Local Reviews
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Steve M.
RANGE KENMORE 790.9731241 Unit not heating properly. Need controller. Customer declined
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Installed new temperature control
Steve M.
ELECTRIC RANGE SAMSUNG FER300SB/XAA Martin autho replacement of infinite switches. All burners not heating properly
Steve M.
WASHER MAYTAG MVWB865GW0 Installed new control and panel for F6E3 and E2. Installed new water valve due to unit leaking water. ; used 1 W11165546 (WATER VALVE) from stock
Steve G.
WASHER WHIRLPOOL WTW8500DC0 Install new main board and lock calibrated unit test OK
Steve G.
DRYER ELECTROLUX EWMED65HSS0 two loose wires crimped , cycled unit test OK
Steve G.
REFRIG/TOP-FREEZ WHIRLPOOL WRT519SZDW02 Installed new diffuser in the control box cycled unit test OK
Steve G.
DRYER SAMSUNG DV52J8700EP/A2 Installed new idler pulley all rollers in main board test OK
Steve G.
COOKTOP JENN AIR JEC9536ADW Found that the right front knob was cracked. Adv customer that warranty company does not cover this call.
Steve G.
WASHER LG WT1101CW Installed new pump assy with casting. Load test.
Shawn H.
RANGE FRIGIDAIRE FEF388CJTA Upon arrival customer stated that only the inner burner works on both large front burners. Checked and found rocker switches for expandable burners turned off to inner only. Flipped rocker switch and ran to test. Both inner and outer portions of elements work as they should. Temps cycle like they should. All burners work. Rocker switches aren’t labeled on unit because it’s worn off. Advised customer of operation.
Shawn H.
RANGE HOTPOINT RB525GV3WH Unit is 23 years old. Upon arrival found large burner shorted pen and switch not sending proper voltage. Wiring is good and terminal is. Unit needs switch and element. Called Tara and left voicemail. Due to age and cost they are replacing.
Shawn H.
RANGE TAPPAN TEF326FBB Checked unit and found EOC not sending L2 voltage out. Replaced EOC and ran to test. Unit heats as it should. All elements are good and temp sensor is as well.
Shawn H.
DRYER SAMSUNG DV40J3000EW/A2 Upon arrival customer stated unit would tumble but no heat. Found heating element shorted open. Unit needs element. Okay per Sandy. Installed new heater and ran to test. All ok. Unit heats as it should. Advised customer to have vent pipe replaced. Pipe is being crushed by the machine. ; used 1 DE486A (ELEMENT) from stock
Kevin S.
REFRIGERATOR KENMORE 106.5112221 "Customer claims unit didnt make ice on one day... upon arrival unit had a bucket full of ice and upon removing ice bucket the icemaker was actually harvesting a cycle. Unit cycled and filled with water without issue. Told customer everything looks fine on this end, explained to make sure arm is not in the up position, if problem persists or longer than a day to call back in. Unit checks ok"
Shawn H.
WASHER KENMORE 796.3151221 "Customer stated that grease stains started again a few weeks after previous repair. They are noticing the stains before they go into the dryer. Transmission doesn’t appear to be leaking again. Tub ring isn’t leaking. Customer has ran machine cleaner through unit several times, no longer uses softener per suggestion last visit, and is using proper amount of detergent. Can not determine why unit is staining clothes. No mechanical source and customer is using machine properly. Calling 210HBW to inform. 210 is putting into replacement options. 167842358123"
Kevin S.
RANGE KENMORE 9119147810 "Overall didnt use the switch, changed out recepticle for front right burner with right rear, customer was ok with doing so. Right rear no longer able to use. Unit checks ok."
Kevin S.
WASHER GE GTW330ASK2WW "Customer claims unit starts to make squealing sound upon agitation mode. Checked bottom of unit found oil leaking from transmission. Customer has no warranty. Put unit into a speed wash, unit filled and agitated no abnormal noises at that time, proceeded to put into a drain and spin ok. Customer says unit will finish cycles ok. Explained only thing I can see is transmission going bad and showed her pictures of oil leaking. Gave estimate for repair, customer wants to think about it. Repair almost as much as new unit, only $359 new. Collected service call fee."
Kevin M.
FREEZER FRIGIDAIRE FFFU14F2QPW Def timer is sticking replace defrost timer and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed new compressor dryer and repaired a leak and checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Adjusted Bucket and solenoid and checks OK
Tim R.
DISHWASHER WHIRLPOOL WDT750SAHB0 Checked unit over found that the unit wasn’t heater. Needs new element and control. ; ordrng 1 W10703867 (HEATER) and 1 W11305297 (CONTROL )
Tim R.
WASHER GE GTW220ACK5WW replaced speed sensor Checks ok
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Replaced control and filter board. Unit needs thermostats; ordrng 1 5304509469 (THERMOSTAT ) and 1 5304509474 (THERMOSTAT ) and 1 5304509475 (THERMOSTAT )
Tim R.
WASHER GE GTW680BSJ1WS Talked with Casey and he said we need to replace the pulley the belt and the speed sensor all at the same time due to magnets in the pulley and potentially the belt being stretched.; ordrng 1 #### (MOTOR PULLEY) and 1 #### (BELT ) and 1 #### (SPEED SENSOR)
Steve M.
RANGE FRIGIDAIRE PLEB30M9ECD Unit not heating due to bad heating; ordrd 1 318254906 (element bake 3400w)
Steve M.
DRYER WHIRLPOOL WED6400SW1 Dryer belt failed due to seized belt tensioner; ordrd 1 8547174V (pulley-idr) and 1 WP8547168 (belt)
Steve G.
RANGE WHIRLPOOL WFG524SLAB0 Unit will not shut off and when top is being used the oven will come on. 8 years old ion kitchen. ; rqstng P&A on 1 W10348656 (cntrl-elec)
Steve G.
WASHER LG WT1501CW Unit is not going thru the cycle. Per customer the unit did fill up to the top. Load test the unit and twice and got different results on both test. ; ordrd 1 5221EA1008F (WATER VALVE (NOT TRUCK STOCK)) and 1 6501EA1001R (PRESSURE SWITCH )
Steve G.
RANGE LG LRE3061BD/00 "Customer was cooking on the front left burner and the back burner make a loud popping noise and burner came on. Customer did not even have the rear left burner on and it was getting warm. Customer was able to get the front right burner on and it only work for a couple of times. The unit is not even letting tech cancel anything out, or set the clock. Tech unplug the unit and clock did not reset to 12:00. Couldn’t get the unit to bake or get the temp to come on. ; rqstng P&A on 1 1111 (CONSOLE ASSY STAINLESS ) and 1 2222 (MAIN BOARD) and 1 3333 (BURNER BOARD) and 1 4444 (DISPLAY) and 1 5555 (FUSE ON THE BACK)"
Steve G.
RANGE SAMSUNG NX58K9850SG/AA Upper fan Is making noise. ; ordrng 1 1111 (UPPER FAN MOTOR)
Shawn H.
WASHER WHIRLPOOL WTW7340XW2 "Upon arrival customer stated unit is making a loud noise in spin cycle and showing UL error. Checked and found bearings worn causing noise and spin basket to shake. Bearings are worn due to a leaking tub seal. Seal leaked and rusted out the bearings. No other error codes present and all other functions work as they should. Suspension is tight. Unit needs bearing kit, drive hub, and impeller screw. Need 2 job count. Tight space. ; (created new UIS, deleted prior attachment to UisID 9664), ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10076270 (screw)"
Shawn H.
RANGE LG LTE4815BM/00 Upon arrival customer stated that oven control knob is slipping. The shaft adapter under the knob is cracked and slipping on the metal shaft of the selector switch. Unit needs shaft adapter to fix. ; ordrng 1 MJH64334701 (SUPPORTER LEVER)
Shawn H.
DRYER LG DLE3733D Upon arrival found right rear roller locked up from lint and hair. Cleared rollers and machine of lint. Ran to test. All is quiet. Right rear roller shaft may need replaced but is good as of now. Also needs lint screen has tear. Please order and will drop off to customer. Please mail out invoice. ; ordrng 1 5231EL1003B (LINT SCREEN)
Kevin S.
RANGE FRIGIDAIRE FGIF3036TFA Customer issue is with control display overlay on left hand buttons are wearing out quickly. Pic attached. Needs new overlay.; rqstng P&A on 1 5304511261 (OVERLAY)
Kevin S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Icemaker compartment frozen over. Pics attached.; rqstng P&A on 1 DA82-02697A (IMK SERVICE KIT)
Kevin M.
REFRIGERATOR KITCHEN AID KRNF706ESS01 Unit needs adapter installed on the ice maker assy 94.95; ordrng 1 W10864519 (ADAPTER )
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Ordering a new damper assy loud and sometimes not opening ; ordrng 1 W11087463 (DAMPER)
Tim R.
OVEN MAYTAG MER5765RAS Checked unit over found that the overLay on the control and been worn out and broke. Buttons still function but cover is cracked. Unit is 12 years old in the kitchen. No covered.
Tim R.
WASHER MAYTAG MAV6250AWW Checked unit over found that springs for tub completely worn out and one had come off res installed spring. Needs new springs. No repair. Due to parts availability.
Tim R.
RANGE GE JB705ST3SS Replaced front right burner due to short in sensor. Checks ok
Tim R.
DISHWASHER BOSCH SHXM65Z55N/01 Checked unit over found that the water line was kinked and unit wasn’t filling with enough water. Cleared line checks ok
Tim R.
REFRIGERATOR WHIRLPOOL RS22AQXMQ00 Unit not going into defrost. Needs timer and bi metal. He’s going to let me know later today if he wants to repair.
Tim R.
RANGE FRIGIDAIRE FCS367CLBC Replaced control. Checks ok
Tim R.
WASHER WHIRLPOOL WTW8600YW1 Replaced main control due to F1 error code. Unit is covered by parts warranty. Tested unit and it filled with water and agitated with no issues
Steve M.
DRYER MAYTAG WED7500GC0 Door clasp was loose not allowing door to snap shut tight. Tightened door clasp.
Steve M.
RANGE KENMORE 911.478291 Do not have sufficient power coming to unit on L2 Red leg
Steve M.
WASHER MAYTAG MVWC555DW0 Replaced stripped basket drive hub; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve G.
WASHER SAMSUNG WA45H7000AW/A2 11 "Unit is leaking, load test the unit and could not get the unit to leak."
Steve G.
DISHWASHER KITCHEN AID KDTE254ESS1 Unit shuts off after 5 mins. . Found broken wire to pump. Repair wire. Cycled. Unit.
Steve G.
DRYER - ELECTRIC WHIRLPOOL WED49STBW1 Unit is Not heating. Installed new thermal cut off kit. Cycled. W10900067. 18.88; used 1 W10900067 (THERMAL CUT OFF) from stock
Steve G.
HOME LAUNDRY - E FRIGIDAIRE FFLE3900UW3 Customer states that the unit will run for 5 min and then the dry light will turn red. Did cycle the unit several times...did adv. the customer to clean out the house vent.
Tim R.
DRYER SAMSUNG DV42H5200EP/A3 Checked unit over and found that the clamp that was holding the motor down had come loose and motor was shaking. Reinstalled clamp tested checks OK. If you’re not active again it will need motor assembly
Tim R.
DISHWASHER SAMSUNG DW80J3020US/AA Checked unit over and found that the unit was not filling with water. I explain to the customer when I was out here last night she needed to call a plumber because there was no water to the dishwasher. She did not!!!
Steve G.
RANGE GE JB860EJ9ES Large front right burner center is not working. Wb30t10130.
Tim R.
WASHER GE GUD27ESSJ1WW Ran unit through diagnostics it only had one error code for an off balance load. Instructed customer on how to load the unit properly put clothes in the washer and it spun out good when loaded properly. Checks OK
Tim R.
WASHER FRIGIDAIRE FAHE1011MW0 Replaced control per Frigidaire due to not spinning out on delicate. They said is spins at a low spin speed when in delicate and doesn’t spin fast endings to ring out clothes. Explained to customer. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF7 Icemaker waterline frozen need to wrap in aluminum tape. Installed aluminum tape.
Shawn H.
WASHER SAMSUNG WA45K7600AW/A2 Upon arrival customer stated unit leaked when washing a load of towels. Checked unit over and found pressure hose disconnected from tub. Reattached hose and ran to test. Unit no longer leaks. Unit is level and suspension is tight. Suspect load went out of balance causing hose to pull free. Advised customer of loading/overloading. All ok.
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBC2277RF5 "Unit has frost buildup around upper icemaker compartment allowing warmer air in. Removed steamed to clear and wipe dry. Reinstalled, used permagum to help seal up problem areas. Used flashlight to check. No error codes defrost heater appears to be working ok, manually turned on in diagnostics."
Kevin S.
WASHER SPEED QUEEN AWN432SP113 Upon inspection found belt worn and loose.... installed new kit. Unit checks ok. See sticky note.; used 1 959P3 (IDLER) from stock
Kevin S.
WASHER FRIGIDAIRE KAWS750JT4 Replaced lid switch unit now working properly. Returning timer dont need broken mount clip.
Kevin S.
DRYER SAMSUNG DV45H7000EW/A2 "Replaced right rear roller, shaft was worn, showed customer. Removed all rollers inspected, cleaned and lubricated. Checked idler ok. Unit checks, customer listened was satisfied.; used 1 DC97-16782A (ROLLER) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE FPHS2687KF1 Installed new control board and fan motor and checks OK
Kevin M.
FREEZER WHIRLPOOL EHL151FXRQ00 Unit is converted into a kegerator unit has refrigerant leak internal non repairable 101.36
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF0A Unit smells. Tech removed the filters and found grease food build up. Clean out as much as possible did explain to the customer to remove the filters and clean. Did advise the customer that warranty does not cover this call.
Kevin M.
REFRIGERATOR KENMORE 59676519500 Installed new display board and checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE DGHS2644KF Wiring is cut and hinge nonrepairable charge customer service call please send customer a receipt
Steve G.
RANGE KENMORE 790.410228 Unit will not bake. Check the elements on the unit and homeowner states that the last owner did a self clean. Notice all of the elements are good. But not getting power to them. Need two cabinet fuses and main relay board. The top is also cracked on the side where a screw secures the console. Per Rob do not repair.
Kevin M.
REFRIGERATOR WHIRLPOOL ET18NKXJW00 Install new condenser fan motor and checks OK
Kevin M.
REFRIGERATOR GE PSI23SGMAFBS Refrigerator door is pulling away from the liner water valve is leaking unit is not economical to repair unit need new refrigerator door and water valve (couldn’t look up part numbers either)
Kevin M.
REFRIGERATOR LG LRSC21935TT Water line on back of unit had a crack in it repaired and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL ET8GTMXKQ00 Arm was stuck on icemaker adjusted and checks ok
Tim R.
DISHWASHER LG LDF8874ST Checked unit over found leaking out of the corners of the door. Needs door seal which is already installed and both spray arms. ; ordrng 1 AGB73092801 (LOWER SPRAY ARM) and 1 AGB73093001 (MIDDLE SPRAY ARM)
Tim R.
DISHWASHER FRIGIDAIRE FDB1500LFC0 "Customer says the unit doesn’t clean, doesn’t dry, door is hard to close, doesn’t dispense soap. Unit needs wash motor, control, dispenser and door latch. Unit is 15 years old in the kitchen ; rqstng P&A on 1 154859101 (MOTOR ) and 1 5304506521 (DISPENSER ) and 1 5304512731 (CONTROL) and 1 A00099902 (LATCH), states that autho needed"
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Needs new control panel. Due to no power ; ordrng 1 5304509661 (CONTROL PANEL)
Steve M.
WASHER WHIRLPOOL WFW95HEDW0 Still getting sensor error. ; ordrd 1 W11032117 (cntrl-elec)
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Icemaker is frosting over still. Need to install main board with updated icemaker and drain tube; rqstng P&A on 1 DA94-02679F (MAIN BOARD (MARCONE)) and 1 DA97-15217D (ICEMAKER (ICEMAKER)) and 1 DA97-19898A (DRAIN PIPE (MARCONE))
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Intermittent heat. Heater checks ok. Service bulletin on temp control; ordrd 1 D513506 (TEMPERATURE CONTROL )
Steve M.
DISHWASHER KENMORE 66513483K902 Control panel lighting is going out. Unit will not start. Control has power but not starting wash cycle. Need panel and control; ordrd 1 W10243209 (panel-cntl) and 1 W10285179 (cntrl-elec)
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 11 "Customer is having no cool issues, and ice maker issues. ; rqstng P&A on 1 1111 (REF. BACK WALL WITH FAN) and 1 2222 (MAIN BOARD) and 1 DA82-02367A (CLIPS) and 1 DA97-13718C (ICE MAKER. (NOT ON MY INV))"
Steve G.
MICROWAVE GE JVM3160DF2BB 4 years old in kitchenUnit trips the breaker when you start it up ; rqstng P&A on 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch)
Steve G.
DISHWASHER BOSCH SHE3ARF2UC/22 Unit is not draining. And the soap dispenser is not opening up. ; ordrng 1 1111 (DRAIN PUMP.) and 1 2222 (SOAP DISPENSOR)
Shawn H.
MICROWAVE MAYTAG MMV5165BAS Upon arrival customer stated that when plugged in vent fan continually runs. After a few uses unit will reset itself like it had a power failure. Unit isn’t losing power. Checked and found relay on PCB for vent shorted closed. Also found touchpad not showing continuity for light or fan controls. Unit needs PCB and touchpad. Unit does heat fine with no issues. Unit is 14 years old in kitchen. ; rqstng P&A on 1 DE34-00232D (SWITCH MEMBRANE) and 1 WPW10195903 (cntrl-elec)
Shawn H.
WASHER SAMSUNG WA52M8650AV/A4 Upon arrival customer stated that unit won’t spin out all the water under large loads but does fine with small loads. Checked for error codes and found Ub. Checked suspension; it is noisy and loose on the left hand side. Advised customer on load size and loading of unit. Unit needs suspension set to keep it from going out of balance. Unit is level as well. Cannot create a Samsung ticket. Unit is under second year warranty according to Tonya at Aaron’s. ; ordrng 4 DC97-18610F (DAMPER)s
Shawn H.
WASHER ELECTROLUX EFLW417SIW0 "Upon arrival customer stated that unit leaks from door at bottom. Checked door boot and found the clamp missing and boot torn at edge. Customer also states that unit shakes more. Found unit out of level. Checked legs and found the plastic cover cracked/broken on 3 legs. Unit won’t level. Needs legs, door boot and clamp. Customer said unit has been serviced by another company and unit has leaked since. ; rqstng P&A on 1 134616300 (clamp) and 4 134639100 (leveling leg)s and 1 5304505240 (bellows), states that autho needed"
Shawn H.
WASHER GE GTW330ASK3WW "Upon arrival checked unit for error codes with Newfi. Found F18, F27, F3, F31, and F1 errors. Codes for drain algorithm failure, locked rotor, OOB, and lock. Ran unit in function tests and all passed. Unit is noisy in spin and agitate. Checked transmission and found it leaking oil and locking up at times. Motor is out of spec and overheating due to locked transmission. Suspension set is weak causing out of balance. Could not duplicate water level concern. Unit needs trans, motor, and suspension set. ; rqstng P&A on 2 WH16X26908 (rod & spring asm rig)s and 2 WH16X26909 (washing machine rod)s and 1 WH38X27335 (platform trans asm k) and 1 WH49X25376 (washing machine 1/3)"
Shawn H.
WASHER WHIRLPOOL WFW8300SW05 Unit is 11 years old in basement. Found door boot torn at bottom causing leak. Unit won’t spin because it won’t drain. Drain pump is getting voltage but not moving water. Removed pump screen and found it clogged. Cleared pump and ran to test. Unit drains and spins fine now. Unit needs door boot. ; ordrng 1 WPW10111435 (bellow)
Shawn H.
WASHER WHIRLPOOL WTW6200SW1 Customer states that when unit gets to spin it shows an unbalance code. No codes present in diagnostics. Ran unit through auto test with no issues. Unit spins up to speed fine. Checked suspension and found left side weak and rebounding more than it should. Unit needs suspension set. ; ordrng 1 W10820048 (suspension set)
Kevin S.
WASHER WHIRLPOOL WTW8000DW1 Customers issue is a damage lid at the lefhand hinge is cracked giving troubles for lid to close properly. Customer says they have to press down but lid lock itself is working. ; rqstng P&A on 1 W11101059 (LID WHITE)
Kevin S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Frost buildup behind fan compartment in freezer section affecting the circulation fan. Unit temps are around 0 to -2F. ; rqstng P&A on 1 DA32-10109W (DEFROST SENSOR) and 1 DA97-08062A (FREEZER AIR DUCT COVER ASSY) and 1 DA97-08063B (EVAP COVER) and 1 DA97-16668A (FAN COVER ASSY)"
Kevin M.
REFRIGERATOR GE TFX25JPCGAA Defrost heater is open & needs replaced; ordrng 1 WR51X10055
Tim R.
WASHER LG WT7700KHVA Unit would not spin found needs new stator and rotor. Due to getting hot and not spinning. No repair.
Tim R.
RANGE FRIGIDAIRE FFEW2726TSD Checks unit over found that the unit needs a new control.
Tim R.
REFRIGERATOR WHIRLPOOL WRT348FMEW00 Customer saying that freezer is working properly but the refrigerator is freezing food.Checked unit over found that the unit had a ball of ice in the top right corner and no frost pattern. Took pictures. Cleared ice build up and told customer to observe the next 24.
Steve M.
WASHER SPEED QUEEN AWN432SP113TW04 Found loose motor connector causing no operation. Secured connections. Unit operating ok
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Found no signal from icemaker to control board. Replaced icemaker. Unit is cycling properly.; used 1 DA97-07603B (ICE MAKER) from stock
Steve M.
RANGE FRIGIDAIRE FGMC3066UFA Installed new control and fan assembly. Unit operating properly. F45 fan speed error
Steve M.
DISHWASHER FRIGIDAIRE LGBD2432LB0A Unit will not power on due to mice dame in control box. All ribbons are chewed through possible main board damage. 484 declined
Tim R.
DISHWASHER LG LDF8874ST Checked unit over found that the new motor had a hole in the hose. Removed old motor and replaced clamp and unit stopped leaking. Returning defective motor.
Tim R.
WASHER MAYTAG MFW9800TQ0 Checked unit over found that the washer was leaking from around the door boot. Cleaned around door boot and tested unit still leaking. Needs door boot. Customer to decide.
Tim R.
WASHER MAYTAG MVWX700XL2 Replaced actuator under part warranty. Per Chris one year warranty on part.; used 1 W10006355 (ACTUATOR) from stock
Tim R.
WASHER MAYTAG MVWC415EW1 Replaced actuator. Tests ok. Unit wasn’t spinning out correctly had error code for faulty speed sensor.; used 1 W10913953 (ACTUATOR) from stock
Tim R.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 Replaced idler and greased rollers. Checked OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DRYER LG DLE2301W Reconnected vent and tested. Checks ok.
Tim R.
DRYER WHIRLPOOL WED7500GC0 Replaced shorted heater and told RAC to have customers clean vents due to build up in dryer. ; used 1 3387747 (ELEMENT) from stock
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR//AA 10 "Unit is wedge inside the hole, not able to get it out. Adv customer they will have to get the unit out. Tech did try, was unsuccessful and stop befor any damage was done to the home. Customer did sign waiver. Customer was able to get unit out with the assistance of technician technician installed new icemaker ice container upgrade kit sealed ice room of all cracks and legs did help customer put them back into the hole they suggest a customer to trim some of the wood down so it gets fresh air and for the unit to breathe . ONCE TECH THAWED AND REMOVED THE ICE MAKER, TECH NOTICED THAT THE CAP WAS MELTED FROM PRIOR HAIR DRYER USE OF OLD HOMEOWNER AND THEY MAY CONTINUE TO HAVE ISSUE. WHAT IS MELTED IS NON REPAIRABLE"
Tim R.
WASHER LG WM2277HW Replaced drain pump for customer checks ok.
Tim R.
DRYER AMANA NED4655EW1 "Replaced thermal fuse and thermostat. Checked OK; used 1 279816 (FUSE), and 1 3392519 (FUSE) from stock"
Tim R.
WASHER LG WM3470HVA Checked unit over found that the vent tube was leaking around the top seal of the tub. Replaced clamp. Checks ok. Wood floors damaged from water.
Kevin S.
WASHER KENMORE 11020232711 "Put unit into diagnostics, passed all tests no errors. Put unit into light normal wash filled and agitated without issue, drain and spin. Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed water valve and checks ok
Tim R.
REFRIGERATOR MAYTAG ED22PQXFW00 Disassembled dispenser and fixed spring and plunger. Checks OK
Steve M.
REFRIGERATOR-SID GENERAL ELECTRIC GSS23GMKKCES Unit leaking water. Evap cover not tucked in drain pan causing unit to leak in defrost. Reinstalled cover. Unit operating ok
Steve G.
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01 Installed new icemaker and ice room fan cycle test OK
Steve M.
RANGE LG LSSG3016ST "Bake and broil both not working. Need ignitors and relay 4 yrs old in kitchen ; rqstng P&A on 1 EBR80595406 (RELAY BOARD ) and 1 MEE61841401 (IGNITOR BROIL) and 1 MEE63084901 (IGNITOR BAKE), states that autho needed"
Steve M.
OVEN GE JKP14W0T1WW Unit needs bake element ; ordrd 1 WB44K5013 (ELEMENT )
Tim R.
DISHWASHER LG LDF8072ST Checked unit over found that the unit wasn’t draining. Talked with LG and tested pump and it reaching the proper rpms and pulsating correctly. Per LG blockage in the drain. Needs new drain hose. ; rqstng P&A on 1 AEM69493808 (DRAIN HOSE )
Steve M.
COOKTOP GE JP325R1WH Small burner are wobbly and all drip pans need replaced; ordrng 2 WB31M1 (6 ELEMENT )s and 2 WB31M15 (8' burner bowl-chrom)s and 2 WB31M16 (6' burner bowl-chrom)s
Steve G.
DISHWASHER SAMSUNG DW80K7050UG/AA 02 "Unit is not turning, tech was not getting any power to the unit. Customer had a bad switch. Once customer switch the wall switch the power can on and the unit started back up. Advised customer that it was not a dishwasher issue and warranty company does not cover this call. Customer paid service call fee."
Steve G.
REFRIGERATOR SAMSUNG RF4287HAWP/XAA 02 Customer states that the unit is leaking. Check the defrost drain line and check the water filter housing. Could not get unit to act up. Did advise customer that the service call is good for thirty days.
Steve G.
DISHWASHER KITCHEN AID KDTE334GPS0 Door will not stay shut. Unit needs new lock assy; ordrd 1 W10653840 (latch)
Steve G.
RANGE BOSCH HIIP055U/01 "Unit comes on in the middle of the night, when hit power it will not come on, and some times the lights not the display is start chasing them. ; ordrng 1 11026375 (DISPLAY BOARD )"
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Unit is not finishing the cycled. Unit will count down and will restart and will not spin out. E3 error code. Customer needs main board and inverter . Stator rotor are under warranty. Customer is going to think about repair. If wants done please pre order parts.
Steve G.
REFRIGERATOR FRIGIDAIRE FFDB2413UW2A Unit is not coming on. Found loose power wire. Reseated. Test ok.
Steve G.
RANGE JENN AIR JES8850BAF Front left burner is out. Did check power coming out of the switch and was getting 120 out of each port. ; rqstng P&A on 1 W10823722 (DUAL BURNER)
Steve G.
REFRIGERATOR AMANA ASD2522WRW01 Customer states that the unit had been leaking. Did find the defrost drain pan was moved. Cycled the water and ice maker and unit did not leak. Could not recreate the issue.. adv customer that the service call is good for 30 days.
Kevin S.
OVEN THERMADOR WD30ZS/04 "Replaced parts and tested unit at HHS store. Transport back to customer, installed in wall. Unit checks ok.; saved tckt"
Kevin S.
RANGE ELECTROLUX EW30IS65JSD Unit shows E35 error on display. Called techline suggested ordering whole housing assembly gave part number. Gave estimate to customer wanted to go ahead with repair. Need at least 4 hrs return; ordrng 1 318329602 (housing assembly)
Kevin S.
WASHER GE HTW240ASK4WS "Upon testing put unit into diagnostics, unit had various error codes but the #3 stood out. Unable to get unit to agitate or spin. Removed motor cover found belt off of unit. Excess oil debris from tranny. Was able to reinstall and spin out. Told customer to run unit and see what happens will order new belt to put on. Also cleaned in line screens to water valves.; ordrng 1 WH01X27538 (belt drive)"
Steve G.
DRYER SAMSUNG DV410AER/XAA "Unit was not heating and loud. Installed new heater and rear roller. Cycled. ; used 1 DC97-16782A (ROLLER), and 1 DE486A (ELEMENT) from stock"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL ED5LHAXWB00 Compressor is locked up; rqstng P&A on 1 W10233961 (compressor)
Kevin S.
RANGE FRIGIDAIRE FFEF3015LWC Tightened handle. Nothing appears to be stripped or cracked.
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02673A (IMK)
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6LF7FB3 Ice lever is broke and needs replaced; ordrng 1 241681903 (actuator-ice (blk))
Kevin M.
REFRIGERATOR FRIGIDAIRE PHS68EJSBO Installed new damper IMK and container and checks ok
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QWC Installed new TSTAT and checks ok please mail customer a receipt ; used 1 5304513033 (THERMOSTAT) from stock
Kevin M.
REFRIGERATOR GE GSH25KGMCCC Unit needs new defrost heater and cont brd
Kevin M.
FREEZER FRIGIDAIRE FFFH17F2QWA Installed EVAP coil and recharged and checks ok
Tim R.
MICROWAVE GE JVM3160DF4WW Unit has broken handle. Let customer know handle was not covered by warranty. Adjusted door switches. Unit checks OK
Tim R.
WASHER LG WT1101CW Replaced main control and ran unit through a spin cycle once is got down to 5 mins it restarted to 22 mins. Called LG they said display will needs replaced also because of the mem sensor in the display reading the balance. Needs display also. No repair.
Tim R.
WASHER LG WM3050CW Called the customer and informed him I was on my way. He said it has already been fixed and he did not need us to come out.
Tim R.
REFRIGERATOR GE GSS251MNBHES Checked unit over found that the unit was making ice just at a very slow pace. Replaced icemaker. Instructed customer to observe. Filled bucket with bagged ice customer had and it dispensed crushed and cubed with no issues. ; used 1 WR30X30972 (ICEMAKER) from stock
Tim R.
MICROWAVE SAMSUNG ME18H704SFS Checked unit over found that the upper vent was cracked and that the unit was not mounted incorrectly-- let customer know that there’s nothing we can do about the way the unit is mounted because we are not installers. Did tell her that that vent being cracked is considered cosmetic and is not something that Lowes would cover. Took pictures in attached to ticket
Tim R.
REFRIGERATOR FRIGIDAIRE FRS26HF6BQ0 Unit is not going into defrost due to no voltage. Heater and defrost bi metal tested good. Power repaired harness at defrost board. Now we have power coming out of the defrost control but heater still isn’t running. Unit has a broken wire some where inside of the cabinet causing unit not to go into defrost. No repair possible. Defrosted unit to get customer by till he hears from home warranty company Unit is 20 years old in the kitchen.
Tim R.
MICROWAVE GE JVM1631CJ03 Checked unit over found that the microwave would spark inside of the microwave when food was being cooked. This unit is not repairable due to pitting inside of the microwave guide. Unit is 15 years old in the kitchen.
Tim R.
DRYER WHIRLPOOL GEW9250PW1 Unit needs new control due to not sending power to the display. Part is NLA. No repair possible.
Steve G.
REFRIGERATOR GE TBX22ZAZBRAA leaking due to a small rust hole technician would’ve had to remove the evaporator or bend the evaporator to get the back cover off to get the through drain pan -- due to the age technician was afraid that system may be cracked and start leaking was able to get enough access to seal the small rust hole up with several layers of foil tape --
Steve G.
RANGE FRIGIDAIRE FES3567CESB "Customer states that the unit is not starting. Unit did start up and did check bake and broil and both came on. Display is very dim, but did advise customer that the warranty company would not pay for the clock assy because of the display being dim."
Tim R.
DRYER SAMSUNG DV42H5400EW/A3 Checked unit over found that the thermostat wire had broken on the element. Replaced connector and tested. Checks ok
Tim R.
WASHER LG WM3470HVA Checked unit over found that the hose attached to the drain pump the clamp had broke and was leaking around the hose. Replaced clamp. Checks ok. Installed new water catch underneath.
Tim R.
MICROWAVE SAMSUNG ME21H706MQG Checked unit over found that the unit is giving an SE error code. Needs new door assembly due to stuck key pad. No repair due to cost.
Kevin S.
DISHWASHER BOSCH SHEM63W52N/13 "Pulled out unit found issue with customers home electrical plug, started to short. Checked over unit, and had checked it with an extension cord. Unit checks ok. Collected service call fee."
Tim R.
WASHER FRIGIDAIRE FFLE3911QW0 Checked unit over found that there was a sock that had gotten sucked into the drain pump and is wrapped around the impeller. Drain pump needs removed and taken apart and cleaned out. Disassembled drain and cleared. Checks ok. Left message for Erica.
Steve G.
DRYER GE GHDP490EFWW "Unit will not run. Found the belt had broken., installed new drive belt. Cycle; used 1 WE12M29 (BELT) from stock"
Kevin S.
MICROWAVE GE PEB7227AN1DD Installed new outer trim piece. Unit checks ok.
Steve G.
WASHER KENMORE 110.2894289 Unit is not spinning. Installed new motor coupling. Cycled. ; used 1 285753A (COUPLER) from stock
Steve G.
DRYER SAMSUNG ELECTRON DV45H700EW/A2 Unit is not heating.. found that the unit had a short in the heater. Installed new heater. Cycle; used 1 DE486A (ELEMENT) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Installed air tower and seal and checks ok
Steve G.
REFRIG/SIDE-BY-S KENMORE 106.5056299 "Unit is leaking,. Found the water filter housing was leaking and installed new water filter house in and water connections. Cycled unit-- Unit was pulled out and floor was removed behind the unit."
Kevin M.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW00 Installed control brd and checks ok
Steve G.
RANGE SAMSUNG NX58H9500WS Unit is not cooking. Broil did come on but bake did not. Power to ignitor. Customer is going to repair himself.
Steve G.
REFRIGERATOR GE TFX25PPZBWW Unit is leaking. Found the defrost drain line was frozen up. Thawed out base and drain line.
Kevin M.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA "Installed new y clips & Icemaker would advance on its own unless it was forced thru a cycle; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217BPW (ICE MAKER) from stock"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2312NS0 Unit is loud. Found ice build up around the evap fan blade. Cleared out.
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Cleared out def drain and installed leak kit ; used 1 DA82-01415A (LEAK KIT) from stock
Kevin S.
WALL OVEN ELECTROLUX EW30EW65GS8 "Upon arrival customer had unit working again. They asked me to go ahead we pulled out far enough, remove small panel and checked wiring connections. The F14 error code is a communication issue between ui and control. Gave customer estimates of both parts. So far unit checks ok, and customer will decide what they want to do."
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Checked unit over found that the unit wasn’t cooling at all. Found that the compressor was running and fans were running. Needs dye dryer. rqstng P&A on 1 #### (DYE DRYER)
Kevin S.
LAUNDRY CENTER FRIGIDAIRE FEZ831AS1 "Unit dryer section will not start tested push button and door switch for continuity good. Upon inspection found heating element strand broken pic taken and need order high limit tstat. Showed customer wife. Gave estimate they are looking to try fix themselves and ordering parts, might call back in if needing help. Having difficult time getting drum released from rear. Collected service ,call fee."
Tim R.
DISHWASHER SAMSUNG DW80M9960UG "Needs touchpad and control due to no power at the display.; rqstng P&A on 1 DD92-00059A (CONTROL) and 1 DD97-00492B (TOUCHPAD), states that autho needed"
Kevin S.
WASHER MAYTAG MVWC416FW0 "Upon arrival unit was unplugged. Plugged in unit, immediately went into a drain though all the water was out of unit. My guess the machine control got confused, on these you have to still hold start button in to cancel or reset the unit. Put unit into diagnostics test checked ok. Proceeded to put unit into a rinse and spin, unit checks ok. All normal noises and functions."
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ "Customer says unit is freezing in refrigerator. Unit needs new control and refrigerator thermistor. Needs authorized.; rqstng P&A on 1 242278801 (THERMISTOR) and 1 A01078804 (CONTROL ), states that autho needed"
Kevin S.
REFRIGERATOR AMANA SXD22S2W "Unit was not plugged in at the time. Plugged in unit, is running, compressor running, removed evap ,fan cover from freezer explained cooling process to customer, waited 15 mins to determine frost pattern. Unit fans and damper ok. Unit needs a sealed system job. Collected service call fee."
Steve G.
WASHER AMANA ALW780QAW Unit is not spinning or agitating. Remove cover and noticed the the gearcase is not dropping and belt has shredded Unit need a complete rebuild. Unit 16-18 years old; laundry room. ; rqstng P&A on 1 2222 (MILK STOOL ) and 1 W27001007 (BELT) and 1 W40047402 (HELEX) and 1 WP12002178 (TRANSMISSION) and 1 WP27001233 (PUMP) and 1 WP40047202 (DRIVE PULLEY) and 1 WP40063201 (FLAT WASHER) and 1 WP40065701 (WASHER) and 1 WPR0000014 (BRAKE PADS) and 1 WPR9900474 (BRAKE)
Kevin S.
DRYER WHIRLPOOL WED72HEDW1 Had to adjust bulkhead and lint trap cover. Unit checks ok.
Steve G.
WASHER LG WT1101CW Unit is leaking. Found it leaking thru the pump and case assy. Customer approved the repair over the phone. ; ordrd 1 5859EA1004F (PUMP ASSY. NOT ON MY INV.)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHT2046QF1 Cont brd sending power to fan intermittently ; ordrng 1 242077705 (EVAP FAN MOTOR) and 1 5303918679 (control and housin)
Kevin S.
RANGE FRIGIDAIRE FGEF3059TFH "Upon inspection outer glass was shattered but already cleaned up, unit needs new trim pieces that includes 2 way tape. Once received we can install glass.; ordrng 1 5303935377 (trim kit-door)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed new icemaker kit and took pictures per bulletin and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 installed new adapter per service bulletin and checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6LF7FB3 IMk not advancing installed new icemaker and checked OK; used 1 241798224 (ICE MAKER) from stock
Tim R.
DISHWASHER SAMSUNG DW80J3020US/AA Checked unit over found that the unit wasn’t filling with water due to the float switch being stuck. Cleared float. Checks ok customer also needs to have water line checks due to minimal water coming to dishwasher.
Tim R.
WASHER GE GUD27ESSJ1WW Checked unit over found that the drain was plugged and unit wouldn’t spin. Cleared drain and reprogrammed control checks ok
Tim R.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced icemaker and bucket checks ok
Tim R.
WASHER LG WM1355HR Needs new tub assembly due to bearings worn out. No repair.
Tim R.
REFRIGERATOR WHIRLPOOL GX5HDXTQ01 Replaced control due to not going into defrost. Tested unit. Checks ok
Tim R.
RANGE - ELECTRIC WHIRLPOOL WFE320M0ES2 Replaced hinges. Unit checks OK
Steve G.
DISHWASHER GE GDT695SSJ2SS Customer states that the unit was leaking. Cycled unit and did notice unit did have suds in the base of the unit. .
Steve G.
WASHER SAMSUNG WA50R5200AW/US 02 Unit will not fill up. Found loose wire to the hot water valve. Reseated. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA 01 Install new refrigerator back wall and main board cycled unit test OK
Steve G.
DRYER MAYTAG MDE7400AYW Unit is not heating. Found that the plug was barely in the outlet. Plug it in and cycled the unit several times. Unit started to heat up.
Steve G.
RANGE FRIGIDAIRE FFIF3054TSA Unit is not heating up. Found the bake element wire was off. Reseated wire cycled. Test the top as well.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Install new water valve cycled unit test OK
Kevin S.
DRYER SAMSUNG DV45K7600EW/A3 Found belt loose as idler pulley was broken. Replaced with truck stock. Unit checks ok. Called for auth #5875316681; used 1 DC93-00634A (IDLER PULLEY) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Found old icemaker motor gears stripped, Replaced icemaker from stock. Cycled to test unit checks ok.; used 1 241798224 (ICE MAKER) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced kit, unit checks ok."
Kevin S.
REFRIGERATOR WESTINGHOUSE RS192G "Old westinghouse frig, compressor is shot, can not find serial number. "
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Found def TSTAT open so replaced and defrosted unit ; used 1 5303918634 (DEFROST THERMOSTAT) from stock
Kevin M.
REFRIGERATOR HAIER RRTG18PABW Def drain is plugged up cleared out installed probe in drain to prevent reoccur problem and checks ok and was okd by Phil ; used 1 DA61-06796A (DRAIN CLIP) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL ET8CHEXVQ00 EVAP fan is locked up cust declined repair