Inspected the unit and found that it needed reinstalled and adjusted. Removed all screws holding in the unit. Adjusted the feet and reinstalled the unit. Ran a test cycle. All checks OK

Inspected the unit and found debris in the blower housing. Removed debris. Greased all support wheels and tension pulley. Ran a test cycle. All checks OK

"Customer claims some buttons on user interface not responding, reset unit, all operations test ok."

Ran diagnostics. Updated firmware. Reset control. Tested in diagnostics again. No error codes. Operating as designed.

Adjusted door frame against unit. Water had intermittently leaked from door. Possible over loading etc. Checked ok. No leaks found

Cleared drain tube and ice from top.

Installed parts listed, all checks okay

Inspected unit and found everything working properly. Customer stated he had unit unplugged and plugged it back in and left it and unit started working right. I checked temps in the freezer and fresh food sections and they were good. Also checked door seals and the door switch. All checks ok.

Upon arrival started a normal cycle. Everything was working correctly. Talked with the customer about what was wrong and the noise it was making. Could not get unit to make abnormal noise. Spoke with customer about repairing the unit with its age and cost of repair. Customer declined repair for now.

Upon arrival I took off the control panel to get to the ceramic fuse on the filter board. Tested fuse and it tested good. Checked wires and terminals for any kind of physical damage and could not find any. Checked door lock switches and made sure they were sitting properly in their bracket. Was able to get the unit to power up and start a cycle but unit did not heat. Gave quote for magnetron and capacitor. Customer declined repair.

"Inspected unit and found the fridge at about 48-50? and the freezer at 56-60?. Plugged newfi into unit to check for any error codes. Found none. Found an alert for high temperatures. Turned fans on individually and all turned on properly. When I turned the compressor on, it ran for about 30 seconds then shut down. Compressor was extremely hot to the touch. Informed customer that compressor was going out on overload and was getting too hot. Talked with customer about price of repair. Customer wants time to think on it."

"Found igniter open, it heating, installed new igniter, unit checks ok. Amount approved (Landlord); used 1 5303935066 (Igniter) from stock"

"Found user interface not responding, recalibrated main control, unit checks ok."

"Found knob cracked, not adjusting timer properly, installed new knob, unit checks ok.; used 1 WE1M652 (Knob) from stock"

Customer states that air filter light does not come on when pressed like it should also unit is getting a lot of condensation and items are still freezing. No loose connections at display that would cause light not to come on. Air filter light does come on in test mode. Unit will need another display. Customer has moved items per last suggestion to prevent freezing but they are still freezing. Ran damper motor test to verify it is opening and closing. Damper is operating as it should. Water filter is leaking when water is dispensed. Customer recently replaced the water filter. The filter replaced is an aftermarket and not a factory filter. Advise customer to install a factory filter to stop the water leak from the dispenser. Possible that water leakage is freezing near air damper and causing it to stay open. Also found issues with cabinet at the lower section. Found liner bowed at the bottom right corner and along the mullion. Doors do not lineup either and will not adjust. Lower hinge appears bent/damaged. This can cause air/moisture leakage. Need to reach out to Frigidaire and see what we can do.; ordrng 1 5304526170 (User interface)

Unit is stacked. Customer states that unit wouldnt complete the cycle and showed 3c error. This is a motor error. Checked control for errors. 3C2 error present. Forced unit into spin. Unit would not spin. Pulled unit and removed back panel. No loose connections at the motor or control. Unit needs control board. ; ordrng 1 DC92-01982B (Control)

Tech was assigned as a helper;

Upper oven does not work. ; ordrng 1 5304494446 (Fuse)

Unit needs new control and display due to f24 error. Pictures attached model and serial worn off. Unit 15 years old in the kitchen.; rqstng P&A on 1 #### (Control) and 1 #### (Display)

Installed parts. Plugged in the unit. And immediately fried the circuitboard. Unit has a failed wiring/electronic system. Ordering parts; rqstng P&A on 1 W11398781 (Actuator) and 1 W10677723 (Drive motor) and 1 W11259498 (Drain pump) and 1 W11112918 (Console) and 1 W11130939 (Harness) and 1 W11405458 (Lower harness) and 1 W11112935 (Power cord) and 1 W11479879 (Control board) and 1 W11033573 (Noise filter) and 1 W11032875 (Lid lock) and 1 W11130935 (Inlet valve wire harness)

Cover is broke on pantry drawer ; ordrng 1 W10827015 (Cover)

Condensor fan motor making loud noise; ordrng 1 5040ja2009a (Grommet) and 1 5040ja2004a (Grommet) and 1 Eau63103202 (Fan motor) and 1 Adp36665701 (Blade)

"Inspected the unit and found error code E21, reset the code and several buttons on the control still not working. After a few minutes the error code returned. Ordering parts, unit is 12 years old. ; rqstng P&A on 1 316576610 (Control)"

"Inspected the unit and found the transformer and magnetron failed, burning smell coming from inside the unit. Found a short in the wiring harness to the door, harness that is connected to the door. Ordering parts. ; rqstng P&A on 1 6501W1A013A (Sensor) and 1 ADC74347109 (Display assembly and door) and 1 6324W1A001L (Magnetron) and 1 EBJ60664608 (Transformer) and 1 0CZZW1H004B (Capacitor) and 1 6851W1A002D (Diode)"

"Installed new control board and ran unit test. Unit still will not spin or agitate. Control still cannot tell the position of the shifter. Shifter is moving freely. Micro switch in shifter that tells position is operating correctly. Voltage to the shifter from the main control is 142 V AC. Checked voltage at outlet also getting 142 V AC. Advised customer that over voltage to control can cause issues and it needs to be remedied. Going to order another control, shifter, and wiring harness in case after the outlet is repaired the unit still has issues.; ordrng 1 WH03X30517 (Shifter) and 1 WH22X35137 (Control) and 1 WH19X27495 (Main harness)"

Installed all provided parts and verified operation. Burner comes on but is weak in the center. Unit needs infinite switch for right front triple burner. ; ordrng 1 Unkown (Infinite switch triple)

"Found two front burners will not adjust, bake element not heating properly, ordered burners, switches, and bake element.; ordrng 1 Unknown (Bake element) and 1 Unknown (Right front burner) and 1 Unknown (Left front burner) and 1 Unknown (LF burner switch) and 1 Unknown (RF burner switch)"

"Unit has condensation around ice container and ice maker chute, called Techline, they suggest replacing separator and ice door. Ordered ice door and separator. File number- 7734207882; ordrng 1 W10836794 (Separator) and 1 W10606117 (Ice door)"

"Found gearcase leaking oil, user interface and main control not communicating, lid hinge not staying in place, ordered lid, ui, control, and gearcase. Located in the laundry room, manufactured 7/2019.; ordrng 1 W11112662 (User interface) and 1 W11417461 (Control) and 1 W11256781 (Lid) and 1 W11393685 (Gearcase)"

Inspected the unit and found multiple leaks due to failures in the inner door. Ordering parts; ordrng 1 4937DD1001C (Inner door assembly) and 1 4986DD3003A (Vent gasket)

Installed parts. During test cycle unit function normally but was not sending voltage to the magnetron. Ordering parts; ordrng 1 EBR67471704 (Control board) and 1 0CZZW1M001C (Capacitor) and 1 6170W1D052R (High voltage transformer.)

Upon arrival plugged newfi into unit to read the error codes with the unit. There were error codes with RFID chip in the water filter. Changed water filter in an attempt to clear the error but the RFID board still wouldnt read the water filter. Ordering RFID board. ; ordrng 1 WR55X35485 (RFID board)

"Upon arrival called alliance technical support and spoke with Nick. I explained to him the situation of whats going on with the orange streaks. He had me video chat him to show him the clothes. He also had me wipe down the washer with a paper towel to see if I could find a cause of the orange streaks. He then had me check the dryer for anything as well which I couldnt find anything. He had me send the pictures of the clothes to an email he gave me which created a ticket number. He put me on hold to speak with another tech as well. After speaking with the other tech, he had me attempt to pull the bell hub off of unit. When I tried to unscrew it I found the bolt very loose, like it was stripped. When I tried to remove the bolt I found the head of the bolt had broken off. After telling this to the tech, he wants me to change the outer tub with transmission. Ticket number 1109577/ Concession number 30988693/ shipping part 204568 outer tub kit w/trans ; ordrng 1 39432 (Bolt) and 1 39508p (Bell hub) and 1 294p4 (Bell puller)"

"Display is distorted, will need display replaced. "

Fixed float switch and reprogrammed control. Checks ok

Checked unit over found that the inlet line for the compressor was over frosting and leaking. No repair possible.

Unit needs new control due to not running through cycle. Spoke with Jeff and they are not going to continue with repairs

Replaced hinges checks ok

Fixed door hinge. Checks ok.

Checked unit over found steam valve leaking. Disconnected steam valve. Checks ok

Unit needs new control and thermostat. No repair due to parts availability.

Installed parts listed, all checks okay

Checked unit over found there was a large amount of ice buildup inside the ice chute. Removed ice bucket cleared the ice buildup tested both the dispenser door and door seals to make sure everything was sealed up properly. Cannot find any air leaks.

Adjusted spray arm checks ok

Removed coin for the customer and all checks okay"

Installed mainboard and all checks okay

Installed new main board and wash motor. Cycled unit checks OK

Changed to 8 hr defrost and had customer run through 48 hr defrost cycle. Checks ok.

Replaced oven sensor. Checks ok

Installed door and fixed door seal. Checks ok

Checked unit over found that the unit would not move any water when put into a drain cycle. Replaced drain pump and cleared drain line. Tested unit multiple times unit filled and drains with no issues; used 1 DD31-00005A (DRAIN PUMP) from stock

Customer states that unit wont heat. Tumbles but no heat. Voltage to unit is correct. Found heating element shorted open. Replaced element and ran to test. Unit is heating as it should. All ok. ; used 1 DC97-14486A (Heater) from stock

"Customer states that unit is making a loud squealing noise. Ran to test. Noise sounds like bad idler. Removed kick plate to inspect. Rollers are in good shape. Idler is very tight on the shaft. This is why its squealing. The idler is locking up. Unit needs idler assembly and cleared of lint. Installed new idler, cleared unit of lint, and ran unit to test. All quiet no more noise. Unit operates as it should. ; used 1 W10837240 (Idler bracket) from stock"

Installed all provided parts and ran to test. Unit operates as it should. All ok.

Unit is getting too hot. Installed new thermal fuse. Cycled. ; used 1 280148 (fuse) from stock

"Unit is making a noise. Found ice build up around the fan motor. Removed ice. Check ok."

Installed new dispenser board, new main board and new deli drawer. Cycled unit checks OK

"Inspected the unit and found the front right burner not heating consistently. Replaced burner, ran a test cycle, all checks OK"

Inspected the unit and found ice buildup in the freezer section preventing cooler from going into the refrigerator section. Cleared out some ice and ran adjustments to the wire harness and thermistor in the freezer section. Advise the customer to defrost the unit for 24 hours and monitor the unit after. All checks OK

Inspected the unit and found the icemaker fan running in the temperature in icemaker section cold enough to make ice with no ice. Replaced ice maker and advised the customer it could take a day or two before ice production returns.

Installed new icemaker and applied sealant around the icebox. All checks OK; used 1 DA97-15217D (ICE MAKER) from stock

Installed infinite switch around a test cycle. The unit is now functioning properly. Returning element.

Installed parts listed, all checks okay

Replaced condensor fan motor and checks ok

Unit has a sealed system restriction and doors arent closing properly. Provided estimate for customer.

Reprogrammed unit and reset the ice maker, checks okay

Installed parts listed, all checks okay

Inspected the unit and found it has been leaking from the dispenser assembly. Cleaned around and made adjustments to the dispenser. Ran multiple test cycles and found no other leaks except that area. Provided information to the customer about keeping the unit clean and running cleaning tablets. All checks OK

Found a failed thermal fuse. Replaced fuse. All checks ok.; used 1 3392519 (FUSE) from stock

Removed old icemaker. Replaced with new one. All checks OK

Installed parts listed, all checks okay

Installed parts listed, all checks okay

Damper intermittently open & closing need to replace damper motor; used 1 242303001 (Damper) from stock

Adjusted door gasket and checks ok

Error code for unlevel. Checked over unit. Reset control but also advised and explained to customer how to get more and less water. And unit operation. Unit operates as designed.

Found water line coupler leaking. Removed line and line wasnt solid. Trimmed water line and inserted back into coupler and checked for leaks. No leaks found.

Found nut on fan blade loose. Tightened and checked ok.

Water in bottom of freezer floor again. Took drain tube brush through and cleared through into bottom. No blockages found.

Inspected the unit and found that the cold control was going out. Customer declined repair at this time

Inspected the unit and found a clogged drain line. Removed vibrator cover. Coils had a good frost pattern. Removed clog from drain. Reassembled cover. All checks OK

"Installed magnetron, capacitor, diode, and transformer, unit is heating properly."

"Found drain pump clogged, cleaned drain pump out, unit checks ok."

"Customer had lint build up in vent, cleared lint away, unit checks ok."

"Found drain line clogged and frozen, cleaned drain line, unit checks ok."

"Customer was having freezer temperature not staying consistent, reset main control, tested unit. All operations check ok."

Inspected unit and found the unit making a loud rumbling noise upon startup. When I took unit apart I found the roller wheels all spinning freely and without damage. Also found no damage on the tension pulley. Inspected the blower wheel and found a large amount of lint in one area causing the wheel to get off balance. Vacuumed out blower wheel. Put unit back together. Ran tests. All checks ok.

Installed new parts. All checks ok.

Installed new part. All checks ok.

Installed parts listed, all checks okay

Refrigerator section is not cooling. ; ordrd 1 WR51X10132 (Heater) and 1 WR55X38248 (Main board)

Unit is not making ice. Ordering a control board. ; ordrng 1 W11089236 (Board)

Replaced parts listed checks ok

Replaced drive belt. Checks ok ; ordrng 1 WH01X24180(ts) (Drive belt)

Inspected the unit and found error codes for basket spin failure. Ran a test cycle and could hear a grinding noise coming from the gear case. Inspected the underside of the unit and found it leaking grease from the ball bearings. Attempted to remove the washplate and it stripped the nut attached to the gear case. While in diagnostic the control would not let me reset error codes or reprogram the unit. The unit is five years old will need a tub job. Second tech and additional labor required. Tech recommends to replace the unit versus repair; rqstng P&A on 1 W11116592 (Control) and 1 W10752187 (Nut) and 1 W10902814 (Washplate) and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11454734 (Gearcase)

Water valve stuck open. Ordering part. ; ordrng 1 WD15X27703 (Valve)

Customer states that unit isnt cooling well in the fresh food section. Compressor and evaporator fan is running. Unit isnt moving air around. Found return blocked with ice. Cleared ice and verified air flow. Unit is getting moisture from a leaking freezer door gasket. Unit will need door gasket. ; ordrng 1 2159075 (Freezer gasket)

"Customer states that unit is no longer cooling in both sections. When tech arrived compressor was attempting to run but went into thermal overload. Pulled unit and removed rear panel. Compressor is going into thermal overload and is locked up. Compressor is drawing 7.6 A and not going down from there. Unit needs compressor, drier, start device, and freezer LED. . ; rqstng P&A on 1 WR87X10224 (Compressor kit) and 1 WR86X25269 (Drier kit) and 1 WR08X21100 (Relay) and 1 WR55X24064 (Capacitor) and 1 WR55X26671 (LED)"

Customer states that unit is leaking water from underneath. No ice built up in freezer section. No signs of leaks from cooling reservoir in fresh food section. Pulled the unit inspected rear. Found defrost pan full of water and overflowing. Condenser fan is running. Found water valve leaking at solenoid. Leaks under constant pressure. Unit needs water valve. Shut water supply off so it stopped leaking in the meantime.; ordrng 1 5221JA2006D (Water valve)

Installed new shifter and ran to test. Shifter is now operating correctly but control isnt sensing its position. No shorts in the harness. Unit needs another control board. ; ordrng 1 WH22X32357 (Control)

Inspected the unit and found a failed control board and infinite switch. Ordering parts; ordrng 1 DG44-01002A (Infinity switches) and 1 OAS-AG3-01 (Control board)