Local Reviews
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Shaun S.
RANGE WHIRLPOOL RF3028XEN1 "Upon arrival found that unit didn’t have power at back of range meter was reading 0 on all 3 terminals, located breaker box and found that both 240v supply was turned off, one to range and one to dryer, reset breaker ran and tested all 4 burners on unit along with oven, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 "Upon arrival found that top half of the door not sealing against cabinet causing unit to have condensation buildup and freezing on shelve, tech loosen 4 bolts holding door in place, adjusted door and retightened bolts unit checks ok upon techs departure"
Brad A.
WASHER MAYTAG MVWC565FW0 "Found hub worn, ordered new hub.; rqstng P&A on 1 W10528947 (drive hub kit), states that autho needed"
Brad A.
DRYER FRIGIDAIRE LEQ2152ES0 "Found rear bearings and felt slides worn out, ordered new bearing kit and slides.; ordrng 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear) and 1 5303937183 (seal,felt lower)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 "Customer claims water dripping into frig unit from around vent holes in air duct assembly but not all the time.... so possibly when unit goes into defrost? Unit is cooling properly, removed evap cover good frost pattern. Checked drain was clear and no ice build up. Went ahead and used some foil tape and silicone to make sure water ran into the drip tray only. Then removed control assembly, inspected foam and gasket went ahead and used some silicone to try to seal up area better. No frost or sweat buildup around doors, and are sealing properly. Unit checks ok upon departure, told customer let us know."
Kevin S.
RANGE GE JGB720EEJ4ES "Replaced ignitor, oven is now heating properly, showed customer and explained about oven temps and heat cycles and pre heating. Unit checks ok."
Kevin S.
WASHER MAYTAG MVWC555DW0 "Replaced wash plate, put unit into a auto diagnostics, washplate is secure and all functions check ok."
Brad A.
REFRIGERATOR SAMSUNG RS267TDBP/XAA "Found unit not cooling properly on FF side, evaporator fan does not come on. Ordered evaporator cover and main board.; rqstng P&A on 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (FF EVAPORATOR COVER WITH FAN), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB5 Adjusted the door was rubbing and adjusted the fill on the ice maker and checks ok
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSR "Found icemaker room frozen, icemaker not able to produce ice properly. Ordered kit from Samsung.; ordrng 1 DA82-02695A (ICEMAKER SERVICE KIT)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new control board and unit checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL GC5NHAXSY03 Compressor needs replaced kicking off over heating
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Installed icemaker damper assembly and control board and unit checks OK
Brad A.
REFRIGERATOR SAMSUNG RFG297AARS/XAA "Found freezer evaporator with only 25 percent frost pattern, customer does not want to repair unit."
Kevin M.
REFRIGERATOR LG LMX25981ST/04 Installed new water valve and checks ok
Brad A.
DISHWASHER SAMSUNG DW80F600UTS/AA "Found unit starting to fill but not washing, case brake would not allow it to fill properly, installed new case brake. Unit checks ok.; used 1 DD82-01373A (CASE BRAKE) from stock"
Brad A.
DRYER SAMSUNG DVE60M9900V/A3 "Installed new idler pulley, unit is working properly."
Brad A.
WASHER KENMORE 417.481127 "Found door latch not responding with proper voltage is applied, installed new door switch. Unit checks ok."
Brad A.
DRYER MAYTAG MGDB800VQ0 "Installed new igniter gas coils and sensor, unit is heating up properly. Checks ok."
Tim R.
REFRIGERATOR KENMORE 6684002 Checked unit over found that the parts are NLA. No repair.
Tim R.
WASHER SAMSUNG WA40J3000AW/AA Checked unit over found broken wire to capacitor. Fixed wire. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EP/A3 "Replaced rollers and idlers. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (PLASTIC SUPPORT) from stock"
Tim R.
WASHER WHIRLPOOL WTW8500DC0 Checked unit over found that the agitator had come loose. Tightened down agitator.
Tim R.
WASHER HOTPOINT HSWP1000M4WW Checked unit over found both right side suspension rods had come loose and unit was out of place. Reinstalled rods. Checks ok.
Tim R.
WASHER KENMORE 110.2600201 Replaced broken drive belt and tightened down pulley. Checks ok; used 1 W10006384 (BELT) from stock
Tim R.
REFRIGERATOR GE GSE25HSHBHSS Fixed waterline going into filter housing. Checks ok
Tim R.
REFRIGERATOR GE GFE26GSKJSS Checked unit over found that the teeth for the ice-maker were frozen in the ice. Cleared ice and tested. Checks ok
Tim R.
WASHER WHIRLPOOL GHW9100LW Cleaned out the drain pump due to blockage and reprogrammed control. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 Checked unit over found that condenser fan was not getting power. Replaced control board under parts warranty condenser fan now getting power unit checks OK
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Door will not close and lock. Found door gasket loose from cabinet causing a door to bind and not close. Reinstall door boot and clamp properly to ensure the door to lock
Steve M.
REFRIGERATOR MAYTAG MFI2269VEM10 Unit has condensation building between door. Found mullion heater unplugged. Removed mullion and plugged heater in. Unit operating ok
Steve M.
DRYER FRIGIDAIRE GLEQ2152ES0 Belt came off. Reinstalled belt. Unit running ok
Steve M.
DRYER SAMSUNG DVE50M7450W/A3 Unit is not completing cycles properly unit is not completing cycles properly recalibrated moisture sensor dryer is operating OK.
Steve M.
DRYER KENMORE 110.870866 "dryer will not turn on user interface is not responding to the power button which is located in the cycle board. This is a two piece control. The cycle board is no longer available discontinue 2010, W10048200 cycle UI board. W10339952 receiver board10yrs old. Laundry roomAuth 183143352740Unit to put into replacement options"
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF5A Freezer completely defrosted. Ran through diagnostics all components and sensors tested good. Adjusted defrost thermostat to a lower position. Instructed customer to place jugs of water in each compartment to verify that unit is cooling properly. If problem persists will need to order controls
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Found evaporator fan not working installed new fan motor; used 1 242077702 (EVAP MOTOR) from stock
Steve M.
WASHER WHIRLPOOL WTW4815EW1 "washer will not agitate found a broken clutch assembly that damaged actuator. Replaced both parts washer operating OK4 yrs old laundry room; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve G.
DISHWASHER BOSCH SHP865YP5N/01 Customer states that unit has no power. tech moved the unit out a couple of inches the unit came on. Then tried to move the unit completely out and the floor would not let up move it out . Customer did have counter top damage from when he installed the unit. Customer does not want parts installed and the vender is exchanging out unit.
Steve G.
DISHWASHER KITCHEN AID KUDS301XBL6 Customer states that the unit is leaking from the front left corner. Cycled unit and the did not leak. Did see some suds building up. Possible suds issue. Did give customer helpful tips.
Steve G.
DRYER SAMSUNG DV45K6200EW/A3 "Customer states that the unit is making a noise and also dryer drum felt is loose. Installed new idler pulley, front rollers and drum assy. Cycled unit. Test ok."
Shawn H.
DRYER HOTPOINT NONE Checked unit and found timer knob cracked. Unit has no model number to look up parts. No tag anywhere on unit. Number customer gave isnÕt a model number. Installed used knob. Advised customer because of no model number I cannot look up exact part. Customer ok with used knob. Just happy to have a working unit. Please mail out invoice.
Shawn H.
WASHER LG WM2701HV Checked unit and found cold water valves leaking. No other leaks found. Replaced valve and ran to test. All ok. Please mail out invoice.; used 1 5220FR2075L (WATER VALVE) from stock
Shawn H.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Installed all provided parts. Advised customer that unit would fill ice bucket in roughly 24 hours then to dispose of first bucket. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Checked and found ice maker overfilled and frozen. Thawed ice maker and cycled to test. When ice maker fills it does not shut off the water valve. Replaced ice maker and ran to test. All ok. No more overfill. All under 30/90 warranty.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Checked unit and all lights flickering in freezer and fresh food. Found 120vac to led ac/dc module and a fluctuating 12vdc out. Unit needs led ac/dc module. Installed new and ran to test. All ok. No more flickering lights.
Shaun S.
DISHWASHER SAMSUNG DMT800RHS/XAA Removed and replaced parts listed checks ok upon tech departure
Shaun S.
REFRIGERATOR MAYTAG M1TXEGMYQ01 "Upon arrival found that tray that in freezer was froze up causing water not to drain properly into condensation pan, tech cleared all ice installed make shift defrost clip ran and checked out, unit checks ok upon techs departure"
Shaun S.
DISHWASHER FRIGIDAIRE FFED2406NS0A "Upon arrival tech ran and tested product left unit run about 20 on normal cycle high temp wash and sanitize to have heater also running, found no issue with unit, left unit running with customer unit checks ok"
Shaun S.
OVEN FRIGIDAIRE FGES3065KFD Removed and replaced panel on unit checks ok upon techs departure
Kevin S.
DISHWASHER GE GDF610PSJ2SS "Installed drain pump, ran unit in quick wash, checked to make sure no leaks. Unit checks ok."
Kevin S.
DISHWASHER KITCHENAID KDTE104ESS2 "Replaced control, put unit into a normal with heat dry. Unit filled and washed, checked for leaks, none. Told customer to check when it was done to see if it is heating ok."
Kevin S.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Replaced new door. Took pics attached and showed customer.
Kevin M.
REFRIGERATOR LG LSXS26326S/02 Could not find any leaks or any abnormal noises at this time
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed brd and unit checks ok
Brad A.
DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley broken, installed new pulley, unit is working properly.Please mail receipt to customers home.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
REFRIGERATOR BOSCH B21CT80SNS/02 "Installed new door, unit checks ok."
Brad A.
WASHER MAYTAG MVWC565FW0 "Installed new gearcase, belt, agitator, and cam, unit checks ok."
Tim R.
WASHER MAYTAG MAV9557EWW "Checked 7nit over found loud bearing noise in spin cycle. Needs new transmission and inner basket. Customer say unit isnÕt advancing either. Needs timer. Unit is 20-25 years old. In laundry room. In poor condition not worth repair.; rqstng P&A on 1 22003459 (STAINLESS STEEL TUB) and 1 22004073 (TIMER) and 1 35-6615 (ht trans s), states that autho needed"
Tim R.
WASHER SAMSUNG WF520ABW/XAA "Checked unit over found that the unit needs front, mid and rear tub parts along with door bellow. Unit is 10 years old in laundry room. Not worth repair.; rqstng P&A on 1 DC64-02174A (DOOR BOOT) and 1 FR9NTTUB (DC96-16156A) and 1 INNERTUB (DC97-16086A) and 1 REARTUB (DC97-16151A)"
Tim R.
REFRIGERATOR GE GFE26GSKJSS Replaced shorted icemaker. Checks ok; ordrng 1 ####(TS) (ICEMAKER)
Steve M.
COOKTOP GE PGP7036DL1BB Performed Lp conversion. Household does not have gas hooked up yet therefore could not test
Steve G.
DISHWASHER FRIGIDAIRE FDB11000RHM2 Customer state that the unit is leaking. Installed new door gasket. Cycled ; ordrng 1 FR809006501TS (GASKET)
Steve G.
MICROWAVE JENN-AIR JMW3430DS02 Display will shut down. Unit will reset/reboots itself. Sometime customer has to trip the breaker to reset it. Unit does not trip breaker. Display. Main board. ; saved tckt
Steve G.
WASHER BOSCH WFMC5440UC/15 Customer states that the unit is throwing up a error 13. Customer needs new drain pump assy. ; ordrd 1 436440 (drain pump)
Steve G.
RANGE GE JBP72B0K2BB Customer states that the broil element is not working. ; rqstng P&A on 1 1111 (BROIL ELEMENT)
Shawn H.
REFRIGERATOR KENMORE 795.7205311 Checked unit and found ice maker binding up in dump position. Unit needs auger motor/ice maker assembly. Ice maker I brought with me will not work. Harness is different. Picking up correct ice maker and coming back out tomorrow to install. Collected deductible by card.; ordrng 1 AEQ73110203 (ICE MAKER ASSEMBLY )
Shawn H.
RANGE GE JVM6175EF1ES Found start and cancel buttons not responding to input. Checked for continuity on ribbon strip and do not have any. Unit needs touch pad and control. ; ordrng 1 WB27X11080 (microwave control bo) and 1 WB56X20477 (control panel asm es)
Shawn H.
DISHWASHER BOSCH SHE3ARF2UC/14 Checked unit and found main control getting voltage but not powering up. Unit needs control. Part is under warranty for 5 years. Have pic of POP and of warranty page in owners manual. Please order board. ; ordrng 1 705047 (control unit)
Shaun S.
WASHER KENMORE 796.3151221 "Inner basket ajq73293810 156.87Nut 22.75Upon arrival to install new transmission on unit, tech is not able to bust tub nut free to remove inner basket from unit to make necessary repair, tech contacted HBW and informed them of what was going on and to provide them with prices and part numbers of extra parts needed. Tech was able to obtain part number and prices for inner basket and tub nut but couldnÕt obtain part number or price for outer tub due to no info in look up, tech contacted DAP for info along with office ; rqstng P&A on 1 OUTER TUB and 1 4020fa4208j (NUT) and 1 AIQ73293810 (INNER BASKET), states that autho needed"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LWJA "Customer complaint about mold on door seal, upon arrival unit was already cleaned. Took temp checks freezer only about 6 degrees and frig around 47 or so. Checked could hear the evap fan running fine, Checked make sure airflow through damper between freeZer and frig could feel airflow. I had heard the compressor come on and cooling for a few minutes, i unplugged the unit to move out from wall. Compressor was very hot to the touch. Plugged back in unit in after about 10 mins of cleaning, amp meter showing only. .06 amp draw and hear evap fan running. Compressor and condenser fan not running at this time, Waited 10 mins or more. Unplugged unit again, took checks of start relay and compressor. Measuring between all three terminals i was getting around 15, 12 , and 6 ohms which is out of spec. I highly suspect compressor going out. Customer had noted the frig hadnt seemed to keep up on cooling for a few weeks now. Upon leaving was able to get the c
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814QB0 "Frig appears to be cooling ok still in freezer and frig section however there is much frost and water build up as unit is not sealing properly in freezer door. Customer claims prior servicer replaced the door but looks as if used old door seal. Examined seal found split and tear in seal at the top. Ordering new door seal first.; ordrng 1 242193209 (gasket-frzr door)"
Kevin S.
RANGE FRIGIDAIRE LGEF3045KFK Found bottom right corner of pcb control mount broken where right screw comes in. Located in Kitchen 2015.; rqstng P&A on 1 5304495520 (MAIN PCB)
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Ice advances manually brd not telling ice maker to go thru cycle; ordrng 1 DA41-00669A (MAIN BRD)
Kevin M.
REFRIGERATOR GE GFD28GSLESS Kitchen 1 yr not getting water to IMk & DISP; ordrng 1 WR30X28731 (IMK) and 1 WR57X10098 (valve dual water) and 1 WR57X27487 (WV)
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Error code is 25 E def heater bimetal & sensor; ordrng 1 DA96-00660E (DEF HEATER ASSY) and 1 DA97-12609C (FF FAN ASSY)
Brad A.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 "Installed new motor control, unit still not working. Ordered control board.; ordrng 1 5304500489 (board)"
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Unit needs repaired per ice maker bulletin and bucket cracked; ordrng 1 DA81-05595A (SILICON) and 1 DA82-02671A (IÕM SVC KIT) and 1 DA97-14504C (BUCKET)
Brad A.
DRYER ELECTROLUX EFMG627UIW0 "Found proper voltage coming into main control board, power button does not respond, ordered user interface and main control. ; ordrng 1 5304515232 (USER INTERFACE) and 1 5304515238 (MAIN BOARD)"
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found right FF door making sounds when closing. Ordered new hinges, and stopper.; ordrng 1 DA61-09950B (DOOR SUPPORT MIDDLE ) and 1 DA61-09952B (STOPPER DOOR) and 1 DA61-09969B (HINGE LOW) and 1 DA63-07545B (GROMMET) and 1 DA97-14977B (HINGE ASSEMBLY MIDDLE RIGHT)"
Brad A.
WASHER GE GTW330ASK0WW "Found oil leaking from gearcase, needs new gearcase, clutch, shifter, and belt; rqstng P&A on 1 WH01X24697 (washing machine driv) and 1 WH05X24185 (clutch) and 1 WH05X25036 (mode shifter asm) and 1 WH38X27335 (platform trans asm k) and 1 WH49X25379 (transmission pulley), states that autho needed"
Tim R.
DISHWASHER GENERAL ELECTRIC GSD4000K55BB Checked unit over found drain pump shorted. Replaced drain pump. Ok; ordrng 1 #####(TSDN) (DRAIN PUMP)
Steve M.
RANGE KENMORE 911.956399 Clock timer is not working. Cannot set self clean21 yrs old kitchen; ordrng 1 wb19x10005 (clock)
Steve M.
MICROWAVE FRIGIDAIRE FPMO209KFB Microwave will not power on. Found burnt component on noise filter board. 8 yrs old. Built in kitchen; ordrd 1 5304492543 (filter)
Steve M.
WASHER GE GTWN4250D1WS Unit will not finish cycle not pumping water out properly found faulty pressure switch. Replaced pressure switch washers operating properly; ordrng 1 WH12X10412 (switch pressure (TS))
Steve G.
RANGE - GAS FRIGIDAIRE LGGF3046TFE Customer states that the unit has an error code f11; ordrng 1 FR316419841 (BLACK OVERLAY) and 1 FR5304516075 (MAIN BOARD)
Steve G.
REFRIGERATOR FRIGIDAIRE XXXXXXX Customer states that the unit cover is cracked and letters worn off; ordrng 1 241611218 (label-module cover) and 1 241678710 (cover-module)
Tim R.
DISHWASHER LG LDS5540ST Replaced touchpad. Checks ok.
Tim R.
WASHER WHIRLPOOL WFW9050XW0 Checked unit over found unit needs new control. No repair. Per customer.
Tim R.
DISHWASHER GENERAL ELECTRIC GSD4000K55BB Checked unit over found bad connection on the solenoid engaging the drain. Fixed connection ok.
Tim R.
RANGE FRIGIDAIRE FFEF3012UBB Checked unit over while maintenances man was with me. Explained that the clicking was the relays between bake and broil kicking on and off trying to get unit up to the correct temp. Checks ok
Steve G.
REFRIGERATOR MAGIC CHEF HMWC444DZ Customer states that the door outer glass has condensation build up.Called jeanna at techline. Said door is bad. ; ordrng 1 312260100178 (DOOR)
Tim R.
WASHER LG WM3250HVA Replaced cold water valve due to leaking. Checks ok ; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
WASHER LG WM2301HW Replaced drain pump due to unit not draining. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
DRYER SAMSUNG DV40J3000EW/A3 Replaced rollers. Checks ok; used 2 DC97-16782A (PLASTIC SUPPORT) from stock
Tim R.
DRYER SAMSUNG DV45K6200EZ/A3 Reattached interior vent. Checks ok
Shawn H.
RANGE GE CGS700P3M1D1 Customer states that unit will preheat but a few minutes after it shuts down and displays lines on the display. Preheated unit to 350 to test. Unit heated to 350 fine; after 6 minutes of maintaining 350 the control went blank and reset like a power failure occurred. Unit needs main control and u/I. ; ordrng 1 WB27X31708 (cntrl u/i ) and 1 WB27X32099 (main cntrl)
Tim R.
WASHER LG WT4870CW Ran unit through two quick washes and drain and spins no leaks. Added clothes ran through a normal wash no leaks drained out no leaks. Instructed customer to observe unit for leaks.
Shawn H.
RANGE AMANA ART6100E Found oven door lock stuck closed. Freed door and found door latch lever bent preventing latch from fully releasing. Lever cannot be straightened and needs replaced. Part is NLA as of 2015. Unit is in kitchen and is 23 years old. ; rqstng P&A on 1 303039B (latch arm(NLA 10/15))
Steve M.
REFRIGERATOR FRIGIDAIRE DGHF2360PFAA "35.5 in crisper drawers. Removed all drawers, check for air leaks, adjusted shelving, adjusted freezer door alignment. Tested thermistor in cabinet liner checks 45 degrees, main PCB reading 44. Repositioned thermistor is cabinet to ensure absolute best exposure for accurate temperature reading.Wayne at tech ran through diag. Checks ok82727280"
Steve M.
WASHER WHIRLPOOL WTW4900BW0 Washer is leaking water. Found small pinhole in pressure hose. Removed bad section of hose near air trap. Unit pertains properly.5 yrs old basement
Shawn H.
DRYER LG DLE0332W Checked unit and found thermal fuse shorted open. Replaced thermal fuse and cleared unit of lint. Ran to test. All ok. Unit is heating fine now. ; ordrng 1 6931EL3003D (THERMAL FUSE )
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA "Icemaker not cycling. Installed new icemaker and sealed iceroom. Also installed y clip; used 1 DA82-02367A (Y CLIP), and 1 DA97-13718C (IMK) from stock"
Steve M.
RESIDENTIAL REFR LG LFXS30766D/01 Automatic door closer mechanism became disengaged remove lower track assembly reengaged door closer. Freezer door is now closing properly
Steve M.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Installed new main control/user interface kit along with icemaker. Refrigerator and freezer started cooling properly and icemaker checks OK
Steve M.
DISHWASHER WHIRLPOOL WDT720PADM2 Installed new rack adjusters and rail stops upper rack is now moving in and out freely
Kevin S.
REFRIGERATOR SAMSUNG RF24FSEDBSR "Customer complaint of fan noise. Had to defrost evap cover and removed. Found ice buildup in upper right hand side of unit. Defrosted area, found a three inch hairline crack on back wall to right just above evap pic taken. Defrosted entire evap, temporarily added foil tape, was told needed patch kit. Ohmed out heating element and thermistor. Readings appeared ok. Put evap cover back on and shelving temp reading at display reading 19 degrees and going up, took temp read with infrared showed unit was cooling. Called techline explained all details says need to order new evap cover because of incorrect temp readings in display and to order the thermistor and he had me adjust the defrost timeline to a 1-17 on settings which i have never done before.; ordrng 1 DA32-10104N (temp sensor) and 1 DA97-13757A (EVAP COVER)"
Steve G.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Customer states that the unit is leaking. Found the refrigerator section drain line was frozen up. Thawed out and ran a brush down the drain line to make sure the line was clear.
Steve G.
WASHER MAYTAG MVWC565FW0 "Customer states that when she was near the washer it sounded like the water was rushing in and the tub filled up. Tech calibrated the unit and ran diag. No error codes, tech ran several different cycles and was not able to hear or see anything out of the ordinary. Check ok"
Steve G.
REFRIGERATOR SAMSUNG RF31FMESBSR/AA Installed new icemaker and clip assembly installed new main board and refrigerator section evaporator check heater heater checked OK cycled unit advise customer it will take several days for it to cool down test OK
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAEWW/AA Needs repaired per ice maker bulletin auger jamming up & bucket cracked
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Customer states that the unit is not cooling. Found ice build up around the evap motor. Gave customer verbal est of 275-300 to repair the unit. Customer is not going to repair the unit.
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 3 months in Kitchen Filltube & Lower ice maker leaking ; ordrng 1 5303918602 (kit water tube) and 1 5304504052 (IMK)
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Customer states that the lights are not coming on.. Customer just moved the unit and the movers did not installed the top cover. Installed.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Kitchen 2 yrs EVAP fan noise and cont brd not communicating properly; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)
Steve G.
WASHER FRIGIDAIRE FFLE1011MW2 Installed new belt and Aylor pulley low test unit checked OK
Steve G.
WASHER HOTPOINT HTW200ASK1WW "Customer states that the unit is not washing or draining. Remove water from tub, removed the pump assy. Notice that the water lines where backwards. Reversed the lines for the customers."
Kevin M.
REFRIGERATOR LG LMX25981ST/04 Rear water valve leaking; ordrng 1 5221JA2011J (WV)
Shawn H.
REFRIGERATOR WHIRLPOOL ED2KHAXVL01 "Checked unit and found weak cooling in both sides. Frost pattern is good on evaporator, fan is running, damper is working properly. Fresh food side temp is around 50, freezer is around 30. Suspect low charge. Would need another tech to check charge level. When inspecting the evaporator frost pattern I noticed a large crack/hole in the liner on the left hand side. This is letting warm air/moisture in. There is ice build up behind the liner. When you push on liner you hear a crunching sound. Have photos of crack. Ice build up behind liner is not repairable. Ice maker is making ice but wonÕt dispense. Found auger motor locked up. Please update spelling of last name Feagle. In kitchen age is 10 years. Called 210HBW and gave them diagnosis. Authorization for no repair labor only. Authorization # 112245209568 collected $100.00 deductible by card."
Shawn H.
RANGE GE JGSP33WEV5WW "Checked unit and found gas smell coming from oven door. Oven and broiler burners are fully igniting and no leaks at fittings. Smell is because the oven door isnÕt closing fully. The right side hinge is broken keeping the door open. Inner door skin is bent from hinge being broken. Unit needs hinges, & door skin. Customer states that GE has been out diagnosed the issue, and set up replacement of unit. AHS dispatched call wrong to us. Bill for trip."
Brad A.
WASHER KENMORE 417.481127 "Unit was stacked, unable to diagnose unit properly, customer will reschedule.; saved tckt"
Shawn H.
REFRIGERATOR GE GFE26JBMAFTS Installed all provided parts. Ice box door is sealing tight now. No more air leakage.
Shawn H.
WASHER WHIRLPOOL WTW8040DW2 "F9E1, F8E6, F0E3, F2E1 codes present. 3 refer to drain issues, last is a stuck key code. Noise is from drain pump. Found drain pump getting voltage but not moving water. Replaced pump and ran to test. All ok. Unit drains fine now. ; used 1 W10876600 (DRAIN PUMP) from stock"
Shawn H.
DRYER GE GTD45EASJ1WS Checked unit and found drum not turning do to blower wheel binding up on housing. Drive motor came loose from hold down bracket allowing wheel to shift. Re-secured motor and ran to test. All ok.
Brad A.
REFRIGERATOR SAMSUNG RS25J500DSG "Water line to dispenser was ripped off, needs new water line.; ordrng 1 UNKNOWN(LOWESPRICE) (WATER LINE TO DISPENSER)"
Shawn H.
DRYER SAMSUNG DV45H7000EW/A2 Checked unit and found heating element shorted open. Replaced and ran to test. All ok. Advised customer to run 60 minute timed dry on high heat to burn off packing oil. ; used 1 DC97-14486A (ELEMENT) from stock
Brad A.
DRYER SAMSUNG DVE60M9900V/A3 "Samsung ticket number 4150505495Found idler pulley making excessive noise, ordered new pulley.; ordrng 1 UNKNOWN (IDLER PULLEY)"
Brad A.
DRYER GE GFD48GSSK0WW "Found blower shell threads stripped, blower wheel will not come off. Threads from motor damaged, ordered motor and blower wheel.; ordrng 1 WE01X10372 (steel hex nut) and 1 WE16X10007 (wheel blower asm) and 1 WE17X25555 (motor drive)"
Shaun S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Upon arrival removed and replace imk in freezer cabinet, cycled unit through, filled with water now just waiting for water to freeze; used 1 DA97-0603B (IMK) from stock"
Shaun S.
WASHER LG WM2350HRC "Upon arrival found that unit needs to have a good cleaning cycle ran through it found no issue why gasket would need to be changed now, customer to talk over with husband and call back if repairs desired"
Brad A.
MICROWAVE WHIRLPOOL WMH32519CT0 "Found start button not responding, ordered membrane and microcomputer.; rqstng P&A on 1 W10471682 (panl-cntrl) and 1 WPW10547767 (cntrl-elec), states that autho needed"
Shaun S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Upon arrival found that imk was froze up due to fill line being installed to far in unit from factory, tech removed all ice reinstalled parts, ran and checked out, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Installed shelve air filter and water filter, unit checks ok"
Kevin S.
WASHER WHIRLPOOL WTW4800BQ1 "Customer claims unit will not spin out, put unit into auto diagnostics, unit is acting as if problem with the main board itself. Tried putting unit into a a drain and spin. Had removed power from unit for a couple of minutes, proceeded again to cancel out and put unit into,a drain and spin. Unit will not allow to cancel out and other issues. Customer decided against repair. Collected $91.11 cash"
Kevin S.
REFRIGERATOR FRIGIDAIRE DGUS2645LF3 "Diagnosed issue water draining in from behind evap cover from fill tube from icemaker causing issue of ice buildup around evap fan. Customer has taken upon himself to check out the issue and clear ice prior, and has google/youtube the issue. Customer would like to try repair himself, gave him part numbers needed and explained. Collected service call, advised from there."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replaced parts, put some sealant on around fill tube in back then placed foam ring over top. Defrosted and removed any chunks of ice and around fan. Tested water dispense and turned on icemaker. Unit checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Upon steaming out unit, took multiple pictures before, during, after. When i cleared away enough ice, i noted extreme damage to the icemaker, the auguer motor, above the cooling loop and right hand side wall has a crack and some warped spots. Called tech line spoke with Alex, he had me do a visual support assist and showed him the unit damage.
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new water valve and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 Installed new icemaker in a new unit checks OK
Brad A.
WASHER MAYTAG MVWC200BW0 "Installed new control and actuator, unit is working properly. Checks ok.; used 1 W10006355 (TS) (ACTUATOR ) from stock"
Brad A.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Delivered shelf
Brad A.
RANGE LG n/a "Found lower oven temperatures cycling to high, adjusted down 35 degrees.Found upper oven temperatures to low, adjusted up 15 degrees.Unit is heating properly. Checks ok."
Brad A.
REFRIGERATOR KITCHENAID KRFF507HWH00 "Installed new ice door motor, unit is working properly."
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 "Installed new heater and defrost thermostat and door gaskets, unit is defrosting and sealing properly."
Brad A.
REFRIGERATOR SAMSUNG RF267ABRS/XAA "Installed new freezer door rails, door is sealing properly, unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL WRS586FLDW00 "Installed new diffuser, unit opening diffuser properly, unit is cooling like it should. Checks ok."
Tim R.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Unit only developing half frost pattern and intermittently stops cooling in freezer. Needs new evaporator, compressor and condenser. Also back cover warped because heater sticking on. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W11024683 (cover-evap) and 1 W11092625 (compressor) and 1 W11233073 (condenser), states that autho needed"
Tim R.
WASHER SAMSUNG WA45N3050AW/A4 Replaced drain pump. Checks ok
Tim R.
ELECTRIC RANGE FRIGIDAIRE PLEFZ398ECF Replaced control and seal. Checks ok
Tim R.
WASHER GE GTW750CPL1DG Replaced lid lock. checks ok; used 1 WH01X27954 (LID LOCK) from stock
Tim R.
DRYER SAMSUNG DV42H5200EW/A3 Replaced idler. Ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER FRIGIDAIRE FBD2400KB Replaced spray arm and nut. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced door seal. Checks ok; pckd up 1 154827601 (gasket)
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 "Unit needs new freezer door seal. Customer is also going to attempt to record the noise he keeps hearing because it is very intermittent that way we can see what itÕs doing. We do not want to schedule until he is able to record that noise.; ordrng 1 241786006 (gasket,door frz)"
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413UB1A Replaced drain hose due to leak around pump area. Checks ok; pckd up 1 807117001 (hose)
Tim R.
WASHER WHIRLPOOL WFW5620HW0 Replaced cold water valve. Checks ok ; pckd up 1 W1131256 (VALVE)
Tim R.
WASHER ROPER RTW4516FW2 Replaced actuator. Checks ok; pckd up 1 W10913953 (actuator)
Tim R.
WASHER KENMORE 796.3151221 Checked unit over found that the unit needed a new control due to spin cycle not starting also found that the bearings were squealing when it was working on high spin speed. Talked with Monic at AHS she said they were going to put unit into replacement options. 0MCDL; rqstng P&A on 1 3661EA1009F(DO) (TRANSMISSION ) and 1 EBR75639502(DO) (CONTROL)
Tim R.
DISHWASHER WHIRLPOOL GU2500XTPS1 Checked unit over found when dishwasher would reset unit would run through one cycle fine then everything would shut down and clean light would flash. Needs control and touchpad. Talked with Sonya at AHS and they are discussing replacement options. Auth#107srbl Sonya; rqstng P&A on 1 3385744(DO) (panel-cntl) and 1 8564547(DO) (cntrl-elec)
Tim R.
DRYER WHIRLPOOL WED49STBW0 Replaced thermal cutoff. Checks ok; used 1 279816 (FUSE) from stock
Tim R.
DRYER WHIRLPOOL LE6090XSN1 "Check unit over found that unit had a shorted motor a shorted timer and a broken temperature switch. Multiple parts NLA. Unit is about 35 years old. Not a good repair.; rqstng P&A on 1 279827 (motor!dryer) and 1 696321(NLA) (switch,temp!dryer) and 1 696434(NLA) (timer)"
Tim R.
DISHWASHER WHIRLPOOL WDT720PADM2 Checked unit over found that the unit didnÕt have any rinse aid in it and also wasnÕt kicking the heater on correctly. Replaced control. Checks ok. Instructed customer to get rinse aid and opening the door while in the dry process.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit keeps tripping overload.; ordrd 1 241941005 (starter)
Steve M.
WASHER GE GTW460ASJ9WW Washer will not spin out. Found faulty lid lock. Unit spins ok. Ensured pressure trap is clear. Unit is operating ok. Customer is not satisfied with amount of water washer uses as well. Ran through diag on pressure sense test. Unit checks ok. Operating per GE specs.; used 1 WH01X27954 (LID LOCK) from stock
Steve M.
RANGE GE JB256DM1WW Installed new main PCB. Oven checks ok.
Steve M.
RANGE GE JB256DM1CC Unit is taking too long to preheat. Found broil element plug not connected on main board. Crimped connection on main board. Unit heating properly. Customer concerned with alignment of cooktop. Advised her to contact place of purchase
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Icemaker is not cycling. Installed new icemaker and sealed rear fill tube; used 1 241798224 (IMK), and 1 5305877995 (COMPOUND) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE LGUS2642LF1 Installed new user interface refrigerator is cooling properly
Steve M.
WASHER LG WT7100CW Unit not finishing cycles. Lid lock keeps trying to lock. Adjusted lid lock strike plate. Unit operating properly.
Steve M.
WASHER WHIRLPOOL WTW7040DW1 "Unpackaged console and found damaged. Part not needed. found melted burnt board, will not turn on. Installed main control. Washer operating properly."
Steve G.
DRYER MAYTAG HYE2460AYW Install new outlet pulley and blower wheel cycled unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Had customer with all that unit checks answer check heater all checked OK installed refrigerator section evaporator motor and main board also flushed out defrost drain line cycled unit test OK
Steve G.
DISHWASHER BOSCH SHE3AR76UC/22 Customer states that the when she fills up the soap dispenser it leaks out. ; ordrd 1 121008380 (SOAP DISP)
Steve G.
DRYER SAMSUNG DV395ETPASU/A1 Customer states that the unit is not heating. Check heater and power and found that the thermo fuse is out. Installed new fuse. Test ok.; ordrng 1 DC96-00887ATS (FUSE)
Steve G.
DISHWASHER GENERAL ELECTRIC GDT695SSJ4SS Customer states that the unit is not draining. Found a loose wire to the pump assy. Reseated. Test ok.
Steve G.
REFRIGERATOR BOSCH B21CL80SNS Installed new icemaker cycled test OK old icemaker was returned back to office to send back as defective new
Shawn H.
REFRIGERATOR GE HRF15N3AGAS Preordering air tower with damper. Spoke with customer and he is wanting unit replaced. Advised him I do not have the authority to. Advised him to call his retailer if he wants to try and have it replaced. Advised IÕd proceed on with ordering parts. ; ordrng 1 WR14X28491 (refrigerator air duc)
Steve G.
DBL OVEN THERMADOR n/a Customer states that the while pre heat or cooking the unit will completely shut down. Unit just stops. It doesnÕt trip any breakers. Zach techline.
Steve G.
REFRIGERATOR WHIRLPOOL ED5PVEXWS11 Customer states that the unit is leaking. Found that the defrost drain line is clog. Thawed out flush out. Test ok.
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed all provided parts except filter assembly. Wrong par was ordered by tech. ; ordrng 1 DA97-12661A (FILTER ASSEMBLY )
Shawn H.
WASHER MAYTAG MVWC360AW0 "F7E5 shifter fault, F7E6 motor fault, code found. Ran unit into diagnostics and it wouldnÕt shift. All voltages and ohm readings are good. Replaced shifter and ran to test. All ok. Unit spins and agitates fine. Motor bearings are a little noisy. Advised customer. Otherwise unit is good. All ok. Please mail out invoice. ; used 1 W10006355 (ACTUATOR) from stock"
Shawn H.
DISHWASHER BOSCH SHEM63W55N/11 Checked unit and found cabinet trim interfering with door. Pulled trim from unit and door seals fine with no leaks. Unit needs cabinet trim. ; ordrng 1 744998 (TRIM)
Shawn H.
WASHER MAYTAG MVWC416FW0 Installed all provided parts and ran to test. All ok no more leaks.
Shawn H.
DISHWASHER WHIRLPOOL GU1200XTLB3 "Unit is in the kitchen 15 years old. Checked unit and found hairline crack in bottom of tub. No signs of abuse. Tub is leaking from crack. Unit needs tub, door seal, and sump seal. Due to age and cost of repair I do not believe this to be a cost efficient.; rqstng P&A on 1 W10413848 (tub) and 1 W10542314 (door seal) and 1 WP8268395 (gasket)"
Shawn H.
DISHWASHER WHIRLPOOL DU1055XTVB0 "Checked unit and found sump full of debris and chopper arm broken from motor. Advised customer to clean scale build up with a cup of vinegar in machine and run on pots and pans cycle. Cleared sump of debris and ran to test. Machine fills, heats and drains fine. Needs chopper assembly. Please order.; ordrng 1 WP8268383 (chopper)"
Shawn H.
OVEN WHIRLPOOL WOD51ES4ES00 Installed all provided parts and ran to test. All ok.
Shaun S.
REFRIGERATOR KENMORE 253.6041261 Found that unit needs a new cond pan due to a crack in it leaking water on floor and freezer door gasket not sealingCalled and left message for Matt for approval waiting on call back; ordrng 1 241920605 (pan-defrost) and 1 252193203 (GASKET)
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Installed all provided parts and ran to test. All ok. Fans running and unit is cooling.
Shaun S.
DISHWASHER BOSCH SHSM63W55N/11 "Removed and replaced lower spray arm on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
WASHER KENMORE 110.270866 "Upon arrival ran a rinse and spin test on unit, found that unit is giving a UL error code, found that stator motor is crackEd; ordrng 1 ROTOR and 1 STATOR"
Shaun S.
DRYER WHIRLPOOL WED8000DW1 "Upon arrival tech ran and checked unit out through diag mod and through normal operation and found no noise coming from unit, tech going to try an replace pulley and rollers; ordrng 1 IDLERPULLEY and 1 ROLLERS"
Shaun S.
DRYER LG DLEX3870W "Upon arrival found that unit had clothing caught in blower wheel causing unit not to rotate under power, removed clothing, ran and checked out unit checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Removed and replaced display board of front of unit, ran and checked out, had customer observe repair ch cos ok upon techs departure"
Kevin S.
WASHER LG WM4370HKA "Removed original board found that its not the correct part number needed for this model. So i will need to send the main pcb back. The correct board ends in 25. Also nicole from techline, had me check to make sure all 16 screws were installed in the unit to the sidekick washer, most do not put in screws in the backside. Sure enough no screws in the back side. Will look to find some screws to install. Will return board to Shari and have her order correct board. Checked washer in a speed wash to make sure unit is working when left.; ordrng 1 EBR79950225"
Shaun S.
WASHER KENMORE 110.270626 "Upon arrival removed and replaced rotor and stator on unit, ran and checked out, unit checks ok"
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 unit intermittently not heating or running? Watch user quickly push in the knob instead of properly giving the timer switch a moment to engage. I checked 240v good at the dryer, and proceeded to test various drying cycles on all settings for sense and time dry. Then also cycled fabric selector knob to no heat and back to heat. Troublehot with it for over 30 mins. Could not get the unit to act up at all. Dryer has proper ventilation and checks ok, explained to customer to continue to use and let us know."
Kevin S.
WASHER MAYTAG MVWC555DW0 Found agitator plate loose and grooves worn out. Will need new agitation plate.; ordrng 1 W10902814 (washplate)
Kevin S.
DRYER MAYTAG MEDX500XW0 "Tested unit, making loud screeching noise. Found that idler pulley needs replaced. Repaired with truck stock part. Unit checks ok, showed customer.; used 1 W10837240 (BRACKET/PULLEY) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE GLRS267ZCB1 Control brd not communicating properly fan motor speeding up and down ; ordrng 1 5303918476 (adc iv kit) and 1 5303918549 (FAN MOTOR)
Kevin S.
WASHER ELECTROLUX EIFLS60LT1 "Replaced hose assembly, found pinhole in the old showed customer. Ran unit the first time and had a leak, had to remove front assembly off and adjust again. 2nd time unit was filling, agitating and draining without issue. No leaks, unit checks ok."
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC "Found some water residue in upper center towards door. Checked door seal looked perfect. Has really good vacuum to the door. Went ahead and added a thin layer of silicone at the joint where the plastic molding meets the cabinet and the joint in between the upper part of the door seal. Unit is working properly."