Near Greenville, OH 45331
Kevin
Job Details: 07/29/2020
MICROWAVE GE JVM6175EK3ES "Replaced parts, spliced wiring. Tested unit checks ok, showed customer husband."
Near West Milton, OH 45383
Shaun S
Job Details: 07/29/2020
DRYER GE GTD42EASJWW "Upon arrival ran and tested unit and found zero issue of any noise coming from unit, tried different cycles. Unit checks ok"
Near Washington Township, OH 45458
Tim
Job Details: 07/29/2020
DISHWASHER BOSCH SHP7PT55UC/07 Checked unit over found unit needs new control and motor. Due to F09 error code. Unit is 5 years old in the kitchen. Control is NLA per DAP.; rqstng P&A on 1 12008381 (WASH MOTOR) and 1 12008382(NLA) (CONTROL)
Near Dayton, OH 45458
Tim
Job Details: 07/29/2020
REFRIGERATOR LG LFC25760SW Needs middle shelf and crisper shelf. Not normal wear and tear. Picture attached.; rqstng P&A on 1 3550JJ0009A (SHELF) and 1 3550JL1010A (CRISPER SHELF)
Near Cable, OH 43009
Steve
Job Details: 07/29/2020
WASHER GENERAL ELECTRIC GTW335ASN0WW Washer is always going off balance and tearing close up found deformed agitator which needs replaced also recommend new suspension rods ; ordrd 2 WH16X26910 (rod & spring asm rig)s and 2 WH16X26911 (rod & spring asm lef)s and 1 WH43X26845 (agitator asm)
Near Tipp City, OH 45371
Steve
Job Details: 07/29/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A Spray arm came apart and melted to heater. Need new spray arm; ordrd 1 5304507158 (spray arm)
Near Tipp City, OH 45371
Steve
Job Details: 07/29/2020
LAUNDRY CENTER FRIGIDAIRE FFLE3911QW0 Dryer shuts off after seven seconds of running. Unit just keeps beeping at you and will not start again recommend new control board. Five years old located in laundry room; rqstng P&A on 1 5304500452 (board CONTROL)
Near Tipp City, OH 45371
Steve
Job Details: 07/29/2020
RANGE FRIGIDAIRE FEF336ECE Control pad and keyboard is not responding. Also guide gear for the door broken not allowing it to close; ordrd 1 3051163 (GUIDE GEAR) and 1 316220729 (OVERLAY) and 1 5304518660 (CLOCK ASSEMBLY )
Near Tipp City, OH 45371
Steve
Job Details: 07/29/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Install another flex zone control and LED lighting is still out on unit. Recommend new drawer with wiring harness; rqstng P&A on 1 DA82-02161N (FLEX ZONE DRAWER) and 1 DA96-00641B (HARNESS), states that autho needed"
Near Mason, OH 45040
Steve G
Job Details: 07/29/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 12 Unit is not making ice and the container is cracked. ; rqstng P&A on 1 1111 (ICE CONTAINER ) and 1 DA82-02673A (;ICE MAKER KIT)
Near Dayton, OH 45403
Shawn H
Job Details: 07/29/2020
WASHER GE GTW220ACK6WW "Upon arrival found unit with F23, F27, F31, F29, and F28 errors. F23 is a critical lid lock failure code. Other codes are OBB and options codes. Unit won’t lock lid or senses lid closed. No signs of damage to lock. Getting voltage from control but no operation. This will prevent it from spinning out. Unit needs lid lock. Cannot test spin at this time. If lid won’t lock unit won’t spin. ; ordrng 1 WH01X27954 (lid lock quick relea)"
Near Dayton, OH 45403
Shawn H
Job Details: 07/29/2020
RANGE PREMIER P36S328BP Installed spark module and ran to test. Unit will ignite but is extremely sluggish and does not strike as fast as the other module strikes. No loose wires or loose grounds. Reorder spark module. ; ordrng 1 2356 (spark module (PW))
Near Dayton, OH 45406
Shaun S
Job Details: 07/29/2020
REFRIGERATOR GE TBF15SMC "Waiting for approval. Upon arrival found that unit has a defective fan motor evap, found that fan has been on backorder from April contacted Dap and Shari to confirm ; ordrng 1 WR60X30349 (evaporator fan motor)"
Near Eaton, OH 45320
Shaun S
Job Details: 07/29/2020
DISHWASHER SAMSUNG DW80H9970US/AA "Unit needs new user interface board along with main board, customer getting error code for communication error ; ordrng 1 MAINBOARD and 1 USERINTERFACE"
Near Eaton, OH 45320
Shaun S
Job Details: 07/29/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 "Pre ordering boards for customer to fix spin issue with unit, spoke to customer over phone let them know we are ordering parts and will return ; ordrng 1 BOARDBEHINDCONSOLE and 1 MAINBOARD"
Near Ansonia, OH 45303
Kevin
Job Details: 07/29/2020
WASHER WHIRLPOOL WTW8500DC2 "Lid lock has malfunctioned.; rqstng P&A on 1 W10810403 (lid lock assy)"
Near Union City, IN 47390
Kevin
Job Details: 07/29/2020
REFRIGERATOR KITCHEN AID WRV986FDEM01 "Upon arrival took temp checks unit was at around 0F in freezer and low to mid 40s in fresh food section. Control was set to -2F and 36F. Evap,fan is running and you can feel air coming through the vents and icemaker vent. Did test 39 again this time unit showed defrost thermistor ok. saved tckt"
Near Arcanum, OH 45304
Kevin
Job Details: 07/29/2020
DISHWASHER FRIGIDAIRE FGHD2465NW1A "Upon arrival customer claimed they had done 1 cycle of washing and it completed without issue... then later on unit started to try to run wash motor on its own so they had to turn off the breaker. Had customer power back on, indeed wash motor try to run on its own without water. Was able to get unit to cancel and run drain pump, then immediately goes back into running wash motor.; rqstng P&A on 1 154886103 (board MAIN)"
Near Versailles, OH 45380
Kevin
Job Details: 07/29/2020
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival took temp checks frig was ok freezer little warm around 12-15F temp customer had control set to 5F. Asked customer details on sound, hard to describe. Pulled out unit, unplugged, didnt hear anything abnormal.... waited couple of minutes, plugged back in... had to wait at least 10 mins or more for it to startup. Compressor started without issue at that time. Had not removed anything, noticed process stub pushing on back cover but didnt seem to make a difference. will leave open and will look to stop in couple of days to do some temperature checks. ; saved tckt"
Near Centerville, OH 45458
Tim
Job Details: 07/28/2020
RANGE SAMSUNG FTQ387LWGX/XAA Repaired wiring and switch assembly for front right burner. Checks ok
Near Washington Township, OH 45458
Tim
Job Details: 07/28/2020
REFRIGERATOR KITCHEN AID KSF26C7XYY04 Checked unit over found unit wasn’t cooling has sealed system leak. Customer to decide on repair.
Near Bellbrook, OH 45305
Tim
Job Details: 07/28/2020
RANGE GE JGBS66REK3SS Checked unit over found that the unit was set up for natural gas and not LP. Wb49x26658 kit number . Burner kit for LP.
Near Miamisburg, OH 45342
Tim
Job Details: 07/28/2020
REFRIGERATOR SAMSUNG RS265TDWP/XAA Cleared frozen drain and installed heater. Checks ok.
Near Miamisburg, OH 45342
Tim
Job Details: 07/28/2020
DRYER WHIRLPOOL WED8900BC0 "Cleaned out internal vents inside dryer. Instructed customer to clean outside vents, checks ok"
Near Germantown, OH 45327
Tim
Job Details: 07/28/2020
DISHWASHER - BUI GENERAL ELECTRIC GDP665SYN2FS Replaced control. Checks ok.
Near Dayton, OH 45417
Tim
Job Details: 07/28/2020
WASHER KENMORE 110.2072299 Fixed lid switch. Checks ok
Near Dayton, OH 45417
Tim
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Replaced icemaker. Check ok; used 1 241798224 (ICE MAKER) from stock
Near Dayton, OH 45409
Tim
Job Details: 07/28/2020
RANGE THERMADOR PG486GDBS/02 Replaced griddle switch. Unit did not send power to the ignitor or gas valve. Part repair was defective. Part still doesn’t work. I’m calling AHS to notify them. Part is still NLA.
Near Dayton, OH 45434
Tim
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Replaced thermistor. Check ok
Near Dayton, OH 45420
Tim
Job Details: 07/28/2020
WASHER LG WM8000HVA Replaced pump housing and drain hose found small hole in drain hose. Checks OK
Near Beavercreek, OH 45430
Tim
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MSD2456DEW Replaced drip pan and valve. Checks ok
Near Germantown, OH 45327
Tim
Job Details: 07/28/2020
MICROWAVE GENERAL ELECTRIC JVM7195SK5SS Adjusted door switches. Checks ok
Near Urbana, OH 43078
Steve
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE FFHN2750TP3 Found frozen water fill nozzle. Replaced icebox gasket
Near Piqua, OH 45356
Steve
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 Cooling operations check ok
Near West Chester Township, OH 45069
Steve G
Job Details: 07/28/2020
REFRIGERATOR/TOP GENERAL ELECTRIC PFE28KELDS Customer states that the roller on the back fell off. Found the track bar support came off. Reseated ... these ok.
Near Carlisle, OH 45005
Steve G
Job Details: 07/28/2020
REFRIGERATOR ELECTROLUX LGHS2665KF2 Unit is not making ice. Installed new ice maker. Customer stated that the controls sometimes works. Durning the time of the service call each buttons did work fine. ; used 1 241798224 (ICE MAKER) from stock
Near Lebanon, OH 45036
Steve G
Job Details: 07/28/2020
DRYER KENMORE 110.958624 "Unit caught fire, unit was in the laundry room, customer moved unit out to garage, unit is about average of 14-15 yrs old. yrs old. Unit was purchase with house. Unit is a complete loss. Spoke to Kyra said since lint caught fire they are denying the claim. ASutho 772342639982"
Near Dayton, OH 45458
Steve G
Job Details: 07/28/2020
WASHER ELECTROLUX EIFLS60LT1 Removed front panel and removed all hoses and could not find any debris in the hoses.. cycled the unit check ok.
Near Dayton, OH 45403
Shawn H
Job Details: 07/28/2020
WASHER MAYTAG MHWE4500WW01 "Unit is 11 years old in laundry closet. Upon arrival customer stated that unit leaks towards the rear and showed several errors. Inspected unit and found spin basket sagging in front. The spin basket cut into the front tub. The bearings in the rear wore out allowing basket to sag. Bearing seal is leaking. Unit would needs spin basket,front tub, and back tub. Dues to age and cost of repair customer does not wish to proceed."
Near Dayton, OH 45404
Shawn H
Job Details: 07/28/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed evaporator fan and sensor. Reset unit to test. Compressor and all fans are running as they should. Advised customer that unit should be down to normal temps in 24 hours. All ok.
Near Dayton, OH 45406
Shawn H
Job Details: 07/28/2020
DRYER KENMORE 110.850894 "Upon arrival found unit wouldn’t heat or tumble because the idler pulley broken. Replaced pulley, and cleared unit of lint. Unit will heat and tumble fine now. Has slight noise from rear seal rubbing. Sealad a lot of lint built up and was twisted. Noise should go away once seal holds new shape. Customer will call in if it persists. ; used 1 W10837240 (BRACKET) from stock"
Near Dayton, OH 45417
Shawn H
Job Details: 07/28/2020
REFRIGERATOR KENMORE 106.6021341 Upon arrival found unit with frost built up in freezer on ceiling and back. Also found gap in door gasket for fresh food. Bush for door is worn allowing it to sag. Condensation is from air leakage into unit. Compressor and all fans are running. No blockages or ice build up preventing air flow. Let unit run and it has a weak frost pattern. Advised customer that system has a freon leak. Quoted 350 to install dye filter and charge to inspect for leaks. Customer does not wish to spend this much money and possibly more to fix leak. Please mail out invoice and credit receipt.
Near Clayton, OH 45315
Shaun S
Job Details: 07/28/2020
DISHWASHER BOSCH SHP65T55UC/02 "Upon arrival found that unit is draining just fine, ran it through 4-5 test drain cycles on unit with no issue, gave customer est for repair on new motor if problem persists"
Near Huber Heights, OH 45424
Shaun S
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Removed and replaced imk on unit ran and cycled through unit checks ok
Near Dayton, OH 45424
Shaun S
Job Details: 07/28/2020
DRYER LG DLE3050W "Removed and replaced housing ran and checked out unit, checks ok"
Near Dayton, OH 45424
Shaun S
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE FRS6LF7FS6S "Upon artival found that unit has a frozen over drain pan, tech steamed out drain, ran and checked out,unit checks ok"
Near Dayton, OH 45424
Shaun S
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL 66517779990 Upon arrival tried cancelling out of the lock control. Part #9744031
Near Greenville, OH 45331
Kevin
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Customer claims intermittent ice production. Pulled water line from im compartment and taped for insulation per bulletin. Also when installing compartment sealed up any air leaks to prevent frost buildup around evap. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock
Near Springfield, OH 45505
Shaun S
Job Details: 07/28/2020
HOME LAUNDRY ELE GENERAL ELECTRIC GTW330ASK1WW "Upon arrival after testing, found unit also has a defective drain pump, contacted NEW and spoke to tech support Steven and was told that unit is now being put into options for replacement"
Near Butler Township, OH 45346
Kevin
Job Details: 07/28/2020
WASHER GE HTW240ASK4WS "Replaced parts, ran unit in a super normal wash load. Cold water barely coming in. Outside of hoses looking rough, told customer to have husband remove and check water flow through hoses. Unit is washing and spun out ok. Showed wife. Not sure they are getting proper water amount in unit, maybe making belt work harder and stretch out then becomes too loose possible theory."
Near Greenville, OH 45331
Kevin
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE GLHS68EJSB0 "Replaced damper assembly, unit opens and closes ok, error code went away... unit checks ok."
Near Versailles, OH 45380
Kevin
Job Details: 07/28/2020
WASHER SPEED QUEEN AWN63RSN115TW01 "Changed out parts, checked bolts and fasteners ok... checked rear leveling legs were free... unit seems level and sturdy/balanced. Put unit into a quick wash, fill, agitate no issue. Proceeded to drain and spin ok, no movement. Customer claims they did a load of many pairs of undergarments, no issue, forgot to take them out, re ran same load when it was finished unit had appeared to move with same items same settings. Pics attached. Unit appears ok upon leaving."
Near Centerville, OH 45459
Tim
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW1 Unit is grinding when it tries to agitate or spin. Needs new agitator due to not coming off. Needs transmission and inner basket. Unit is about five years old in the laundry room; rqstng P&A on 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)
Near Miamisburg, OH 45342
Tim
Job Details: 07/28/2020
DISHWASHER GENERAL ELECTRIC GSD650X68WB "Checked unit over and found that the unit was not advancing through the cycle. Unit was also leaking from where the motor mounted into the tub needs tub assembly and timer. Parts are NLA. Unit 25 years old in kitchen.; rqstng P&A on 1 ####(NLA) (TUB) and 1 WD21X0787(NLA) (TIMER), states that autho needed"
Near West Liberty, OH 43357
Steve
Job Details: 07/28/2020
MICROWAVE GE PVM1870SM1SS "Lower door sensor switch is burnt out again. Replaced secondary door switch; ordrng 1 WB24X829 (switch,door sense (PW))"
Near De Graff, OH 43318
Steve
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL EC3JHAXRL12 Door tabs broken off; ordrng 1 8201756 (ice dor kt)
Near Bellefontaine, OH 43311
Steve
Job Details: 07/28/2020
DRYER WHIRLPOOL WED5620HW1 12 volt signal to console. Unit will not power on. Green light on main flashing very fast. Need console and main. ; ordrng 1 W11378949 (CONSOLE) and 1 W11388040 (MAIN CONTROL)
Near Piqua, OH 45356
Steve
Job Details: 07/28/2020
WASHER ELECTROLUX EFLS627UIW0 Unit intermittently leaks water. Loud grinding noise. Couldn’t duplicate noise at this time but noticed concentrate pump not working. Need pump; ordrd 1 5304505436 (sensor switch) and 1 5304514769 (CONCENTRATE PUMP) and 1 5304519503 (MAIN CONTROL)
Near Troy, OH 45373
Steve
Job Details: 07/28/2020
DISHWASHER GE GDT580SMF2ES Defective main control need to re-order; ordrng 1 WD21X22276 ( main board. )
Near Tipp City, OH 45371
Steve
Job Details: 07/28/2020
WASHER ELECTROLUX EFLS627UIW0 "Replaced leaking hot water valve. Test ran unit through diagnostics, found no signs of leaks; ordrng 1 XXX (WATER VALVE (DNR))"
Near Mason, OH 45040
Steve G
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Lower ice maker. ; ordrd 1 241798233 (ICE MAKER KIT)
Near Liberty Township, OH 45044
Steve G
Job Details: 07/28/2020
REFRIGERATOR/TOP GENERAL ELECTRIC GTE19DTNBRWW Customer states that ever since they got the unit they would find that one day it would be warm in the unit and others days everything is fine. It is not constant. ; ordrng 1 WR55X33653 (CONTROL)
Near Centerville, OH 45458
Steve G
Job Details: 07/28/2020
REFRIGERATOR KITCHEN AID KFIS29BBMS01 replace evaporator fan motor.
Near Springboro, OH 45066
Steve G
Job Details: 07/28/2020
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Unit is not cooling. Found the freezer sections is not going into defrost mode. Could not remove the back wall due to all of the ice build up. Unit has to be shut down 2 days prior too coming back out. Unit in kitchen 6-8 yrs old. ; rqstng P&A on 1 1111 (MAIN BORAD) and 1 2222 (LOWER ICE MAKER) and 1 3333 (FREEZER EVAP FAN MOTOR) and 1 4444 (BI METAL IN FREEZER MAY BE ATTACH TO HEATER. )
Near Carlisle, OH 45005
Steve G
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer states that the unit was loud, kinda like a motorcycle. Unit did stop making the noise about 5 days ago. Found ice build up in the refrigerator section. Customer has to shut off for two days. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"
Near Dayton, OH 45459
Steve G
Job Details: 07/28/2020
REFRIGERATOR GE GSL25JFPH BS "Customer states that the unit is freezing the water line as is not able to get water out, customer will have to thaw it out. Food is freezing in the refrigerator section. Unit is making a clicking noise, but not able to determine where it is coming from possible coming from the ice maker. Customer stated that it just started happening a couple of days ago. 10-12 years old in the kitchen. ; rqstng P&A on 1 1111 (COMPLETE FREEZER DOOR ASSY. S/S) and 1 WR09X10050 (damper AND THERMISTER) and 1 WR30X10093 (icemaker asm) and 1 WR55X10399 (board asm)"
Near Dayton, OH 45404
Shawn H
Job Details: 07/28/2020
OVEN WHIRLPOOL GFG464LVS2 "Unit is 10 years old in kitchen. Landlord stated that it took 3 hours to cook a pot pie at 350. Set unit to bake to test. Unit heated up fine to 350 within ten minutes. Could not duplicate concern. Broil works and convection works as it should. Tested top and found center burner won’t ignite and is missing cap. Also found wrong caps on other burners. Top needs cleaned of grease to improve ignition of other burners. Unit needs center burner cap, center base, and cap set. ; rqstng P&A on 2 W10217535 (screw)s and 1 WPW10171140 (cap-burner) and 1 WPW10183375 (cap-burner) and 1 WPW10333445 (burnr-base)"
Near Englewood, OH 45322
Shawn H
Job Details: 07/28/2020
WASHER GE GTW460ASJ2WW Upon arrival customer stated that unit was weakly agitating and no operation of lights or buttons when this occurs. Found unit with water in it even though it’s been unplugged. Plugged unit in and it automatically drained. Checked error codes and found F19 UI time out error. Unit is filling with water because valve is sticking open. Unit then goes into overflow protection and drains out water. This is the weak agitation customer was seeing. The tub shakes slightly because the drain pump is bolted to the bottom of the tub. When it is in this state it won’t allow you to use controls until 5 minutes of running the drain pump. Unit needs water valve. ; ordrng 1 WH13X26535 (WATER VALVE)
Near Dayton, OH 45414
Shawn H
Job Details: 07/28/2020
DRYER SPEED QUEEN ADE4BRGS175TW01 Upon arrival customer stated that unit will stop when opening door but it won’t go on its own. It never ends the cycle. Also the rear bulkhead and drum have discoloring appearing. Found timer intermittently not advancing. Cycling thermostat tests good but would like to have on hand in case. Contacting Alliance to get in touch about the discoloring. ; ordrng 1 D504515 (THERMOSTAT ) and 1 D517562 (TIMER)
Near Dayton, OH 45417
Shawn H
Job Details: 07/28/2020
RANGE BOSCH HDI8054U/01 "Right rear burner is igniting but not fully. Cannot get to adjustment screw of valve. My screw driver isn’t small enough. Legs won’t stay in place because bottom is bent at each leg. Unit needs legs, bottom plate, legs, and gas valve. Valve is covered under Bosch warranty but other parts aren’t.; ordrng 4 004290 (LEGS)s and 1 00492443 (VALVE ) and 1 00632609 (PLATE) and 1 00774484 (BASE)"
Near Dayton, OH 45417
Shawn H
Job Details: 07/28/2020
REFRIGERATOR AMANA BG20T2W Unit is 21 years old in kitchen. Upon arrival customer stated that unit is getting ice and frost along the front of the freezer. Inspected and found door seal pinched at corner allowing air and moisture in. Seal is missing 4 screws that hold the liner to the door and sandwiches the gasket between. Unit needs door seal and hardware. ; rqstng P&A on 1 WP12550116Q (gasket-fz) and 6 WPM0219730 (SCREW)s
Near Dayton, OH 45417
Shawn H
Job Details: 07/28/2020
REFRIGERATOR GENERAL ELECTRIC GSS25GGHNCWW "Frost build up in fresh food section is due to door gasket not seating into track of door. Removed seal and reinstalled. Top left corner of fresh food gasket won’t seat. Gasket wasn’t installed properly and is pinched out of shape. Noise is from the water valve cycling to add water but no water is hooked to the machine. Shut ice maker off. Advised customer. Unit needs door seal. ; ordrng 1 WR24X10155 (gasket,door ff (wht))"
Near Brookville, OH 45309
Shaun S
Job Details: 07/28/2020
UPRIGHT / CHEST FRIGIDAIRE FFFH17F2QWB "Gasket leaking air along the top middle portion of the unit, tech previously tried steaming gasket along top to create better seal but did not hold ; ordrng 1 5304505529 (gasket)"
Near Springfield, OH 45502
Shaun S
Job Details: 07/28/2020
DRYER MAYTAG MEDB835DW3 "Upon arrival found that heat relay on board is out, not producing power to heating element for unit to heat properly ; ordrng 1 BOARD"
Near Greenville, OH 45331
Kevin
Job Details: 07/28/2020
RANGE - ELECTRIC GENERAL ELECTRIC JB750SJ7SS Control panel is loose on the whole bottom. When you go to press on it, it will move the whole bottom because the plastic support is cracked.; rqstng P&A on 1 WB27X32142 (CONTROL)
Near Greenville, OH 45331
Kevin
Job Details: 07/28/2020
MICROWAVE GE JVM7195SKSS Found one open fuse and door switch that was shorted. Ordering whole door latch assembly diagram shows includes switches... if can not get then please order all three switches and fuse.; rqstng P&A on 1 WB10X35573 (BOARD LATCH ASSEMBLY) and 1 WB27X25389 (fuse)
Near Union City, OH 45390
Kevin
Job Details: 07/28/2020
REFRIGERATOR HAIER HRF15N3AGS "Upon arrival unit was actually running and cooling, customer claims freezer had been maintaining temp the whole time but frig was warm. No thermometers in unit. Took temp checks with infrared -3 in freezer and in 40s for frig.; rqstng P&A on 1 WR55X28533 (MAIN CONTROL)"
Near Dayton, OH 45410
Tim
Job Details: 07/27/2020
WASHER SAMSUNG WA52M8650AVA4 Found unit wasn’t draining fixed broken terminal on drain pump. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 07/27/2020
DISHWASHER KENMORE 665.12763K310 Unit leaking from center of the door even after replacing door sweep and seals. At this point only thing left to replace would be the tub it’s self. Talked with AHS and before replacing the tub they are going to get a second opinion to make sure nothing else can be done.
Near Springboro, OH 45066
Steve G
Job Details: 07/27/2020
REFRIGERATOR SAMSUNG RF24FSEDBSRA/AA 17 Tech put magnets on the top to show the air flow was coming out the vents and not sucking air in.Tech did adjust the ice maker bottom panel. Customer had another company out and they could not verify the rust spot on the back but did tell the customer it is possible the insulation broke down and it is possible that the Freon line is resting against the back wall. Tech advise the customer that he would not cut the back wall to prove it. but tech has seen it a couple of times and has called techline on this before.
Near Dayton, OH 45415
Shaun S
Job Details: 07/27/2020
REFRIGERATOR MAYTAG MSD2578VEW00 "Upin arrival removed and replaced imk and inlet water valve, supply line is on a piercing valve that needs to be changed due to lack of water flow to fridge, notified customer of findings and what needs to be done"
Near Dayton, OH 45403
Tim
Job Details: 07/27/2020
COOKTOP JENN AIR SVE47500B Replaced control. Checks ok
Near Dayton, OH 45431
Tim
Job Details: 07/27/2020
REFRIGERATOR GE GFSL6KEXALS Cleared frozen drain and installed heater wire. Checks ok
Near Dayton, OH 45420
Tim
Job Details: 07/27/2020
WASHER GE GTWN4250D0WS Needs new transmission. Customer checking prices on new units.
Near Dayton, OH 45429
Tim
Job Details: 07/27/2020
DRYER AMANA NED4655EW0 Reinstalled seal. Checks ok
Near Dayton, OH 45449
Kevin
Job Details: 07/27/2020
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new fresh food fan assembly and def sencors
Near Dayton, OH 45429
Tim
Job Details: 07/27/2020
WASHER WHIRLPOOL WTW8000BW0 Checked unit over found noise coming from bearings needs outer tube. No repair due to cost.
Near Xenia, OH 45385
Tim
Job Details: 07/27/2020
DRYER SAMSUNG DV45H7000EW/A2 "Replaced heater and idler. Ok; used 1 DC93-00634A (IDLER PULLEY), and 1 DE486A (ELEMENT) from stock"
Near Dayton, OH 45432
Tim
Job Details: 07/27/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TP3 Need new ice bucket due to broken blades. ; ordrng 1 241860803(DROPOFF) (ice container asm)
Near Dayton, OH 45432
Tim
Job Details: 07/27/2020
WASHER GE GTW220ACK5WW Need main control due to not filling.; ordrng 1 WH22X29556 (CONTROL)
Near Dayton, OH 45429
Tim
Job Details: 07/27/2020
WASHER GE NO MODEL. TAG MISSIN Needs motor assembly unit will not agitate or spin. Model and serial tag is missing pictures attached. Unit is probably 10 to 12 years old in the laundry room; rqstng P&A on 1 ##### (MOTOR)
Near Xenia, OH 45385
Tim
Job Details: 07/27/2020
DRYER FRIGIDAIRE FFLE3911QW0 Replace drive belt on dryer. Checks OK; ordrng 1 137292700(TS) (belt)
Near Waynesville, OH 45068
Steve G
Job Details: 07/27/2020
DISHWASHER BOSCH SHEM63W55N/13 Per Bosch take pictures of the unit and take pictures. Found the water was dripping from the supply line. Did advise the customer that the supply line was not part of the dishwasher.
Near Mason, OH 45040
Steve G
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNLOO Customer states that unit sounds like a plane. Tech did hear a video but could not determine where the noise was coming form. Unplug unit to hear the compressor kick on. Could not recreate the noise. Did advise that the service call is good for 30 days.
Near Xenia, OH 45385
Tim
Job Details: 07/27/2020
REFRIGERATOR FRIGIDAIRE FPE-20V3SB Check unit over front of the unit was not cooling at all. Found all the fans and the compressor running. Unit has sealed system leak. Need compressor and evaporator and condenser. Unit is about 50 years old in the kitchen; rqstng P&A on 1 #####(NLA) (CONDENSER) and 1 ####(NLA) (EVAPORATOR ) and 1 ###(NLA) (COMPRESSOR )
Near Washington Township, OH 45458
Tim
Job Details: 07/27/2020
DISHWASHER LG LDT7808ST Needs new door lock and display assembly per LG. Told them I’ve already replaced them that said to do it again. ; rqstng P&A on 1 ###### (DOOR LOCK ) and 1 ###### (DISPLAY)
Near Dayton, OH 45415
Tim
Job Details: 07/27/2020
REFRIGERATOR LG LFX31925ST "Checked unit over found that the unit was giving and ef 1F error needs evap cover for refrigerator. Unit is 10 years old in kitchen.; rqstng P&A on 1 ADJ73252230(AHS) (EVAP COVER ), states that autho needed"
Near New Lebanon, OH 45345
Shawn H
Job Details: 07/27/2020
ELECTRIC RANGE FRIGIDAIRE TEF351EWP "Upon arrival customer stated that both front burners and the left rear only heat to high and do not regulate temp. Removed back cover and found signs of shorting at switches for the three burners. Replaced switches from stock and ran to test. Burners will now regulate temperature properly. All ok. ; used 1 316436000 (SWITCH), and 2 316436001 (ELEMENT SWITCH) from stock"
Near Dayton, OH 45416
Shawn H
Job Details: 07/27/2020
DRYER SAMSUNG DV45H7000EW/A2 Upon arrival found unit won’t tumble. Removed drum and found idler pulley broken. Replaced from stock and ran to test. All ok. Unit tumbles and heats as it should. ; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Dayton, OH 45416
Shawn H
Job Details: 07/27/2020
RANGE LG LRE3083ST/01 Upon arrival customer stated that bake element doesn’t heat and unit is noisy when using convection. Ran unit in preheat to test. Relay board isn’t sending voltage to the bake element. Convection fan is noisy from work out bearings. Unit needs relay board and convection fan. Customer is shopping other units and will call in if they wish to proceed.