Local Reviews
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Shawn H.
WASHER GE GTW220ACK5WW Checked unit and drain pump is getting voltage but not moving water. Removed pump to inspect. No blockages. Unit needs drain pump. Customer is upset and would like to have machine repaired by tomorrow. Pump was not available to bring this morning but DAP has since received them in. Advised customer IÕd do what I can to get back out tomorrow to repair but couldnÕt guarantee. ; ordrng 1 WH23X27574 (pump drain asm)
Shaun S.
DRYER MAYTAG DE610. 01 "Upon installing element found in back of dryer bad wiring coming from timer to element, repair d wiring, ran and ch caked out, unit checks ok"
Shawn H.
DISHWASHER KITCHENAID KDTE334DSS0 Installed all provided parts and ran to test. No more leaks but during cycle unit went dead. Unit has power but no operation from control. Unit now needs main control.
Shawn H.
AIR CONDITIONER GENERAL ELECTRIC AHC18DYL1 Checked unit and found it running and cooling fine. Customer stated they tried the reset button on the cord several times and it wouldnÕt reset. Last night they tried it once more and it reset. Since then unit has been running fine with no issues. Outlet is a tight connection. Unit is drawing normal amps. Cord is faulty. Please order power cord. ; ordrng 1 WJ35X10165 (power cord)
Shawn H.
DISHWASHER KITCHENAID KDTE334DSS0 "Installed all provided parts and ran to test. No more leaks but during cycle unit went dead. Unit has power but no operation from control. Unit now needs main control. Will call Warrentech to get authorization. ; rqstng P&A on 1 W10866116 (cntrl-elec), states that autho needed"
Shawn H.
WASHER MAYTAG MVWC415EW2 "F7E6 motor fault, F7E5 shifter fault. Customer stated that unit has begun to leak as well. Found tub seal leaking, noisy bearings, shorted shifter, loose agititor, worn clutch, and open ccw windings on motor. All issues caused by leaking tub seal. Unit needs gearcase, shifter, clutch assembly, motor, and agitator bolt. Unit is 3 years old in laundry room. Due to cost this isnÕt a good repair. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase), states that autho needed"
Shaun S.
MICROWAVE GE JVM3160DF4BB "Upon arrival tech attempted to test unit but found there was no display, tech then checked receptacle that unit is plugged into and there is not 120v to unit, breaker is on, notified customer of issue she will contact electrician"
Shawn H.
RANGE GE CGS700P3M1D1 Ran unit to preheat to test. Unit preheated fine to 350. Watched voltage at board while maintaining temp per GE Techline. Have 121.3 vac at board and voltage never dropped. Could not duplicate shut down this time. Suspect that there is a harness issue. If problem reoccurs then unit needs the main harness if available. Need to call GE to get part number for harness. ; saved tckt
Shaun S.
DRYER WHIRLPOOL WED4800VQ0 "Removed and replaced door switch on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
MICROWAVE WHIRLPOOL UMV1160CS-3 "Removed and replaced mag tube and diode on unit, ran and checked up operation, unit checks ok"
Shaun S.
DISHWASHER WHIRLPOOL WDT910SAYE1 "Upon arrival ran and tested unit found that unit is leaking from diverted motor on bottom of dishwasher, sump assm needs changed ; rqstng P&A on 1 WPW10482482 (SUMP ASSM)"
Shaun S.
MICROWAVE KITCHEN AID KEMC308KSS0 "Upon arrival found that unit will not heat at all has power ; rqstng P&A on 1 DIDOE and 1 MAGTUBE, states that autho needed"
Shaun S.
FREEZER SAMSUNG RF260BEAESR/AA Upon arrival found that unit has a bad evap fanmotor in freezer compartment ; ordrng 1 EVAPCOVERFREEZER
Shaun S.
WASHER WHIRLPOOL WTW7000DW0 "Upon removed and replaced console panel and main board, upon us obtaining parts the customer forced open lid on u it and now has broken door lock and never reported it to us, tech found issue while trying to get unit, gave customer additional price of $92.00 for door latch over phone due to homeowner not being home at time, inly home health care nurse, as ok to order door lock now $235.12 was collected from customer per Anne; ordrng 1 W10810403 (lid lock assy)"
Shaun S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Upon arrival found that unit is in need of a set of new metal rack adjusters ; ordrng 1 METALRACKADJUSTERSET
Shaun S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Tech is in need of a ice route assm the part that was sent was incorrect ; rqstng P&A on 1 DA97-08680G (ICE ROUTE), states that autho needed"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Replaced parts in kit, and steps per bulletin. Unit checks ok."
Shaun S.
WASHER KENMORE 110.428222 "Upon arrival tech started machine and watched unit operate found no issue with unit washing, draining, or spinning, u it checks ok informed Mr Mekenzie"
Kevin S.
DRYER FRIGIDAIRE FAQE7011KW0 "Replaced control, checked through all options and leds and tested unit on time dry and then on normal dry. Unit is heating and tumbling ok, unit checks ok."
Shaun S.
WASHER GE GTW460ASJWW "Upon arrival found that noise was coming from the drain hose hitting the back wall as unit would spin and drain, also found where inner basket is snagging clothes in tearing them, basket needs replace ; ordrng 1 INNERBASKET"
Shaun S.
REFRIGERATOR SAMSUNG RF217ACPN "Upon arrival found that evap trauth is froze up behind fridge evap cover causing water to leak into crisper drawer; rqstng P&A on 1 DRAINTUBEKIT and 1 FRIDGEEVAP, states that autho needed"
Kevin S.
WASHER SAMSUNG WF50K7500AW/A2 "Replaced parts on the job pics attached. Main tub bearing and seal was leaking, caused corrosion on rotor and stator. Replaced rear tub and rotor and stator. Checked over unit, in quick wash and then a rinse and spin. Unit filled, agitated, drained and spun without issue NO Leaks. Unit checks ok."
Shaun S.
DRYER LG DLE3733U Upon arrival found that rollers have a flat spot in them and chk filter sensor bad ; ordrng 1 ROLLERS and 1 SENSORONEXHAUST
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 "Replaced door, adjusted and checked over wiring. Customer will continue to monitor. I did check to make sure there was. +12V Dc voltage coming from that board to the heater."
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit needs new hot and cold water valve, cold water not working all the time; ordrng 1 HOTANDCOLDVALVE"
Shaun S.
DISHWASHER GE GSD3200G00WW Upon arrival found debris build up in drain hose causing water not to drain properly; ordrng 1 DRAINHOSE
Kevin S.
FREEZER FRIGIDAIRE LFFH20F3QWC Replaced led light. It is now glowing solid. Unit checks ok.
Kevin S.
DISHWASHER SAMSUNG DW80R9950UG/AA Ticket #4150960634... transferred door and checked unit
Shaun S.
REFRIGERATOR FRIGIDAIRE FPSS2677RF1 "Removed and replaced board and bimetal on unit, heater tested good cheked new one first then checked one in unit same readings, uni checks ok upon techs departure"
Kevin M.
REFRIGERATOR SAMSUNG RF28K9380SR/AA Installed parts per ice maker bulletin and took pictures as I went
Kevin M.
REFRIGERATOR KITCHENAID KBFS22EWMS9 Def drain plugged up needs cleaned out
Shaun S.
WASHER MAYTAG MVWC555DW0 Upon arrival found that basket hub is worn out not locking basket into place ; ordrng 1 W10528947 (drive hub kit)
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA IMk not advancing installed new IMk; pckd up 1 DA97-07603B (IMK)
Shaun S.
RANGE KENMORE 790.9301331 "Upon arrival found that unit didnÕt have a defective ground wire, the L1 line power line burnt up and so did terminal block on back of unit; rqstng P&A on 1 4PRONGPOWERCORD and 1 TERMINALBLOCK, states that autho needed"
Kevin M.
REFRIGERATOR ULINE U-1024BEVS-00B Installed door and hinge and checks ok
Kevin S.
DRYER SPEED QUEEN ADE30RGS171TW01 "Uni is not advancing in the timer on either sense or timed dry. Unit is cycling heat on and off from visually watching heating element from access panel, but at different time intervals. Talked to techline Robert. He gave me various troubleshooting hints and voltages to check. Checked over heating element physically examined to make sure no partial expanding breaks, checked and replace thermostat to test. All seems ok with heating element. Pulled and replaced all wires on timer etc just in case of bad connection. Referred back to old picture saved of wiring from first replacement to just check over. Unit is now advancing in the timer now watched for over 20 mins. I suspect only remaining issue to be in cycling thermostat on blower housing which I have no truck stock. Told customer to run unit and continue to monitor. Saved estimate on cycling thermostat."
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA "Installed both burner block and new burner still having issue with unit, believe that the left front infinite switch is defective ; ordrng 1 LEFTFRONTBURNERSWITCH"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821QS1 "Water buildup in frig section on top shelf below frig vent area. Unit is cooling properly, evap,fan is running and no,ice buildup. Put hand up through frig vent area and through backside did not feel any moisture at all. Customer complaint is water build up,about every few days they have to use a towel to dry up contents. Unit is sealing with no frost issue. No issue with doors, however they claim since they moved in unit has never been leveled exactly right. Unit might be tweaked. Will not mess with leveling. Looking to order new diffuser kit and gasket. Called Joe of maintenance left a message.; ordrng 1 242240602 (gasket) and 1 5303918717 (diffuser kit)"
Kevin M.
REFRIGERATOR KENMORE 106.619791 Insulating refrigerant lines making noise of refrigerant traveling thru the system called AHS- Rachel-auth 107RRBL
Kevin M.
REFRIGERATOR SAMSUNG RF28K9070SG/AA Called LoweÕs-Brenda-auth # L1-307901812163 unit needs repaired per IMk bulletin installed parts and took pictures as I went
Kevin S.
DISHWASHER KITCHENAID KDTE334GPS0 "Upon arrival, with customer, unit powered on just fine, put unit into an express wash and started. Unit filled and wash without issue. Opened door and closed started again. Opened door once more and canceled unit. Unit drained without issue. Tried to run another wash and control was completely dead... had customer flip breaker and then tried again nothing suspect issue with control. Waited a few minutes proceeded to get working again for a few. Suspect issue with top console interface but will order main board to have on hand.; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 Fill tube to ice maker is frozen up installed new fill tube; used 1 5303918860 (FILL TUBE) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR1814LW9 Drain was plugged up cleaned out and checks ok
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Customer claims unit is not making ice in either the top nor bottom icemakers. Took temp, reads for frig, freezer and ice compartment in frig. All temps look good. Manually cycled icemaker in bottom, unit is harvesting and yuo can hear the water valve kick on but no water is dispensing. Checked receiving 12 volts DC from connector but read open ohm reading on fill tube which should read 72 ohms. Unit was getting 33E error Suspect heater has failed and fill tube is frozen. For upper compartment customer has typical samsung ice compartment freeze issue per bulletin. Customer has been just manually dealing with by running the defrost mode etc. ; ordrng 1 DA47-00192E (HEATER WATER PIPE)"
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Unit needs control brd cust having unit exchanged ticket #4150952171 Julissa
Kevin M.
REFRIGERATOR GE A4425GDTAWW Installed new defrost heater and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Damper sensor and control box is not hold accurate temps and ice maker is making noise; ordrng 1 241608902 (box-control) and 1 241798231 (IMK) and 1 242303001 (damper assy) and 1 242303101 (wiring harness) and 1 A01078804 (control)
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/US Installed door & handle supports
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA adjusted the FF Door gasket and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF26J7500SR/AA Unit needs repaired per ice maker bulletin # bucket is cracked; ordrng 1 DA82-02367A (CLIPS) and 1 DA97-12604D (BUCKET) and 1 DA97-15217D (IMK) and 1 DA97-19898A (DRAIN)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Needs repaired per icemaker bulletin; ordrng 1 DA82-02673A (IM SVC KIT) and 1 DA97-14474C (BUCKET)
Kevin M.
REFRIGERATOR KENMORE 10641169310 Reservoir frozen due to damper not closing properly& DISP door not sealing ; ordrng 1 W11164593 (diffuser) and 3 WPW10271543 (connector)s and 1 w10366790 (reservoir) and 1 w10781995 (door-ice)
Brad A.
DRYER SAMSUNG DV50K8600EV/A3 "Installed new main control board and air seal, unit is working properly."
Brad A.
DISHWASHER LG LDT9965BD "Installed new detergent dispenser, unit checks ok."
Brad A.
DISHWASHER GE GDF520PGJ4WW "Installed new main control, interface, and harness. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02367A (CLIPS) and 1 DA92-00606E (MAIN PCB) and 1 DA97-13718C (IMK) and 1 DA97-14504C (BUCKET) and 1 DA97-19898A (TUBE)
Brad A.
DISHWASHER WHIRLPOOL KDFE104DSS2 "Installed new user interface, unit is working properly."
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Called cust made some ice but not much ordering new brd & IMk ; ordrng 1 243297607PW (IMK) and 1 5304502779 (board-main power)
Brad A.
DISHWASHER WHIRLPOOL DU1055XTVS2 "Installed new console, latch, and tub gasket, tub is not able to seal properly. Called home buyers, authorization 256.59771340528752 Angela"
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Drain is leaking I ff section and needs repaired per IMk bulletin ; rqstng P&A on 1 DA82-01415A (LEAK) and 1 DA82-02697A (IÕM SCV KIT) and 1 DA97-12604D (BUCKET) and 1 DA97-12609C (FF FAN ASSY)
Brad A.
MICROWAVE FRIGIDAIRE GLMV169DBD "Installed new door with handle, checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RS2555SL/XAA Garage 16 yrs relay and main brd not sending enough power to turn compressor on; ordrng 1 DA34-10003S (OVERLOAD) and 1 DA35-10013Q (RELAY) and 1 DA41-00104M (CONTBRD)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Lights out on user interface and maker not advancing properly & refrigerant noise ; ordrng 1 242058232 (user interface) and 1 5303918344 (ice maker assy) and 3 5305877995 (compound)s
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1817LBE TSTAT not opening properly and door handle is broken ; ordrng 1 241537103 (control-temperatur) and 1 241542001 (deflector) and 1 5304506471 (handle set)
Brad A.
COOKTOP WHIRLPOOL RF386PXGQ1 "Installed new bake element, burner, and infinite switch. All operations test ok."
Brad A.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Installed new main board, customer does not want display replaced, unit checks ok."
Brad A.
FREEZER SAMSUNG RF263TEAESG/AA "Found door latch broken, installed new door and handle, unit checks ok."
Brad A.
DISHWASHER KENMORE 665.1579579 "Found detergent door out of alignment, corrected issue causing door to not open. Checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Needs repaired per ice maker bulletin; ordrng 1 DA82-02675A (IMK SRV KIT) and 1 DA97-14474C (BUCKET)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "kitchen 4 yrs Ice maker is frozen up needs repaired per ice bulletin; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA92-00348B (MAIN BRD) and 1 DA97-12540G (AUGER) and 1 DA97-12604D (BUCKET) and 1 DA97-15217D (IMK), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Error code is 22 & 25 ff fan assy and def bimetal is open needs to be replaced ; ordrng 1 DA32-00011D (SENSOR ) and 1 DA47-00243K (BIMETAL) and 1 DA97-13015C (GASKET) and 1 DA97-13757A (FF FAN ASSY)
Brad A.
WASHER GE GTW680BSJ5WS "Installed new gearcase and dampers, unit checks ok."
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Ordered adapter per pointer W10842568 & freezer door rails; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10864519 (adapter)
Kevin M.
REFRIGERATOR SAMSUNG RF30KMEDBSR/AA "Error code 22 replace ff fan assy and door gaskets are torn; rqstng P&A on 1 DA97-12688E (RAILS) and 1 DA97-12625A (CLOSER) and 1 DA97-13015C (GASKET ) and 1 DA97-13757A (FF FAN ASSY ) and 1 DA97-13757A (GASKET), states that autho needed"
Brad A.
WASHER GE GTW330ASK0WW "Found drain hose clamp not holding hose properly, installed new clamp, unit checks ok."
Brad A.
REFRIGERATOR/TOP GE GTS21FGKDWW "Installed new defrost control, harness, and heater, unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Found diffuser getting stuck while closing, found icemaker leaking water into ice chute. Ordered diffuser and icemaker.; ordrng 1 W10814173 (DIFFUSER ) and 1 WPW10251076 (ICEMAKER )"
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found icemaker room frozen up, ordered icemaker kit.; rqstng P&A on 1 DA82-02714A (ICEMAKER KIT), states that autho needed"
Brad A.
DISHWASHER WHIRLPOOL WDF320PADB2 "Found drain pump not turning with proper voltage applied, ordered new drain pump. Located in the kitchen, manufactured 2015100 deductible collected.; ordrng 1 W10876537 (DRAIN PUMP)"
Brad A.
WASHER HOTPOINT HTW200ASK0WW "Found gearcase leaking oil, grinding, needs new gearcase, belt, tub nut, and bolt. Located in the laundry room, manufactured 10/2016.Double labor on this job.; rqstng P&A on 1 WH01X24697 (BELT) and 1 WH02X10363 (TUB NUT) and 1 WH02X24374 (BOLT) and 1 WH38X27335 (GEARCASE) and 1 WH49X25379 (PULLEY )"
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Found back wall frozen, unit will not defrost. Ordered main control, evaporator cover, heater, icemaker, and defrost sensor.Error 5e, 22e,33e, 39e100.00 Deductible paidPlease inform customer to unplug unit 48 hours prior to service.; rqstng P&A on 1 UNKNOWN (FREEZER ICE PIPE HEATER) and 1 UNKNOWN (ICEMAKER) and 1 UNKNOWN (FF HEATER) and 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (DEFROST SENSOR) and 1 UNKNOWN (FF EVAPORATOR COVER)"
Brad A.
DISHWASHER MAYTAG MDB8959SFZ4 "Found unit will not power on, ordered control, user interface, and drain pump.; rqstng P&A on 1 W10906431 (CONTROL ) and 1 W10910626 (CONSOLE) and 1 WPW10348269 (DRAIN PUMP)"
Brad A.
DRYER GE GTD42EASJ2WW "Found unit making squealing and grinding noise, ordered bearing assembly, idler pulley, shaft and retainer. Located in the kitchen, manufactured 4/2018.; ordrng 1 WE03X25576 (BEARING ASSEMBLY) and 1 WE12X20395 (IDLER PULLEY) and 1 WE1M300 (RETAINER) and 1 WE3M33 (SHAFT ASSEMBLY )"
Brad A.
DISHWASHER SAMSUNG DMT400RHS/XAA "Found detergent door being blocked, not allowing door to open during cycle. Informed customer to have dishes not obstruct dispenser door. Unit checks ok."
Brad A.
WASHER WHIRLPOOL WTW8040DW4 "Found unit will not power on, ordered new main control and user interface. Unit located in the laundry room, manufactured 3/2018; rqstng P&A on 1 W11125152 (CONSOLE ASSEMBLY) and 1 W11182868 (CONTROL)"
Brad A.
DISHWASHER WHIRLPOOL WDF730PAYM3 Found drain pump not turning with proper voltage applied. Ordered new drain pump.; ordrng 1 WPW10348269 (DRAIN PUMP)
Tim R.
DISHWASHER LG LDF7774ST Unit needs new control and upper rack. Upper rack was taken apart by A&E and now missing multiple parts. ; rqstng P&A on 1 AHB32983760 (RACK UPPER ) and 1 EBR79686304 (CONTROL)
Tim R.
RANGE FRIGIDAIRE LGEF4046TFH Replace sensor. Checks ok; ordrng 1 316490000(TSDN) (probe)
Steve M.
ICEMAKER FRIGIDAIRE LFSS2612TF0 Auger motor shaft is broken. Need motor 2 yrs old in kitchen ; ordrd 1 241726501 (bar-drive) and 1 242221501 (motor-auger)
Steve M.
WASHER GE GTWN4250D1WS Main control is out.5 yrs old laundry area ; ordrd 1 WH12X10614 (control asm)
Steve G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer states that the refrigerator section is not going into defrost ;modeCustomer has to shut unit down 2 days proper to coming back out. .; rqstng P&A on 1 WPW10889841 (EVAP MOTOR WITH COVER) and 1 WPW11389713 (BOARD)
Steve G.
WASHER LG WM2688HNM Customer states that the unit has a burn smell. Customer needs a complete tub job. Adv customer not to use the unit.Unit 12 years old and in laundry closet. ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (FRONT TUB) and 1 3333 (REAR TUB) and 1 4444 (TUB SEAL) and 1 5555 (DOOR BOOT) and 1 6666 (STATOR) and 1 7777 (ROTOR)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF5 Customer and tech had a difficult time removing the water filter. Once removed the filter tech installed new filter base. Cycled.; ordrng 1 FR807931801TS (WATER FILTER BASE)
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 Cleared out frozen drain. Checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Replaced icemaker. Checks ok
Tim R.
FREEZER FRIGIDAIRE FGHF2366PFBA Replaced control. Checks ok
Shawn H.
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Checked unit and condensation is coming from the door gasket being torn and mullion heater being shorted open. Unit has water leak from dispenser chute and fill tube. Water valve is sticking open and letting water leak, dispenser chute needs replaced under bulletin for leak.; rqstng P&A on 1 241778307 (gasket-refr door) and 1 241778811 (flipper mullion as) and 1 242253002 (valve-water) and 1 5303918794 (dispenser flapper)"
Tim R.
DISHWASHER KITCHENAID KUDS30IXSS7 Replaced main control due to unit running non stop in almost demo mode. Checks ok
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is only dispensing crushed ice because ice maker is frosting up. Crushed ice customer is seeing is frost and ice build up. Unit is in need of ice maker service kit. ; ordrng 1 DA82-02367A (CLIP) and 1 DA97-15217D (ICE MKR ) and 1 DA97-19898A (DEFROST DRAIN)
Tim R.
WASHER LG WM2501HVA Checked unit over found that the unit had a stripped shaft and wouldnêt spin. No repair due to cost.
Tim R.
DISHWASHER FRIGIDAIRE FGHD2433KW1 Replaced control and valve. Checks ok.
Tim R.
REFRIGERATOR GE TFH22PRSMAA Checked unit over found that the unit wasnêt going into defrost and was building up frost and ice in freezer. Unit needs new timer. Parts is NLA. No repair.
Tim R.
REFRIGERATOR WHIRLPOOL ED2GVEXVD00 Checked unit over found broken dispenser motor and auger plate. no repair due to cost.
Shaun S.
WASHER MAYTAG MVWC416FW0 Found no issue with unit customer states noise issue but only noise tech heard was when drain pump is powered up Unit checks ok
Shaun S.
RANGE GE JB655DKBB Found that both burner needs replaced along with switches that controls them; ordrng 1 LEFTFRONTBURNER and 1 LEFTFRONTINFINITESWITCH and 1 RIGHTFRONTBURNER and 1 RIGHTFRONTSWITCH
Shaun S.
REFRIGERATOR GE GFSS6KKXASS Unit needs new drain tube kit installed ; rqstng P&A on 1 DRAINTUBEKIT
Steve M.
DRYER MAYTAG MEDC215EW1 Replaced hi limit t stat kit. If fuse goes again customer will be responsible for charges due to venting. All checks ok at this time.; used 1 279816 (FUSE) from stock
Steve M.
REFRIGERATOR LG LMXC23796S/00 Door not closing properly. Adjusted door hinge Strike for door heater. Doors are closing properly.
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new user interface to correct defrost issue per whirlpool.
Steve M.
WASHER SAMSUNG WA56H9000AP/A2 Install new controls to enter diagnostics. No error codes and no water leakage from unit throughout every test procedure. Customer will be responsible for future call no problem found. Customer needs to replace supply hoses.
Kevin S.
REFRIGERATOR SAMSUNG RT21M6215SG/AA "Upon arrival unit is still not quite cooling as it should, took temp checks reading the same as always. Called techline, spoke with an Alex, he had me force the unit into cooling mode and wait 20 mins then call back and check the evap. Waited the allocated time, had customer remove food, called techline spoke with Jessica and did a visual support. The evap has a good frost pattern, and from details she believes unit is working properly but the customer is not convinced or happy. We both believe the evap,fan needs to provide better airflow in the unit. At this point i asked about having another servicer come out and or 2nd opinion but then again according to all the data, checks, parts replaced and good frost pattern techline believes unit checks ok.
Steve G.
MICROWAVE GENERAL ELECTRIC PSB9240SFSS Customer states that when they use the unit it will arc and spark. Customer is calling manufacture and see if they will cover the door and turn table ring. Tech will get back with customer and give him a final cost of the repair. Customer was advised that the service call is not refundable if Warranty does cover. $120 for labor and parts if manufacture does not cover. Unit is in the kitchen and 4 years old.
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC n/a Installed new main board. Test ok
Steve G.
REFRIGERATOR SUMMIT n/a Customer states that he is going thru CO2 tanks faster then he is going thru kegs. Tech noticed the pressure release valve was not closing. Marlise and Kendall are working on getting the customer the part.
Steve G.
DISHWASHER SAMSUNG DW80K5050US/AA 03 "installed new case brake, did cycle unit and the unit started washing."
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA ;;customer did have a little bit of ice on the evap motor. Remove ice and adjust the fill chute. Also notice that the ice maker was leaking and causing large chunks of ice in the ice container. Installed new ice maker. Cycle.; pckd up 1 241798224 (ice maker)
Steve G.
WASHER GE GTW460ASJ0WW "Customer states that the unit is not filling. Installed new main board, program and cycled. Test ok. ; pckd up 1 WH18X28174 (washing machine cont)"
Kevin M.
REFRIGERATOR GE PFCS1NJXCSS 11 yrs kitchen main brd not getting power to compressor; ordrng 1 WR55X10956 (control board asm)
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customer states that display panel has several lights that are out.Installed new display assy. ; pckd up 1 242058232 (user interface)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Check IMk out and checked ok rebooted unit for 2 mins and Iêll reschedule to call cust back to what is going on if need to come back and check unit; saved tckt
Kevin M.
REFRIGERATOR GE GYE18JSLGFSS Water line to ice maker is plugged up called tech line need to replace complete left ff door; ordrng 1 LEFTFRESHFOODDOOR (LEFT FF DOOR)
Shawn H.
WASHER SAMSUNG WF42H5000AW/A2 Installed all provided parts. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Installed all provided parts and ran diagnostics to test. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Checked unit over and found water leak coming from defrost drip pan. Pan is cracked and not holding any water. Replaced pan and inspected for other leaks. All ok. ; pckd up 1 WPW10614158 (tray-evap)
Shawn H.
DISHWASHER BOSCH SHX3AR75UC/21 Found pod stuck in handle of upper rack. I had put a pod in for the customer to start a load before I left on previous visit. Pod drops into handle by design of machine. Dispenser is center of door right above upper rack handle. Advised customer to put pods into bottom of unit or to use liquid detergent. Added liquid detergent and ran unit to test. Dispenser door opens and deposited detergent as it should.
Brad A.
DRYER HAIER n/a "Unit is not heating, found element open. Found belt shredded, ordered element and belt.; ordrng 1 WE12X27366 (BELT) and 1 wE11X27362 (HEATING ELEMENT)"
Shaun S.
DRYER WHIRLPOOL WED9200SQ0 Remov d and replace parts on unit ran and checked out unit checks ok
Shaun S.
DISHWASHER BOSCH SHS5AVF2UC/01 "Upon arrival found that mounting screw in top of dishwasher as missing causing unit not to be secure, t checks installed new screws, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Upon arrival found that imk as jammed with cubes, tech removed all jammed cubes cleaned out imk area check ok"
Shaun S.
RANGE WHIRLPOOL XFC310S0AS0 "Upon arrival found there as no power to unit du to cord not plugged in tightly to the wall, tech pulled range, resecured plug, ran and checked out, reset clock for customer, checks ok"
Tim R.
WASHER MAYTAG MVWB865GW0 "Checked unit over found that the unit wasnÍt locking and starting also wouldnÍt power on all of the time needs control, display and lid lock.; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11135393 (overlay) and 1 W11162440 (cntrl-elec), states that autho needed"
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "unit had been moved to the basement, they have another spare washer in use upstairs. Replaced parts, checked unit in normal wash small load unit agitated without issue, stopped and started a few times. Then proceeded to put unit into a drain and spin, again stopped and started a few times. Unit completed without issue. Video taken. Unit checks ok."
Kevin S.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced icemaker, ran diagnostics, no error codes... ran harvest test unit harvested ok. Unit checks ok, checked over with customer husband."
Tim R.
DISHWASHER BOSCH SHP878WD5N/11 Checked unit over found that the unit wasnÍt opening the dispenser. Replaced the dispenser. Checks ok.; ordrng 1 12008380(TSDN) (DISPENSER )
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Replaced ice container, tested unit to make sure its dispensing both cubed and crushed ice. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RS265TDBP/XAA 01 Installed ff fan assy and defrost unit & checks ok
Kevin M.
FREEZER FRIGIDAIRE FFU20FC6AW4 Unit has partial frost pattern would need new compressor & EVAP coil cust to purchase a new unit
Kevin M.
REFRIGERATOR KENMORE 596.735032 Installed new cont brd and bimetal and checks ok
Tim R.
WASHER MAYTAG MVWC415EW1 "Checked unit over found loud grinding noise when unit with spin found bearings in tub worn out and leaking oil. Need tub assembley.; rqstng P&A on 1 W10324648 (tub-outer) and 1 W10521298 (spin basket) and 1 W11035747 (gearcase), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Sealed system was already tapped into & cust purchased unit at an auction just charge cust service call
Kevin M.
REFRIGERATOR GE TBF22ZCC Repaired water line to water valve and checks okplease mail cust a receipt
Tim R.
COOKTOP GE JP335BKBB Checked unit over found crack in cooktop is not a thermal crack. Looks like crack started on front left of unit not caused by heat. Pictures attached.
Kevin M.
REFRIGERATOR GE PSB48YSXASS Unit is a built in unit calling AHS Anita-106alom
Tim R.
REFRIGERATOR SAMSUNG RF18HFENBSR Need control due to icemaker not cycling on its own.; rqstng P&A on 1 DA92-00420T (CONTROL)
Tim R.
DRYER GE GTDP49-MISSING Unit needs new motor and blower wheel. More the. Half of the model number is missing so we canÍt do the repair due to not being able to find the right motor or warranty the parts. No repair possible. Unit is 8-10 years old in the basement
Brad A.
RANGE ELECTROLUX UNKNOWN "Installed new control board, unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA "Installed new defrost thermostat, heater, main control, and evaporator cover. Unit checks ok."
Brad A.
DRYER GE GTDP490ED4WS Installed new motor and blower wheel. Unit checks ok.
Brad A.
MICROWAVE GE JNM1851SM4SS "Installed new smart board, unit is heating properly. Checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Water line coming out of filter had a leak in it, repaired line, unit is working properly."
Tim R.
WASHER SAMSUNG WF45K6500AV/A2 Replaced shock. Checks ok.; ordrng 1 DC66-00470A(TSDN) (SHOCK ABSORBER)
Tim R.
DISHWASHER FRIGIDAIRE LFBD2409LMOB Checked unit over found that the unit had a shorted drain pump. Needs new drain pump. Quoted 290 for repair.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814WQ1 Checked unit over found the key back screws for the rear cover had been removed and cover was pulled off slightly. Found ice build up in the airway for the refrigerator section. Cleared out ice build up. Freezer section was 0Á and freezer fan was running. Refrigerator section was about 50Á. Resecured back cover. Unit has good frost pattern on evaporator. It looks like someone had been in there after we were out to fix the unit.
Tim R.
DRYER GE HTX21EASKOWW Replaced knob assembly and fixed wiring to timer which was keeping it from starting and running. Checks ok.; ordrng 1 WE03X25285(TS) (knob main asm)
Tim R.
DISHWASHER WHIRLPOOL WDT710PAYB6 Checked unit over found that the unit had a mass amount of soap build up in the dishwasher. Cleared soap and instructed customer. Replaced tub seal. Checks ok
Tim R.
WASHER-DRYER COM HAIER HLC1700AXW Customer said Carmichaels has been out atleast 3 times to replace the control board and keep telling him that it is the incorrect control board. Original issue was giving the customer an F something error code. Now the unit will not power on at all and the control board is disconnected at the moment by previous service so we donÍt even know how to reconnected new control. We arenÍt going to service unit due to previous service having already attempted multiple repairs and only made it worse now that unit is completely dead.
Tim R.
DRYER MAYTAG MGDC300XW1 Checked unit over found that the motor was shorted out. Needs new motor. No repair.
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Replaced icemaker and cleared ice build up. Checks ok.; used 1 243297609 (IMK) from stock
Tim R.
RANGE ROPER S9507X2 Checked unit over found shorted control. Parts is NLA 4342969. No repair possible. Called Linda and let her know what was going on. Bill for service charge
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 Replaced ice bucket. Checks ok
Tim R.
DISHWASHER KITCHENAID KDTE204DSS0 Checked unit over found touchpad was good and unit had proper voltage going to main control board. No power feeding display. Replaced main control tested unit checks OK
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced icemaker and wring. Checks ok
Tim R.
DISHWASHER MAYTAG MDB8959SBS3 Needs main control and display along with washer motor due to shortage in components. Unit is 6-8 years old located in kitchen in poor condition. Not worth repairing due to cost. Brand new unit only 400 dollars also dishwasher extremely nasty due to water setting int it for months.; rqstng P&A on 1 W10475780 (panel-cntl) and 1 W10595568 (cntrl-elec) and 1 W10780877 (pump&motor)
Tim R.
WASHER LG WT1101CW Removed and cleaned under agitator plate and tightened down agitator. Instructed customer on cleaning of unit and sediment build up.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Replaced defrost timer. Checks ok; pckd up 1 241705102 (timer-defrost)
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Replaced icemaker. Checks ok; pckd up 1 243297606 (ice maker)
Tim R.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Checks unit over fond unit leaking from water filter area. Fixed leaking water connection at filter base. Checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Needs shelf glass.; ordrng 1 W11133665 (shelf-glas)
Tim R.
RANGE MAGIC CHEF CGR3742ADW Checked unit over found no issues unit lite good and didnÍt have any type of gas smell. When we shut the unit off the gas shut off no problem and couldnÍt find any leaks. Told customer we ask AHS for a second opinion to satisfy customer
Tim R.
REFRIGERATOR WHIRLPOOL PSD2350DRW Checked unit over found unit needs new condenser motor. No repair per customer.
Tim R.
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 Checked unit over found that the vent in the rear has come off and causing loud fan noise. Reattached vent. Checks ok.
Tim R.
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS Needs control and heater. ; ordrng 1 WD05X24776 (HEATER) and 1 WD21X22277 (kit main board)
Tim R.
WASHER LG WT5101HV Checked unit over found that the shaft for the the agitator was stripped out and the agitator itself was also stripped out. No repair due to cost.
Tim R.
RANGE FRIGIDAIRE FED556BBBB "Checked unit over found unit giving and f2 and f3 indicated shorted control and touchpad. Parts are NLA unit 20-25 years old in kitchen. Not worth repairing due to age and condition of unit. Unit has to be removed to install parts.; rqstng P&A on 1 5303302406(NLA) (CONTROL PANEL ) and 1 5303307401(NLA) (MAIN CONTROL), states that autho needed"
Tim R.
REFRIGERATOR GE GFSL6KEXCL7S Checked unit over found that the ice maker teeth were frozen cleared out teeth. Tested and checks ok.
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced wash motor. Checks ok; pckd up 1 154844301 (motor & pump assy)
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA Checked unit over found defective new icemaker. Replaced ice maker and cycled. Checks ok. Instructed customer to observe and if unit doesnÍt make ice. Unit will need replaced due to wiring issue.; used 1 DA97-15217D(PW) (IMK) from stock
Tim R.
RANGE FRIGIDAIRE LFEH3054UFA Replaced glass top and removed and disassembled door so customer could clean glass.
Tim R.
MICROWAVE WHIRLPOOL WMH31017HZ3 Replaced control checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced door seal. Checks ok; pckd up 1 154827601 (gasket)
Tim R.
WASHER WHIRLPOOL WFW94HEAW0 Adjusted door and reprogrammed. Checks ok.
Tim R.
DISHWASHER BOSCH SHEM78W55N/11 Checked unit over found that the unit wasnÍt draining the water out due to a seed being stuck in the pump. Checks ok; ordrng 1 00631200(TS) (DRAIN PUMP )
Tim R.
DISHWASHER KITCHENAID KDTE104DSS1 Replaced controls. Checks ok
Tim R.
FREEZER FRIGIDAIRE MFU12M0BW4 "Checked unit over found that unit was not cooling at all compressor was running but the unit had no Freon left in the system. None of the evaporator was frosted over. Needs complete sealed system. Not worth the repair.; rqstng P&A on 1 216069700 (shelf/grid-top) and 1 216069900 (shelf-2nd/GRID) and 1 216070000 (shelf-bottom/GRID) and 1 216940100 (evaporator) and 1 5304443412 (compressor), states that autho needed"
Tim R.
DRYER SAMSUNG DV218AEB/XAA Checked unit over found needs idler and roller. Unit is stacked. Customer wants to think about repair.
Tim R.
WASHER MAYTAG MVWX655DW1 Checked unit over found drain pump constantly running unit thinking its full of water needs reprogrammed. Reprogrammed control. Tested checks ok.
Tim R.
COOKTOP KITCHENAID KECC508GBT3 Removed cooktop and replaced front left burner. Checks ok. Submitting for two man. In kitchen 10-12 years old
Tim R.
WASHER KENMORE 110.270826 Checked unit over found that the customer was getting dirt when running it through a cleaning cycle. Instructed customer to run multiple cleaning tablets through unit at once to help with build up inside the other tub. Reprogrammed washer and tested. Checks ok.
Tim R.
DISHWASHER SAMSUNG DW80F600UTF Replaced control and pump. Checks ok. If unit continues with same issue we will need to talk to AHS about possible replacement due to broken wiring.
Tim R.
DRYER GE GTD75ECSL1WS Replaced high limit thermostat. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced drain hose due to leaking at drain pump. Checks ok.
Tim R.
DRYER MAYTAG MEDB835DW4 Replaced door catch. Checks ok.
Tim R.
WASHER MAYTAG MVWB835DW4 Replaced drain pump. Checks ok.
Tim R.
WASHER GE GTW465ASN0WW Replaced two suspension rods. Checks ok
Tim R.
WASHER FRIGIDAIRE GLTF2940FE1 Replaced control and door lock. Checks ok.
Tim R.
DISHWASHER BOSCH SHX4AP05UC.5 Cleared out drain pump and tested unit. Unit drained multiple times with no issues if unit continues to act up will need control board.
Tim R.
DISHWASHER MAYTAG MDB7100AWB Replaced door gasket and fill valve. Checks ok
Steve M.
DISHWASHER WHIRLPOOL WDF760SADW1 Unit wonÍt run. Rack falls out. Need pump and rack supports.4 yrs old in kitchen; ordrd 4 W10195416 (RACK SUPPORT )s and 1 W11032770 (motor-pump)
Tim R.
WASHER FRIGIDAIRE FTF530FS0 Replaced drain pump. Unit checks OK
Steve M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Refrigerator section is not cooling, found evaporator frosted over. Checked service bulletin unit needs updated main control and evap cover1.5 years old located in kitchen; rqstng P&A on 1 W10815735 (cover-evap) and 1 W11332011 (CONTROL)"