Near Lebanon, OH 45036
Sam
Job Details: 10/28/2020
WASHER KENMORE 796.400219 Inspected unit and found it leaking at the door and gasket area. Found a large amount of dog hair and gunk around the door. Cleaned door and gasket. Ran a bedding/bulk load and tipped the unit forward to confirm no leaks at the door. I advised the customer to clean the unit on a regular basis and to use affresh cleaning tablets.
Near Dayton, OH 45406
Shawn H
Job Details: 10/28/2020
RANGE KENMORE 790.946499 Upon arrival found bake element shorted open and infinite switch for the left rear burner inop. Switch is missing adapter for knob. Switch works but needs adapter. Only way to get is with new switch. Unit needs bake element and switch. Picking up parts from DAP and returning later today. Installed all provided parts and ran to test. All ok. Please mail out invoice. ; pckd up 1 5303051519 (element-bake) and 1 5303935086 (switch-surface lg)
Near Dayton, OH 45404
Shawn H
Job Details: 10/28/2020
REFRIGERATOR FRIGIDAIRE FFSS2315TP4 Upon arrival customer stated that doors aren’t flush at top or front. Checked unit for level and door adjustment. Unit is level and door is adjusted as far as it can be and still won’t line up. Inspected unit further and found signs of bulging in the mullion. Called Electrolux and spoke with Russ. Mullion and liner are bulging causing issue with door. Not repairable. Electrolux is reviewing for replacement and I’ll contact customer in 5 business days. File# 84025852
Near Franklin, OH 45005
Sam
Job Details: 10/28/2020
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Inspected the unit and found the fan frozen over. Cleared off ice from the evaporator cover in evaporator area and discovered two large cracks in the inner liner. One of the cracks is roughly a quarter inch wide at one point and roughly 10 inches long. The crack run horizontally along the shelf bracket and back wall. Attempted to seal the gap but due to the location of the shelf the weight is preventing it from sealing. Information emailed to tech line including photo and file number.File #84026398Na.technicalhelp@electrolux.com
Near Eaton, OH 45320
Shaun S
Job Details: 10/28/2020
DISHWASHER GE GDP645SYNFS "Removed and replaced board on unit, went through test cycle unit checks ok"
Near Rossburg, OH 45362
Kevin
Job Details: 10/28/2020
WASHER SPEED QUEEN AWN63RSN115TW01 "Replaced upper control. Put unit into a normal warm wash, then proceeded to drain and pin out. Unit checks ok."
Near Union City, OH 45390
Kevin
Job Details: 10/28/2020
DRYER GE GTD33EASK0WW "Replaced parts, tested in timed dry heat mode. Unit checks ok."
Near Xenia, OH 45385
Kevin
Job Details: 10/28/2020
REFRIGERATOR GE GFE26GSKISS Adjusted the freezer drawer and closing better
Near Franklin, OH 45005
Sam
Job Details: 10/28/2020
REFRIGERATOR HAIER HB21FC45NS Inspected the unit and found the water filter stuck. Used pliers to remove filter. Customer did not have another one to replace it. Unit is roughly 5 years old and in the kitchen. All checks ok.
Near Dayton, OH 45417
Kevin
Job Details: 10/28/2020
REFRIGERATOR SAMSUNG RF28K9380SR/AA One of the captubes going into the cabinet was leaking and broke off unit is not repairable refrigerant had leaked out
Near Dayton, OH 45459
Kevin
Job Details: 10/28/2020
REFRIGERATOR KITCHEN AID KSCS25INSS01 Calling HBW-wiring in cabinet is shorted out to the fan motor and controls to work intermittently unit is non repairable unit is 14 yrs old& in the Kitchen-spoke to Marina
Near Middletown, OH 45044
Sam
Job Details: 10/28/2020
DRYER GE GTDP490ED5WS Installed parts and ran a test cycle. Unit is functioning properly. All checks OK
Near Dayton, OH 45440
Kevin
Job Details: 10/28/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 Found fill tube frozen cleared out and checks ok
Near Middletown, OH 45044
Sam
Job Details: 10/28/2020
DRYER SAMSUNG DVE52M8650V/A3 Inspected unit and found the belt off the pulley and a roller locked up. Made adjustments to the belt and pulley and replaced roller. All checks OK unit functioning properly.; used 1 DC97-16782A (ROLLER) from stock
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2020
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Upon inspection found ice bucket frozen up from bottom, appears drain possibly plugged. Had to steam and remove all parts again. Checked over everything. Applied more silicone to seems inside and outside this time. Checked and steamed out drain fill tube ok. Removed compartment cover checked and cleaned out any drain tubes, has latest design. Unit checks ok, told customer to monitor."
Near Kettering, OH 45432
Kevin
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS26C2EXB01 Unit has sealed system has a refrigerant leak cust going to look at getting a new unit please mail customer a receipt
Near Dayton, OH 45417
Kevin
Job Details: 10/28/2020
REFRIGERATOR FRIGIDAIRE FFTR1835VW0 The wiring is coming out of the cabinet to the snd the connector is broken out - customer will contact the store for an exchange
Near Dayton, OH 45416
Tim
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL ET8CHMXK05 "Unit still not going into defrost. Heater isn’t coming on. Unit is packed with frost. 15-20 years old in kitchen; rqstng P&A on 1 W10822278 (timer-def) and 1 WP2315531 (heater) and 1 WP4387503 (bimetl-def), states that autho needed"
Near Troy, OH 45373
Steve
Job Details: 10/28/2020
DISHWASHER FRIGIDAIRE FGID2474QF0A Removed and cleaned out pressure sensor which was plugged up causing an I20 error. Cleaned and ran through diagnostics. Unit started beeping I40. Pressure error ; ordrd 1 5304504077 (pressure sensor)
Near Dayton, OH 45459
Kevin
Job Details: 10/28/2020
REFRIGERATOR SAMSUNG RF266AEPN/XAA Unit need new gasket EVAP fan motor is frozen up and needs a leak kit for the defrost drain cust going to check on getting a new unit
Near Troy, OH 45373
Steve
Job Details: 10/28/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Unit not cooling due to bad evaporator fan motor. Replaced fan motor unit is operating properly;
Near Troy, OH 45373
Steve
Job Details: 10/28/2020
REFRIGERATOR MAYTAG MBF2258DEM00 Unit not cooling due to bad evap fan motor ; ordrng 1 W11024089 (motor-evap)
Near West Chester Township, OH 45069
Steve G
Job Details: 10/28/2020
MICROWAVE SAMSUNG ME21M706BAG/AA Unit is not heating. Model tag number is scratch ; rqstng P&A on 1 1111 (MAGTUBE) and 1 2222 (DIODE) and 1 3333 (CAPACITOR) and 1 4444 (MAGTUBE THEROMASTAT)
Near Xenia, OH 45385
Brad Anders
Job Details: 10/28/2020
DISHWASHER GE GDT695SSJSS "Found left side door spring not attached to the door properly, allowing door to fall down when opened. Put door spring back on door how it should be. Unit checks ok."
Near Trenton, OH 45067
Steve G
Job Details: 10/28/2020
DISHWASHER - BUI GENERAL ELECTRIC GSD3300K55WW Unit is not washing. Found the motor was locked up. ; ordrd 1 WD26X10051 (mechanism s/s asm)
Near Dayton, OH 45414
Shawn H
Job Details: 10/28/2020
FREEZER FRIGIDAIRE 253.447331 Upon arrival found unit with frost over evaporator cover again. Thawed and removed to inspect. Found defrost thermostat shorted open causing unit not to defrost. Heater is good and voltage to it is good. Unit needs defrost thermostat under warranty. ; ordrng 1 297216600 (thermostat(PW))
Near Dayton, OH 45414
Shawn H
Job Details: 10/28/2020
DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit never functioned correctly after previous parts were replaced. Ran diagnostics and found error E06. This is a door sensor error. This will keep the unit from finishing cycle. Customer also stated that unit still leaks. Ran unit to test for leaks. Found leak at top of door. Inspected and found door seal installed wrong. Reinstalled gasket correctly and ran to test. No more leaks from door seal but door sweep is leaking at the right side. Checked door latch and found harness corroded at latch assembly. Cleaned corrosion away and ran to test. Unit still not sensing door. Voltage from control is good but not at switch. Unit needs door sweep, door latch, and harness. ; rqstng P&A on 1 12014146 (HARNESS) and 1 630784 (DOOR LATCH ASSY ) and 1 744884 (DOOR SWEEP), states that autho needed"
Near Beavercreek, OH 45430
Brad Anders
Job Details: 10/28/2020
DRYER FRIGIDAIRE CLEQ2152ES1 Found metal object stuck between drum and frame causing thumping noise. Removed object. Unit checks ok.
Near Springfield, OH 45504
Brad Anders
Job Details: 10/28/2020
DISHWASHER BOSCH SHPM65Z52N/01 "Installed new water valve and harness, unit is working properly."
Near Dayton, OH 45426
Shawn H
Job Details: 10/28/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Opened boxes of door bin and found 1 of each cracked. Installed 2 good bins. Need to reorder 1 of each bin. ; ordrng 1 240356402(PW) (bin-door(PW)) and 1 242126602(PW) (2LITER BIN(PW))
Near Dayton, OH 45406
Shawn H
Job Details: 10/28/2020
REFRIGERATOR SAMSUNG RF263TEAESR/AA "21E freezer fan error, 33E ice pipe error codes present in diagnostics. Inspected freezer section for signs of ice build up. None found. Removed evaporator cover to inspect. Found evaporator fan iced up and not moving. Removed ice from fan and ran fan to test. Fan is getting voltage but won’t run. Unit needs freezer evaporator fan assembly. When inspecting unit found the left side door closer for the fresh food section popping. Inspected and found closer weak causing pop noise. Unit needs closer and evaporator fan assembly. ; rqstng P&A on 1 DA61-02383C (CLOSER SUPPORT ) and 1 DA97-12617A (EVAP COVER W/FAN) and 1 DA97-13070A (DOOR CLOSER)"
Near Springfield, OH 45503
Brad Anders
Job Details: 10/28/2020
DRYER ROPER RED4516FW0 "Found heating element open, installed new element. Unit checks ok; used 1 279838 (ELEMENT) from stock"
Near Englewood, OH 45322
Shaun S
Job Details: 10/28/2020
WASHER WHIRLPOOL GHW9400PW0 "Door lock has failed on unit, needs replaced; ordrng 1 WP81826334VP (DOOR LOCK)"
Near Centerville, OH 45459
Sam
Job Details: 10/28/2020
DISHWASHER FRIGIDAIRE FDB4315LFC0 Inspected the unit and could not get it to go into diagnostics. Tried multiple times. Several keys now not responding. Ordering control board and panel.; rqstng P&A on 1 154639208 (CONTROL PANEL) and 1 154757002 (CONTROL BOARD)
Near Carlisle, OH 45005
Sam
Job Details: 10/28/2020
WASHER LG WM2277HB Spoke with the customer and the issue has returned. Unit needs a new tub and washer dampers as the basket has appeared to warp and is slightly misshaped. Order parts.; rqstng P&A on 1 3045ER1006E (BASKET) and 1 3551ER0003R (FRONT TUB ASSEMBLY ) and 1 383EER3001E (WASHER DAMPERS ) and 1 4866ER0004A (COUNTER WEIGHT) and 1 4866ER0007A (COUNTER WEIGHT) and 1 4986ER0004B (WASHER GASKET) and 1 AJQ35154201 (OUTER REAR TUB ASSEMBLY)
Near Arcanum, OH 45304
Kevin
Job Details: 10/28/2020
REFRIGERATOR AMANA ABB1924BRW01 "Upon arrival found frig at 55F and freezer around zero. Noticed excess frost buildup on outside of evap cover. Pic attached. Fan was still running and damper door in frig was open but no air blowing out which means there is a circulation issue. Put unit into diagnostics, FF and FR thermistors read good. Damper control open and shuts ok. Defrost circuit you can hear working. Ordering new jazz control, told customer to take everything out of unit and let manually defrost 24hrs with doors open and then plug in unit and take temp checks. If not done prior then to definitely do this prior to coming back out on schedule.; rqstng P&A on 1 WPW10503278 (refer elect cont brd)"
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2020
REFRIGERATOR LG LFX28979ST/01 "Upon inspection customer claims lower icemaker not working. The bail arm is also broken. Will need new icemaker. Pics attached. Located in kitchen.; rqstng P&A on 1 AEQ72909602 (ICEMAKER)"
Near Versailles, OH 45380
Kevin
Job Details: 10/28/2020
RANGE FRIGIDAIRE GLES389FBD "Upon inspection customer states unit will not heat properly. Inspected 240V at terminal good. Checked ohm reading of broil, convection bake and bake element read 40, 22, 18 ohms. Wire condition looked ok. Checked temp probe read 1080 ohms. Thermal cutoff circuit breaker i believe was tripped. Pressed unit, getting continuity, wasnt earlier. Put unit into broil, unit heated, getting 240V. Put on convection bake, found getting 120V. Checks ok. Put in bake mode, getting 240V across bake element, unit preheated, checked temp on cookie sheet read about 100F more than should of at 350F setting.proceeded to let unit run, unit still ran hot. Called techline, suggest getting new control. Saved estimate, collected service call, will see about part availability and call customer."
Near Beavercreek, OH 45430
Brad Anders
Job Details: 10/28/2020
DISHWASHER LG LDF5545ST.ASTEEUS "Found noise filter open, not allowing voltage to flow through. Ordered noise filter.; ordrng 1 UNKNOWN(DN) (NOISE FILTER)"
Near Dayton, OH 45424
Kevin
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL ED5JHGXRQ00 "Kitchen-15 yrs- not defrosting properly bimetal is stuck open and cont brd not sending signal to go into def; ordrng 1 4388932 (control,defrost adap) and 1 W10225581 (defrost bimetal)"
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW8900BC0 "Found bearings dragging making loud noise and bringing up SD error code. Needs new outer tub with bearings, new washplate ,stator, rotor, and FPS sensor. Located in the laundry room, manufactured 4/2014. Extra labor on this repair.; rqstng P&A on 1 280146 (rotor) and 1 W10178988 (sensor) and 1 W10380698 (washplate) and 1 W10381077 (tub-outer) and 1 WPW10419333 (stator)"
Near Dayton, OH 45459
Kevin
Job Details: 10/28/2020
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA Unit is frosting up in ff food section and sencor is open cust paid in full; ordrng 1 DA32-10104N (temp sensor) and 1 DA97-13757A (FF FAN ASSY)
Near Mechanicsburg, OH 43044
Brad Anders
Job Details: 10/28/2020
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Found freezer door gasket not sealing properly, ordered new door gasket.Samsung ticket number-4155154925; ordrng 1 (FREEZER DOOR GASKET)"
Near Springfield, OH 45503
Brad Anders
Job Details: 10/28/2020
DISHWASHER SAMSUNG DW80R2031US/AA "Found leaking at drain pump connection to sump, found water valve leaking. Ordered sump assembly and water valve. Located in the kitchen, manufactured 2019.; rqstng P&A on 1 DD81-02265A (INLET VALVE) and 1 DD82-01376B (SUMP ASSEMBLY )"
Near Beavercreek, OH 45434
Tim
Job Details: 10/27/2020
WASHER LG WT7100CW Checked unit over found that the unit wasn’t spinning out and was banging. Found rear suspension rod making noise and not locked into position causing out of balance.
Near Dayton, OH 45410
Tim
Job Details: 10/27/2020
WASHER GE GTW220AC5WW Replaced lid lock due to being shorted. Instructed customer to switch water lines because they were backwards. Too rusted so I didn’t try. Also customer extensions for drain hose was leaking. Explained to customer.; used 1 WH01X27954 (LID LOCK) from stock
Near Dayton, OH 45429
Tim
Job Details: 10/27/2020
WASHER WHIRLPOOL WTW7500GC2 Checked unit over found clothes inside tub under inner basket. Also found clothes inside the drain pump removed drain pump cleared out clothes and removed in a basket cleared out clothes also. Tested checked OK
Near Bellbrook, OH 45305
Tim
Job Details: 10/27/2020
DRYER LG DLEX4370K Found blower wheel had come loose and wasn’t venting properly. Fixed blower wheel checks ok
Near Dayton, OH 45440
Tim
Job Details: 10/27/2020
REFRIGERATOR BO SAMSUNG RF28HFEDBBC/AA Customer stated unit was dripping water. Couldn’t find any leaks or issues with water. Adjusted freezer door and seal because they were getting frost build up on their food.
Near Dayton, OH 45458
Tim
Job Details: 10/27/2020
COOKTOP THERMADORE n/a Removed unit and replaced ignitor. Checks ok. Unit is 10 to 12 years old in the kitchen
Near Dayton, OH 45417
Tim
Job Details: 10/27/2020
OVEN FRIGIDAIRE FEF376ASE Check unit over found the door lock was not opening and closing correctly. Fixed switch on door lock. Checks OK unit is about 15 years old in the kitchen white. If you need continues to act up it will need a new main control.
Near Dayton, OH 45417
Tim
Job Details: 10/27/2020
COOKTOP FRIGIDAIRE GLEC36S8ABA Checked unit over found that the unit needed the left side bridge burner. No repair.
Near Middletown, OH 45044
Steve G
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Door not closing right. Found the top part of the strip was off. Reseated .. test ok.
Near Monroe, OH 45050
Steve G
Job Details: 10/27/2020
RANGE GE JGBS66EEK1ES "installed new bake ignitor, cycled"
Near West Chester Township, OH 45069
Steve G
Job Details: 10/27/2020
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A All operations check ok .
Near Mason, OH 45040
Steve G
Job Details: 10/27/2020
DRYER - ELECTRIC LG DLE7100W All operations check ok .
Near Mason, OH 45040
Steve G
Job Details: 10/27/2020
REFRIGERATOR/TOP GE GTE18ETHPRWW Noticed a slow drip coming from the blue water line where it attaches onto the water valve. Cut off the bad section and installed new barrel and plastic compression fitting. Turn on water to check for leaks. After checking for leaks tech did turn off the water to the unit .
Near Middletown, OH 45042
Steve G
Job Details: 10/27/2020
RESIDENTIAL REFR KITCHENAID KRSF505ESS01 Installed new icemaker not able to cycle due to customer had water shut off from a boil advisory
Near Middletown, OH 45042
Steve G
Job Details: 10/27/2020
WASHER KENMORE 110.2085299 Install new knob and timer cycled unit test
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/27/2020
FREEZER-VERTICAL FRIGIDAIRE LFFH20F3QM0 Upon arrival customer stated that that unit is constantly running. When I arrived unit was plugged in but not running. Control set at 5. Unit was in defrost. Food in freezer is solid. Customer stated that another service company replaced the thermostat after we did for same issue. Let unit run to check frost pattern. Unit has a good frost pattern developing on evaporator. Could not duplicate concern of constant running. Temp got down to 10 degrees while I was present.
Near Middletown, OH 45044
Steve G
Job Details: 10/27/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF Spoke to Jeannette at warranty company. Unit has ice build up on the inside of the back wall of the unit. Indications show that their was a shift in the Freon lines resting up against the wall. Unit is non repairable. Warranty company is reaching out to the customer.
Near Dayton, OH 45406
Shawn H
Job Details: 10/27/2020
MICROWAVE GE JVM3160DF4WW Installed new door and grille. All ok.
Near Englewood, OH 45322
Shaun S
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB "Removed and replaced damper on unit, ran and tested with customer present, unit checks ok"
Near Dayton, OH 45405
Shawn H
Job Details: 10/27/2020
RANGE GE JB650DF1BB Installed oven control and ran unit to test. All ok. Broil element is shutting down the way it should. Please mail out invoice.
Near Eaton, OH 45320
Shawn H
Job Details: 10/27/2020
REFRIGERATOR FRIGIDAIRE FFSS26152S5 Upon arrival found supply line leaking at water valve. Removed line and reinstalled correctly. No more leaks. Leveled doors and installed kick plate that delivery guys didn’t install. Customer did not have a receipt and was never given one from delivery driver. Unit was swapped out under warranty from Electrolux.
Near Dayton, OH 45417
Shawn H
Job Details: 10/27/2020
RANGE BOSCH HDI8054U/01 Installed all provided parts and ran burners to test. All have good flame height and adjustment now.
Near Englewood, OH 45322
Shaun S
Job Details: 10/27/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A "Removed and replaced motor on unit, ran and checked out, unit was functioning upon techs departure Replacement of motor was part warranty"
Near Dayton, OH 45414
Shaun S
Job Details: 10/27/2020
MICROWAVE SAMSUNG ME18H704SFW "Upon arrival tried to install bulb that customer had for tech, bulb will not fit in socket properly, upon looking at old bulb versus new bulb there is clearly a difference in the two, showed customer tech findings, also replacement bulb was a GE under counter LED bulb not for a microwave or appliance period, customer to take old bulb with him to Loews and see if it can be matched up, if not informed him he may have to contact Samsung directly"
Near Springboro, OH 45066
Sam
Job Details: 10/27/2020
WASHER SAMSUNG WA48J7770AP/A2 Installed parts. Door opening and closing properly. Run a test cycle in the unit is functioning properly. All checks OK
Near Lebanon, OH 45036
Sam
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Inspected unit and found temperatures in the refrigerator section ranging anywhere from 45° to 22°. The temperature range in the refrigerator should be between 30 and 40°. The customer had a large amount of items surrounding the vent that brings cool air into the unit, items she complained about freezer were all located around the vent. The items at 45 degrees were at the top right shelf which is another indicator or poor air circulation. I remove the items near the vent and made adjustments to how the customer was filling their unit with items and food. I provided information to customer about why the unit needs to have good air circulation. The unit is functioning as designed. I also advise the customer that if we receive another call where no defects are found that there will be a service charge to come out."
Near Dayton, OH 45424
Kevin
Job Details: 10/27/2020
REFRIGERATOR GE GTH18DBXCRWW Checked unit out temps and everything checked ok instructed cust about blocking air flow unit was packed pretty full but checks ok
Near Germantown, OH 45327
Sam
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspected unit and found condensation buildup around the filter housing. Remove the filter housing and applied food grade sealant trivet warm air from getting into the unit. Advise customer to monitor the unit and to contact us if the condensation returns.
Near Vandalia, OH 45377
Kevin
Job Details: 10/27/2020
REFRIGERATOR GE TPX24BRDAWW Damper is NLA Shari checked also
Near Vandalia, OH 45377
Kevin
Job Details: 10/27/2020
REFRIGERATOR FRIGIDAIRE FGHT1832PF3 Unit has ref leak would need new compressor & EVAP coil not economical to repair unit
Near Beavercreek, OH 45430
Kevin
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL ED5FVGXWS00 Relay on the compressor was open installed new relay and checks ok; used 1 8201786 (RELAY) from stock
Near Arcanum, OH 45304
Kevin
Job Details: 10/27/2020
WASHER GE GTW680BSJ4WS "Replaced valve assembly. Unit checks ok, no leaks."
Near North Hampton, OH 45349
Brad Anders
Job Details: 10/27/2020
WASHER LG WM3670HRA "Installed new display board, unit is working properly."
Near Greenville, OH 45331
Kevin
Job Details: 10/27/2020
DISHWASHER FRIGIDAIRE FFBD2411NW6B "Upon arrival had customer start unit, ... unit filled and started washing, let run for about 5 mins. Canceled and started again, no issue. ''
Near Versailles, OH 45380
Kevin
Job Details: 10/27/2020
WASHER GE HTW240ASK5WS "Customer claims unit didnt rinse out. Went over washer features in unit owners manual. Checked by running normal wash cycle, medium load, warm water. Explained how unit does a spray rinse then drains and spins out. She would have to select a deep rinse otherwise. Unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 10/27/2020
DRYER GE GTD45EASJ1WS "Installed new timer and knob, unit is working properly."
Near Dayton, OH 45424
Brad Anders
Job Details: 10/27/2020
REFRIGERATOR SAMSUNG RF267AEBP/XAA "Found mullion strip not closing properly, picked up part at DAP, installed mullion strip. Unit checks ok."
Near Mason, OH 45040
Kevin
Job Details: 10/27/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Install compressor kit, told cust to give it 24-48 hrs to cool properly
Near Casstown, OH 45312
Brad Anders
Job Details: 10/27/2020
DRYER SAMSUNG DVE45T6000W/A3 "Explained to customer how sensor dry worked and other features on the dryer, was able to help them reverse the door. Unit checks ok."
Near West Chester Township, OH 45069
Steve G
Job Details: 10/27/2020
REFRIGERATOR KITCHEN AID KRSC503ESS00 Ice maker will not go back to the home position. ; ordrng 1 W10873791 (icemaker)
Near Union, OH 45322
Shaun S
Job Details: 10/27/2020
FREEZER SAMSUNG RF260BEAESG/AA "Upon arrival dound that unit also needs the metal strip that hold evap cover in place that runs down middle of cover, part shows to be NLA but was told by Lowe's that this part should be available in 5 days, to wait the 5 days then see if part can be ordered if not then call Lowe's back and we will proceed from there ; ordrng 1 DA61-08275A (BRACKET)"
Near Dayton, OH 45414
Shaun S
Job Details: 10/27/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Upon arrival found that motor on disp keeps running causing the flap door to continually open and close and not stop, tech was able to seal flap and unplug dispenser until part can be obtained to repair unit; ordrng 1 DA97-13829C"
Near Vandalia, OH 45377
Shaun S
Job Details: 10/27/2020
DISHWASHER BOSCH SHEM63W56N "Upon arrival found that as you fill up dispenser with rinse aid it runs right back out and down the inner door, soap disp will need replaced ; ordrng 1 12008380 (DISP ASSM)"
Near Springboro, OH 45066
Kevin
Job Details: 10/27/2020
FREEZER FRIGIDAIRE FFFU20F2VW0 Door switch isn’t activated properly; rqstng P&A on 1 5304519044 (SWITCH) and 1 5304523792(NOTAVAILABLE) (SWITCH)
Near Lebanon, OH 45036
Sam
Job Details: 10/27/2020
OVEN WHIRLPOOL WFG714HLAS Installed igniters. Igniters still not lighting. Checked for proper voltage now and igniters are not getting the correct voltage. Ordering parts.; rqstng P&A on 1 W10331686 (SPARK MODULE) and 1 W10417051 (CONTROL)
Near Springboro, OH 45066
Sam
Job Details: 10/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Inspected unit and found the damage to the upper rack and lower rack wheel kits. Ordering parts.; ordrng 1 W10195416 (WHEEL KIT) and 2 W10712395 (RACK ADJUSTER )s
Near Lebanon, OH 45036
Sam
Job Details: 10/27/2020
DISHWASHER LG LDP6797BD Inspected unit and found the latch assembly not closing properly with the door shut. Manually closed the latch assembly in the unit turned on and ran without any issues. Ordering part. There is a new floor in the kitchen which puts about a half inch lip in front of the dishwasher. I advised the customer they would have to remove the screws securing the unit in place and pull it out about a door over the new floor in order for the tech to install the part.; rqstng P&A on 1 AGM76209501 (DOOR LATCH ASSEMBLY )
Near Lebanon, OH 45036
Sam
Job Details: 10/27/2020
REFRIGERATOR GE GSE25GGHBCBB Inspect the unit and found the evaporator with a partial frost pattern. Ordering compressor.; ordrng 1 WR87X10224 (COMPRESSOR)
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/27/2020
REFRIGERATOR FRIGIDAIRE LFHT1817LW3 "Found evaporator getting 10 percent frost pattern, needs an evaporator and dye filter. Ordered evaporator and dye filter. Located in the kitchen, manufactured 4/2011. Transfer repair to Kevin Montgomery if approved per Chris.; rqstng P&A on 1 5303918492 (evaporator kit) and 1 UNKNOWN (DYE FILTER)"
Near Dayton, OH 45434
Brad Anders
Job Details: 10/27/2020
HOME LAUNDRY - E LG WM3500CW/01 "Customer claims unit is taking excessive amounts of time to cycle properly. Also claims clothes are not getting clean enough. Found unit working properly, all operations test ok. Unit fills, agitates, drains, and spins like it should. Wash times are normal.Found water valve not opening properly, ordered water valve.; (HOT WATER VALVE)"
Near Dayton, OH 45439
Tim
Job Details: 10/26/2020
RANGE AMANA AER5630BAS0 Replaced burner switch and control because the unit was intermittently shut down and not come back on. Cooktop continuously worked but the oven would not work at all. Checks OK
Near Germantown, OH 45327
Tim
Job Details: 10/26/2020
DISHWASHER MIDEA MDT24H3AST Fixed handle. Checks ok.
Near Dayton, OH 45459
Tim
Job Details: 10/26/2020
REFRIGERATOR LG LFX25960ST Replaced door seals and cleared ice build up. If unit has more issues then it’ll need a new dispenser door. Complete door.
Near Dayton, OH 45429
Tim
Job Details: 10/26/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Cleared out drain pump. Checks ok
Near Dayton, OH 45417
Tim
Job Details: 10/26/2020
LAUNDRY CENTER FRIGIDAIRE FFLE3900UW1 Checked unit over found that the unit was filling with water with no issues.
Near Dayton, OH 45406
Tim
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW0 Replaced parts listed checks ok