We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SG/AA
Near Versailles, OH 45380
Kevin
Job Details: 06/03/2021
"Changed out icemaker kit per bulletin. Siliconed seams, adjusted fill tube, changed parts, installed main board. Unit checks ok."
We serviced a
GE FREEZER
Model FCM16DLCWW
Near Riverside, OH 45431
Kevin
Job Details: 06/03/2021
Rebooted unit checks okay!
We serviced a
WHIRLPOOL REFRIGERATOR
Model IK8FXNGFDM00
Near Dayton, OH 45403
Kevin
Job Details: 06/03/2021
Unit has refrigerant leak .
We serviced a
KENMORE REFRIGERATOR
Model 1068562713
Near Dayton, OH 45417
Kevin
Job Details: 06/03/2021
Compressor is locked up
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Brookville, OH 45309
Kevin
Job Details: 06/03/2021
Control board needed. Customer going to think about repair!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTBC/AA
Near Brookville, OH 45309
Kevin
Job Details: 06/03/2021
"Installed new ice maker and sensor; used 1 DA32-10104N (Sencor), and 1 Da97-15217d (Imk) from stock"
We serviced a
GE REFRIGERATOR
Model GSHF6KGZBCBB
Near Englewood, OH 45322
Kevin
Job Details: 06/03/2021
Calling HBW, wiring shorting out causing unit not to defrost and cool -Dion- 10-15 yrs in the Kitchen-auth#398345801945
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA
Near Dayton, OH 45414
Kevin
Job Details: 06/03/2021
Error code on middle dot on freezer side calling tech line-Joe- will need evaporator fan assembly and sensor. Called Aarons and they will get back if they want to repair
We serviced a
KENMORE REFRIGERATOR
Model 596.75509400.
Near Beavercreek, OH 45430
Kevin
Job Details: 06/03/2021
Installed jazz board and bi metal and checks ok
We serviced a
LG RANGE
Model LSE4613ST/00
Near Dayton, OH 45434
Brad Anders
Job Details: 06/03/2021
"Customer claims unit is not holding proper temperature, talked to LG Techline, they recommend replacing the control and display assembly, customer considering repair."
We serviced a
GE RANGE
Model JBP21BC1AD
Near Xenia, OH 45385
Brad Anders
Job Details: 06/03/2021
"Found bake element open, installed new element, unit checks ok."
We serviced a
BOSCH DBL WALL OVEN
Model HBL8651UC/03
Near Xenia, OH 45385
Brad Anders
Job Details: 06/03/2021
"Installed new control board and temperature sensor, unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Xenia, OH 45385
Brad Anders
Job Details: 06/03/2021
"Found lid lock not locking properly, installed new lid lock, unit checks ok.; used 1 W10810403 (Lid lock) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/03/2021
"Customer claims unit was squeaking, unit checks ok."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Springfield, OH 45506
Brad Anders
Job Details: 06/03/2021
"Found rubber hose on wash motor has hole from mice chewing through it, called Rob Pilder, they will reach out to the customer to discuss options."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Springfield, OH 45502
Brad Anders
Job Details: 06/03/2021
"Installed new control and UI, unit checks ok."
We serviced a
GE REFRIGERATOR
Model PYE22KMKBES
Near Dayton, OH 45459
Tim
Job Details: 06/03/2021
"Needs new display control, paddle and upper door control.; ordrng 1 WR55X26306 (Display control) and 1 WR55X29507 (Door control) and 1 WR17X26308 (Auto fill paddle)"
We serviced a
SAMSUNG RANGE
Model NE58R9431SG/AA
Near Dayton, OH 45458
Tim
Job Details: 06/03/2021
Needs main control and cooling fan. ; ordrng 1 DE92-03960A (Control) and 1 DG31-00026A (Motor fan)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Springfield, OH 45503
Brad Anders
Job Details: 06/03/2021
"Installed control and heater, customer does not think it is producing ice fast enough, called Techline, talked to Demarus, they have no other suggestions to increase speed of production."
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HV1
Near New Carlisle, OH 45344
Steve
Job Details: 06/03/2021
Bake and broil inactive due to faulty double relay on main board; ordrng 1 W11113848 (Main control..)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB8
Near Bellefontaine, OH 43311
Steve
Job Details: 06/03/2021
Freezer door gasket is completely twisted not allowing the door to seal properly. Need to replace gasket; ordrng 1 242193209 (Freezer gasket..)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418UW2A
Near Urbana, OH 43078
Steve
Job Details: 06/03/2021
Spray arm and locking mechanism came off and melted to the heater; ordrd 1 5304517203 (Spray arm) and 1 5304518968 (Support) and 1 5304506533 (Base)
We serviced a
LG RANGE
Model LRE30453ST/00
Near Springboro, OH 45066
Steve G
Job Details: 06/03/2021
Relay burnt up. Ordering part.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Springfield, OH 45504
Steve
Job Details: 06/03/2021
Bottom of freezer door is bowed more than an inch. Also recommend taking out frost kit in case the unit hasnt already been updated; ordrng 1 5304525765 (Door..) and 1 5303918878 (Frost kit..)
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFC
Near Englewood, OH 45322
Shawn H
Job Details: 06/03/2021
Customer stated that when using air dry the touchpad locks up and buttons wont work. They reset the breaker and it clears. Inspected control and found signs of moisture on circuit. Unit needs user interface. Tech to insulate under control and exhaust duct to prevent moisture build up. ; ordrng 1 5304523298 (User interface)
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Mason, OH 45040
Steve G
Job Details: 06/03/2021
Found additional issues the door is warped ordering door; ordrng 1 5304525765 (White door) and 1 5304511144 (Nameplate)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF2
Near Greenville, OH 45331
Kevin
Job Details: 06/03/2021
"Upon arrival unit was plugged in and lights and fans are running, temps are at 75 degrees in both fresh food section and freezer. Compressor is not running, and cold to touch, plugged in amp meter unit only drawing .18 amps. Went into diagnostics, test 38 to turn on compressor nothing. Called tech line, had me do voltage checks from main board underneath at J3 connector for both Ac and Dc voltages which were good. Tech said to replace investor board. Customer okay'd for the repair. ; ordrng 1 241577505 (Investor board)"
We serviced a
MAYTAG WASHER
Model MHWE300VF00
Near Miamisburg, OH 45342
Sam
Job Details: 06/03/2021
Installed parts on the unit and the control panel is still not responding correctly and has damage to it. Due to the on going issues with the unit and now the drain pump is starting to fail, the tech recommends the unit to be replaced and not repaired due to ongoing issues. Unit is 20 plus years old. Requesting authorization to order parts.; rqstng P&A on 1 W10294299pw (Control panel) and 1 10730972 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW
Near Middletown, OH 45042
Sam
Job Details: 06/03/2021
Inspected the unit and found the icemaker mold cracked and leaking into the icebin. Provided estimate to the customer and the customer approved. Ordering parts.; ordrng 1 W10300022 (Icemaker)
We serviced a
BOSCH DBL WALL OVEN
Model HBL8651UC/03
Near Xenia, OH 45385
Kevin
Job Details: 06/03/2021
Tech was assigned as a helper;
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45417
Tim
Job Details: 06/02/2021
Checked unit over found that the unit has an issue with the filter locking in place. Adjusted filter housing and reset the controls. No Freon leaks or cooling issues. Checks ok. Instructed customer to try charcoal filter to help with odors.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Dayton, OH 45417
Tim
Job Details: 06/02/2021
Checked unit over found that the unit wasnt filling with water. Fixed connection at water valve. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1425VV
Near Dayton, OH 45405
Tim
Job Details: 06/02/2021
Replaced parts listed and instructed customer to give it 24 hours to get back down to proper temperatures.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVSO
Near Dayton, OH 45409
Tim
Job Details: 06/02/2021
Cleared drain pump and drain line and tested unit. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5300SQ0
Near Dayton, OH 45409
Tim
Job Details: 06/02/2021
Disassembled unit and replaced motor and transmission coupling. Tested unit. Unit checked OK; used 1 285753A (COUPLER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Dayton, OH 45420
Tim
Job Details: 06/02/2021
Adjusted freezer fan checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model NO MODEL AND SERIAL
Near Dayton, OH 45419
Tim
Job Details: 06/02/2021
Removed dishwasher. Checked unit over found that the unit was leaking from around the sump assembly attached to the tub. Tightened down clamps for sump assembly and ran through a quick wash and drain cycle and unit did not leak. Unit is missing the model and serial tag did inform customer that without that there is no way to get the correct parts we would need or even a correct estimate.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Beavercreek, OH 45430
Tim
Job Details: 06/02/2021
Disassembled unit and replaced shorted lid lock. Tested unit. Checks ok; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL DRYER
Model LER4300Q2
Near Dayton, OH 45459
Tim
Job Details: 06/02/2021
Checked unit over found that the unit had a broken thermostat wire. Repaired wire and tested checks ok. Instructed customer to have vents cleaned due to build up and long dry times.
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Dayton, OH 45440
Tim
Job Details: 06/02/2021
Reinstalled door seals. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW0
Near Washington Township, OH 45458
Tim
Job Details: 06/02/2021
Checked unit over and ran multiple different test with whirlpool and found the main control was shorted out. Unit needs new main control, no repair due to parts availability.
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Dayton, OH 45459
Tim
Job Details: 06/02/2021
Arrived and found that the front door spring had been removed while the customer was attempting to determine where it was leaking from. Reinstalled front door spring and tested unit found that the unit was leaking on the inner part of the door seal. Removed bottom panel and adjusted inner door boot and reinstalled spring. Tested unit no leaks checks OK. If unit does continue to leak the only option is to replace the door boot
We serviced a
ELECTROLUX DRYER
Model EIMED60LSS3
Near Dayton, OH 45458
Tim
Job Details: 06/02/2021
Disassembled and replaced shorted heater. Checks ok
We serviced a
SAMSUNG RANGE
Model NX58M6630SS/AA
Near West Liberty, OH 43357
Steve
Job Details: 06/02/2021
Installed new touchpad
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Covington, OH 45318
Steve
Job Details: 06/02/2021
"Installed new icemaker assembly and drain tube on auger motor assembly also sealed ice room with silicone and adjusted waterline on rear of unit; used 1 DA97-13718C (Icemaker), and 1 Da97-19898a (Drain hose) from stock"
We serviced a
GE DRYER
Model GTD75ECPL0DG
Near Bellefontaine, OH 43311
Steve
Job Details: 06/02/2021
Installed new control.
We serviced a
GE DRYER
Model DWSR463EG3WW
Near Tipp City, OH 45371
Steve
Job Details: 06/02/2021
Installed new timer knobs
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LW0A
Near Urbana, OH 43078
Steve
Job Details: 06/02/2021
Found lose wire on heater assembly causing a no heat issue. Secured connections. Ran water service test. Unit is heating properly.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Tipp City, OH 45371
Steve
Job Details: 06/02/2021
Installed new timer.
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Mason, OH 45040
Steve G
Job Details: 06/02/2021
Unit is not heating on time dry. Install new timer and thermal fuse cycled unit test OK
We serviced a
KITCHEN AID RANGE
Model KFGS306V5503
Near Wetherington, OH 45069
Steve G
Job Details: 06/02/2021
Large center burner is not working. Found that one of the gas orifice was clogged. Cleared out.
We serviced a
MAYTAG DRYER
Model MED5500FC2
Near Mason, OH 45040
Steve G
Job Details: 06/02/2021
Unit squeaks. Installed new idler pulley. Cycled. ; used 1 W10837240 (Idler pull;ey) from stock
We serviced a
SAMSUNG WASHER
Model WF45H6300AW/A2
Near Dayton, OH 45402
Shawn H
Job Details: 06/02/2021
Customer stated that unit is showing 3e error regardless of load type or size. 3e is a drive motor error. Ran unit in spin only to test. Unit is spinning up to speed fine. Ran unit in rinse and spin to test tumble. Unit is tumbling as it should. Unit did not show 3e error. Removed back and found signs of motor hitting panel. This can cause it to stop and throw a 3e error. Advised customer on load and balance issues.
We serviced a
GE DISHWASHER
Model GDT665SGN3BB
Near Liberty Township, OH 45069
Steve G
Job Details: 06/02/2021
Silverware rack will not pull out. Found a lot of damage to the tub. Left rear is dented in and bowing out and the front left is damage as well. Customer is calling vendor
We serviced a
WHIRLPOOL RANGE
Model WFE505WOHB2
Near Dayton, OH 45424
Shawn H
Job Details: 06/02/2021
Installed all provided parts and ran to test. All ok. Both lights function as they should.
We serviced a
MAYTAG WASHER
Model PAV3360AWW
Near Dayton, OH 45414
Shawn H
Job Details: 06/02/2021
Installed thrust bearing kit and ran into difficulties. Transmission isnt allowing the shaft to drop enough to disengage the brake. Have smallest washer on unit but still too tight. Unit needs transmission.
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Vandalia, OH 45377
Shawn H
Job Details: 06/02/2021
Customer stated that unit wont tumble. Found thermal fuse on blower housing shorted open. This will prevent motor from running. Replaced fuse and ran to test. Unit is tumbling and heating as it should. Temperature cycles between 145-165 on high. Within spec. Shortened vent that was recently replaced. Vent was kinked and blocking air flow. All ok. ; used 1 3392519 (Thermal fuse) from stock
We serviced a
BOSCH DISHWASHER
Model SHU9955UC/U12
Near Dayton, OH 45414
Shawn H
Job Details: 06/02/2021
Customer stated that unit wont power on and didnt finish the cycle. Inspected unit and found line wire burnt. Trimmed past burnt and installed new wire nuts. Unit is now running and starting as it should. Amp draw is good. Connection was loose and caused it to overheat and melt. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Dayton, OH 45415
Shawn H
Job Details: 06/02/2021
Replaced parts, unit checks okay
We serviced a
MAYTAG RANGE
Model NOT VISIBLE
Near Dayton, OH 45415
Shawn H
Job Details: 06/02/2021
Installed new hinge and door operates as it should. All ok.
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Miamisburg, OH 45342
Sam
Job Details: 06/02/2021
Inspected the unit and found 120 V running from line one and two but not 240 V running from the same lines. The unit needs 240 V to activate the heating element. The unit would tumble and air dry even on the heat cycle. I advised the customer they need to have the electrician who just recently installed the breaker box come back out and check the lines for a bad ground line. All other checks OK
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC-07
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
Arrived and the customer canceled service.
We serviced a
LG WASHER
Model WW3470HVA
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
Inspected unit and found serious damage to the basket and door boot due to one of the suspension rods breaking. I recommend the customer to replace the unit and not repair it due to the extensive damage to the unit and unable to test the unit to find additional issues. Customer planning on replacing unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SR/AS
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
Inspected the unit and found a large amount of water in the flex drawer and underneath it. Found a small amount of water around the filter housing assembly in the fresh food section. Dismantled the filter housing assembly and ran a test cycle through the dispenser at the door and found no leaks. Found no active leaks around the reservoir or valves. It appears the housing is leaking from the waterline running to the icemaker. Shut off the icemaker. The unit needs a New filter housing assembly which comes with the water valves and lines. Customer to contact warranty company to confirm they will cover the parts and labor prior to us ordering the parts. part #DA97-14528H
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
"Customer stated it was making a loud thumping noise during the first cycle she ran. Tested unit and found no error codes, ran a manual test cycle and an automatic test cycle with no issues. Re-calibrated the unit. I advised the customer that the issues they were having is from the waterlines having air in them and is very common on the first cycle they run to have this issue. I advised the customer there are no issues with the unit and provided them with information on detergent use and how to use the unit. All checks ok."
We serviced a
BOSCH DRYER
Model WTG86400UC/07
Near Waynesville, OH 45068
Sam
Job Details: 06/02/2021
"Inspected the unit and found a large amount of lint buildup around the drain pump and reservoir area cleared out the drain pump, drain line and reservoir. Ran a timed test cycle in the unit dried without any issues with no error air codes. All checks OK. If the customer has continued issues with this error code, they may need a drain pump and control board."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW3A
Near Lebanon, OH 45036
Sam
Job Details: 06/02/2021
"Installed parts and ran a test cycle. All checks OK, no leaks found."
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Rossburg, OH 45362
Kevin
Job Details: 06/02/2021
"Replaced soap dispenser and board, showed customers, gave tips on watching make sure things arent blocking it to keep, from opening. Also placed a piece of electrical tape over plug to secure it."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Springboro, OH 45066
Sam
Job Details: 06/02/2021
"Made adjustments to the legs to level it out next to the washer, installed new leg from truck stock. Ran a test cycle on the unit heated on and off during timed cycle, tested the sense cycle and it detected a dry load. Made adjustments to the door switch and door. All checks OK"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Greenville, OH 45331
Kevin
Job Details: 06/02/2021
"Replaced icemaker kit, showed customer, unit is cooling ok. Also removed, checked and cleaned drain tubes. Showed customer."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Greenville, OH 45331
Kevin
Job Details: 06/02/2021
"Unit running but no heat, found loose connection of main board heater relay. See NOTE!"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW26SS65GS0
Near Fairborn, OH 45324
Kevin
Job Details: 06/02/2021
Ice maker is locked up, replacing ice maker; used 1 5303918344 (Imk) from stock
We serviced a
GE REFRIGERATOR
Model GTE17DTNDRWW
Near Dayton, OH 45404
Kevin
Job Details: 06/02/2021
Evaporator fan is locked up, replaced evaporator fan motor.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS9B
Near Dayton, OH 45402
Kevin
Job Details: 06/02/2021
Unit has refrigerant leak, installed new dye drier and recharged; used 1 5303918358 (Dye drier) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE4
Near Eaton, OH 45320
Kevin
Job Details: 06/02/2021
Installed new damper wasnt opening properly and replaced upper hinges
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWMA
Near Dayton, OH 45420
Kevin
Job Details: 06/02/2021
Installed new ice maker in part warranty, other one wouldn?t cycle ; used 1 241798224 pw (Imk) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1817LWB
Near West Alexandria, OH 45381
Kevin
Job Details: 06/02/2021
Unit has refrigerant leak explained repair and customer is going to look for new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model NO MODEL AVAILABLE
Near Dayton, OH 45420
Kevin
Job Details: 06/02/2021
Model serial tag is missing therefore we can not order parts.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Medway, OH 45341
Brad Anders
Job Details: 06/02/2021
"Found heating element open, installed new element, unit checks ok.; used 1 De486a (Element) from stock"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW2
Near Dayton, OH 45424
Brad Anders
Job Details: 06/02/2021
"Found loose connection at heating element, repaired connection unit checks ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Dayton, OH 45424
Brad Anders
Job Details: 06/02/2021
"Found unit stuck in drain, recalibrated control, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/02/2021
"Found evaporator fan frozen, adjusted door switch, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS37EHSB7
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/02/2021
"Found icemaker not cycling properly, installed new icemaker, unit checks ok.; used 1 241798224 (Icemaker) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Cedarville, OH 45314
Brad Anders
Job Details: 06/02/2021
"Found damper frozen open, thawed ice, repaired connection at damper, tests ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near West Liberty, OH 43357
Steve
Job Details: 06/02/2021
Gearcase shaft seal is going bad causing noise while spinning. Recommend gearcase and splutch with new belt.; rqstng P&A on 1 W11454734 (Gearcase ..) and 1 W10721967 (Splutch..) and 1 W10721967 (Belt..)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Springfield, OH 45503
Brad Anders
Job Details: 06/02/2021
"Found freezer wall warped, not allowing door to seal properly, called Techline, talked to John, they are going to replace the unit. File number- 84539430"
We serviced a
SAMSUNG WASHER
Model WF42H5200AF/A2
Near Dayton, OH 45406
Shawn H
Job Details: 06/02/2021
Customer stated that unit isnt completing cycles all the time. Customer stated that unit has been leveled previously for this same issue and it helped for awhile. Customer had load of bedding in unit to run. Ran rinse and spin to verify concern. Unit would not spin out. It showed 3e error. Motor drive error. No loose connections and motor is good. Control isnt sensing or sensing voltage to motor. Unit needs control. ; ordrng 1 DC92-01803C (Main bord) and 1 DC92-01531B (Inverter board)
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Lebanon, OH 45036
Steve G
Job Details: 06/02/2021
Install new pressure switch cycle test OK; O-emld tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Miamisburg, OH 45342
Sam
Job Details: 06/02/2021
"Inspected unit and found a small amount of water underneath at the base. Also found an error code for waterflow issues and restrictions, even though the unit filled with water. Ordering parts; rqstng P&A on 1 11111 (Case break) and 1 222222 (Main control board) and 1 3333 (Drain pump)"
We serviced a
GE RANGE
Model JB256DM2WW
Near Trotwood, OH 45426
Shawn H
Job Details: 06/02/2021
Customer stated that they opened the door and went to close it and the left hinge popped out. Inspected and found hinge lock stuck and wont release. Unit needs hinges. ; ordrng 2 WB10X21982 (Hinge)s
We serviced a
GE DISHWASHER
Model GDF570SGJCC
Near Greenville, OH 45331
Kevin
Job Details: 06/02/2021
"Upon arrival unit had power but no display or LED functionality. Connected smart hq device, could not interface. Powered off unit from breaker box for 1 minute. Was now able to connect and unit was responding. Put unit into service mode, had unit fill, wash, heat and drain without issue. Issue with one or both controls again. Will order both and return under part warranty. ; ordrng 1 WD21X24901 (Main control) and 1 WD21X23703 (Upper ui control)"
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Waynesville, OH 45068
Sam
Job Details: 06/02/2021
Replaced parts, checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Fairborn, OH 45324
Kevin
Job Details: 06/02/2021
Error code 22-fresh food fan assembly and mullion flipper is not working properly called HBW no deductible needed per Essence-; ordrng 1 DA97-12609Cpw (Ff fan assy) and 1 DA97-12683A (Flipper)
We serviced a
SAMSUNG RANGE
Model NE58H9970WS/AA
Near Arcanum, OH 45304
Kevin
Job Details: 06/02/2021
"Customer issue, oven doesnt seem to be heating properly, uses bake function mostly. Removed unit, checked bake element for continuity ok, checked ohm reading on temperature probe read 1085 ohms which is good for room temperature. Plugged in unit, set to bake, oven preheated to 350F bake, used cookie sheet on middle rack, divider is taken out. Upon reading sheet was reading around 350F mark checked floor and side walls over 440 and 315F respectively. Unit was getting 240v switching back and forth with broil upon pre heat. Suggested changing out bake element first, if that doesnt help, change the relay board.; ordrng 1 DG47-00020B (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near New Carlisle, OH 45344
Brad Anders
Job Details: 06/02/2021
"Found icemaker will not cycle, ordered icemaker.; rqstng P&A on 1 W10300024 (Icemaker)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Dayton, OH 45410
Kevin
Job Details: 06/02/2021
Got ticket #4159709899 unit needs the Freezer door gasket ; ordrng 1 DA63-06541D (Fz gasket)
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Dayton, OH 45410
Tim
Job Details: 06/01/2021
Checked unit over found that the unit has a stripped hub assembly. Removed agitator and replaced hub assembly. Reprogrammed and tested. Checks ok
We serviced a
FRIGIDAIRE RANGE
Model FFEF4015LWB
Near Dayton, OH 45432
Tim
Job Details: 06/01/2021
Breaker was kicked off due to shorted terminal block. Repaired terminal block and tested. Everything works well now.
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW1
Near Dayton, OH 45432
Tim
Job Details: 06/01/2021
Checked unit over found that the unit wouldnt respond to the cycles selected or heat on sensor dry. Cleaned sensor bars and reset and reprogrammed control. Tested unit and now its heating on all settings. Checks ok. Informed customer that if it acts up again it'll need a new control.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SPZ4
Near Dayton, OH 45458
Tim
Job Details: 06/01/2021
"Removed dishwasher and replaced both upper racks due to right side being broken. Customer wanted both sides replaced to be safe. Tested unit. Checks ok; used 1 W11259785 (TRACK LH), and 1 W11259786 (TRACK RH) from stock"