Local Reviews
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Tim R.
DRYER GE GTD45EASJ2WS Replaced idler pulley. Checks ok; pckd up 1 WE12X20395 (idler pulley)
Tim R.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Unit is out of warranty customer hast to get a parts and labor concession in order for it to be covered.
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced drive belt. Checks ok; pckd up 1 W11239857 (belt)
Tim R.
WASHER GE GTW465ASN0WW Replaced shifter. Checks ok; pckd up 1 WH05X25036 (mode shifter asm)
Tim R.
REFRIGERATOR FRIGIDAIRE LGHX2636TF7 Replaced dispenser. Checks ok; pckd up 1 5304512624 (DISPENSER )
Tim R.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 Replaced evap motor. Checks ok; pckd up 1 W10359880 (motor-evap)
Steve M.
WASHER ROPER RTW4516FW2 "Unit not completing cycles. Found faulty shifter and cam assembly. Replaced parts listed. Ran calibration. Unit operating ok; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Tim R.
WASHER WHIRLPOOL WTW5000DW1 "Checked unit over found that the gear case shaft has sheared off. Needs gear case inner and outer tub. Not worth repairing; rqstng P&A on 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11035751 (gearcase), states that autho needed"
Tim R.
RANGE FRIGIDAIRE LFEH3054UFA Needs glass top broken due to coffee up being dropped on unit.; ordrng 1 5304514197 (GLASS TOP)
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Icemaker not working. Unit is not filling. Installed new icemaker. Checks ok.; used 1 241798231 (
Tim R.
REFRIGERATOR SAMSUNG RF28R7201SR/AA Replaced refrigerator evaporator fan cover. Checks ok.; ordrng 1 #######(TSDN) (FRESH FOOD EVAPORATOR COVER)
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Unit is not fully defrosting. Recommend replacement of def sensor and new location. Install drainclip to prevent drain freeze over. Placing unit into extended defrost mode.; used 1 DA32-10104N (SENSOR), and 1 DA61-06796A (DRAIN CLIP) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2322MSEA Slow ice production. Icemaker will not cycle. Full of ice. Temp is good. Replaced icemaker. ; used 1 241798224 (IMK) from stock
Steve M.
REFRIGERATOR KENMORE 795.7315761 Unit not cooling. All fans are running. This is a LG LG built Kenmore French door. Compressor is cool to the touch. Needs sealed system work. *****Refer to another servicer. *****
Steve M.
DRYER SAMSUNG DV5451AEW/XAA Unit continues to run. Unit has a stuck motor relay. After opening and closing lid unit is running properly. Problem may start again but parts are NLA besides in our office. Qty 1 at this time. Main control DC92-00322E customer is going to wait and see if problem re occurres
Steve M.
DISHWASHER SAMSUNG DW80K7050UG/AA Tub is damaged. Rivets came out of door seal trim. Un repairable Unit is 2.2 yrs old
Steve G.
DISHWASHER FRIGIDAIRE FFCD2418US0A Customer states that eh unit will not drain or start now. Did find a shorted wire at the terminal. Repaired wire. Test ok.
Steve G.
FREEZER FRIGIDAIRE LFFH17F7HWD Customer states that the unit will go to high heat and temp of 25 the customer has to tap on the door and the unit will start. Customer is going to repair the unit himself.
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Pre ordering terminal block; ordrng 1 XXXXX (TERMINAL BLOCK)
Steve G.
WASHER LG WM2250CW Customer states that the unit is moving in wash. Found that lint was under the feet. Clean legs gave customer helpful tips
Steve M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Icemaker is not working and parts have been revised which needs replaced along with the Orion control board. Fresh food evaporator is frozen over and has been revised which needs updated2.5 years old in kitchen; rqstng P&A on 1 W10875099 (cover-evap) and 1 W10888881 (icemaker) and 1 W10918843 (ORION BOARD)
Steve G.
MICROWAVE LG LMV2031ST/00 "Customer stated that the unit is not getting hot. Load test the unit to verify. Customer is going to call warranty company to see if they will cover. Customer needs magtube, diode and capacitor... if they cover we will pre-order parts.Did advise that if warranty does cover the labor and parts. Service call is non-refundable."
Steve G.
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Installed new control board installed new evaporator fan cycle unit test OK
Shawn H.
DISHWASHER FRIGIDAIRE PLD4375RFC3 Installed gasket and splash shields. Ran unit to test for leaks. All ok. Door hinges are noisy but functioning ok. Oiled hinges to quiet them down.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 07 Customer unit was not cooling right in the refrigerator section. Found ice build up around the fan. Thawed out and noticed several cracks in the liner. tech installed liner repair kit per Samsung. Installed kit. ; ordrng 1 DA81-06100ATS (LINER REPAIR KIT)
Steve G.
DISHWASHER BOSCH SHX43C05UC/46 Customer states that the unit is has been leaking cycled the unit and did not see a suds issue. Cycled unit several times and was not able to get the unit to leak. Customer did check the basement and did not see any water leaking. tech advised customer that he can replace the tub seal would really like to catch the unit acting up. ; ordrd 1 494772 (sealing)
Shawn H.
DRYER WHIRLPOOL WED9200SQ0 Checked unit and found thermal fuse for exhaust shorted open. Replaced and ran to test. Unit heats fine. Checked exterior vent for air flow. Air flow was weak. Checked and unit was pushed back too far collapsing the flex duct. Pulled unit out and checked air flow. Air flow is much better. Temps at exterior are 120-130 on medium heat. All ok. ; used 1 3392519 (FUSE) from stock
Steve G.
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 "Customer states that the unit is getting warm. Installed new condenser fan motor. Found that the fan motor and shaft broke apart. Went and got a new fan motor and cycled unit. Found that the compressor is not starting up the way it should be. It is cutting in and out. The condenser fan motor is cutting on and off. The inverted board is making a beeping noise. Customer also needs new inverter board. Unit is 14 year old in kitchen. ; rqstng P&A on 1 W10629033 (INVERTER BOARD), pckd up 1 WPW10124096 (CONDENSER FAN)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS6HF6JB0 "Customer stated that after I left temps decreased and control flashed a 4. This is an error for the damper control. Unit shut down cooling when it sensed issue with damper. Replaced damper and ran to test. All ok. Compressor is running, condenser fan is running, evap fan running, damper opens/closes. Ran unit to check frost pattern on evaporator to make sure itÕs cooling. Unit has a good even frost pattern. All ok."
Shawn H.
WASHER SAMSUNG WF42H5000AW/A2 "Checked unit for codes and only code stored is a door code. Ran unit in diagnostics quick test. Unit will not spin and throws 3E2 error code. Code is related to motor issue. Rotor is good, no cracks. Stator specs out good. Harness test good. Hall sensor is on the low side of good. Unit needs hall sensor, main PCB, inverter board and door boot. ; rqstng P&A on 1 DC31-00098A (HALL SENSOR) and 1 DC92-01531B (PCB)"
Shawn H.
WASHER WHIRLPOOL WTW5500XW2 F9E1 long drain no drain code. Tub was still full of water. Cleared water and ran diagnostics to test. Pump getting voltage but not moving water. Removed pump to inspect. No blockages found. Unit needs drain pump. ; ordrng 1 W10276397 (pump)
Shawn H.
ELECTRIC RANGE FRIGIDAIRE FGES3065KFF "Checked unit and found F11 code as soon as unit powers up. F11 is a shorted button code. Checked ribbon strip, no loose connections. Cleaned strip and reinstalled. Unit still gives F11 code. Unit needs touchpad and main control. ; ordrng 1 316462865 (controller) and 1 318922136 (panel assembly)"
Shawn H.
WASHER GE GTW330ASK2WW "Checked unit and found it full of water still. Ran diagnostics and found error codes for out of balance and no drain. Ran test mode to pump, getting 120vac from ground to neutral side at board. Board is shorted out sending voltage to the neutral side of the pump. Pump will not run due to this. Unit needs control and possibly pump. It may have been damaged from voltage being applied to wrong side. Unit needs control and pump. ; ordrng 1 WH18X28642 (CONTROL) and 1 WH23X27574 (pump drain asm)"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Replaced main board and ice maker. Hit test button on bottom of icemaker, unit harvested then filled with water. Unit checks ok. Showed customer how to test icemaker in future."
Shawn H.
WASHER SAMSUNG WA45H7000AW/A2 Ch code unit and found UE error code present. Unit was 1.5Ó out of level towards the front. Leveled unit and ran to test. Unit still throws UE. Left front shock is worn from forward tilt. Unit needs front shocks. ; ordrng 2 DC97-05280W (SUSPENSION ROD)s
Shawn H.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Checked unit and water is coming from fresh food defrost drain. Removed evap cover and inspected. Drain is clogged and needs leak kit. Also found mullion not closing allowing warm air and moisture in. Freezer drawer is broken at front. Red light was for a filter reset. Advised customer and showed how to reset. Unit needs mullion, and freezer drawer. ; rqstng P&A on 1 1111111FREEZERTRAY (FREEZER TRAY) and 1 111111MULLION (MULLION), used 1 DA82-01415A (LEAK KIT) from stock, states that autho needed"
Kevin S.
WASHER LG WM2650HWA "Installed noise filter and heating element. Put unit back together, plugged in unit, hit power on and breaker tripped once again. Old heating element has burnt spots, suspect issue is in the wiring harness itself. Checked over for what i could see involving the wiring harness did not see any visible damage, other than trying to remove tape from wiring. I did check customers wall outlet, 120v coming in and used tester to make sure outlet wiring was correct. Talked over with customer, advised about possible short in harness. Will look to return noise filter board. Customer looking to not repair but purchase a new washer."
Kevin S.
WASHER WHIRLPOOL WTW5000DW1 "Customer claims last time a load was ran unit was started, it had filled but did nothing, water stayed in unit, sensing led was flashing. They tried cancelling and unplugging unit, same thing. Upon arrival, same thing, tried putting into diagnostics no go. I checked Ac and DC voltage checks at board level ok, and green led was lit. Checked for any loose connections underneath, none. Called techline, had me ohm out J6 connector found open. Lid lock assembly is bad, sometimes that will prevent unit from going into diagnostics, sometimes not. Customer decline repair, will look to fix himself."
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Fill tube keeps freezing need to replace fill tubing replaced fill tube and recycled IMk and checks ok; used 1 DA97-00209Z (FILL TUBE HEATER) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Adjusted and lubed door closer to take out that common clicking noise that these side by sides make.
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18IL6DMM Found unit on GFI circuit instructed cust to have electrical get off that circuit
Kevin S.
DISHWASHER SAMSUNG DW80K5050UW/AA "Created Samsung Ticket # 4150836433 . Upon arrival customer had unit out of cabinet, i wired up extension cord. Put unit in quick wash, unit filled, but wash motor never really wash, proceeded to drain. Wont drain, getting OC error. Used STG app checked through steps, replaced drain pump, checked for any blockages none. Unit still throwing error code, suspect bad case break but ordering control as well. ; ordrng 1 DD82-01111A (CASE BREAK) and 1 DD82-01338B (CONTROL)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1826LQC EVAP fan motor is out installed new fan motor; used 1 242077701 (
Kevin S.
REFRIGERATOR SAMSUNG RT21M6215SG/AA "Upon arrival took temp readings freezer around -10 and frig around 41F. If i put the infrared beam to the vent hole areas im reading around 37 degree mark. Customer complaint seems frig should be cooler than it is. They purchased the unit in middle of May, and originally had the setting in the middle. From the beginning they have felt the unit is not cooling to proper temps. They then have the setting turned all the way up on the frig section. They have multiple thermometers in the unit... not all read entirely accurate but again with my infrared gun is what i used to take temps. Checked for any frost or ice build up in the unit and there was none. Unit not overly packed or anything. Unit appears to be cooling but again even at coldest setting should start freezing things in the frig. Called techline, had me put unit into diagnostics mode did not find any error codes. Explained everything in detail to tech, could possibly be a sealed system issue. W
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA Temps in FZ 0-3* FF 35-39* calling techline-Demarcus -temps a check ok amp draw 1.3 file #82854068
Kevin M.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Drain is plugged cleaned out and adjusted the grommet
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311PFGA Installed control board ice maker and checked frost pattern on EVAP coil and checks ok
Brad A.
DRYER SAMSUNG DV48J7770EP/A2 "Found idler pulley and rollers making loud squealing, Installed new rollers and pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 2 UNKNOWN (ROLLER) from stock"
Brad A.
DRYER SAMSUNG DV42H5000EW "Found element grounded to unit, installed new element, uni5 is cycling properly.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28K9070SR/AA Unit needs repaired per ice maker bulletin ASC20170602002
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Not DISP water and new reservoir is froze up; ordrng 1 W10702033 (reservoir) and 1 W10865826 (valve)
Brad A.
REFRIGERATOR GE TFX25JPCCWW "Located in the kitchen, manufactured 1999.Found FF door gasket not sealing properly, ordered new gasket.; rqstng P&A on 1 WR24X526 (GASKET)"
Brad A.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Found no voltage going to compressor or fans, the display is distorted, needs main control and display. Ordered control and display module.; ordrng 1 DA64-03364A (DISPLAY BOARD) and 1 DA92-00233D (MAIN CONTROL BOARD)"
Brad A.
WASHER LG WM2277HW "Found drain pump not spinning with proper voltage applied, found pump casing with crack in it, ordered pump casing and drain pump.; ordrng 1 3108ER1001B (PUMP CASING) and 1 4681EA2001T (DRAIN PUMP)"
Brad A.
REFRIGERATOR SAMSUNG n/a "Found back wall frozen, evaporator fan not working with proper voltage applied.Needs new ff evaporator cover, main control,heater, defrost thermostat, located in the kitchen, manufactured 9/2016Collected Deductible 100 ; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (FF EVAPORATOR COVER ) and 1 UNKNOWN (FF DEFROST THERMOSTAT ) and 1 UNKNOWN (FF HEATER)"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Needs more work.; saved tckt
Tim R.
DRYER WHIRLPOOL WED4815EW1 "Checked unit over found vents plugged up also found blown thermal fuse and high limit thermostat. Replaced fuse and thermostat. Checks ok. Instructed customer to clean vents before using or this would happen again. ; used 1 279816 (FUSE), and 1 W10909685 (FUSE) from stock"
Tim R.
REFRIGERATOR SAMSUNG RT18M6213WW/AA "Checked unit over found that the unit was not cooling in the refrigerator or freezer section. Found both fans were running also compressor was running fine. Unit has a sealed system week. Also could not get ice maker to cycle unit needs a new control. Not worth repairing. Due to cost.; rqstng P&A on 1 DA92-00979C (ELECTRONIC CONTROL) and 1 DA96-01038P (EVAPORATOR ) and 1 DA97-17301A (DRAIN TRY/CONDENSER ) and 1 MSV4A1AL1R/TT3 (COMPRESSOR), states that autho needed"
Tim R.
WASHER WHIRLPOOL WTW4815E6FW1 Replaced agitator. Checks ok; ordrng 1 WP3951744(TSDO) (agitator)
Steve M.
MICROWAVE GE JVM3160RF3SS Placed amp clamp on L1 power cord wire at noise filter board on hi power. Microwave pulling 14.27 amps. Unit has built in 20 amp fuse on L1 not blown.Microwave checks OK. Customer has issue with household powerUnit is 1.5 years old located in kitchen
Steve M.
REFRIGERATOR GE PSE29KSEBCSS Water filled tube to icemaker separated in cavity liner void filling the insulation with water and freezing over running down the rear of unit. Corrected waterline situation and applied sealant around the rear entry point of water line
Steve M.
REFRIGERATOR ULINE n/a Installed new communications cable from control to rear of unit.
Tim R.
RANGE ELECTROLUX EW30EF65GSC Replaced control board for burner. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EW/A3 Checked unit over found that the unit wasnÕt heating had a blown thermal fuse and a bad control causing unit to overheat and short out fuse. This is the solution we believe due to the description and tested of the unit. Not a guaranteed fixed but our best possible solution.
Tim R.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Checked unit over found that the display wasnÕt reading the temperature. Found shorted wire on display. Fixed repaired wire. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Replaced icemaker due to not cycling. Checks ok; used 1 243297607 (
Tim R.
DISHWASHER WHIRLPOOL DU1055XTVQ0 Checked unit over found that the unit had a motor that was over heating after a few mins of running then would shut down. Needs new motor assembly. Called Laura about repair and it just rang and rang with no answer. Texted her and told her to call me about repair.
Tim R.
WASHER WHIRLPOOL WTW8500DC2 Replaced control panel due to F6 E 3 error indicated communications error between display and control. Checks ok
Steve G.
REFRIGERATOR ULINE n/a E6 and the customer will unplug the unit. Last had lot of frost on the back wall. Kerry at techline Per techline the thermistor is fine other wise it would throw up another error code80-54006-00; pckd up 1 80-54006-00 DO (THERMISTOR)
Tim R.
DISHWASHER BOSCH SHE3AR76UC/22 Reinstalled middle spray arm. Checks ok.
Steve G.
WASHER GE GTW460ASJ4WW Last time out the customer states that the unit would over fill and the pressure switch is on the main board. Different issueCustomer states that the unit does to spin out. Found oil under the unit. There is oil all over all the the components . Hand spun the unit and found that the outer tub is bad as well. ; rqstng P&A on 1 GEWH01X24697 (BELT) and 1 GEWH05X24185 (CLUTCH) and 1 GEWH05X25036 (SHIFTER) and 1 GEWH38X27335 (TRANSMISSION) and 1 GEWH49X25379 (PULLY) and 1 GH45X26175 (OUTER TUB) and 1 WH20X24696 (MOTOR)
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 "Customer states that another company was out July 2, 2019 This is a second opinion. Customer needs refrigerator section. Main board, evap cover, and liner tape. Customer has cracks in the liner Customer has to unplug the unit for 2 days prior to coming back out. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR EVAP COVER WITH FAN) and 1 3333 (LINER REPAIR KIT. )"
Tim R.
WASHER ELECTROLUX EIFLW55HIW0 Replaced bellow checks ok
Tim R.
DISHWASHER KITCHEN AID KUDK02CRBS2 Replaced parts listed. Checks ok
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF1 Customer states that lower ice maker is not making ice. ; ordrng 1 241798233 (LOWER ICE MAKER)
Tim R.
OVEN THERMADOR PRSG364GDS Replaced ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock
Steve M.
DRYER WHIRLPOOL WED7000DW1 Dryer is not heating properly. Found loose wire on sensor bar unplugged. Reattached wire unit is operating properly2.5 years old in laundry Center
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Found icemaker frosting on bottom of unit. Dispenser seal not sealing properly allowing warm air into ice room. Removed and cleaned surfaces to ensure proper sealing. Filled dispenser with water. No more signs of leaks. Unit checks ok
Shawn H.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed all provided parts. Advised customer ice bucket would be full in 24 hours and to dispose of. All ok.
Steve M.
MICROWAVE OVEN THERMADOR PODMW301J/01 Slight rattle coming from microwave. Noise is coming from turntable assembly. Rattling from wave guide cover. Removed and adjusted. All components check ok.
Steve M.
FREEZER FRIGIDAIRE FFU20FC4CW3 Unit has a clogged evap drain. Customer is going to defrost and clean unit out.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHC2345LF3 Micro switch was stuck in dispenser module causing unit to constantly dispense ice or water. Disassembled module lubricated with WD 40 unit is operating OKIf problem comes back a new dispenser module will need to be installed
Steve G.
WASHER KENMORE 796.402729 Customer states that the unit is leaking on the floor and will leak when not in use. Found the cold water valve was bad. Installed new valve. Cycled. Customer did have questions regarding the deductible. Tech did verity with office. Customer spoke to HBW to dispute the deductible Kelly and ASI did get the email for the change in Deductible. ; pckd up 1 5220FR2075L (WATER VALVE)
Steve G.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA 03 Installed new icemaker clip assembly and new heater drain hose cycled unit checked OK
Steve G.
DRYER HOTPOINT HTX21EASK0WW "Customer states that the unit will not start. found that the thermal fuse was blown. Installed new fuse. Cycled unit test ok. Advised customer that they must have the house vent clean out. Actually run a snake/ brush thru the entire house vent. If the customer just puts their hand up the vent and clean it that way or a shop vac or a leaf blower, tech explain to the customer they are not doing anything but wasting their time. Advise customer do not use the dryer because it is a fire hazard. Customer understood that it is a fire hazard and adv tech they will not use the unit. ; pckd up 1 WE04X25196 (dryer thermostat)"
Steve G.
DISHWASHER BOSCH SGE53U55UC/B3 Mark techline. Spoke to techline unit was possibly the unit was programming .. put the unit out of programming.
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 Pre-diagnosis. Will order idler kit with belt and brake kit.; ordrng 1 38505P (BRAKE KIT) and 1 959P3 (IDLER PULLEY KIT)
Kevin S.
WASHER ELECTROLUX EWFLS70JSS1 "Customer claims the past 2 weeks the unit is spinning vey loudly, roaring noise. First checked and spun drum by hand, unit is roaring. Put unit into rinse and spin, unit definitely has bearing going out. ; rqstng P&A on 1 134408400 (SCREW) and 1 134642100 (REAR OUTER TUB WITH BEARING)"
Shawn H.
DRYER GE GTDP490ED7WS Checked unit and found knob cracked causing timer not to turn. Installed new timer knob and ran to test. Unit heats fine now. Leveled unit and a checked vent. All ok. Please mail out invoice.
Shawn H.
REFRIGERATOR KITCHEN AID KTRC19MKBL00 Checked unit and found defrost drain clogged. Water is overflowing drain when unit defrosts. Water drips below into fresh food section. Cleared out drain and installed heater wire. All ok . Please mail out invoice.
Shawn H.
REFRIGERATOR SAMSUNG RS265TDRS/XAA Installed all provided parts. Advised customer temps would be back to normal in 24 hours. When unit was powered up 5E code appeared. This is a defrost sensor error in the fresh food section. Sensors test good and voltage is good. Reset and advised customer to monitor. If code comes back unit will need defrost sensor.
Kevin M.
REFRIGERATOR SAMSUNG RS25H5000SR/AA Called Joe at techline-waterline leaking inside door whole FZ door needs replaced per.techline; rqstng P&A on 1 DA60-00258B (TUBING) and 1 DA82-02520A (DOOR)
Shawn H.
REFRIGERATOR SAMSUNG RF23M8090SG/AA Installed all provided parts. Advised customer ice bucket should be full in 24 hours and to dispose of.
Kevin M.
REFRIGERATOR WHIRLPOOL ED5FVGXWS00 DISP not activating anything; ordrng 1 W10850436 (cover-frnt)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Blades on ice bucket or bent ordered new ice bucket to be installed; ordrng 1 241860803 (ice container asm)
Shawn H.
DISHWASHER KITCHEN AID KUDS30FXSS8 Checked unit and found upper rack adjuster broken. Replaced from stock. All ok. ; used 1 W10712394 (ADJUSTERS) from stock
Shawn H.
WASHER WHIRLPOOL GSQ9631LW0 Installed new seal. All ok.
Shawn H.
DISHWASHER FRIGIDAIRE PLD2855RFC1 Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER LG WT901CF Installed new pump and clamp. Ran to test. No more leaks. All ok.
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 Replaced parts. Made sure unit is tumbling and heating ok on bot auto and timed dry modes. Unit checks ok.
Kevin S.
DISHWASHER FRIGIDAIRE FPID2498SF "Unit had an i30 error... leak in the basin. Prior too the customer had drainage issues causing a backup. Pulled out unit, dried with towels. Hooked up unit outside of cabinet, unit filled and washed, no leaks. Installed back in the hole, the install/deinstall tooks some work and assistance from customer. There was NO high loop in the drain hose, explained to customer, used zip tie to fasten high on sink plumbing. Customer has 5yrs warranty from hansbargers per POP. Please change billing to safeware."
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Replaced parts, checked everything to service bulletin. Pulled out water line slightly from fill tube. Changed out board. Unit is running checks ok."
Brad A.
DISHWASHER WHIRLPOOL KDFE104DSS2 "Found unit not draining, installed new drain pump, unit also needs control board. Ordered control. Unit located in the kitchen, manufactured 4/2016; rqstng P&A on 1 W10854215 (CONTROL)"
Brad A.
DRYER GE DBSR463EG5WW "Found timer knob slipping, not turning timer properly. Ordered new knob.; ordrng 1 WE1M654 (KNOB AND CLIP)"
Brad A.
DISHWASHER LG LDF8874ST "Found control board not sending proper voltage to pump, ordered control.; ordrng 1 UNKNOWN (MAIN CONTROL ) and 1 UNKNOWN (DRAIN PUMP)"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Received call from Samsung, was instructed to install new control board and drain tube.; schdld next appmnt for 8/7 WED !"
Kevin M.
REFRIGERATOR AMANA ARSE665BW Installed new cont brd
Kevin M.
REFRIGERATOR KENMORE 10660834101 Cond fan motor open windings
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new water valve and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 We not opening to the IMk replaced we and checks ok; used 1 242252702 (VALVE) from stock
Kevin M.
FREEZER FRIGIDAIRE FFFU14F2QWP Installed new dryer filter compressor and repaired leak on condenser line and checks OK
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Installed new defrost thermostat, heater, control and cover, unit checks ok."
Brad A.
DRYER MAYTAG MEDE300VW1 "Found idler pulley, belt, and one roller worn out, replaced all three, unit is working properly.; used 1 279640 (PULLEY), 1 WPW10112954 (BELT), and 1 WPW10314173 (ROLLER ) from stock"
Brad A.
WASHER SAMSUNG WF220ANW/XAA "Installed new drain pump, unit is draining properly. Checks ok. Found drain going down slow, informed customer to get the drain cleaned out."
Brad A.
RANGE LG LDG4313BD "Found unit now going 50 degrees over the setting, called Techline, talked to Keith, was told that LG will be in contact with the customer
Brad A.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found ice build up around evaporator fan, causing rattling noise, steamed and removed all ice. Checked fill tube for icemaker. Unit was filling properly."
Brad A.
WASHER KENMORE WPRE6100GOWT "Installed new motor, unit is working properly. Checks ok."
Brad A.
REFRIGERATOR BO SAMSUNG RF263BEAES "Installed icemaker kit, unit is working properly."
Tim R.
REFRIGERATOR WHIRLPOOL ED5FZGXWS08 Checked unit over found that the inner tabs on the dispenser assembly were broken. Only repair possible is replacing the door due to broken dispenser hinges. Door is NLA per DAP. Unit is about 9 years old in kitchen. ; rqstng P&A on 1 WPLW10439973(NLA) (FREEZER DOOR SO)
Steve M.
DISHWASHER FRIGIDAIRE FFBD2412SS2A 82845402 Tommy @ techlineAdvised him of the history of the dishwasher and parts installed. Concluded that the customer has a issue with the home wiring coming to the unit. Advise customer to have home electrical circuit dedicated to the dishwasher
Steve M.
DISHWASHER FRIGIDAIRE FFBD2406NB11B Dishwasher will not start at all. Main control malfunction.; ordrng 1 5304512731 (MAiN CONTROL)
Steve M.
WASHER WHIRLPOOL WTW8500DC2 "F6 E3 error code, needs a new console Two years old located in laundry room; ordrd 1 W10838672 (console)"
Steve G.
DISHWASHER BOSCH SGE53U55UC/B3 Customer want to schedule for Tuesday ; schdld next appmnt for 8/6 TUE !
Steve G.
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Customer states that the unit is not cooling. Found that the unit is not going into defrost mode. ; ordrd 1 WPW11035836 (CONTROL) and 1 WPWPW10436849 (HEATER) and 1 WPWPW10464673 (EVAP MOTOR)
Shawn H.
DRYER WHIRLPOOL WED4815EW1 Checked unit and found thermal fuse for blower housing shorted open. Unit heats fine. Advised customer to shorten and clean vent. Vent is long and curled behind unit and is 60% blocked. Need to order factory thermal fuse. ; ordrng 1 WP3392519 (thermal fuse)
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS6HF6JB0 Collected deductible by check. $100.00 checked unit and found damper motor not closing. Allowing unit to over cool fridge section. Customer had complaint of no cubed ice. Found solenoid stuck in crush position. Freed solenoid and ran to test. Had cubed and crushed ice now. Unit needs damper motor assembly. Please put on schedule for Wed Aug 7 after 2 pm.; ordrng 1 241600906 (damper assy)
Shawn H.
DISHWASHER BOSCH SHP68T55UC/01 Checked unit and sump still has some water in it. No blockages found. When unit is powered up E23 code appears right away. Code is in reference to a drain pump issue. Per tech sheet if resistance between any two terminals of the drain pump is close to 80.5ohms to replace the main control. Readings at terminals at board are 79.5ohms. E15 code is a water leak code. Leaks is coming from drain pump o ring. Unit needs main control and drain pump. Pump is on page 4 of diagram part 0412 and control is on page 5 of diagram part 0510. Will call with quote once BSH works.
Shawn H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Checked unit and found error E2 for ice maker. Motor lost position. Ran ice maker in test mode and it would not cycle. Unit needs ice maker. Ice bucket had a hole in it near the auger. Customer has complaint of condensation build up along top and back wall. Found right side door gasket torn but unit also falls under service bulletin for issue. Unit needs ice maker, ice bucket, door gasket, and service bulletin kit. ; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10846057 (gasket-fip) and 1 WPW10347093 (ice container) and 1 WPW10764668 (ice maker)"
Shawn H.
DISHWASHER BOSCH SHX3AR75UC/21 Customer state that soap isnÕt dispensing and dishes are still not coming clean. Ran unit in diagnostics to check for error codes. None found. Ran unit to test. Dispenser door didnÕt open one time when testing. Customer state that they havenÕt been using the dispenser since I advised them to put pods into bottom. Temp at faucet is 130 degrees but water temp in unit is on to 90. Water isnÕt being heated. Heater is good. Control not sending power to heater. Unit needs control. ; ordrng 1 705047 (control unit)
Shawn H.
WASHER LG WT901CW Spoke with customer and he sent a pic of the crack in the pump. Unit will need drain pump. DAP is closed and I cannot pick up at this hour. Customer ok with rescheduling for tomorrow with pump. Ok per Dan. ; ordrng 1 5859EA1004F (DRAIN PUMP)
Shaun S.
DISHWASHER SAMSUNG DMT800RHS/XAA "Removed and replaced parts on unit, ran and checked for leaks, unit checks ok upon techs departure"
Shaun S.
DRYER FRIGIDAIRE AEQ6000ES0 "Upon arrival tech went to install new motor in unit, upon trying to get blower wheel off of old motor blower wheel striped out and now canÕt b removed from olmotor. Gathered rice and part number and tenants ok the $94.22 part which is new wheel and blower housing reset appt with customer on wed between 8-12; ordrng 1 131775600 (blwr housing w/wheel)"
Shaun S.
WASHER WHIRLPOOL WFW9200SQA12 Found that drain works and runs just fine no problem on drain running tech feels needs a new board and pressure switch ; ordrng 1 MAINBOARD and 1 PRESSURESWITCH
Kevin S.
DRYER - GAS ELECTROLUX EFMG627UIW0 "Put unit into timed dry normal heat, 75 mins.... then tested on high heat. Unit is tumbling and heating ok and temp change as noted. Put unit into airflow only to cool down for a few mins... then put unit into a Normal with normal heat and Auto function, unit started on 45 .... timed down to 42 mins. Open door, is heating closed door and unit ran then unit went to around 20mins and has continued to decrease on time since then. Unit when at first is sensing the display shows no numbers but 3 led dots will cycle across, it will do this for a few minutes before a time is shown. Proceeded with 2 bath towels,that i wetted, then put in unit again on Normal, with normal temp and Auto. Unit proceeded to sense for a few minutes, then timer read 55 mins. Unit continued to heat and tumble as the display counted down. Again can not duplicate the issue, talked to customer Mark on phone for details. He will continue to monitor."
Kevin S.
RANGE FRIGIDAIRE FFEF3016TSD Door handle is stripped will order new handle for customer.; ordrng 1 5304520635 (DOOR HANDLE)
Kevin S.
WASHER SAMSUNG WF50K7500AW "Customer claims unit had been getting progressively louder during the spin cycle but appeared to them to be loud from the beginning Of purchase since they have owned it. The unit no longer wants to spin out. I put unit into a rinse and spin minus the rinse, unit drains without issue, but unit tries to spin up slightly then stops and does this over and over. What movement occurs you can definitely determine bearing noise. Door is locking appropriately. Pulled up error codes UB- for unbalanced, DC, DDC, and BC2 which i can not find. Unit is stacked and into a bathroom in a tight location. This would require 2 man job and double labor. Requesting parts as follow: Rotor/Stator assembly with position sensor, also rear outer tub with bearing. ; saved tckt"
Kevin S.
DISHWASHER LG LDT7797ST "Found small dent in lower door area on inside. Called in office talked to Marlise, will return on parts warranty, need new door panel ordered.
Kevin S.
WASHER ELECTROLUX EFLW417SIW0 "Put unit into diagnostics,unit will only fill and drain. Had an error E5A high temp on control due to overload. Removed belt both motor and tub spin freely. Checked and ohmed out motor, ok. According to tech sheet problem with either motor control or motor. Motor should be covered under 10yr warranty, will return if not needed. Did not collect service call at the moment, customer was not home and had to wait till 3:45pm for housemate to let me in. Called and talked to gentleman over phone about the repair.; ordrng 1 5304505271 (motor) and 1 5304505521 (motor control)"
Kevin S.
WASHER MAYTAG MVWC416FW0 "Put unit into auto diagnostics, unit filled, agitated, upon spinning load roaring noise. Unit completed without errors, however even spinning tub by hand has a loud roaring noise. Needs new gearcase assembly. ; rqstng P&A on 1 W11035747 (gearcase)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR1821TF0 Freezer door notsealing properly ordered gasket shims and sealant ; ordrng 4 240311303 (washer)s and 1 242193209 (gasket-frzr door) and 1 5304469950 (sealant)
Kevin M.
REFRIGERATOR MAYTAG MSD2576VEM00 Pad on DISP is activating intermittently ; ordrng 1 W10176455
Kevin M.
REFRIGERATOR SAMSUNG ELECTRON RF30KMEDBSR/AA Put sensor in proper position and order new crisper rails ; rqstng P&A on 1 DA97-12688E (CRISPER RAIL SHELVE WAS BROKEN BY PREVIOUS COMPANY )
Tim R.
REFRIGERATOR GE GSS23QSWASS Replaced fill valve due to sticking open and flooding the customers floors. Checks ok
Tim R.
DISHWASHER GE GDP695SSM5SS Adjusted door so itÕd seal properly and not leak. Checks ok
Tim R.
RANGE KITCHEN AID KECC607 Checked unit over found more then half of the model and serial tag missing. Unit needs new main control and user interface. Due to not having full model parts arenÕt available.
Brad A.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Found frost pattern only covering 25% of evaporator, needs new evaporator and dye filter. Ordered evaporator and dye filter. Located in the kitchen, manufactured 5/2018; rqstng P&A on 1 UNKNOWN (DYE FILTER) and 1 WP2188822 (EVAPORATOR )"
Tim R.
DRYER WHIRLPOOL LEQ9508PW1 Checked unit over found that the unit over found wire caught in the blower wheel. Removed wire from blower wheel checks ok.
Brad A.
REFRIGERATOR GE GSS25QSWASS "Found auger and ice bucket not turning properly, ordered new bucket assembly. Located in the kitchen, manufactured 2/2007; rqstng P&A on 1 WR17X12091 (BUCKET AND AUGER)"
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced lower spray arm. Checks ok.
Tim R.
WASHER MAYTAG MVWB850WQ1 Replaced drain pump and tested. Checks ok
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Installed new y clips, drain tube, control, and icemaker, unit is still freezing up. Called Techline talked to James, they took pictures and video through video conferencing. They are sending information to engineers to make a decision on what to do with the unit.; schdld next appmnt for 8/6 TUE !"
Tim R.
DISHWASHER LG LDT7808ST Called tech line and reported issues again. Per Tony at LG putting unit into final review for replacement. Sent him customer email address and proof of purchase per his instructions. He also gave us a new TCC number.
Brad A.
REFRIGERATOR SAMSUNG RF31FMEDBWW/AA "Found back wall of FF section frozen, needs leak kit, ice maker, and y clips. Customer needs to unplug unit for 48 hours prior to service.; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA82-02367A (Y CLIPS) and 1 DA97-15217D (ICEMAKER )"
Tim R.
DISHWASHER KENMORE 665.14833N511 Knocked out garbage disposal cap and replaced drain pump. Checks ok.
Tim R.
WASHER HOTPOINT HTW200ASK1WW Replaced drain pump and cleared water out of tub. Checks ok.
Tim R.
ELECTRIC RANGE SAMSUNG FER300SB/XAA Replaced front right burner switch. Check ok
Tim R.
RANGE MAGIC CHEF CGR3742ADW Replaced ignitor. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Replaced temperature control. Checks ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Unit is producing ice but at a slower pace. Found a small sign of water tube freezing but did not seize waterwater fill completely. Installed new gaskets; used 1 5303918784 (AIR HANDLER) from stock
Steve M.
RANGE FRIGIDAIRE FEB24S2ASV Installed new clock assembly. Oven is heating OK
Steve M.
DISHWASHER GE GDF520PGJ0WW Dishwasher over filled with water. Found float switch stuck. Corrected miss you and dishwasher is operating properly
Steve M.
WASHER WHIRLPOOL WTW4816FW2 Washer is making a squeaking sound. Replace drive belt washer checks OK; used 1 W10006384 (BELT) from stock
Steve M.
RANGE FRIGIDAIRE LFEH3054UFA Loud rattling noise during oven operation. Found a loose cooling fan motor assembly. Removed assembly adjusted metal tabs on motor to secure itself inside of air duct. Oven operation is now quiet
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Icemaker has slow ice production. Replaced water valve refrigerator is operating properly; used 1 242252702 (VALVE) from stock
Steve M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Installed new control board
Steve G.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Install new main board installed new icemaker no way to cycle this icemaker
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA FRA01078804 Installed new main board. Cycled; pckd up 1 A01078804 (control)
Steve G.
WASHER SAMSUNG WF45K6200AW/A2 installed new lock installed new drain pump assembly cycled unit test OK
Steve G.
WASHER SAMSUNG WA45H7000AW/A2 01 Spoke to our old ticket number is 4150818131
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413US1A Customer states that the unit is not draining. Found a loose wire to the drain. Repair and reseated and secure the wire. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 13 "Installed new ice maker, clips and seal up the ice room. Cycled."
Steve G.
RANGE GE CGS990SETSS Installed new oven door switches the top oven door switch caught fire calls in a little damage to wire harness Tech cleaned up wireless cycle unit test OK
Shawn H.
MICROWAVE SAMSUNG ME18H704SFW Installed all provided parts and ran to test. Unit would not heat after installing new control. Checked and found high voltage fuse on filter board open. Replaced fuse and ran to test. All ok. Unit is not drawing high amps to blow fuse. Fuse was weak from heating with no cooling fan operation. ; used 1 14QBP20CSB (20 AMP FUSE) from stock
Shawn H.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Installed all provided parts. Advised customer to empty first full ice bucket and that temps would be normal within 24 hours. All ok.
Shawn H.
OVEN GENERAL ELECTRIC JB860EJ2ES Checked unit and found upper door not closing fully keeping light on. Left side hinge wasnÕt fully inserted. Realigned door and it contacts the switch correctly. This will also cause a no heat on the upper oven. Checked elements and all are within spec. Voltage to unit is good. Ran preheat on upper to 350. Unit heated up fine. Cycles both broil and bake during preheat and both work. Temp sensor is good. Door switch not closing caused no heat. All ok.
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QF4A "Upon arrival tested unit with new display and found that we were still having same issue tech went got extension cord out of truck and found unit works just fine, according to breaker box the fridge and dishwasher on same breaker and have no problem with fridge at all so either breaker box is not labeled correctly or supply voltage to dishwasher has failed, tech originally had 120v to unit, customer verifi d that now we got nothing, she contacting electrician to find out hats going on."
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6LF7JW3 Found compressor locked up unit not worth repairing
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHI2131QP3 Installed new ff door gasket and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Installed ff EVAP fans and new control brds
Kevin M.
REFRIGERATOR GE PGCS1RKZASS Rails on freezer door bearing are jamming up
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new adapter kit and adjusted the freezer door and checks ok
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new adapter kit and adjusted the freezer door and checks ok
Brad A.
DRYER KENMORE 110.676226 "Found heating element open, installed new element, unit is heating properly, Checks ok.; used 1 279838 (TS) (ELEMENT) from stock"
Brad A.
REFRIGERATOR LG LFX25978SW/00 "Installed new icemaker, unit is working properly."
Brad A.
REFRIGERATOR FRIGIDAIRE LFFU17F5HWN "Installed new evaporator fan motor, unit is cooling properly."
Brad A.
WASHER MAYTAG A112 Found motor locked up. Customer does not want to repair unit. Customer will pick up unit.
Tim R.
REFRIGERATOR SAMSUNG RF18HFENBSR Replaced icemaker due to unit not cycling. Customer also needs a plumber because the fitting that is suppose to connect to the refrigerator is broken. ; used 1 DA97-07603B (IMK) from stock
Tim R.
WASHER MAYTAG NTW4516FW2 Replaced control and fill valve. Checks ok; ordrng 1 W11210463(TS) (valve)
Tim R.
WASHER LG WM2277HW "Checked unit over found bearings completely worn out in tub and dragging on bellow and front tub. Unit needs complete tub assembly and bellow. Not worth repairing. 10-12 years old in basement. ; rqstng P&A on 1 3044ER0003A (FRONT TUB) and 1 3045ER1006E (SPIN BASKET) and 1 4986ER0004B (BELLOW) and 1 AJQ35154201 (REAR TUB), states that autho needed"
Tim R.
WASHER GE GTWN4250WS Cleared out drain pump. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80F600UTF Replaced dispenser. Checks ok
Tim R.
DRYER MAYTAG MED5100DW0 Replaced rear roller. Checks ok.; used 1 W10314173 (ROLLER KIT) from stock
Steve M.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA "L1-30583117387 Krystal @ LoweÕs paid 50 on travel for dispatch slom7188ffe3-1Called Samsung tech line ran refrigerator and forced freeze mode verified temperatures dropping on coil from main control test points. Recommend installing new controls.; rqstng P&A on 1 DA92-00215C (INVERTER BOARD) and 1 DA94-02963A (MAIN CONTROL), states that autho needed"
Steve M.
REFRIGERATOR HOTPOINT HTR16ABSHLWW Unit is thawing and re freezing food in freezer. Defrost timer making grinding noise. Stuck in defrost randomly. Gears are strippedInstalled new defrost timer; ordrng 1 WR9X502 (timer defrost (TS))
Tim R.
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWA Replaced control and fan. Checks ok.
Tim R.
DISHWASHER MAYTAG MDB7600AWB Replaced door latch. Checks ok; used 1 W10130695 (DOOR LATCH) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA Replaced fill valve and control. Tested unit filled with water told customer to observe and see what happens.
Tim R.
DRYER WHIRLPOOL GEW9250PW1 Replaced heating element. Checks ok.
Steve M.
WASHER SAMSUNG WA56H9000AP/A2 Wrong parts received. Parts research is being done ; saved tckt
Steve M.
RANGE FRIGIDAIRE FEF377CFSD Display is out on oven control. Part is in NLA since 2013FR5303935107. $250 20 yrs old in kitchen259542649253 auth code; ordrng 1 FR5303935107 (DISPLAY BOARD. (NLA) 2013)