Near Yorkshire, OH 45388
Kevin
Job Details: 02/09/2021
RESIDENTIAL REFR SAMSUNG RF260BEAEW "See notes about first call, on 2nd trip Received one LH and one RH door bin when should have gotten 2 LH bins, again called and talked to Cash about this, will be returning the other RH bin to store, and ordering 1x LH bin. See if we can just have them ship to customer.; ordrng 1 Da97-12657a (LH door bin), states that autho needed"
Near Dayton, OH 45440
Kevin
Job Details: 02/09/2021
REFRIGERATOR GE CFE28TP2MDS1 Water valve isnt opening up properly ordered new water valves; ordrng 1 WR57X24974 (Wv) and 1 WR57X27487 (Water valve)
Near Dayton, OH 45415
Shawn H
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE FFID2426TS3A Upon arrival customer stated that unit at times doesnt wash or dissolve the soap. Ran unit to test. Unit filled but would not start wash motor. Motor has voltage to it but isnt moving. Replaced pump and ran to test. All ok. Unit starts and runs as it should. ; pckd up 1 5304529906 (Motor & pump assembly)
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF22KREDBSR/AA "Water is leaking through dispenser, Needs dispenser, ice box, and icemaker, found ice container cracked and icemaker room freezing up. Ordered dispenser assembly, located in the kitchen, manufactured 7/2017.; rqstng P&A on 1 Unknown (Dispenser assembly)"
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
REFRIGERATOR KENMORE 795.751964 "Found leak in water line, need to return with water line union on 2/9. ; used 1 Unknown (5/16 John guest union) from stock"
Near Springboro, OH 45066
Sam
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF28JBEDBSR Inspected unit and found the icemaker all frozen up. Installed icemaker upgrade kit. Advise the customer to give it 24 to 40 hours before the unit returns to normal ice production levels. All checks OK.; pckd up 1 Sada82-02675A (Icemaker kit)
Near Miamisburg, OH 45342
Sam
Job Details: 02/09/2021
DRYER KENMORE 110.6713241 "Inspected unit and found a failed fuse. Installed a new fuse . Ran a test cycle, all checks OK."
Near Greenville, OH 45331
Kevin
Job Details: 02/09/2021
WASHER GE GTW465ASN1WW "Unit was a new install that never agitated, brought back to store. Upon inspection found drive belt off motor pulley, examined and reattached. Tested unit in a quick speed wash and had it drain and spin out. Unit checks ok, told Kendall."
Near New Weston, OH 45348
Kevin
Job Details: 02/09/2021
WASHER MAYTAG MVWB835DW0 "Removed pump and replaced, also found 2 small pieces of fabric between the tub and pump area and removed. Unit checks ok, no leaks. Showed customer, advised anything small like that to use laundry bag and or in small loads, non deep fill water."
Near Xenia, OH 45385
Kevin
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed new ice maker and switch and checks ok
Near Dayton, OH 45406
Kevin
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RS25J500DSR/AA DISP wasnt working due to switch not screwed down installed screw and checked ok called ticket-Henry-4157667555
Near Dayton, OH 45417
Kevin
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FFHS2322MBA Unit has a sealed system leak non repairable going into the cabinet called AHS- Dericia -134DDBL
Near Middletown, OH 45042
Kevin
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF3Y Installing shelf for crisper drawer and checks ok
Near Middletown, OH 45042
Kevin
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TWG Installed garage kit for cust charged cust for parts & labor please send customer a receipt ; used 1 5303918301 (Garage kit) from stock
Near Springfield, OH 45504
Brad Anders
Job Details: 02/09/2021
DISHWASHER GE GDT580SSF5SS "Found unit leaking from water inlet box, seal was twisted, repositioned seal, unit checks ok."
Near Springfield, OH 45502
Brad Anders
Job Details: 02/09/2021
DISHWASHER KENMORE 665.13672K602 "Deductible 100 collectedFound soap dispenser not working properly, installed new dispenser, unit checks ok.; pckd up 1 W10224428 (Dispenser)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/09/2021
RANGE FRIGIDAIRE LGEF3043KFP "Found terminal block melted, installed new block, unit checks ok.; used 1 5303935271 (Block) from stock"
Near Dayton, OH 45420
Tim
Job Details: 02/08/2021
WASHER AMANA NTW4516FW3 Checked unit over found that the unit would not power on. Unit has shorted main control. Needs new main control. Called Nick and informed him what the unit needed also informed him we would not continue to service this unit due to the conditions of the home.
Near Dayton, OH 45403
Tim
Job Details: 02/08/2021
DRYER LG DLEY1901KE Checked unit over found that the unit wouldnt start. Fixed door switch and was able to get unit to start. Customer has broken the door off and thats not normal wear and tear. Also customer has been running this without lint screen and now build up down inside filter area also not covered by warranty. Brandy said they would let the customer know that this is not a covered repair. They would cover fixing the door switch but they will not cover the door or the lint filter or any issues that came from that
Near Vandalia, OH 45377
Steve
Job Details: 02/08/2021
DISHWASHER FRIGIDAIRE FFCD2413UB3A Dishwasher water line is not hooked up. Customer had turned the water on and flooded kitchen. Informed her that the installation crew needs to be contacted.
Near Mason, OH 45040
Steve G
Job Details: 02/08/2021
RANGE GE JGBS66REK4SS Install parts, cycled unit several times, test OK
Near Dayton, OH 45459
Sam
Job Details: 02/08/2021
WASHER KENMORE 41741122410 Installed parts all checks OK.
Near Dayton, OH 45434
Tim
Job Details: 02/08/2021
DISHWASHER LG LDF5545ST Checked unit over found unit functions properly. Error code for user interface miss communication. If it acts up again customer will need a new display. Gave customer quote
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
DISHWASHER FRIGIDAIRE PLD2560LCC1 Replaced door latch and door seal. Checks ok unit is about 15 years old in the kitchen.; used 1 154827601 (GASKET) from stock
Near Yorkshire, OH 45388
Kevin
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced fresh food sensor. Unit checks ok.
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
WASHER SAMSUNG WF42H5200AF/A2 Removed filter and cleared o ring that has dirt on it. Reinstalled and no leaks. Checks ok
Near Tipp City, OH 45371
Steve
Job Details: 02/08/2021
DRYER SAMSUNG DV42H5000EW/A3 "Dryer not heating due to bad heating element. Replaced and tested unit, unit checks OK; used 1 DE486A (Heater) from stock"
Near Dayton, OH 45429
Kevin
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE DGUS2645LF6A Installed a tube to stop splashing over ice maker and adjusted the fill
Near Tipp City, OH 45371
Steve
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RSG257AARS/XAA Freezer section not cooling properly due to low Freon charge. Unit is cooling but no frost pattern on freezer coil. Fresh food section holding 45 degrees. Unit is 12 yrs old. Recommend replacement
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT318FMDB00 Unit only has a partial frost pattern. Needs sealed system work. No repair due to cost.
Near West Milton, OH 45383
Steve
Job Details: 02/08/2021
DRYER HOTPOINT DLB2450BPLWH Washer and dryer are about 25-30 yrs old. No signs of cause of black marks in clothing besides possible using too much HE soap. Advised customer to cut back on soap usage.
Near Troy, OH 45373
Steve
Job Details: 02/08/2021
REFRIGERATOR KITCHEN AID KBFS25ETSS01 Icemaker mold leaking into icebucket during fill. Installed new icemaker. No signs of leak. ; used 1 4317943 (Icemaker) from stock
Near Dayton, OH 45429
Kevin
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE DGUS2645LF6A Called HBW-spoke with Essence- wiring in the cabinet is intermittently activating the water valve to ice maker causing the water over flow the ice maker
Near Piqua, OH 45356
Steve
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE LFSS2612TE2 Found frozen fill nozzle to icemaker going through cabinet. removed fill nozzle defrosted unit applied putty and aluminum tape to nozzle. Icemaker functioning properly
Near Bellefontaine, OH 43311
Steve
Job Details: 02/08/2021
DRYER GE GTD42EASJ2WW Customer home wiring is not hooked up correct not pushing 240 to the dryer
Near Xenia, OH 45385
Brad Anders
Job Details: 02/08/2021
DRYER MAYTAG MEDB835DW4 "Installed new heating element, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/08/2021
DISHWASHER KITCHEN AID KUDC10FXSS6 "Installed new control and user interface, unit checks ok."
Near Bellefontaine, OH 43311
Steve
Job Details: 02/08/2021
DRYER FRIGIDAIRE AEQ7000ES0 Heater coil has been overheated causing excess heat inside of the dryer cavity putting extra stress on the motor. Most likely due to inadequate venting over the years causing the motor to be extremely loud during operation and rattling of the heating element. Recommend new heating assembly with motor and blower
Near Beckett Ridge, OH 45069
Steve G
Job Details: 02/08/2021
WASHER GE GTW485ASJ5WS Unit stops in middle of cycle. Hook up the computer to the unit and ran thru diag and all of the functions. Each function did pass and no new software update was available for this unit.. did tilt unit and inspect underneath the unit and found no visible issues.
Near Beavercreek, OH 45431
Tim
Job Details: 02/08/2021
MICROWAVE SAMSUNG SMH2117S/XAA "Checked unit over found that the unit had no display and would not power on. Jumped fuse and unit ran for about 15 seconds and started smoking and buzzing really loud. Need magnetron, capacitor, and diode. Also need control and display due to not display when jumped. Unit is 10 years old in the kitchen in very poor shape. Microwave has to be removed in order to do repair need additional labor; rqstng P&A on 1 ##### (Door assembly(display)) and 1 #### (Control) and 1 #### (Magnetron) and 1 ##### (Diode) and 1 #### (Capacitor)"
Near Mason, OH 45040
Steve G
Job Details: 02/08/2021
WASHER LG WM3600HWA Leaking came from coin collector filter, installed coin collector filter, cycled unit several times, unit was not leaking out of the front
Near Dayton, OH 45429
Tim
Job Details: 02/08/2021
DISHWASHER KITCHEN AID KDFE104DSS1 "Not cleaning, spray arms blocked up and dispenser not opening and broken rack wheels. Unit about 5 years old in the kitchen; rqstng P&A on 1 W10605057 (Motor) and 1 W11101428 (Spray arm) and 1 W10327455 (Spray arm) and 1 W10463906 (Screen) and 1 W10872845 (Filter) and 1 W11032769 (Dispenser), ordrng 4 W10195417 (Wheels)s"
Near Dayton, OH 45459
Tim
Job Details: 02/08/2021
MICROWAVE SAMSUNG SMH1611B Control isnt reposnding and unit starting on its own. Needs control box. Part is Nla. Unit is 15-20 years old.; rqstng P&A on 1 DE94-02414A(Nla) (Control box)
Near Spring Valley, OH 45370
Tim
Job Details: 02/08/2021
COOKTOP JENN AIR NO MODEL 2/5/21 Checked unit over found that the unit was not heating up at all. Needs both the oven selector thermostat and the temperature selector thermostat. Model and serial tag is missing. Unit is about 25 to 30 years old. In the basement; rqstng P&A on 1 #### (Oven selector) and 1 #### (Temp selector)
Near Lebanon, OH 45036
Steve G
Job Details: 02/08/2021
WASHER LG WT7100CW Install new pump assembly cycled unit test OK
Near Dayton, OH 45458
Tim
Job Details: 02/08/2021
MICROWAVE KITCHEN AID KHMS1850SSS0 Checked unit over found that the coating inside the oven cavity is completely worn off and every time the unit was used it was sparking severely. Attached pictures of issue. Unit is about 15 years old in the kitchen. No repair possible.; rqstng P&A on 1 #### (Oven cavity(not serviceable))
Near Eaton, OH 45320
Shawn H
Job Details: 02/08/2021
DISHWASHER LG LDF7551ST/00 Installed new drain pump and ran to test. Unit is drawing out fine and operating as it should. No leaks from machine. Supply line is tight but is seeping from the stainless braided line. Advised customer to have line replaced. All ok otherwise.
Near Piqua, OH 45356
Steve
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Flex drawer wire harness is broken causing lamp not to work for the freezer section; ordrng 1 DA96-00640A (Flex drawer harness..)
Near Trotwood, OH 45426
Shawn H
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDF520PADW7 Customer stated that unit will drain okay but is overfilling. After reset unit did not continue filing. Checked float switch and it is free and clear. Ran unit in diagnostics to check operation and errors. No error codes and unit drained out fine. Started quick wash and unit filled fine. Allowed to run through cycle to verify it will drain on its own in cycle. Unit drained fine and filled fine. Could not duplicate concern of no drain.
Near Trotwood, OH 45426
Shawn H
Job Details: 02/08/2021
RANGE GE JB250DF4BB "Installed new EOC , repaired wire and ran to test. All ok unit is heating as it should."
Near Middletown, OH 45044
Steve G
Job Details: 02/08/2021
WASHER GE GTWN2800D1WW Unit is not spinning out. Found error code on the board/motor. And oil around the gear case. Unit 5-7 yrs old in laundry room; rqstng P&A on 1 WH38X10019 (Tube drive) and 1 WH20X10093 (Motor) and 2 Wh16x10158 (Front suspension rods)s and 2 Wh16x10159 (Rear support rods)s and 1 Wh02x1197 (Bearing) and 1 Wh43x10032 (Brice block) and 1 Wh02x1195 (Ring split) and 1 Wh02x1199 (Washer) and 1 Wh02x1193 (Hub nut)
Near Dayton, OH 45414
Shawn H
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW8200YW0 "Installed bearing kit, leveled unit, and ran to test. All ok. No more leaks or noise."
Near Middletown, OH 45042
Steve G
Job Details: 02/08/2021
WASHER SAMSUNG WF350ANR/XAA Need to order inverter board; ordrng 1 1111 (Inverter board)
Near West Alexandria, OH 45381
Shawn H
Job Details: 02/08/2021
RANGE SAMSUNG NX58K7850SG/AA Customer stated that upper oven convection fan makes noise after it preheats. Inspected fan blade for rubbing and its clear. Disassembled fan motor to clean bearings and reassembled. Ran unit to test. Motor is still noisy. Unit needs fan motor. ; ordrng 1 DG31-00014F (Convection fan motor)
Near Spring Valley, OH 45370
Sam
Job Details: 02/08/2021
WASHER MAYTAG MHW5100DW0 Found the water pressure sensor had failed. Installed new sensor. All checks ok. ; used 1 W10448876 (Wate pressure switch) from stock
Near New Lebanon, OH 45345
Shawn H
Job Details: 02/08/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer stated that since unit was delivered the doors wont close on their own. Customer stated delivery people had to remove all doors to get it in. Inspected unit and found closer springs broken from improper installation of doors. Unit does have a back tilt to it. Unit needs closers. ; ordrng 1 W11163783 (Closer left hand) and 1 W11188796 (Closer right hand)
Near Trotwood, OH 45426
Shawn H
Job Details: 02/08/2021
RANGE LG LRE3061BD/00 Unit is 4 years old in kitchen. Customer stated that when boiling water on the right front burner when pot was removed the glass came with it in chips. No signs of abuse or impact. Unit needs glass top. Authorization# 600CEPC; rqstng P&A on 1 AGU73969710 (Glass top)
Near Springboro, OH 45066
Sam
Job Details: 02/08/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 Inspected unit and found the fresh food section and average of 36° in the freezer section an average of 8°. The customer stated that the unit was running warm until 48 hours ago and they put it on vacation mode which appear to have reset the unit and has been cooling fine ever since. Enter diagnostics and took the unit off smart defrost and put it on eight hour defrost. Customer stated the unit had previously completely died and no lights were on in the refrigerator or freezer section. Possible future issues with the control board. All checks OK unit cooling properly.
Near Dayton, OH 45458
Sam
Job Details: 02/08/2021
DRYER WESTINGHOUSE WDE336RBW1 "Inspected unit and found damage to the pulley, drum, and belt. appears to have been caused from the drum slipping off the back bulkhead. Sending parts to AHS for authorization. The unit is 27 years old and located in the laundry room. Tech does not recommend repair due to financial cost.; rqstng P&A on 1 3201199 (Drum) and 1 134503600 (Belt) and 1 5303931781 (Rear shaft) and 1 3204254 (Baffle) and 1 5303212849 (Idler pulley)"
Near Franklin, OH 45005
Sam
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE LFHB2751TF8 Inspected the unit and found ice built up around the fan and icemaker. Pulled icemaker and changed it out while defrosting the fan and icemaker evap. Sealed around the ice box to prevent warm air from getting into it. All checks ok. I advised the customer to monitor it for the next week for possible issues. ; pckd up 1 Fr243297609 (Icemaker)
Near Arcanum, OH 45304
Kevin
Job Details: 02/08/2021
WASHER ELECTROLUX EFLW417SIW0 "Customer claims unit would stop and sometimes shutdown around 5 mins remaining in spin cycle. Put unit into diagnostics, found E41 error for control board thinks door switch is open. Will order new door lock. Talked to customer about care in closing the door properly. ; ordrng 1 5304505231 (Door lock)"
Near Jamestown, OH 45335
Kevin
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE FFHB2740PPAA Ice maker needs air handler kit and display brd isnt working properly; ordrng 1 242058229 (Display) and 1 5303918784 (Air handler)
Near Cedarville, OH 45314
Brad Anders
Job Details: 02/08/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A "Found tub gasket not sealing properly, installed new gasket, unit checks ok.; ordrng 1 154827601 (Tub gasket)"
Near Union City, IN 47390
Kevin
Job Details: 02/08/2021
BUILT- IN MICROW ELECTROLUX E30SO75ESSB "Lubricated left hand latch, unit spring a little weak but nothing major. All you have to do is gently push in and down releases every time. Unit is about 14 yrs old and is a built in wall unit."
Near Greenville, OH 45331
Kevin
Job Details: 02/08/2021
DISHWASHER SAMSUNG DW80M9550UG "Customer unit had LC error code and water sitting in bottom of unit. Proceeded to cancel job, unit drained without issue. Showed customer how to remove and check periodically. No issues with draining. Proceeded again with 60min wash for 20 mins again no issue, no leaks or error codes. Unit checks ok."
Near Springfield, OH 45506
Brad Anders
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Found ice room frozen up, ordered icemaker service kit. Located in the kitchen, manufactured 6/2018.; rqstng P&A on 1 DA82-02714A (ICEMAKER service kit), states that autho needed"
Near Centerville, OH 45458
Kevin
Job Details: 02/08/2021
REFRIGERATOR SAMSUNG RF27T5201SR/AA Union on the the water line wasnt connected all the way ticket number-4157637755
Near Dayton, OH 45403
Kevin
Job Details: 02/08/2021
REFRIGERATOR/TOP HAIER HRT18R1APW Wiring in the cabinet is shorting out causing unit to intermittently run called warrantech-Gloria-7324110-01 they will contact the customer
Near Clayton, OH 45315
Kevin
Job Details: 02/08/2021
FREEZER KITCHENAID WRV986FDEM01K Sealed system leak installed new dye drier and recharged system; used 1 W10143759 (Drier) from stock
Near Cedarville, OH 45314
Brad Anders
Job Details: 02/08/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TWG "Installed garage kit in unit to hold proper temperature, unit checks ok.; used 1 5303918301 (Garage kit) from stock"
Near Springfield, OH 45505
Brad Anders
Job Details: 02/08/2021
RANGE AMANA ACR4503SFW3 "Found hinges not closing properly, installed new hinge kit, unit checks ok."
Near Dayton, OH 45429
Tim
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW8040DW4 Checked unit over found that the lid was broken. Hinges working fine. Customer said something had gotten stuck under the lid and she closed it and it broke. Took picture and informed her Lowes wouldnt cover it because they dont consider it normal wear and tear.
Near Miamisburg, OH 45342
Tim
Job Details: 02/05/2021
DRYER GE GFD85ESSN0WW Checked unit over found vibration coming from coming from front panel. Front panel is tight but because the lower half just slides into holders And isnt screwed in the unit has a rattling noise. There is an anything we can do to get rid of the rattling noise. Unit also has a slight thumping noise which is coming from when the drum rotate and hits the rollers where the drummer has been welded together. This also is not something that changing out the drum will fix. No debris or instruction on rollers or on drum.
Near Waynesville, OH 45068
Tim
Job Details: 02/05/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A Replaced door springs due to being stretched. Door hinges are all bent and mangled. They arent covered because this isnt normal wear and tear. Needs inner door linear and hinges. ; pckd up 2 154579101 (Spring)s
Near Moraine, OH 45439
Tim
Job Details: 02/05/2021
WASHER MAYTAG MVWF600BW0 Reprogrammed washer. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 02/05/2021
DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced control and touchpad. Checks ok; pckd up 1 5304518467 (Switch) and 1 5304518470 (Control)
Near Miamisburg, OH 45342
Tim
Job Details: 02/05/2021
DISHWASHER MIDEA MDT24H3AST Replaced latch checks ok
Near Urbana, OH 43078
Steve
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW8200YW0 Main bearing is bad and roaring. It is leaking on the floor and tub shocks are worn out. Tub job components are on back order and price is uneconomical 590 repair declined
Near Dayton, OH 45431
Tim
Job Details: 02/05/2021
DISHWASHER BOSCH SHXM78W55N/01 Leveled and installed brackets. Checks OK; pckd up 1 619985 (Bracket)
Near Lakeview, OH 43331
Steve
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW5000DW1 Water inlet air due to seized hot water valve. Replaced water valve assembly test ran through diagnostics unit checks OK; used 1 W11210459 (Water valve) from stock
Near Dayton, OH 45419
Tim
Job Details: 02/05/2021
REFRIGERATOR KITCHEN AID KBSD606ESS01 Checked unit over found the icemaker would not cycle because the icemaker thought it was full of ice. Reset optics in unit started cycling.
Near Dayton, OH 45409
Tim
Job Details: 02/05/2021
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 "Replaced thermal fuse and element. Checks ok; used 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Near New Carlisle, OH 45344
Steve
Job Details: 02/05/2021
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Refrigerator is outside in the garage. The unit failed inside of the house and was transported to the garage after purchasing a new unit. The unit in the garage entire base of the freezer and up the back panel is completely covered and frozen ice. SYEF is on the display. Cannot determine at this point due to the conditions in the cold weather What caused the unit to fail. Advised customer the whole unit is going to need to sit and thaw out completely prior to service.. He is going to wait until the warmer months
Near West Liberty, OH 43357
Steve
Job Details: 02/05/2021
OVEN WHIRLPOOL RBD305PVS00 F5E0. F3E2 Upper oven temp probe checks good at room temp 1080ohms. Recommend main oven control. Parts MLA 06/2018
Near Tipp City, OH 45371
Steve
Job Details: 02/05/2021
REFRIGERATOR SAMSUNG RF18HFENBSR/US Evaporator drain pan frozen over not allowing water to exit to condensate pan under refrigerator. Installed drain clip in defrost unit; used 1 DA61-06796a (Drain clip) from stock
Near Franklin, OH 45005
Steve G
Job Details: 02/05/2021
WASHER GE GTW680BSJ4WS Customer states that the unit is not draining or spinning out .. cycled unit while working on the dryer. Unit ran properly in each cycle..
Near Tipp City, OH 45371
Steve
Job Details: 02/05/2021
DISHWASHER FRIGIDAIRE FGIP2468UD0A Lower spray arm assembly came disconnected and customer was unable to get the unit snapped back in place for it to spin. Reassembled and instructed customer on how to remove and install for cleaning purposes as well
Near New Carlisle, OH 45344
Steve
Job Details: 02/05/2021
REFRIGERATOR KITCHEN AID KRFF507HWH00 Installed new LED module in freezer section. All refrigerator lighting is operating properly
Near Springboro, OH 45066
Steve G
Job Details: 02/05/2021
MICROWAVE GE JVM1750DM1BB Unit will not start. Found that the vent cover was broken and adv. customer. Installed new door switches. Cycled ; pckd up 2 Wb24x829 (Switches)s
Near Mason, OH 45040
Steve G
Job Details: 02/05/2021
RANGE GE JB860BJ8TS Install new main board installed upper and lower oven sensors cycled
Near Lebanon, OH 45036
Steve G
Job Details: 02/05/2021
WASHER SAMSUNG WF219ANW/XAA01 Unit is not spinning . Unit spin basket drop ... customer needs tub job. Verbal est.$1200. Customer is not repairing.
Near Springboro, OH 45066
Steve G
Job Details: 02/05/2021
DRYER FRIGIDAIRE LEQ2152EE1 Unit is loud. Installed new rear bearing kit. Cycled. ; pckd up 1 5303281153 (Rear bearing kit)
Near Dayton, OH 45410
Shawn H
Job Details: 02/05/2021
DRYER WHIRLPOOL WED9150WW0 "Upon arrival inspected unit and found idler pulley missing, belt broken, and right rear roller and shaft worn. Belt breaking is keeping unit from running. Unit needs rollers, right rear shaft, idler assembly, and belt. Customer to think on repair since parts may take awhile."
Near Springboro, OH 45066
Sam
Job Details: 02/05/2021
DISHWASHER KITCHEN AID KUDS03FSSS2 Inspected the unit and found the clean light blinking seven times. Cleared the error code and told the customer to run a couple cycles through it to make sure the error code does not return. All checks ok.
Near Englewood, OH 45322
Shawn H
Job Details: 02/05/2021
REFRIGERATOR FRIGIDAIRE FRS6LF7JM3 Upon arrival customer stated that unit isnt cooling well in the freezer section but fresh food seems fine. Unit is running. Evaporator fan is running as it should. Compressor and condenser fan are running. Turned cold control for fresh food section off and compressor still runs. Cold control for freezer is good. Removed evaporator cover to inspect frost pattern. Unit has good pattern. Customer stated that after the unit makes a click sound it begins to operate correctly. Compressor is hot to touch. Suspect compressor is going into thermal overload and this is why it isnt cooling well or that freezer cold control is shorting out. Unable to duplicate concern.
Near Englewood, OH 45322
Shawn H
Job Details: 02/05/2021
DISHWASHER SAMSUNG DW80R2031US/AA Inspected unit and found molex connector at noise filter loose causing lose of ground. This is why the unit beeps and wont start. Secured connection and ran to test. All ok. Unit operates as it should. Samsung ticket number: 4157631262
Near Spring Valley, OH 45370
Sam
Job Details: 02/05/2021
WASHER SAMSUNG WF42H5000AW/A2 Inspected the unit and found a dime in the dreamcatcher and a screw in the basket. Installed parts and ran a test cycle. All checks ok.
Near Centerville, OH 45458
Sam
Job Details: 02/05/2021
WASHER LG WM3670HWA Inspected unit and found a failed drain pump. Installed new drain pump. All checks OK; used 1 4681EA2001T (Drain pump) from stock
Near Waynesville, OH 45068
Sam
Job Details: 02/05/2021
WASHER GE GFW148SSM0WW Installed water valves. All checks OK
Near New Paris, OH 45347
Kevin
Job Details: 02/05/2021
DISHWASHER BOSCH SHP878ZD5N/01 Collected money for hose.