Near Dayton, OH 45424
Steve
Job Details: 02/24/2020
RANGE LG LRE3023SW/00 Oven not heating due to melted oven relay board and wire harness burnt in half. Customer declined repair. Not cost effective.
Near Dayton, OH 45424
Steve
Job Details: 02/24/2020
WASHER FRIGIDAIRE LTF2140FS2 Control panel randomly turning on. Trying to start unit with door open causing door lock error. Installed new control panel. Unit operating ok
Near West Liberty, OH 43357
Steve
Job Details: 02/24/2020
WASHER MAYTAG MVWB865GW0 F6E3 error. Replaced console assembly. Unit operating properly.
Near Lebanon, OH 45036
Steve G
Job Details: 02/24/2020
COOKTOP KITCHENAID KESC300BBL11 Customer states that she saw sparks. Tech removed the back panel and customer is not getting any power. On one leg getting 95 volts and the other leg she not getting anything. Between the two legs 0 power. Customer did ask to leave unit out. Tech removed his sliders. Customer still may have an issue but she has to get proper power first.
Near Washington Township, OH 45458
Steve G
Job Details: 02/24/2020
RANGE BOSCH HMC80251UC/01 Installed new control panel. Test ok
Near Eaton, OH 45320
Shawn H
Job Details: 02/24/2020
DISHWASHER FRIGIDAIRE FGID2476SF0A "Upon arrival unit was showing i10 error. Water tap closed error. Ran unit in diagnostics and found i11, and iF0 error. iF0 is a water level error. Ran unit in line test and it went through with no issues. Filled, washed, and drained fine. Ran normal cycle to test. This is the most used cycle and is when noise and error occur. In normal cycle unit barely filled with water. Checked and found good pressure to water valve and nothing blocking screen. Nothing blocking pressure switch either. Removed and replaced valve. Ran unit to test and it fills to a normal level now. Could not duplicate noise. Suspect water valve was sticking and vibrating."
Near Franklin, OH 45005
Steve G
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA installed new icemaker upgrade kit and ice container cycle test OK
Near Englewood, OH 45322
Shaun S
Job Details: 02/24/2020
WASHER ELECTROLUX EIFLS60LT0 "upon arrival found that unit has a defective valve on unit, unit is leaking water from the supply valve which is not repairable by tech, notified homeowner of findings, contacted HBW spoke to Janice informed the customer will need a plumber to resolve issue"
Near Trotwood, OH 45426
Shawn H
Job Details: 02/24/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Upon arrival found unit leaking from ice maker fill line. Found fitting at fill tube loose. Tightened fitting and cycled ice maker to test. No more leaks.
Near Franklin, OH 45005
Steve G
Job Details: 02/24/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Customer states that the unit is not making ice. Cycled unit. Installed new ice maker and cycled . Test ok. ; pckd up 1 243297609 (ICE MAKER)
Near Dayton, OH 45406
Shaun S
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RS2630WW/XAA "upon arrival found that unit had a clogged froze up drain on freezer side, repaired unit
Near Franklin, OH 45005
Steve G
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 Installed new icemaker Kit container and then board cycled unit test OK
Near Dayton, OH 45403
Shawn H
Job Details: 02/24/2020
RANGE SAMSUNG NE58K9850WS/AA Installed all provided parts and ran to test. Unit heats and cycles as it should. All ok
Near Dayton, OH 45406
Shaun S
Job Details: 02/24/2020
RANGE WHIRLPOOL WFC310S0AT0 "removed and replaced switch on unit, ran and checked out,unit cheks ok"
Near Dayton, OH 45426
Shaun S
Job Details: 02/24/2020
DISHWASHER KENMORE 66513123K701 "removed and replaced board, unit checks ok"
Near Woodbourne-Hyde Park, OH 45459
Kevin
Job Details: 02/24/2020
RESIDENTIAL REFR WHIRLPOOL WRS576FIDW01 Installed new filter housing
Near Springfield, OH 45505
Brad Anders
Job Details: 02/24/2020
FREEZER FRIGIDAIRE FFTR2021TW Found unit not cooling properly due to the ambient temperature in the customers home was 39 degrees.
Near Springboro, OH 45066
Kevin
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RSG257AARS/XAA 03 Installed new dye dryer and recharged unit called HBW-Deann-sealed system leak non repairable in the cabinet repair is authorized-187844561245; used 1 DA81-06006A (DRIER FILTER) from stock
Near Dayton, OH 45414
Tim
Job Details: 02/24/2020
WASHER SAMSUNG WF448AAW/XAA "Unit needs new control due to shutting down mid cycle and still having drain issues. Unit is 8-10 years old in laundry room.; rqstng P&A on 1 DC31-00054A (drain pump) and 1 DC92-00687A (CONTROL), states that autho needed"
Near New Carlisle, OH 45344
Steve
Job Details: 02/24/2020
DRYER WHIRLPOOL WED7500GC0 Installed door latch Door staying closed while running now ; ordrng 1 279570
Near Miamisburg, OH 45342
Kevin
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RH25H5611SR/AA Installed parts and unit checks ok
Near Tipp City, OH 45371
Kevin
Job Details: 02/24/2020
REFRIGERATOR FRIGIDAIRE PLFU1778ES0 Checked temps and checked frost pattern on the coil and checks ok
Near Springfield, OH 45506
Brad Anders
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Installed new control board, unit checks ok."
Near Liberty Township, OH 45044
Steve G
Job Details: 02/24/2020
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01 Customers led lights out. ; saved tckt
Near Springboro, OH 45066
Steve G
Job Details: 02/24/2020
ELECTRIC RANGE SAMSUNG NE59J7630SG/AA 01 Customer states that the unit fan is out. ; rqstng P&A on 1 1111 (CONV. FAN MOTOR) and 1 2222 (FAN BLADE) and 1 3333 (FAN NUT)
Near West Alexandria, OH 45381
Shawn H
Job Details: 02/24/2020
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon arrival customer stated unit finished a few cycles fine after previous repair but since won’t get past rinse. Customer also stated that wash and spin light flash when unit stops. This is a fatal unbalance error. Checked unbalance switch and it passes. Harness from switch to machine control is good. No loose connections at board. Balance ring is good, has new springs in the proper positions, friction ring is good. Unit has slight lean to right side. Unbalance switch is on the right side of unit. Repositioned machine and leveled unit. Ran large load size to test. Unit did not advance to rinse and showed unbalance error. It would not get to full spin and wasn’t contacting switch when error occurred. Unit needs machine control. ; ordrng 1 203657P (MACHINE CONTROL)"
Near Dayton, OH 45414
Shawn H
Job Details: 02/24/2020
REFRIG/SIDE-BY-S FRIGIDAIRE FGHC2331PFCA "Upon arrival found unit plugged in but no compressor or condenser fan operation. Evaporator fan was running. Checked for voltage to compressor and didn’t have proper voltage. Put unit into forced mode and compressor and condenser fan come on and run. Unplugged unit and reset. Plugged unit in and compressor, condenser fan, and evaporator fan came on. Let unit run to check frost pattern. Unit is also has dim segments on U/I. Unit is developing a good frost pattern. Unit needs main control and U/I. ; ordrng 1 242058232 (user interface) and 1 5304498781 (board-main power)"
Near Dayton, OH 45415
Shaun S
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7 upon arrival found that unit is in need of a new drain hose ; ordrng 1 drainhose
Near Arcanum, OH 45304
Kevin
Job Details: 02/24/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 "Unit is a Basic top mount. Unit is 4F in freezer and 62 in frig. Fan not running, getting 120v at plug.; ordrng 1 242077705 (EVAP FAN)"
Near Arcanum, OH 45304
Kevin
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RF28R7351SR/AA "Upon arrival unit is not dispensing ice. Unit is getting voltage to auger and is trying but ice bucket is probably full and is frozen in place. Tried over an hour between steamer and hair dryer could not get bucket out for inspection. This is a 2019 model and is not on the bulletin, so until I can at least inspect fill tube i’ll have to call samsung and see what else they want me to do as this unit should have all new parts. Customer will unplug and let thaw at their convenience and call back in to get on schedule.; saved tckt"
Near Dayton, OH 45405
Kevin
Job Details: 02/24/2020
REFRIGERATOR GENERAL ELECTRIC GSS23HGHBCWW Installed new auger the ice maker shut off switch is broke off on the ice maker; ordrng 1 WR30X30097PW (ICE MAKER )
Near Tipp City, OH 45371
Kevin
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RF263BEAESG/AA Error code ff fan assy cust paid in full; ordrng 1 DA97-12609C (FF FAN ASSY)
Near Fairborn, OH 45324
Kevin
Job Details: 02/24/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit needs repaired per icemaker bulletin; ordrng 1 DA82-02675A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER)
Near Springfield, OH 45503
Brad Anders
Job Details: 02/24/2020
DRYER SAMSUNG DV50K8600EV/A3 "Found crack in the drum, needs new drum. Ordered drum.; rqstng P&A on 1 UNKNOWN (DRUM)"
Near Springfield, OH 45503
Brad Anders
Job Details: 02/24/2020
REFRIGERATOR FRIGIDAIRE FRT18IL6DQ0 "Found power cord not making good contact, ordered new harness.; ordrng 1 240581701 (harness-wiring)"
Near Springfield, OH 45502
Brad Anders
Job Details: 02/24/2020
REFRIG/SIDE-BY-S LG LFX28968ST/01 "Found unit leaking water into freezer, icemaker not cycling properly. Cleaned drain out, ordered icemaker assembly.; ordrng 1 EBS61443382 (ICE MAKER ASSEMBLY )"
Near Dayton, OH 45431
Tim
Job Details: 02/21/2020
RANGE FRIGIDAIRE FGEH3047VFA Replaced door seal.
Near Beavercreek, OH 45431
Tim
Job Details: 02/21/2020
FREEZER FRIGIDAIRE FFFU13F2VW Adjusted freezer door gasket. Checks ok
Near Beavercreek, OH 45431
Tim
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replaced ice bucket due to broken auger. Checks ok
Near Dayton, OH 45431
Tim
Job Details: 02/21/2020
OVEN WHIRLPOOL RF369LXPB2 Replaced control. Checks ok
Near Beavercreek, OH 45430
Tim
Job Details: 02/21/2020
DRYER WHIRLPOOL WED9500TW2 Replaced idler. Checks ok; used 1 279640 (PULLEY) from stock
Near Kettering, OH 45429
Tim
Job Details: 02/21/2020
DISHWASHER GE GDP665SYNFS Replaced latch. Checks ok
Near Dayton, OH 45459
Tim
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Cleared out frozen drain unit checks OK
Near Dayton, OH 45414
Tim
Job Details: 02/21/2020
MICROWAVE BOSCH HMC80151UC/01 Replaced display. Checks ok.
Near Sugarcreek Township, OH 45305
Tim
Job Details: 02/21/2020
REFRIGERATOR FRIGIDAIRE FFHT1832TS0 Replaced parts listed. Checks ok
Near Troy, OH 45373
Steve
Job Details: 02/21/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF2 Water not dispensing. Found kinked water line at lower door hinge. Removed kink in hose unit operating properly.
Near Ludlow Falls, OH 45339
Steve
Job Details: 02/21/2020
REFRIGERATOR FRIGIDAIRE FPHF2399PF6 Icemaker not working. Removed control board underneath unit. Test freezer door switch. Switch checks ok. Tested from j3 black wire connector on main board through door switch to icemaker and found no continuity. Wiring in cabinet cannot be repaired. Called warranty company. Shannon put in to options
Near Tipp City, OH 45371
Steve
Job Details: 02/21/2020
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "Microwave is popping 20 amp fuse. Replaced monitor switch and fuse with new latch hook; used 1 5304509451 (FUSE), 1 5304509457 (LATCH HOOK), and 1 5304509459 (MICRO SWITCH) from stock"
Near Lakeview, OH 43331
Steve
Job Details: 02/21/2020
DRYER SAMSUNG DV42H5200EF/A3 Unit not heating due to bad heating element. Replaced heater. Heating ok.; used 1 DC97-14486A (ELEMENT) from stock
Near Belle Center, OH 43310
Steve
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Repaired defrost heater harness due to a broken neutral wire at harness connector preventing unit from going into defrost
Near Miamisburg, OH 45342
Steve G
Job Details: 02/21/2020
DRYER SAMSUNG DV52J8700EP/A2 Installed new motor removed affected motor tech has part will turn into office
Near Troy, OH 45373
Steve
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RS265TDRS/XAA Installed new evaporator cover. All fans operating properly.
Near Troy, OH 45373
Steve
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed new icebucket. Operating ok
Near Springboro, OH 45066
Steve G
Job Details: 02/21/2020
DISHWASHER KITCHEN AID KDTM354DSS4 Customer states that the is leaking. Found leaking coming from the float switch. Remove the float switch and clean up and sealed. Cycled.
Near Washington Township, OH 45458
Steve G
Job Details: 02/21/2020
MICROWAVE GE PEB7226SF2SS When the unit starts up it starts to spark. Found sparks coming from the magtube and damage the cabinet. Unit is non repairable due to the cabinet having damage done to it. Unit 3 years old. In kitchen.Spoke to Louie any warranty company and explain the situation. Said bill out for trip ;autho 319141262445
Near Carlisle, OH 45005
Steve G
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Unit is not making ice. Installed new icemaker cycle test OK WPW10873791
Near Springboro, OH 45066
Steve G
Job Details: 02/21/2020
DISHWASHER FRIGIDAIRE FGID2466QF7A Install new main board display assembly boards with harness a new console cycled unit test OK
Near Dayton, OH 45431
Shawn H
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF20HFENBBC/AA "Upon arrival found unit with water in crisper drawer and under drawer. Removed evap cover and found drain clogged. Cleared drain, installed heater wire, sealed small crack, and reassembled. No more leaks. Customer had a complaint of a periodic grinding noise. Could not duplicate noise but suspect water valve making noise when ice maker cycles for water. Customer does not have water hooked to unit. Turned ice maker off and advised customer to monitor for noise. Ok per Dan at Aaron’s."
Near Dayton, OH 45426
Shaun S
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW4800X24 "upon arrival found that unit is in need of new control board, customer to explore options before repairing unit, will call back if needed"
Near Englewood, OH 45322
Shaun S
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW5640XW0 "found that gearcase was blown on unit, needs replaced, gave customer est for repair, declines at this time"
Near Greenville, OH 45331
Kevin
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced fan, unit is running. Put unit into diagnostics and made checks again. Having customer continue to monitor temps and any dispensing issues. As for now unit checks ok."
Near Dayton, OH 45415
Shaun S
Job Details: 02/21/2020
MICROWAVE MAYTAG MMV5208WW-1 "removed and replaced parts on unit, checks ok"
Near Greenville, OH 45331
Kevin
Job Details: 02/21/2020
DRYER - ELECTRIC WHIRLPOOL WED7000DW1 "Unit needed new idler and rear support rollers. Changed out parts, showed customer. Unit checks ok.; used 1 349241T (ROLLER KIT), and 1 691366 (PULLEY) from stock"
Near Hollansburg, OH 45332
Kevin
Job Details: 02/21/2020
DRYER SAMSUNG DV45H6300EG/A3 "Upon arrival unit will not start or run. Will power on but will not start, found belt loose because idler pulley wheel had come off. Replaced with new idler. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Dayton, OH 45449
Kevin
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF266ABPN/XAA Leaking in fresh food section and freezer not cooling checked error codes icemaker is broken and drain will need cleaned out wiring is shorting. Cust to get a new unit
Near Brookville, OH 45309
Kevin
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA "Unit needs repaired per icemaker bulletin called warrantech- for autho-Gloria-okd; used 1 DA82-02367A (Y CLIP), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217B (ICE MAKER) from stock"
Near Englewood, OH 45322
Kevin
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Install freezer door and did icemaker Bulletin and took pictures as I went and checked OK
Near Fairborn, OH 45324
Kevin
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF28HFTDTSR/AA Installed new fresh food Fan assy & main control board and checks OK
Near Dayton, OH 45431
Kevin
Job Details: 02/21/2020
REFRIGERATOR GENERAL ELECTRIC PSC23MGTAWW Wiring shorted out in the cabinet going to compressor intermittently running- AHS-Suret-106SSHL putting unit into options
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/21/2020
DRYER - ELECTRIC MAYTAG MEDC300XW0 Unit is working properly.
Near Xenia, OH 45385
Brad Anders
Job Details: 02/21/2020
DRYER SAMSUNG DV56H9100EG "Found heating element open, installed new element, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/21/2020
WASHER SAMSUNG WA400PJHDWR/AA "Installed new thermistor, unit checks ok."
Near Cedarville, OH 45314
Brad Anders
Job Details: 02/21/2020
DISHWASHER BOSCH SHPM65Z55N/01 "Called Techline, talked to Chris, was given a test to run for the door opening procedure, tested unit, the door opened properly. Unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/21/2020
DRYER MAYTAG MEDC215EW1 "Found thermal cut off and thermal fuse open, installed new fuses, unit checks ok. Called Rent a center, talked to Rhonda, repair is authorized.; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"
Near Dayton, OH 45429
Tim
Job Details: 02/21/2020
MICROWAVE OVEN GE JES1451DS1BB Unit needs transformer and magnetron due to no heat. Unit needs new control due to shutting down mid cycle. Unit is 8 years old and black. It’s a counter top microwave. Which is less then 199 brand new. Not worth repairing.; rqstng P&A on 1 WB20X10066(NLA) (TRANSFORMER) and 1 WB26X32629 (MAGNETRON) and 1 WB27X11179 (microwave control bo) and 1 WB27X11180 (control panel asm bb)
Near Springfield, OH 45502
Brad Anders
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Installed new icemaker kit, ice box, and ff evaporator cover. Unit is working properly."
Near Franklin, OH 45005
Steve G
Job Details: 02/21/2020
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2655PF5A Customer display is out. 242058233; rqstng P&A on 1 242058233 (user interface)
Near West Liberty, OH 43357
Steve
Job Details: 02/21/2020
WASHER MAYTAG MVWB865GW0 Main board is powering on. Need console due to f6e2; ordrd 1 W11135391 (console)
Near Dayton, OH 45429
Tim
Job Details: 02/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed adjusted and found that it was missing a wheel needs to reorder new adjusters. Part was defective. ; ordrng 1 W10712395 (adjuster)
Near Trenton, OH 45067
Steve G
Job Details: 02/21/2020
REFRIGERATOR BO LG LMXS30776S/02 Customer states that the unit is not making ice. When customer pulls out the deli drawer the he hears metal on metal. ; rqstng P&A on 1 1111 (DELI DRAWER LEFT SIDE RAIL ) and 1 WAY-60783840 (;ICE MAKER AND AUGER ASY)
Near Liberty Township, OH 45044
Steve G
Job Details: 02/21/2020
WASHER MAYTAG MVWB855DC3 Customer is getting a loud rubbing noise. Found that the noise is coming from the gear case. Spoke to John at warranty company. He advise to get a list of parts. ; rqstng P&A on 1 W10297450 (cover) and 1 W10325894 (heater) and 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10752187 (screw) and 1 W10811956 (GEARCASE) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 2 W85533928 (SCREW)s
Near Lebanon, OH 45036
Steve G
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW7000DW0 Customer states the the washer is not working again or responding to controls ; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10860738 (console)
Near West Alexandria, OH 45381
Shawn H
Job Details: 02/21/2020
REFRIGERATOR SAMSUNG RF26VABWP/XAA "Upon arrival customer stated he thawed out unit but had pics of ice build up. Cleared out defrost drain, patched crack behind evaporator, insulated around suction lines and molex connector. Water tank is frozen solid. Checked heater and found it out of spec. Has voltage but not heating. Unit needs water tank heater.; ordrng 1 DA47-00295A (WATER TANK HEATER)"
Near Brookville, OH 45309
Shawn H
Job Details: 02/21/2020
RANGE KITCHEN AID KECD807XSS01 Upon arrival customer stated that left front burner worked fine for a few days after replacing the top then went out. Inspected and found voltage to switch but no output. Unit needs infinite switch under part warranty. Labor is under safe ware warranty of 90 days per sheet. ; ordrng 1 WPW10234425 (switch-inf(PW))
Near Dayton, OH 45426
Shaun S
Job Details: 02/21/2020
DISHWASHER KENMORE 66513123K701 upon arrival found that unit needs a new main board
Near Greenville, OH 45331
Kevin
Job Details: 02/21/2020
DISHWASHER SAMSUNG DW80K7050UG/AA "After having talked to customer, unit had leaked one time and had to turn the breaker off for 24hrs. Water had dried up so they had used the unit a few times without issue then had it happen again. Asked if anything different has been loaded in unit, a blue wine bottle is set in place possibly during those two times. Inspected fill and drain hose. Used zip tie to bring up better loop system from coming off garbage disposal. Put unit in a quick 60 wash, noticed before even starting unit had some soap suds in base. Explained about soap and dish loading and cleaning etc. not sure if there was a suds issue. Upon starting unit filled and washed a few minutes, open door to inspect water ok. Had it drain again without issue. Started cycle again, let unit wash for entire cycle. Suspect overflow from casebreak.. see sticky note for ticket number.; ordrng 1 DD82-01111B (CASE BREAK)"
Near Greenville, OH 45331
Kevin
Job Details: 02/21/2020
WASHER MAYTAG MHW5100DW0 "Customer claims dispenser not dispensing softener. Removed dispenser tray and cleaned under hot water in sink, made sure dispenser was siphoning properly under faucet. Put unit into diagnostics found F3E1 error which is water level sensor error. Cleared out code. Ran through all tests... the unit will run through each water valve etc. unit had fabric softener in dispenser to test. Unit still did not dispense softener suspect bad valve or dispenser assembly.; rqstng P&A on 1 W10509710 (valve) and 1 W10575334 (disp.drawer assy)"
Near Woodbourne-Hyde Park, OH 45459
Kevin
Job Details: 02/21/2020
RESIDENTIAL REFR WHIRLPOOL WRS576FIDW01 Unit needs new filter housing WPW10394053 putting part in will call first thing in morning & returning tomorrow morning; saved tckt
Near South Vienna, OH 45369
Brad Anders
Job Details: 02/21/2020
HOME COOKING - E LG LWD3063ST "Found oven display out, ordered thermal fuse, ordered main control. Need oven cart.; ordrng 1 UNKNOWN (THERMAL FUSE) and 1 UNKNOWN (MAIN CONTROL)"
Near Xenia, OH 45385
Brad Anders
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW7500GC2 "User interface not responding properly, ordered new user interface on part warranty.; ordrng 1 W11130341 (console (PW))"
Near Dayton, OH 45410
Tim
Job Details: 02/20/2020
DRYER SAMSUNG DV42H5200EW/A3 Checked unit over found that the heater was shorted replaced heater. Checks ok. ; used 1 DC97-14486A (ELEMENT) from stock
Near Dayton, OH 45434
Tim
Job Details: 02/20/2020
DISHWASHER BOSCH SHXM78Z55N/01 Replaced control panel. Checks ok
Near Dayton, OH 45459
Tim
Job Details: 02/20/2020
MICROWAVE AMANA AMV2307PFS2 Checked unit over found that the unit was venting properly through the top but was missing the dampener/ transition piece. Lowered microwave and adjusted so that it would vent better. Not covered by homebuyers warranty. Instructed customer they wouldn’t cover that piece.
Near Dayton, OH 45429
Tim
Job Details: 02/20/2020
WASHER MAYTAG LAT9804AAE Unit leaking from the drain. Over filling out on to the floor.
Near Dayton, OH 45459
Tim
Job Details: 02/20/2020
REFRIGERATOR GE GSHS5KCXGCSS Replaced icemaker checks ok.; used 1 WR30X10093 (ICE MAKER) from stock
Near Dayton, OH 45449
Tim
Job Details: 02/20/2020
WASHER KENMORE 110.2925228 Checked unit over found transmission was stripped out and gears were slipping inside the transmission. No repair due to cost.
Near Dayton, OH 45406
Tim
Job Details: 02/20/2020
DRYER SAMSUNG DV400EWHDWR/AA Replaced heater. Checks ok
Near Dayton, OH 45440
Tim
Job Details: 02/20/2020
DRYER MAYTAG MEDE500VW0 Replaced shorted heater. Checks ok; used 1 8544771 (ELEMENT) from stock
Near Dayton, OH 45419
Tim
Job Details: 02/20/2020
WASHER KENMORE 110.2002201 Replaced speed sensor. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Near Dayton, OH 45434
Tim
Job Details: 02/20/2020
RANGE GE PHB920SJ7SS Checked unit over found that customer was getting a vibration in convection cook. Found loose fan blade. Tightened down fan blade. Checks ok