Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1835 customer reviews

Tim  R.

Tim R.

RANGE HOOD KITCHEN AID SYNTHESIS 36 SI The control that American home shield sent us is not even remotely close to what we need. I did attach a picture of both. The control they sent us was a pushbutton control with five buttons on it. The one we need is a slide control with only four buttons on it. No repair possible part lIs NLA; rqstng P&A on 1 ###### (CONTROL )

Near Bridlewood Trail, Dayton, OH 45458
Tim  R.

Tim R.

MICROWAVE FRIGIDAIRE FFMV1846VSA Replaced door switches. Checks ok.; ordrng 1 5304520020(TS) (SWITCH) and 1 5304520021(TS) (SWITCH)

Near Knollcrest Ct, Dayton, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF265BEAESR/AA/02 Adjusted ice maker and cleared ice out from the ice maker was jammed up and checks ok

Near Laurel Ridge Dr, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR GE GSH25JSTA SS Fill tube was frozen up cleared out adjusted door gasket cleared out ice chute and checks ok

Near Double Eagle Dr, Beavercreek, OH 45431
Steve M.

Steve M.

UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Freezer not cooling properly due to ice buildup in the evaporator fan. Need to order service bulletin kit; ordrng 1 5303918878 (Fan seal kit)

Near Sycamore Woods Dr, Tipp City, OH 45371
Shawn H.

Shawn H.

WASHER KENMORE 110.915501 Upon arrival customer stated that unit isnt washing well. Ran unit in short cycle to check agitation. Unit is agitating well. It is filling to proper level. Timer is advancing as it should. When unit is in spin cycle youre able to stop the tub by hand. The clutch is slipping and not spinning out all the water. Unit needs clutch and brake assembly. ; rqstng P&A on 1 W10820043 (Basket drive) and 1 285785 (Clutch)

Near St Johns Ave, Dayton, OH 45406
Steve G.

Steve G.

WASHER MAYTAG MVWC565FW1 Unit loud in wash and spin. Found that the gearcase leak oil all over ; rqstng P&A on 1 W11035751 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch) and 1 W10006384 (Belt) and 1 W10427633 (Sheild)

Near Hetzler Rd, Middletown, OH 45042
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80M2020US Unit pump just runs. And door cables are broken ; ordrng 2 1111 (Door spring for hinge)s and 2 2222 (Door hinge cables)s and 1 3333 (Case brake on the side)

Near Kensington Ln, Mason, OH 45040
Brad A.

Brad A.

WASHER GE GTW750CSL1WS "Installed new control and washplate, unit checks ok."

Near Shannon Ln, Xenia, OH 45385
Shawn H.

Shawn H.

DISHWASHER LG LDF7551ST Customer stated that unit didnt drain after second use. Checked unit and found it full of water. Forced unit into drain cycle and it wouldnt drain. Pump is getting voltage but not moving water. Cleared sump of water and inspected for blockages. No blockages in sump or pump housing. Removed drain hose and have good flow through hose when forcing air. Ran unit in rinse cycle to test. In middle of filling unit the house lost power. Waited several minutes for power to come back on but it did not. Cleared sump of water and advised customer to call in when power is restored to continue diagnosis. ; O-emld tckt

Near Stillcrest Way, Dayton, OH 45414
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RS27T5200SR/AA Customer called in to cancel. ; saved tckt

Near Holt St, Dayton, OH 45402
Brad A.

Brad A.

DISHWASHER MAYTAG MDB6759AWS2 "Found door latch not closing properly, adjusted door latch. Unit checks ok."

Near Cedarwood Rd, Fairborn, OH 45324
Brad A.

Brad A.

DRYER WHIRLPOOL WED5300SQ0 "Found Dryer vent clogged increasing the drying times, advised customer to have vents cleaned out."

Near Virginia Dr, Fairborn, OH 45324
Shawn H.

Shawn H.

MICROWAVE FRIGIDAIRE PLMVZ169GCC Installed new magnetron and ran to test. Unit still isnt heating. Found thermal fuse for magnetron shorted open causing no heat. Old transformer had open windings. Suspect it overheated causing fuse to blow. Unit needs thermal fuse. ; rqstng P&A on 1 5303319550 (Thermal fuse)

Near OH-121, New Paris, OH 45347
Shawn H.

Shawn H.

RANGE SAMSUNG NE58K9430SS/AA Upon arrival customer stated that when cleaning the unit they noticed a crack by the left front burner. Inspected top for signs of abuse. None found. No signs of impact damage. Crack is about an inch long but is extending into the burner area. Unit needs glass top. Samsung ticket # 4155862754; ordrng 1 DG94-00889B (Glass top)

Near Fudge Ave, Eaton, OH 45320
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF22KREDBSG/AA "Unit needs repaired per icemaker bulletin or an icemaker; ordrd 1 Da82-02671a (IMk kit) and 1 DA97-14504C (Container), states that autho needed"

Near Cloverleaf Cir, Englewood, OH 45322
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE SAMSUNG NE59J7630SS/AA 02 Inspected unit and found the control panel blinking a lot of different lights. Inspected the back of the control panel and found all the wire harness is connected properly. Damage to the LED wire harness and possible control. Ordering parts; rqstng P&A on 1 DG96-00348A (Display harness) and 1 DE92-03761Bpw (Control) and 1 DE07-00129A (Display board)

Near Kay Dr, Middletown, OH 45042
Brad A.

Brad A.

RANGE GE JGBS66REK4SS "Found igniter open, ordered igniter.; ordrng 1 WB13K21(DN) (Igniter)"

Near Reno Ln, Springfield, OH 45503
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Found damper not closing properly ; ordrd 1 W11317276 (Damper assy)

Near W Dayton Dr, Fairborn, OH 45324
Shaun S.

Shaun S.

RANGE WHIRLPOOL WFE525S0JW Found that terminal block on back of range bad; ordrng 1 Terminal block

Near Chatlake Dr, Dayton, OH 45424
Brad A.

Brad A.

DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley broken, installed new pulley, unit checks ok. Amount approved by Jan Miller.; used 1 Dc93-00634a (Idler pulley) from stock"

Near Shade Dr, Fairborn, OH 45324
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Ff fan assy is frozen up and def sensor not communicating properly ; ordrng 1 DA97-12609CPW (Ff fan assy)

Near Bellefontaine Ave, Dayton, OH 45404
Brad A.

Brad A.

DISHWASHER GE GSD3360K00SS "Found armature needs replaced also, ordered armature.; ordrng 1 Wd1x1316 (Armature)"

Near Jenny Marie Dr, Xenia, OH 45385
Tim  R.

Tim R.

RANGE JENN AIR JES8850CAB01 Checked unit over found shorted keypad. Needs new touchpad. No repair as of now. Customer to check on new unit.

Near Big Hill Rd, Dayton, OH 45419
Tim  R.

Tim R.

MICROWAVE SHARP R520LKT Checked unit over found that the unit needs a new mag tube and capacitor.

Near Blossom Heath Rd, Dayton, OH 45419
Tim  R.

Tim R.

DISHWASHER MIDEA MDT24H3AST Checked unit over unit needs a new door seal and water valve also needs a new control board. Customer is not happy with the unit he’s going to try to return it to Lowe’s. He will call us if he is unsuccessful and wants us to order the parts.

Near Mesquite Dr, Dayton, OH 45440
Tim  R.

Tim R.

WASHER LG WT5680HVA Checked unit over found that the unit was leaking from the drain hose. Customer wants to talk to husband but repair

Near Ashley Ct, Dayton, OH 45434
Tim  R.

Tim R.

WASHER SAMSUNG WF42H5200AF/A2 01 Talked with customer and she said the hot water was turned off they noticed it after they had unstuck to the dryer. I told her to turn the hot water back on and test it because that will cause it to throw that error code.

Near Marty Lee Ln, Carlisle, OH 45005
Steve M.

Steve M.

RANGE WHIRLPOOL WFE525S0HV0 Cannot service due to infestation. Pictures attached

Near E Rose St, Springfield, OH 45505
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Unit has no model identification left on unit cannot service. Called Lowe’s

Near Tipp-Elizabeth Rd, Tipp City, OH 45371
Steve G.

Steve G.

FREEZER GE FCM11PHWW "Unit is not cooling. Customer purchased a week ago. Unit never did cool off and vendor told her to unplug. Unit. Unit is a R600a system. Adv customer to call store or call GE to get a GE factory tech out and fill unit with gas. Compressor is running,so power to the compressor."

Near W Elm St, Monroe, OH 45050
Steve G.

Steve G.

RANGE - GAS FRIGIDAIRE GCRG3060AFB Install new control board cycle test OK

Near Strata Ct, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER BOSCH SHE3AR76UC/08 Customer is getting a e25 error code. Unit was full of water and when tech cancel it out the unit did drain. Customer did states that sometimes it works and it seems to be happening more often . Unit has tile floor around the unit and tech could not get the kick plate off. Customer will have to get the unit out and call his warranty for a new dispatch . Customer needs drain pump and main board.

Near Montclaire Dr, Mason, OH 45040
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHE43F16UC/60 Installed panel. Demonstrated it is working for the customer. All checks ok.

Near S 4th St, Miamisburg, OH 45342
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW5000DW2 "Found washer impeller stripped, replaced with truck stock. Unit checks ok; used 1 W10902814 (Wash plate) from stock"

Near US-127, Rossburg, OH 45362
Tim  R.

Tim R.

RANGE FRIGIDAIRE GCRG3060AFA Fixed wire on control board. Checks OK

Near Kennedy Ave, Dayton, OH 45420
Kevin S.

Kevin S.

WASHER ELECTROLUX EFLS517SIW0 "Changed bellow, tested unit for leaks, showed customer. Checks ok."

Near Gordon-Landis Rd, Arcanum, OH 45304
Tim  R.

Tim R.

WASHER GE GTW680BSJ2W2 Replaced main control. Check ok

Near Aberdeen Ave, Dayton, OH 45419
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB4000AWA Fixed door latch checks ok

Near Rean Meadow Dr, Dayton, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF18HFENBSP/US Sealed system has been tapped into contact wty about not working behind and thing that has already tapped into unit is 3 yrs old called Shani consumer Priority Service

Near Boltin St, Dayton, OH 45403
Tim  R.

Tim R.

WALL OVEN COMBO JENN AIR JMC8127DDB Tightened up door It was wobbling all over the place and straighten bent hinges that were closing properly

Near N Alpha Bellbrook Rd, Beavercreek, OH 45434
Tim  R.

Tim R.

DRYER GE DBXR463EG2WW Checked unit over found shorted heater. Replaced heater. Checks ok.

Near Spaulding Rd, Dayton, OH 45432
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Replaced icemaker unit checks OK.; used 1 243297609 (ICE MAKER) from stock

Near Kennedy Ave, Dayton, OH 45420
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHB2750TD7 Icemaker not operating due to frozen waterline. Removed and insulated waterline.

Near E Jackson Rd, Springfield, OH 45502
Tim  R.

Tim R.

DISHWASHER GE GDT695SSJ0SS Checked unit over found that the mount for the top spray arm the weld broken and mounting bracket fell off. Needs complete tub assembly. Tub is not a serviceable part. Unit is 5-10 years old; rqstng P&A on 1 #### (TUB)

Near Hadley Ave, Dayton, OH 45419
Tim  R.

Tim R.

RANGE KITCHEN AID MODEL MISSING 11/18/ Checked unit over found that the main control was shorted out and unit wasn’t heating up. Unit needs front right and rear right burner switch is due to not turning the burners on. Unit is about 20 years old in the kitchen. Pictures are attached could not locate a model and serial anywhere.; rqstng P&A on 1 ##### (CONTROL) and 1 ##### (FRONT RIGHT INFINITE SWITCH) and 1 ##### (RIGHT REAR INFINITE SWITCH)

Near Burnham Ln, Dayton, OH 45429
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Talked with whirlpool and they suggested replacing the door and gasket due to return lines freezing.; rqstng P&A on 1 #### (DOOR GASKET) and 1 ##### (FREEZER DOOR) and 1 ##### (HEATER), states that autho needed"

Near US-68, Xenia, OH 45385
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RFG297AABP/XAA "Needs fresh food evaporator cover and freezer evaporator cover. Unit is 10 years old in the kitchen.; rqstng P&A on 1 DA97-06323F (FRESH FOOD EVAP COVER) and 1 DA97-06389B (FREEZER FAN), states that autho needed"

Near Seton Hill Dr, Bellbrook, OH 45305
Steve M.

Steve M.

RANGE MAYTAG MER5730AAH Element sparked. Cooktop light won’t come on. Need switch and element; ordrng 1 W10823707 (elmnt-surf) and 1 WP7403P239-60 (switch)

Near Timberline Dr, Springfield, OH 45504
Steve G.

Steve G.

WASHER WHIRLPOOL WTW8040DW4 Unit is not unlocking and will not turn on. ; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11125152 (console) and 1 W11182868 (cntrl-elec)

Near Mt Vernon St, Middletown, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA 02 Install new Refrigerator section back wall is main board cycle test OK

Near Winters Ln, Mason, OH 45040
Steve G.

Steve G.

RANGE SAMSUNG NE59J7850WS/AA Display is flashing. ; ordrng 1 SADE07-00130A (DISPLAY )

Near Greenbrier Glen, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE FRIGIDAIRE FGBM19WNVFA Unit is not heating. ; ordrng 1 1111 (DOIODE ) and 1 5304509453 (CAPICATOR) and 1 5304509470 (MAGTUBE)

Near Hunter's Green Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Order parts ; ordrd 1 5304510255 (Air tower) and 1 5304508008 (Gasket) and 1 5304510308 (Board)

Near Riverstone Way, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS325FDAB Installed new icemaker cycled unit test OK

Near Bonnie Dr, West Chester Township, OH 45069
Shaun S.

Shaun S.

WASHER LG WT7600HKA Upon arrival found that unit is giving a LE error ode whic is for a defective motor ; ordrng 1 AJB73816004 (STATOR )

Near Freeport Dr, Dayton, OH 45415
Steve G.

Steve G.

WASHER WHIRLPOOL WFW72HEDW0 Install new lock and main control board cycled unit test OK

Near Bridgewater Ln, Monroe, OH 45050
Shaun S.

Shaun S.

DISHWASHER FRIGIDAIRE FGHD2465NF1A Upon installing the board and panel then tech is receiving error code for a defective vent fan motor ; ordrng 1 VENTFANMOTOR and 1 WRINGHARNESS

Near Terri Dr, Brookville, OH 45309
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER WHIRLPOOL WTW8500DC3 Confirmed error code F6E3. Miscommunication error code requires both control board and console replaced. Ordering parts. Unit is 3 years old and in the laundry room. ; rqstng P&A on 1 W11095624 (CONSOLE) and 1 W11095627 (CONTROL BOARD)

Near Woodbridge Ct, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE FRIGIDAIRE FGMV17WNVFA Inspected unit and found 120 V going into the unit from the wall outlet. Check the filter board and found a crack in one of the connections to the harness runs too. Check the control board and found a burnt relay and a loose harness. Ordering parts.; rqstng P&A on 1 5304509452 (FILTER BOARD) and 1 5304520631 (CONTROL BOARD)

Near Clearbrook Ct, Miamisburg, OH 45342
Shaun S.

Shaun S.

DRYER WHIRLPOOL MED5630HW1 "Upon arrival ran and tested unit, found that vent line behind dryer was smashed and not allowing heat to exit from dryer properly, tech repaired issue unit checks ok"

Near Bloomfield Dr, Dayton, OH 45426
Shaun S.

Shaun S.

WASHER-DRYER COM GENERAL ELECTRIC GUD24ESSMWW "Removed and replaced pulley drive on unit, ran and checked out unit checks ok upon techs departure"

Near Free Pike, Dayton, OH 45416
Shaun S.

Shaun S.

DISHWASHER LG LRQ217ST/00 "Upon arrival found that unit needs a new drain pump installed, unit cannot be accessed do to floor being out in after dishwasher was can't get dishwasher pulled out to make repairs, notified customer will call back when floor is ready"

Near Malina Ave, Dayton, OH 45414
Kevin S.

Kevin S.

REFRIGERATOR GE GTS18FSLCSS Upon inspection freezer was cooling frig was in 50s. Evap fan motor went out. Ordering new fan motor. Customer paid for part and labor in full.; ordrng 1 WR60X27314 (Evap fan motor)

Near 2nd Cross St, Palestine, OH 45352
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR KITCHENAID WRV986FDEM01 Inspected unit and found a crack on the inner liner of the left front door. The damage was not normal wear and tear. Applied pergum to the crack to help seal it and prevent warm air from entering the icebox area and melting ice. Advise customer to watch it for a week or two. All checks OK

Near Olde Farm Ln, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR ROPER RT18DKXAL00 Garage 27 yrs old compressor is running and has no frost pattern unit will need compressor and EVAP coil & heat exchanger not economically to repair plus parts are showing NLA ; rqstng P&A on 1 2153977 (evaporator) and 1 4318241 (COMPRESSOR ) and 1 HEATEXCHANGER (HEAT EXCHANGER )

Near Breezewood Ave, Dayton, OH 45406
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR LG LMXS28626D/00 Inspected unit and found the mullion not closing properly due to a spring misaligned inside of it. Took mullion apart and made adjustments to the spring. Reassembled it onto the door and now the doors closing properly. All checks OK demonstrated multiple times to the customer.

Near Brooks Bend Ct, Centerville, OH 45458
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE FFFU20F2VW0 EVAP fan motor is locked up plus not getting power from cont brd; ordrng 1 5304523741 (FAN MOTOR) and 1 5304523745 (CONT BRD)

Near Rugby Rd, Dayton, OH 45406
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MAH5500BWW Inspected the unit and found the control panel freezing up and not responding. Parts discontinued as of 2015.

Near Ocala Ct, Centerville, OH 45459
Brad A.

Brad A.

MICROWAVE OVEN LG LMV2031BD "Found touch pad not responding properly, ordered user interface and main board.; ordrng 1 UNKNOWN (USER INTERFACE) and 1 UNKNOWN (MAIN BOARD)"

Near Qu Wood Rd, Springfield, OH 45506
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR GE PFS25NGMACC Inspected the unit and found the heater and control temp board had failed. Frost built up about an inch thick over the evap cover. Temp board discontinued and no longer available.

Near Ashburton Dr, Dayton, OH 45459
Brad A.

Brad A.

REFRIGERATOR KENMORE 106.594228 "Found cold control not adjusting properly, ordered cold control thermostat.; rqstng P&A on 1 WP2198202 (thermostat), states that autho needed"

Near Dobbin Cir, Dayton, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Removed the evap cover and found several small hairline cracks behind the evap. Used permagum to seal cracks. Moved thermistor on evap. Also found the drain line clogged with ice. Cleared ice with steam gun and made adjustments to the heater. Reassembled the evap cover and shelves. All checks ok.

Near Cedarleaf Ct, Dayton, OH 45459
Brad A.

Brad A.

WASHER SAMSUNG WA52M8650AV/A4 "Found control damaged, ordered control panel and display. Amount approved by Derek at Arrons. ; ordrng 1 DC97-19576q (CONTROL PANEL) and 1 dc92-01999a (CONTROL)"

Near Cozad Dr, Fairborn, OH 45324
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER - ELECTRIC MAYTAG MEDB835DW3 Found the pulley wheel and bracket bad. Installed new pulley. Ran a test cycle all checks ok.; used 1 W10837240 (BRACKET) from stock

Near Caruso Ct, Dayton, OH 45449
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE KENMORE 79095053311 Installed control and oven relay. Run a test cycle in the unit heated properly. All checks OK.

Near Rolling Greens Trail, Miamisburg, OH 45342
Kevin S.

Kevin S.

WASHER GE GTW460ASJ4WW "Tested unit functions, then tested with 5 towels on quick wash, then rinse and spin. Unit checks ok. Customer is getting confused with all the extra rinse settings on the unit."

Near Pitsburg-Laura Rd, Arcanum, OH 45304
Kevin S.

Kevin S.

RANGE WHIRLPOOL SF5140ERW8 "Unit not igniting, needs new spark module. Part NLA, Unit is over 30 years old. Collected service call fee. Customer will look to order new stove."

Near Tiffin St, Greenville, OH 45331
Kevin S.

Kevin S.

RANGE FRIGIDAIRE GLES389FBD "Replaced control, checked oven functions, unit preheated. Checks ok."

Near Euclid St, Versailles, OH 45380
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF18HFENBSR/AA "Found ff section leaking from evaporator drain, installed leak kit. Unit checks ok.; used 1 DA82-01415A (LEAK KIT) from stock"

Near Jacoby Rd, Yellow Springs, OH 45387
Brad A.

Brad A.

RESIDENTIAL REFR WHIRLPOOL MFF2258FEZ01 "Installed door gasket, Kevin had other gasket on his van, he will finish the repair."

Near Hoop Rd, Xenia, OH 45385
Brad A.

Brad A.

DRYER WHIRLPOOL WED49STBW1 "Found roller making squealing noise, installed new roller, unit checks ok.; used 1 W10314173 (ROLLER KIT) from stock"

Near US-68, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Installed icemaker kit and ice container, unit checks ok."

Near Gleason Dr, Dayton, OH 45424
Brad A.

Brad A.

DRYER SAMSUNG DV218AEW/XAA "Found heating element open, installed new element. Unit is working properly.; used 1 DE486A ("

Near Kay Ct, Dayton, OH 45424
Tim  R.

Tim R.

REFRIGERATOR GE GFE28HSHESS Reset unit tested temperatures and unit was off by about 5-6 degrees. Instructed customer to observe and if we have more issues then we will need a new main control.

Near Dayton, OH 45434
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 Replaced door.

Near Trails End Dr, Dayton, OH 45429
Tim  R.

Tim R.

DRYER SAMSUNG DVE50M7450W/A3 Checked unit over found that the unit needs a new heater. Replaced heater. Checks ok; used 1 DE486A (

Near Hadley Ave, Dayton, OH 45419
Tim  R.

Tim R.

WASHER GE GTW460ASJ2WW Couldn’t find any issues unit it spun well and drained with no issues. May need suspension rods if unit continues to have issues.

Near Cobb Dr, Dayton, OH 45431
Tim  R.

Tim R.

REFRIGERATOR MAYTAG MFW2055DRH00 Replaced icemaker and adjusted door. Checks ok. If unit stops working let me know.

Near Aragon Ave E, Dayton, OH 45420
Tim  R.

Tim R.

WASHER MAYTAG MVWB835DW3 Cheeked unit over found that the unit had no error codes and was functioning properly. Checks ok

Near Arrowwood Rd, Dayton, OH 45432
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBW Unit operating properly. Found loose harness on condenser fan assembly hitting fan shroud. Reattached harness

Near Township Rd 163, West Liberty, OH 43357
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Refrigerator leaking Freon. Found puddle of oil in machine compartment beneath plastic cap. All lines are clean. Evap area is clean. Oil leaking from. Interior of cabinet. Evap fan sounds very loud. Recommended upgraded motor and fan blade assemble it.Whirlpool. Rory 7729305286 recommended compressor replaced. Called Lowe’s informed of the recommendations from whirlpool Lowe’s rejected the repair per Jenson

Near Hillcrest Dr, Bellefontaine, OH 43311
Tim  R.

Tim R.

DISHWASHER GE GDF620HMJ6ES Fixed door spring. Checks ok

Near Latonia Ave, Dayton, OH 45439
Steve M.

Steve M.

LAUNDRY CENTER FRIGIDAIRE FLSE72GCS4 Replaced drain pump and cleaned water inlet head. ; used 1 137221600 (DRAIN PUMP) from stock

Near OH-202, Tipp City, OH 45371
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM384ESS1 Rubber gasket slipped out from underneath the lid on the soap dispenser assembly. Disassembled soap dispenser reinstall gasket unit is operating OK

Near Windham Rd, Tipp City, OH 45371
Tim  R.

Tim R.

DISHWASHER MIDEA MDT24H3AST adjusted latch checks ok

Near Patterson Rd, Dayton, OH 45419
Shawn H.

Shawn H.

REFRIGERATOR HISENSE HBM17158SS Installed new handle on fresh food door and tightened handle on freezer drawer. All ok.

Near Babson St, Dayton, OH 45403
Shawn H.

Shawn H.

WASHER GE WPGT9150HWW Installed new pressure switch and hose. Ran unit to test. Unit is filling to an appropriate water level. No more leaks or overflow. All ok.

Near Wales Dr, Dayton, OH 45405
Shawn H.

Shawn H.

WASHER AMANA NTW4516FW1 Upon arrival customer stated that unit stopped mid cycle and won’t power up since. This happened once before and they where able to reset. It won’t reset this time. Checked for proper voltage to control. Unit is getting 122vac. Unit will not go into diagnostics or start a cycle. No loose connections. Unit needs main control. Informed Marlise of diagnosis. No repair as of now.

Near Darke-Preble County Line Rd, New Madison, OH 45346
Shawn H.

Shawn H.

WASHER GE GFWR2700H0WW "Upon arrival customer stated that unit wouldn’t tumble. They recently replaced the back half of the tub themselves. Checked unit over and found connector to stator not seated fully. Reconnected harness and ran to test. Unit will tumble properly now, ran spin to test, unit spins out fine with no issues. Unit makes a slight knock when going from cw to ccw. Rotor is tight on shaft on basket. Noise may be from flange at rear of basket. Advised customer. All ok otherwise."

Near Robert Ulrich Ave, Dayton, OH 45415
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Refrigerator in kitchen area has no signs of any black fluid leaking from underneath the refrigerator unit is completely clean freezer seems to be freezing along with fresh food compartment is cold. All fans and compressor are running at this time. Customer will be responsible for a second trip charge if he thinks there’s something wrong with it

Near Summit Ave, Troy, OH 45373
Shaun S.

Shaun S.

DRYER SAMSUNG DV42H5000EW/A3 "Upon arrival found that unit has a defective heating element , removed and replaced element on unit, ran and checked out, unit checks ok upon techs departure ; used 1 DC97-14486A (ELEMENT) from stock"

Near Larchview Dr, Dayton, OH 45424
Shaun S.

Shaun S.

DRYER WHIRLPOOL WED4815EW1 "Removed and replaced idler pulley and belt on unit, ran and checked out, unit checks ok"

Near Sheets St, Englewood, OH 45322
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

OVEN WHIRLPOOL WFE540H0ES1 Inspected unit and found the bake element had failed. Installed new bake element. Ran a test cycle. All checks OK

Near Oak Valley Rd, Dayton, OH 45440
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GE HTW240ASK5WS "Inspected the unit and ran a warm medium cycle. The unit failed and agitated without any issues. I ran a second test cycle on the spin and drain. The unit locked the lid, drained all the water out, and spun the basket up to high speed. I demonstrated the cycles to the customer advised him that I found no issues with the unit. All checks OK"

Near S Gebhart Church Rd, Miamisburg, OH 45342
Shawn H.

Shawn H.

DRYER WHIRLPOOL WED4800XQ0 Upon arrival customer stated that unit still squeaks but not as loud and is more intermittent than before. Ran unit to test. No abnormal noises. Removed drum to inspect idler and rollers. Nothing binding up rollers or idler. Removed roller wheel and buffed shaft. Reassembled and ran to test. No noise. Advised customer that if noise returns it will need the shaft replaced.

Near N Main St, Dayton, OH 45415
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FFID2426TD2A Installed all provided parts and ran unit to test. Door is closing properly and staying in place. All ok. Unit operates as it should.

Near Savina Ave, Dayton, OH 45415
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE FFHS2622MSJ Inspected unit and found the icemaker not get any water. Remove the water line going into the freezer section and found the line frozen and clogged. Cleared out ice and gunk in the line. Ran a test cycle again in the icemaker filled with water. All checks OK

Near N Main St, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WF448AAP/XAA Inspected unit and found the Dreamcatcher filter not completely secured and screwed in and leaking. Secured the filter and ran a test cycle. No leaks found. All checks OK.

Near E Manor Dr, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WF56H9110CW/A2 Install door boot. Ran a test cycle. All checks OK no leaks found.

Near Judkins Ln, Lebanon, OH 45036
Shaun S.

Shaun S.

REFRIGERATOR LG LTC24380ST/00 "Removed and replaced freezer and fridge door gaskets on unit, checks ok upon techs departure"

Near Shiloh Springs Rd, Clayton, OH 45315
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Removed and replaced right side fridge door on unit, transferred over all parts on unit checks ok"

Near Greystone Cir, Dayton, OH 45414
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Found ice bucket frozen, unit was still making and dispensing ice. Found water backed up in drain tube and partially drain. Used steamer to clear all, ran trombone brush through. Showed customer. Ohmed out drain tube heater ok. Pics attached"

Near Hollansburg Arcanum Rd, New Madison, OH 45346
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDF5545ST "Inspected the unit and it powered up without any issues. The customer stated she was having issues with it not finishing the cycle or the panel not responding to her pressing the buttons. Flip the breaker and shut the unit off for 30 seconds and powered it back up. Ran a test cycle and the unit filled, washed and drain without any issues. No error codes displayed. I advise the customer if she continues to have issues down the road with it she may need to replace the control panel. All checks ok."

Near Kiwi Ct, Miamisburg, OH 45342
Brad A.

Brad A.

MICROWAVE GE JVM3160RF3SS "Found microswitch not closing properly, installed new switch. Unit checks ok.; used 1 WB24X830 (MICRO SWITCH) from stock"

Near Sugar Hill Ln, Sugarcreek Township, OH 45385
Brad A.

Brad A.

RANGE LG LRE3083ST "Found relay board not sending proper voltage. Needs new relay board, customer considering repair."

Near Sentry Ln, Fairborn, OH 45324
Kevin S.

Kevin S.

RANGE GE JB256DM1BB "Replaced recepticle, unit checks ok."

Near Hughes Rd, Houston, OH 45333
Brad A.

Brad A.

REFRIGERATOR HAIER HRQ16N3BGS "Found door switches not closing properly, found damper out of ohm range. Needs new damper and door switches. Customer considering repair."

Near Lincoln Ct, Yellow Springs, OH 45387
Kevin S.

Kevin S.

DRYER GE GTD42EASJ2WW "Replaced part, unit checks ok."

Near Hogpath Rd, Greenville, OH 45331
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80K5050US/AA "Installed control and user interface, unit checks ok."

Near Hahn Ave, Fairborn, OH 45324
Kevin S.

Kevin S.

REFRIGERATOR LG LFX28979ST/01 "Changed out part, have secured other part to,return to ASI for part warranty. Tested, unit harvested and filled ok."

Near Arcanum Bearsmill Rd, Greenville, OH 45331
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Found ice room frozen up again, we have put all parts on unit from the bulletin. Called Warrantech, talked to Lori, they are putting unit into options, but she told me they may need to get a case number from Samsung saying unit is not repairable."

Near Cascade Dr, Dayton, OH 45431
Brad A.

Brad A.

RESIDENTIAL REFR WHIRLPOOL KRFF507HPS01 "Installed new left ff door, unit checks ok."

Near Cambridge Dr, Springfield, OH 45503
Tim  R.

Tim R.

REFRIGERATOR MAYTAG MSD2550VEB00 Rescheduling for tomorrow per customer.; saved tckt

Near Charlotte Mill Dr, Moraine, OH 45439
Tim  R.

Tim R.

WASHER SAMSUNG WF45K6500AW/A2 Unit need display board. May not end up need controls.; ordrng 1 DC92-01802L (DISPLAY)

Near Cascade Dr, Dayton, OH 45431
Tim  R.

Tim R.

DISHWASHER KENMORE 665.14793N511 "Needs door seal and spray arms. ; rqstng P&A on 1 W10859935 (spray arm) and 1 W10909089 (lower seal,bottom) and 1 WPW10376692 (arm-spray), states that autho needed"

Near Gardner Rd, Kettering, OH 45429
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE PLHS267ZDB6 Unit not cooling properly due to bad evap fan motor. ; ordrd 1 5303918549 (evap motor service)

Near Wunderwood Dr, Tipp City, OH 45371
Steve M.

Steve M.

WASHER MAYTAG MVWB855DC3 Control panel will not light up unit has power you can see slight flickering on the LED lights but the unit will not respond; rqstng P&A on 1 W11115283 (panel-cntl)

Near OH-54, Urbana, OH 43078
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Upon arrival found that unit is giving a 22C error code which is for a defective evap fan motor; ordrng 1 EVAPCOVERFRIDGE

Near Old Falls Dr, Vandalia, OH 45377
Shaun S.

Shaun S.

RANGE KENMORE 790.943897 "Upon arrival found that eoc is now acting up on unit, needs replaced relay for bake element is sticking on ; ordrng 1 316557237 (controller)"

Near Brynford Pl, Dayton, OH 45426
Shaun S.

Shaun S.

WASHER WHIRLPOOL WFW8300SW05 "Upon arrival found that unit has a broken impeller blade on the pump, not able to pump water out of system ; ordrng 1 W10730972 (pump-water)"

Near Ronald St, Vandalia, OH 45377
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Inspected unit and found a large amount of ice buildup behind the evaporator cover. Attempted to remove the evaporator cover there’s too much ice which could lead to damage of the insulation. Rescheduling the repair for tomorrow. Customer to run a 24 hour defrost on the unit to allow the ice to melt away.

Near Cedarleaf Ct, Dayton, OH 45459
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHXM88Z75N/01 Inspected the unit and found damage to the control board and control panel caused by the main wire harness. Ordering parts.; rqstng P&A on 1 11111 (MAIN POWER CONTROL BOARD) and 1 22222 (CONTROL PANEL (ON DOOR)) and 1 33333 (MAIN WIRE HARNESS (BETWEEN BOARD AND PANEL))

Near Moyer Dr, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER WHIRLPOOL DU1055XTSS2 Inspected the unit and found voltage going to the control board and up to the control panel. Visible damage to the panel. Checked control board and found a harness connection damaged. Unit needs the control board and panel. Unit is in the kitchen and 12 years old.; rqstng P&A on 1 W10021710 (CONTROL PANEL) and 1 W10084141 (CONTROL BOARD)

Near Forge Dr, Lebanon, OH 45036
Kevin S.

Kevin S.

MICROWAVE FRIGIDAIRE FGMV174KFB "Door latch is broke, no spring to it. Checked turntable motor wiring hooked up but customer said never worked from day one, was not interested in getting that repaired. Collected full amount.; ordrng 1 5304440314 (latch,door)"

Near OH-219, Coldwater, OH 45828
Kevin S.

Kevin S.

WASHER LG WT7800CW Upon inspection unit jog dial is attached and not broken however it appears the control itself is not corresponding very well to making a selection. Having Chris lookup parts schematic. Took pics of receipt and warranty coverage page.; rqstng P&A on 1 EBR84696701 (MAIN CONTROL) and 1 EBR86283101 (PCB DISPLAY)

Near McCue Rd, Laura, OH 45337
Brad A.

Brad A.

RANGE - GAS FRIGIDAIRE LGGF3044LWA "Found wiring harness is not sending voltage to burner, ordered harness.; ordrng 1 316580614 (wiring harness)"

Near Forest St, Fairborn, OH 45324
Brad A.

Brad A.

WASHER LG WT7100CW.ABWETUS "Found drain pump not draining properly, ordered new drain pump.; ordrng 1 AAN76350101 (DRAIN PUMP)"

Near Livermore St, Yellow Springs, OH 45387
Tim  R.

Tim R.

MICROWAVE SAMSUNG ME20H705MSS Spoke with Jenna about the issues with the microwave. Samsung suggested replacing control and door again. Homebuyers is replacing it. Auth#469249021222

Near S 9th St, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER BOSCH SHSM63W55N No issues. Everything working properly

Near Grants Trail, Dayton, OH 45459
Tim  R.

Tim R.

WASHER LG WT5070CW Replaced motor assembly. Checks ok

Near Golden Arrow Dr, Miamisburg, OH 45342
Tim  R.

Tim R.

UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 Adjusted rear fan cover. Fixed door switch. Checks OK

Near Duberry Pl, Dayton, OH 45459
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RFG297AABP/XAA Replaced main control. Checks ok.

Near Seton Hill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

OVEN KENMORE 790.9612241 Replaced oven sensor. Checks ok

Near Kansas Dr, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER BOSCH SHP68T55UC/09 Checked unit over found that the unit was leaking from motor reattached motor and let it run couldn’t see any more leaks. Told customer to watch it and if it leaks again it’ll need a motor.

Near Coolidge Dr, Dayton, OH 45419
Tim  R.

Tim R.

DRYER WHIRLPOOL LER858EQ2 Replaced belt and installed idler back. Greased rollers. Checks ok; used 1 341241 (BELT) from stock

Near Park Dr, Dayton, OH 45410
Tim  R.

Tim R.

REFRIGERATOR KENMORE 1068562713 Checked unit over found that the waterline feeding the icemaker was frozen and unit was not filling with water. Cleared out line unit checks OK

Near Scofield Pl, Dayton, OH 45417
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KUDC25CHSS Disassembled door and adjusted the latch and fixed wires. Checks ok

Near Little Woods Ln, Dayton, OH 45429
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGID2468UF1A Unit not heating. Found power supply wire disconnected from the tub high limit thermostat causing unit not to heat

Near Panther Creek Rd, Covington, OH 45318
Steve M.

Steve M.

DRYER MAYTAG MEDB835DW3 Dryer venting too long. Periodically getting check vent while unit is running

Near De Graff, OH 43318
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Due to the conditions of the unit we will not be able to service the product.

Near Township Rd 56, , OH
Steve M.

Steve M.

DISHWASHER SAMSUNG DW80F600UTS/AA01 Installed new door latch and strike. Leveled dishwasher backwards as well to prevent any future door leaks.

Near OH-368, Huntsville, OH 43324
Steve M.

Steve M.

WASHER WHIRLPOOL ETW7040DW1 Washer continuously drips water in slowly fills the tub when the unit is powered off. Installed new water valve assembly is operating properly; used 1 W11165546 (WATER VALVE) from stock

Near Evergreen Dr, Bellefontaine, OH 43311
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HEDBSR/AA 01 "Customer had a video of the noise, check all of the fans and saw a small amount of ice . Thawed out. Advise the customer to call if happens again."

Near Remington Hill Rd, Centerville, OH 45458
Steve M.

Steve M.

OVEN FRIGIDAIRE FFGF3054TDC Installed new control with overlay and new temp probe.

Near E Harrison St, Lakeview, OH 43331
Steve G.

Steve G.

WASHER WHIRLPOOL WTW8500DC0 Unit is loud. Found the wash plate was out. Installed new wash plate. Cycled.

Near Longhunter Chase Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DRYER GE GTD33EASK0WW Installed new timer and knob cycle test OK

Near Elk Creek Rd, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR KITCHENAID KRFC300ESS01 Install new main board cycled

Near Cox-Smith Rd, Mason, OH 45040
Shawn H.

Shawn H.

OVEN GE JKP18S0D1SS Installed correct convection fan and ran unit to test. Convection is working as it should. All ok.

Near Par Dr, Clayton, OH 45315
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL RF28JBEDSR/AA 01 Customer states that the unit is leaking.. customer had quick service out a Couple of weeks ago. the unit continue to leak. After cycling the unit tech noticed water was dripping from the housing unit. Tech pulled out the filter and customer did not have OEM filter. Customer is going to purchase new filters.

Near Lily Ct, Hamilton, OH 45011
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE LGHB2869TF6 Install new shelf and roller did tighten up handles for customer

Near Eli's Pass, Lebanon, OH 45036
Shawn H.

Shawn H.

WASHER LG WM2010CW.ABWEEUS Upon arrival customer stated that they’re seeing the leak from the right side then under unit. Ran unit in normal wash to test. No obvious signs of leaks. Water valves have been replaced. No tears in door boot. No leaks from drain pump. No leaks from dispenser. No leaks from valves. No leaks from door boot. No leaks from tub seal. Could not duplicate concern of leak.

Near England Ave, Dayton, OH 45406
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL GX5FHDXVQ01 "Upon arrival found that unit is froze up due to not going throw proper defrost cycle, unit needs new board upon inquiring about the board found that it is on factory back order with no eta in sight for release date, informed customer of findings"

Near Poplar Grove Dr, Vandalia, OH 45377
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Inspected the unit and found water flow through the valves and filter until it reached the freezer line to the icemaker. Used a steamer to try and clear the line of any ice buildup. Ran test again and no water dispensed from the line at the icemaker. Provided customer with quote for icemaker water line replacement. Customer stated they would contact us if they want the repair done.

Near Camp Creek Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Called the customer on the way and the customer requested to cancel the service due to the fact the unit is cooling properly now and has been doing fine for the past couple days without any issues. I advise the customer if the issue returns to take a video recording of any potential issues

Near Leather Leaf Ln, Lebanon, OH 45036
Shawn H.

Shawn H.

RANGE FRIGIDAIRE FEF366EBE Upon arrival found bake element shorted open causing no heat. Replaced element from truck stock and ran to test. ; used 1 316075103 (BAKE ELEMENT) from stock

Near Belmore Trce, Trotwood, OH 45426
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RF23J9011SR/AA Removed auger motor and fan. Cleared Water and ice from in the icebox area. Installed new auger motor and fan. Reinstall the icemaker and ice bin. Fill the ice bin with ice and have the customer test both crashed and cubed cycles. Both cycles worked as designed and without issues. All checks OK

Near Bentgrass Ln, Dayton, OH 45458
Shaun S.

Shaun S.

DRYER WHIRLPOOL WED9200SQ1 "Removed and replaced element on unit, ran and tested product, unit checks out ok upon techs departure"

Near Dominican Dr, Dayton, OH 45415
Shaun S.

Shaun S.

RANGE GE JB620SRS6SS " Upon returning removed and replaced bake element on range, ran and checked out, unit checks ok upon techs departure"

Near Curundu Ave, Dayton, OH 45416
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER KITCHEN AID KDPM354GPSO Inspected unit and found no power to the control board. Checked the counter top switches and found one switch off. Turn the switch on and found voltage going to the unit. Powered unit up and ran a test cycle. All checks OK.

Near Thomas Farm Ct, Dayton, OH 45458
Kevin S.

Kevin S.

WASHER MAYTAG MVWB765FW1 Replaced console. Unit checks ok.

Near Duncan Rd, Rossburg, OH 45362
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

FREEZER FRIGIDAIRE LFFH20F3QW Inspected unit and found the temperature set on 2 (1-7 with 7 the coldest) and The freezer section average temperature at 30 degrees. The tech removed the evaporator cover and found a loose wire to the temperature timer. Made adjustments. Found the evaporator with a for frost pattern. Turn the timer off and set it for defrost. The heating element kicked on and started to defrost the evaporator coil’s. Reset the temperature to six and advise the customer to leave the temperature setting between five and seven. All checks OK

Near Hillwood Dr, Dayton, OH 45439
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263BEAESR/AA "Replaced main control "

Near Kniseley Rd, Greenville, OH 45331
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR GENERAL ELECTRIC PSS26MSWA/SS Inspected unit and found no power going to the unit. Customer stated when they moved in a few days ago that the unit just had lights on and nothing else is running. Check the breaker box and reset the fuse for the refrigerator. Ran inspection on the refrigerator and found the control board failed along with the UI dispenser assembly. Advise customer I would contact warranty company and provide them with the information but may get rejected due to pre-existing conditions. Called AHS and they advise they would reach out to the customer and speak with him.

Near Vienna Woods Trail, Dayton, OH 45459
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS325SDAT04 Inspected unit and found both the refrigerator and freezer section Between 40 and 60°. Cleared food out of the freezer section and removed the evaporator cover. Down the evaporator had no frost pattern and the evaporator section was 60° temperature. Pulled unit forward and inspected the compressor. Found the compressor cold and not running. Removed the start device and found not making a good connection with the compressor. Took the start device apart and made adjustments to it. Reattached the start device and powered the unit up. The compressor immediately kicked on along with the compressor fan. I advise the customer to give it about 24 hours before they would see the unit returning to normal temperatures. All checks OK.

Near Little Yankee Run, Dayton, OH 45458
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Installed new water filter housing and connectors, unit checks ok."

Near Whitetail Dr, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER SAMSUNG DMT400RHS/XAA "Installed main control and flow sensor, unit is filling and washing properly. While washing, the unit began leaking from under the door. Found tub gasket ripped, installed new gasket. Unit was still leaking. Called Techline, they had me check dispenser and vent housing, they suggested replacing the door. Customer does not want to put more money into unit."

Near N Maple Ave, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER - BUI GENERAL ELECTRIC GSD2100V65WW "Installed new spray arm, unit checks ok."

Near Shepherd Rd, Xenia, OH 45385
Tim  R.

Tim R.

DISHWASHER MIDEA MDT24H3AST Checked unit over found that the unit needs door strike and latch.; rqstng P&A on 1 ##### (DOOR LATCH) and 1 12276000002203 (DOOR STRIKE)

Near Castle Gate Dr, Dayton, OH 45432
Brad A.

Brad A.

WASHER SAMSUNG WV60M9900AV/A5 "Customer claims unit was leaking and gave LC1 error code, ran rinse and spin on upper and lower washer, was not able to get unit to leak. Unit checks ok."

Near Devonwood Ct, Huber Heights, OH 45424
Tim  R.

Tim R.

OVEN WHIRLPOOL GBD277PDB09 "Checked unit over found that the unit had a shorted main control and display. Unit is about 20 years old in the kitchen. Double wall oven. Parts are NLA; rqstng P&A on 1 8300453(NLA) (switch,membrane w/pn) and 1 W10438751(NLA) (CONTROL)"

Near Lotz Rd, Dayton, OH 45429
Brad A.

Brad A.

WASHER WHIRLPOOL WTW7500GC2 "Found change and other items under the washplate causing noise, removed items from unit. All operations test ok. Amount approved by Nick at Rent a center."

Near Chambersburg Rd, Dayton, OH 45424
Steve M.

Steve M.

RANGE LG LRE3060ST/00 Display will not power on display has been replaced in the past by another company. Recommend new main display board and relay board; ordrng 1 XXX (DISPLAY MAIN BOARD) and 1 XXX (LOWER RELAY BOARD)

Near Piqua, OH 45356
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Found icemaker room freezing up, installed main control, icemaker, clips, and drain tube."

Near Village Rd, Springfield, OH 45504
Steve G.

Steve G.

DISHWASHER SAMSUNG DW80K5050US/AA 02 Unit is leaking and always running water into the unit. ; rqstng P&A on 1 1111 (WATER VALVE) and 1 2222 (CASE BRAKE ON LEFT SIDE) and 1 3333 (TUB SEAL) and 1 4444 (LOWER SPRAY ARM)

Near Eaglet Dr, Beckett Ridge, OH 45069
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RS261MDBP/XAA "Upon arrival customer stated that unit is freezing everything in the fresh food section. Put unit into diagnostics to check for errors. None present. Removed damper cover to inspect damper assembly. Found damper door broke free from housing keeping it open. This is why unit is freezing everything. Customer also stated issues with ice bucket. Found bucket cracked. Unit needs ice bucket, and damper assembly. Cannot find damper assembly on breakdown. Only finding cover for damper assembly. ; rqstng P&A on 1 11111DAMPERASSY (11111DAMPER ASSY) and 1 DA97-08223D (ICE BUCKET )"

Near Cedarlawn Dr, Dayton, OH 45415
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Upon arrival found freezer gasket with split at bottom right. No signs of abuse. Freezer door is opening when fresh food is shut. Door is opening because lower hinge is bent. Bent hinge isn’t allowing cams to line up and keep door closed. Unit needs gasket, hinge, and closers. ; ordrng 1 241786010(PW) (gasket-frzr door(PW)) and 1 241856502 (plate-door closer) and 1 242000502 (bearing-hinge) and 1 242034604 (bracket-lower hing)"

Near Rockcliff Cir, Dayton, OH 45406
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFHB2740PSEA "Upon arrival customer stated that ice maker has started working. Ran ice maker to test. Ice maker will cycle but is extremely sluggish and noisy. When inspecting ice maker found frost build up at top of ice box. Air handler gasket is leaking air causing frost build up. Unit needs air handler kit. User interface is missing segments and is hard to read. Unit needs air handler kit, ice maker, and user interface. ; rqstng P&A on 1 242058229 (user interface) and 1 243297609 (ICE MAKER ) and 1 5303918784 (air handler housin)"

Near Englewood Dr, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE LG LRGL5821S.FSTELGA Upon arrival customer stated that unit will have yellow flames at times and other times the flame is normal. It is like this across all burners and the oven as well. Inspected unit to verify conversion was done properly and it was. Ran oven and burners to test. Flames are normal at this time. Customer had used unit this morning and flames were yellow. They showed me a picture of them from this morning. Suspect that regulator isn’t maintaining proper pressure causing yellow flame. Unit needs pressure regulator. ; ordrng 1 11111PRESSUREREGULATOR (11111PRESSURE REGULATOR)

Near Pence Shewman Rd, Eldorado, OH 45321
Shaun S.

Shaun S.

WASHER MAYTAG MVWC415EW1 ; ordrng 1 W11124822 (cntrl-elec)"

Near US-35, West Alexandria, OH 45381
Shaun S.

Shaun S.

MICROWAVE WHIRLPOOL GMH6185XVS-2 "Upon arrival found that unit has a defective mag tube and diode, unit will not heat properly; ordrng 1 DIODE and 1 MAGTUBE"

Near Cornwallis Ct, Dayton, OH 45414
Shaun S.

Shaun S.

MICROWAVE SAMSUNG SMH9187ST Upon arrival found that unit is giving a SE error code on unit. Upon looking up and calling Shari found that part is NLA; ordrng 1 DE94-01999C (CONTROL ASSM)

Near Lovell Ct, Dayton, OH 45424
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHX57C05UC/48 "Customer still having issues with sump motor pump clogging, heating, and the dispenser door opening. Customer has been using recommended cleaning tablets and boosters in the unit for the past 3 weeks and no difference has been noticed. Ordering motor, heat pump and dispenser door assembly. ; rqstng P&A on 1 00219639 (HEAT PUMP) and 1 00442548 (CIRCULATION PUMP) and 1 00490467 (DISPENSER ASSEMBLY)"

Near Little Miami Dr, Spring Valley, OH 45370
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE LG LTE4815ST/00 Inspected unit and found the broiler element not kicking on for the upper oven. Running diagnostics and found relay failure on the control board. Could not clear error code from control board. Ordering parts; rqstng P&A on 1 11111 (UPPER OVEN BAKE ELEMENT) and 1 222222 (CONTROL BOARD)

Near E Concord Dr, Lebanon, OH 45036
Kevin S.

Kevin S.

REFRIGERATOR GE GFE28HMHFES "Replaced parts, made sure new evap,fan is running. Had to clear out drain again because frozen over from no circulation. Replaced icemaker, had to call techline to test harvest of icemaker but no water filled, valve did kick on. There is a bulletin REF07-16 on fill tube heater, went to main control ohmed out heater J1 pin 3 orange to J2 pin 4 blue with yellow stripe. Getting 970 ohms then lost connection with tech poor att service. Couldnt get back online, running behind, will check HHS store room for old units for possible fill tube heater and other. Told customer to keep eye on temp circulation in frig, as for freezer icemaker might have to replace fill tube heater or valve. Heater not even a part listed on lookup, frustrating. ; saved tckt"

Near Hollansburg Arcanum Rd, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE PRMC2285AF "Upon inspection customer claims unit has never made ice in bottom icemaker. Unit is cooling ok, and water and upper icemaker is ok. Pulled up,tech sheet. Put unit into diagnostics, had unit harvest and tested bail arm, then harvest ok. Unit never filled. Also adjusted fill rate per tech sheet nothing. Order new icemaker im fill,valve.; ordrng 1 5303918877 (FREEZER ICEMAKER) and 1 5304523078 (ICEMAKER WATER VALVE)"

Near Birchwood Dr, Greenville, OH 45331
Kevin S.

Kevin S.

COOKTOP FRIGIDAIRE FEC32S6ABF "Customer main burner element switch shorted and burnt. Gave estimate for repair. Collected total amount. Ordering new front right burner switch.; ordrng 1 318293825 (switch,elem 8')"

Near Hickory Dr, Greenville, OH 45331
Kevin S.

Kevin S.

WASHER WHIRLPOOL WTW4950HW0 "Customer claims unit will just sit and flash on a rinse. Upon putting unit into a rinse and spin, unit filled then just sat there with the rinse flashing. Canceled out. Put unit into auto diagnostics, found 2 error codes, F2E1 stuck key and F7E1 speed basket fault. Was able to complete quick tests, unit filled each valve, agitate, drain and spin. Noticed however at times while trying to put unit in cycle would not respond, removed power for a minute, then waited a few secs unit still not responding. Suspect issue with start button and or control. ; rqstng P&A on 1 W11223399 (cntrl-elec)"

Near W Wood St, Versailles, OH 45380
Brad A.

Brad A.

DISHWASHER ELECTROLUX EIDW6305GS1A "Upper rack still not adjusting properly, upper spray arm will not stay connected. Ordered spray arm, tubing, and rack adjusters. Located in the kitchen, manufactured 2011.; rqstng P&A on 1 154515602 (tubing assembly) and 2 154630101 (plate)s and 2 154630201(PW) (spring)s and 1 154649502 (spray arm,assy upper) and 1 154650102(PW) (pin) and 2 154655201(PW) (clamp)s, states that autho needed"

Near S Ballard Rd, Xenia, OH 45385
Brad A.

Brad A.

DISHWASHER SAMSUNG DMR78AHS/XAA "Found unit will not turn on with proper voltage applied, ordered control panel and main board. Located in the kitchen, manufactured 4/2010.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (CONTROL PANEL)"

Near Oak Ridge Dr, Dayton, OH 45424

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