Local Reviews
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Steve G.
REFRIGERATOR LG LFX28968ST/04 Customer states that the ice chute in the door jams. Check the ice chute door flap and that was working fine. After running several cups of ice did hear that the crush ice would start crushing as well as cube ice at the same time. Customer need ice container. ; ordrng 1 AKC73249303 (ICE CONTAINER. )
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA Unit not washing. Growling sound. Found wash getting stuck. Checked belt and ran thrOugh diagnostics. Computer needs updated software and water wall motor ASSY.
Steve G.
REFRIGERATOR KENMORE 106.5114311 Customer states that the unit has been leaking on the floor. Found that ice maker mold is cracked.
Steve G.
DRYER MAYTAG MGD6000AG1 Customer states that unit hums when she hits start. found that the motor is bad. Customer is going to think about the repair.
Steve G.
WASHER GE GTW680BSJ5WS Customer states that unit is not draining. Did get power down to the pump. Found that the shaft was not turning on the drain pump. Installed new drain pump assy. Cycled unit test ok. Unrelated issue. Did advise the customer that the outlet that the washer is plugged into the top part of the outlet has a burn mark. Suggest to customer should be replaced. ; pckd up 1 WH23X27574 (DRAIN PUMP)
Shawn H.
WASHER WHIRLPOOL LSB6200KQ0 Found timer motor not advancing on delicate cycle. Tested other cycles and it has some dead spots in other settings. Replaced timer and ran to test. All ok. Please mail out invoice.
Shawn H.
RANGE FRIGIDAIRE FFEF3015PWB Found left front 8Ó burner melted into socket. Replaced element and socket and ran to test. All ok.
Shawn H.
WASHER WHIRLPOOL WFW9400ST00 Checked unit and found power button sticking. Removed console and found U/I board not clipped into the holder properly. Resecured and ran to test. All ok.
Shawn H.
RANGE SAMSUNG FER300SB/XAA Found EOC melted from shorted relay. Replaced EOC and repaired connectors. Ran to test. All ok.
Kevin S.
DISHWASHER KITCHENAID KDFE104DSS0 "Replace parts as needed, the tub seal however is not the correct length. I measured it against the factory seal and it is shorter. The new seal will form down to the side however not long enough or bent at 90 degree angle to sit in the tub. Will go to vendor to figure out if they have wrong part listed; schdld next appmnt for 3/15 FRI !"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Upon arrival turned cold control up on unit to get system to run, upon unit operating found that the cap tube line and filter dryer was vibrating against high side refrigeration line causing noise customer was hearing, tech made adjustments to line set, ran and checked out, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed ice maker assy needs housing cover to be install; ordrng 1 242303601 (housing)
Shaun S.
WASHER SPEED QUEEN AWN432SP113TW04 "Upon arrival found that unit was not sitting level, tech leveled front and rear legs on unit, also found that unit had plastic sliders installed under each one of the legs and sitting on a slick floor, removed sliders from unit found the washer now sits and sticks to floor a lot better that what it did, ran and test d unit, checks ok upon the techs departure"
Kevin M.
REFRIGERATOR GE GSH22KGMBBB Found def heater is burnt up main brd not communicating correctly & IMK is locked up ; rqstng P&A on 1 WR30X10093 (icemaker asm) and 1 WR51X10101 (heater & brkt asm) and 1 wr55x10942 (bd asm main control)
Shaun S.
WASHER WHIRLPOOL WFW9750WW00 "Upon arrival found that unit has a blown bearing in back of outer tub and the inner basket is also broken, gave cust est of were we would be for repairs, customer elects to have unit replaced than to fix 10yr old washer"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHB2866PFMA "Upon arrival found that imk was jammed and not cycling properly to drop cubes, tech pulled imk, cleared issue, went through testing on front panel for imk, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEBA "Found main brd not communicating to Ice maker ; rqstng P&A on 1 5304502780 (board-main power), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Called tech line -Julie- if lower IMK is taken out must be turned off for it to work properly def EVAP coil
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Needs repaired per ice maker bulletin called vendorfor autho and took pictures as I went ; used 1 DA82-02367A (Y CLIP), 1 DA97-15217D (IMK), and 1 da97-14474C (BUCKET ) from stock"
Jeffrey G.
DRYER MAYTAG DE610. 01 Repaired burnt off wire at power to heater connection ok run and checked operation heating good.
Jeffrey G.
RANGE FRIGIDAIRE FEF350SADA Replaced burnt out bake element and tightened door handle ok
Jeffrey G.
RANGE GE JDP39DN4BB Replaced three burner switches. 2 lg. 1 sm. R/r. Ok
Tim R.
DRYER SPEED QUEEN ADE3LRGS171TW0 Replaced rollers. Checks ok.
Tim R.
RANGE KENMORE 790.9641940X Checked unit over found that the unit wasnÕt plugged in correctly. So display wasnÕt working. Fixed plug checks ok.
Tim R.
DRYER WHIRLPOOL WED4815EW1 "Replaced idler and rollers. Checks ok.; used 1 349241T (ROLLER KIT), and 1 691366 (PULLEY) from stock"
Tim R.
WASHER MAYTAG MVWC200XW2 Checked unit over found unit had stopped in mid cycle and would not finish. Reset control and recalibrated. Checks ok.
Tim R.
MICROWAVE WHIRLPOOL WMH31017AS-3 Replaced parts checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Replaced evap fan. Checks ok; used 1 242219204 (BLOWER) from stock
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Checked unit over found one unit was agitating it will grind back-and-forth found loose pulley on bottom replaced pulley unit checks OK; used 1 W10721967 (SPLUTCH) from stock
Tim R.
DISHWASHER AMANA ADB1500ADS4 Checked unit over found load switch microswitch not positioned correctly keeping unit from filling with water. Fixed microswitch positioning unit checks OK
Tim R.
DRYER LG DLEX3370W Replaced rear rollers and greased all idlers Checks ok
Steve M.
WASHER WHIRLPOOL WFW9200SQ00 Vendor entering for review replacement options. Unit will not power on cannot enter automatic diagnostic. Recommend main control and motor drive control un economical for repair
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Delivered bulb. Bill CC on file
Steve G.
DRYER SAMSUNG DV45K6200EZ/A3 Customer states that the unit is loud. Found rear rollers where out and idler pulley was stiff not spinning as well. Installed new rollers and idler pulley assy.; pckd up 1 DC93-00634A (IDLER PULLEY) and 2 DC97-16782A (ROLLERS )s
Steve G.
REFRIGERATOR FRIGIDAIRE FRS23R4CQ2 "Customer states that the freezer sections is not cooling. Found that the unit is not going into defrost mode. Customer is going to think about repair. If customer wants repaired to preorder parts, est is including to defrost the unit. ."
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Spoke to techline they adv the the new board is defective. Installed new board. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSR/AA 02 Customer states that he has low water pressure coming out the dispenser assy. Found that the water line coming to the door had a small kink. Straighten out water line. Test ok.Ticket 4149708105
Steve G.
DISHWASHER LG LDP6797BD "Installed new lock assy per techline. Installed new lock and noticed that the door was extremely hard to open. Unit still not starting, tech did check wire connection at the main board and the wire to the door switches was connected to the main board. Techline advised last time out if this does not work replace the main board. Customer has not used the unit at all. He is calling vender for an exchange."
Steve G.
DRYER SAMSUNG DV395ETPASU/A1 Installed new main relay board. Cycled. ; used 1 DC92-00669J (MAIN BOARD) from stock
Shawn M.
RANGE SAMSUNG NE85F9500SS/AA Replaced all parts oven is now heating to temperature everything seems to be fine at this time
Shawn M.
WASHER WHIRLPOOL WTW5000DW0 Washer was going through a rinse cycle when I got to the house it went into a spin just fine informed customer to keep an eye on what cycles causes it to go off balance what kind of load it is if issue comes back to have it set up to where when I come back out we can get it to make the noise but as of this time washer seems to be working fine
Shawn M.
DISHWASHER LG LDT5678ST Replaced latch assembly and parts dishwasher seems to be working fine at this time
Shaun S.
DISHWASHER GE GDF610PMJ2ES "Upon arrival tech made adjustment to the leveling legs pitching unit back to help keep,water from running out of front of unit, tech watched unit operate checks ok upon departure"
Shawn M.
WASHER LG WM3270CW Ran water through a rinse and spin put in several large towels everything seems to be spinning at this time found out some of the vibration and noise is coming from the floor that the washer is sitting on informed customer to try to level up the floor and try to sturdy up the floor to make it a little less bouncy and that should help out with a lot of the noise and off-balance issues
Shaun S.
DRYER LG DLEX7600KE Upon arrival ran and checked product found that unit is functioning properly upon techs departure
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 "Removed and replaced fan motor and blade on unit, ran and checked out, unit checks ok upontechs departure"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replaced tub cover on unit, ran and checked unit operation, unit checks ok upon techs departure"
Shaun S.
WASHER ELECTROLUX EIFLS55IIW1 "Upon arrival ran and tested unit and found that bearing on back of unit is blown and inner basket broke, customer to replace unit"
Kevin M.
REFRIGERATOR KITCHEN AID KBRA20ELWH01 Called auth # 107EJLM unit is non economical to repair compressor locked up.
Kevin M.
REFRIGERATOR AMANA GTA18AW Sealed system parts are NLA plus is not economically to repair
Kevin M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Instructed cust of internal non repairable but cust could possibly go to DAP & try stop leak kit
Kevin M.
REFRIGERATOR WHIRLPOOL WRS965CIAM00 Cooling was turn off turned unit back on and checks ok
Jeffrey G.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Unit full of water on arrival. Canceled and unit drained completely.. elevated drain hose to keep water from backing into dishwasher. Run and checked and flushed out. Ok purchase date 12-20-18. Call is wt..
Brad A.
OVEN KENMORE 790.755032 "Installed new control board, unit is working properly."
Tim R.
WASHER ROPER RAX7245KQ0 "Checked unit over found that the springs had not come off of the washer and it was leveled. Found loud noise in spin cycle and unit leaking water. Found bearings in tub worn out and gear case leaking oil. Submitted authorization; saved tckt , states that autho needed"
Tim R.
DISHWASHER AMANA n/a Removed old dish washer installed new dishwasher.
Steve G.
RANGE FRIGIDAIRE FGES3065PFM Tech took several pictures of the unit and measurements. Did noticed that the unit is not square. Certain pictures show that the unit is level from left to right and from front to back. Level from left to right and right to left. Frank techline.. Techline gave a new complaint number . Tech email 16 pictures to Adv. customer that stress clamp was not installed my delivery team. Tech waiting a call from Shannon from frig.
Steve G.
RANGE SAMSUNG ELECTRON NE595R0ABWW/AA Customer states that the fan motor is loud. Tech to see if the blade was striped out. Found motor to be marking a screeching noise. ; rqstng P&A on 1 1111 (CONV FAN BLADE. (MIDDLE(LARGE BLADE))) and 1 6021-001211 (NUT) and 1 DG96-00110E (CONV MOTOR)
Shawn M.
DISHWASHER LG LDF5545ST Found dishwasher would not power on tried cycling breaker on and off did not help ordering main board user interface also found that the strings on the door broken ordering new strings; ordrng 1 ACJ73790101 (STRINGS ) and 1 AGL75172601 (USER INTERFACE ) and 1 EBR79609803 (MAIN BOARD )
Shaun S.
RANGE FRIGIDAIRE FPEH3077RFG "Upon arrival found that the indicator lights that was provided for tech was not correct, lights that were supplied are 125v and should be a 3.3v indicator, contacted vendor and obtain correct info to be ordred; ordrng 2 316022508 (light/lamp)s and 1 808751514 (control assembly)"
Kevin S.
RANGE FRIGIDAIRE FGEF3059TFH The plastic bracket that holds the control assembly is cracked around one of the mounting screws. Will order new board.; ordrng 1 5304509229 (CONTROL BOARD)
Kevin S.
WASHER SAMSUNG WV55M9600AV1/A5 "Replaced unit parts, tested upper wash unit, the fabric softener dispenser was overflowing and started to leak down the right hand front of unit tripping the leak sensor. Mopped up water from floor with bath towel, used warm cup of water to check siphoning of unit, we were now getting it to siphon properly and did so 4 times. Explained to customer to have to let leak sensor dry out and try running unit again next morning, call if any issues.; schdld next appmnt for 3/13 WED !"
Kevin S.
DISHWASHER KITCHENAID KDFE104DSS0 "Ran unit in express wash, checked for leaks while filling, washing and draining multiple times with no issue. Mostly determine the leaking from around the door seal areas and right hand corner from around float switch. Took pictures of water residue; ordrng 1 W10300924V (door seal) and 1 W10864081 (seal CABINET) and 1 WP8531743 (gasket FOR FLOAT) and 1 WPW10195038 (nut FOR FLOAT)"
Kevin S.
REFRIGERATOR LG LSX26326S/02 "Took extra pictures of damage to unit, right rear of unit cabinet damage, but appears no air leaks. Damage to rear cover assembly to straighten. Tested water dispensing ok no leaks will wait on ice production. Interface seems to be working ok.; saved tckt"
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA01 Found FF fan making loud noise; rqstng P&A on 1 da97-08724H (FF FAN ASSY)
Kevin M.
REFRIG/SIDE-BY-S WHIRLPOOL n/a Lights going in & out & flicker at times too; rqstng P&A on 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Jeffrey G.
WALL OVEN GE JKP27B0D1BB Fo code shorted or stuck key pad part is special order.; ordrng 1 WB36T10494 (KEY PAD)
Jeffrey G.
RANGE GE JDP39DN4BB Two lg burner switches. One small burner switch. All burners heat. The two lg ones no heat on low setting. Small right rear burner not maintaining temp. G.e. Drop in range. Got est. approved; ordrng 1 WB24T10025 (TWO LG BURNER SWITCHES) and 1 WB24T10029 (SMALL R/R SWITCH)
Jeffrey G.
COOKTOP ELECTROLUX EW36CC55GS2 Electrolux cooktop. Error code 32 relay board. Need relay board and ribbon from relay board to induction board x101to x59.. ; ordrng 1 318083094 (INTERFACE RIBBON) and 1 318388400 (RELAY BOARD)
Jeffrey G.
HOME LAUNDRY ELE LG WD100CV WD205c. Lid assembly.. handle broke on one side.; ordrng 1 MEB63414201 (LID ASSEMBLY)
Brad A.
DRYER MAYTAG MEDB855DC4 "Installed new grill, unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RF31FMEDBSR/AA "Found evaporator cover with crack in top, found defrost heater open. Ordered heater and evaporator cover.; ordrng 1 DA47-00434A(PW) (DEFROST ASSEMBLY ) and 1 DA97-13757A(PW) (EVAPORATOR ASSEMBLY)"
Shaun S.
Whirlpool Washer Repaired bad drain pump. Operation test ok.
Tim R.
RANGE GE JTP20B0F6BB Replaced bake element. Checks ok.
Tim R.
RANGE WHIRLPOOL GJC3055RP06 Cooktop shattered. Needs new cooktop. Called James with estimate left message.
Tim R.
DRYER MAYTAG PYET244AYW Checked unit over found that the timer was shorted and also the hear selector switch had short keeping the unit from heating. No repair per customer.
Steve G.
WASHER WHIRLPOOL WFW75HEFW Due to the error code unit states that the pressure hose is twisted or blocked checked pressure hose checked OK customer needs a control board tech order board; ordrd 1 W11201274 (CONTROL )
Tim R.
DRYER WHIRLPOOL IGD4400SQ0 Replaced timer and thermostats due to unit not advancing through cycle. Checks ok.; pckd up 1 W11050897 (cutoff-tml) and 1 WP8299764 (timer)
Shawn M.
DISHWASHER MAYTAG MDB8851AWS Found it had power coming to dishwasher had power going to board board not distributing power to control ordering main board; rqstng P&A on 1 W10218831 (cntrl-elec)
Tim R.
RANGE TAPPAN TEF351EWB Checked unit over found that the heating element had shorted out. Replaced element and recalibrated unit. Checks ok.; used 1 316075103 (BAKE ELEMENT) from stock
Tim R.
DISHWASHER SAMSUNG DW80J755UG/AA Checked unit over found that the unit needs a new wash motor due to not circulating any water through bottom spray arms. Customer not doing repairing.
Shawn M.
RANGE SAMSUNG NX85J5600SG/AA Found that the gas regulator on the other side of the valve was bubbling at the seam ordering a whole new valve to replace every part; ordrng 1 DG94-00449A (GAS VALVE )
Shawn M.
WASHER WHIRLPOOL WTW4616FW1 Called John he approve the repair go ahead and order and schedule for return; ordrng 1 WP3951744 (agitator)
Tim R.
WASHER GE GTW460ASJ9WW Checked unit over found that the shifter wasnÕt kicking in the agitator. Causing grinding noise. Fixed sticking shifter. Checks ok working properly.
Tim R.
OVEN WHIRLPOOL WGE745C0FS00 Replaced door glass and spacer. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 Checked unit over found that the unit isnÕt getting any power to motor or user interface. Start button wonÕt work. Vendor putting into options.
Tim R.
WASHER MAYTAG MTW5740TQ0 Checked unit over found leaking around fill valve. Fixed leak. Checks ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit not cooling found seized evap fan. Replaced fan and now cooling properly.; used 1 242077702 (EVAP FAN) from stock
Steve M.
WASHER SAMSUNG WF42H5200AW/A2 Tub support bolt loose on shock absorber. Re Installed shock and new new bolt. Washer running fine; used 1 6011-001565 (BOLT) from stock
Steve G.
DBL WALL OVEN KITCHEN AID KEBS208SSS04 "Installed new bake element, upper cooling fan and main relay board. Cycled unit test ok. ; pckd up 1 WPW10207398 (elmnt-bake)"
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 "Unit leaking water. Seal on clean out filter was leaking. Removed and repositioned and cleaned seal. Washer no longer leaking. Test ran washer, spins out ok"
Shaun S.
REFRIGERATOR LG LMXS27626D/01 "Upon arrival found vibration noise coming from unit, tech made adjustment to the cabinet and put unit into place, unit checks ok upon techs departure"
Steve G.
DRYER SAMSUNG DV395ETPASU/A1 "Customer had the 4 prong cord hooked up wrong. Once tech corrected the wire harness and power cord, check power and all check ok. Cycled unit and unit did not heat up. found that the main board was shorted out."
Steve G.
DRYER MAYTAG MEDC465HW0 Customer states that the door is hard to close... did make a small adjustment to door strike. Test ok.
Steve M.
WASHER WHIRLPOOL WFW85HEFC1 F0e1F8e3F3e1F9e1Water level sensor errors. Replaced sensor ran through diagnostics washer checked out fine; used 1 W10448876 (SWITCH) from stock
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Upon arrival found that part that was sent for tech to replace was the incorrect part for unit, tech contacted vendor and spoke to Mike and obtained correct part info and ordered while tech as on phone, previous part will be returned ; ordrd 1 242058232 (user interface)"
Steve G.
DRYER GE GTD33EASK0WW "Customer states that they do not want the chime to go off when the unit is done. Adv the customer that this unit does not have a column for the chime or an on off switch. Customer would like for tech to unhook the speaker/chime from the board. Tech did advise that he was not able to under manufacture guide lines. Also advise that if he does unhook the chime, it may not give him other functions due to the wire harness might be linked into other dryer functions."
Steve G.
OVEN WHIRLPOOL GY397LXUSDW Customer states that the bake element isnÕt heating up.. Verified that the element was out. Installed new bake element. Cycled. ; pckd up 1 WPW10310274 (elmnt-bake)
Shaun S.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Upon arrival found that unit has a bad fridge evap fan motor and the display on front going out; ordrng 1 DISPLAYBOARD and 1 EVAPFANFRIDGE
Kevin S.
REFRIGERATOR LG LSX26326S/02 "Checked over unit has been plugged in and cooling properly for over 48hrs. Unit has damage to top left corner of door. Will need new LH hinge cover, one of the shelving is broke and estimate for new dispenser door cosmetic damage.; schdld next appmnt for 3/12 TUE !"
Steve G.
DISHWASHER BOSCH SHE58C05UC/50 Customer states that the unit under the sink was wet. Tech cycled the dishwasher several times. Did not see or feel any water around the drain line. Tech did run cold water in both sides fo the sink.. if the customer is able to determine that it is coming from the drain line we will pull ticket and pre order drain line.
Steve G.
DRYER SAMSUNG DV50K8600EV/A3 01 Customer states that the unit is loud. Found a bad right rear roller and shaft. Installed new roller with shaft. Cycled. ; pckd up 1 DC97-16782A (ROLLER )
Kevin S.
DRYER WHIRLPOOL WED4815EW1 Replaced thermal cut off and fuse. Ran unit in time dry high heat mode. Unit checks ok.
Kevin S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 "Connected unit to power and water, unit appears to be cooling ok. When dispensing water found a crack in white line coming from filter housing. Will replace.; ordrng 1 241503901 (connector-water) and 1 242220119 (tube-water)"
Shawn H.
MICROWAVE GE JVM1540DM5CC Touched up interior and install fan cover. Advised customer to wait 24 hours before using microwave. This allows time for paint to cure. Advised customer to call in if unit continues to arc.
Shawn H.
WASHER WHIRLPOOL WTW4955HW1 Installed all provided parts and ran to test. All ok. Customers hot water pressure is still very low.
Brad A.
MICROWAVE WHIRLPOOL UMV1160CW3 "Installed new magnetron, unit is heating properly. All operations test ok."
Brad A.
DRYER WHIRLPOOL WED4815EW1 Unit has been rejected for repair.
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed all provided parts. Advised customer that temp will be within range in 24 hours.
Brad A.
WASHER MAYTAG MVWB865GW0 Installed new extension rods. Unit checks ok.
Shawn H.
HOME LAUNDRY ELE GE GUD27ESSMWW Installed all provided parts and ran to test. All ok.
Brad A.
WASHER MAYTAG MVWB965HC0 "Found suspension rods not holding tub properly, causing tub to hit sides during spin cycle. Ordered new suspension rods.; ordrng 1 W11130360 (SUSPENSION RODS)"
Brad A.
MICROWAVE WHIRLPOOL WMH31017HZ2 "Found power cord ripped, ordered new power cord.; ordrng 1 W11206558(LOWESPRICING) (POWER CORD)"
Shawn H.
DRYER GE GTX42EASJ2WW Installed all provided parts and ran to test. All ok no more noises.
Shawn H.
WASHER LG WT1501CW Installed all provided parts and ran to test. All ok. Unit will now fill with hot water and softener is dispensing.
Shawn H.
DISHWASHER LG LDT7808ST Installed all provided parts and ran to test. All ok. Unit is heating now.
Shaun S.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Removed and replaced filter housing on unit, ran and tested water thru door and cycled imk, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF1 "Upon arrival found that fill spout for imk froze up and not putting water into imk, tech cleared fill spout, ran and checked out, mold filled with water, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Removed and replaced lower left shelve on unit, checked drawer and rail, had customer observe repair, unit ch cos ok upon techs departure"
Shaun S.
DRYER SAMSUNG DV42H5000EW/A3 "Upon arrival found that unit has a bad heating element on it, removed and replaced defective element, ran and checked out, unit checks ok upon techs departure ; used 1 DC97-14486A (ELEMENT) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PF6 IMk not advancing properly installed new ice maker; used 1 5303918344 (IKM) from stock
Kevin M.
REFRIGERATOR LG LFC24770SW/02 Installed new ice maker and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR1821TF3 Adjusted the doors and and removed a sticker that was flapping when fan came on
Kevin M.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 Installed parts sent to cust from Frigidaire air handler and pad and adjusted freezer door
Brad A.
MICROWAVE SAMSUNG SMH2117S "Installed new magnetron, unit is heating properly."
Tim R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced shorted drain pump. Checks ok.; ordrng 1 W10876537(DN) (drain pump)
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Installed new condenser fan and evap motor assy. Customer still having issues. Called techline said fan blew out the board. Part is under parts warranty .; ordrng 1 WP2307037 (cntrl-elec. PW)
Steve G.
DRYER SAMSUNG DV48H7400EW/A2 01 When customer hit start the motor just hums. Once she turns the drum by hand then hits start the unit starts up. ; rqstng P&A on 1 6602-001655 (BELT) and 1 DC31-00055H (MOTOR) and 1 DC96-00882C (IDLER PULLEY ASSY.)
Tim R.
REFRIGERATOR LG LDC22720ST/03 Removed ice-maker and reattached thermostat correctly. Checks ok.
Tim R.
WASHER LG WM2650HWA Unit needs new tub assembly. No repair per customer. Tub NLA per dap.
Shawn M.
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 Found the temperature in the refrigerator was holding pretty steady at 32 but the temperature in the freezer was fluctuating up-and-down was also getting a pretty loud noise coming off of my evaporate fan ordering new fan and blade; ordrng 1 242077702 (motor) and 1 242219302 (fan blade)
Tim R.
DRYER MAYTAG MEDC215EW1 Replaced belt. Checks ok; used 1 W10198086 (BELT) from stock
Tim R.
REFRIGERATOR WHIRLPOOL WRS311SDHT01 Replaced ice maker checks OK
Shawn M.
RANGE SAMSUNG NE85F9500SS/AA Found that the convection fans were making a very loud rattling noise I believe that is one issue also ordering a relay board for the back the upper display and a thermostat; ordrng 1 DE92-02439G (RELAY BOARD ) and 1 DE96-01027A (DISPLAY ) and 1 DG32-00004C (THERMOSTAT ) and 1 DG96-00110B (FAN) and 1 DG96-00110E (FAN)
Tim R.
WASHER MAYTAG MVWB835DW3 Replaced wash plate unit checks OK
Tim R.
WASHER FRIGIDAIRE EFLS617SIW0 Replaced dispenser. Ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGHB2866PP7A Replaced display assembly. Checks ok; pckd up 1 242058230 (user interface)
Tim R.
DRYER SAMSUNG DV48J7700EW/A2 "Replaced idler and rollers. Ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (PLASTIC SUPPORT) from stock"
Steve M.
RANGE SAMSUNG NE58F9500SS/AA Installed parts listed. Oven and display working properly.
Brad A.
RANGE LG LRE30453SB "Unit is working properly, missing oven rack. Ordered oven rack.; ordrng 1 MHL39256101(ASIPRICE) (OVEN RACK)"
Steve M.
MICROWAVE LG LMV1683ST Installed parts listed microwave is heating and running properly
Brad A.
OVEN WHIRLPOOL WGE745C0FS00 Upper oven door was received damaged. Ordered replacement.; saved tckt
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Install parts listed. Fridge operating ok
Brad A.
WASHER MAYTAG MVWB865GW0 "Found hangers not supporting tub properly, ordered new hangers.; ordrng 1 W11130356 (suspension)"
Steve G.
RANGE FRIGIDAIRE FEF336BGWD "Installed new thermostat and know. While cycling found that the bake element was bad. Installed new bake element. Test ok; pckd up 1 316075104 (element,bake)"
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Installed new door switch holder and all new three door switches. Installed new inline noise filter fuse. Load test unit.
Steve G.
WASHER WHIRLPOOL WTW8500DC1 Installed new main board and console assy. Cycled unit.
Shawn M.
WASHER SAMSUNG WF431ABW/XAA Found that the inner tub was off-balance rubbing the door boot would need to replace inner tub rear bearing is going to be too expensive to repair
Shawn M.
WASHER MAYTAG MVWX600BW0 Replace gear case and main board washing machine is working fine at this time
Shawn M.
DRYER SAMSUNG DV419AEW/XAA Found the element was out replaced the element is now fine; used 1 DC97-14486A (ELEMENT) from stock
Shawn M.
COOKTOP FRIGIDAIRE GLEC30S8EBA Replaced infinite switch and heating element found that the wires going to the heating element were not put on the right post had to call tech-support found out what wires went where put everything back together cooktop is now working fine
Brad A.
DRYER MAYTAG MEDX655DW1 "Installed new idler pulley, unit is functioning properly. All operations test ok."
Brad A.
RANGE WHIRLPOOL WFE550S0HZ1 "Installed new infinite switch, burner is working properly. Unit checks ok."
Brad A.
WASHER MAYTAG MVWC465HW2 "Installed water inlet valve, unit is working properly. All operations test ok."
Tim R.
DRYER GE GFD43ESSM0WW Replaced belt. Unit checks ok; used 1 WE12M29 (BELT) from stock
Tim R.
RANGE WHIRLPOOL GFE461LVB0 Checked unit over found that the unit needs door hinges. No repair per customer. Changed water filter for customer
Tim R.
DRYER ROPER REX5635EW1 Checked unit over and found that someone had re-wired the terminal block and taped wires together.
Tim R.
DRYER WHIRLPOOL WED6200SW0 Fixed shorted wiring from heater to thermostat. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF268ABRS/XAA Replaced user interface and removed ice-maker. Unit checks ok
Tim R.
RANGE WHIRLPOOL WFE320M0EW2 Replaced burner switch checks ok.
Tim R.
WASHER GE GFW430SSM1WW Checked unit over found that the inlet valve wash leaking adjusted hose from inlet valve to dispenser. Checks ok.
Tim R.
DISHWASHER MAYTAG MDB4100AWB "Checked unit over found broken wires going to the control,. Repaired wires. Checks ok."
Tim R.
OVEN GE JBP24DOM1WW Replaced element due to shorting out in self clean. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Lower icemaker is not working found frozen waterline. Replaced water heater assembly for lower icemaker unit is cycling properly. advised customer refrigerator needs to be hooked up to city water not through a reverse osmosis system; used 1 DA97-00209Z (FILL TUBE HEATER) from stock
Steve M.
DRYER MAYTAG MEDZ400TQ2 Unit not heating. Found open heating element. Replaced element. Dryer working ok; used 1 WP3387747 (HEATER) from stock
Steve M.
DISHWASHER SAMSUNG DMT800RHS/XAA Dishwasher not running properly. Found nothing wrong
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Unit not cooling properly in garage. Too cold ambient temp. Declined garage kit.
Steve M.
WASHER LG WM3670VA "Unit will not spin out. Tub is shaking excessively and unit is not draining water installed new shocks and drain pump washer is now running properlyL1-28420417831 Rhonda from Vendor; used 1 4681EA2001T (DRAIN PUMP), and 3 ACV72909503 (SHOCK) from stock"
Steve G.
REFRIGERATOR GE PDS22SFSBRSS Installed new ice maker and cycled unit. Thawed out the fill tube.
Steve G.
REFRIGERATOR MAYTAG MFI2569VEA1 Installed new freezer gasket and both refrigerator door gaskets. Check ok
Shawn M.
REFRIGERATOR HAIER HA10TG31SW Replaced relay on compressor. compressor fired right up everything seems to be fine at this time
Shawn M.
REFRIGERATOR WHIRLPOOL ED5LHAXMB00 Replaced ice maker everything seems to be fine at this time
Shawn M.
DISHWASHER WHIRLPOOL DU1055XTVD1 Replaced main board in the dishwasher dishwasher seems to be working fine at this time
Shawn M.
WASHER SAMSUNG WA45H7000AW/A2 Found that what was going on is debris was loosening up during the wash cycle and during the clean cycle informed customer what she may have to do is run the wash machine through 3 to 4 clean cycles in a row what was coming loose or showing up and wash cycle was old soap and debris from fabric softener washing machine seems to be working fine at this time
Shawn M.
DISHWASHER LG LDF5545ST replace dispenser dishwasher is not working fine
Shawn M.
MICROWAVE LG LMV1762ST Replaced all three parts microwave is now working fine
Tim R.
DISHWASHER BOSCH SHE863WF2N/10 Checked unit over found that the fill valve wasnÕt filling with enough water. Replaced fill valve.; ordrng 1 00628334(TS) (WATER VALVE)
Shawn H.
DRYER MAYTAG MEDB765FC0 Checked unit over and found it only getting 124vac to unit. Cord is good and wired correctly. Outlet has only 124vac. Issue is with electric. Advised customer to have an electrician check outlet and breaker.
Shawn H.
WASHER SAMSUNG WA48H7400AW/A2 Checked unit and found drain pump getting voltage but not moving water. Removed pump and cleared blockage in housing. Reassembled and ran to test. Unit drains fine. Customer had complaint if leak and low spin speed. Could not find any leaks . Ran unit through auto diagnostics and when running the spin test it gets to 1000rpm fine with no issues. Unit also agitates smoothly. Could not duplicate concern of low spin speed or leak.
Shawn H.
WASHER SAMSUNG WF42H5000AW/A2 Checked unit and found drain pump getting voltage but not operating. No blockages. Replaced pump from truck stock and ran to test. All ok.; used 1 DC31-00178A (PUMP) from stock
Shawn H.
DRYER WHIRLPOOL WED7000DW0 Unit is heating. Customers issue is extended dry times. Pulled back cover and found large amounts of lint in the blower housing. Cleaned out unit and ran to test. All ok.
Tim R.
DRYER MAYTAG PYET244AYW Checked unit over found that the unit needs a new timer.; ordrng 1 53-1810 (timer)
Shaun S.
RANGE FRIGIDAIRE 122345567 "Upon arrival ran and checked unit found that bake element that was installed is working correctly, sent pics to homeowner showing that the unit is functioning ok, unit checks complete upon techs departure"
Shaun S.
WASHER GE GTW680BPL0DG "Removed and replaced parts listed on unit, ran unit through a speed wash and a spin cycle, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Installed new t-stat and garage kit and unit checks ok; used 1 5303918301 (GAR KIT), and 1 5304421256 ("
Kevin M.
REFRIGERATOR SAMSUNG RF267ABBP/XAA Unit needs compressor & mullion strip needs replace replaced
Kevin M.
REFRIGERATOR SAMSUNG RF4287HAWP/XAA Installed new lever and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Called vendor -sealed system leak they are putting unit into options they will get back with customer within 3-5 business days
Kevin M.
REFRIGERATOR LG LFXS28566M/00 Installed new mullion ice maker and checks ok
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Customer states that the unit is not making ice. Tech could not get out the ice container to replace the ice maker... Customer is going to have to unplug the unit so the ice will thaw out to be able to remove the container. ; ordrng 1 1111 (ICE CONTAINER ) and 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found dryer squealing, installed new idler pulley and 2 drum rollers, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (PLASTIC SUPPORT) from stock"
Brad A.
WASHER SAMSUNG WA48J7770AW/A2 "Found error code 8c2, new sensor and main PCB problem. Customer does not want repair."
Shawn M.
COOKTOP FRIGIDAIRE GLEC30S8EBA "Found that after I replaced the infinite switch the center burner did not want to light I called Venor tech-support omed out the middle burner it is open ordering new burner; ordrng 1 318198925 (element,surf 1200w)"
Brad A.
RANGE SAMSUNG NX58H5600SS/AA Found unit heating to high for temperature setting. Recalibrated unit to proper temperatures. Adjusted 15 degrees lower. Unit is heating properly.
Shawn H.
COOKTOP WHIRLPOOL G7CG3665XS00 "Checked unit over and found one switch shorting out causing ignition when unit is idle. Also found spark module has a crack in it causing a short as well. 2 knobs are cracked. Calling vendor to get authorization; rqstng P&A on 2 W10284885 (knob)s and 1 W10300393 (harns-wire) and 1 WPW10110486 (module-spk), states that autho needed"
Shawn H.
REFRIGERATORS SAMSUNG RF263BEAESR/AA "Checked unit over and found evap covered frosted up. Thawed out frost/ice and removed evap cover. Found cracks in liner behind evaporator and behind cover. Fan is good, defrost heater is good, sensor is good. Frost build up is from cracks. Unit needs permagum to repair. Advised customer this isnÕt a permanent repair and may not last. Customer does want to proceed with repair.; ordrng 1 5305877995 (compound)"
Shaun S.
WASHER LG WT7200CW "Found that agitator is stripped out on inside wash plate, wash plate needs replaced ; ordrng 1 WASHPLATE"
Shaun S.
RANGE FRIGIDAIRE FPEH3077RFG "Upon arrival ran and tested unit, found that indicator light for preheat and oven temp do not work, all others check ok ; ordrng 1 OVENTEMPLIGHT and 1 PREHEATINDICATORLIGHT"
Kevin M.
REFRIGERATOR ELECTROLUX E42BS75EPS Called vendor
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Unit needs garage kit not covered adjusted t-stat