025

Reprogramed control and tested checks ok.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA

Near Dayton, Ohio 45431

Tim

Job Details: 09/19/2025

"Checked unit over and found this unit was throwing a code for a leak. Saw that there was potentially a leak around the scene of the tub dripping down into the pan sealed unit up with silicone and instructed customer to give it 24 to 48 hours before using it to ensure it is dry. Cleaned out spray, arms and lower screen. Checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMG2272CF04

Near Dayton, Ohio 45431

Tim

Job Details: 09/19/2025

Replaced parts listed checks ok

We serviced a

AMANA DRYER

Model NED4655EW0

Near Fairborn, Ohio 45324

Tim

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model GRF500PV1SS

Near Yellow Springs, Ohio 45387

Tim

Job Details: 09/19/2025

Unit has markings on the front left burner from a kettle that she has been using and it has left marks on the cooktop that will not come off. GE will not replace the cooktop for cosmetic damage. Especially since the unit is almost one year old.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW325ASW0WW

Near Xenia, Ohio 45385

Tim

Job Details: 09/19/2025

Fixed lid lock and tested checks ok

We serviced a

FRIGIDAIRE HOME COOKING - E

Model GCFI3060BFB

Near Xenia, Ohio 45385

Tim

Job Details: 09/19/2025

Instructed customer on usage and child lock that can cause the unit to shut down. Unit is functioning and working as designed.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Jamestown, Ohio 45335

Tim

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

GE RANGE

Model PHP9036SJ1SS

Near Xenia, Ohio 45385

Tim

Job Details: 09/19/2025

Checked unit over found out the top left-hand side of the cooktop was cracked and broken. This does not have any thermal cracks. This crack has to be due to some sort of impact per American home shield. It will not cover replacing the cooktop due to impact. Customer also complained about the up-and-down motor for their vent not working properly. That is a completely separate unit besides the cooktop.

We serviced a

MAYTAG LAUNDRY

Model MVW7232HW0

Near Bellbrook, Ohio 45305

Tim

Job Details: 09/19/2025

No repair per warranty

We serviced a

KITCHEN AID DISHWASHER

Model KDTE334GBS0

Near Dayton, Ohio 45459

Tim

Job Details: 09/19/2025

Arrived and the customer was complaining that the unit was not running through the cycle and not drying the dishes. I was able to put the unit into diagnostics and reprogram and recalibrate the control board. I was able to get the heater to kick on and tested all functions. Unit checks OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Dayton, Ohio 45419

Tim

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Lakeview, Ohio 43331

Scott

Job Details: 09/19/2025

Installed new drum assembly and tested washer. Washer is operating with no leaks no issues that I could see with the repair.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PXD22BYPCFS

Near Lakeview, Ohio 43331

Scott

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

SAMSUNG WASHER

Model WA45H700AW/AA

Near Huntsville, Ohio 43324

Scott

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Bellefontaine, Ohio 43311

Scott

Job Details: 09/19/2025

Install new control board and calibrated washer. Washer is now able to be used with no issues.

We serviced a

LG HOME LAUNDRY - E

Model WM4080HWA

Near Dayton, Ohio 45458

Sam

Job Details: 09/19/2025

"Customer concern about the unit leaking. Removed the top and back panel and ran a quick wash cycle and found no leaks from the waterlines recirculator lines or drain pump and hoses. Made adjustments to the pressure sensor hose. While moving the dryer out to get access behind the unit, noticed water on the dryer and under the dryer. Found the vent line not attached properly behind the dryer and reinstalled it. Showed the issues on the dryer to the customer and advise. Customer needs to have a company out to clear the vent line as the unit is starting to build up condensation and moisture from poor air flow to the exterior. All checks OK on the washer."

We serviced a

GENERAL ELECTRIC RANGE- ELEC - W/

Model JK3800SHASS

Near Springboro, Ohio 45066

Sam

Job Details: 09/19/2025

Installed parts and ran a test cycle. Found the unit still not functioning and now not receiving proper voltage. Inspected the breaker box and found the connections loose. Replaced door glass. Customer secured the connections and unit is now functioning properly. All checks OK.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF460PGTBB

Near Cincinnati, Ohio 45249

Sam

Job Details: 09/19/2025

Inspected the unit and found the water valve not open completely. Closed and opened valve. Unit is now functioning properly. All checks ok.

We serviced a

GENERAL ELECTRIC RANGE

Model CES750P2MS1

Near Maineville, Ohio 45039

Sam

Job Details: 09/19/2025

Inspected the unit and provided the correct information to the customer regarding the customization kits that they received. Customer did not receive the correct range or dishwasher customization kit. Provided the correct kit numbers to the customer and they are going to go back in to talk to Home Depot about getting the correct ones shipped to them.

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Mason, Ohio 45040

Sam

Job Details: 09/19/2025

"Inspected the unit. Customer advised of an error code AE. Reset the unit and found the lower sprayarm had come off along with broken glass by the filter. Cleared filter and reinstalled sprayarm. Ran multiple test cycles, all checks ok."

We serviced a

LG WASHTOWER

Model WKG101HVA

Near Mason, Ohio 45040

Sam

Job Details: 09/19/2025

Inspected the unit. Customer noticed an abnormal buzzing noise from the unit that went away a few days later. Unit is functioning properly now.

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5450SR/AA

Near Lebanon, Ohio 45036

Sam

Job Details: 09/19/2025

"Inspected the unit and found the customers getting a 4C error code, which can be caused by insufficient water, sub, or blockage in the filter. Ran three test cycles and found good water pressure on all three cycles. Found gunk buildup and blockage in the filter system. Spoke with the customer regarding detergent usage and they arent using any type of dawn dish soap in their detergent. Provided information to the customer and recommended they continue to use the unit and notify their warranty if the issue returns."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS00

Near Yorkshire, Ohio 45388

Kirby

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS287DAF1

Near Versailles, Ohio 45380

Kirby

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

GE REFRIGERATOR

Model GNE27JYMFFS

Near Versailles, Ohio 45380

Kirby

Job Details: 09/19/2025

Removed and replaced evaporator fan motor. Everything is working properly now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA

Near Fairborn, Ohio 45324

Kevin

Job Details: 09/19/2025

Found shorted wiring going into cabinet not allowing unit to defrost non repairable called AHS spoke Charisse to autho#186CCII

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WBD

Near Wright-Patterson Air Force Base, Ohio 45433

Kevin

Job Details: 09/19/2025

Installed new compressor and recharged unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSC2333ASE

Near Piqua, Ohio 45356

Kevin

Job Details: 09/19/2025

Installed wiring and defrost heater and control board and reset unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AFA

Near Troy, Ohio 45373

Kellen

Job Details: 09/19/2025

"Inspected the unit and found a piece of styrofoam from factory lodged in the damper door, causing the fresh food section to freeze. Removed Styrofoam. Customer will need to put the unit through a 24 hour defrost to thaw out what was not supposed to be frozen."

We serviced a

GE DRYER

Model PTD70EBST0WS

Near Tipp City, Ohio 45371

Kellen

Job Details: 09/19/2025

Inspected the unit and found everything functioning as it should from factory. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26F4CW0

Near Englewood, Ohio 45322

Kellen

Job Details: 09/19/2025

Inspected the unit and found a failed sealed system. Customer declined repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4314AB0A

Near Clayton, Ohio 45315

Kellen

Job Details: 09/19/2025

Ran unit through diagnostics. There are no error codes. Everything is functional and is working exactly how it should from factory. Customer stated that they were having residue left on their clear glass dishes. Customer has never used rinse aid. Or any kind of cleaning product in their dishwasher since theyve owned it. I advised to use rinse aid. And to use a cleaning agent to clean out the sump system once a month in order to cut down on residue leftover. Unit itself checks OK

We serviced a

LG REFRIGERATOR

Model LS27T3230S/00

Near West Milton, Ohio 45383

Kellen

Job Details: 09/19/2025

"Inspected the unit and found that when I ran the icemaker through a cycle it functioned as it should and filled with water. At this point, we will need to monitor the unit for ice production after icemaker reset. All checked OK"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WFW5605MW1

Near Arcanum, Ohio 45304

Kellen

Job Details: 09/19/2025

Installed part. All checks OK

We serviced a

WHIRLPOOL OVEN

Model WFES5030RS0

Near Greenville, Ohio 45331

Kellen

Job Details: 09/19/2025

"Upon arrival, customer complained of the metal on the cooktop at the top of the door getting too hot during bake. Ran unit through a series of tests. Found the convection fan running. Found both the bake and broil element functioning as they should. Unit is holding temperature upon a preheat. Cooling fan is functioning as it should and venting correctly. Everything is functioning as it should from a factory metal at top of door on cooktop does in fact get hot. But this is an engineering issue and has nothing to do with the functionality of how this unit in particular was created to run. All checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VFB

Near Dayton, Ohio 45405

David R.

Job Details: 09/19/2025

Checked out the unit and the customer had the refrigerator unplugged and plugged it up yesterday and the unit started cooling again but before she stated that several days went by with it not cooling and not running. Installed a new defrost timer. Checks OK; used 1 5304526183 (DEFROST TIMER) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13123K701

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

Checked out the unit and found the unit was not draining. Removed the drain line and cleaned out a lot of debris inside the drain line and also made adjustments to the door to make sure it was closing properly. Checks OK

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dayton, Ohio 45426

David R.

Job Details: 09/19/2025

Installed parts listed, all checked good

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33EASK0WW

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

"Checked out the unit and found that the hidden element wire was broken on the unit and not allowing it to heat. Disassembled the unit and repaired the heating element wire. Also replaced the door switch due to the switch getting stuck. And replace the dryer timer knob due to a crack and not advancing timer. Checks OK; used 1 WE04X28977 (SWITCH(TS), and 1 WE01X24552 (KNOB(TS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

Checked out the unit and they had a new filter and went installing the new filter would not seal properly and leak water out of the bottom. Put in the old filter and the old filter sealed up properly. Customer got the filter from Lowes and we advise them to make sure they reach out to Whirlpool to get a filter from the manufacturing company. Checks OK

We serviced a

WHIRLPOOL WASHER

Model WTW5000dw1

Near Dayton, Ohio 45415

David R.

Job Details: 09/19/2025

Checked out the unit and found that the drive hub was faulty and was not shifting properly. Advise the customer of the cost of the repair due to also needing an agitator. Customer did not want to to proceed further due to the cost and how old the appliance was. Checks OK

We serviced a

WHIRLPOOL KITCHEN

Model WFE550S0HZ1

Near Englewood, Ohio 45322

David R.

Job Details: 09/19/2025

Installed the new parts and ran a test cycle. Checks OK

We serviced a

GE DISHWASHER

Model CDT858P4VW2

Near Brookville, Ohio 45309

David R.

Job Details: 09/19/2025

"Checked over the unit and found an opening. The door was making a popping noise. Pulled the unit for and remove the door and make sure the door trim was installed properly and nothing was catching. Reinstalled the door and checked several times. No more popping in the door, checks OK"

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model GRFG2353AF2

Near Lewisburg, Ohio 45338

David R.

Job Details: 09/19/2025

Checked out the unit and found that the waterline going into the icemaker was leaking at the back of the unit and the waterline had a small crack in it. Repaired the waterline and tried running a test cycle. Checks OK

We serviced a

THERMADOR RANGE

Model PRG364WDG/09

Near Lewisburg, Ohio 45338

David R.

Job Details: 09/19/2025

"Checked out the unit and customer stated they were cooking a lot of food and had the oven going with two burners on the top when they tried starting a third burner, the flame would light, but then the flame would be very weak and then go out, and they could only run two burners at the same time when the oven was going. Checked out the unit and the unit was operating as normal and all burners worked along with the oven portion. Advised customer that if issue returns get a video of what is happening."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Brookville, Ohio 45309

David R.

Job Details: 09/19/2025

Checked out the unit and found a faulty door lock. Replaced door lock and ran a test cycle. Checks ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

GE HOME LAUNDRY - E

Model GUD27ESSM1WW

Near New Lebanon, Ohio 45345

David R.

Job Details: 09/19/2025

Checked out the unit and found on the initial spin up is causing a slow drag and squeaking noise. Replaced the belt and ran a test cycle. Checks OK; used 1 WH01X27538 (BELT(TS) from stock

We serviced a

MAYTAG LAUNDRY

Model MVW4505MW0

Near New Lebanon, Ohio 45345

David R.

Job Details: 09/19/2025

"Checked out the unit and found that the unit would not start a cycle. Checked for error codes and found a door lock error code along with a flood sensor. Error code. Checked the drain pump and found the wires going to the drain pump were damaged and when wiggling the wires, the drain pump would kick in. Repaired the drain pump wires and ran a test cycle. Check OK"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Greenville, Ohio 45331

Amber

Job Details: 09/19/2025

Installed new parts. All checks ok.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Arcanum, Ohio 45304

Amber

Job Details: 09/19/2025

Inspected unit and found the unit not heating at all. Found heating element coil broken. Replaced element. All checks ok. ; used 1 964P3 (ELEMENT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VBB

Near Troy, Ohio 45373

Amber

Job Details: 09/19/2025

Inspected unit and found the unit not cooling properly. Found freezer with large amount of ice buildup blocking air lines. Found the defrost timer stuck running and would not rotate into defrost. Replaced timer. All checks ok. ; used 1 5304526183 (DEFROST TIMER) from stock

We serviced a

GE DISHWASHER

Model CDT858P3V1D1

Near Troy, Ohio 45373

Amber

Job Details: 09/19/2025

Returned to customer to take pictures of damage on dishwasher.

We serviced a

SAMSUNG WASHER

Model WF330ANW/XAA-01

Near Troy, Ohio 45373

Amber

Job Details: 09/19/2025

"Inspected unit and found drum completely broken off from trunion. Found inner drum rubbing against outer drum. Unit could not spin due to this and gave 3E error code. Called customer and explained what was going on."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VBE

Near Piqua, Ohio 45356

Amber

Job Details: 09/19/2025

Installed new parts. All checks ok.

We serviced a

SAMSUNG WASHER

Model WA54R7600AC/US

Near Dayton, Ohio 45415

Tim

Job Details: 09/19/2025

Unit is leaking water out of the hose from the tub to the drain pump.; rqstng P&A on 1 DC97-17345B (Drain tub hose)

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDT535PSR6SS

Near Dayton, Ohio 45404

Tim

Job Details: 09/19/2025

Replaced melted spray arm. Checks OK; ordrng 1 WD22X27724(Spray arm)

We serviced a

GE COOKTOP

Model GRF600AV1SS

Near West Chester Township, Ohio 45069

Sam

Job Details: 09/19/2025

"Burners are not heating again. Spoke and messaged the customer and ordering parts. ; ordrng 1 WB30X49746pw (Burner) and 1 WB30X47328pw (Burner) and 2 WB24X25013pw (Switch)s, states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF03

Near Sidney, Ohio 45365

Kirby

Job Details: 09/19/2025

Inspected the refrigerator found normal temperatures in the fresh food section 37? freezer section During service call was 15? customer states high temp alarms randomly and temperatures inside freezer warm up. Ran diagnostics checked components and sensors. Everything was operating properly. ; ordrng 1 5304538962 (Control board) and 1 5304529572 (Ui display) and 1 5304529567 (Drawer ui display)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRFS2883AF3

Near Urbana, Ohio 43078

Kevin

Job Details: 09/19/2025

Wiring broke on the inverter brd ordered new inverter brd; ordrng 1 5304531729 (Inverter brd)

We serviced a

LG HOME COOKING - E

Model LWC3063ST/00

Near Troy, Ohio 45373

Kellen

Job Details: 09/19/2025

Installed parts. And found that one of the parts ordered did not house the other parts that came with it. Ordering parts. ; ordrng 1 MJH62133901 (Supporting piece) and 1 EAJ62608103 (Vfd) and 1 MAZ41753502 (Racket) and 1 EBR82089402 (Pcb)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AFE

Near Tipp City, Ohio 45371

Kellen

Job Details: 09/19/2025

Inspected the unit and found a failed auger coupler ordering part; ordrng 1 241726501 (Auger coupler)

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Arcanum, Ohio 45304

Kellen

Job Details: 09/19/2025

Inspected the unit and found a failed spray arm. Ordering part.; ordrng 1 AGB73932401 (Spray arm)

We serviced a

SAMSUNG RANGE

Model NE63T8711SS/AA

Near Dayton, Ohio 45426

David R.

Job Details: 09/19/2025

Checked out the unit and found that the front glass on the oven was broken. Customer stated that an object fell from the top shelf and landed and bounce into the oven door shattering the glass. The oven would need both glass and outer door ; ordrng 1 DG64-00092B (Inner glass) and 1 DG94-03595A (Outer glass)

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