Local Reviews
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Brad A.
MICROWAVE SAMSUNG ME18H704SFS "Found turntable making noise while spinning, not seating properly. Ordered turntable and ring. Samsung ticket # 4150898334; ordrng 1 UNKNOWN (TURNTABLE) and 1 UNKNOWN (TURNTABLE RING)"
Brad A.
REFRIGERATOR GE TFX25ZPZBAA "Found ice frozen on freezer floor, water dripping out due to evaporator drain being clogged, steamed ice in area, cleaned out drain. Unit checks ok."
Brad A.
DISHWASHER ELECTROLUX FBD2400KW12B "Found lower spray arm not seating properly, ordered new spray arm.; ordrng 1 5304518927 (SPRAY ARM)"
Brad A.
DRYER SAMSUNG DV52J8700GP/A2 "Found clothes stuck in blower wheel, removed obstructions, unit checks ok."
Brad A.
WASHER GE GTWN4250D1WS "Found start button not working properly, ordered switch and control. Located in laundry room. Manufactured 2014; rqstng P&A on 1 WH01X10088 (SWITCH) and 1 WH12X10614 (CONTROL)"
Brad A.
WASHER GE GTW680BSJ5WS Found unit leaking oil from gearcase. Needs new gearcase and dampers.ordered gearcase. Unit located in the laundry room.manufactured 1/2018; rqstng P&A on 1 UNKNOWN (GEARCASE)
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2741PF "Installed new main board and icemaker, unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL 106.577047 "Found freezer drain clogged, thawed and cleaned out evaporator drain, unit checks ok."
Brad A.
DRYER ROPER RED4516FW0 "Installed new door handle, unit checks ok."
Brad A.
WASHER MAYTAG MVWB765FW0 "Installed new gearcase and clutch, unit is working properly. Checks ok."
Brad A.
MICROWAVE SAMSUNG ME18H704SFS "Installed new turntable and ring, unit is working properly."
Brad A.
RANGE GE JBP79W0B4WW "Found touch panel unresponsive, the control board is NLA, unit is not repairable."
Brad A.
REFRIGERATOR GE GIE21GTHCWW "Found water line to icemaker frozen, causing water to leak when icemaker called for water, thawed water line to free it up. Found water pressure to water line to high, adjusted pressure to normal. Unit checks ok."
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1821QB9B "Found evaporator freezing up, installed new timer, bi-metal, and heater, unit checks ok."
Brad A.
WASHER SAMSUNG WF45R6100AC/US "Installed new drain pump, unit is draining properly, checks ok."
Brad A.
WASHER ROPER RTW4516FW1 "Found timer knob not turning timer properly, installed new knob, unit is working properly.; used 1 WPW10711289 (TS) (KNOB) from stock"
Brad A.
REFRIGERATOR BOSCH B21CT80SNS/02 "Installed new icemaker, unit checks ok."
Brad A.
WASHER MAYTAG MVWC565FW1 "Unit checks ok, all operations working properly. Unit is out of warranty. Please change customer to Lowes."
Brad A.
DISHWASHER KITCHENAID KUDI01ILBL4 "Found 90 degree brass fitting leaking due to worn threads, informed customer to replace fitting."
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley squealing, Installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
DRYER WHIRLPOOL GEW9250PW1 "Installed new door switch, unit is working properly."
Brad A.
DRYER GE DBSR463EG5WW "Installed new knob and clip, unit is working properly. All operations check ok."
Tim R.
DISHWASHER THERMADOR DWHD640JPR/72 Checked unit over found that glass had gotten inside of the drain pump and screen. Cleared glass and reprogrammed control. Checks ok
Tim R.
RANGE KENMORE 790.4255331 Checked unit over found that the power cord was loose causing intermittent error codes. Tighten down power cord checks ok
Tim R.
DISHWASHER BOSCH SHXM78W55N/10 Checked unit over found that the dishwasher was installed a little crooked and the right side of the dishwasher was pulled out a little further then the left causing the right side trim piece to be pinched. Adjusted trim to fit better but could not change installation due to top being glued in. Unit is functioning properly and no issues with alignment of door or usage.
Tim R.
DISHWASHER GE GLD5800L00BB Checked unit over found that the unit needs a new wash motor assembly. No repair due to cost.
Tim R.
WASHER LG WT1101CW Checked unit over found unit was giving a PE error code indicating a pressure switch/ water level failure. Replaced control and pressure switch. Checks ok.
Tim R.
DISHWASHER BOSCH SHE3ARF2UC/22 Replaced both control. Unit drained partially then shut down. Short in the wiring harness or motor comp. talked with Ken at LoweÕs and they are putting into replacement options due to the parts issue and having shorted out controls.
Tim R.
DISHWASHER FRIGIDAIRE FDB4315LFCO Checked unit over found that the unit has a shorted motor. Needs new motor. No repair.
Tim R.
WASHER SAMSUNG WF45K6200AZ/A2 Cleared out drain pump. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Checked unit over found unit was cooling properly. Checks OK
Tim R.
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Checked unit over found that water had been frozen in drain so we learned out ice build up and drain. check good
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Check unit over found ice and frost build up around freezer fan due to unit not sealing up properly and because of the atmosphere the refrigerator is in. Sealed up door and cleared ice build up. Checks ok
Tim R.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 Replaced start device. Checks ok; pckd up 1 W11092533 (start-dev)
Tim R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced icemaker. Checks ok; pckd up 1 W10300024 (icemaker)
Tim R.
WASHER SAMSUNG WF45K6200AZ/A2 Cleaned drain. Checks ok
Tim R.
REFRIGERATOR LG LSC26905TT Checked unit over found fill valve leaking. Replaced fill valve. Checks ok; ordrng 1 5221JA2006D(TSDO) (FILL VALVE )
Tim R.
DISHWASHER BOSCH SHE3AR76UC/21 Replaced drain pump. Checks ok; ordrng 1 611332(TS) (pump-drain)
Tim R.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced freezer evaporator cover. Checks ok; ordrng 1 DA97-12617A(TS) (FREEZER EVAPORATORS COVER)
Tim R.
WASHER GE GTW490ACJ5WS Checked unit over found that the unit wasnÕt shifting between agitation and spin. Found shifter bound up. Freed shifter. Checks ok.
Tim R.
MICROWAVE SAMSUNG ME18H704SFS "Unit damaged. Needs following parts. Control and panel along with door and outer cabinet frame.; rqstng P&A on 1 DE92-03624B (CONTROL) and 1 DE94-03159C (DOOR) and 1 DE94-03162C (CONTROL PANEL) and 1 DE94-03275A (CABNIET), states that autho needed"
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 Replaced ice bucket due to broken teeth checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGSC2335TF9 Adjusted freezer fan due to noise. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 Replaced ice maker and sealed around freezer door. Checks ok.; used 1 241798224 (IMK) from stock
Tim R.
WASHER LG WM2101HWA Checked unit over found that the unit had a broken shaft on the back of the tub. No repair.
Tim R.
WASHER BOSCH WFL2060UC/01 Needs control board due to not running through spin cycle. Part is NLA. No repair.
Tim R.
DISHWASHER KITCHENAID KDPE234GBS0 Replaced console. Checks ok; pckd up 1 W11162736 (console)
Tim R.
DRYER GE GTD65EBSJ3WS Replaced glides. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TB5 Replaced door gasket checks ok
Tim R.
FREEZER WHIRLPOOL WRX735SDHZ01 Replaced door gasket. Checks ok.
Tim R.
MICROWAVE FRIGIDAIRE FMV158FMB "Checked unit over found shorted magnetron and shorted control panel. Unit needs new control panel and magnetron. Unit is 12 years old located in the kitchen. Not worth repair due to cost.; rqstng P&A on 1 5304456105 (magnetron) and 1 5304456205 (control box), states that autho needed"
Tim R.
WASHER WHIRLPOOL WTW5000DW1 "Checked unit over found that unit was leaking oil out of the bottom of the transmission and making a loud roaring noise. Needs transmission and tub assembly. Not worth repair due to cost.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11035751 (gearcase), states that autho needed"
Tim R.
DISHWASHER SAMSUNG DW80F600UTF "Needs drain pump and control. Dues to delicate light flashing after cycle.; rqstng P&A on 1 DD31-00005A (PUMP) and 1 DD92-00033C (CONTROL), states that autho needed"
Tim R.
DRYER ROPER RED4640YQ1 "Checked unit over found that the unit had a dry wall screw in and around seal. Removed screw and greased roller. Checks ok.; ordrng 1 349241T(TSDO) (support,roller)"
Tim R.
DISHWASHER BOSCH SHEM3AY55N Checked unit over found that the drain pump. Checks ok; ordrng 1 00631200(TSDN) (DRAIN PUMP)
Tim R.
DISHWASHER BOSCH SHXM4AY52N/01 Replaced door cables. Checks 9k; ordrng 1 00610087(TSDN) (DOOR CABLES)
Tim R.
WASHER SAMSUNG WF42H5000AWA2 Checked unit over found shorted drain pump. Replaced drain pump. Checks ok; ordrng 1 DC31-00178A(TSDN) (DRAIN PUMP)
Tim R.
MICROWAVE SAMSUNG ME18H704FS Replaced door switches checks ok; ordrng 1 DE96-00414D(TSDN) (DOOR INTERLOCK)
Tim R.
RANGE WHIRLPOOL WEG745H0FS0 "Need to burner caps and grates along with bases.; rqstng P&A on 1 W10256025 (burnr-head) and 2 W10256028 (burnr-head)s and 1 W10298664 (burnr-top) and 1 W10464795 (burnr-head) and 1 W10837262 (cap-burner) and 1 W10889160 (grate-kit), states that autho needed"
Steve M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new updated control board and evaporator cover per whirl pool bulletin
Tim R.
DISHWASHER BOSCH SHXM4AY55N/01 Replaced door latch. Checks ok.; ordrng 1 00630783(TSDN) (DOOR LATCH )
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Terminal block defective. Installed new Block
Tim R.
WASHER ROPER RTW4640YQ1 Checks okRecalibrated checks ok; ordrng 1 W10006355(TSDO) (actuator)
Steve M.
DISHWASHER MAYTAG MDB4709PAB2 Installed new console
Steve M.
WASHER WHIRLPOOL WTW8500DC0 Communication error. Could not get any response from Console. Installed new consul assembly test drain unit three separate times three diagnostics and calibrated the unit. Everything checks out OKThree years old located in laundry room
Steve M.
WASHER MAYTAG MVWB955FW1 Top load washer completely full of water and clothes. Advised customer clothes and water need to be removed prior to service. Cannot move unit. 2nd time with this issue. Advised may not be covered under warranty; saved tckt
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Leon @ tech recommended user interface replacement. Def circuit testing good with sufficient power in forced defrost mode3 yrs old in kitchen.; ordrng 1 W11330971 (USER INTERFACE )
Steve M.
WASHER MAYTAG MHW3505FW1 Display and door lock acting erratic . Replaced door lock and reset unit. Ran through diagnostics. Washer check out ok2 yrs old laundry room ; ordrng 1 W10443885 (latch (TS))
Steve M.
DISHWASHER GE GDT695SMJ0ES Dishwasher will not start and display flashing going out. Replaced display board dishwasher is now running. Unit checks ok3 yrs old in kitchen; ordrng 1 WD21X23462 (USER INT. (TS))
Steve M.
DISHWASHER FRIGIDAIRE FFBD2411NW7B Unit will not start. Connector to water valve disconnected pushed from Molex remove connection re-inserted wire and attached to water valve unit is operating properly3.5 yrs old
Steve M.
WASHER SAMSUNG WA45H7000AW/A2 UE error. Unit will not spin out. Tub very looseNeeds updated shocks4 yrs old in laundry room; ordrd 4 DC97-05280W (DAMPER)s
Steve M.
WASHER MAYTAG MVWB765FW0 Unit has bearing noise. Needs GEARCASEDeclined repair at this time. Saved estimate
Steve M.
RANGE - GAS FRIGIDAIRE n/a Oven will not heat needs new igniterPre-ordering parts for Wednesday part install ; ordrng 1 316489400 (ignitor (DAP))
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Noise complaint by customer. Condenser fan housing missing screw to secure it to base causing a rattling noise. Secured assembly unit is operating properly
Steve M.
COOKTOP ELECTROLUX EI30GF55GSF Intermittent power loss. Unit has 5 electrical boards. Unit operating ok at this time.5yrs old in kitchen
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Freezer frosting over. Found icemaker leaking. Removed all ice. Checked water fill chute. Found that kit 5303918600 has been installed for the longer fill tube. Adjusted needed to be made by turning the fill spout to properly direct water into icemaker.2.5 yrs old in kitchen
Steve M.
BUILT-IN OVEN THERMADOR n/a Unit not heating. Found selector switch turned off for cook time Customer service Marti. 800-735-4328Bmgr@tchurch.org
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2311PFEA Not cooling. Icemaker tube leaking into fan. Sealed fill tube removed ice build up.
Steve M.
WASHER WHIRLPOOL WTW7040DW1 Installed new control and water valve unit completed test cycle properly; used 1 W11165546 (WATER VALVE) from stock
Steve G.
DRYER HOTPOINT HTX21EASK0WW Customer had blown a different fuse. Installed new fuse. Cycled out. Tech took several pictures of the house vent and even spoke to the property management. Tech after he installed the new fuse took a picture of the house vent outside and still all three flappers where not opening and lint was still at the end. ; pckd up 1 WE04X26139 (high limit thermosta)
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 "Customer had the unit pulled out on the the floor so they could unplug the unit. Tech did check heater and the heater was good, moved the thermistor over and clear out the insulation from the holder. Flush out drain line in the refrigerator section. Installed new main board and refrigerator back wall with evap motor. Installed piece of liner repair kit."
Steve M.
WASHER WHIRLPOOL WTW8500DC0 Received wrong consul piece; ordrd 1 W10838672 (console)
Steve G.
DRYER MAYTAG MEDC300BW0 Installed new motor pulley for the belt cycled unit test OK another company was out and said they replaced the motor the motor had not been replaced Tech install new rollers kit last time out customer did a couple loads then said the unit stop Tech went back out and found that the motor pulley was cracked in half; pckd up 1 WP8066184 (pulley-mtr)
Steve G.
DRYER MAYTAG MED5500FC0 Customer has drying issue. Did find that the unit did have some lint build up at the house vent. Did clean out and cycle
Steve G.
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 Lost out found the compressor was running fine and cooling. Noticed that the condenser fan was not running. Installed new fan motor. Once plug the unit back in the inverter board would start the compressor up for 1/2 second. The unit did start up after 5 mintutesMicheal techline.
Steve G.
OVEN KENMORE n/a Customer did a self clean and not the unit will not cook. Found several mounting issues. Whomever installed the unit took the two frame screws that attach to the unit and drove them pass the mounting holes on the frame. Tech was able to get the oven pass the right side screw. Tech had to drill out the other screw. Customer did sign a waiver once tech had any resistance of sliding out the unit with ease. The customer was in the kitchen the whole time and did notice that the unit is not sliding out with ease as it should. Tech did try to move the unit toward the right because of the difficulty of pulling the left side out. Tech then advised the customer that he was unable to get the unit out after giving it 20 minutes of trying. Tech did advise the customer if they are able to get it out to contact their home warranty company.
Steve G.
WASHER LG WM3500CW Customer was getting IE error code... rerouted the definition hose and secure. Remove both hot and cold water lines. Found the filter on the cold valve was clog. Clean filter.
Steve G.
DRYER ROPER RED4640YQ1 "Customer states that the unit will not turn on. Found the thermal fuse was blown and the heater was shorted out. Installed new heater and thermal fuse. Autho 221LMFL spoke to Lorraine; ordrng 1 279838TS (element,heater) and 1 3392519TS (thermal fuse)"
Steve G.
REFRIGERATOR WHIRLPOOL ED5FHGXKQ02 The union Molean strip was still getting hot tech installed new condenser fan cycled; pckd up 1 W10822259 (motor-cond)
Steve G.
COOKTOP THERMADOR PCS366US Customer states that the unit has a gas leak and the Duke energy did shut the gas off. Then you start the burners up they stay clicking. The left side their is no gas. Unit is 20 years old and in the kitchenRequesting 3 times the labor due to the time needed for the repair and high end unit. ; rqstng P&A on 1 1111 (SPARK MODULE ) and 1 2222 (ALL SWITCH ASSY) and 1 3333 (LEFT REAR GAS SWITCH) and 1 4444 (LEFT FRONT RIGHT GAS SWITCH)
Steve G.
WASHER GE GTW680BSJWS Customer states that the unit is washing when no one is around. No water would be in he unit but would be agitating. ... installed new main board... program the unit. Test ok.
Steve G.
REFRIGERATOR GE GFE28HMHGES "Customer states that the unit is frosting up, not dispensing water and the freezer sections is frosting up. Deli drawer is freezing everything and has frost build up. ; rqstng P&A on 1 1111 (REFRIGERATOR SECTION EVAP UPGRADE KIT WITH PROGRAM ) and 1 GEWR14X31558 (GREY FREEZER GASKET) and 1 GEWR55X29507 (DOOR CONTROL) and 1 WR55X11152 (TEMP SENSOR ) and 1 WR55X23069 (MAIN BOARD)"
Steve G.
DISHWASHER BOSCH SHX43C05UC/46 Installed new tub seal. Cycled.
Steve G.
DRYER SAMSUNG DV56H9100EG/A2 Customer states that the unit is making noise load test the unit and was unable to get unit to act up. Customer also states that the unit had to be unplugged 3 times in the last month or so. He would turn on the unit and light would come on but the dial would not turn. The would unplug the unit and the the unit did work fine. Tech did check the wiring to display. Tech was not able to recreate any of the issues that the customer had mentioned.
Steve G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer states the the unit is not making ice. installed new ice maker kit.. cycle test ok. 90 days for part 30 days labor. Same issue. W10882923 100.57; pckd up 1 W10882923 (icemaker)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed new icemaker assembly sealed unit up thatÕs OK
Steve G.
WASHER LG WT1101CW Customer states the the unit is making a metal to metal noise. Found the the stator rotor are out. Put the unit into spin to listen to any other noises. Another company was out and they did not return the customer calls thatÕs why no deductible was collected. Unit is 6 years old in the laundry room...; rqstng P&A on 1 1111 (WASH PLATE) and 1 2222 (OUTER TUB) and 1 3333 (STATOR ) and 1 4444 (ROTOTR) and 1 5555 (CLUTCH)
Shawn H.
DRYER SAMSUNG DV42H5000EW/A3 He led unit over and found unit heating fine. Complaint is long dry times. Temps at rear of machine with vent disconnected are 160 degrees on high. Machine ok. Advised customer to have vent cleaned. No air flow to exterior of house.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFU14F2QWP Checked unit and found defrost drain clogged causing ice build up and no cool. Unit wonÕt circulate air with ice build up. Cleared defrost drain and installed heater wire. All functions work as they should. All ok. Please mail out invoice.
Shawn H.
FREEZER FRIGIDAIRE MFU12M0BW4 Installed new gasket. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE DFHS2313MFJA Upon arrival unit would not dispense water or ice. Ice bucket empty. Cycled ice maker to test for water. No water to ice maker. Checked for water flow at valve in rear. Good flow from valves and each line at valve. No kinks in lines. Filter is clogged causing no water to ice maker or dispenser. Advised customer this isnÕt a warrantable item. Gave customer part number so they can purchase a filter. All ok otherwise.
Shawn H.
WASHER SAMSUNG WA45H7000AW/A2 Installed new suspension rods and ran unit to test. Unit spins out fine with no more UE error code. Unit is still level. All ok. Please mail out invoice.
Shawn H.
DISHWASHER SAMSUNG DW80J3020US/AA Upon arrival sump was full of water. Forced unit into drain and water drained out fine. Removed sump cover to inspect. Found some debris in sump but not much. Reassembled and ran to test. Unit fills and washes fine with no noise. Small leak at right side of door. Cleared debris from gasket and leak is gone. No noise from unit other than normal. Could not duplicate concern. Please mail out invoice.
Shawn H.
REFRIGERATOR FRIGIDAIRE n/a Found unit with no cool in fresh food section due to clogged defrost drain. Drain overflowed and block air passage to fridge. Cleared clog and installed heater wire. All ok.
Shawn H.
WASHER SAMSUNG WF42H5200AW/A2 "Installed all provided parts and ran to test. All ok. Unit fills, agitates, drains, and spins fine."
Shawn H.
DISHWASHER BOSCH SHP68T55UC/01 Installed all provided parts and ran to test. All ok. No more error codes and no more leaks.
Shawn H.
WASHER WHIRLPOOL WTW5500XW2 Installed all provided parts and ran to test. All ok. Unit drains fine now.
Shawn H.
RANGE ELECTROLUX E30EC65ESS Installed all provided parts and ran to test. All functions work properly now.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Customer complaint is of a noise from the evap fan not a dispenser issue. Found ice build up around fan. Ice came from fill tube. Replaced fill tube and insulated around fill tube. Ran ice maker to test. All ok. No mor leaks. ; used 1 241796405 (TUBE) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Installed all provided parts and ran to test. When unit started up condenser fan was rubbing housing. Blade is cracked. Replaced blade and ran to test. All ok. No more noise. Advised customer temps would be within range in 24 hours. ; used 1 241639501 (FAN BLADE) from stock
Shaun S.
WASHER GE WLSR3000G6WW "Upon arrival found that drain pump was bad, removed and replaced drain pump on unit, ch cos ok ; pckd up 1 GEWH23X10030 (DRAIN PUMP)"
Shaun S.
REFRIGERATOR FRIGIDAIRE FRT18IL6JW3 "Found unit has a defective imk on unit, removed and replaced imk, ramps and checked out, unit checks ok; pckd up 1 FR241798224 (IMK)"
Shawn H.
DISHWASHER MAYTAG MDB4949SDM3 Upon arrival unit had a small amount of water in the sump. Cleared sump and ran to test. Unit will fill but wonÕt wash. Forced unit into drain and it drains out fine. No blockages in pump. Removed door panel to test for voltage to wash motor from board. Powered up unit to test and wash motor began to work. Unit has a short in the main control. Needs main control. ; rqstng P&A on 1 W10906430 (cntrl-elec)
Shaun S.
WASHER WHIRLPOOL WTW7000DW0 "Upon arrival tested receptacle at wall and found that we do have proper voltage to unit, washer needs new console panel and main board, contacted customer and gave est for repair, she will call back if repairs desired"
Shaun S.
DRYER MAYTAG MED5700TQ0 "Upon arrival found that unit has been submerged in water due to cabinet and bottom frame rusting out, along with water damage to motor, unit does run but makes terrible sound as it operates due to water damage and rusting of cabinet and base cannot be fixed"
Shaun S.
DRYER GE DBSR463EG7WW "Replaced parts on unit, checks ok; pckd up 2 GEWE01X20378 (KNOB)s and 1 GEWE19M1489 (CONSOLE PANEL)"
Shaun S.
DRYER WHIRLPOOL WFW70HEDW0 "Upon arrival removed jammed lint screen on unit, repaired and reinstalled screen, unit checks ok upon departure"
Shaun S.
REFRIGERATOR GE GNE25JMKCFES "Upon arriving at customer home contacted GE Texh Support and question them on problem that w are having, was told by tech support to change out the water valve on back of fridge and install new imk, informed customer when arrived to home what we were going to do to remedy the problem; ordrng 1 IMK and 1 INLETWATERVALVE"
Shaun S.
WASHER MAYTAG MVWB765FW2 "Upon arrival found that unit needs a new lid lock, upon looking up part on Dap website said the part was in stock, but upon placing order for it Patrick said they were out of it and south store has 2, being tech already set appt with customer I will have to pick up part at south store and return to customer for install ; ordrd 1 W10810403 (lid lock assy)"
Shaun S.
REFRIGERATOR MAYTAG MFI2568AES "Upon arrival found that unit was not plugged in and turned on for tech to check. Tech powered up unit, checked voltages at receptacle and at unit, all checks ok, waited for unit to cycle on which it did and watched unit run for period of time, compressor running along with cond fan motor and evap fan also, tech checked for heat transfer coming through line set to comp, unit pulling heat and seams to be cooling ok at this time, customer will need to allow unit time to cool properly"
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA Unit needs new oven thermostat and new left fring burner switch both are causing unit to over heat an burn product; ordrng 1 LEFTDONÕTBURNERSQITCH and 1 OVENTHERMOSTAT
Kevin S.
REFRIGERATOR FRIGIDAIRE FPSC2278UF1 "Unit not making ice or dispensing water. Found water filter was frozen up, called techline they say this can happen depending on what is put in the top shelf. Used hair dryer to thaw enough to remove filter then soaked in kitchen sink in warm water. Then thawed out the housing assembly. Reinserted filter, unit is now dispensing water and checks ok. Explained in detail to husband he is looking to find something to insulate that plastic housing. Unit checks ok, NO leaks."
Kevin S.
DISHWASHER FRIGIDAIRE FGID2479SF0A "Replaced dispenser, ran express wash for a few minutes, checked for leaks, canceled out and drained. Unit checks ok."
Shaun S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Found that truth behind evap cover froze over not allowing water to funnel into pan and flapper on disp not sealing properly ; ordrng 1 DISPASSM and 1 EVAPCOVERFRIDGE
Kevin S.
DISHWASHER SAMSUNG DW80K5050UW/AA "Replaced parts, had unit hooked up to extension cord. Put unit into an express wash. Unit filled and washed without issue for around 10mins. Canceled out, let unit drain ok. Again started express wash unit running ok, canceled and drained. Checked for leaks. Unit checks ok. Husband will finish installing back under the counter, mounting and hook up the electrical."
Kevin S.
WASHER MAYTAG MVWX655DW1 "Spun basket by hand, ok. Put unit into diagnostics, unit filled, agitated, drain and spun out no issues or error codes. Then put unit into a rinse and spin. No abnormal noises, unit might be slightly louder than when brand new but overall sounds normal too me. Unit checks ok."
Kevin S.
WASHER MAYTAG MVWC415EW1 "Replaced parts. Put unit into auto diagnostics, no issue. Proceeded to put unit into rinse and spin tap cold setting. Unit filled, agitated, and spunout no issues. NO Leaks inside or out. Unit checks ok."
Kevin S.
WASHER ELECTROLUX EFLW417SIW0 "Replaced motor control, put unit into a rinse and spin, unit immediately locked door, started to drain and spun without issue. Then proceeded put unit into a normal wash, unit filled, agitated ok. Canceled out, then drain and spin. Unit checks ok. Motor part not used."
Kevin S.
DRYER FRIGIDAIRE LEQ2152EE0 "Replaced parts, ran unit made sure its tumbling and heating. Alot more quiet, unit checks ok."
Kevin S.
WASHER MAYTAG MVWC416FW0 "Replaced gearcase, put unit through calibration mode. Then put unit through auto diagnostics passed. Proceeded to put unit into a rinse and spin unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR2021TF5 Installed permagum around capture and refrigerant line to EVAP coil to reduce the noise
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA Called tech support-Andrew- no visible leaks in the sealed system did visual support-Peter- another visual support transferred to Isaac ref #7003289654
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "After further diagnosis, upon arrival went ahead again and put unit into a extra large load, cold, normal setting. Unit filled and agitated without issue for a few minutes, i advanced unit into a drain and spin, unit drained and then spun for a few minutes. I opened the lid to stop then close the lid, unit could not get going again, motor was humming. Opened the lid and set again the same thing. Manually turned belt by hand both ways, tried again same hum. Called techline, talked to Anthony... by my details he believes the secondary winds on the motor are going out, unit is overheating and therefore wont start up again. Today talked with customer and she gave more details on the situation. In the beginning they just noticed something smelling hot, then after a few loads later is when it finally acted up and then they stopped and unplugged the unit. Not entirely convinced its all motor but will look to rebuild the bottom drive end if needed. Tech gave
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed new EVAP coil & dye dryer a& recharged the system
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Ordered new cont brds not communicating properly to IMk ; ordrng 1 5304510307 (CONT BRD)
Kevin M.
REFRIGERATOR SAMSUNG RF268ABBP/XAA Called AHS-Marian-sealed system leak in cabinet putting unit into options and Autho# 53MMTM cust should be hearing back from AHS within a few days
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Mullion isnÕt open properly and bins are broke Ticket #4150874578; ordrng 2 DA97-12650As and 1 DA97-12683B (MULLION )
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Installed new EVAP coil and dryer and recharged unit cust pd labor
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA kitchen 4 yrs old User interface not lighting and not communicating to main brd; ordrng 1 242058232 (user interface) and 1 5304498781 (board-main power)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed new ice bucket
Brad A.
DISHWASHER GE GDT625PGJ2WW "Installed new valve and main control, unit is working properly."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA. Error codes 22 25 & needs ice bulletin kit cust declined est
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Installed new control properly, unit is working correctly."
Kevin M.
REFRIGERATOR ULINE n/a Lower part of door is all broken out took pictures of door and brackets cust showed me model # on email but couldnÕt find tag ; ordrng 1 DOOR (DOOR)
Brad A.
WASHER LG WT7200CW "Found washplate teeth stripped, installed new washplate."
Brad A.
WASHER LG WM2277HW "Installed new drain pump and pump casing, unit checks ok."
Brad A.
DRYER WHIRLPOOL WED8500DC1 "Found vent clogged, dryer could not get proper air movement through the unit. Informed customer to have vent cleaned out."
Brad A.
WASHER LG WT7200CW "Found washplate teeth stripped, installed new washplate."
Brad A.
DRYER WHIRLPOOL WED4815EW1 "Found element open, ordered element.; ordrng 1 279838 (ELEMENT )"
Brad A.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Installed main board, unit will not power up, ordered new main board.; ordrng 1 DA92-00233D(PW) (MAIN BOARD)"
Brad A.
OVEN FRIGIDAIRE n/a "Located in the kitchen, manufactured 2015,Found unit not holding temperature properly, found inner glass broken due to overheating. Needs control, glass, and temperature probe.; rqstng P&A on 1 316117500 (GLASS) and 1 316217002 (PROBE) and 1 316418720 (TIMER)"
Brad A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new ice chute, unit is working properly."
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2741PF "Found ice maker not making ice, ordered ice maker and main control board.; ordrng 1 243297606 (ICE MAKER) and 1 5304502780 (MAIN BOARD)"
Brad A.
REFRIGERATOR GE GSS25QSWASS "Installed new auger and bucket, unit checks ok."
Brad A.
DRYER LG DLE2301W "Found dryer vent completely blocked, dryer is working properly, informed customer to have vent cleaned out."
Brad A.
DRYER WHIRLPOOL WED4815EW1 "Found element open, ordered element.; ordrng 1 279838 (ELEMENT )"
Brad A.
DISHWASHER WHIRLPOOL DU920PFGB1 "Found water inlet hose and valve leaking, needs new hose and valve. Located in the kitchen, manufactured 2005; rqstng P&A on 1 3369414 (INLET HOSE) and 1 W10844024 (WATER VALVE)"
Brad A.
RANGE WHIRLPOOL RC53004GW0 "28.5x 18.25 opening measured for customer, unit needs rebuilt, wire harness NLA. Kitty hawk is replacing unit."
Brad A.
DRYER MAYTAG MDE7400AYW Found timer not turning unit off when time runs out. Ordered timer.; rqstng P&A on 1 WP33002803 (TIMER)
Brad A.
REFRIGERATOR/TOP GENERAL ELECTRIC GTS21FGKDWW "Found unit not going into defrost, ordered defrost control, harness, and heater.; ordrng 1 UNKNOWN (DEFROST HEATER) and 1 WR09X28646 (DEFROST CONTROL) and 1 WR55X27420 (DEFROST HARNESS)"
Brad A.
MICROWAVE GE JVM2052DN2BB "Found turntable motor not turning , ordered motor and control. Collected deductible.; rqstng P&A on 1 WB26X10226 (TURNTABLE MOTOR) and 1 WB27X11048 (CONTROL)"
Tim R.
WASHER GE WCVH4800K2W Replaced door lock and control. Checks ok.
Tim R.
DRYER WHIRLPOOL WED49STBW0 Replaced parts listed and tested. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW7040DWO Checked unit over found that the shifter was stuck between agitate and spin. Removed shifter and adjusted. Checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL PFE28KSKBSS Replaced control and refrigerator fan. Checks ok.
Tim R.
RANGE FRIGIDAIRE FFEF3054TSF Replaced control board due to temperature fluctuation. Checks ok.; pckd up 1 316419145 (OVERLAY) and 1 5304508925 (CONTROLLER)
Tim R.
DRYER WHIRLPOOL LEB6000KQ1 Replaced belt. Checks ok.; used 1 341241 (DRYER BELT) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFBD2411NS5A "Checked unit over found that the unit needs a new wash motor due to loud during wash and error code of motor over heating, cost of repair is 425 dollars. Due to age of unit and cost of repair not worth fixing."
Tim R.
DISHWASHER MAYTAG MDB4709AWS1 Replaced display control. Checks ok.; pckd up 1 W10810390 (panl-cntrl)
Tim R.
WASHER LG WM0642HW Checked unit over found that the unit needs a new drain pump. Replaced drain pump. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
DRYER KENMORE 417.948023 Checked unit over found issue was in the venting. Instructed customer to get vents cleaned.
Tim R.
RANGE WHIRLPOOL WFE515S0EW0 Replaced front right switch. Checks ok.; used 1 3149404 (CONTROL SWITCH) from stock
Tim R.
HOME LAUNDRY ELE GE GTW460ASJ2WW Replaced main control due to unit not filling with proper amount of water and not spinning out. Checks ok; pckd up 1 WH18X28174 (washing machine cont)
Tim R.
MICROWAVE LG LMVH1750ST Fixed broken upper micro switch. Checks ok
Tim R.
REFRIGERATOR LG LMXS30776S Replaced dispenser due to not water. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QS6A "Replaced leaking fill valve and door seal. Checks ok.; used 1 154827601 (GASKET), and 1 807047901 (WATER VALVE) from stock"
Tim R.
DISHWASHER LG LDF5545ST Replaced shorted display board. Checks ok
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER FRIGIDAIRE n/a Checked unit over found wire to float switch was broken. Repaired broken wire unit checks OK
Tim R.
OVEN GE JT5000SF3SS Checked unit over found outer door glass shattered because customer hit it while moving furniture. Not covered by extended warranty. Customer and reported to Lowe’s.
Tim R.
DRYER WHIRLPOOL LER7646EZ1 "Replaced element and thermal cutoff. Checks ok.; used 1 279816 (FUSE), and 1 279838 (ELEMENT) from stock"
Tim R.
DRYER KENMORE 110.6800201 Disassembled cleaned out vent and inner vent. Checks ok
Tim R.
RANGE FRIGIDAIRE FEFL79DSH Replaced terminal block due to shorted wire. Checks ok.
Tim R.
DRYER SAMSUNG DV48J7770EP/A2 "Replaced idler and rollers. Ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (PLASTIC SUPPORT) from stock"
Tim R.
DISHWASHER KITCHEN AID KUDS35FXSS4 Replaced drain pump and fill valve adjusted door seal unit checks OK
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Listen to video from customer and determined the noise was coming from Freon lines and there isn’t anything to be done to repair unit. It’s cooling properly but noise is coming from back wall Freon lines. Units been making noise since day one of customer owning unit.
Tim R.
REFRIGERATOR GE MODEL MISSING Checked unit over found that the unit needs new control and defrost bi metal. Model and serial completely gone. Unit 20 plus years old. Almond color in kitchen.
Tim R.
DISHWASHER BOSCH SHE3AR75UC/23 Repaired broken wire from control to drain pump. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS3HR35KW3 Condensation forming on the underside of the freezer and dripping on the floor. This is not a repairable issue. Due to it being 9n the bottom of the freezer not on the inside on the exterior linear.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHB2740PS7A Checked unit over found that the front display needed replaced due to a short in the lights. Controls needed replaced due to not keeping the correct temperature. Customer to get auth from home warranty company.
Tim R.
RANGE SAMSUNG NX58F5500SW/AA Stop-billing only- Replaced main control. Checks ok.Customer outlet was blow reset GFI checks ok.
Tim R.
DRYER SAMSUNG DV50F9A6EVW/A2 Checked unit over found that touchpad was shorted out. No repair per warren tech.
Tim R.
HOME LAUNDRY ELE GENERAL ELECTRIC GTW460ASJ6WW Checked unit over found customer was trying to wash three heavy rugs along with towels and unit couldn’t balance out so wouldn’t drain or spin. Explained to the customer on how to load unit. He wasn’t happy that he couldn’t mix his loads. Adjusted leveling legs and fixed rear suspension rod. Checks ok
Tim R.
RANGE GE JBS60DK1WW Replaced main control tested unit and heater was cycling properly. Checks ok.
Tim R.
DRYER WHIRLPOOL WED4800XQ1 Checked unit over found that the unit needs a new thermal fuse and element. No repair per customer.
Tim R.
DISHWASHER SAMSUNG n/a Checked unit over found that the lower rail was broken and replacement rail assembly is NLA. No repair.
Tim R.
WASHER LG WT5001CW Replaced suspension rods fixed wiring to drain and replaced drain pump. Checks ok; used 1 5859EA1004F (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LGHS2665KF1 Checked unit over found that the new door gasket wouldn’t fit into the old door due to worn door Chanel. Unit needs new door. Door NLA
Tim R.
DRYER LG DLEX3570W Checked unit over found that the unit had a vent issue and dryer was functioning properly.