We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS4
Near Dayton, OH 45414
Kevin
Job Details: 01/23/2024
Cap tube is broke going into line of the freezer above evaporator coil took pictures and called Tech-line Nick case 96955092; used 1 A19676501 (Dryer) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS4
Near Dayton, OH 45414
Kevin
Job Details: 01/23/2024
Captube completely missing from dryer to cabinet above compressor called Techline spoke to Eric with video case#86955400
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Dayton, OH 45424
Kevin
Job Details: 01/23/2024
Installed parts listed, all checked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Greenville, OH 45331
Kellen
Job Details: 01/23/2024
Installed part. All checks OK
We serviced a
SPEED QUEEN DRYER
Model ADEE8RGS173
Near Greenville, OH 45331
Kellen
Job Details: 01/23/2024
Inspected the unit and found a failed heating element. Replaced with truck stock. Ran a test cycle. All checks OK; used 1 D510329P (ELEMENT) from stock
We serviced a
GE REFRIGERATOR
Model GDE25EYKHRFS
Near Arcanum, OH 45304
Kellen
Job Details: 01/23/2024
Inspected the unit and found temperature stable. Everything functioning as it should from factory. All checks OK
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Laura, OH 45337
Kellen
Job Details: 01/23/2024
Inspected the unit and found a failed thermal fuse. Replaced fuse with truck stuck. Ran a test cycle. All checks OK ; used 1 D518649 (THERMAL FUSE) from stock
We serviced a
KITCHEAID DISHWASHER
Model KDTM404KPS
Near Tipp City, OH 45371
Kellen
Job Details: 01/23/2024
Inspected the unit and found everything functioning as it should from factory. Ran multiple test cycles with no issues. All checks OK
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW1
Near Casstown, OH 45312
Kellen
Job Details: 01/23/2024
Inspected the unit and found that there was no cold coming from the house into the washer. Customer will need a plumber to determine the issue.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV
Near Troy, OH 45373
Kellen
Job Details: 01/23/2024
Inspected the unit and found everything functioning as it should. All checks OK.
We serviced a
LG DRYER
Model DLEX8100V
Near Waynesville, OH 45068
Sam
Job Details: 01/23/2024
Inspected unit and found multiple D 80/D 90 error codes for poor airflow. Ripped up a bunch of small paper towel and put it in the vent and ran a cycle and found the debris on the roof coming out of the vent. Customer has good airflow. Ordering board and sensor. ; ordrng 1 Agl73678505 (Drawer) and 1 Ebr76519513 (Control) and 1 Ebr81137801 (UI) and 1 5301el1001h (Heater)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Dayton, OH 45424
Tim
Job Details: 01/23/2024
Replaced turntable ring. Checks OK; ordrng 1 W11443144 (Ring(ship to customer theyll install))
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Clayton, OH 45315
Tim
Job Details: 01/23/2024
Replaced broken latch checks ok ; ordrng 1 W11457841(ts) (Door strike)
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Versailles, OH 45380
Amber
Job Details: 01/23/2024
Installed new part. All checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Weston, OH 45348
Amber
Job Details: 01/23/2024
Installed new parts. All checks ok.
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WA50R5400AV/US-03
Near Versailles, OH 45380
Amber
Job Details: 01/23/2024
"Inspected unit and found unit would get out of balance on every load. Ordering parts. ; rqstng P&A on 1 DC97-21544E (Control panel), ordrng 4 DC97-16350U (Suspension rods)s"
We serviced a
SAMSUNG MICROWAVE
Model ME19R7041FG
Near Tipp City, OH 45371
Kellen
Job Details: 01/23/2024
Inspected the unit and found a failed communication between control and moisture sensor. Ordering parts. ; ordrng 2 DE32-60011A (Gas sensor)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF4
Near Greenville, OH 45331
Kellen
Job Details: 01/23/2024
Inspected the unit and found a failed display. Ordering part. ; ordrng 1 5304530931 (Display)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD5
Near Brookville, OH 45309
Kevin
Job Details: 01/23/2024
User interface not communicating properly ordered new board; ordrng 1 5304530933 (User interface)
We serviced a
KENMORE DRYER
Model 110.97087601
Near Lakeview, OH 43331
Ron M.
Job Details: 01/23/2024
Ran tests found both door catches worn out needs door catch kit; ordrng 1 279570 (Latch kit)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Zanesfield, OH 43360
Ron M.
Job Details: 01/23/2024
Ran tests found sump failed causing no wash and water valve noisy. Ordering both; ordrng 1 W11460946 (Sump) and 1 W11434044 (Valve)
We serviced a
THERMADOR RANGE
Model PRD304WHU/04
Near Zanesfield, OH 43360
Ron M.
Job Details: 01/23/2024
Called tech assist (Zack) ran tests found control shorted out; ordrng 1 11032521 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bradford, OH 45308
Amber
Job Details: 01/23/2024
Inspected unit and found the unit not functioning properly. Found the console not reading like it should. Ordering parts. ; rqstng P&A on 1 W11099338 (Console) and 1 W11348059 (Control)
We serviced a
GE RANGE
Model PD900DP2BB
Near Dayton, OH 45424
Tim
Job Details: 01/22/2024
Disassembled the door and replaced missing brackets and screws and put unit back together. Checks ok
We serviced a
GE MICROWAVE
Model PT9800SH6SS
Near Xenia, OH 45385
Tim
Job Details: 01/22/2024
Replaced control boards and tested unit checks OK
We serviced a
FRIGIDAIRE RANGE
Model LGEF3033KBE
Near Dayton, OH 45420
Tim
Job Details: 01/22/2024
Checked unit over found that the unit has a shorted control. No repair at the moment.
We serviced a
BROAN RANGE HOOD
Model n/a
Near Dayton, OH 45403
Tim
Job Details: 01/22/2024
Checked unit over and the unit had a shorted motor and a shorted control board. Unit is about 15 to 20 years old located in the kitchen. Model and serial tag is worn off. Pictures are attached. Spoke with American home shield and gave them this information.
We serviced a
WHIRLPOOL OVEN
Model WFE361LVB0
Near Dayton, OH 45417
Tim
Job Details: 01/22/2024
Replaced control checks ok
We serviced a
LG WASHER
Model WT6105CW
Near Dayton, OH 45406
Tim
Job Details: 01/22/2024
Reset control and adjusted lid lock checks ok
We serviced a
FRIGIDAIRE RANGE
Model FCRE3052AS
Near Dayton, OH 45406
Tim
Job Details: 01/22/2024
Replaced shorted switches. Checks OK; used 2 316436001 (ELEMENT SWITCH) from stock
We serviced a
FRIGIDAIRE WASHER
Model FAFS4272LWO
Near Trotwood, OH 45426
Tim
Job Details: 01/22/2024
Cleared drain screen checks ok
We serviced a
FRIGIDAIRE MICROWAVE
Model FMOS1846BSA
Near Dayton, OH 45415
Tim
Job Details: 01/22/2024
Reset control board and made adjustments to door switches. Checks OK
We serviced a
FRIGIDAIRE RANGE
Model FEFLZ87GCC
Near Dayton, OH 45415
Tim
Job Details: 01/22/2024
Checked unit over found shorted control. No repair.
We serviced a
GE WASHER
Model PFW950SPT0DS
Near Vandalia, OH 45377
Tim
Job Details: 01/22/2024
Installed parts listed, all checked good
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Vandalia, OH 45377
Tim
Job Details: 01/22/2024
Replaced motor and blower wheel check ok
We serviced a
ROPER WASHER
Model RAX4232PQ0
Near Dayton, OH 45424
Tim
Job Details: 01/22/2024
Checked unit over found lid switch not advancing properly. Fixed lid switch. Found coupler was broken again. Disassembled unit and found that transmission was completely locked up and not spinning at all and making a horrible noise again. HBW putting into options
We serviced a
GE RANGE
Model JB645RK8SS
Near Middletown, OH 45005
Sam
Job Details: 01/22/2024
Installed parts. All checks ok.
We serviced a
ELECTROLUX DRYER
Model ELFE4222AW00
Near Lebanon, OH 45036
Sam
Job Details: 01/22/2024
Installed belt. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Waynesville, OH 45068
Sam
Job Details: 01/22/2024
Installed parts listed, all checked good
We serviced a
SAMSUNG DRYER
Model DV56H9100EG/A2
Near Dayton, OH 45458
Sam
Job Details: 01/22/2024
Inspected the unit and greased support wheels and cleared lint from unit. All checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Centerville, OH 45458
Sam
Job Details: 01/22/2024
Installed parts. All checks ok.
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Dayton, OH 45417
Sam
Job Details: 01/22/2024
Inspected the unit and found it running the drain pump due to an oversudes. Reset the unit and advised the customer to use cleaning tablets. Also found the utility sink that customer was draining the water into was full and causing issues with the drain hose. Advised they needed to clean the sink to prevent backup. All checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6900AC
Near Dayton, OH 45458
Kevin
Job Details: 01/22/2024
Adjusted door closer and checks ok
We serviced a
SPEED QUEEN WASHER
Model TR7000WN
Near Piqua, OH 45356
Ron M.
Job Details: 01/22/2024
Ran tests found drain hose came off tub causing leak, reinstalled hose ran test checked good.
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFG
Near Maplewood, OH 45340
Ron M.
Job Details: 01/22/2024
Ran tests found burner switch faulty causing issues, replaced switch tested good.; used 1 316436001 (Switch) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Sidney, OH 45365
Ron M.
Job Details: 01/22/2024
Installed parts listed, all checked good
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Sidney, OH 45365
Ron M.
Job Details: 01/22/2024
Ran tests found hub stripped replaced hub kit tested good.; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Sidney, OH 45365
Ron M.
Job Details: 01/22/2024
Installed parts listed, all checked good
We serviced a
SAMSUNG DRYER
Model BV210AEWXAA
Near Greenville, OH 45331
Kellen
Job Details: 01/22/2024
Inspected the unit and found a compromised fuse. Made necessary adjustments. Reassembled. Ran a test cycle. All checks ok
We serviced a
MAYTAG DRYER
Model MDE7500AYW
Near Troy, OH 45373
Kellen
Job Details: 01/22/2024
Inspected the unit and found multiple issues involving loose screws and pulleys that needed greased. Customer had a large amount of change inside the flutes. Found that all flutes were loose. Disassembled the front. removed door. Removed all change from every flute. Tightened all screws. Greased both support wheels and tensioner. Removed debris from felt liner. Reassembled. Ran a test cycle. All checks OK
We serviced a
KENMORE DISHWASHER
Model 66513263K114
Near Troy, OH 45373
Kellen
Job Details: 01/22/2024
Inspected the unit and found that it was leaning forward quite a bit. Tilted unit back. Also found a large amount of debris between the gasket and door. Removed and cleaned out all debris. Ran a test cycle. All checks OK
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Troy, OH 45373
Kellen
Job Details: 01/22/2024
Inspected the unit and found another failed. Thermal fuse. Replaced with truck stock. All checks OK ; used 1 D518649 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Englewood, OH 45322
Kellen
Job Details: 01/22/2024
Inspected the unit and found a failed door latch. Replaced with truck stock. Ran a test cycle. All checks OK ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Greenville, OH 45331
Kellen
Job Details: 01/22/2024
Installed a part. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE MICROWAVE
Model PMBD3080AFA
Near Greenville, OH 45331
Kellen
Job Details: 01/22/2024
Installed part. Ran a test cycle. All checks OK
We serviced a
KENMORE DRYER
Model 110.65102310
Near Dayton, OH 45417
Sam
Job Details: 01/22/2024
Found the timer assembly broke. Ordering part. ; ordrng 1 W10186032 (Timer)
We serviced a
MAYTAG HOME LAUNDRY - E
Model MHW5630HC2
Near Greenville, OH 45331
Amber
Job Details: 01/22/2024
Installed new parts. All checks ok.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Greenville, OH 45331
Amber
Job Details: 01/22/2024
Installed part listed, all checked good
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Greenville, OH 45331
Amber
Job Details: 01/22/2024
Installed new parts. All checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE4
Near Union City, OH 45390
Amber
Job Details: 01/22/2024
Installed new part. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Greenville, OH 45331
Amber
Job Details: 01/22/2024
Installed new parts. All checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Greenville, OH 45331
Kellen
Job Details: 01/22/2024
Inspected the unit and found that the brass fitting from the waterline had a slow leak. Advised customer to to get that professionally replaced. Reset dishwasher. Ran a test cycle. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Piqua, OH 45356
Ron M.
Job Details: 01/22/2024
Ran tests found ice maker not completing cycles causing no ice .; ordrng 1 W10873791 (Ice maker)
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Conover, OH 45317
Ron M.
Job Details: 01/22/2024
Ran tests found element over heated needs element and thermals; ordrng 1 61927 (Element and thermal kit)
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Middletown, OH 45044
Sam
Job Details: 01/22/2024
Part damaged. Reordering. ; ordrng 1 W11448775 (Motor)
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Lebanon, OH 45036
Sam
Job Details: 01/22/2024
Replaced door switch and error code (blinking lid lock) still appearing. Called techline and they recommended to replace the shifter assembly. ; ordrng 1 Wh18x27186 (Shifter)
We serviced a
GE WASHER
Model GFW850SPN1DG
Near Waynesville, OH 45068
Sam
Job Details: 01/22/2024
Reordering part. Notified customer. ; saved tckt
We serviced a
SAMSUNG RANGE
Model NE63A6751SS/AA
Near Springboro, OH 45066
Sam
Job Details: 01/22/2024
Unit not heating properly. Ordering control board and oven relay board. ; ordrng 1 Xxxxx (Oven relay board) and 1 Bbbb (Control board)
We serviced a
LG REFRIGERATOR
Model LRFS28XBS.ASTCNA0
Near Versailles, OH 45380
Amber
Job Details: 01/22/2024
"Inspected unit and found dispenser very slow when dispensing water. Also found ice maker producing small ice cubes. Checked water pressure in the back and found it good. Ordering parts. ; rqstng P&A on 1 Mjx64471502 (Water valve), ordrng 1 Aju75632513 (Water valve)"
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA
Near Pleasant Hill, OH 45359
Kellen
Job Details: 01/22/2024
Installed parts. Top fan motor is defective. Re-ordering. ; ordrng 1 Dg96-00110f (Top fan motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VB6
Near Springfield, OH 45505
Tim
Job Details: 01/19/2024
Adjusted freezer fan and defrost thermostat. Check OK
We serviced a
BOSCH DISHWASHER
Model SHE53TF5UC/02
Near New Carlisle, OH 45344
Tim
Job Details: 01/19/2024
Did power cord recall checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC39EESS1
Near New Carlisle, OH 45344
Tim
Job Details: 01/19/2024
Replaced bad water valve checks ok ; used 1 242252702 (WATER VALVE) from stock
We serviced a
FRIGIDAIRE RANGE
Model FCFG3083ASA
Near New Carlisle, OH 45344
Tim
Job Details: 01/19/2024
Installd parts listed, all checked good
We serviced a
WHIRLPOOL DRYER
Model WED96HEAC0
Near Springfield, OH 45502
Tim
Job Details: 01/19/2024
Checked unit over found unit had a bad idler. Replaced idler checks OK; used 1 279640 (IDLER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF4289HARS/XAA
Near Springfield, OH 45502
Tim
Job Details: 01/19/2024
Replaced parts listed checks ok
We serviced a
GE DISHWASHER
Model GDF570SSJ0SS
Near South Vienna, OH 45369
Tim
Job Details: 01/19/2024
Installed parts listed, all checked good
We serviced a
LG DRYER
Model DLEX5680
Near Springfield, OH 45503
Tim
Job Details: 01/19/2024
Cleaned sensor bars and adjusted door checks ok
We serviced a
MIDEA RANGE
Model MGS30S2AST
Near Springfield, OH 45502
Tim
Job Details: 01/19/2024
Installed parts listed, all checked good
We serviced a
SAMSUNG DRYER
Model DV42H5000EWIA3
Near Springfield, OH 45503
Tim
Job Details: 01/19/2024
Checked unit over and found the unit had a broken idler. Replaced idler. Checks OK.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Springfield, OH 45502
Tim
Job Details: 01/19/2024
Checked unit over found that wire harness and thermostats were melted. Repaired thermostat harness and wire harness for heater and fuse checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Middletown, OH 45044
Sam
Job Details: 01/19/2024
Installed part. All checks ok. Unit not level due to the floor.
We serviced a
LG MICROWAVE OVEN
Model MVEM1825D/00
Near West Chester Township, OH 45069
Sam
Job Details: 01/19/2024
Inspected the unit and found multiple issues concerning the unit not heating nor entering diagnostic. Attempted to enter diagnostic and it would not respond. Ran a test cycle and the magnetron and fan would not engage. Turntable intermittently stopping. Tech could hear a crackling sound intermittently. L7 code displayed. Control board not showing software updates available. Unable to reprogram or reset the software/board. LG factory needs to come out and reprogram/update software to be able to evaluate electrical short/issues.
We serviced a
GE WASHER
Model GTW680BSJ7WS
Near Mason, OH 45040
Sam
Job Details: 01/19/2024
Inspected the unit and found no error codes. Advised the customer that this is a smart washer and it will change its settings and time based on what it thinks it needs to be able to complete the cycle efficiently. All checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFCL1542AW
Near Lebanon, OH 45036
Sam
Job Details: 01/19/2024
Chest freezer. Found the light harness not connected properly. Secured connection. All checks ok.
We serviced a
SAMSUNG RANGE
Model NXC086311SS
Near Springboro, OH 45066
Sam
Job Details: 01/19/2024
C-f2 error code for miscommunication. Installed control board and display board sent from Square trade. All checks OK.
We serviced a
LG WASHER
Model WT7900HBA
Near Dayton, OH 45431
Tim
Job Details: 01/19/2024
Cleared water lines and reset control. Checks ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL1
Near Dayton, OH 45410
Tim
Job Details: 01/19/2024
Dishwasher is not installed properly and it is leaking out of the front. Told customer she needs to get the unit installed but I did adjust the front feet to try to keep the unit from leaking. That is why the unit would not run because it was throwing an error code for the leak sensor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Springfield, OH 45502
Tim
Job Details: 01/19/2024
Reset ice maker and adjusted temps. Checks ok
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Bellefontaine, OH 43311
Ron M.
Job Details: 01/19/2024
Installed new motor tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mechanicsburg, OH 43044
Ron M.
Job Details: 01/19/2024
Ran tests with tech line replaced shifter tested good; used 1 W11481722 (Shifter) from stock
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Moraine, OH 45439
Sam
Job Details: 01/19/2024
Installed part. All checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED9400SU
Near Dayton, OH 45440
Sam
Job Details: 01/19/2024
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE1011MW2
Near West Carrollton, OH 45449
Sam
Job Details: 01/19/2024
Customer had a new drain hose. Replaced. All checks ok.
We serviced a
LG MICROWAVE
Model LCRT2010ST
Near Miamisburg, OH 45342
Sam
Job Details: 01/19/2024
Inspected the unit and found the countertop microwave not heating. Called AHS and advised of the issues. Auth#107HEMAAHS to contact the customer.
We serviced a
WHRILPOOL REFRIGERATOR
Model ED25PEXHT00
Near Miamisburg, OH 45342
Sam
Job Details: 01/19/2024
Found the filter stuck. Installed new filter. Dispenser damaged. Recommended replacement.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Middletown, OH 45042
Sam
Job Details: 01/19/2024
Installed parts. All checks ok.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Eaton, OH 45320
Kellen
Job Details: 01/19/2024
Inspected the unit and found that the customers vent was nearly completely blocked. Customer will need vents cleaned out in order to have the optimal drying experience.
We serviced a
LG DISHWASHER
Model LDFN4542D
Near Eaton, OH 45320
Kellen
Job Details: 01/19/2024
Inspected the unit and found everything functioning as it should from factory. The only issue was that there was no jet dry being used. Instructed customer on how to use it and when. All checks OK
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Eaton, OH 45320
Kellen
Job Details: 01/19/2024
Installed parts all checked good