Local Reviews
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Steve G.
WASHER WHIRLPOOL WTW7000DW4 Customer states the she is getting a banging noise. Tech check under neath and move the unit out. Found that the back of the unit had been has been damaged on the back cover plate and damage on the base and cabinet. Customer going back to store for exchange.
Shawn H.
DISHWASHER AMANA GSD1100G00WW Installed inner door and rinse aid kit. Ran unit to test for leaks. No leaks present.
Shaun S.
RANGE WHIRLPOOL WGE555S0BS01 "Upon arrival found that unit was operating normally as should, tech went through and checked all functions on range and found there to be no issue, unit checks ok upon techs departure"
Shaun S.
WASHER SAMSUNG WF337AAR/XAA "Upon arrival removed and replaced drain pump on unit, checked units operation, unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE lghk2336tf0 Adjusted the solenoid to DISP the ice from cubed to crushed
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 "Removed and replaced freezer door gasket along with imk in freezer, unit checks ok"
Kevin S.
DRYER SAMSUNG DV45H7000EW/A2 Unit is not heating. Found heating element open. Replaced with truck stock. Unit is now heating and tumbling ok. ; used 1 DE486A (ELEMENT) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Checked temps adjusted light socket and unit checked ok spoke to Matt & okd est
Kevin S.
DRYER MAYTAG MEDX655DW1 "Replaced parts, unit heating on all heat cycles, and properly not heating on air fluff. Unit checks ok."
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Unit not heating, found wire broken at terminal end. Replaced with truck stock. Unit checks ok, heater is cycling.; used 1 61928 (HEATER) from stock"
Kevin S.
WASHER MAYTAG MVWB835DW0 Replaced console. All button and jog functions ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed new control brd and checks ok
Kevin M.
REFRIGERATOR KENMORE 10650552001 Unit is frosted up found opened bimetal installed new bimetal and send customer a receipt
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSC2323TS4 Installed new main brd and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Adjusted the fill tube and cleared ice out and checks ok
Kevin M.
REFRIGERATOR GE PGSS5RKZCSS Lights and everything flickering transformer and main brd but customer to look at getting new unit
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Install new compressor and dryer and recharge system and repaired suction line that was leaking from previous service company that tapped into the system checked OK
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Installed new main control and user interface, unit is working properly.; dspstn on spec-tagged invntry: 1 DC92-01025D MAIN BOARD"
Brad A.
WASHER WHIRLPOOL WTW8040DW3 "Found loose connection at drain pump, repaired connection, unit checks ok."
Brad A.
WASHER SPEED QUEEN AWM372W2 Unit needs new top to hold lid bushings in place. Customer considering replacing the unit.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6HR4HB1 "Checked unit over found unit stopped cooling. Needs complete sealed system replaced. ; rqstng P&A on 1 242039204 (condenser) and 1 5303918284 (evaporator) and 1 5304475098 (compressor kit), states that autho needed"
Steve M.
OVEN SAMSUNG NE59J7850WS/AA Installed new temperature probe checked temperatures unit is now not cycling the broil element on it off will not come up to temperature. Also I Hear chattering on broil element relay and strange noise from oven control board; rqstng P&A on 1 DE92-02439L (RELAY BOARD (MARCONE)) and 1 DE92-03773A (OVEN CONTROL (MARCONE)) and 1 DG32-00002B (TEMP PROBE (MARCONE))
Steve M.
DISHWASHER LG n/a Panel not responding. Shuts off during cycle; ordrd 1 AGL75172605 (PANEL) and 1 AGM76209501 (LATCH)
Steve G.
DRYER MAYTAG MDE4806AYW Customer states that the unit is a hit or miss on heating. Tech did get proper power to the unit and on first test unit did not heat. Tech unplug the unit and plug back in and unit started to heat. Unit in basement. 10-12 years old. ; rqstng P&A on 1 W10116735 (thermostat) and 1 W10756689 (cntrl-elec) and 1 W2200376 (MOTOR) and 1 WP56000 (BLOWER WHEEL) and 2 WPWP37001042 (DRUM ROLLERS)s
Shawn H.
WASHER GE GTW490ACJ5WS Installed suspension set and spin basket. When installing agitator bolt the bolt snapped flush with the end of the transmission shaft. Cannot remove broken bolt. Unit needs transmission and agitator bolt. ; ordrng 1 WH02X24379 (Agitator Bolt) and 1 WH38X27407 (Transmission)
Shawn H.
RANGE - ELECTRIC GENERAL ELECTRIC JS645FL3DS Spoke with customer and only issue is with rf burner not regulating temp. Parts to fix are not available locally. Customer ok with preordering part and rescheduling. ; ordrng 1 WB24T10011 (Infinite Switch 9”) and 1 WB30X24111 (9” Radiant)
Shawn H.
REFRIGERATOR SAMSUNG RF26VABWP/XAA Upon arrival found water tank frozen solid still. Checked heater and have voltage to heater but no continuity through heating element. Heater is bad. Customer also states the frost is reforming behind evaporator. Unit had cracks in liner and air leakage by suction lines. We patched these with permagum on previous visit. Patches don’t seem to be holding. Unit is defrosting fine. Advised customer that there isn’t a fix for holes in the liner short of what we have done. Need to swap heater under part warranty. Customer is going to unplug unit 48 hours before or return to thaw tank. ; ordrng 1 DA47-00295A(PW) (Tank heater(PW))
Shawn H.
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 Removed old seal and installed new. Door handle is incorrect. Need to order correct handle. ; ordrng 1 W10861225 (Door Handle)
Shawn H.
DISHWASHER BOSCH SHE44C02UC/46 Upon arrival found unit with water in pan and leak switch tripped. Cleared water from pan and ran to check for leaks. Signs of leaks at sump seal. Unit is slowly leaking from sump seal. ; ordrng 1 263102 (Sump Seal)
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSR/US IMk not advancing properly and ff fan assy and leak kit needs replaced called ash guard-Neil called me back and okayed the estimate; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA97-05037D (IMK) and 1 DA97-11823A (FF FAN ASSY)
Shaun S.
DISHWASHER LG LDF8812ST "Upon arrival installed motor on unit, found that unit still having issue, contacted LG Tech and went through unit found that unit needs a board installed but board is NLA, informed customer of issue and also notified Chris of findings, Chris to be in contact with customer concerning where we go from here ; saved tckt"
Kevin S.
REFRIGERATOR WHIRLPOOL WRT311FZDWO0 " Upon arrival unit was cooling and fan was running, frig and freezer were a bit warm in upper 20s for freezer and upper 40s for frig. I cycled thermostat control off then back on, unit turned off and on ok. Put in amp meter in line, unit when compressor running pulling .8 amps or 92 watts and fan is running. Checked made sure compressor is running and is hot to the touch. Removed freezer evap cover. Do not see a frost pattern in fact only at the beginning at inlet. Pic attached. Talked with Chris C. Said to go ahead need a dye filter and ok for Kevin M to go out. Please order dye filter.; rqstng P&A on 1 XXXX1111 (DYE FILTER)"
Brad A.
WASHER SAMSUNG WA50K8600AV/AA "Found mem sensor and main control not communicating properly, ordered control and mem sensor. Located in the laundry room. Manufactured 10/2016; rqstng P&A on 1 DC92-01625U (MAIN CONTROL BOARD) and 1 DC93-00278B (MEM SENSOR)"
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NB4A "Installed new control board and switch assembly, unit will light up but will not start cycle, ordered control board (PW), door latch, and wire harness. ; rqstng P&A on 1 5304512731 (CONTROL (PW)) and 1 A00099902 (latch) and 1 UNKNOWN (WIRE HARNESS), states that autho needed"
Brad A.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Found no frost pattern on evaporator, needs dye filter installed to test for leak. Ordered dye filter. Talked to Chris, unit will be serviced by Kevin Montgomery. Located in the kitchen, manufactured 6/2017.; ordrng 1 UNKNOWN (DYE FILTER)"
Brad A.
WASHER SAMSUNG WF330ANB/XAA "Found inner tube shaft bent and wobbling in tub bearings. Needs new front and rear outer tub with bearings, needs new spin basket. Located in the laundry room. Manufactured 3/2010.; rqstng P&A on 1 UNKNOWN (REAR OUTER TUB ) and 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (INNER BASKET) and 1 UNKNOWN (TUB SEAL)"
Tim R.
OVEN THERMADOR PRD366WHU/01 Replaced control and display. Checks ok
Tim R.
WASHER GE GTW335ASN1WW Checked unit over found that the agitator was loose and slipping on larger load. Tightened down agitator bolt. Checks ok
Tim R.
REFRIGERATOR GE CYE22TP2MDS1 Checked unit over found that the icemaker was jammed. Cleared ice blockage and adjusted icemaker and bucket. Checks ok
Tim R.
WASHER WHIRLPOOL WTW8040DW2 Replaced water valve. Checks ok; used 1 W11165546 (WATER VALVE) from stock
Tim R.
RANGE SAMSUNG NE58F9500SS/AA Replaced cooktop. Checks ok
Tim R.
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced gasket. Checks ok
Tim R.
DISHWASHER BOSCH SHE3ARF6UC/22 Instructed customer on rinse aid usage. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Installed new door and gasket. Applied silicone in gasket channel. Applied silicone around freezer cabinet liner void. Pressed in corner freezer areas and silicone corner clips thawed out unit. Door sealing properly.
Tim R.
DISHWASHER KITCHEN AID KDTE104DSS0 Checked unit over found shorted drain pump. Replaced drain pump. Checks ok; used 1 W10348269 (DRAIN PUMP) from stock
Tim R.
WASHER LG WM2688HWM Checked unit over found that the unit needs new drum assembly due to bearings in tub being seized up and not spinning.
Steve G.
DISHWASHER GE GLD4400N10BB Installed new panel and main control board cycled unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Customers is having issues with ice cubes jamming up between the ice maker and the top of the ice container. Adv customer that everything has been done to the unit.
Steve M.
FREEZER WHIRLPOOL WRX986SIHZ00 Freezer lighting and top fresh food section lights are not working replaced freezer light. All unit working; used 1 W11205083 (MODULE) from stock
Steve M.
WASHER WHIRLPOOL WTW4950XW2 Washer won’t spin due to bearings seizing up. Need GEARCASE and wash tub. Parts exceed 520. Recommended replacement
Steve G.
WASHER MAYTAG MVWB865GWE0 Customer is getting an LF error code. Installed new water valve. Cycled. W11165546; pckd up 1 W11165546 (valve)
Steve M.
RANGE GE JGB860EEJ1ES Lower oven not heating. Needs ignitor. Installed ignition. Unit heating ok
Steve M.
MICROWAVE SAMSUNG SMH8165ST Installed door handle
Steve G.
DRYER - ELECTRIC LG DLE7100W Customer states that they are getting a rubber burning smell. Found some of the sound rubber on the drum had pealed off.
Steve G.
OVEN BOSCH HMC80252UC/01 "Customer to pay the labor.. tech removed the wall oven combo and installed new fuses, filter board, both door switch holder and new switches. Installed new console. Load test"
Steve G.
REFRIGERATOR AMANA AFD2535DES Customer unit is not going into defrost mode and also the compressors is loud. Jazz board is NLA. Customer is going to purchase new unit.
Shawn H.
MICROWAVE FRIGIDAIRE MWV150KBB Upon arrival customer stated that unit tripped breaker on first use the next day. Removed control to inspect switch that was replaced. All switches are good. No loose connections. Reassembled and ran unit to test amp draw. Amp draw was between 12.5-13.2. Unit did not trip breaker when running. Ran unit several times on multiple settings but could not duplicate concern. Advised customer to use and monitor.
Shawn H.
RANGE SAMSUNG NE59J7630SG/AA Upon arrival found display flashing all numbers and some segments missing. No loose connections at board or display. Replaced display and it functions as it should. All ok.
Shawn H.
WASHER SPEED QUEEN AWN43RSN115TW01 Installed new bezel. Unit functions as it should. All ok.
Shawn H.
WASHER KENMORE 110.2234251 Installed all provided parts. Ran calibration and test. All ok. Unit is quiet now.
Shawn H.
DRYER ELECTROLUX EIED55HMB0 Installed all provided parts and ran to test. All ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed new bucket blades were bent on old bucket
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSS23HGHBCWW Installed new DISP door and checks ok
Shawn H.
RANGE GE JB700SN1SS Unit is 11 years old in kitchen. Upon arrival found rf burner inop. Burner has burnt connection at element. Element is damaged. Repaired burnt terminal and replaced element. Ran to test. All ok. All portions of burner work as they should. ; pckd up 1 WB30T10130 (Rf burner)
Shaun S.
WASHER MAYTAG MVWB765FW0 "Upon arrival removed and replaced inlet water valve on unit, reconnected water lines, checked for leaks, unit checks ok"
Kevin S.
DRYER AMANA NED4655EW1 "Put unit on time dry, not heating. Upon inspection it appears the plug not entirely seated in the receptacle. Probably not getting both legs of 120v. Pulled unit out. Checked heating element, high limit cutoff and thermostat all read good. Checked wiring looked good, plugged back in receptacle and read proper 240v at the terminal block. Put unit in time dry mode unit is heating again. Watched made sure unit was cycling heating element off and on. Auto dry function working ok too. Checked vent was clear. Unit checks ok."
Shaun S.
DRYER SAMSUNG DVE52M8650V/83 "Upon arrival found that unit was heating and tumbling just fine, checked diagnostics on unit, found no error codes on unit, but did find that unit had probably 6-8ft worth of vent line hooked up to unit, explained to customer that vent line needs to be shortened in order for proper drying. Contacted Nathan @ Aaron's and got approval for job, was ok"
Kevin S.
WASHER LG WM3370HWA "Upon arrival unit had no water, and was drained. Checked to make sure drain hose properly mounted. Put unit into diagnostics and manually advanced each test. Unit passed all tests. Proceeded to put unit into a speed wash one more time and showed customer. Unit checks ok. Collected deductible."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP0 Ice cube got stuck in arm cleared out and finished it’s cycle and checks ok
Steve M.
WASHER WHIRLPOOL WFW5620HW0 F6E2 comm error between Acu and interface. Unit full of water not spinning out SR7727307616 Adrian @whirlpool tech; ordrd 1 W11316246 (switch-wl) and 1 W11319991 (cntrl-elec UI (CORE)) and 1 W11322903 (cntrl-elec ACU (CORE))
Steve M.
REFRIGERATOR WHIRLPOOL ED2KHAXVB00 Ice bucket freezing up underneath again. Ice door flapper not sealing against door liner properly. Previous service has been performed on installing a bracket kit for the ice door kit. This is causing the issue freezer door needs replaced. Also the emitter optic cover needs replaced for the icemaker not functioning properly. 20 yrs old in kitchen. Only unit. Pictures attached; rqstng P&A on 1 L2327199B (FREEZER DOOR) and 1 WP2198587 (cover EMITTER )
Tim R.
DISHWASHER WHIRLPOOL DU8400XB1 Checked unit over found that the console and buttons needed replaced due to not responding and a new timer due to no power going to the motor. Unit is about 35 years old in the kitchen. Parts are NLA....; rqstng P&A on 1 3373014(NLA) (CONSOLE) and 1 3373648(NLA) (INSERT) and 1 WP8535366 (timer)
Brad A.
WASHER MAYTAG MVWC465HW2 "Found lid lock not locking properly, installed new lock. Unit is working properly. Estimate approved by Nick at Rent a center.; used 1 W11307244 (DOOR LOCK) from stock"
Kevin M.
REFRIGERATOR GE GTH18GCDDRWW Icemaker was not advancing properly installed new icemaker and checks ok
Shawn H.
DISHWASHER WHIRLPOOL WDF320PADW1 "Upon arrival found unit with water in sump. Vacuumed out water and inspected sump for blockages, none found. Removed drain hose and ran pump to verify operation. Pump is getting voltage and impeller is moving freely. Used vacuum to verify drain hose is clear. Could not get any suction through drain hose. Hose is clogged preventing unit from draining. No blockage at garbage disposal. Could not get hose to clear. Unit needs drain hose. The way the unit has been installed I cannot remove it. Cannot get unit to move up to clear tile floor. Strip of wood is installed above unit to secure dishwasher. Strip goes behind cabinet face. Customer needs to have unit easily accessible to install new drain hose. Unit needs both drain loop and drain hose. Cannot verify which half the blockage is in. Customer is making unit accessible and will call in to schedule. ; ordrng 1 W10545278 (Drain Hose W/Loop) and 1 8269144A (Drain Hose)"
Steve M.
MICROWAVE GE PEB7227SLSS Ordering door and console; ordrng 1 XXX (DOOR ) and 1 XXX (CONSOLE )
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "Customer claims unit defrosted everything in the freezer two days prior to service, father cleaned out condenser, when I arrived unit was cooling properly. Tested thermistors, fans and compressor. Unit checks ok."
Steve M.
MICROWAVE GE PEB7227SLSS Ordering door and console; ordrng 1 XXX (DOOR ) and 1 XXX (CONSOLE )
Steve G.
DRYER SAMSUNG DV45K6200EW/A3 01 Customers lint house door tab broke off. ; ordrng 1 DC97-16160A (FILTER HOUSEING)
Brad A.
RANGE - ELECTRIC FRIGIDAIRE FEF365BUD "Found element broken, installed new element, unit checks ok.; used 1 316075103 (BAKE ELEMENT) from stock"
Shaun S.
WASHER SAMSUNG WF337AAR/XAA "Upon arrival found that unit has a defective drain pump, unit has power but pump not running correctly to pump water out of tub; ordrng 1 DC96-01414A (drain pump)"
Shaun S.
DISHWASHER LG LDF8812ST "Upon arrival to install wash motor on unit, found that part number that was given to tech from Mark at Dap was the incorrect part number, the number and part that was furnished was for drain pump instead of wash motor. Tech called Dap and this time spoke to Roger and obtained correct part number for part needed. Spoke to homeowner and explained problem, tech and homeowner have call reset for tomm late morning early afternoon.; pckd up 1 4681EA2002H (MOTOR)"
Kevin S.
REFRIGERATOR SAMSUNG RF265BEAESG/AA "This model has the monitor screen on right hand door. The screen is not responding to any input. Customer claims they had unplugged it prior with no luck. Unit just outside of manufacturer warranty but has lowes warranty. They had talked to samsung support and lowes and not able to resolve the issue. I had unplugged for 5 mins prior while reading stg app. Rebooted, still locks up. Called tech line and had me troubleshoot. Will have to replace new touch screen, confirmed part number for model serial range with techline. ; rqstng P&A on 1 DA82-02261W (UI TOUCHSCREEN)"
Kevin S.
OVEN GE JB655EK2ES Outer glass shattered on door. Pic attached.; rqstng P&A on 1 WB56X28617 (glass and overlay as)
Kevin S.
REFRIGERATOR GE GFE26GMKBES "Upon arrival unit was reading around 45F in frig and 25 freezer. Called DAP talked with Mark got correct board number. Gave estimate for repair, customer ok for repair. Collected service call fee. ; ordrng 1 WR55X30806 (MAIN CONTROL)"
Kevin M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Error codes 8 & 39. Both icemakers and needs repaired per ice maker bulletin; ordrng 1 DA82-01396A (CONTAINER) and 1 DA97-07603B (IMK) and 1 DA97-12540G (AUGER) and 1 DA97-15217D (IMK)
Kevin M.
REFRIGERATOR BOSCH B21CL81SNS/04 Ice maker mold is broke part number 11016457; ordrng 1 11016457 (IMK )
Brad A.
RANGE SAMSUNG NE59J7630SS/AA "Found bake element not cycling properly, ordered main control, unit located in the kitchen, manufactured 8/2016; rqstng P&A on 1 DE92-03761B (MAIN BOARD)"
Brad A.
DISHWASHER FRIGIDAIRE FGID2466QF3A "Found motor making loud noise, found drain pump not turning with proper voltage applied, ordered drain pump and wash motor. Located in the kitchen, manufactured 3/2015.; rqstng P&A on 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154853801 (motor & pump assy) and 1 A00126401 (pump assembly), states that autho needed"
Brad A.
DISHWASHER KITCHENAID KUDJ230Y2 "Found hole in tub, needs new tub. Located in the kitchen.; rqstng P&A on 1 UNKNOWN (TUB)"
Brad A.
RANGE FRIGIDAIRE RBS137C "Found right and left rear burners not cycling properly, ordered 2 burners and switches. Located in the kitchen, manufactured 2009; rqstng P&A on 1 5303209296 (surface unit-medium) and 1 5303209297 (surface unit-small) and 2 5303935086 (switch-surface lg)s"
Tim R.
WASHER GE GTW465ASN0WW Instructed customer on usage of the washer. Checks ok
Tim R.
REFRIGERATOR GE GTE18LSHMRSS Adjusted freezer door hinge and door seal. Checks ok
Steve G.
OVEN FRIGIDAIRE LGEF3043KFK Found at the epicenter was shorted out install new oven sensor check OK
Steve G.
REFRIGERATOR SAMSUNG RH25H5611SR/AA 01 Install new main board cycle icemaker
Steve G.
DISHWASHER KITCHEN AID KUDS25SHBL1 Install new console main board and fuse put unit back together that is that unit will not turn on Tech remove panel check power to unit checked OK check power to door switch got power to the door switch and then we lose power front door switch to the board break in the wire harness Tech to close everything back up knowing that we need to get a wire harness unit started smoking Tech and disconnect the wire the power going to the unit; rqstng P&A on 1 0744027 (WIRE HARNESS)
Steve G.
DRYER GE GTD33EASKWW Customer states that the unit will not start. Found that the timer when advancing by hand is real smooth. Timer would not advance on 2 of the cycles . On time dry the timer would advance but would not start up. And when the door is open the timer still continues to run. ; ordrd 1 WE01X24552 (knob main asm) and 1 WE04X25280 (timer) and 1 WE04X28977 (DOOR SWITCH)
Steve G.
DISHWASHER WHIRLPOOL WDT710PAHB0 Customer has F2E2; rqstng P&A on 1 W11028004 (wire) and 1 W11049159 (housing-ui) and 1 W11109156 (cntrl-elec)
Steve M.
RANGE SAMSUNG FE710DRS/XAA Unit is noisy while using lower oven. Found bad convection fan motor. Replaced motor. Unit operating ok . Sherry @ warrentech approved; ordrng 1 DG96-00110F (CONVECTION FAN MOTOR (TS))
Steve M.
OVEN SAMSUNG NE59J7850WS/AA Upper thermostat out on range; ordrd 1 DG32-00002B (TEMP PROBE )
Steve M.
WASHER LG WT4970CW Unit not draining water. Found faulty drain pump. Installed new pump. Customer already pulled hoses off pump. Doing this creates a possible leak reassembling pump assembly. Installed extra hose clamp on intermediate hose from cabinet to pump housing. No signs of leaks at this time. Unit running ok ; ordrng 1 5859EA1004G (5859EA1004G (TS))
Tim R.
DRYER SAMSUNG DVE45R6300V/A3 Replaced shorted heater. Checks ok.; ordrng 1 DC97-14486A(TSDN) (HEATER)
Shawn H.
RANGE SAMSUNG NE58K9850WS/AA Installed all provided parts and ran to test.
Steve M.
WASHER MAYTAG MVWB835DW0 "Lid won’t lock. Replaced lock. Ran through diagnostics. Found thermistor error, replaced water valve and unit is noisy shifting to spin. Replaced clutch assembly.; used 1 W10734521 (CLUTCH), 1 W10810403 (LID LOCK), and 1 W11165546 (WATER VALVE) from stock"
Steve M.
WASHER BOSCH WFMC3301UC/03 Installed new water valves and customer washer hoses. No signs of any water leaks at this time.
Steve M.
WASHER SAMSUNG WA40J3000AW/A2 Installed new water valve. Unit is filling properly
Tim R.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Replaced icemaker. Checks ok; used 1 DA97-13718C (ICE MAKER) from stock
Steve M.
WASHER MAYTAG MVWC565FW0 "Clunking noise. Unit won’t start sometimes. Lid lock just flashes; used 1 W10721967 (SPLUTCH), 1 W10913953 (ACTUATOR), and 1 W11307244 (DOOR LOCK) from stock"
Tim R.
DRYER MAYTAG MEDC555DW1 "Replaced heater and fuse kit. Checks ok; used 1 279816 (FUSE), and 1 279838 (ELEMENT) from stock"
Brad A.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Found LED modules given to me from Rent a center we’re not the correct parts. Called Rhonda, gave her the estimate to order and install the proper bulbs. Was authorized to repair unit.; ordrng 2 W10865838 (module)s"
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6HR4HB1 Checked unit over found that freezer getting cold enough in the refrigerator seem to be holding temperature OK. Cleared condenser coil’s. Instructed customer to keep an eye on the unit for the next two days.
Brad A.
FREEZER FRIGIDAIRE FGHF2366PFBA "Found main board not supplying proper voltage to icemaker. Ordered main control.; rqstng P&A on 1 5304502778 (board-main power), states that autho needed"
Tim R.
DRYER WHIRLPOOL AED4675YQ0 Replaced shorted timer. Checks ok; used 1 W10436303 (TIMER) from stock
Tim R.
MICROWAVE GE JVM3160DF2WW Replaced door switch and fuse. Checks ok.
Tim R.
WASHER FRIGIDAIRE NO MODEL.....03/04/2 Checked unit over found error code for shorted wash motor. Parts are NLA due to missing model and serial. No repair. Possible.
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Found display not responding properly, found unit will not cycle properly. Ordered main control and display. Located in the basement, manufactured 5/2015.; rqstng P&A on 1 UNKNOWN (USER INTERFACE) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Unit needs ice maker kit and container ; rqstng P&A on 1 DA97-02673A (IMK KIT) and 1 DA97-14474C (CONTAINER)
CHRIS C.
REFRIGERATOR GE 4566656 "Need an ice maker; ordrng 1 DA97-15217B (ICE MAKER), dspstn on spec-tagged invntry: 1 DE486A ELEMENT"
Kevin M.
REFRIGERATOR SAMSUNG RS25H5000SR/AA Ice maker not advancing and back is broke of ice container ; rqstng P&A on 1 DA97-08059A (ICE MAKER) and 1 DA97-08223D (CONTAINER)
Steve G.
WALL OVEN BOSCH HMC80242UC/05 "Customers unit has no power on the microwave. Control panel was switch out just over a month ago, customer is not happy with the display, she said it just slightly off color then the oven. Tech to check with bsh to see if they want to replace again. ; ordrng 1 1111 (LEFT DOOR SWITCH HOLDER) and 1 2222 (RIGHT DOOR SWITCH HOLDER. ) and 1 3333 (NOISE FILTER BOARD.) and 4 4444 (INLINE FUSES)s and 2 5555 (DOOR SWITCHES)s and 1 6666 (DOOR SWITCH)"
Shawn H.
DRYER - ELECTRIC WHIRLPOOL WED4815EW Door seal is torn and allowing heat to leak out. Handle is broken and won’t stay in. Unit needs seal and handle. Preordered parts.; ordrng 1 W10861521 (Door Seal Dryer) and 1 W10549553 (Door Handle)
Brad A.
REFRIGERATOR FRIGIDAIRE FFHB2750TD "Found ice maker fill tube frozen, installed new fill tube kit, unit checks ok.; used 1 5303918860 ("
Kevin M.
FREEZER FRIGIDAIRE GLFH21F8HWD Unit needs new compressor and main brd shorted out
Kevin M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ Installed new fill tube and put the foil tape around it and insulated the tube coming into the back; used 1 241920103 (FILL TUBE) from stock
Kevin M.
REFRIGERATOR LG LFD22860SW Basket wasn’t in the drawer properly not letting the door close properly
Kevin M.
REFRIGERATOR KITCHEN AID KRFF507ESS00 Installed thermistors fresh food fan motor and main control board and defrosted evap coil unit checks OK
Shawn H.
WASHER GE GTW220ACK5WW Installed all provided parts and ran unit to test. Unit spins out fine with no excessive vibration.
Shawn H.
DISHWASHER GE GLD6560L15SS Upon arrival found one roller for bottom rack sitting on heater and melted. Bottom rack is missing 4 rollers. Unit shows signs of leaks from right side. Inspected door seal and sweep. Door sweep is torn on right hand side and door seal is rolled over not sealing well. Ran unit in normal wash to test. Could not duplicate concern of leak. All other functions of machine work as it should. Suspect door sweep and seal. Quoted 264 with service fee for repairs. Customer to think on repair. Please mail out invoice
Shawn H.
OVEN FRIGIDAIRE FFGW2416USA Upon arrival customer stated that unit trips gfci outlet (not breaker) when using broil. Ran unit to test in broil while watching amp draw. Drawing 8.7 amps in broil. Suspect that the way the unit is wired into the same circuit with a gfci outlet on the other side of kitchen is the problem. Advised customer unit should be on its own dedicated circuit and not to use a gfci breaker. Could not duplicate concern of tripping gfci.
Shawn H.
DRYER GE GTDP300EM1WS Installed all provided parts and ran to test. Unit heats as it should.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2622MWF Installed new ice maker and cycled to test. Ice maker cycles as it should.
Steve G.
WASHER WHIRLPOOL WTW5640XW3 Customer states that the unit will not spin out. Tilt the unit back tech did show the customer that the gearcase has oil all over the unit. Customer is not going to repair.
Steve G.
WASHER MAYTAG MVWB835DW3 Install new main board cycle unit test OK
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Heating element is burnt. Need replaced. Replaced and heating properly ; used 1 DE486A (ELEMENT) from stock
Steve M.
WASHER MAYTAG MVWB765FW3 Could not get washer to start a cycle due to bad console board. Start button not responding. Once console was replaced unit would start and then display F5E1 lid lock error. Replaced lid lock. Unit is now working properly Marlin authorized PRQ1895662; used 1 W10619844 (LID LOCK) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Start a new evaporator motor and main board cycled unit test OK
Brad A.
REFRIGERATOR BO SAMSUNG RF263BEAES "Installed new icemaker kit, unit checks ok."
Brad A.
DISHWASHER BOSCH SHE3ARF6UC/22 "Found drain pump not turning with proper voltage applied. Installed new drain pump, unit is working properly."
Brad A.
DRYER SAMSUNG DV45H7000EW/A2 "Found 2 rollers not spinning properly, found idler pulley squealing, installed new rollers and idler pulley, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Brad A.
WALL OVEN FRIGIDAIRE FGEW2765PBC "Found convection fan making loud noise, installed new motor, unit checks ok."
Tim R.
WASHER WHIRLPOOL WTW8040DW3 Instructed customer on cleaning issues. Checks OK
Tim R.
MICROWAVE FRIGIDAIRE PLMV169DCD Checked unit over found that the door hinges on top and bottom both broken completely from frame. Not normal wear and tear. Called and informed AHS. Not covered per AHS.... Auth134MSZL
Tim R.
DISHWASHER FRIGIDAIRE GLDB957AQ1 Replaced door spring and linkage. Checks ok
Tim R.
DRYER ELECTROLUX EWMED65HTS0 Replaced heater and cleaned lint build up in the venting. Checks ok
Tim R.
WASHER-DRYER COM GE WSM2420D3WW Unit continues to run cycle after cycle and won’t shut off. Needs new timer and has broken agitator. Needs new agitator. No repair.
Tim R.
WASHER SAMSUNG WM3570HVA Replaced fill valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
DRYER WHIRLPOOL WED9750WW0 Checked unit over found f70 error code indicating communication issues with controls. Needs control boards. No repair due to cost.
Tim R.
WASHER SAMSUNG WF218ANW/XAA Cleared drain pump. Checks ok
Steve M.
HOME COOKING - E LG LRE3193ST/00 Unit is currently loacated in a renovation of a hotel restaurant. Owner says it belongs in a apartment attached to the hotel. Unit was infested with roaches. Pictures attached. This caused the main control to short out and cause Left front burner to randomly turn on and melted a candle warmer. Need main control . Cannot service due to conditions and liability
Steve M.
WASHER MAYTAG MVWX655DW1 Unit not spinning out clothes. Found stripped hub assembly. Cleaned GEARCASE splines. Installed new hub. Tub is now tight. Test ran unit. Checks ok; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 Unit not heating due to open heater element. Unit heating ok now; used 1 DE486A (
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF6 Customer states that the unit is not making ice. Durning the time of the call unit had start making ice. Tech put the unit into diagnostics and ran thru the ice maker cycles. Unit did work fine.
Steve G.
WASHER LG WM2650HWA Customer states that the unit is leaking from the front left bottom corner. Look inside the the unit and did not see any leaks on the base of the unit nor did tech see any water marks on the inside of the cabinet. Tech tip the unit up to look underneath and did not see any leaks or signs of any leaks . On one of the fill test the unit did fill up and stop right at the door boot and the second time it stop as it should third time unit did over fill. Still did not see any leaks coming from the unit. . Tech did put new pressure switch on and unit still was over filling. Customer needs main board. Customer going to think about repair. If wants repair please order part and Set up. Est and service call good for thirty days
Shawn H.
WASHER FRIGIDAIRE FFLE1011MW1 Installed new drain pump and ran unit to test. Pump is quiet now. Unit functions as it should. All ok.
Shawn H.
WASHER LG WT1501CW Installed all provided parts and ran to test. Unit is quiet and spins smooth. All ok.
Shawn H.
DISHWASHER FRIGIDAIRE FGID2476SF0A Upon arrival found unit showing i10 error again. Cleared control and ran unit in quick wash to test. Unit should fill for approximately 104 seconds per tech sheet. Timed fill and unit was only filling for 45 seconds at most. Checked sump area for debris blocking pressure switch port. None found. Screen on fill valve is clear. No loose electrical connections at board or switch. Replaced switch and board. Ran unit to test. Unit filled to normal water level and in normal time. Customer stated that the previous noise has not come back.
Steve G.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA "Customer is not making ice. Customer said he had to thaw it out several times. Customer melted the ice maker but the problem is that the customer melted the flap that fills up the ice maker. It is a non repairable part. Tech can install new ice maker but when the water fills up it will run all over the ice room. Spoke to Lowes and Samsung. Unit is not repairable. "
Shaun S.
DISHWASHER BOSCH SHE3AR56UC/21 "Removed and replaced filter on unit, ran and checked out, unit checks ok"
Shawn H.
MICROWAVE FRIGIDAIRE MWV150KBB Upon arrival customer stated that as soon as you hit start the house breaker trips. Tested unit and it trips at start. Removed control panel and inspected switches. Found nc monitor switch shorted closed when it should be open. Replaced switch and ran to test. Unit heats as it should and draws 13 amps. All ok. ; used 1 5304509459 (Interlock Switch) from stock
Shaun S.
WASHER SAMSUNG WA45M7050AW "Removed and replaced drive motor on unit, ran and checked out, unit checks ok"
Kevin S.
WALL OVEN COMBO KITCHEN AID KEMS308GSS3 Replaced door hinges. Unit now open and close properly.
Steve M.
DISHWASHER BOSCH SHE45M06UC/50 Console is broken.; ordrd 1 00478812 (CONSOLE)
Kevin M.
REFRIGERATOR KITCHENAID KRSC503ESS00 Installed new door and unit checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18NRJD0 20 yrs in Kitchen. Cleared out def drain and adjusted drain tube and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDSSR/AA Installed new sensor and cleaned defrost drain and checks ok; used 1 DA32-10104N (SENSOR) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Kitchen-4yrsIce maker is leaking replaced ice maker and checks ok; used 1 241798224 from stock
Brad A.
HOME COOKING - E LG LWD3063ST/01 "Installed main control, thermostat, power assembly. Unit is working properly."
Steve M.
WASHER MAYTAG MVWB765FW3 Start button not responding. Need console; ordrng 1 W11135391 (console (DAP))
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Found ice room freezing up even with new kit installed, called Techline, talked to Andre, they did a video chat and confirmed the unit is not repairable. Called Lowes, talked to Calib, told them the unit could not be repaired, gave them the number from Techline to verify. Told customer they will hear from Lowes within 1 to 2 business days.Lowes number: 7003650666"
Steve M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Unit is frosting up again. Only thing different is half size cubes. Need to replace water tank assembly along with main board and drain tube; rqstng P&A on 1 DA97-19898A (DRAIN TUBE (MARCONE)) and 1 DA92-00606E (MAIN CONTROL (MARCONE)) and 1 DA97-15417B (WATER TANK. (MARCONE)), states that autho needed"
Brad A.
DISHWASHER BOSCH SHPM65Z55N/01 "Installed right and left hinge, unit checks ok."
Brad A.
WASHER LG WM2455HG "Found drain pump not working properly, installed new pump, unit checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock"
Shawn H.
WASHER GE GTW490ACJ5WS "Upon arrival customer stated that unit won’t complete cycle. Unit was out of level with a heavy lean to the right. Leveled unit. Checked for error codes. Found F26 OBB ended final spin, F31 OBB fallback in final spin. Both errors will prevent cycle from completing. Checked and found suspension weak from being out of level. Tub sits to the right. Also found tub balance ring misaligned causing OBB. Unit falls under service bulletin HL03-19 from GE. This is a bulletin for OBB due to a misaligned balance ring. Unit needs suspension set, hub nut, washer, agitator bolt, and spin basket. ; ordrng 1 WH02X10363 (Hub Nut) and 1 WH01X21534 (Washer) and 1 WH02X24374 (Agitator Bolt) and 1 WH45X26175 (Basket Assembly) and 2 WH16X26911 (Suspension Left)s and 2 WH16X26910 (Suspension Right)s"
Steve G.
REFRIGERATOR BO MAYTAG MSD2651KES Customer states that the unit is not making ice. Ice maker would not cycle. ; rqstng P&A on 1 WPD7824706Q (ICE MAKER ASSY)
Shaun S.
DISHWASHER LG LDF8812ST "Upon installing parts listed got unit reinstalled and ready to go ran and tested product to find now that unit is giving a error code of LE for bad motor, contacted LG to confirm error code unit now needs a motor installed in it; ordrng 1 4681EA2002H (MOTOR)"
Kevin S.
DRYER MAYTAG MEDX655DW1 "Upon inspection unit has good airflow for venting. Put unit into timed dry mode, The cycle selector for temperature control does not work on high setting but does for others. Checked knobs and keyway all look good. Ordering new switch, element and thermostats.; rqstng P&A on 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 W11230567 (swtch-temp)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Main brd isn’t communicating to run intermittently ; ordrng 1 W10843055 (cntrl-elec)
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSS23HGHBCWW Ice door not sealing properly causing ice to melt together FZ temps are good & has a good frost pattern; rqstng P&A on 1 WR17X11653 (door recess asm)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSC2323TS4 "SY CF communicating error but is working will needs a new main brd; rqstng P&A on 1 5304512770 (MAIN BRD), states that autho needed"
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NB4A "Collected 100 deductible Found user interface will not respond with proper voltage applied, ordered interface and main control. Located in the kitchen, manufactured 2/2015.; rqstng P&A on 1 154887201 (switch assembly) and 1 5304512731 (CONTROL BOARD)"
Brad A.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found unit not cooling, ordered compressor and dye filter. ; rqstng P&A on 1 8201675 (compressor) and 1 UNKNOWN (DYE FILTER), states that autho needed"
Brad A.
WASHER WHIRLPOOL WTW7040DW1 "Found unit leaving residue on clothing, service bulletin for residue is to install new control. Ordered control. Located in the basement, manufactured 2/2017; rqstng P&A on 1 W11111456 (cntrl-elec)"
Tim R.
REFRIGERATOR SAMSUNG RF220NCTAWW/AA Adjusted door cam. Checks ok
Tim R.
RANGE - GAS ELECTROLUX EW30DS65GS5 Checked unit over found that the main control was shorted out and unit wasn’t heating at all. Needs control/relay board. No repair due to the cost.
Tim R.
RANGE FRIGIDAIRE FFGF3052TSA Replaced shorted ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock
Tim R.
WASHER LG WM2140CW Replaced drain hoses. Tested checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FG4H2272UF Checked unit over found that the refrigerator was leaking from the dispenser. Adjusted fill tub. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Checked unit over found no issues. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW8500DC0 Replaced drain pump. Checks ok
Tim R.
COOKTOP KITCHEN AID KECC568GBT0 Reset breaker and all burners are working great.
Tim R.
RANGE FRIGIDAIRE FGES3045KBA Replaced control and sensor. Checks ok didn’t need hinges.
Steve M.
WASHER MAYTAG MVWB765FW1 "F9 E2 error. Balance ring, pump circuit error. Possible over load. Soap had no HE on container. Possible air lock in pump. Unit ran fine through all tests. Recommend customer change soap"
Steve M.
REFRIGERATOR GE TPX24PRYEWW Unit not cooling properly. Freezing water but that’s it. Only one section of evap freezing
Steve M.
REFRIGERATOR FRIGIDAIRE FG4H2272UF Installed new freezer door
Steve M.
WASHER GE GTW330ASK0WW Found unit not draining fast enough due to clogged pressure trap.
Steve M.
MICROWAVE SAMSUNG ME20H705MSS/AA Installed new door assembly.
Steve G.
FREEZER SAMSUNG RF23M8570SG/AA 03 Installed new icemaker Kit sealed the ice room up. All operations check ok upon tech departure
Steve G.
DISHWASHER SAMSUNG DW80K7050UG Unit states that the unit will not drain. Found debris in the drain pump. Cycled unit. Also adv customer to use some cleaning product to clear of the hard water build up.
Steve G.
ELECTRIC RANGE FRIGIDAIRE FGEH3047VFB "Unit is not baking or broiling. Top works fine, remove the back panel and did see a couple of loose wires, reseated the wire and cycled the unit again. Oven did not work at all. FR5304516862 relay board. New unit supplier do not stock. Customer is calling vendor for exchange."
Steve G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Install new console main board cycled unit test OK