Local Reviews
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Tim R.
DRYER SAMSUNG DV50F9A7GVW/A2 Replaced idler unit checks OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
MICROWAVE FRIGIDAIRE PLMVZ169HCA Replaced parts listed. Checks ok
Tim R.
WASHER MAYTAG MVWC565FW0 Reattached agitator. Checks ok
Tim R.
RANGE THERMADOR ME301JP/03 Replaced light and control. Checks ok
Tim R.
WASHER WHIRLPOOL WFW94HEAW2 Checked unit over found unit wouldn’t start or fill with water. Reprogrammed control and tested. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A Checked unit over found that the compressor was locked up. Needs new compressor and start device. No repair now.
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 E2 icemaker error. Lost home position. Installed new icemaker. Cleared ice. Unit operating ; used 1 W10764668 (ICE MAKER) from stock
Steve M.
WASHER WHIRLPOOL WTW8500DC Unit not filling with water. Found seized water valve. Installed new valve. Unit operating ok; used 1 W11165546 (WATER VALVE) from stock
Tim R.
MICROWAVE BOSCH HMC80251UC/01 Checked unit over found that the display was dim and not easily read. Customer wants to talk with Bosch about repair.
Steve M.
WASHER MAYTAG MVWC565FW0 Unit operating ok. Test ran through factory calibration cycle. All components running properly.
Steve M.
DRYER SPEED QUEEN DR5000WN "Unit not heating. Found open heater coil. Replaced coil and thermal fuse. Unit heating ok. Recommend vent cleaning. ; used 1 D510329P (ELEMENT), and 1 D511412 (THERMAL FUSE) from stock"
Steve M.
WASHER GE GTW485ASJ4WS Unit was in overflow state. Reset unit. Test ran through fill sequence. Unit operating ok.
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM3 Installed new control. All cycles are functioning properly
Steve M.
WASHER SAMSUNG WF337AAR/XAA Unit leaking due to faulty cold valve. Replaced cold valve. Unit operating properly.; used 1 5220FR2075L (WATER VALVE) from stock
Steve G.
DISHWASHER WHIRLPOOL WDT790SLYM1 Customer states that the unit will not drain. Drain out and remove the drain pump. Found debris in the pump. Cycled unit.
Tim R.
DOUBLE WALL OVEN KITCHEN AID KODE500EBS04 Checked unit over and found that the lower oven broiler element wire had come loose and wasn’t heating up. Fixed wire and reinstalled. Unit checks OK
Steve G.
DISHWASHER BOSCH SHX68T55UC/02 Unit is not draining. Found debris in the drain. Clear out and cycled.
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Sealed up around incoming cooling lines and one small crack. Checks ok
Steve G.
WASHER MAYTAG MVWB765FW2 Customer states that the unit would not fill. They unplug the unit and restarted the unit and it started up. Tech removed water lines and check the filters check ok. ; pckd up 1 W11165546 (valve)
Steve G.
HOME LAUNDRY - E LG WM3900HBA.ABLEUUS Customer states that the unit is making a knocking noise. Found that the main board cover had fallen off and stuck between the tub and the cabinet. Reattach the cover load test.
Shawn H.
DISHWASHER FRIGIDAIRE FGID2466QF5A Installed all provided parts and ran to test. Unit washes as it should now.
Shawn H.
WASHER SAMSUNG WF45N5300AW/US "Upon arrival checked for error codes. 4C water supply error, dc door error, Ub unbalance error, dc for error, and bc2 control button issue errors present. No issues with water supply, all valves work as they should. Unit spins up fine but rattles on right side. Found lower screws for front panel loose causing vibration. Tightened all front panel screws and ran to test. Unit is quiet now. Door lock and switch are working and all buttons function as they should. Cleared codes. All ok."
Shawn H.
DISHWASHER MAYTAG MDB6769PAS0 "Installed new touch pad and ran quick wash to test. All functions of the touch pad work as they should, and unit ran through quick wash cycle like it should."
Shawn H.
RANGE - ELECTRIC JENN AIR SVE47600B Slide range back in and hooked up duct. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Installed all provided parts. All ok.
Shaun S.
DRYER SPEED QUEEN ADE4BRGS175TW01 "removed and replaced parts on unit, ran and checked out, unit checks ok"
Steve G.
DISHWASHER MAYTAG MDB8959SFZ4 Install new water valve found that water valve worked fine then found that motor was not cycling installed motor assembly cycled unit test OK
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "upon arrival and testing unit found that unit has very low cold water pressure coming from suply line, showed customer finding will need to have plumber fix issue"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Refrigerator drain was frozen over, used steamer to remove evap cover. Had to steam out drain, then proceeded to blow steam up from bottom side in compressor compartment. Removed drain tubes and cleaned in sink with soap and water. Noticed the hanging metal tab was over and up and needed to sit in drain hole center. Showed customer. Also added puddy around copper tubing coming in from back wall. Wiped everything down dry. Unit is draining properly, and cooling ok. Evap,fan is running ok."
Kevin S.
WASHER SPEED QUEEN AFNE9RSP113TW01 "Upon inspection found water dripping from water line where the fitting crimps to the hose. Went ahead and ran unit to make sure nothing was leaking from the machine. Per Mary used company account at Ace hardware here in Town. she called in, i went and got new hoses to install. Installed new hoses, checked for any leaks, none. Tightened up allan screw on hot water valve. Unit checks ok. Bill out to Weaver Bros account on file."
Steve G.
WASHER LG WM4370HKA installed new rear tub front top spin basket with the seal in the middle. install new stater and rotor and door boot low test unit cycled
Kevin S.
REFRIGERATOR AMANA ABB1924BRB00 "Freezer cooling ok, frig is warm. Fan is running but air is not circulating up to frig as there is frost buildup in the airway, and heavy frost on evap. Removed evap cover, put unit into a forced defrost mode, unit appears to be defrosting ok, helped it along by steaming out unit. Customer had over packed the freezer, believe caused a non circulation issue. Unit checks ok."
Kevin S.
WASHER WHIRLPOOL GHW9150PW4 "Changed out pressure switch. Ran unit in a rinse and spin.. unit finished its cycle. Unit checks ok, told customer to maybe cut back on soap. Noticed that when rinsing clean towels still a bit of soap suds."
Kevin M.
REFRIGERATOR SAMSUNG RFG297HRDS/XAA Icemaker isn’t advancing properly; used 1 DA97-07365G (ICE MAKER) from stock
Kevin M.
REFRIGERATOR GE GSE25HGHEHBB Took doors off for cust
Shawn H.
DISHWASHER KITCHENAID KDTE254ESS3 "F6E1 low water/no water present, F6E4 float switch stuck open. Checked and found scale build up on float assembly causing it to stick. Cleaned scale from float and checked micro switch. Switch is operating as it should and not shorted open. Ran unit through diagnostics to test. Ran fine with no issues. Unit fills washes, drains, and heats as it should. All ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed parts per icemaker bulletin and took pictures as I went
Kevin M.
REFRIGERATOR SAMSUNG RB195BSBB/XAA Instructed cust to not block air flow on the unit please send cust a receipt
Kevin M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 cleared defrost drain.
Brad A.
WASHER WHIRLPOOL WTW8500DC2 "Found tub ring fell off of tub, installed ring back into place. Unit checks ok."
Shaun S.
DRYER SAMSUNG DV45H7000EW/A2 "upon arrival contacted tech support concerning issue with unit, was told that if vent line is clogged the unit will show a HE errror code for overheating due to poor venting, customer was asked to run unit without vent hooked up, tech will follow up in morning"
Brad A.
WASHER LG WM2016CW "Found tub bearings loose, needs tub job. Customer does not want to repair unit."
Brad A.
REFRIGERATOR FRIGIDAIRE PLHS67EESB7 "Found compressor over heating, needs new compressor, customer does not want to repair."
Brad A.
WASHER SAMSUNG WA45M7050AW/A4 "Found unit working properly, checks ok."
Brad A.
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Found spring stretched out, installed new spring, unit checks ok.; used 1 154430501 (SPRING) from stock"
Kevin M.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHC2331PFAA Installed user interface and adjusted fill tube on icemaker
Steve M.
WASHER ELECTROLUX HOME EFLW317TIW1 E11 error. Need pressure sensor and main control; ordrng 1 5304505436 (sensor switch) and 1 5304515626 (MAIN CONTROL )
Steve M.
DRYER MAYTAG MEDX655DW1 Timer is noisy; ordrng 1 W10642928 (timer)
Steve G.
DISHWASHER LG LDT7808BD Customer states that the unit display starts to flash. Customer has a video of the display just flashing. ; ordrng 1 1111 (CONSOLE ASSY WITH BOARD. ) and 1 2222 (MAIN BOARD)
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS26RBCW4 Upon arrival found unit plugged in and running. All items in fresh food section are freezing. Even with fresh food control set to 0. Checked damper motor for loose connections and none found. Reset control and was able to get damper to open and close properly. Unit needs cold control for fresh food side. Cold control is shorting closed. Unit needs control. Ran ice maker and dispenser to test. Ice maker cycles but won’t fill with water. Valve has power but no water flow. Interior filter is frozen causing no water flow. This will thaw and remedy itself. ; ordrng 1 241537104 (cold control)
Shawn H.
DISHWASHER KITCHENAID KDPE234GPS0 F2E1 stuck key error. No other errors. Checked unit and found signs of rinse aid leaking out and water valve not open fully. Ran unit through diagnostics with no issue. Opened up shut off valve fully and unit filled with more water. Dispenser housing is leaking rinse aid out causing slimy feel to dishes. Customer is having shut off valve changed to allow for easier operation. Please order dispenser. ; ordrng 1 W10861000 (detergent dispenser)
Shawn H.
DISHWASHER GE GDF530PGM0BB "Unit is 2 years old in kitchen. Ran unit to test and found leak from damaged door sweep, and door seal. Also found lower wash arm melted from being stuck on the heater. This won’t allow it to move water properly. Unit needs door seal, sweep, and lower wash arm. ; ordrng 1 WD08X21894 (dishwasher door gask) and 1 WD08X23476 (gasket tub plastic) and 1 WD35X10393 (spray arm)"
Shaun S.
DRYER SAMSUNG DV42H5000EW/A3 upon arrival found that unit has a bad thermister and bad heater assm; ordrng 1 dc97-14486a (heater) and 1 thermister
Shaun S.
RANGE - ELECTRIC HOTPOINT RB755GT1WH upon arrival found that unit has a defective bake element; ordrng 1 WB44K5012 (bake element-240v)
Shaun S.
DRYER FRIGIDAIRE FASE7073LW0 "unit needs a heater replaced on it, recieving error of E64; ordrng 1 134792700 (heater)"
Shaun S.
MICROWAVE MAYTAG MMV5208WW-1 upon arrival found that unit needs a new interterlock and new cam installed for door switches.; ordrng 1 8206419 (interlock) and 2 w10562613 (cam-plate)s
Kevin M.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAB06 Lights are out or dimmer door switches check ok; rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Unit needs repaired per ice maker bulletin ; ordrng 1 DA82-02671A (IMK KIT) and 1 DA97-14504C (CONTAINER )
Brad A.
RANGE GE n/a "Found right front burner not working properly, ordered switch and element.; ordrng 1 WB24T10025 (infinite switch) and 1 WB30X31057 (8 surface burner wit)"
Kevin M.
REFRIGERATOR WHIRLPOOL W8TXNGFWB00 T-stat temps are fluctuating okd per Rob; ordrng 1 WPW10511937 (thermostat)
Brad A.
WASHER SAMSUNG WF45H6300AG/A2 "Found counterweight on rear bottom of tub broken, ordered new counterweight.Did not use shocks.; rqstng P&A on 1 UNKNOWN (REAR LOWER COUNTERWEIGHT)"
Brad A.
REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Found damper not opening properly, ordered new tower with damper and gasket.; ordrng 1 5304508008 (gasket) and 1 5304510255 (TOWER WITH DAMPER)"
Tim R.
REFRIGERATOR GE PFS22SISBSS Replaced evaporator cover. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RS261MDRS/XAA Checked unit over customers complaint was icemaker was not cycling properly and temperature issue in the refrigerator. Did not find any issues with the icemaker but customer insisted there was issues. Replaced ice maker under parts warranty. Cleared ice buildup around fan in refrigerator causing temperature issues.
Tim R.
DRYER AMANA NOT AT MISSING 1/31/ Disassembled unit and found broken belt broken idler and the motor pulley sheared off. Model tag is completely missing took in attached picture. No repair possible due to parts not available due to missing tag.
Tim R.
DISHWASHER MAYTAG MDB8959SBS3 Replaced door seal. Checked unit over. Checks ok; used 1 W10300924V (GASKET) from stock
Steve M.
DRYER FRIGIDAIRE FFLE3911QW0 Installed new blower wheel and clamps
Tim R.
DISHWASHER BOSCH SHP878WD5N/11 Checked unit over found that the customer need instruct on rinse aid filling. Checks ok.
Tim R.
DRYER MAYTAG MEDX6STBW1 Checked unit over and found that the motor clips had come off. Motor was out of position and had broken wires. Belt had also come off. Reinstalled motor fixed wiring and tested. Unit checks OK
Steve M.
WASHER KENMORE 110.2002201 Installed all new suspension rods. Unit is spinning out properly.
Tim R.
WASHER LG WM3470HWA Replaced water valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
WASHER MAYTAG MHW3505FW1 Unstacked replaced the display. Checks ok.
Steve M.
WASHER FRIGIDAIRE FAFW3511KW No model or serial tag. Cannot service
Steve M.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Icemaker is not cycling. Cannot force cycle. Motor is seized possible over heat due to low water pressure and cube size. Installed new icemaker; used 1 W10251076 (ICE MAKER) from stock
Steve M.
DISHWASHER KITCHENAID KDFE104DBL1 Unit is not draining. Found a rubber piece in pump and drain line clogged with grease.
Steve M.
DRYER SAMSUNG DVE45N5300/A3 Installed new main control due to stuck motor relay. Unit operating
Steve M.
DRYER WHIRLPOOL WED7000DW1 Installed handle
Shawn H.
WASHER SAMSUNG WF45H6300AG/A2 5E is a drain error. Code was not present at last visit. Checked drain pump and have voltage to pump but no movement. Inspected screen and it’s clear of debris. Replaced pump from truck stock and ran to test. Unit drains as it should. Unit wouldn’t fill because it wouldn’t pump the water out from previous load. Ran quick wash to test cycle. Unit runs as it should. ; used 1 DC31-00178A (PUMP) from stock
Steve M.
WASHER WHIRLPOOL WTW8500DC2 Installed new console. Unit operating ok
Steve G.
DRYER - ELECTRIC LG DLEX7600KE Customer states that she is having black marks on clothes and did smell a burning odor. Cycled unit and did inspect the unit and did not see any gaps in the tub to bulk head or any discoloration
Steve G.
WASHER SAMSUNG WA45M7050AW/A4 Customer had some issue with the water standing in the soap dispenser assy.. Did show customer that it was normal to have a little water left in soap dispenser. Did cycle unit check water flow. All check ok..
Shawn H.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Upon arrival found unit would cool ok on the top but not freezing items. Checked and have ice maker sensor error again. Unit isn’t sending power to evap fan to run. Unit has good frost pattern on evaporator. Checked for voltage from main board to fans and not getting voltage. Unit shows ice maker off as it was set last time. Main board is shorted to reading ice maker sensor and won’t cool because it is showing open at board. Unit needs control. Customer wants to shop over the weekend and will call in Monday if they wish to repair.
Steve G.
DISHWASHER SAMSUNG DW80F600UTS/AA 01 "Cust had part that was shipped to her. Installed new latch assy. Cycled"
Steve G.
WASHER LG WT7600HKA Customer states she hears a banging noise. Found the wire harness was tapping on the cabinet. Reseated.
Shawn H.
REFRIGERATOR WHIRLPOOL ED5HHAXVB02 Upon arrival found unit plugged in and running. Customer stated that the freezer side stopped cooling first then fresh food. They unplugged unit and cleaned it out and plugged it back in. It has been running fine since. When cleaning it the condenser fan blade broke. This is what is causing the unit to be noisy. The fan is out of balance and vibrating. When checking controls the unit shut down. Unplugged to reset and it still wouldn’t power up. Checked and only had 25 vac to the compressor and condenser fan. Checked outlet and found an open ground. Plugged unit into good outlet and it powers up and runs fine. Customer wanted quote and will call in if they decide to repair.
Shawn H.
RANGE KITCHEN AID KECD807XSS01 Installed new glass top and ran burners to test. All ok all functions work as they should.
Shawn H.
DRYER MAYTAG MEDE400XW0 "Unit is 10 years old. F70, F31 error codes present. F70 is a communication error between machine control and u/i. F31 is a low line 2 voltage detected. Line voltage is good to unit. No loose connections at u/i or machine control. Noise is coming from the idler pulley. Unit needs machine control and idler. Due to age and cost of repair customer does not wish to fix."
Shaun S.
DISHWASHER BOSCH SHXM78W55N/01 "removed and replaced harness on unit, ran amd checked out, made sure unit was operating with customer present, checks ok"
Shaun S.
DRYER SAMSUNG DV45H7000EW/A2 "removed and replaced thermister on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER LG WM3670HWA "removed and replaced pump, checks ok"
Shaun S.
DISHWASHER KITCHENAID KUDS24SEBL3 replaced spray arm checks ok
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Replaced im kit per samsung bulletin. Silicone, checked fill tube gap, replaced main board. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Replaced parts, did not use part# 242077705 fan motor even though DAP lists this as the correct part however wiring harness not compatible. Instead used truck stock part 242219204 which was a direct replacement for this unit. Other parts have been replaced. Returning other evap,motor.; used 1 242219204 (BLOWER) from stock"
Kevin S.
WASHER LG WM0642HW/01 "Customer claims unit would throw OE error code which is slow or no drain. Customer claims seems to happen often now and on heavier loads. Upon testing freehand spun tub ok. Put unit into a rinse and spin no load, unit filled, drained and completed ok. Checked drain hose had good water pressure coming out. Customer, had cleaned out trap from front access ok. Proceeded to put in 4 towels and again just put into rinse and spin. Unit filled and agitated ok... upon starting to spin unit hummed but never engaged nor had error code. Hit start button again then unit drain and proceeded to spin out. Suspect problem with upper control. Unit is 11yrs old or so. Collected service call fee."
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed new wire harness and switch assembly, unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL ET180KXWW00 Unit is not economical to repair - unit is 30 years old unit would need compressor EVAP coil and recharged and still a possibility there is a refrigerant leak inside the cabinet.
Tim R.
WASHER MAYTAG LAT8214AAE Replaced glass fuse and switch. Checks ok.; rqstng P&A on 1 22001682(TSDN) (lid switch assm)
Kevin M.
REFRIGERATOR WHIRLPOOL W1TXEMMWQ03 Defrost drain is plugged up cleaned out and installed clip into drain please send cust a receipt ; used 1 DA61-06796A (CLIP) from stock
Kevin M.
REFRIGERATOR KENMORE 106.6215311 Found captube broken off going into cabinet non repairableCalled AHS Jamie-107JLHL
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Needs new icemaker and control and fill heater.; rqstng P&A on 1 243297609(PW) (ICE MAKER) and 1 5303918602 (kit water tube) and 1 5304510307 (CONTROL ), states that autho needed"
Brad A.
DRYER SAMSUNG DV331AEW/XAA "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Tim R.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Replaced drain tube and adjusted door seal. Checks ok; ordrng 1 DA97-04049E(DRAIN TUBE)
Brad A.
DRYER SAMSUNG DV45K6500EV/A3 "Installed new element idler pulley and rollers, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM3 Incorrect part; ordrd 1 W10804115 (cntrl-elec)
Brad A.
WASHER WHIRLPOOL WTW7500GC2 "Installed new console, unit checks ok."
Steve G.
DISHWASHER FRIGIDAIRE FGID2476SF0A Customer stated that the unit is not starting and has to hit button several times. ; ordrng 1 FR117499420 (CONTROL ) and 1 FR117512430 (CONTROL PANEL) and 1 FRA06115601 (BOARD)
Steve G.
DISHWASHER GE GLD4400N10BB Customer states that the unit is not filling up with water. Tech check to see if the water line was on and started the unit up. Water went into the unit cycled the unit again and unit did not start up and did shut off. Unit in kitchen and 8-10 years old; rqstng P&A on 1 GEWD21X10247 (BOARD) and 1 GEWD34X11275 (PANEL)
Brad A.
DRYER MAYTAG MDG7500AWQ "Found grease on inside of drum causing stains on customers clothing, informed customer to clean up grease. Unit heating and tumbling properly."
Steve G.
COOKTOP JENN AIR CVGX2423B Front right burner is not always starting./. ; ordrd 2 WPWP71003385 (SWITCH )s
Steve G.
REFRIGERATOR ELECTROLUX FRS26RLECS0 Customer states that the unit is not cooling properly. Found a restriction in the evap. Unit needs a system job. 2 hrs on return. Unit is 16 years old in kitchen; rqstng P&A on 1 530305677 (FILTER DRYER) and 1 FR5303918284 (EVAP) and 1 FR5304475102 (COMPRRESSOR)
Shawn H.
OVEN SAMSUNG FTQ353IWUX/XAA Unit is 11 years old in kitchen. Customer states that 3 of the 4 burners are inop or have run away heat. Checked and found wire to small right rear burner burnt off terminal. 2 front dual burners have shorted infinite switches. Repaired terminal for right rear element and same wire on left rear that showed signs of overheating. Ran to test and both the small rear burners work as they should. Unit needs 2 dual infinite switches. ; ordrng 2 DG44-01002A (surface switch range )
Shawn H.
RANGE - ELECTRIC JENN AIR SVE47600B "Upon arrival customer states that they are getting a cold draft from under the slide in range. Unit has a down draft blower. Removed kick panel and inspected blower housing. No leaks found from blower or duct to range. Slide range out to inspect duct. Wall behind range has little insulation and no dry wall. Cold air is coming from outside. Advised customer to have insulation added, duct sealed, and drywall added. Customer is having work done over weekend. Please reschedule for Monday to slide range back in."
Shawn H.
WASHER KENMORE 796.3151221 "Began to remove washplate but could not get it to free from transmission shaft. Can not remove wash plate without breaking it. Unit needs washplate. Machine is still functional at this time. ; rqstng P&A on 1 AGZ72909711 (WASH PLATE), states that autho needed"
Shaun S.
RANGE LG LDE3037BD upon arrival found that unit needs all four of the leveling legs reinstalled ; ordrng 4 4778W1n001bs
Shaun S.
RANGE - ELECTRIC FRIGIDAIRE LFEF3054TFG found that lrg burner has bad switch for hot surface indicator- ordrng 1 5304510566 (burner)
Kevin S.
DISHWASHER BOSCH SHEM3AY52N/24 "Customer claims unit will still randomly just shutoff at various times. Upon arrival, unplugged unit from inside kitchen sink, has plug in cord, checked connection to DW wiring at junction box was tight. Plugged in, hit power button, turned on then selected auto function. On auto it starts time at 2hrs and 10 mins. Unit ran 2 mins to 2 and 8 then stopped, no display, opened and closed door then unit started washing again without even hitting start to resume the wash. No error codes. Let unit run for a few more minutes then decided to cancel and had it drain out. Started up unit again with auto function. Unit again filled and washed for several minutes. During this time proceeded to open and shut the door to check wash function. Never lost display and each time was able to resume without issue. Again canceled unit, called techline. Went in to check for any stored error codes, there was none. Noticed the receptacle under sink seemed like plug was not all
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon inspection customer claims unit is making noise and on couple of loads some of the clothes not getting wet properly. Unit filled and agitated, checked water level was fine. Let unit drain out and spin, did notice extreme chatter vibration this time but no squeal or squeak noise. Will order parts above ; ordrng 1 203968 (TUB COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
Kevin S.
DRYER WHIRLPOOL WED8000DW3 "Belt is broken on unit, checked made sure motor pulley was good. Will replace belt and tension together.; rqstng P&A on 1 W10837240 (idler pulley) and 1 W10849499 (belt)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF989SDAB03 Kitchen 7-8 yrs-Cont brd not communicating with FZ thermistor needs new thermistor and main brd container is broke to DISP the ice; rqstng P&A on 1 W10316760 (thermistor) and 1 WPW10347093 (ice container) and 1 WPW10589837 (cntrl-elec)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Water not getting to lower IMk; ordrng 1 242253002 (valve-water) and 1 5303918602 (kit water tube)
Brad A.
WASHER SPEED QUEEN AFNE9BSP116TW13 "Found tub making thumping noise, called speed queen Techline, they didn’t call back. Customer called willman to check if they can return unit for exchange. Will call Techline on 2/3/20.; saved tckt"
Brad A.
DISHWASHER KENMORE 665.13672K602 Found soap dispenser not allowing rinse aid to dispense. Ordered dispenser.Collected 100 deductible.; ordrng 1 UNKNOWN (SOAP DISPENSER)
Brad A.
REFRIGERATOR KENMORE 401.4100301 "Found unit leaking refrigerant, needs dye filter installed to check for leak. Ordered dye filter. 200 additional labor needed.; rqstng P&A on 1 UNKNOWN (DYE FILTER)"
Brad A.
WASHER SAMSUNG WV55M9600AV/A5 "Tried to install parts, will have to return to repair unit due to time restraints. ; saved tckt"
Tim R.
REFRIGERATOR GE DFE29JDEES Replaced control and fan. Checks ok 5 years old in kitchen
Tim R.
DRYER GE GTD65EBSJ3WS Check unit over found that the heater is shorted out and unit isn’t heating. Replaced the heater. Checks ok.
Tim R.
WASHER WHIRLPOOL LSR8433KQ0 Fixed leaking waterlines on washer. Checks ok.
Tim R.
REFRIGERATOR GENERAL ELECTRIC GSH25JGDCCC Replaced door gasket and control. Checks ok
Tim R.
WASHER LG WM3500CW Checked unit over found rear shock came off reinstalled. checks ok
Tim R.
RANGE GE JB625RK4SS Checked unit over found broken wire on front right burner. Replaced wire connector. Checks ok.
Tim R.
OVEN KENMORE 665.95802 Replaced control due to no broil. Checks ok
Tim R.
RANGE - ELECTRIC KENMORE 911.934419 Replaced switch for front right burner because unit wouldn’t go to a low heat only high. . Checks ok
Tim R.
WASHER GE GTW220ACK5WW Checked unit over found that the gearcase was grinding and would spin out. Removed basket and gear-case. Reinstalled gear-case and tested unit is quiet and spins out fine. Checks ok
Steve M.
DRYER WHIRLPOOL WED8300SW0 Unit not drying properly due clogged vent. Left dryer vent unhooked
Steve M.
REFRIGERATOR GE GSHL5KGXBCLS Icemaker frozen up. Loose wire on valve. Tightened. All valves are working. Customer temp in fridge is 33 degrees. Frozen water tank causing water dispenser not to work. Unit operating ok.
Steve M.
REFRIGERATOR KENMORE 106.762494 Unit is not cooling. Comp is running and cool to touch. Sealed system repair issued. Uneconomical for repair. 15 yrs old.
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 SE error code. Unit not draining. Kinked drain hose. Unit operating ok.
Steve M.
WASHER LG WT7300CW /01 Unit squeaking, loose damper assembly on the right rear of the tub. Secured assembly unit is running properly
Steve G.
DISHWASHER BOSCH SHE3AR72UC/21 Customer was having an error code 24. Found the drain pump was lock up. Installed new pump. Cycled ; pckd up 1 611332 (pump-drain)
Steve G.
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 Customer has concern about some ice build up. Found some ice build up around the ice maker door. Found the gasket to the ice room was off letting cold air out and not sealing well. Reseated gasket.
Steve G.
WASHER LG WM3370HVA Unit is not draining out. Found the shaft was broken off the propeller. Installed new drain pump. Cycled; pckd up 1 4681EA2001T (DRAIN PUMP)
Steve G.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 Installed new water valve installed new icemaker while Tech was taking water line off from the house no water was coming out except a drip Tech did go to the basement and advise customer that he needs to get a plumber or get a water line kit and run a new water line kit not able to cycle or test due to no water coming into the unit advise customer how to install new water line kit .
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Customer had ice build up in the ice fill tube. Thawed out and installed piece of tubing and extend the water fill tube. Cycled.
Steve G.
RANGE - ELECTRIC JENN AIR W27200B Customers clock is out and does not display correctly. Part is NLA
Shaun S.
REFRIGERATOR FRIGIDAIRE FRS28ZGEED0 "removed and replaced defrost bimetal on unit, ran and checked operation, unit checks ok"
Shaun S.
DRYER MAYTAG MGDB765FW0 "upon arrival found that unit seemed to be working fine on sensor dry, there was an error code of F2E1 in controller, contacted tech suport to adress problem and error codespoke to Kurt @ whirlpool was told that u can increase the dryness level on the unit by holding down dry level for 3 seconds, once in program if u set the number to 3 it will increase dryness by 15% if u move to number 4 it will increase level by 30%, was asked to try unit at level 3 and see how unit now preforms, customer to try dryer will call back if needed"
Shaun S.
WASHER GE GFW480SPK0RR "upon arrival found that unit was not working on multiple settings, tech powered unit off at breaker and the power back on. Reset control board, ran and checked different cycles including normal wash, unit functioning ok at this time"
Shaun S.
WASHER WHIRLPOOL WTW7300DW0 "upon arrival removed and replaced washplate on unit, found while removing old and bolt, bolt was not tight coming out, torqured new 7/16 bolt in with impact, ran and checked out, checks ok"
Kevin S.
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced parts. Unit checks ok.
Shaun S.
DRYER WHIRLPOOL WED4616FW0 "upon arrival found that vent is clogged on unit, removed vent line notified customer of issue"
Kevin S.
DISHWASHER GE GDT645SMNES Transferred turbidity sensor wire connector to new unit.
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA Intermittently cooling but needs ff fan assy and sensor cust is think about repair
Kevin M.
REFRIGERATOR SAMSUNG RF4267HARSR/XAA Installed new EVAP fan assy and sealed around possible cracks
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBBC/AA "Installed new main PCB and inverter board, unit checks ok."
Brad A.
DRYER SAMSUNG DV56H9100EG/A2 "Found unit not turning off, installed new control, unit checks ok."
Brad A.
DRYER - ELECTRIC MAYTAG MEDB800VW "Found unit making loud noise, found idler pulley squealing and rollers dragging. Installed new pulley and two rollers, unit checks ok."
Tim R.
RESIDENTIAL REFR FRIGIDAIRE GLRS267ZCB1 Replaced filter housing. Checks ok.
Brad A.
DISHWASHER KENMORE 587.152629 "Found customers sink drain clogged not allowing dishwasher to drain properly, customer says they do not want dishwasher repaired. Called American Home Shield, talked to Jamie, they will contact customer with options. Told customer they will be contacted by AHS. AUTHORIZATION 125JLHL"
Steve M.
DISHWASHER KENMORE 587.161028 Unit is not running properly. Not draining properly.
Brad A.
WASHER SPEED QUEEN AWN432SP113TW04 "Installed new agitator, unit is working properly."
Brad A.
DRYER WHIRLPOOL WED7500GC0 "Customer claimed unit is taking too long to dry, found unit working properly, informed customer to have vent cleaned out. Found two spring clips missing that hold top down, Called Nick at Rent-A-Center, explained vent issue, they will install spring clips on the unit."
Steve M.
WASHER MAYTAG MVWC360AW0 Installed new drive pulley and gear case assembly unit is operating OK with no noise no signs of water
Brad A.
DISHWASHER FRIGIDAIRE LFBD2409LB0B "Installed new pump and drain hose, unit checks ok."
Steve M.
REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Installed new icemaker seal kit and thermostat.
Steve G.
DISHWASHER WHIRLPOOL WDT920SADM Installed seal. No charge
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESG/AA 01 Install new main board cycled icemaker icemaker start cycling last time out tech cycle the icemaker by hitting the reset button icemaker cycle but did not continue cycling
Kevin M.
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Rec 7000# from WPL.
Kevin S.
WASHER MAYTAG MAH5500BWW "Unit would not go into a spin. Put unit into a spin only, door locks, drain pump comes on, unit time is 9 min and goes down to 7 then 0 and stops and beeps 4 times. Diagnostics only 05 offbalance errors. Tub and bearing seem good. Unit will fill and agitate, drains without issue. When in spin test in diagnostics unit only spins lightly and RPMs on display jump all around. Unit is 19-20 years old. Not worth repairing."
Kevin M.
REFRIGERATOR ELECTROLUX EW23BC71IS8 Installed foam on back from where it rusted thru
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Temps are 36 was ice in crisper drawer ran thru diagnostics and all air checks checked ok Eric at tech line had me adjust the temps to 39 in the ff food section please send cust a copy of all the service calls
Steve G.
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Customer states that they are not making any ice. .After looking further into the ice maker noticed that the unit was not that cold. Look at the evap in the freezer section and the unit was running but not frost build up, and did see ice build up at the upper top of the evap. Unit has a restriction. ; rqstng P&A on 1 W10143759 (drier (service)) and 1 W10341329 (WATER VALVE) and 1 W10608485 (evaporator) and 1 W11294907 (icemaker)"
Shaun S.
DRYER SAMSUNG DV45H7000EW/A2 "upon arrival found that unit needs a new thermister, recieving a HE error code on dryer; ordrng 1 dc32-00007a"
Kevin S.
WASHER MAYTAG MVWB765FW0 "Customer claims when having spin out unit had an F6E2 error. Customer had unplugged it for a few minutes and still wasnt able to use control. Upon arrival, unit had been unplugged for a few days, was able to put unit into a rapid wash mode without issue, then canceled and put into a drain and spin without issue. Went to cancel put by pausing then power down unit locked up giving that same error code where ui not communicating with control. Ordering new ui.; rqstng P&A on 1 W10919546 (console)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Filter housing isn’t spring the filter out; ordrng 1 W11162041 (housing)
Brad A.
RANGE LG LRE3194SW/00 "Found unit not sending proper voltage to broil element, ordered main control and relay board.; ordrng 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (RELAY BOARD)"
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Checked unit over found that the unit is building up frost in the refrigerator section and isn’t cooling properly. We tried repairing previously. By patching the liner and it didn’t fix the unit. This unit is not repairable calling homebuyers.
Tim R.
REFRIGERATOR GE TFX25PRYFWW Replaced icemaker under parts warranty. Checks ok.
Tim R.
REFRIGERATOR GE DFE29JDEES Move call
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 No problem found. Icemaker started working again. Checked wire harness in lower door hinge. Everything checks ok. Recommend removing some freezer product. Packed full.
Steve G.
REFRIGERATOR KITCHEN AID KRMF706ESS00 Installed new wire harness cycled unit test OK
Steve G.
OVEN KITCHENAID KDRP707RSS01 Installed new broil element cycled unit test OK
Shawn H.
DISHWASHER FRIGIDAIRE PLD2850RDC2 Installed new control and ran to test. Unit ran through diagnostics test with no issues. Advised customer to run cycle and monitor.
Tim R.
DRYER - ELECTRIC LG DLE7100W Checked unit over found that the wires to the sensor bar was broken shutting the unit down early. Fixed wire. Checks ok.
Tim R.
DISHWASHER MAYTAG MDB7130AWB Checked unit over and found shorted main control and touchpad unit will not power on. Control panel is NLA calling rob and letting him know.
Tim R.
MICROWAVE WHIRLPOOL WMH73521CS5 Replaced door switches. Checks ok
Tim R.
WASHER WHIRLPOOL WFW94HEAW0 Checked unit over found that the unit wouldn’t power on or run a cycle. Checks unit found control wouldn’t respond. Put unit into diagnostics and reprogrammed control started working. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL GX2FHDXVB02 Checked unit over found that the unit wasn’t going into defrost. Reprogrammed control. Tested and unit was cycling into defrost. Checks ok.
Tim R.
WASHER LG WM3885HCCA Checked unit over found that the unit had an error code for a miscommunication between the control and the display. Reprogrammed and recalibrated control. Checks ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18G6JW2 Drawers are broken calling AHS -Ryan-Jan-Aquiera-107ADWL drawers are not covered
Brad A.
REFRIGERATOR GE GSS25TGMBWW "Installed new water valve, water flows to bottom of door properly now. Water will not dispense through waterline in door. Needs new freezer door, talked to Phil, went to repair unit."
Tim R.
WASHER WHIRLPOOL WTW8000DW5 Unit isn’t leaking from the gearcase and ran unit in casual wash for 10 mins no leaks. Ran unit in rinse and spin for 10 mins no leaks. Couldn’t find any indication of leaks round inside of tub or washer itself. After running a third drain cycle water started pouring out from around the customers water heater. customer is calling a plumber.
Steve M.
REFRIGERATOR SAMSUNG RF23M8070SR/AA Oct 18 build. Icemaker frosting up. Not producing ice. Installed new icemaker. Adjusted water fill tube and sealed icebox with silicone ; used 1 DA97-13718C (ICE MAKER) from stock
Tim R.
WASHER WHIRLPOOL MVWX700XW2 Checked unit over found shorted actuator. Needs new actuator. Called got auth from Jeremy. Replaced actuator. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Installed new evaporator cover and screws, put aluminum tape around sensor, unit checks ok."
Steve M.
WASHER WHIRLPOOL WTW8500DC0 F7E5 F0E5 F2E1. Shifter error codes. Installed new shifter. Unit operating.; used 1 W10734521 (CLUTCH) from stock
Steve M.
DRYER - ELECTRIC AMANA NED4655EW1 Unit not drying. Thermal fuse popped. Installed new fuse. Unit operating ok. Venting needs replaced; used 1 3392519 (FUSE) from stock
Brad A.
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 "Found top of unit warped, causing doors to rub hinges. Called techline, talked to mark, did a video chat, was able to show mark with a ruler the warping on top of the unit. Frigidaire will contact customer after review. Was given a file number,File number: 83334968"
Steve M.
DRYER SAMSUNG ELECTRON DV42H5200EW/A3 Dryer won’t start due to broken idler pulley. RR idler ASSY. Unit running ok.; ordrng 1 DC93-00634A ( IDLER PULLEY. (TS))
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Refrigerator is not dispensing ice due to bent auger assembly and ice bucket. Replaced ice bucket assembly; used 1 241860803 (ICE CONTAINER) from stock
Steve M.
WASHER SPEED QUEEN AWNE9RSN115TW01 Washer shaking violently and moving across the floor recommend new washer foot pads springs and friction plate; ordrng 1 201521 ( F LEG SPRING (2PACK)) and 4 34318 (foot pad)s and 1 37575 (R LEG SPRING (4PACK)) and 1 37937 (ring- fric)