Near Miamisburg, OH 45342
Tim
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFAA Replaced ice bucket. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details: 08/28/2019
DISHWASHER KITCHENAID KDTE204ESS2 Replaced wash motor and control. Checks ok.
Near Dayton, OH 45459
Tim
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Replaced cold control and timer due to intermittent cooling issues. Checks OK
Near Dayton, OH 45458
Tim
Job Details: 08/28/2019
REFRIGERATOR GE TBX18SKB "Checked unit over found compressor and fans all running but unit wasnÕt cooling. Needs compressor and sealed system components. Not worth repairing. 35 years old. In kitchen.; rqstng P&A on 1 ****** (EVAPORATOR ASSEMBLEY ) and 1 WR60X0179 (CONDENSER FAN) and 1 WR84X0133(NLA) (CONDENSER ASSEMBLY ) and 1 WR87X0226(NLA) (COMPRESSOR ), states that autho needed"
Near Dayton, OH 45458
Tim
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Replaced icemaker. Checks ok.
Near Washington Township, OH 45458
Tim
Job Details: 08/28/2019
RANGE MAGIC CHEF CER3740AAH Checked unit over found unit had a crack just outside the rear back element. Not a thermal crack. No due to normal wear and tear. Per AHS NOT COVERED. Picture attached
Near Dayton, OH 45434
Tim
Job Details: 08/28/2019
RANGE LG LSE4613ST/00 Replaced fan motor and cleaned fan blade. Checks ok.
Near Beavercreek, OH 45434
Tim
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW9500TCO1 Checked unit over found that that the unit needs new pressure switch. customer to think about repair. No repair
Near Dayton, OH 45402
Tim
Job Details: 08/28/2019
DRYER KENMORE 417.948023 Talked with customer and let them know we were going to order and replace the thermistor.; ordrng 1 131658102 (THERMISTOR )
Near West Carrollton, OH 45449
Tim
Job Details: 08/28/2019
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC Replaced thermostat. Checks ok; pckd up 1 5304513033 (THERMOSTAT)
Near Dayton, OH 45420
Tim
Job Details: 08/28/2019
RANGE KENMORE 911.9336159 Replaced front right burner cap due to not heating properly.; ordrng 1 WB30X253(TSDO) (surface unit 8')
Near Troy, OH 45373
Tim
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replaced fan motor. Checks ok; pckd up 1 WP2315539 (motor-evap)
Near Fairborn, OH 45324
Tim
Job Details: 08/28/2019
DISHWASHER BOSCH SHEM78W55N/11 Replaced drain pump. Checks ok; ordrng 1 00631200(TSDN) (DRAIN PUMP)
Near Dayton, OH 45410
Tim
Job Details: 08/28/2019
DRYER FRIGIDAIRE FER211AS1 Checked unit over found shorted timer and unit wouldnÕt run. No repair due to age and cost
Near Fairborn, OH 45324
Tim
Job Details: 08/28/2019
DISHWASHER BOSCH SHEM78W55N/11 Replaced drain pump. Checks ok; ordrng 1 00631200(TSDN) (DRAIN PUMP)
Near Dayton, OH 45409
Tim
Job Details: 08/28/2019
WASHER FRIGIDAIRE FTF530FS0 Checked unit over found that unit was not leaking it was just some very minor residue from where the drain pump was replaced on the previous trip
Near Dayton, OH 45419
Tim
Job Details: 08/28/2019
REFRIGERATOR KITCHEN AID KRFF507EWH We arrived to check unit out and customer said another company had previously been here and ordered parts for the refrigerator. I called Safeware and spoke to Candace. She said Justin would be giving us a call so we can be paid for our trip charge out.
Near Dayton, OH 45409
Tim
Job Details: 08/28/2019
RANGE FRIGIDAIRE FGFL67DCD Replaced control and overlay due to burn spot on control. Checks ok.
Near Miamisburg, OH 45342
Tim
Job Details: 08/28/2019
DISHWASHER BOSCH SGE68X55UC/52 Checks unit over found that the unit was filling with water and draining fine. Everything hooked up properly. Customer thinks that the dishwasher is clogging up their faucet. No issues customer did not believe me. Insisted that the issue was the dishwasher. Told customer to use dishwasher without pods and see what happens. Previous service done by Beavercreek rental
Near Bellbrook, OH 45305
Tim
Job Details: 08/28/2019
WASHER MAYTAG MAH8700AWW Reset control and cleared drain pump. tested unit checks ok.
Near Dayton, OH 45429
Tim
Job Details: 08/28/2019
DRYER WHIRLPOOL MEDB765FWC Replaced overlay. Checks ok
Near Dayton, OH 45420
Tim
Job Details: 08/28/2019
DRYER WHIRLPOOL LE6090XSN1 Replaced parts listed checks ok
Near Washington Township, OH 45459
Tim
Job Details: 08/28/2019
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS Replaced parts listed. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 08/28/2019
FREEZER FRIGIDAIRE LFFU14F5HWA Seals around the freezer door again with permit gum. Silicone corners. Adjusted freezer so that door would fall closed and help keep sealed up.
Near Clayton, OH 45415
Tim
Job Details: 08/28/2019
WASHER KENMORE 417.979127 Checked unit over found that the bearings in the dryer and were worn out and squealing loudly. Had to remove unit out of corner closet area and replace bearing assembly. Unit checks OK no issues with washer. Requesting additional labor due to having to needing to remove out of space. Unit 10 years in in kitchen area; used 1 5303281153 (BEARING) from stock
Near Dayton, OH 45458
Tim
Job Details: 08/28/2019
OVEN WHIRLPOOL WFG374LVB2 R placed ignitor and module due to unit not relighting after reaching temp. Checks ok.
Near Troy, OH 45373
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Icemaker not working. Found ice cube jammed in ejector arm.
Near Miamisburg, OH 45342
Tim
Job Details: 08/28/2019
DISHWASHER GE GSD1120R48 Unit has a small crack in the tub assembly. Needs new tub. Part is NLA not even part number available. Unit is in kitchen 25-30 years old.; rqstng P&A on 1 #####(NLA) (OUTER TUB)
Near De Graff, OH 43318
Steve
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW8040DW0 "Found clogged pressure hose. Blew pressure hose out, test ran through service diagnostics. Washer checks out OK5 yrs old"
Near Bellefontaine, OH 43311
Steve
Job Details: 08/28/2019
ICEMAKER FRIGIDAIRE LFSS2612TF0 Installed new auger motor and bar drive. Unit is dispensing ice properly
Near North Lewisburg, OH 43060
Steve
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1821QB9B 240530701. Glass shelf support not covered under Lowes extended warranty per Jeanette at LoweÕs. Shelving is able to be purchased and installed by customer
Near West Liberty, OH 43357
Steve
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Installed parts listed unit runs.
Near Springfield, OH 45503
Steve
Job Details: 08/28/2019
WASHER ROPER RTW4516FW2 Main control is bad. WonÕt turn on. Control cost is 294. Customer opted for a new washer. Saved estimate
Near Springfield, OH 45506
Steve
Job Details: 08/28/2019
REFRIGERATOR KENMORE 106.5004271 Icemaker is not working found seized motor due to failed heater. Replace icemaker unit is operating properly7 yrs old in kitchen; used 1 4317943 (IMK) from stock
Near Tipp City, OH 45371
Steve
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263BEAEWW/AA "evap frozen over along with icemaker. Installed new evap cover to ensure good seal.indtalled new icemaker,auger and y clip. Adjusted water line and sealed iceroom. All components check ok.Unit 3 yrs old in kitchen Autho L1-30791322117 per Stacey; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), and 1 DA97-15217B (ICE MAKER) from stock"
Near Troy, OH 45373
Steve
Job Details: 08/28/2019
WASHER MAYTAG PAV2300AWW Installed new water pump and belt unit is agitating and spinning water out properly
Near Piqua, OH 45356
Steve
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Ice wonÕt dispense. Found broken auger in bucket. Replaced bucket. Checks ok1.5 yrs old in kitchen.; used 1 241860803 (ICE CONTAINER) from stock
Near Piqua, OH 45356
Steve
Job Details: 08/28/2019
DRYER WHIRLPOOL WED8500DC1 Unit making noise running. Installed new idler pulley 3 yrs old in laundry; used 1 W10837240 (BRACKET) from stock
Near West Liberty, OH 43357
Steve
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW92HEFW Unit not draining. Faulty pump. Replaced pump Checks ok; used 1 W10605427 (WATER PUMP) from stock
Near West Liberty, OH 43357
Steve
Job Details: 08/28/2019
WASHER WHIRLPOOL WFW92HEFW Found foreign debris in pump Housing causing unit to intermittently not drain. removed debris
Near Zanesfield, OH 43360
Steve
Job Details: 08/28/2019
WASHER GE GTWN4250D1WS Installed main board washer running ok
Near Enon, OH 45323
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit not making ice. Installed icemaker. Unit test properly ; ordrng 1 W10764668 (icemaker (TS))
Near New Carlisle, OH 45344
Steve
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Unit not cooling in ff section. Evap completely frozen/ cracked and drain clogged. Frost out all vent holes. Need main to update defrost software and sensor. Icemaker completely frozen over needs clip,auger and icemaker. Need 2 hours for repair. Request add labor 2004 yrs old in kitchen; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA82-01415A (LEAK KIT) and 1 DA82-02367A (Y CLIP) and 1 DA92-00384K (MAIN CONTROL) and 1 DA97-12540G (AUGER) and 1 DA97-12609C (EVAP COVER) and 1 DA97-15217B (ICEMAKER )"
Near Troy, OH 45373
Steve
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Icemaker not working. Found frozen over icemaker fan. Installed and updated evap housing assembly. No cooling issues with refrigerator at this time5 yrs old in kitchen 110685306 Diego autho.; used 1 5303918784 (AIR HANDLER) from stock
Near Tipp City, OH 45371
Steve
Job Details: 08/28/2019
DISHWASHER KITCHEN AID KUDS30IXBL9 Unit not washing properly. Found clogged and broken chopper blade. Installed new chopper assembly. Operating ok.; ordrng 1 W10083957V (chopper (TS))
Near New Carlisle, OH 45344
Steve
Job Details: 08/28/2019
REFRIGERATOR MAYTAG MSD2735GRQ Freezer is not cooling properly found no frost pattern on evaporator compressor is running. Customer declined any repair to sealed system
Near Tipp City, OH 45371
Steve
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Icemaker not dropping ice. Icemaker temp not very cold on thermistor check. Installed new icemaker 2 yrs old; used 1 243297607 (
Near Troy, OH 45373
Steve
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDF760SADW1 L1-30735070006 Brenda authorized repair and laborInstalled rack supports and diverter motor. Installed washer motor still would not work unit has power need to re-order motorRe-ordering wash motor through Marcone ; used 1 W10537869 (MOTOR DIVERTER ) from stock
Near Troy, OH 45373
Steve
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 Refrigerator has zero frost on the evaporator and is only cool to the touch. Unit has a sealed system issue picture of evaporator is attached. Transfer to sealed system tech; saved tckt
Near New Carlisle, OH 45344
Steve
Job Details: 08/28/2019
DRYER MAYTAG WED7300XW0 Unit not heating . Found open heater element. Installed new heating element. Unit operating OK; used 1 8544771 (ELEMENT) from stock
Near Rushsylvania, OH 43347
Steve
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RH25H5611SR/AA unit operating ok. Checked all evaporator fan operation compressor and condenser fan operation unit is freezing in the freezer and cooling in the fresh food section. Informed customer if another trip is made with no problem found they may have service charges to pay4 yrs old in kitchen
Near De Graff, OH 43318
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL ED5LVAXVB00 006145269136 Diego authorized repair on thermostat replacement; ordrd 1 WP2315562 (thermostat)
Near De Graff, OH 43318
Steve
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL ED5LVAXVB00 Installed new control board. unit operating ok
Near Bellefontaine, OH 43311
Steve
Job Details: 08/28/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new updated main control and evap cover.1.5 yrs old in kitchen
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF24J9960S4/AA Customer states that the unit is not making ice. Thawed out ice room and installed new ice maker. Cycled unit. Test ok. ; pckd up 1 DA97-13718C (ICE MAKER)
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
DISHWASHER KENMORE 665.12783K311 Customer states that the unit will not advance and will resets itself. The display also always shows you can add a dish. Customer needs main control board. Customer is going to think about repair.
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 Installed new control check OK
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
DISHWASHER BOSCH SHU43C02UC/17 installed new main control. Cycle
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed new ice chute. Cycled.
Near Springfield, OH 45505
Steve
Job Details: 08/28/2019
DRYER WHIRLPOOL WED4815EW1 "Drum seal came off tangled in roller1.5 yrs old laundry area; ordrng 1 349241T (support,roller) and 1 W10899578 (drum)"
Near West Liberty, OH 43357
Steve
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW8900BC0 "Unit is noisy in spin cycle. Bearing is leaking onto floor and inside motor.Unit needs motor and outer tub assembly with hub driveRequesting add labor. 200 for 2 hr job.; rqstng P&A on 1 W10381077 (tub-outer) and 1 W10820039 (hub) and 1 WPW10419333 (stator), states that autho needed"
Near Carlisle, OH 45005
Steve G
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer states that the ice maker is not making ice. Found the fill tube was frozen, thawed out and found that the ice maker did not cycle. Installed new ice maker assy. Cycled. ; pckd up 1 W10882923 (icemaker)"
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RS22HDHPNSR/AA Customer states that the new filter does not go into the filter housing. Customer did have the wrong filter. Adv her to go to parts store and match up the filter with the proper one.
Near Beckett Ridge, OH 45069
Steve G
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Customer states that the unit is not making ice. Installed new water line kit. Cycled. Also tighten up all of the handles for the customer. ; pckd up 1 5303918860 (FILL TUBE KIT)
Near Liberty Township, OH 45044
Steve G
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed new main board and lower ice maker. Cycled
Near Middletown, OH 45042
Steve G
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 When Tech was out last he did show the customer that it is a tongue and groove gasket on to the liner of the door customer asked if I was able to drop the gasket off so he could install it due to no tools being used and that way he does not have to takeoff work technician did drop off gasket on the front porch and has been in communication with the customer
Near Troy, OH 45373
Steve
Job Details: 08/28/2019
WASHER MAYTAG PAV2300AWW Water pumping seized.; ordrng 1 WP35-6780 (pump-water)
Near New Carlisle, OH 45344
Steve
Job Details: 08/28/2019
DISHWASHER MAYTAG MDBTT59AWQ Console and handle broke canÕt open dishwasher. Console is NLA 2/18. AHS is doing parts research. If parts are located need to get authorization for door handle and latch assembly to install with new console15 years old in kitchen125smjl; ordrng 1 6-917726 (panel-cntl (NLA))
Near West Liberty, OH 43357
Steve
Job Details: 08/28/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 F7e1. Heater error; ordrd 1 W10703867 (heater) and 1 W10854221 (cntrl-elec)
Near Mason, OH 45040
Steve G
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer states that the unit started to thaw everything out both sections. Customer did shut off the breaker and at time of the service call the unit was working fine. Tech still suggest that a new mother board be ;put in. Unit is 3 yrs old and in the kitchen; rqstng P&A on 1 WPW10843055 (CONTROL BOARD)
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Last time out tech found ice maker bracket was broken, and unit was hanging. Customer sent tech picture of the ice maker was leaking into the ice container. Installed new ice maker. Cycled. ; rqstng P&A on 1 WPW1030022TS (ICE MAKER)"
Near Middletown, OH 45044
Steve G
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF263TEAESG Installed new icemaker clips installed upgraded icemaker installed evaporator cover and made board sealed up icemaker room and cleared defrost drain line cycled unit test OK
Near Middletown, OH 45005
Steve G
Job Details: 08/28/2019
REFRIGERATOR BO SAMSUNG RF23HCEDBSR/AA 08 Customer states that the unit is loud and the morning of the service call the customer states that the refrigerator section was not cooling. Thought out refrigerator evaporator section install new thermistor and move thermistor to another line. Check ok; ordrng 1 DA32-00011CTS (THERMISTOR )
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
DISHWASHER BOSCH SHX68T55UC/07 Customer is getting an intermittent ER25 error code. Unit did drain out fine when tech cycled the unit. Customer gave more information on the error code. Tech removed the filter and cover and fish out a piece of glass. Cycled. Unit.
Near Lebanon, OH 45036
Steve G
Job Details: 08/28/2019
DRYER SAMSUNG DV42H5200EP/A3 Installed new idler pulley and right rear roller. Cycled test ok.
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
WASHER SAMSUNG WA5451ANW/XAA02 "Delphine at AHSTech went to install the new support rods, found that the samsung recall for the lid was not installed. Whomever install the kit did not installed the kit. They installed bolts and tech to able to get the bolt out. Did show the customer the proper recall kit that should have been put on and did show the customer what the other tech put on. Per AHS bill out 125dmbm"
Near Lebanon, OH 45036
Steve G
Job Details: 08/28/2019
DISHWASHER BOSCH ;SHE3AR56UC/07 Customer states that the unit is not washing and does jump around. Customer does need several a motor assy and control board. Verbal est. of 600-700 Customer is not going to repair.
Near Dayton, OH 45458
Steve G
Job Details: 08/28/2019
LAUNDRY CENTER GE GUD27ESSJ0WW "Customer states that the unit shuts down after 10-15 mins of use but can come back and use the unit. Unit does shut down on time dry. The unit did not check out hot at time of service, customer is having the house vents clean out soon. Tech recommend that the customer not put any monies into repair until the house vents are clean. Office ran Credit card"
Near West Chester Township, OH 45069
Steve G
Job Details: 08/28/2019
RANGE SAMSUNG NE59J7850WS/AA Customer states the display only shows half the numbers ; saved tckt
Near Liberty Township, OH 45044
Steve G
Job Details: 08/28/2019
WALL OVEN FRIGIDAIRE PLEB30T9FCA Before the tech tried to remove the unit he took pictures and ask the customer if she had work done one the unit before. I point out to the customer several issues with the door hinges and that the unit was not screwed into the wall/;cabinet. Tech moved the unit out 1/2 inch and the unit drop down. Tech removed the drawer under the unit and noticed that the unit was only on by a piece of wood in the back and on sitting on the front part of the cabinet. Tech took several pictures of the poor installation and walked away from the job. Tech did explain to the customer and did show her the pictures. Tech advised customer that he would hold the part for two weeks only and that the customer must have the unit properly installed right with the proper bracing. ; saved tckt
Near Franklin, OH 45005
Steve G
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28HFEDBBC/AA 02 Customer states that they are not getting any ice. Found build up around the ice maker. Installed new ice maker assy. Installed new ice maker and clips. Sealed up the ice room. Cycled. ; rqstng P&A on 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS
Near Monroe, OH 45050
Steve G
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RS25H5111SR/AA Customer ice maker is not making ice;.; ordrd 1 DA97-14253A (ICE MAKER)
Near Dayton, OH 45417
Shawn H
Job Details: 08/28/2019
WASHER GE GTW220ACK5WW Installed drain pump and ran to test. All ok. Bill to GE.; pckd up 1 WH23X27574 (pump drain asm)
Near Dayton, OH 45406
Shawn H
Job Details: 08/28/2019
RANGE WHIRLPOOL WFG505M0BS0 Installed all provided parts. Preheated oven to check for odor. No more odor. All ok.
Near Mason, OH 45040
Steve G
Job Details: 08/28/2019
COOKTOP THERMADOR PCS366US Wrong spark modular and need additional parts; saved tckt
Near Lebanon, OH 45036
Steve G
Job Details: 08/28/2019
WASHER SAMSUNG WF45M5500AZ/A5 Customer states that the unit ill not spin out. When unit is in spin only the unit will turn about an inch and the drain ;pump will come on and do that for several times and then sits at 9.Enrique techline; rqstng P&A on 1 1111 (MAIN BOARD. BACK BOTTOM ) and 1 2222 (STATOR ) and 1 3333 (ROTOR)
Near Eaton, OH 45320
Shawn H
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Checked unit and found evap fan only running on high speed when in diagnostics. Fan would spin up on low then drop out. When unit calls for low speed fan is inop. Installed new evap fan and ran diagnostics to test. All ok. ; pckd up 1 809069201 (motor)
Near West Alexandria, OH 45381
Shawn H
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed all provided parts. Advised customer to dispose of first full ice bucket and bucket should be full in 24 hours.
Near Englewood, OH 45322
Shawn H
Job Details: 08/28/2019
DISHWASHER BOSCH SHSM63W52N/11 Customer washed a load overnight and hasnÕt opened yet. I opened unit and odor is still present. Called Bosch techline and per Adrian we have exhausted all options available to fix the situation. He said at this point the only option to remedy is to replace the unit. Tech transferred me to customer support. Spoke with Sheila and we are to email report with pics of purchase receipt to customer-support@bshg.com. Reference file number 2127864 in email. Please make sure all history and previous reports are in the email. Shelia states theyÕd be in contact with customer in 1-2 business days.
Near Middletown, OH 45044
Steve G
Job Details: 08/28/2019
WASHER MAYTAG MVWC565FW0 Customer unit is filling very slow. Customers watervalve screens were filled with grime. Clean out screens and unit check out ok. Advised customer not a covered issue with her extended warranty
Near Clayton, OH 45315
Shawn H
Job Details: 08/28/2019
DISHWASHER BOSCH SHX3AR75UC/21 Checked unit and found dishes very dirty and cloudy. Especially dishes on top rack. Checked unit for error codes and none found. Called Bosch Techline for advice. Tech advised it sounds like water isnÕt moving the way it should. Tech advised me to put a cup upright in the top rack and cycle the machine for about a minute. If cup filled water flow is good if not unit isnÕt moving water to the top. Cup was not full. Inspected sump area covers. All ok. When inspecting I noticed the tube from the upper wash arm was popped out of its socket. The water was leaking past the tube and not moving to the upper wash arms. Reinstalled tube and ran unit again to test. Cup was full. Per Bosch machine is designed for pods only and pod is supposed to fall into handle. Put pod in machine and ran normal cycle. Pod is dissolved fully now. Unit is all ok.
Near Dayton, OH 45402
Shawn H
Job Details: 08/28/2019
RANGE WHIRLPOOL GS395LEHS6 Customer states that range top wonÕt ignite. No burners will spark. Have voltage to switches but output. Unit needs switches with harness. Customer does not wish to repair at this time due to age of unit. Will call in if he decides to repair.
Near Dayton, OH 45402
Shawn H
Job Details: 08/28/2019
RANGE KENMORE 9117178610 Checked unit over and found weak voltage to igniter. Control clock is shorting out voltage. Control clock is no longer available. Advised customer we are unable to repair. Please mail out invoice.
Near Dayton, OH 45402
Shawn H
Job Details: 08/28/2019
FREEZER WHIRLPOOL GX5SHDXVB00 Upon arrival unit was plugged in and running. Checked and found voltage to compressor but no operation from compressor. Checked windings and start winding is out of spec. Unit needs compressor. Customer wants to think and shop around. Please mail out invoice.
Near Middletown, OH 45042
Steve G
Job Details: 08/28/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer states that the unit is freezing items in the lower right bin and the right door seal is ripped. ; ordrd 1 WPW10830162 (DOOR GASKET)
Near Liberty Township, OH 45044
Steve G
Job Details: 08/28/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Customer states that the lower ice maker is not working. Installed new ice maker ; ordrd 1 DA94-02679A (MAIN BOARD) and 1 DA97-07603B (MAIN BOARD)
Near Englewood, OH 45322
Shawn H
Job Details: 08/28/2019
WALL OVEN MAYTAG MMW5530DAB Installed new control and ran to test. All ok. Unit heats correctly now.
Near Dayton, OH 45417
Shawn H
Job Details: 08/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1821QB5A Checked unit and found compressor running but no fans running. Both fans have voltage but are dead. House took a power surge around the 6th of August. Landlord does not wish to repair at this time. Getting new unit.
Near Springboro, OH 45066
Steve G
Job Details: 08/28/2019
MICROWAVE SAMSUNG ME21H706MQG Customer states door will not close. Found the spring had come off the latch reattach. Test ok. Installed new turn table ring and turn table bracket. ; ordrng 1 DE67-00236ATS (TURN TABLE BRACKET) and 1 DE92090189STS (TURN TABLE RING.)
Near Dayton, OH 45403
Shawn H
Job Details: 08/28/2019
WASHER WHIRLPOOL WTW5000DW0 Checked unit and found washplate loose. Washplate is stripped out. Installed new and ran to test. No more noise. No error codes found either. Unit vibrates some in spin but this is due to the way the unit is leveled. Rear legs are extended out far to level and allows unit to vibrate more. All ok. ; pckd up 1 WPW10752283 (WASHPLATE)