We serviced a
ELECTROLUX WASHER
Model ELFW7637AW1
Near South Lebanon, Ohio 45065
Shawn H
Job Details:
08/16/2023
Installed all provided parts and verified correct operation. Unit no longer leaks. All OK.
We serviced a
HOTPOINT WASHER
Model NONE
Near Miamisburg, Ohio 45342
Sam
Job Details:
08/16/2023
Inspected the unit and found no model or serial number attached to the unit. Based on the design of the unit and appears to be 20 to 30 years old. Found the unit leaking from the gearcase. Called HBW and advised of the issues and no model serial tag. Recommended to replace the unit. HBW will contact the customer regarding the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Miamisburg, Ohio 45342
Sam
Job Details:
08/16/2023
"Inspected the unit and found the freezer light out. Replaced light, all checks OK; used 1 W10695459 (MODULE) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA 03
Near West Chester Township, Ohio 45069
Sam
Job Details:
08/16/2023
"Installed parts, all checks ok."
We serviced a
LG WASHER
Model WM2277HW
Near Washington Township, Ohio 45459
Sam
Job Details:
08/16/2023
"Inspected the unit and found debris in the drain pump. Cleared all checks ok."
We serviced a
LG DRYER
Model DLE5977W
Near Washington Township, Ohio 45459
Sam
Job Details:
08/16/2023
"Inspected the unit and found it heating properly, the drum rotating and the motor running causing good airflow through the unit. The rear vent line was not kinked. Found poor airflow error codes for the unit and cleaned the moisture sensor bars, all other checks ok."
We serviced a
SAMSUNG WASHER
Model WA45N3050AW/A4
Near Dayton, Ohio 45405
Sam
Job Details:
08/16/2023
Installed parts. All checks OK
We serviced a
KITCHEN AID DISHWASHER
Model KUDS30IXPT4
Near Dayton, Ohio 45429
Sam
Job Details:
08/16/2023
"Inspected the unit and found no defects, all checks ok."
We serviced a
SAMSUNG RANGE
Model NE59T4311SS/AA
Near Dayton, Ohio 45420
Sam
Job Details:
08/16/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Xenia, Ohio 45385
Kevin
Job Details:
08/16/2023
Installed new module and water valve and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW1
Near Dayton, Ohio 45403
Kevin
Job Details:
08/16/2023
"Replace Fan blade and motor and reset unit"
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AERS/XAA
Near Dayton, Ohio 45424
Kevin
Job Details:
08/16/2023
Customer trying to use heat gun to seal gasket
We serviced a
DANBY BEVERAGE CENTER
Model SSBC056D2B-S
Near Tipp City, Ohio 45371
Kevin
Job Details:
08/16/2023
Called tech line spoke to Robert unit is non repairable due to a sealed system issue danby does not repair sealed systems per Robert
We serviced a
FRIGIDAIRE FREEZER
Model FFU17F5HWU
Near Dayton, Ohio 45416
Kevin
Job Details:
08/16/2023
Unit needs new sealed system not economical to repair
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS36QTB00
Near Dayton, Ohio 45429
Kevin
Job Details:
08/16/2023
No leaks found at this time
We serviced a
ELECTROLUX DRYER
Model EFME527UIW0
Near Lewisburg, Ohio 45338
Kellen
Job Details:
08/16/2023
Installed Parts. Ran a test cycle. All checks OK
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Eaton, Ohio 45320
Kellen
Job Details:
08/16/2023
"Inspected the unit and found a failed tensioner. Support wheel. And heating element. Replaced all three with truck stock. Ran a test cycle. All checks OK; used 1 DE634A (IDLER), 1 DE486A (ELEMENT), and 1 DE16782E (DRUM ROLLER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Greenville, Ohio 45331
Kellen
Job Details:
08/16/2023
Installed parts. Ran a test cycle. All checks ok
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near Belle Center, Ohio 43310
Amber
Job Details:
08/16/2023
Installed new parts. All checks ok.
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVW6200KW0
Near Bellefontaine, Ohio 43311
Amber
Job Details:
08/16/2023
Inspected unit and found unit working properly. Put unit into diagnostic mode and ran diagnostic cycle on unit. Unit finished cycle properly. Could not get unit to recreate the noise. Advised customer to use like normal and call back if noise happens again.
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Bellefontaine, Ohio 43311
Amber
Job Details:
08/16/2023
Inspected unit and found the unit not heating at all. Took unit apart and found heating element and all thermostats testing good. When put back together I noticed the temp selector switch past regular and not on a selection. Put back on regular and unit heated up. Informed customer. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Piqua, Ohio 45356
Amber
Job Details:
08/16/2023
Installed new part. All checks ok.
We serviced a
GE REFRIGERATOR
Model GTS22KGNRWW
Near Greenville, Ohio 45331
Amber
Job Details:
08/16/2023
Installed new part. All checks ok.
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECH
Near Greenville, Ohio 45331
Amber
Job Details:
08/16/2023
Installed new part. All checks ok.
We serviced a
WHIRLPOOL DRYER
Model GEW9868KQ3
Near Dayton, Ohio 45431
Tim
Job Details:
08/16/2023
Checked unit over found the unit had a shorted control board and shorted control panel. Unit is about 15 to 20 years old located in the laundry room. Both parts are showing no longer available.; rqstng P&A on 1 3978826(NLA) (Control panel) and 1 3980061(NLA) (Control)
We serviced a
LG WASHER
Model WM3001HRA
Near Fairborn, Ohio 45324
Tim
Job Details:
08/16/2023
Checked unit over found the bearings are completely worn out and the stater and rotor are now dragging. Unit needs a completely new tub assembly along with a new stater and rotor and shocks. Unit is about five years old located in the kitchen.; rqstng P&A on 1 #### (Inner basket) and 1 #### (Front tub) and 1 ### (Rear tub) and 1 ### (Stator) and 1 #### (Rotor) and 4 #### (Shocks)s
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVWB865GW0
Near Liberty Township, Ohio 45044
Shawn H
Job Details:
08/16/2023
"Customer states that the unit wont power on and was showing F6E3 error before that. They have reset the unit by unplugging it and this helps for a few days. Ran diagnostics and found F6E3, F6E2, and F2E1 errors. These are communication and button errors. Voltage at the outlet is correct. Voltage from the main pcb to the user interface is off. User interface has corrosion on it as well. The unit needs the main pcb and user interface. ; ordrng 1 W11401710 (PCB) and 1 W11135391 (User interface)"
We serviced a
SAMSUNG WASHER
Model WA51A5505AC/US
Near West Chester Township, Ohio 45069
Shawn H
Job Details:
08/16/2023
Unit is 2 years old. Customer states that when the unit is draining it is making a buzz/hum noise. They have a video recording of it and it sounds like the drain pump forced unit into diagnostics cycle to test. Unit ran through tests with no abnormal noises. Inspected drain pump and found nothing in the pump that could cause noise. Ran rinse/spin cycle to test. Unit filled to proper level and agitated with no abnormal noises. The longer the drain pump runs the louder it gets. Unit will need drain pump.; ordrng 1 DC97-22840A (Drai pump)
We serviced a
GE REFRIGERATOR
Model PFE28KYNJFS
Near Dayton, Ohio 45459
Sam
Job Details:
08/16/2023
Spoke with the customer and ordering part. ; ordrng 1 WR55X30487 (Display board) and 1 WR55X23065 (Control)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS02
Near Dayton, Ohio 45416
Kevin
Job Details:
08/16/2023
Filter housing broke ordered new housing to be installed ; ordrng 1 W11162041 (Filter housing)
We serviced a
GE REFRIGERATOR
Model GNE25JSKPFSS
Near Dayton, Ohio 45459
Kevin
Job Details:
08/16/2023
Freezer handle is broke needs replaced, ordering part; ordrng 1 WR12X37485
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Hollansburg, Ohio 45332
Kellen
Job Details:
08/16/2023
Inspected the unit and found that the Ice maker is having a failed communication between itself and the control. And the temperatures were also warmer than normal in the icebox area. Ordering parts. ; ordrng 1 WR14X32098 (Evaporator cover) and 1 WR60X32088 (Evaporator fan) and 1 WR60X32071 (Fridge fan) and 1 WR60X31997 (Ice box fan) and 1 WR55X31990 (Control) and 1 WR30X31922 (Ice maker)
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFW7537AW
Near Bellefontaine, Ohio 43311
Amber
Job Details:
08/16/2023
Inspected unit and found unit locked and unplugged. Plugged unit back in and found unit giving e11 code for a pressure sensor issue. Was able to get unit unlocked and functioning. Ordering part. ; ordrng 1 5304505436 (Pressure sensor)
We serviced a
LG MICROWAVE OVEN
Model LMV1831ST/00
Near Sidney, Ohio 45365
Amber
Job Details:
08/16/2023
Need to order another part. ; rqstng P&A on 1 EBR75341201 (Pcb assembly)
We serviced a
KENMORE WASHER
Model 665.16522
Near Dayton, Ohio 45431
Tim
Job Details:
08/15/2023
Repaired wire harness at terminal block. Checks OK
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Beavercreek, Ohio 45430
Tim
Job Details:
08/15/2023
Customer had a tripped outlet. Dishwasher working fine.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Xenia, Ohio 45385
Tim
Job Details:
08/15/2023
"Checked unit over, found that the back wall of the dryer was dented in and dragging against the drum. I was able to pull most of the dent out, and the noise went away. Checks ok."
We serviced a
GE RANGE
Model JVX5300FJ2SS
Near Xenia, Ohio 45385
Tim
Job Details:
08/15/2023
Fixed plug on the control checks ok.
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS177TW01
Near Fairborn, Ohio 45324
Tim
Job Details:
08/15/2023
Installed parts listed, all checked good
We serviced a
GE DISHWASHER
Model HDF310PGR3WW
Near Fairborn, Ohio 45324
Tim
Job Details:
08/15/2023
Adjusted door seal checks ok
We serviced a
KENMORE REFRIGERATOR
Model 795.51313.014
Near Dayton, Ohio 45424
Tim
Job Details:
08/15/2023
Replaced fill tube checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Dayton, Ohio 45424
Tim
Job Details:
08/15/2023
Replaced blown fuse. Checks ok ; used 1 3392519 (FUSE) from stock
We serviced a
AMANA HOME LAUNDRY - E
Model NTW4516FW3
Near Dayton, Ohio 45424
Tim
Job Details:
08/15/2023
Reprogrammed control and tested unit. Checks ok
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Huber Heights, Ohio 45424
Tim
Job Details:
08/15/2023
Reset and reprogrammed control. Tested unit checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Dayton, Ohio 45406
Tim
Job Details:
08/15/2023
Intalled parts listed, all checked good
We serviced a
KENMORE DRYER
Model 110.869801
Near Dayton, Ohio 45402
Tim
Job Details:
08/15/2023
"Replaced belt and idler checks ok ; used 1 341241 (BELT), and 1 279640 (IDLER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Carlisle, Ohio 45344
Shawn H
Job Details:
08/15/2023
"Installed new basket, calibrated control, and ran to test. All ok. Unit is operating as it should."
We serviced a
LG DRYER
Model DLEX2801W
Near Springfield, Ohio 45503
Shawn H
Job Details:
08/15/2023
Unit is 14 years old in laundry room. Customer states that unit is no longer heating. Inspected unit and found the heating element shorted open and unit full of lint. Cleaned machine and installed new heater. Ran to test and unit is heating as it should. All ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Springfield, Ohio 45502
Shawn H
Job Details:
08/15/2023
Customer states that the unit is making a clicking noise in spin. Control has no error codes stored. Ran spin to test to verify noise. Sounds like the slider is dragging on the rotor. Inspected underside and found the rotor bolt loose. This is why the slider is dragging. It is not fully engaging. Removed rotor to inspect. No signs of damage to the slider or the rotor. Reinstalled the rotor and added thread lock to the bolt. Ran calibration and test. No more noise. Unit spins and agitates quietly. All ok.
We serviced a
GE DISHWASHER
Model GDF620HMJ6ES
Near Springfield, Ohio 45503
Shawn H
Job Details:
08/15/2023
"Unit is 4 years old in the kitchen. Customer states that unit is unresponsive. No lights on the control and no operation. Voltage to the unit is correct at 123vac. Disconnected power and reset the control. Unit powered on and buttons are functioning. Updated software to address unresponsive/dead control. Ran diagnostics cycle to test functions. Unit fills, washes, drains, and heats as it should. Heater is drawing 6.8 amps. No leaks. All buttons are responsive. Unit is functioning as it should. All ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Springfield, Ohio 45504
Shawn H
Job Details:
08/15/2023
Installed new icemaker and verified correct operation. All OK.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Springfield, Ohio 45504
Shawn H
Job Details:
08/15/2023
"Customer states that the unit is leaving brown stains on clothes. Inspected softener cup and found a lot of excess soap build up. Removed and cleaned. Agitator has a lot of build up as well. Advised customer on amount of soap to use and cleaning of the unit. Advised them to run at least two cleaning tablets through the unit. No error codes stored in the control. Ran diagnostics to verify correct operation. Unit is operating as it should. Select deep rinse when using fabric softener. To clean the washer: Set water level to max, set cycle to bulky, set temperature to hot, and select deep rinse. Add cleaning tablet to an empty tub. Start the machine and allow it to finish the cycle. Do this every 3 months."
We serviced a
FRIGIDAIRE WASHER
Model FLCE7522AW3
Near Springfield, Ohio 45504
Shawn H
Job Details:
08/15/2023
"Unit is 2 years old in laundry closet. Customer states that unit is making noise when it agitates. Ran diagnostics cycle to verify noise. Noise is coming from the drive pulley. Removed belt cover and found the drive pulley loose and slipping on the splines. Removed and reinstalled drive pulley. Ran again to test. No more abnormal noises. Drive pulley became loose from a large load. Customer had ran a cycle with large rugs in it. This weighed the unit down enough to cause the pulley to contact the cover and loosen. Advised customer on load size to prevent this from happening again. Unit is operating as it should. If the problem occurs, we will need to bring out the drive pulley."
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404EBS1
Near Dayton, Ohio 45429
Sam
Job Details:
08/15/2023
Inspected the unit and found the garbage disposal plug still installed for the dishwasher drain line. Remove plug. All checks OK.
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Dayton, Ohio 45449
Sam
Job Details:
08/15/2023
Installed part. All checks ok.
We serviced a
GE REFRIGERATOR
Model PFE28KYNJFS
Near Dayton, Ohio 45459
Sam
Job Details:
08/15/2023
"Inspected the unit and found the display board not allowing me to turn the icemaker on and off. Reset the board, Icemaker is now turning on and off. All checks ok."
We serviced a
THERMADOR OVEN/MICRO
Model MB30WP/01
Near Miamisburg, Ohio 45342
Sam
Job Details:
08/15/2023
"Inspected the unit and found the waveguide with dark spotting. Customer has noticed the sparking when cooking bacon and sausage. Ran a cycle with bacon and smoked sausage and the waveguide would spark. Ran a cycle with a cup of water and it did not spark at all. Spoke with Thermidor techline and they said the only reason this should be sparking is if the customer has Metal inside the linear, the linear is damaged or the food product has high mineral counts. Finding none of those issues with the food product or unit. Called AIG and advised of the issues. AIG to dispatch a second opinion on the unit. Notified customer."
We serviced a
WHIRLPOOL DRYER
Model WED5500XW1
Near Miamisburg, Ohio 45342
Sam
Job Details:
08/15/2023
Inspected the unit and found good and hot airflow coming out of the back of the dryer. The exterior venting for the building needs to be cleaned by a professional company. Vents are partially blocked.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1821MS1B
Near Germantown, Ohio 45327
Sam
Job Details:
08/15/2023
"Found a piece of porcelain in the drain pump, removed, all checks ok."
We serviced a
KITCHEN AID REFRIGERATOR
Model n/a
Near Springboro, Ohio 45066
Sam
Job Details:
08/15/2023
Installed parts listed, all checked good
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Waynesville, Ohio 45068
Sam
Job Details:
08/15/2023
"Inspected the unit and found a large amount of sand buildup inside the unit and the drain pump filter had a large amount of stuff blocking the water flow. Cleared the filter and ran a test cycle, all checks OK."
We serviced a
GENERAL ELECTRIC RESIDENTIAL REFR
Model PVD28BYNCFS
Near Dayton, Ohio 45429
Sam
Job Details:
08/15/2023
"Installed parts, all checks OK."
We serviced a
GE WASHER
Model GTW330ASK2WW
Near Dayton, Ohio 45409
Sam
Job Details:
08/15/2023
Spoke with the customer about the issues and she is going to try a few things to resolve the issue and run the cleaning tablets.
We serviced a
GENERAL ELECTRIC REFRIGERATOR - S
Model GFE26JEMWFDS
Near Eaton, Ohio 45320
Kevin
Job Details:
08/15/2023
Installed parts, all checked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Lewisburg, Ohio 45338
Kevin
Job Details:
08/15/2023
Replaced relay to the compressor and and checks ok; used 1 W10189190 (Relay) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUS2613LS0
Near Dayton, Ohio 45426
Kevin
Job Details:
08/15/2023
Spoke to Leah unit is non repairable due to wiring issue in the cabinet
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF19XXYK01
Near Englewood, Ohio 45322
Kevin
Job Details:
08/15/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESB8
Near Dayton, Ohio 45416
Kevin
Job Details:
08/15/2023
Unit has a refrigerant restriction. Unit is non repairable called AHS-Neri-161NLVI
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB4
Near Tipp City, Ohio 45371
Kevin
Job Details:
08/15/2023
Replaced Imk and adjusted fill tube leaking into fan motor ; used 1 5304532555 (Imk) from stock
We serviced a
KENMORE WASHER
Model 110.280628
Near Arcanum, Ohio 45304
Kellen
Job Details:
08/15/2023
Inspected the unit and found a failed tub bearing. Customer declined repair.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Troy, Ohio 45373
Kellen
Job Details:
08/15/2023
Inspected the unit and found a failed heating element. Replaced heating element with truck stock. Ran a test cycle. All checks OK ; used 1 D518838 (ELEMENT) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Troy, Ohio 45373
Kellen
Job Details:
08/15/2023
Inspected the unit and found that the rail to the gears for the flex drawer needed flip-flopped. Flip-flopped rail. No more noise all checks OK. Found that the crisper drawer was off track. Put crisper drawer on track. All checks OK unit is good to go.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Troy, Ohio 45373
Kellen
Job Details:
08/15/2023
Inspected the unit and found a failed tensioner pulley. Replaced tensioner with truck stock. Ran a test cycle. All checks OK ; used 1 W10837240 (BRACKET) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ansonia, Ohio 45303
Kellen
Job Details:
08/15/2023
Installed parts. Ran a test cycle. All checks ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Greenville, Ohio 45331
Kellen
Job Details:
08/15/2023
Install the part. Ran a test cycle. All checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPL04
Near Greenville, Ohio 45331
Kellen
Job Details:
08/15/2023
Inspected the unit and found a clogged drain line. Removed all ice from freezer area. Removed evaporator cover. Unclogged drain line. Ran a heat tap down the drain to encourage heat Transfer to the drain line. Cleaned up all ice and water out of freezer area. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Greenville, Ohio 45331
Kellen
Job Details:
08/15/2023
Inspected the unit and found everything functioning as it should from factory. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AD2
Near Greenville, Ohio 45331
Kellen
Job Details:
08/15/2023
Inspected the unit and found that the drawer had fallen off track. Put drawer back on track. All checks OK.
We serviced a
AMANA REFRIGERATOR
Model n/a
Near Greenville, Ohio 45331
Kellen
Job Details:
08/15/2023
First thing I noticed was that the freezer was completely packed full. Upon arrival temperatures in the freezer section was about 23?. And 37? in the fridge. Removed all items from the freezer. Removed shelf. Removed evaporator cover. Found that the compressor was running. Evaporator fan checked good. compressor fan checked good. But there was no frost pattern. Customer has a sealed system leak. Customer declined repair.
We serviced a
GE DRYER
Model PTD60EBSR1WS
Near Huntsville, Ohio 43324
Amber
Job Details:
08/15/2023
Installed new parts. All checks ok.
We serviced a
THERMADOR DISHWASHER
Model DWHD650WPR/15
Near West Liberty, Ohio 43357
Amber
Job Details:
08/15/2023
Installed new parts. All checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB5A
Near Urbana, Ohio 43078
Amber
Job Details:
08/15/2023
Installed new parts. All checks ok.
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS20
Near Cable, Ohio 43009
Amber
Job Details:
08/15/2023
Installed new part. All checks ok.
We serviced a
BOSCH DISHWASHER
Model SHEM3W55N/13
Near Urbana, Ohio 43078
Amber
Job Details:
08/15/2023
Inspected unit and found the unit completely dead. Found no voltage coming to it at all. Traced cord back to find outlet and tested it and found no voltage from the outlet. Had customer plug into a different outlet and unit started properly. Tested unit to make sure it would run and drain properly. Advised getting the outlet looked at. All checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Franklin, Ohio 45005
Sam
Job Details:
08/15/2023
"Inspected the unit and found the gearcase grinding and locked up. Attempted to remove the washplate and ran the unit through an agitate cycle and the gearcase was locked into the spin cycle and constantly rotated the entire tub. Entered diagnostics and ran multiple cycle, found 2 of the component cycles not running, when activated they simply would not run. The unit is 4 years old. Additional labor and a second tech required if repair is approved. ; ordrng 1 W11449840 (Gearcase) and 1 W10625252 (Bolt) and 1 W10752283 (Washplate) and 1 W11178224 (Basket) and 1 W11551646 (Nut) and 1 W11219115 (Tub) and 1 W11543998 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Dayton, Ohio 45424
Kevin
Job Details:
08/15/2023
Gears on container are jamming up ordered part; ordrng 1 5304525931stc (Container)
We serviced a
SHARP REFRIGERATOR
Model SJG2254FS
Near Troy, Ohio 45373
Kellen
Job Details:
08/15/2023
Inspected the unit and found a failed user interface. Ordering part. ; ordrng 1 9KL17131000013304 (User interface)
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Tipp City, Ohio 45371
Kellen
Job Details:
08/15/2023
Inspected the unit and found a failed control and rotor assembly. Ordering parts.; ordrng 1 DC92-01531C (Inverter control) and 1 DC31-00098A (Position sensor) and 1 DC93-00168A (Router and Stater assembly) and 1 DC96-01703G (Water level switch) and 1 DC93-00278A (Vibration sensor) and 1 DC92-01803J (Control board) and 1 DC93-00580B (Wire harness)
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WFW5620HW2
Near Urbana, Ohio 43078
Amber
Job Details:
08/15/2023
Upon arrival put unit into diagnostic mode. Found error for motor overheated. Also found user interface not responding correctly. Ordering parts. ; rqstng P&A on 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11314661 (Screw) and 1 W11314657 (Screw) and 1 W11322903 (Control board) and 1 W11319991 (Console)
We serviced a
GE DRYER
Model GTD65EBPL0DG
Near Dayton, Ohio 45426
Tim
Job Details:
08/14/2023
Checked unit over found sensor bars are broken. Needs new sensor bars. Only comes with front bearing assembly. Customer to think about repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF7
Near Dayton, Ohio 45406
Tim
Job Details:
08/14/2023
Adjusted refrigerator door. Linear is partially warped. Unit sealed for now. Checks ok
We serviced a
LG WASHER
Model WM3400CW
Near Dayton, Ohio 45420
Tim
Job Details:
08/14/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB4
Near Dayton, Ohio 45420
Tim
Job Details:
08/14/2023
Adjusted fill tube and cleared ice around fan. Checks ok
We serviced a
MAYTAG DISHWASHER
Model MDBTT53AWW1
Near Xenia, Ohio 45385
Tim
Job Details:
08/14/2023
Checked unit over found unit leaking from motor and sump seal. Removed motor and resealed and reinstalled motor and checks ok. Customer had previous floor damage from unit leaking. Instructed customer to make sure they're home for the first few uses.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Yellow Springs, Ohio 45387
Tim
Job Details:
08/14/2023
Reprogrammed control and reset unit. Checks ok. Was giving an f28 error code and wouldnt run. Checks ok
We serviced a
GE DISHWASHER
Model CDT845M5N5SS
Near Fairborn, Ohio 45324
Tim
Job Details:
08/14/2023
Replaced parts listed checks ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Dayton, Ohio 45424
Tim
Job Details:
08/14/2023
Installed part listed, all checked good
We serviced a
GE WASHER-DRYER COM
Model GUV27ESSM1WW
Near Dayton, Ohio 45424
Tim
Job Details:
08/14/2023
Checked unit over found unit wouldnt agitate or spin. Reinstalled belt and removed all the socks and debris. Checks ok
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Vandalia, Ohio 45377
Tim
Job Details:
08/14/2023
Checked unit over found that the door was not sealing up and the unit was leaking around the door seal. Adjusted door seal and tested. Checks OK.
We serviced a
GE MICROWAVE
Model JKP69B0Y1BB
Near Dayton, Ohio 45415
Tim
Job Details:
08/14/2023
Checked unit over and found that the unit was tripping the breaker and blowing the fuse. Found when you try to heat something up inside the microwave it would spark. Found multiple areas inside the microwave that were pitting and causing the unit to spark. Spoke with American home shield and this is not repairable. They are replacing the unit.