Replaced parts, unit checks okay

Replaced board, all checks ok.

Installed ice maker and cycled to test. All ok ice maker is cycling as it should.

Customer states that pump runs constantly and showed an error but cannot remember. Powered up unit and ran to test. Unit began to show i30 error. This is a leak error. Pulled unit and found water in pan. Cleared water and ran quick wash to test for leaks. Unit did not leak. Ran again and it still isnt leaking. Suspect that dish placement causes water to go through vent and down into pan.

Customer states that fan is noisy and frost is building up on evaporator cover. Found ice/frost build up around fan again. Thawed ice and removed evaporator to inspect for cracks. Unit has a few large cracks behind the liner that were not there previously. Advised customer on repair actions and that it may not prevent further moisture. Drilled 1/16 hole on end of cracks and insulated. Reassembled and verified fan is quiet. All ok.

Inspected unit and found latch not lining up witch the catch. Replaced latch and door closes easily and doesnt pop open. All ok.

Customer wanted a second opinion. Contacted Lowes and advised them to dispatch to another company for a second opinion.

Installed new ice maker and cycled to test. Ice maker is functioning as it should. All ok.

"Inspected unit and found the icemaker not working. Replaced icemaker and harness. Ran a test cycle, All checks OK. I advised the customer it could take up to two days for the icebin is full.; pckd up 1 Wr30x10093 (Icemaker)"

Inspect the unit and found icemaker is consistently making ice. Install new icemaker. All checks OK. I advised the customer it could take up to 48 hours before the unit starts producing ice on a regular basis.; used 1 243297609 (Icemaker) from stock

Inspected the unit and found the evaporator drain line frozen in the fresh food section. Cleaned out the line and added a longer heater down the drain line. Reassembled unit. All checks OK

"Inspected the unit and found an error code for PF which stands for power failure. This is normal when the unit is powered off in the middle of a cycle. I advised the customer to let it run through the cycle and dont stop it mid cycle even if it seems like it is not working. This is due to the high concentration of HE detergent. If the customer uses too much detergent it will mess with the sensors and cause the unit to stop mid cycle. Cleared out the pressure sensor line from any detergent buildup in it and ran a test cycle. The unit filled with cold and hot water, agitated, drained, and spend through the low medium and high cycles. The motor and basket are functioning properly with no issues. All checks OK"

Inspected unit and found the garbage disposal knockout plug still in place. The dishwasher could not drain out the water into the garbage disposal and so therefore backed up underneath the unit and triggered the I 20 error code. Remove the knockout plug and drain the unit out. Ran a test cycle in the unit function without any issues. All checks OK

Inspected unit and found the water dispenser drawer not opening all the way. Made adjustments to the housing assembly. Drawers are now closing properly. All checks OK no leaks found

"Checked over unit, not agitating or spinning, going to need transmission. Collected service call."

Unit checks ok instructed cust about air circulation

Installed gasket and checks okay!

Unit not defrosting needs new board and bimetal

Everything checks out ok at this time from what they explained to me sounds like freezer drawer was ajar over the holiday weekend and shut unit down

Adjusted fill tube and clips to help from freezing up

Adjusted fill tube and cleared ice out of bottom

Lights out in freezer replaced light board and checks ok; used 2 W10695459 (Module) from stock

"Unit was giving E005 error code, reset unit, talked to Techline, unit working properly, if problem problem persists Bosch recommended replacing main control."

"Found idler pulley not turning and belt damaged, installed new pulley and belt, unit checks ok.; used 1 341241 (Belt), and 1 691366 (Pulley) from stock"

"Found blower wheel packed with lint, cleaned blower wheel assembly, unit checks ok."

"Found control not cycling properly, installed new control, unit checks ok."

"Found tub seal will not stay in place, installed new seal, unit checks ok.; used 1 W11177741 (Tub seal) from stock"

Evaporator fan motor is making noise; ordrng 1 WR14X32330 (Evap cover with fan) and 1 WR60X25068 (Blower)

Heater harness burnt in half needs replaced; ordrd 1 WE08X29300 (Harness)

"Found tray cracked, Installed new tray, unit checks ok."

Unit is not heating and certain numbers are working ; ordrng 1 WB56X30182 (Stainless steel with black overlay console) and 1 WB24X26785 (TCO with bracket) and 1 WB27X11094 (TCO cavity) and 1 WB27X1160 (Diode) and 1 WB27X10011 (Capicitor) and 1 WB27X11079 (Magtube)

Unit will not start. Found short in the board; ordrng 1 1111 (Main board on the right)

Replaced parts, unit checks okay

Inner door does not have a catch. ; ordrng 1 WR02X28648 (Catch) and 1 WR02X28307 (Screw)

"Inspected unit and found a large amount of detergent built up inside the gasket, ran a drain cycle can hear the drain pump making a loud buzzing sound but not pumping out any water. Ordering pump.; ordrng 1 WH11X29539 (Drain pump)"

F7E6 motor fault present. Tested motor windings and it is out of spec. This is why the unit hums and smells like its burnt. Unit needs drive motor and would like control on hand. ; ordrng 1 W11497303 (Drive motor) and 1 W11399433 (Control)

"Inspected unit and found the upper rack adjuster is damaged and the unit not consistently starting when the start button is pressed. Ordering parts; rqstng P&A on 1 W10653840 (Door switch) and 1 W10854228 (Board), used 1 1111111 (Updated RACK ADJUSTERS kit) from stock"

Control board not going into defrost ; ordrng 1 W11449482 (Cont brd)

"Customer noticed unit was leaking from the rear, upon removing unit found water trail where its leaking where the heating element is coming through the tub. Called tech line, they say I have to replace heating element with newer silver bushings as the old where copper based. ; ordrng 2 W11104729 (Plastic nuts for heater)s and 1 W11537778 (Heating element must have newer silver bushing)"

Fresh food fan not circulating the air. Ordered new fan and assembly ; ordrng 1 WR60X26866 (Fan) and 1 WR17X27084 (Ff fan assy)

"Found spray arms cracked, found tub seal not sealing properly, ordered spray arms and seal. Located in the kitchen, manufactured 2010; rqstng P&A on 1 WP6-917643 (Upper spray arm) and 1 WP6-917642 (Lower spray arm) and 1 99002588 (Door seal)"

Tighten down lower pulley nut and tested. Unit checks ok

Replaced front right burner control assembly checks ok

Checked unit over found unit not getting hot water to washer. Fixed water valve, shut offs werent allowing water to machine. Ran through whites and unit filled and agitated. Checks ok

Spoke with tenant and found that the agitator was still slipping and would not agitate properly. Unit needs new agitator.

Checked unit over front of unit had a shorted heater assembly. Disassembled unit and replaced heater assembly. Unit checks OK

"Replaced belt and idler. Unit checks OK; used 1 341241 (BELT), and 1 691366 (PULLEY) from stock"

Checked unit over found sock stuck in blower wheel. Cleared sock and tested unit. Motor was spinning with no issues once you started it by hand showed customer how to hand start it so they could still use it. They dont want to do motor repair.

"Disassembled unit and replaced shorted heater and tested, checks ok ; used 1 DE486A () from stock"

Replaced main control and overlay and tested unit and it heated with no issues.

Recalibrate and tested. Checks ok. If has more issues will need new control.

Installed new computer and thermistor. While replacing thermistor noticed that the heater coil was touching heater housing. Replaced heater as well; used 1 DE486A (Heater) from stock

Icemaker fill tube allowing water to spill over running down back panel into evaporator fan. Adjusted fill tube and covered with aluminum tape unit is operating properly

Replaced parts, checks ok

Temperatures in fresh food section is between 38 and 45. Freezer portion is overload causing insufficient cooling.

Installed parts, checks okay.

"Installed new control board and control panel calibrated and test ran unit, all operations check OK"

Installed new main control board and install new inverter board Cycled. Main control board the box had been open before and re-taped

Installed new igniter switch. Cycled. ; pckd up 1 6600W1K001C (Switch)

Customer states that unit leaks water under drawers and under unit. Unit is not leaking at this time. Removed evaporator cover to inspect for clogged defrost drain. Some ice build up but not blocking the drain. Heater wire is still secure from last service. Unable to identify leak. Suspect drain but it is clear at this time. Please mail out receipt.

Installed all provided parts and ran to test. Unit is operating as it should. All ok.

Customer states that unit would power up but wont start. When I arrived unit started fine with no issues. Tried several times and it would not act up. Voltage is correct. Unable to duplicate concern of no start.

Customer states that regardless of load type or size unit is out of balance. Inspected tub and found no obvious signs for out of balance. Unable to duplicate concern of out of balance. Advised customer on load size and cycle selection.

Customer stated that unit wont start. Powers up but wont tumble. Inspected unit and found blower housing thermal fuse shorted open. Replaced fuse and ran to test. Unit tumbles and heats as it should. Advised customer to have vent cleaned to prevent heat build up.

Replaced parts, checks ok

Installed new display and cycled buttons to test. All ok. All functions of dispenser work as they should.

Upon arrival customer was not home. Called and she said she was told by GE that she would have a different time frame and a different company. Canceled service.

"Inspected the unit and found the fresh food temperature on the top shelf at 41 degrees and the lower shelf at 32 degrees. The top two shelves were packed and organized in a way that does not allow for good airflow through the upper shelves. Checked temperature in the freezer and found the average temp at 5 degrees and cooling without issues. Checked the fan in the freezer section and it was running without issues. Checked the dampener motor and found it opening and closing with temperature changes from the dispenser, the temperature sensor in the fresh food section recognized the temperature change and opened/closed the dampener door as needed. The temperatures on the display panel on the door towels the customer what temperature the unit is set at but not the actual temperature inside the unit. Manufacturer states that the fresh food section can be anywhere between 30 and 40? as an average temperature and still keep product good. I advised the customer to move the produce in the fresh food section around to allow better airflow and to monitor the temps over the next two weeks. All other checks ok."

"Inspected the unit and found a loose screw inside the basket. The screw does not go to anything on the unit and must have been missed placed in there during installation. Unit is functioning properly, all checks OK"

Inspected unit and found the dishwasher on the same breaker as disposal and the breaker switch was a GFCI. The breaker would trip as soon as I had hooked up the dishwasher to the breaker line. Per the manufacturer a dishwasher should be on a dedicated non-GFCI line. I advised the customer to contact electrician and have them switch the GFCI breaker over to standard. No other issues found.

"Inspected unit and found damage to the right refrigerator door, baskets and shelf on the door. Found multiple screw holes in the side of the door where the mullion attaches. Called Lowes ext warranty and provided them with the diagnoses. Damage is not normal wear and tear. I advised the customer to contact Lowes ext warranty about their coverage."

Inspected unit and found damage to the door boot. The damage is not covered by warranty as it is not normal wear and tear.

"Inspected the unit and found large amount of detergent builtup around the wash motor, and found the float switch stuck, which was causing the unit to have incorrect water level readings. Cleaned off the float switch and reset it. Used wash motor. Ran a test cycle and for the first 30 seconds the water was cold before it became hot. I advised the customer if they want more hot water used during a cycle to running the hot water at the kitchen sink for roughly 30 seconds before starting the dishwasher. Recommended using affresh cleaning tablets each month to keep the unit clean and to dissolve excessive detergent buildup. Advised the customer that most cycles only air dry the dishes and to make sure to select heat dry if they want the heater to activate, and to use rinse aid on a regular basis. All other checks ok."

Inspected the unit and found the crisper drawer shelf partially cracked and the wheel not staying on the shelf. Took photos of damaged shelf. Spoke with Lowes extended warranty and Shelves and baskets not covered under warranty. Provide the customer with an estimate for the drawer and shelf.

"Changed out thermal cutoff, tested unit is working ok."

"Inspected unit and found it leaking from the door boot due to damage. Provided estimate. The customer approved repair. Installed parts and ran a test cycle. No leaks found, all checks OK; pckd up 1 Dc97-16140p (Door boot)"

"Upon inspection, put into a drain and spin, transmission is bad in unit. Gave rough estimate on repair, and recommendations on a new washer. Collected service call fee."

"Replaced parts, ran unit checked for leaks, none. Unit checks ok"

Installed new dye drier and recharged unit

Ice dispenser issues, adjusted ice bucket and checked ok

Cleared out defrost drain and installed probe off the heater and checks ok. Please mail customer a receipt ; used 1 Da61-06796a (Clip) from stock

Replaced parts, checks ok

Installed ice maker kit; used 1 Da82-02675a (Imk kit) from stock

Cleared out defrost drain and checks ok

"Installed control and wash motor, found wire harness melted and needs to be replaced, customer does not want to continue the repair. Returning filter, and UI."

"Found stator and rotor locked up, will need both replaced with hall sensor, customer considering repair."

"Found loose connection at drain pump, repaired connection, unit checks ok."

Unit has shorted defrost heater and timer. Customer has unit unplugged.; ordrng 1 218169802 (Defrost heater)

"Customer found water in tub without using washer, if problem persists the water valve assembly will need replaced, customer is going to watch unit to check for water continuously coming in."

Oven clock is running and not keeping time and convection fan always runs even on normal bake cycle. Need temperature sensor and oven control; ordrd 1 5304523298 (Control) and 1 316490000 (Temp probe)

"Customer states that unit shows E64 heater circuit open error. Inspected unit and found one of three elements shorted open. Thermal fuse and thermostat are good. Blower housing had an item of clothing in it but not around the blower wheel. Machine has a light amount of lint build up. Unit needs heater and moisture sensors. Sensor broke some time ago. Replaced heater and ran to test. Unit is heating as it should. Please order sensor and schedule. ; ordrng 1 134786100 (Moisture sensor), used 1 134792700 (Heater) from stock"

"Power to the unit but display is not coming on; rqstng P&A on 1 W11162441 (Console) and 1 W11162440 (Board), states that autho needed"

Unit will not start up. ; ordrng 1 WD21X25612 (Console) and 1 WD21X25992 (Board)

Inspected unit and found the relay board for the bake and broil element not kicking on consistently and heating the oven. Ordering parts; rqstng P&A on 1 1111 (Temp sensor) and 1 222222 (Main control/relay board)

Customer states that unit is taking several cycles to dry clothes. Not making noise. Ran unit to test. Unit is heating but not moving the air very well. Not much airflow at vent. Removed front and found lint built up in blower wheel causing restrictions. Cleared unit of lint and its flowing better. Lint screen has holes and tears allowing lint through. Unit needs lint screen. ; ordrng 1 ADQ74233201 (Lint screwn)

Customer states that unit wont drain and makes a rattle sound. Inspected sump for debris and none found. Found impeller loose and rattling and not moving water to drain. Unit needs motor assembly. ; ordrng 1 WD26X10051 (Motor assembly)

"Inspected unit and found the motor and pump assembly with low water flow, there is also low water flow during the drain cycle due to the drain pump, and the control board not entering diagnostics. The unit is six years old and located in the kitchen. Requesting authorization to order parts.; rqstng P&A on 1 W10751502 (Control board) and 1 W10348269 (Drain pump) and 1 W10671941 (Motor and sump)"

"Inspected unit and found the fuses blown and the heater shorted. Ordering parts; rqstng P&A on 1 WP8544771VP (Heater), ordrng 1 279973VP (Cutoff) and 1 WP3392519VP (T.fuse)"

"Unit will not power on, ordered ACU and console; ordrng 1 W11324037 (Console) and 1 W11322905 (ACU)"

"Found motor not turning properly, transmission leaking oil and is very loud during spin cycle, tub seal is allowing water to leak, ordered seal, transmission, and motor. Located in the laundry room, manufactured 8/2005.; rqstng P&A on 1 WH38X1002 (Transmission) and 1 WH20X10017 (Motor) and 1 WH02X10383 (Tub seal)"