Local Reviews
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Kevin M.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Unit needs leak kit IMk and fill tube cust is going to think about the repair and get back with us -
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed ports per IMk bulletin and took pictures as I went
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1814TB4 Upon arrival found unit plugged in but not running. Unit is in garage. Set unit to max setting; compressor and all fans come on. Unit isn’t cooling properly due to being in the garage. Unit is in need of garage kit. Installed kit and ran to test. All ok. Unit is developing a good frost pattern and has dropped by 10 degrees already. All ok. ; used 1 5303918301 (GARAGE KIT) from stock
Brad A.
WASHER SAMSUNG WF42H5000AW/A2 "Found loose wire on drain pump, repaired wire connected securely to drain pump. Unit checks OK."
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS10B "Installed new pump and tub gasket, unit checks ok."
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Installed new control board, relocated the thermistor on the ff evaporator to proper location. Unit checks ok."
Shaun S.
OVEN KENMORE 790.7751381 "Upon arrival tech tried to remove cooktop to replace latch but screws on burners are breaking off and cannot be reused, customer to let all screws sit in oil and see if he can remove with out breaking the rest, if so he will call back to finish repair"
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replaced door and service kit. Still not functioning display in center draw. ; ordrng 1 DA97-13780B (RAIL)
Shawn H.
DISHWASHER FRIGIDAIRE FGHD2433KF1 Upon arrival found unit partially draining tub. Found no debris in sump clogging unit. Drain hose has some blockages but can move water. Pump getting voltage but is weak. Unit needs drain pump and hose. 260TNRL; rqstng P&A on 1 807117001 (hose) and 1 A00126401 (pump assembly)
Steve M.
REFRIGERATOR LG LRFVS3006D/00 Freezer light will not shut off. Tested door switch door switch tests good unit needs main control board located on top of unit; ordrng 1 XXXX (MAIN CONTROL BOARD)
Shaun S.
WASHER HOTPOINT HTW200ASK1WW Found that unit needs new gearcase; ordrng 1 WH38X27335 (platform trans asm k)
Steve G.
ELECTRIC RANGE WHIRLPOOL WFE540H0ES0 "Customer states that the unit is not heating properly, load test the unit on several burners installed new left rear switch... cycle.d ; ordrng 1 WPW10911303DN (INF SWITCH. )"
Shaun S.
MICROWAVE GE JNM1851DM1WW "Upon arrival found that unit also has a bad heat relay on the board, replaced mag tube and trans still having problem; ordrng 1 DIODE and 1 MAINBOARD"
Kevin S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Upon inspection took temps, 48F in frig, middle drawer reading 37 and freezer at 0F. Unit had lots of frost buildup in fresh food evap section. Pics taken had to steam out all ice. Found defrost thermistor was not even crimped onto the suction line. Called whirlpool techline apparently this model also falls under service bulletin W11092686D about relocating evap thermistor. Properly placed thermistor and zip tied into,place so it will never move. Techline also wanted me to set in service mode test 7 to option 2 for defrost to manual 8hrs instead of auto. Upon using display control half the leds are hard to read, ordering new display control.; rqstng P&A on 1 W10848301 (cntrl-elec DISPLAY)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Auger union is stripped out need to order parts for the auger; rqstng P&A on 3 218359202 (screw)s and 2 240555005 (screw)s and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 1 242303501 (housing) and 1 242305201 (housing cover) and 1 5304404333 (solenoid asm)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ff section frozen up needs thermistor and control brd; rqstng P&A on 1 W10799425 (harns-wire) and 1 W10843055 (cntrl-elec)
Brad A.
REFRIGERATOR SAMSUNG RF34H9950S4/AA "Installed new assembly PBA display, display will not light up. Found ice room freezing up again. Called Lowes, talked to Brittany, will have to return again and call Samsung to determine if the unit is repairable.; saved tckt"
Brad A.
REFRIGERATOR FRIGIDAIRE FRT21LRCW3 "Found ff door gasket not sealing properly, found no frost pattern on evaporator, needs dye filter installed to check for refrigerant leak. Located in the kitchen, manufactured 2006; rqstng P&A on 1 218730609 (gasket door ff) and 1 UNKNOWN (DYE FILTER)"
Brad A.
DISHWASHER GE GLD6200L00CC "100 deductible collected--Found proper voltage coming to unit. Display will not come on, keypad will not respond. Ordered main control, keypad, and display. Located in the kitchen, manufactured 2005; rqstng P&A on 1 WD21X10249 (module 3 digit displ) and 1 WD21X10371 (module control asm) and 1 WD34X11105 (KEYPAD WHITE)"
Brad A.
RANGE WHIRLPOOL WFE505W0HZ1 "Found range top cracked, ordered top, burner, and switch. Located in the kitchen, manufactured 10/2018; rqstng P&A on 1 W11175876 (cooktop) and 1 WP3149400 (switch-inf) and 1 WP8273992 (elmnt-surf)"
Tim R.
RANGE - GAS SAMSUNG NX58K9500WG/AA Replaced fan and front display. Tested. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Cleared drain. Checks ok
Tim R.
DISHWASHER ELECTROLUX EIDW6105GS1A Checked unit over found that the wash motor was shorted. Needs new wash motor. No repair due to cost.
Tim R.
WASHER BOSCH SHU43C06UC/46 Checked unit over found glass in drain pump area. Cleared out. Checks ok
Tim R.
WASHER MAYTAG MVWX655DW1 Tighten down loose pulley. Checks ok
Tim R.
RANGE GE JSP47S0H2SS Checked unit over found that the control wasn’t sending power to door lock. Needs new control. No repair.
Steve M.
OVEN WHIRLPOOL WFG525S0HZ0 Both igniters unit not powering on. Checked for error. Checked wiring at igniter board. Tightened neutral wire on spark module. .Unit is heating properly. If problem persists order oven control W11162730
Tim R.
WASHER GE GTW460ASJ6WW Checked unit over found belt was slipping and unit wasn’t spinning out properly.
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Lower icemaker not cycling. Will not start. Replaced icemaker. Upper icemaker not working. Found frozen fill tube. Installed new water line applied aluminum tape to it and compound on rear cavity.1.5 years old in kitchen; used 1 241798233 (ICE MAKER), 1 241920103 (WATER TUBE ), and 1 5305877995 (COMPOUND) from stock"
Steve M.
RANGE FRIGIDAIRE FPGF3077QFH Unit not heating. Needs to set to broil in order for unit to light.
Steve M.
REFRIGERATOR LG LRFDS3006S/00 Installed new door
Steve M.
DRYER WHIRLPOOL WED4815EW1 Unit not heating due to open heater element. Replaced heater. Unit running ok.; used 1 279838 (ELEMENT) from stock
Steve M.
RANGE THERMADOR PRL486GDH/16 Installed new control boards. Unit heating properly.
Shawn H.
RANGE - ELECTRIC GE JBP79WY4WW Upon arrival found unit plugged in but bake element not working. Customer recently replaced bake element and on first use it heated up fine. Second use it would only get to 270. Checked temp sensor and it is good. Found loose/burnt connection at bake element. Repaired and ran to test. Still not getting proper voltage to bake element. Unit needs main control. Unit will get to 270 because during preheat the control cycles the broil element on. Part is NLA as of 06/16. Customer is going to try to find part and will call in.
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2411NW6B Installed new hose and ran to test. All ok. Unit drains fine now.
Shawn H.
DISHWASHER SAMSUNG DW80F800UWS/AA "Upon arrival found unit showing SE error code. Customer stated that OE appeared at times too. SE is a drain error and OE is an overflow error. Found drain hose kinked at sink side. Repositioned drain hose and ran to test. Unit fills, washes, and drains fine now. OE error occurred because machine couldn’t drain all the water out. All ok."
Shawn H.
RANGE - ELECTRIC HOTPOINT RB757WH4WW Upon arrival found no operation from unit. Burners and oven are inop. Checked for voltage at rear and it isn’t present. No loose connections and no power at outlet. Advised customer to have an electrician inspect.
Shaun S.
DISHWASHER GE GDT625PSJ2SS "Removed and replaced parts on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
RANGE FRIGIDAIRE FEF366ECD "Upon arrival found that cooktop works just fine but oven doesn’t, checked incoming power to unit have 240v unit has a bad EOC, gave customer est declines repairs at this time"
Shaun S.
RANGE GE JB755FJ6DS "Removed and replaced eoc board on unit, ran and checked out, unit checks ok"
Shaun S.
RANGE - ELECTRIC KENMORE 790.990131 "Removed and replaced switch and burner on unit, unit checks ok"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival put unit into a normal wash, warm/cold setting. Found low pressure coming out. Customer was getting NF error. Removed hoses, checked inlet screens to washer valves ok, checked water pressure from hoses ok. Replaced water valve on truck stock. Unit checks ok.; used 1 202395P(MIXING VALVE) from stock"
Kevin S.
WASHER SAMSUNG WA50M7450AP/A4 "Replaced drain pump, had unit fill with a little water, put unit into a drain in spin. Unit checks ok, no leaks."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA "Replaced parts, unit checks ok. Explained to customer about the cooling process.."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Upon inspection found drain was plugged and frozen, and unit has water frozen all over bottom area. Removed freezer contents and evap cover, had to steam and use scraper to remove chunks of ice. Cleared drain, removed cardboard cover off back poured some water in drain make sure is draining properly. Unit checks ok."
Kevin M.
ICEMAKER FRIGIDAIRE LFSS2612TE0 DISP door is broke installed dispenser
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBWW/AA Installed new water filter housing and checks ok please send cust a receipt
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QW Cleaned out def drain and checks ok
Kevin M.
FREEZER AMANA AZC31T22DW00 Refrigerant line is leaking would need dryer replaced cust to purchase a new unit
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed new IMk kit per bulletin and took pictures and checks ok
Brad A.
DRYER MAYTAG MDE9700AYW "Installed new heating element, unit is working properly."
Kevin M.
REFRIGERATOR WHIRLPOOL GD2SHAXNS00 Installed IMk and optics but cust needs plumber to repair shut off valve under sink
Kevin M.
REFRIGERATOR WHIRLPOOL GD2SHAXNS00 Replacing water filter for customer
Brad A.
WASHER MAYTAG MVWB765FW0 Found water valve not opening properly. Installed new valve. Unit checks ok.; used 1 W11165546 (WATER VALVE /TS/DN) from stock
Brad A.
WASHER MAYTAG MVWB865GW Found no issue with unit. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF28R7351SR/AA Replaced seal. Checks ok.
Brad A.
RANGE SAMSUNG NE59J7630SG/AA "Installed new display, unit checks ok."
Tim R.
REFRIGERATOR SAMSUNG RF28R7351SR/AA "Replaced door, checks ok"
Tim R.
DISHWASHER BOSCH SHEM3AY55N/01 Replaced door seal. Checks ok; ordrng 1 ######(TSDN) (DOOR SEAL)
Tim R.
REFRIG/SIDE-BY-S GE TFM28PFDA AA Needs dispenser motor. ; ordrng 1 WR60X10262 (motor crusher disp)
Shawn H.
DRYER HOTPOINT DLB1550BELWH "Upon arrival found unit would run but no heat. Timer is sending voltage to heater, thermostats, are good, high limit is good, heater is shorted open. Unit needs heater. Unit is 30 years old.; ordrng 1 WE11X60D (ELEMENT )"
Steve M.
DISHWASHER GE GDT695SMJ0ES Unit will not start. Can not access diag mode. Not recognizing door being closed. Switch test good.; ordrd 1 WD21X24901 (CONTROL)
Shawn H.
COOKTOP GE PP962BM1BB "Unit is 11 years old in kitchen. Upon arrival found control lock switch stuck in locked position, hot surface lights on, and lock light shorted. Removed top to inspect. Cannot free control lock switch. No burners are on so indicator lights are shorted. All controls are stiff and hard to operate. Moisture has gotten into switches. Unit needs all switches, and lights. Please order parts. 709QKCL; ordrng 1 WB24T10113 (range lock switch) and 1 WB24T10119 (switch infinite cont) and 1 WB24T10133 (switch inf cntl) and 3 WB24T10134 (control infinite)s and 1 WB25T10046 (indicator light) and 1 WB25T10071 (light indicator asm)"
Shawn H.
REFRIGERATOR LG LSXS26366D/05 "Upon arrival customer stated that unit intermittently produces ice and ice doesn’t dispense. Checked ice maker and found mold full of ice but would not cycle to dump. Checked for voltage to ice maker and it isn’t present. Flapper door for dispenser isn’t opening allowing ice to dispense. Water from front works fine. Unit needs main control, dispenser motor, display cover, and ice maker/auger assembly. ; ordrng 1 ACQ87270806 (DISPLAY COVER) and 1 EAU59551204 (DC MOTOR) and 1 EAU61004412 (IMK/AUG ASSY ) and 1 EBR87145163 (PCB)"
Shaun S.
DRYER SAMSUNG DV45K7600EW/A3 "Upon arrival tech can not get nut to break free off of the blower wheel to make proper repair, tech tried by hand and with impact gun and couldn’t free up , looks like lock tight was put on threads from last repair, motor has been changed twice before ; ordrng 1 BLOWERWHEEL and 1 HOUSINGBLOWER and 1 NUTFORBLOWERWHEEL"
Shaun S.
MICROWAVE OVEN KITCHEN AID KMHC319ESS0 Upon arrival found that the bottom interlock and switch are defective; ordrng 1 W10156813 (interlock) and 1 W10211974 (switch)
Shaun S.
DRYER SAMSUNG DV45K7600EW/A3 "Upon arrival tech can not get nut to break free off of the blower wheel to make proper repair, tech tried by hand and with impact gun and couldn’t free up , looks like lock tight was put on threads from last repair, motor has been changed twice before ; ordrng 1 BLOWERWHEEL and 1 HOUSINGBLOWER and 1 NUTFORBLOWERWHEEL"
Shaun S.
WALL OVEN FRIGIDAIRE FEB24S2ABE Upon arrival found that unit needs new EOC installed ; ordrng 1 318185348 (clock/timer)
Kevin S.
WASHER WHIRLPOOL WTW8040DW0 "Found water staying, and will need new water inlet assembly housing. ; rqstng P&A on 1 W11173597 (housing)"
Kevin M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Wiring in rail is shorting out the user interface; rqstng P&A on 1 W11294509 (RAIL) and 1 WPW10769076 (cntrl-elec), states that autho needed"
Kevin S.
APPLIANCE ELECTROLUX EIMED60LT4 " Noticed the idler pulley a bit noisy and worn. Will need new idle pulley and belt. ; rqstng P&A on 1 134719300 (belt) and 1 134793500 (idler arm)"
Brad A.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Found drain pump not turning properly, found leak at motor, ordered drain pump, motor, and o-rings.; ordrng 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154853801 (motor & pump assy) and 1 A00126401 (pump assembly)"
Brad A.
DISHWASHER LG LDT9965BD "Found panel not seating properly, ordered new panel.; ordrng 1 UNKNOWN (DOOR PANEL/ BLACK STAINLESS)"
Brad A.
WASHER WHIRLPOOL WTW5000DW1 "Found control not responding properly, start button does not start unit. Found gearcase leaking oil, making noise. Ordered gearcase, main control, splutch, and grommet. Located in the laundry room, manufactured 2/2016; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10803586 (cntrl-elec) and 1 W11035751 (gearcase) and 1 W11084340 (pushbutton)"
Brad A.
DISHWASHER MAYTAG 665.13204N412 "Found tub gasket not sealing properly, ordered new gasket.; ordrng 1 W10524469 (tub gasket)"
Tim R.
DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced parts listed, checks ok"
Tim R.
RANGE - GAS THERMADOR PRG484GGUS Customers complaint was front left two burners not cooking evenly. Adjusted the flame height for the burners and explain to the customer there is an a lot you can do about cooking on evenly typically it is a pan issue. Explain to customer about oven cooking also. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL 106.546063 Replaced door cam. Checks ok
Tim R.
OVEN FRIGIDAIRE FEF375GCB Replaced shorted right rear burner.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced bi metal. Checks ok
Tim R.
WASHER SAMSUNG WF328AAW/XAA Replaced drain pump. Checks ok; used 1 DC31-00054A (PUMP) from stock
Tim R.
DRYER SAMSUNG DV431AEP/XAA Replaced shorted heating element checks OK; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
WASHER GE GTWN5****0WS Checked unit over found that the transmission and inner basket had broken apart. Needs transmission and inner basket. Model number is partially worn off so unable to come up with correct parts. Attached picture. No repair possible
Tim R.
WASHER AMANA ADB1500AWW Adjusted door seal. Checks ok
Tim R.
RANGE - GAS FRIGIDAIRE LFGF3052TFC Replaced glass. Checks ok.
Tim R.
WASHER MAYTAG LAT8840BAW Reinstalled belts on locked up transmission. Checks OK
Steve M.
REFRIGERATOR-SID GENERAL ELECTRIC GSS23GMKKCES Installed compressor and dye drier.
Tim R.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Replaced lights. Ok
Steve M.
WASHER MAYTAG MVWC565FW0 F2E3 switch mismatch. Reset unit. Tested fog rounding circuit. Advised customer to replace outlet.
Steve M.
MICROWAVE OVEN LG LMV2031ST/00 Installed parts listed unit is heating properly
Steve M.
REFRIGERATOR MAYTAG MFX2876DRH00 Installed new control. Unit cooling properly.
Steve M.
MICROWAVE LG LMHM2237ST/01 Installed magtube and new fuse. Unit operating ok.
Steve M.
RANGE SAMSUNG NX58H9500WS Oven won’t heat. Found faulty igniter. Replaced igniter. Unit heating properly.; used 1 5303935066 (IGNITOR) from stock
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 Unit not heating Found open thermal. Heater over heated so we replaced heater assembly. Unit operating properly.; used 1 DC97-14486A (ELEMENT) from stock
Shawn H.
DISHWASHER KITCHENAID KDPE234GPS0 Installed sump assembly and ran to test. All ok unit fills washes and drains fine.
Shawn H.
WASHER MAYTAG MVWX700XW2 "F7E6 motor fault, F7E7 motor unable to reach target rpm, F0E2 oversuds codes present. Ran unit in auto diagnostics test and it finished with no issues. Customer stated that unit produced a burnt odor under large loads. Tub is spinning free and is quiet in high speed spin. Checked motor windings and they are within spec. Machine did not heat up or act up while I was there. Suspect motor is heating up under heavy load causing odor. Customer does not wish to repair at this time."
Shawn H.
WASHER AMANA NTW4651BQ1 Installed all provided parts and ran diagnostics to test. All ok.
Shaun S.
RANGE GE JB655SK4SS "Removed and replaced switch on unit, ran and checked out, unit checks ok"
Shawn H.
FREEZER FRIGIDAIRE FFFH20F2QWC Upon arrival found unit plugged in but not running. Checked voltage to cold control and it is 122. No voltage out of control. Replaced from stock and ran test. All ok. Advised customer temps would be within normal in 24 hours. ; used 1 5304513033 (THERMOSTAT) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TD3 Upon arrival found upper ice maker cycling but not getting water. Removed line at rear and cycled valve. Have good flow from valve to fitting. Fill tube for upper ice maker is frozen. Replaced fill tube with updated service kit. Ran to test. All ok. Ice maker fills fine. Advised customer ice bucket should be full within 24 hours. ; used 1 5303918860 (
Shaun S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Removed and replaced element on unit, ran checked out, unit checks ok"
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Installed ice maker and cycled to test. Ice maker cycles and fills with water fine. Advised customer to dispose of first full bucket of ice and that bucket should be full in 24 hours.
Shaun S.
DRYER SAMSUNG DV56H9000EP/A2 "Removed and replaced wheel on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER WHIRLPOOL WFW42HEDW0 "Upon arrival,found that unit has a defective drain pump, upon looking up parts on DAP website found that pump is NLA, informed customer of findings"
Tim R.
RANGE - ELECTRIC SAMSUNG NF59J3420SS/AA Replaced switches. Checks ok
Brad A.
MICROWAVE UNKNOWN n/a "Found fuse blown and micro switch not closing properly. Installed new switch and fuse. Unit checks ok.; used 1 14QBP20CSB (20 AMP FUSE), and 1 5304509460 (MICRO SWITCH) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 "Upon inspecting unit, after coming out first time and turning down cooler, temp checks 20 in freezer and 40 in frig. Replaced thermostat, set control on recommended setting. Explained to customer how unit cools and circulation. "
Brad A.
DRYER WHIRLPOOL WED7500GC0 "Installed new control and console, unit checks ok."
Brad A.
DRYER MAYTAG MEDB835DW4 Found heating element open. Installed new element. Unit checks OK.
Brad A.
REFRIGERATOR LG LSXS26366DD/02 "Found icemaker not cycling properly, installed new ice maker. Unit checks ok. Called warrantech, talked to Gloria, 253.98 was approved."
Shawn H.
WASHER MAYTAG MVWX655DW1 Spoke with Whirlpool Techline and they state there have been no software changes to theses boards. They say that with no clothes on the deep water setting it will fill to just above the wash plate. They state this is normal operation.
Shaun S.
REFRIGERATOR LG LSXS26366S/00 "Removed and replaced door and imk on unit, checks ok"
Kevin S.
WASHER MAYTAG MVWX655DW1 "Customer claims deep water wash function wasnt working. She has used this just a handful of times. The first couple of times seemed to work ok for her. The last time it was used the clothes were not even getting fully saturated. Explained this feature is really misguided and still works off of load sensing weight. Put unit into diagnostics, no fault codes test completed ok. Explained to customer to try adding water or dampen clothing prior or try bulky cycle instead of deep water wash, and extra rinse. Unit checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Customer has ice and cubes stuck, frost buildup in ice compartment. Pic attached. Customer is COD declined estimate, went ahead and defrosted unit and made visual checks of waterline etc. Added Y clips and gasket part per truck stock. Have customer to monitor.; used 1 DA82-02367A (Y CLIP) from stock"
Kevin S.
MICROWAVE GE JVM3160DF4BB Flip billing to customer. Upon inspection found wall recepticle only output 45v and not 120V. Told customer they will have to get that recepticle fixed. Collected service call fee from customer. Needs paper receipt mailed. See sticky note.
Tim R.
DRYER WHIRLPOOL WED7000DW1 "Checked unit over found melted console and fascia due to unit not shutting off. Needs new console and fascia. Not worth repairing due to cost.; rqstng P&A on 1 W10596696 (FASCIA) and 1 W10914511 (console), states that autho needed"
Tim R.
REFRIGERATOR GE PSH23PGSBBV Replaced heater. Checked ok; ordrng 1 WR51X10042(TSDN) (HEATER)
Tim R.
DISHWASHER FRIGIDAIRE FGHD2465NF1A Checked unit over found shorted vent fan. Needs vent ; ordrng 1 154773301 (vent assy)
Shawn H.
RANGE FRIGIDAIRE LFGF3052TFA Installed switch harness and ran to test. Unit ignites fine and oven heats up. Testing top burners the unit lost power again and showed F31 error. Open temp probe connector code. Temp probe is good and harness is good. Code caused by shorting control. Spoke with CC and came to determination that the spark module is internally shorting out causing power lose. Please order module. ; ordrng 1 808608804 (spark module)
Steve M.
REFRIGERATOR MAYTAG MFI2269VEM3 Unit not cooling. Main PCB is out7733859 house number; ordrd 1 WPW10310240 (cntrl-elec)
Shaun S.
DISHWASHER GE GDF520PGJ2BB order a drain pump for unit then return for repair ; ordrng 1 DRAINPUMP
Kevin S.
REFRIGERATOR KITCHEN AID KRFC604FSS00 "Upon inspection took temp readings unit is 0F in freezer and in the 60s in Frig. Found excessive frost build up in fresh food section evap in lower area. Fan making excess noise but running, assume not allowing air to circulate. Pulled up service bulletins. Unit currently at software rev 6.0.0 needs to be at 7.0.0. Ordering new evap cover and control board, per bulletin. Confirmed part numbers through DAP and called techline and they are covering parts and labor. Per s27311.; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (MAIN CONTROL)"
Shaun S.
REFRIGERATOR SAMSUNG RF24R7201SR/AA "Upon arrival found that unit is making ice just fine but leaking water out of the shoot and down front of machine, unit needs service upgrade kit installed on unit; ordrng 1 UPGRADEKIT"
Kevin S.
DRYER HOTPOINT HTX24EASK0WS "Upon arrival customer had already had unit running when i got there, I would stop it, grab the inner drum move forward back and noise would go away. ; ordrng 1 WE03X25314 (bearing top asm) and 1 WE1M461 (O RING) and 1 WE1M462 (SLEEVE)"
Kevin S.
DISHWASHER SAMSUNG DW80M9550UG/AA "Upon unwrapping part found a chip in plastic area where a water hose would connect to. I dont trust using this part and will return as defective. Showed customer. Took pic and attached. Need to re-order part, talked to Shari returned to HHS 12-12-19; ordrng 1 DD97-00484A (ARM)"
Brad A.
RANGE LG LRE3061ST/00 "Found display not responding, ordered user interface and main control.; ordrng 1 UNKNOWN (USER INTERFACE/ DISPLAY) and 1 UNKNOWN (MAIN BOARD)"
Brad A.
REFRIGERATOR KENMORE 253.734623 "Found unit not going into defrost properly. Ordered timer, heater, and thermostat.; ordrng 1 UNKNOWN (DEFROST HEATER) and 1 UNKNOWN (DEFROST TIMER) and 1 UNKNOWN (DEFROST THERMOSTAT )"
Brad A.
WASHER MAYTAG MVWC565FW1 "Found lid lock not closing properly, installed new lid lock. Unit checks ok.; ordrng 1 W11307244 (latch /DN)"
Brad A.
REFRIGERATOR KITCHEN AID KRFC704FSS00 Found icemaker was not the correct part number. Reordered icemaker.; ordrng 1 W10908391 (icemaker (PW))
Tim R.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced refrigerator icemaker due to motor not cycling. Replaced icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
RANGE BOSCH HDIP056U/1 Replaced control module checks ok.
Tim R.
RANGE KENMORE 790.7061321 Replaced parts listed. Checks ok
Tim R.
DRYER SAMSUNG DV448AEW/XAA Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Checked unit over found that the drain was plugged. Replaced drain. Checks ok; used 1 DA82-01415A (LEAK KIT) from stock
Tim R.
RANGE FRIGIDAIRE BGGF3042KFV Checked unit over found that both the front right center and rear right burners did not spark due to wiring chewed in half.
Tim R.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAW04 Replaced lights. Checks ok
Tim R.
WASHER LG WM2032HW Replaced drain pump and cleared drain hose. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Icemaker not producing ice due to a faulty thermal fuse on icemaker mold. Replace icemaker unit is functioning properly, recommend customer install new household water valve to up water pressure; used 1 W10251076 (ICE MAKER) from stock"
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Top rack falling out of rollers. Adjusted top rail assembly. No revised replacement parts are available at this time. Unit is operating properly.
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG "Installed new icemaker and auger with y clip. Sealed iceroom and adjusted water line. Removed display to ensure iceroute is not leaking water. Took pictures of everything unit operating ok at this time L1-32019047748 Tracey @ Lowe’s ; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), and 1 DA97-15217B (ICE MAKER) from stock"
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit not fillling due to faulty float switch. Replaced switch unit operating ok.; used 1 W10195039 (FLOAT SWITCH) from stock
Steve M.
REFRIGERATOR LG LRFVS3006D/00 Freezer light will not shut off after closing door due to magnetic sensor not installed properly from factory. Reinstalled and secured door sensor unit is operating properly
Tim R.
WASHER MAYTAG MVWX655DW1 Checked unit over found that unit needed in main control due to multiple lights not lighting up in unit only running on rinse and spin. Not economical to repair per Warrantech. Per Shari....
Steve M.
RANGE SAMSUNG NX58J5600SG/AA Installed new left front regulator and right front igniter.
Steve M.
WASHER MAYTAG MVWC555DW1 "Unit has a clunky noise during final spin cycle. Spoke to Stacey at Lowe’s lid rust not covered. Installed new actuator and clutch. ; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve M.
WASHER GE XXXX Installed washer
Shawn H.
DISHWASHER SAMSUNG DW80F600UTS/AA Unit is 4 years old. Upon arrival customer stated that they reset the power last night and unit now won’t act up. Customer stated that smart and normal lights flashed when this occurred. This is a heater error code. Put unit into diagnostics and found heater relay not closing and sending power to heater. Unit needs main PCB. Customer does not wish to repair.
Shawn H.
DRYER MAYTAG MEDC215EW0 "Customer states that flex duct caught fire and they unplugged unit. Removed back panel and inspected. All fuses, thermostats, and heater are good. Removed blower housing and found large amount of lint trapped. Removed lint from housing and ran unit to test. Unit heats fine and cycles as it should. Has good air flow to exterior of home. Advised customer to replace flex duct due to holes. All ok otherwise."
Shawn H.
WASHER ELECTROLUX EFLS527UIW0 Installed new latch and door lock. Ran unit in rinse and spin cycle to test. All ok. Unit operates as it should.
Shawn H.
DISHWASHER GE GSD980X-01 Upon arrival found unit with water in the sump. Ran unit to test drain solenoid. Drain solenoid opens but only momentarily. Can manually hold open valve and unit will drain. Solenoid tests good at 40 ohms. Voltage is dropping out from timer to drain solenoid. Unit won’t drain because of this. Unit needs timer. Timer is NLA. No repair possible.
Shaun S.
WASHER GE GTW460ASJ8WW "Removed and replaced lid lock on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DRYER LG DLE1501W "Removed and replaced parts on unit, ran and check out, unit checks ok"
Shawn H.
WASHER LG WM2301HR Upon arrival found unit with water in tub. Vacuumed out water and forced unit into drain. Pump is getting voltage but impeller isn’t moving. Replaced pump and ran to test. All ok. Unit drains out fine now. Advised customer on maintenance and care. ; used 1 4681EA2001T (DRAIN PUMP) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2867PFGA "Replaced parts, made sure fans are working, changed out display, unit was cooling down. Told customer to monitor. Unit checks ok upon departure."
Kevin S.
MICROWAVE OVEN FRIGIDAIRE FGMV17WNVFA "Upon arrival unit had display, lights and vent fan all worked. When trying to heat unit would run just 3 secs then quit each time. Removed unit, opened up casing. Checked all wiring connections in unit. Checked make sure 120v at outlet was good. Possible loose wiring, plugged back in pushed each button on control to make sure no bad panel. Put in cup of water and heated 30s... cup heated ok, did this three more times with cold water. Then tested unit for 3 mins. Unit was heating and running ok. Told customer to continue to monitor."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFFH20F2QWC "Customer claimed when they checked on it Sunday evening, unit was off and not running, claims neither fan nor compressor was running. Ice cube trays was partially frozen. Customer tried to turn unit back off and on and wouldnt come, so she took food to neighbors and after first trip came back and unit was running. Upon arrival unit was plugged in but turned off, went ahead and replaced cold control and turned on unit. Let it run for 15 mins. Checked for frost pattern. Took quick check on temps in bottom unit read around zero. Told customer to continue to monitor."
Shaun S.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Upon arrival found unit completely thawed out with no ice build up inside of imk at all, tech adjusted water spout more as was asked to do by other tech seeing same issue"
Kevin S.
MICROWAVE FRIGIDAIRE FFCE2278LS "Removed microwave door, had to disassemble without too much trouble. Used dawn dish soap to clean. Unit checks ok. "
Kevin M.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA Filter housing needs replaced solenoid not activating
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Adjusted guide on the IMk and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF2 Ice maker heater was out and waterline wasn’t quite seated in water valve; used 1 241798224 (ICE MAKER) from stock
Kevin S.
DISHWASHER GE GDF610PGJ4BB "Replaced parts, wiped up most of the soap and lime buildup around the door. Put some white vinegar in a coffee mug and set unit to normal sani cycle to help clean up the dishwasher. Checked made sure again no leaks unit checks ok."
Kevin M.
REFRIGERATOR GENERAL ELECTRIC CFE29TSDFSS Adjusted the door and tightened the door handle and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Installed tower, all operations check ok upon tech departure
Kevin S.
DISHWASHER FRIGIDAIRE FGID2466QF7A Found wire off drain pump, secured. Test. All operations check ok upon tech departure.
Brad A.
DRYER AMANA NED4655EW1 "Found timer not turning unit off, installed new timer. Unit checks ok. Estimate approved by Rent a center."
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed cont brds per tech line and checks ok
Brad A.
DISHWASHER BOSCH SHE68T55UC/03 "Found springs broken on door, installed new spring kit. Unit checks ok."
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
Tim R.
WASHER KENMORE 796.4147321 Checked unit over found that the tub bearings were completely shot. Dragging super bad. Worn into door boot. Unit 7 years old in laundry room. No worth repair.; rqstng P&A on 1 AJQ54138207 (SPIN BASKET) and 1 AJQ73413802 (REAR TUB) and 1 MCK47123502 (FRONT TUB) and 1 MDS47123605 (DOOR BOOT)
Tim R.
DISHWASHER WHIRLPOOL WDT790SAYM0 Unit needs new wash motor and door spring. About 7 years old in the kitchen ; rqstng P&A on 1 W10482502 (pump&motor)
Tim R.
DISHWASHER BOSCH SHXM4AY55N/01 Replaced drain pump checks ok.; ordrng 1 #####(TSDN) (DRAIN PUMP)
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Display is out; ordrd 1 242058229 (user interface)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival customer stated that unit makes ice and fills bucket but won’t dispense. Removed bucket and found auger broken free keeping ice from moving. Also found display missing segments. Unit needs ice bucket and display. ; rqstng P&A on 1 242058229 (user interface) and 1 242093006 (ice container assy)
Shawn H.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit showing ER code. This is a shorted keypad. Removed console to inspect. Found signs of moisture on the start button causing short. Unit needs touchpad and console. Console has a crack in it allowing moisture in. ; ordrng 1 5304517587 (SWITCH ASSEMBLY ) and 1 5304520008 (CONSOLE ASSEMBLY )
Shawn H.
WASHER MAYTAG MVWC400XW4 "F7E6 motor fault, F2E1 stuck key, and F5E1 lid switch fault codes present. Ran unit in automatic diagnostics and it finished fine with no issues, ran unit in manual diagnostics to test motor and it gets to full speed fine and agitates fine. Cleared error codes and ran calibration. Checked motor windings and they are within spec. Ran normal cycle to test. Unit operated fine at this time. Control has an intermittent short for the motor causing errors. Unit needs main control. Unit is 7 years old in basement. Collected deductible by check. ; rqstng P&A on 1 W10480274 (cntrl-elec)"
Shawn H.
WASHER WHIRLPOOL LXR9445JQ0 "Unit is 19 years old in basement. Upon arrival customer states unit won’t drain, agitates poorly, and won’t spin. Found lid switch broken keeping unit from draining and spinning. Poor agitation is due to worn dog agits. When in spin with a large load the machine is slow to start and doesn’t get up to speed. Drive tube/clutch is worn. Unit needs drive tube, dog agits, and lid switch. Authorization #619BAMC; rqstng P&A on 1 3949247 (switch,lid) and 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube)"
Shaun S.
OVEN KENMORE 790.7751381 "Found that unit has a faulty door lock assm, needs replaced ; ordrng 1 316464300 (latch motor)"
Shaun S.
WASHER LG WT7300CW/01 "Upon arrival found that unit has a defective user interface and defective main board also, unit has power to board but not responding; ordrng 1 MAINBOARD and 1 USERINTERFACE"
Shaun S.
DRYER SAMSUNG DV45K7600EW/A3 "Upon arrival found that motor is gone bad on unit, has a terrible odor when running also only runs about 10 seconds then cuts out; ordrng 1 MOTORASSM"
Brad A.
WASHER LG WM2501HVA Customer did not answer phone or door.; saved tckt
Shaun S.
REFRIGERATOR MAYTAG MSD2356AEW Removed and replaced parts on unit now found that yoke and motor needs replaced ; ordrng 1 MOTOR and 1 YOKE
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDSSR/AA Error code for ff fan ordered new ff fan motor paid in full; ordrng 1 DA97-16028B (FF FAN ASSY)
Brad A.
WASHER SAMSUNG WF45M5500AZ/A5 "Found display does not come on, ordered main board and user interface.; ordrng 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (USER INTERFACE)"
Brad A.
MICROWAVE LG LMV1762ST/01 "Found magnetron out of ohm range, ordered magnetron.; ordrng 1 UNKNOWN (MAGNETRON)"
Brad A.
REFRIGERATOR SAMSUNG RF34H9950S4/AA "Installed new auger, filter housing, and drain tube. Customer brought up display on door not working while I was there. Called Lowes to check if it would be covered after warranty has expired. Lowes authorized; ordrng 1 DA97-14793A (ASSEMBLY PBA DISPLAY)"
Brad A.
RANGE WHIRLPOOL WEG750H0HZ "Found unit has distorted display, will not respond when trying to cancel bake cycle. Ordered main board and user interface. Located in the kitchen. Manufactured 6/2018.; rqstng P&A on 1 W10868154 (cntrl-elec) and 1 W10869383 (console), states that autho needed"
Tim R.
WASHER FRIGIDAIRE FWX223LBSS Found leaking hose on drain pump. Fixed hose. Checks ok.
Tim R.
WASHER ELECTROLUX EFLS517SIW0 Checked unit over found minor noise from bearings. Instructed customer to get isolators for feet due to second story and lots of give in floor. Adjusted door. Checks ok
Tim R.
DISHWASHER WHIRLPOOL WDT710PAHW1 Checked unit over found no issues. Problem was customer thought that the unit shouldn’t have any water at all in the dishwasher ever and that's not the case. Checks ok
Tim R.
DISHWASHER GE GDF510PSJ2SS Replaced leaking fill valve. Checks ok; pckd up 1 WD15X24213 (valve water asm)
Tim R.
WASHER LG WM2101HW Replaced drain pump on stacked. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
WASHER SAMSUNG WA40J3000AW/AA Checked unit over found a broken wire on capacitor. Repaired wire. Checks ok.
Tim R.
RANGE LG LSE4616BD/00 Checked unit over found that the unit wasn’t heating up correctly. Found poor connection on sensor causing it to not heat up properly. Fixed connection. Checks ok.
Tim R.
RANGE - GAS FRIGIDAIRE LFGF3052TFC Adjusted front right burner. Checks ok
Tim R.
WASHER WHIRLPOOL WFW9200SQ02 Needs complete tub assembly. No repair. Due to cost.
Tim R.
WASHER BOSCH WFMC2201UC/16 Installed new spring checks OK
Tim R.
DRYER SAMSUNG DV40J3000EW/A3 Adjusted door hinge so door would close properly.
Steve M.
WASHER WHIRLPOOL WTW4816FW2 F8E1 error. Long fill error code due to a kink in the pressure hose to control. Repositioned the hose to prevent future possibilities of the line linking again. Unit operating ok.
Shawn H.
WASHER SAMSUNG n/a Upon arrival found unit tub full of water. Vacuumed out water and ran to test. Pump has voltage but isn’t moving water. Removed pump and found child’s sock blocking pump. Removed and ran to test. All ok. Unit is draining fine now.