Local Reviews
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Brad A.
DRYER WHIRLPOOL n/a "Found dryer element open, needs new element. manufactured 2011; rqstng P&A on 1 WP3387747 (element)"
Tim R.
DISHWASHER WHIRLPOOL WDT710PAYM5 Checked unit over found that the control panel buttons weren’t working. Needs new control panel. Customer to talk with wife when she wakes up.
Tim R.
DISHWASHER KITCHENAID KDTE104DSS1 Checked unit over found that the unit wasn’t dissolving the pods. Found that the float switch was stuck and wouldn’t fill with water. Fixed floor switch. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced controls. Checks ok
Tim R.
WASHER MAYTAG MVWC200BW1 Checked unit over found that the unit wouldn’t go into a spin cycle.unit had error code for not reached targeted speed. Recalibrated and tested and it ran through properly. Checks ok
Tim R.
WASHER WHIRLPOOL WTW8800YC0 Checked unit over found that the outer tub was leaking due to bearings in the tub being worn out. No repair due to cost.
Tim R.
DISHWASHER MAYTAG MDB8969SDE Replaced tracks. Checks ok
Tim R.
WASHER LG WM3700HWA Adjusted door seal and door. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Replaced shorted icemaker checks ok; used 1 241798224 (ICE MAKER) from stock
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Checked defrost pattern in fresh food. Everything is operating properly
Steve M.
WASHER MAYTAG MVWC555DW1 "Unit has. Ew clutch pack. Test ran, couldn’t find anything acting up at this time"
Steve M.
MICROWAVE FRIGIDAIRE FGMV17WNVFA Unit won’t start. Replaced monitor switch. Unit operating properly ; used 1 5304509459 (MICRO SWITCH) from stock
Steve M.
WASHER LG WM2487HRM Cleaned out drain hose.
Steve M.
DRYER AMANA NED4655EW1 "Found fuse blown again installed new cycling thermostat and fuse. Unit is heating properly; used 1 279816 (FUSE (PW)), and 1 3387134 (THERMOSTAT) from stock"
Steve G.
MICROWAVE KENMORE 790.8036331 Unit is 7 years old in kitchen.Unit is a microwave not a hood. Customer wants to unit to vent outside not above the microwave as it should. I adv. customer that they need to get a hood and have a contractor vent it outside.
Steve G.
DRYER MAYTAG LDE840ACL Unit is not heating as well as it should...Customer is not going to repair. Est of 500.00. Parts labor and tax
Steve G.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Customer had freezer bins falling down. Warranty sent him the bins and they continue to drop down. Tech put spacers next to the rails. Load test.
Steve G.
DISHWASHER LG LDP6797BD Customer unit will not respond when the unit is closed. Customer need console assy and latch. Customer is not going to repair the unit.. He is going to call warranty company to see if they will cover repair.
Steve G.
WASHER SAMSUNG WA40J3000AW/AA 12 Customer states that the unit is loud in drain. Cycled unit and was not able to get the unit to recreate the noise.
Steve G.
WASHER GE GTW680BSJ3WS Installed new bank control cycled unit program unit test OK
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS26R4AW5 "Unit is 18 years old in garage. Upon arrival customer stated that unit wouldn’t cool for 3 days but last night the unit kicked on. He placed some items in the freezer and they’re frozen solid. Unit is running and cooling at this time. Suspect defrost board relay is sticking or compressor is overheating. All fans are running, cold controls are working properly. Could not duplicate concern of no cool. Advised customer to monitor unit. Collected deductible by check."
Shawn H.
WASHER SAMSUNG WF42H5200AF/A2 Upon arrival customer stated that since the unit was moved to repair a leaking water line behind; that it goes out of balance code and found unit not level causing unit to shake. Left rear leg wasn’t contacting the ground. Leveled unit and ran in spin to test. Unit no longer shakes and spins smooth. All ok.
Kevin S.
REFRIGERATOR KITCHEN AID KSCS25MVMK02 "Customer claimed they only had a little bit of water in the front toward left hand side of unit. Unit is a side by side, inspected freezer side drain was clear. Customer had recently changed water filter and turned off icemaker. Filter is located on bottom center left. Drain pan is far left. Turned on icemaker was able to see it cycle and kick on water valve, did not see any water leaking from waterlines or filter housing. Unit has no water dispenser only icemaker. Drain pan was empty, unit i believe is over 12yrs old in good shape. Went ahead and cleaned dust off condenser coil never been done will improve air flow. Told customer to continue to monitor or if happens to remove that bottom bezzel to determine where leak may be coming from. Drain pan on DAP not available."
Kevin S.
DRYER AMANA NED4655EW1 "Found thermal cutoff went bad again, heating element and thermostat good. There appears to be a venting issue explained to both husband and wife, the unit is on a second story and when putting my hand into the opening of wall appears to be full of lint. Husband had got a ladder to outside vent and making appropriate changes to allow lint not to build up and flow better. Unit is now heating ok.; used 1 279816 (FUSE) from stock"
Kevin S.
DRYER MAYTAG MEDB835DW4 Replaced door catch. Unit checks ok.
Kevin S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Replaced all parts, had discussion with customers wife on cooling process etc."
Kevin S.
WALL OVEN GENERAL ELECTRIC JTS3000SN1SS "Upon power on unit says bad line bad outlet see card. Light doesnt even come on. Inspected power box, installer from Lowes had incorrectly wired. The home has older wiring and has black,white and copper ground. Both the white and black are hot wires, inspected by taking voltage readings across and then each to ground. installer hooked black to black and white to white which the white is neutral on oven. Correctly hooked black to black, white to red on oven and tied white and green from oven to ground. Unit powered up, no errors, set clock then pre heated to bake 350F. Unit checks ok. Screws were not mounted, and cabinet needs minor trimming for unit to stay flush. Told customer they will have to modify that. Unit checks ok, pics attached."
Kevin S.
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Upon arrival customer had unplugged unit on Thurs till Sunday to allow unit to defrost. Description sounds like excessive frost buildup in fresh food section of unit. Since they allowed to manually defrost unit has been cooling fine and holding temps. Put unit into,diagnostics to check for adaptive defrost to manual defrost. Unit will also not dispense ice but is making ice and water. This issue has happened many months prior to this problem. Customer bought the home in past couple of years not original owner of frig. Called tech line the auger motor is to receive between 130-140VDC and was reading 108VDC customer not wanting to put any money in the auger motor or control at this time. Told customer continue monitoring temps."
Kevin M.
FREEZER GE ALL——&MD Cancel.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Install new die dryer and recharge system
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed new leak kit cleared out defrost drain and checked OK; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR KENMORE AAAAAAAAAAA Unit is frosted up to bad cust needs to defrost unit not charging cust service call and was cussing me out trying to charge him $50 for second appl.
Brad A.
WASHER WHIRLPOOL WTW8600YW1 "Found leaking on water lines, hinges won’t hold lid up, needs bleach and detergent water lines, needs right and left lid hinges. Customer does not want to repair unit."
Brad A.
COOKTOP SAMSUNG FTQ307NWGX/XAA "Found loose connection at burner, repaired connection. Unit is working properly."
Brad A.
DISHWASHER FRIGIDAIRE FDB710LCQ0 "Found loose connection at hi limit thermostat, repaired connection. Unit is working properly."
Tim R.
DISHWASHER KENMORE 665.13882K800 Checked unit over found that the unit wouldn’t go into a dry cycle due to shorted control.; ordrng 1 W10285178 (CONTROL)
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SR/AA 08 Unit is not making ice. ; ordrng 1 1111 (UPGRADE ICE MAKER KIT )
Steve G.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Unit is not freezing. Found that the unit has a restriction in the freezer evap.Unit needs a system job. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)
Steve G.
RANGE FRIGIDAIRE LFEF3048QFB "Front right burner is not cycling. ; ordrd 1 316436001 (switch,infinite lrg)"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Unit is not making ice. ; rqstng P&A on 1 1111 (ICE MAKER UP GRADE KIT) and 1 2222 (ICE CONTAINER. )
Shawn H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Upon arrival customer stated unit won’t dispense ice and makes a odd sound when trying. Cycled dispenser to test. Found auger for ice bucket binding up and not twisting. Removed ice bucket to test auger motor. Motor operates as it should. Ice bucket is binding up. Emptied ice to inspect and found pieces of the bucket cracked and binding. Unit will need ice bucket. ; ordrng 1 WPW10558424 (ice-contnr)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival customer stated that water was visible after a few hours. Removed ice bucket to check and see if ice has melted and clumped together. Ice is still good and not clumped. Dispenser flap is sealing well. Not suspecting air leakage issue any more. No evidence to show that leak is caused by air leakage into ice container and melting ice. Checked water valve diodes and they test good. Suspect that water valve is sticking at times and causing leak. Put tall cup under fill tube and advised customer to monitor. If cup fills; water is coming from the valve. Have cup positioned so it should only catch drip water from tube. Will call customer tomorrow to check on unit. ; O-emld tckt
Shawn H.
WASHER SAMSUNG WV55M9600AV/A5 Upon arrival customer stated they had cleared the drain pump screen but could not get it to seal. Removed drain screen and cleared pump. Reinstalled screen and ran unit to test. No more leaks from pump screen. No 5C error either. Ratchet mechanism on front of the screen is stripped and won’t loosen. Unit needs pump screen. Samsung ticket #4152885088; ordrng 1 DC97-16991A (FILTER SCREEN)
Kevin M.
REFRIGERATOR SAMSUNG RB195ACPN/XAA Called techline and spoke to Elvis-FZ temp sencor not reading properly ; ordrng 1 DA32-00024V (FZ SENCOR )
Brad A.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found user interface not cycling defrost on properly. Ordered user interface. Located in the kitchen, manufactured 7/2015.; ordrng 1 W11082783 (cntrl-elec)"
Brad A.
MICROWAVE GE PVM1790DR1BB "Found door switches not closing properly, ordered holder and switches. Located in the kitchen, manufactured 2/2012.; rqstng P&A on 1 WB10X21789 (holder asm locker)"
Brad A.
OVEN FRIGIDAIRE MGF354BFWA "Found clock/timer control not adjusting properly, lights not working. Ordered clock timer. Located in the kitchen, manufactured over 20 years ago.; rqstng P&A on 1 316101102 (clock)"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen, called Techline, talked to Patrick, they suggested replacing the auger motor assembly. Ordered auger assembly. ; ordrng 1 DA97-12540K (AUGER)"
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Found icemaker freezing up, ordered icemaker service kit. Located in the kitchen, manufactured 4/2017.; rqstng P&A on 1 DA82-02695A (SERVICE KIT)"
Tim R.
REFRIGERATOR KENMORE 106.5113921 Checked unit over found that the icemaker had produce no ice. Put unit into diagnostics and manually forced icemaker to cycle. Icemaker would not cycle was not getting 120 V to the icemaker. Checked connection at the bottom of the door and connection was good we did not have 120 V at the bottom of the door. Main control tested good and was sending power. Unit has a broken wire running through the bottom portion of the cabinet. No repair possible. Auth by kiyra.
Tim R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Adjusted freezer fan and. Hanged defrost settings. Checks ok
Tim R.
WASHER ROPER RTW4516FW2 Checked unit over found had an error code for over sudsing and unbalance load. Recalibrated and tested. Checks ok. Customer refused to pay any of the bill after agreeing he’d pay. Took video of interaction
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Found that frost on top of the liner in the freezer . Normally that is usually caused by the door left open. Customer is going to thaw out and keep track of it.
Tim R.
WASHER MAYTAG MHW5500FW1 Unit was giving an E01 F01 error code. Cleared code and tested. Still have code. Disconnected display and reconnected and unit started running. If it acts up again it’ll need a new control and display.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival customer stated ice maker is working fine. Unit has water leak from dispenser area. Removed U/I to inspect. Found scale built up around flapper for chute. Cleaned scale build up and reassembled. Ran water to check for leaks. No leaks from water line. Advised customer to monitor. If leak persists the flapper needs replaced because it isn’t sealing well.
Tim R.
DISHWASHER BOSCH SHXM4AY55N/24 Instructed customer on usage. Checks ok
Tim R.
DISHWASHER KITCHEN AID KUDI24SEBL1 Checked unit over found broken door switch wire and plugged drain pump. Cleared pump and repaired wire. Checks ok
Tim R.
RANGE GE JB625DK4BB Removed draw and straighten. Checks ok
Tim R.
WASHER KENMORE 796.29272 Checked unit over found that the dispenser was plugged with detergent and leaking. Cleared blockage. Checks ok
Steve M.
WASHER MAYTAG MVWB865GW0 Unit needed factory calibration.
Steve M.
DISHWASHER KITCHEN AID KDFE204EWH4 Unit not running due to stuck float switch. Reattached float. Unit operating properly.
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Install icemaker service kit. Icemaker calling loop clips, new icemaker new auger drain heater assembly and main control board. Insured that the filter was adjusted correctly and that the dispenser is not leaking water entire ice room is sealed properly with silicone and water pressure is sufficient. Took pictures of everything"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed new control cycled unit test OK
Steve G.
RANGE KENMORE 790.410228 Installed new fuses in main relay board on the back cycled unit test OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS26ZRGD3 Found icemaker arm hung up under icemaker adjusted and checks OK
Steve G.
WASHER SAMSUNG WA45H7000AW/A2 02 Customer states that the unit is leaving marks on her clothes. Did check the gearcase and the stator. Load test the unit and unit had no unusual noises. Check wash plate and plate was not strip out.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Installed new refrigerator temp sensor icemaker kit refrigerator back wall and top roller glide for left door cycle test OK
Steve G.
REFRIGERATOR WHIRLPOOL GI5FSAXVY03 Install new front control assembly test OK
Steve G.
DISHWASHER KITCHEN AID KDTM504EPA2 Installed new spray arm that’s OK
Steve M.
DRYER FRIGIDAIRE NMER336FS0 Heater broke and bearing making noise. ; ordrd 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)
Steve M.
REFRIGERATOR FRIGIDAIRE FPBG2277RF6 Power cord shorted out on tie down clamp. Need cord; ordrd 1 241516901 (cord-service)
Steve M.
REFRIGERATOR KENMORE 363.4804289 "Unit is not defrosting. Need heater and timer; ordrd 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 Upon arrival customer stated that when adding detergent to cup it leaks out. Advised customer that cup on top is for bleach only. Detergent was overflowing the bleach cup because the hole in the tub cover was clogged. Removed cover and cleared detergent from hole. Reinstalled cover and ran unit in diagnostics to test. No more leaks. Unit does show a F5E3 lid unlock fault. Checked operation of lock and it functions as it should. Leveled and calibrated unit. Advised customer of proper detergent use. All ok.
Steve M.
WASHER SPEED QUEEN AWNE9RSN116TW01 Unit won’t complete cycle. Replace the lid switch unit is operating properly; ordrng 1 203504 (LID LOCK (DNR))
Steve M.
WASHER MAYTAG n/a Hot water valve seized; ordrd 1 W11168743 (valve)
Steve G.
DISHWASHER WHIRLPOOL WDT780SAEM1 Unit is not washing. Found the unit had water in it. Heard the board relays clicking. Unit did drain with out hitting anything. Unit needs main board and motor Unit is in the kitchen and is 9 years old; rqstng P&A on 1 W10605057 (pump&motor) and 1 W10854221 (cntrl-elec)
Steve G.
WASHER SAMSUNG WA50M7450AW/A4 "Unit is not powering on, or unlocking. Power out of plug. ; rqstng P&A on 1 1111 (MAIN BOARD AND DISPLAY) and 1 2222 (LOCK. ) and 1 3333 (CAPACITOR)"
Shawn H.
REFRIGERATOR KENMORE 253.6480240C "Upon arrival found fridge door slightly open. Water is coming from condensation. Door isn’t closing fully. Lower hinge and bushings are worn causing door to drag on right side. Unit needs hinge and bushings. Found support for meat drawer broken and keeping drawer from closing fully. Please mail out invoice. Unit is 13 years old in kitchen. ; ordrng 1 240311303 (washer) and 1 240312421 (door stop) and 1 240314011 (bracket-lower hing) and 1 240530601 (track) and 1 240530701 (support,meat pan) and 1 5304507146 (bearing-hinge)"
Shawn H.
RANGE WHIRLPOOL RF3020XKQ0 Unit is 18 years old. Found right front knob hard to turn due to worn switch. Element for left front burner is shorted open. Reinstalled drawer properly. Unit needs right front infinite switch and left front burner. Ok per Tara. Installed switch and ran to test. Right front operates as it should. Ran unit in bake and broil to test. All ok. Unit needs burner installed. ; ordrng 1 WP9761346 (elmnt-surf)
Kevin M.
REFRIGERATOR GE TFX25JPCGAA Installed new defrost heater and checks OK
Shawn H.
WASHER SPEED QUEEN AWNE9RSN115TW01 Upon arrival customer stated that since previous repair the agitator is snagging clothes. Inspected agitator and found rough spots from using puller to remove agitator. Sanded rough edges down on agitator. Unit needs agitator. ; ordrng 1 203852 (agitator )
Shawn H.
LAUNDRY CENTER FRIGIDAIRE FFLE1011MW1 "Upon arrival found dryer drum loose from bearing. Bearing plate is missing 2 screws to secure tub. Installed 2 screws and ran to test. Unit will tumble but does not heat. Checked and found heater open. Heater was damaged when tub came free. Unit needs bearing kit and heater assembly. Spoke with maintenance man on site and he said go ahead with repair. Spoke with Erica as well. Ok to repair. ; ordrng 1 137392700 (heater asmy w/hous), used 1 5303281153 (BEARING) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA FF fan assy is intermittently stopping & icing up
Kevin S.
WASHER LG WT1901CW "Upon inspection removed hot and cold water lines and inspected hoses, screens and water pressure in bucket all good. Unit has decent hot water flow in but cold water not so much. Suspect faulty water valve and looking to replace dispenser tray. Customer claims they get IE error on rinse cycles which use cold water.; rqstng P&A on 1 AAZ73855914 (DETERGENT DISPENSER) and 1 ACJ73350401 (CONNECTOR ASSEMBLY) and 1 AJU73213301 (WATER VALVE ASSEMBLY)"
Kevin M.
REFRIGERATOR KENMORE 11173045610 Def drain is plugged up -
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTD "Customer issue with turntable making noise. Upon inspection checked the wheels on support ring seemed ok, and the coupler off the motor. Will look to replace motor. See sticky notes; ordrng 1 5304509440 (MOTOR)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker is locked up container latch is broke; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ice-contnr)
Kevin M.
REFRIGERATOR HISENSE n/a Leveled unit making a vibration sound from cabinet
Kevin M.
REFRIGERATOR GE GSS25WGTABB "DISP cont brd and ice maker aren’t communicating ( Kitchen 15yrs ); rqstng P&A on 1 WR30X10093 (icemaker asm) and 1 WR49X10228 (housing shield disp) and 1 WR55X10059 (bracket & overlay bi) and 1 WR55X10942P (board asm main contr) and 1 WR57X10032 (valve,water)"
Kevin M.
REFRIGERATOR BOSCH B22CT80SNS01 Installed new damper and checks ok 262.85
Brad A.
WASHER MAYTAG MAH5500BWW "Found bearings worn out, inner tub loose, needs new inner basket and outer tub.And bearing kit. Located in the basement, manufactured over 15 years ago.; rqstng P&A on 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub)"
Brad A.
WASHER MAYTAG MVWX655DW1 "Found pulley guard rubbing the pulley, causing noise during the cycle. Adjusted pulley. Unit is working properly. Located in the laundry room. Manufactured 10/2017"
Brad A.
WASHER SAMSUNG WF210ANW/XAA "Found drain clogged, not allowing water to drain out. Cleaned drain out. Unit checks ok. Called Joshua, was authorized for 176.08."
Brad A.
DISHWASHER LG LDF610ST/01 "Installed new dispenser, the provided. Unit checks ok."
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Replaced idler that was squealing. Greased rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DRYER HAIER RDE350AW Checked unit over found that the heater shorted out. No repair per parts available.
Steve M.
FREEZER AMANA AQF1613TEW03 Installed new evaporator fan. Fan is running and compressor is cooling
Steve M.
DISHWASHER LG LDP6797BB Installed control and heat pump
Steve M.
REFRIGERATOR SAMSUNG RF265BEAESG/AA "Installed icemaker kit. Adjusted water line applied silicone to interior and exterior of ice room, water leak checked the dispenser. Installed clips on coolant line. Verified drain line in cabinet was clear and installed new heater drain on auger assembly. Installed new icemaker and verified gasket was OK on ice bucket. Took pictures of everything to be used for future"
Shawn H.
COOKTOP GE JB680SP2SS Installed new latch and ran unit in preheat to test. Unit heats fine. Broil also heats fine. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A "Customer stated that unit only made 2 or 3 trays worth of ice. Inspected ice maker and found ice build up behind evaporator fan. Thawed ice and cleared defrost drain. Ice and frost wasn’t present last visit. Installed U/I and cycled ice maker to test. All ok. Advised customer to monitor, and that bucket would be full in 48 hours."
Shawn H.
MICROWAVE WHIRLPOOL MH6130XEQ2 Unit is 20 years old in kitchen. Ran unit to test heat. Unit won’t heat. It’s very noisy and has a burnt odor when running. Removed control panel and found signs of charred connections at magnetron. Has voltage to it but no heat. Unit needs magnetron. Part is NLA . Confirmed with Shari. No repair possible. Will call AHS to inform.
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Upon arrival found freezer door slightly open. Freezer is full of ice. Removed ice from freezer and inspected. Ice build up was due to the lower ice maker continually cycling and dumping water into freezer. Removed ice maker and turned off at control. Customer does not want to replace the ice maker. The upper still works fine and wasn’t aware of lower ice maker. All ok. Mail out invoice please.
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Found wiring harness pulled loose from lid lock. Fastened then used double zip tie to secure. Unit checks ok, showed customer."
Tim R.
RANGE SAMSUNG NE59N6630SS/AA Checked unit over found that the cooktop was cracked. It is not a thermal crack. Explain to the customer that it is not covered. Gave them estimate of what it would cost to replace.
Kevin S.
RANGE FRIGIDAIRE FGEH3047VFA "Showed customer how to put door on, needed to set back just a hair and allowed door to seat properly. Checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Freezer fan motor is out replaced fan motor assy and checks ok ; used 1 DA97-14474C (ICE TRAY) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL ET18TKXDN05 Adjusted the doors
Steve M.
MICROWAVE LG LCM0975ST/01 While installing new magtube found severe cabinet damage from mag tube shorting out. Called LG tech support. Unit is non repairable.Christian.collins@lge.com. Tcc200519794940
Steve M.
DISHWASHER LG LDP6797BB Installed heat pump and control
Steve G.
DISHWASHER BOSCH SHE43P16UC/56 Bosch is covering diagnostics . Unit needs a drain pump.
Steve G.
RANGE BOSCH HIIP055U/01 installed new touch pad board cycle unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Installed new refrigerator back wall installed new main board cycled unit checked OK
Shawn H.
DISHWASHER SAMSUNG DMT400RHS/XAA Installed LED board and ran unit to test for leaks. Unit is not leaking at this time. Unit functions as it should.
Kevin S.
REFRIGERATOR FRIGIDAIRE XXXPSEUDO "Upon inspection customer frig in garage with bungie cords holding doors closed. Removed bungie cords, unit is mostly used for ice and cold drinks. It was completely full even too much on the door. Talked to customer son and showed him they need to remove all the extra weight stored on top of frig, move some things off the door. Shim the front slightly and to use cleaner and clean door seals and cabinet over time. Unit seals were actually doing their job, used piece of paper to show that its sealing all around. They just have too much in the door etc and that gravity is the only thing to keep door closed. Unit checks ok. Forgot to get pic of model and serial. Collected service call."
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new damper in checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Screw came out of back of ice maker replaced and checks ok
Tim R.
DISHWASHER LG LSDT9908BD Spoke with LG they suggested running milk through unit to clear detergent build up. We ran cycle with milk and no change. LG said to order a new control. ; saved tckt
Steve M.
REFRIGERATOR GE GSH25JFTABB "Freezer is frosted over not defrosting. Needs defrost heater and t stat ; ordrd 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Tim R.
WASHER GE GUD27ESSJ1WW Replaced spring pulley and shifter could not get motor pulley off. Removed motor and bringing unit back to shop to try and remove it. Will reschedule when we are able to get the part off.; saved tckt
Steve M.
MICROWAVE SAMSUNG ME21K7010DG "Service bulletin ASC20170811001 Display 7. Intermittently microwave will start and heat without product insideShorted keypad in door. Need replaced along with screw. ; rqstng P&A on 1 6006-001170 (screw) and 1 DE94-03611B,C (DOOR ASSEMBLY )"
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Cannot get icebucket in order to take pictures and contact Samsung tech support. Need to have the unit unplugged to thaw out
Steve M.
WASHER FRIGIDAIRE FFTW4120SW1 Washer is not filling with water properly due to seized cold water valve. Installed new valve unit is operating properly; ordrng 1 5304511334 (WATER VALVE. (TS))
Steve G.
BUILT- IN MICROW SAMSUNG ME18H704SFG Door is not latching... installed new door latch. ; ordrng 1 1111.DN (DOOR LATCH)
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit was completely dead. Customer trip breaker and when it came on unit started up. ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)
Steve G.
DISHWASHER KITCHEN AID KDTM504EPA2 One of the auditors on the lower spray arm is locked up will not turn; ordrd 1 W10860176 (arm-spray)
Steve G.
WASHER GE GTW680BSJ3WS Unit started up on the customers when not in use;. Pump kick on. GEWH22X29345; ordrd 1 WH22X29345 (MAIN BOARD)
Shawn H.
RANGE KITCHEN AID KGSS907SSS03 Checked connections for U/I to PCB . Connections are good and harness is good. Replaced control and ran to test. Unit heats fine with no errors. When removing console to inspect the igniter switch accidentally shorted to console. Switch are inop. Have power to but no strike. Unit needs switch harness. ; ordrng 1 WP9756824 (harns-wire)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival customer stated that fresh food section isn’t as cold as it is set to. They’re judging by a thermometer in the fresh food section and comparing to the U/I reading. No issues or complaints with freezer. Ran unit in diagnostics to check sensors. None showing open or shorted. Let unit run with my thermometer in fresh food to compare. Unit is off by 7 degrees from what it is set at. Checked sensors at main board and they are within spec. Not getting full 5vdc from board to sensors. Unit needs main control. ; ordrng 1 5304502780 (board-main power)
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Unit user interface screen is going out, some segments are not showing. Need new UI, and also cycled lower icemaker not working needs replacement.; rqstng P&A on 1 242058230 (user interface) and 1 5303918493 (freezer ice maker)"
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit fresh food section, fan is frozen up behind the evap cover not providing circulation to the unit. Advised customer to move fresh food contents to another unit in garage. Unit has 22C error for fresh food evap fan problem. Typical of these units. Replace parts per samsung bulletin. Gave estimate to customer wants to go ahead with repair. Collected service call fee. ; ordrng 1 DA97-13757B (EVAP COVER) and 1 DA97-13757B (SENSOR)"
Kevin S.
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG "Customer claims unit continues to heat even when turned off... has to unplug from wall. checked household plug ok, checked all wiring and connections and elements ok. No marks on control but probably stuck relay. Ordering new control and overlay.; ordrng 1 316419378 (OVERLAY) and 1 5304511270 (CONTROL)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Auger gears are bent; ordrng 1 241860803 (ice container asm)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 22c & 40 c error codes Ff fan assy and the auger assy; ordrng 1 DA97-12540G (AUGER) and 1 DA97-12608A (FF FAN ASSY)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Error code 39 unit needs repaired per Icemaker bulletin and ff fan assy is iced up; ordrng 1 DA82-02697A (ICEMAKER KIT ) and 1 DA97-12540G (AUGER) and 1 DA97-12604D (CONTAINER ) and 1 DA97-12609C (FF FAN ASSY)
Kevin M.
REFRIGERATOR HOTPOINT HSS25GFPJWW "Unit needs new def heater and bimetal ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Auger gears are bent; ordrng 1 241860803 (ice container asm)
Tim R.
DRYER WHIRLPOOL WED4850BW0 Replaced blower wheel and idler. Checks ok
Tim R.
DISHWASHER LG LSDT9908BD Adjusted door seal due to leak and instructed customer on detergent usage and cleaned due to BE error code.
Tim R.
LAUNDRY CENTER GE WS2700HAWWW Checked unit over found that the rear bearings were squealing and idler. Disassembled greased checks ok
Tim R.
HOME LAUNDRY - E LG WM3500CW reattached front shock checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE PHS68EJSBO Installed shelf support. Unit is cooling properly and shelf support corrected broken shell falling down
Steve M.
REFRIGERATOR SAMSUNG RF28K9380SR/AA Installed new icemaker and auger drain tube adjusted waterline and applied silicone to icebox. Installed clips on cooling loop. Adjusted waterline and installed new ice bucket took pictures of all processors and verified that dispenser was not leaking water through ice route door
Tim R.
DRYER SPEED QUEEN ADEE9BGS173TW01 Cleaned sensor bars due to detergent build up. Checks ok
Tim R.
REFRIGERATOR KENMORE 106.5113921 Tested icemaker and unit wouldn’t cycle. Had power to icemaker. Replaced icemaker. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Fixed connector on control from display. Checks ok. If unit acts up again it’ll need a new control and display.
Steve M.
WASHER LG WT1501CW Home drain pipe is clogged
Tim R.
OVEN FRIGIDAIRE FEF366ECE Reinstalled handle and door glass. Checks OK
Tim R.
REFRIGERATOR KENMORE 253.6580251 Replaced shorted evaporator fan. Checks ok. Send estimate for approval. Already fixed
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QF6A Fixed door latch and reattached touchpad ribbon. Checks ok
Steve M.
OVEN GE JKP14W0T1WW Installed new bake element. Unit is heating properly.
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2624QS6A Checked unit over found that there was ice buildup in the bottom of the freezer cleared ice build up and drain. Freezer would not stay at correct temperature due to a crack all the way down the side of the liner on the left-hand side wall. That is non-repairable. Is developing water in the freezer due to frost melting and intermittently temperature fluctuations due to the crack.
Tim R.
RANGE AMANA AER5523XAB1 Replaced element. Checks ok
Steve G.
REFRIGERATOR SAMSUNG RF22K9581SG/AA Install that new ice room fan motor and auger
Steve M.
REFRIGERATOR FRIGIDAIRE FRS6LF7FS6 Unit won’t dispense ice due to broken paddle actuator. Replaced. Unit operating properly.; pckd up 1 241681903 (actuator-ice (blk))
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 07 "Installed new ice maker, and seal up the ice room."
Steve M.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Lighting is all dim. Found bad freezer LED module. Replaced. Unit operating properly.; used 1 W11205083 (MODULE) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FRS6LF7FS6 Installed new icemaker ; used 1 241798231 (
Steve G.
DRYER GE GTD45EASJ2WS Unit is making a noise. Cycled the unit and unit check out off. Tech did not find any issues with the unit. Did not hear any unusual noises.
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 11 Installed new icemaker icemaker clips and sealed up ice room installed new refrigerator evaporator cover move temp sensor in refrigerator section installed new main board cycled unit test OK
Steve G.
WASHER KENMORE 110.226221 Found that the pump shaft was broken. Installed new pump assy. Cycled. 14-16 year old in laundry room.
Steve G.
REFRIGERATOR LG LSC27931ST Unit is leaking. Customer wants water line replaced. Replace the 5/16 water line. Had water line on truck. Also noticed the copper line was leaking. Cut off a section and installed new compression fitting and nut. Customer did have the unit out when tech arrived and tech did point out scratch marks on floor.
Kevin S.
DRYER SAMSUNG DV42H5200EF/A3 "Upon inspection found all 4 rollers and supports needed changed. Replaced, unit checks ok. Idler ok.; used 4 DC97-16782A (ROLLER) from stock"
Steve G.
DRYER KENMORE 110.696528 "Unit is loud. Found the roller was out. Installed new dryer repair kit. Both rollers, idler puller and belt. Cycled. Unit is 12-14 Rob approved via phone; used 1 44392065 (DRYER REPAIR KIT) from stock"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Had customer put in 6 towels. Proceeded to have it fill and agitate on normal cycle, sounds etc ok. Then had unit drain and spin, unit completed perfectly no high pitch or grinding noises nothing. Proceeded to have it spin out again ok. Towels are perfectly balanced. Told customer next time they hear it to pause unit, let it come to a stop open lid and check how load is balanced and to make sure all water is draining properly from unit. As of this moment everything appears to be working properly."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Called techline ice room EVAP coil has a leak going into cabinet non repaired 83592591 Ronnie -called Lowe’s spoke to Brenda & she spoke to customer they should receive a check within 7-10 days
Shawn H.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Installed new tub, ring, and cover. Ran unit to test. No noise and unit spins fine with no contact."
Shawn H.
WASHER WHIRLPOOL WTW7340XW2 Installed new bearing kit and ran unit to test. Unit is quiet in spin and does not go out of balance. All ok. Advised customer to run a clean washer cycle before first load of clothes.
Shawn H.
WASHER WHIRLPOOL WTW6200SW1 Installed suspension set and ran unit to test. Unit spins out smooth. All ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Damper not closing properly installed new damper and gasket
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Installed new harness and ran to test. Unit is running and cooling fine. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFFH20F3QM0 Upon arrival found unit in trailer not plugged in. Customer stated only way to get it to run was to set max temp. Plugged unit in and everything powered up and run it would only run on the highest setting even though unit is at room temp. Let unit run to check frost pattern. Unit is developing a frost pattern. Replaced cold control and advised customer that temps would be back to normal in 24 hours. ; used 1 5304513033 (THERMOSTAT) from stock
Steve M.
WASHER GENERAL ELECTRIC GTWN2800D2WW Hot water not working. Need valve; ordrng 1 WH13X22720 (valve triple water)
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBC2278UF1 "Upon inspection customer had noise issue, and mullion strip not opening properly. Adjusted the strip and closure piece from above, seems to be better not perfect. Probably not completely aligned screw holes in unit. Also could not duplicate noise but suspect coming from fan in ice compartment. No noticeable frost in any vents or outside. Unit cooling ok. Told customer to keep eye on and how to remove ice bucket and push in door switch to verify if its coming from there."
Tim R.
REFRIG/SIDE-BY-S FRIGIDAIRE FGSS2635TF8 Checked unit over found shorted control board and power cord replaced power cord and shorted control unit would still not come on. Talked with Frigidaire and they said to replace the display. We unplug the display and everything kicked on Frigidaire said the unit will continue to call but will have no display. When you return to install the display you need to plug in the display wire into the J9 connector.; ordrng 1 5304512624 (DISPLAY)
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Unit needs control in service kit; ordrd 1 DA82-02714A (SERVICE KIT)
Kevin S.
WASHER LG WM2487HRM "Upon inspection removed water lines from unit and clean screens at valve locations, dispense water into bucket has good water pressure. Put unit in hot and later again cold. Initially noticed hot was struggling to put water in but seems much better now. As for door lock could not duplicate issue. Told customer to continue to use and monitor. Saved estimate with hot water valve and door lock mechanism if they call back in. Otherwise unit checks ok. Collected service call fee."
Steve M.
FREEZER AMANA AQF1613TEW03 Evap fan not running ; ordrd 1 WP3-60336-001 (motor-evap)
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA "Refrigerator is cooling too much and freezing food product. Recommend new evaporator cover with sensor and control board; rqstng P&A on 1 DA92-00384B (MAIN CONTROL) and 1 DA97-12609C (EVAP COVER), states that autho needed"
Kevin S.
WASHER MAYTAG MVWC200BW1 "First spun tub by hand seemed ok, put unit into a drain and spin seemed ok and smooth. Put unit into diagnostics, unit filled, agitated, drain and spun out ok. No errors. Customer claims seems unit is getting more off balance... pushed down on tub suspension might need replacing. Put misc towels and rags had unit fill then drain and spin out to load test... problem lies within the transmission. Unit is over 10yrs old, not advised to repair on this unit."
Steve M.
REFRIG/SIDE-BY-S GE GSH25JSTASS "Unit not cooling due to bad defrost; ordrd 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Steve G.
DISHWASHER BOSCH SHE3ARF2UC/22 Customer needed to reschedule; schdld next appmnt for 5/22 FRI 12 pm
Shawn H.
RANGE SAMSUNG NX58K7850SG/AA Upon arrival customer stated that unit worked great up until last week when upper oven won’t ignite. Pulled unit out to gain access to igniter. When pulling unit out I heard a hissing and smelled gas. Copper gas line was pinched and when pulling out unit it opened up. Shut gas off to unit and advised customer. Continued checking unit over and found igniter not drawing any amperage. Has proper voltage to it but no amp draw or glow. Unit needs igniter. Customer is repairing gas line. ; ordrng 1 Dg94-00520a (IGNITER)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Sealed door gasket a and lube the door hinges; used 1 SILICON from stock
Shawn H.
WASHER MAYTAG MVWC565FW0 "F0E5 Off balance code present. Checked unit over and found it to be out of level, tub loose from drive hub, motor pulley loose, lots of end play in trans, and clutch worn. Unit is going out of balance due to the tub being loose and worn suspension. Tub is loose because trans has endplay that allowed the drive hub to wear. Motor pulley is worn and sloppy. Suspension needs replaced because unit has been un-level for so long. Unit will need transmission, drive hub, clutch, suspension set, motor, and unit leveled. Unit is 4 years old in laundry room. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11130362 (suspension)"
Kevin M.
REFRIGERATOR KITCHEN AID KRNF706ESS01 Installed ice room fan adapter and checks ok
Shawn H.
REFRIGERATOR FRIGIDAIRE NOT VISIBLE. Upon arrival found water coming from defrost drain pan. Drain pan sits on top of the compressor and the pan was tipped to the side. Removed pan and emptied water. Reinstalled pan correctly. Checked defrost drain to verify it’s clear and it is. No more water leaks. Need to MMP on Monday to get ok on total. ; saved tckt
Kevin M.
REFRIGERATOR SAMSUNG RFG297AARS/XAA Ice maker not advancing. replaced ice maker Please mail customer a receipt; used 1 DA97-07365G (ICE MAKER) from stock
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Customers complaint about unit making excess noise, during spin. replacing balance ring and spin basket, and tighten shaft nuts. ; ordrng 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
Kevin S.
DRYER MAYTAG MEDB835DW4 "Unit has broken door catch, there is no spare on door. Ordering new catch.; ordrng 1 WPW10610880 (catch)"
Kevin M.
REFRIGERATOR BOSCH B22CT80SNS01 Temps in FF 37 & FZ 0 checks good damper making noise when opening & closing 94.95; ordrng 1 BSH-00798467 (DAMPER ASSY)
Kevin M.
REFRIGERATOR LG LRSC21935TT Solenoid is leaking need to replace solenoid ; ordrng 1 5221JA2006D (WV)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 7727840383 Spoke to Joel at techline wiring foamed in for freezer lights Joel had to order a special light kit bin is cracked; ordrng 2 W10695459 (module)s and 1 W10858273 (bin)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF989SDAE02 Auger motor is locked up; ordrng 1 W10347114 (shaft) and 1 W10822606 (motor)
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Dryer overheated and pumped thermal fuse and distorted outlet cover. Installed new cover and thermal fuse unit is operating properly. Advised not to run king size in dryer; used 1 D500820 (COVER HEAT OUTLET), and 1 D511412 (THERMAL FUSE) from stock"
Steve M.
RANGE FRIGIDAIRE FPGH3077RFE Test ran all components on the oven and cooktop unit checks OK
Steve M.
DISHWASHER KITCHENAID KDFE104DBL4 Unit needs wash motor. Declined at this time
Steve G.
DRYER MAYTAG MEDB835DW3 Unit is making a loud squeaking noise. Installed new idler pulley. Cycled. ; used 1 W10837240 (BRACKET) from stock
Steve M.
DRYER SAMSUNG DV209AEW/XAA Dryer not heating due to bad heating element. Replaced heater; used 1 DE486A (ELEMENT) from stock
Steve M.
REFRIGERATOR KENMORE 10650027002 Found wire on defrost thermostat pushed out of connector. Replaced connector. Unit operating ok