Local Reviews
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Tim R.
WASHER WHIRLPOOL WTW7040DW1 Checked unit over found that the unit needs a new transmission due to tub not coming out and to clean unit. Quoted customer on transmission and cleaning. No repair.
Steve G.
WASHER WHIRLPOOL WTW7040DW0 Customer states that the unit did not spin out on a couple of load when she hits rinse and spin it does fine. Ran unit diagnostics and unit check out ok. Calibrated the unit when unit was completed unit did not throw up any error codes.
Steve G.
DISHWASHER MAYTAG MDB4949SDZ0 "Customer states that the unit is not starting, it shuts off after one minute. Tech had customer show him what they are doing and found out that the customer was not using starting the unit properly
Steve G.
DRYER WHIRLPOOL WED8000DW4 Customer states that said your dryer is not working Tech remove sensor dry assembly found wire was not attached to such a dry secured wire cycled unit test OK
Tim R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced display control and sealed around icemaker. Checked display had no power going to it but power coming out of control to display. Broken wiring harness running through the cabniet. No repair possible. Called Lowe’s and talked with Caleb and reported what was going on with unit.
Shawn H.
REFRIGERATOR FRIGIDAIRE PLHS39EESSN Installed new actuator and ran to test. All ok.
Shawn H.
WASHER LG WM3470HWA Checked unit over and found bearings noisy. No signs of leaks causing rusted bearings. Unit needs back half of the tub and seal. Unit is 8 years old. Customer wants to think on repair and shop due to age and cost.
Tim R.
WASHER LG WM4270HVA Replaced shorted control and motor. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW8040DW4 Checked unit over found unit had a short in control board and a shorted lid lock.
Shawn H.
WASHER ELECTROLUX EFLS617STT0 Installed new door boot and ran unit to test with 4 towels. Stacked dryer on washer after adding sound deadening tape to edges where dryer rests. Unit runs smooth once unit is up to spin speed. Does shimmy a bit on start up of spin but this is normal.
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Installed garage kit. Turned on unit, is running and cooling ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2311LBHA "Replaced parts, cycled icemaker, watched it fill, checked for any leaks none. Unit checks ok."
Kevin S.
REFRIGERATOR KITCHEN AID KFXS25RYMS2 "Replaced icemaker, jumpered T and H watched unit harvest then fill with water. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBS2778UF4 ".The noise issue is slight high pitch noise from the compressor that is internal and not from vibration. When installing damping pad never did anything to help the issue. Called techline and explained to him in detail. Had customer listen over the phone. He agreed with me and the only thing they can do for suggestion is using some carpet underneath unit or maybe foam padding on backside, but made it perfectly clear to keep ventilation open for proper air flow. Unit is operating under normal noise and levels. Unit checks ok. Technician gave me a file number #83104462."
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RF28HFEDTSR/AA Installed ff fan assy and heater
Kevin M.
REFRIGERATOR SAMSUNG RF26HFENDBC/AA Auth# 107BDCL called to let them Know unit is nonrepairable
Kevin M.
REFRIGERATOR KITCHEN AID KSCS25FKBL02 Installed new inverter board shorted out due to wiring going into cabinet called AHS-spoke to - Beronica - Auth #334BDHL AHS will be contacting the customer
Kevin M.
REFRIGERATOR SAMSUNG RF26HFENDBC/AA Calling American home shield -Bionka-put unit into options
Kevin M.
REFRIGERATOR UNKNOWN FRS26R4CB7 Found broken Yellow wire going into cabin above compressor took picture called HBW-Deago-
Brad A.
WASHER MAYTAG MVWC416FW1 "Found agitator falling off, found bolt holding on loose. Tightened bolt and put agitator back in place. Unit checks ok."
Brad A.
WASHER SAMSUNG WA456DRHDWR/AA "Found wire off of drain pump. Repaired wire, unit checks ok."
Brad A.
DISHWASHER WHIRLPOOL WDT710PAHW "Unit would not power on, Found customers outlet not working properly.Informed customer to have electrician check their wiring. Plugged the unit into another outlet. Unit is working properly."
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFD28GBLETS Installed new ice maker and advised customer to have inline water filter removed because this can slow ice production. Unit has its own filter and is plenty. Ice maker works as it should.
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Checked unit over and found right door harder to close than previous. Checked door and lowered adjuster down a bit and door closes easier but now it does not line up with other door. Unit is level and freezer door is installed properly. Doors aren’t flush at top but when you adjust it to be the door tightens up and doesn’t close properly. Checked cams and they are intact and not worn. Suspect new door is larger than original. Unit needs refrigerator door to match. Calling Lowes to get authorization since this is a callback. Lowes will not authorize further parts because this isn’t causing any functioning issues and is just an alignment/aesthetics issue. Will inform customer.
Steve M.
DISHWASHER SAMSUNG DW80M2020US/AA00 Vent fan making growling noise. Needs replaced. Need to order vent fan in door2 yrs old in kitchen; ordrng 1 0000 (VENT FAN)
Steve M.
COOKTOP JENN-AIR JDS9860AAB LR RF igniter and RF LF burner head need replaced; ordrd 2 JDS9860AABs and 2 WP3403M075-10 (burnr-head)s
Steve G.
DISHWASHER WHIRLPOOL WDT720PADM2 Wpw10671905 27.40; pckd up 1 WPW10671905 (deterg disp asm)
Steve G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Customer states that the unit is not making ice. Found that the water line is frozen up. Lower ice maker is not making. WPW11294907 upper ice makerWPW10886939 lower ice maker WPW11087201 heater fill tubeWPW10843055 main boardCustomer has to shut unit down ; rqstng P&A on 1 WPW10843055 (MAIN BOARD) and 1 WPW10886939 (LOWER ICE MAKER) and 1 WPW11087201 (HEATER) and 1 WPW11294907 (UPPER ICE MAKERS)
Kevin M.
REFRIGERATOR LG LFXC24726S/03 Fresh food door water line leaking; ordrng 1 ADD73358279 (LEFT FF DOOR)
Shawn H.
DRYER - ELECTRIC ROPER RED4440VQ1 Installed new switch and ran to test. Unit still won’t start. Have proper voltage going through switch now. Rechecked and found timer not sending voltage motor. Unit needs timer. ; ordrng 1 WPW10185972 (timer)
Shawn H.
OVEN JENN-AIR JES9800AAB "F1-7 error is a shorted ribbon strip on the touchpad. Pulled console and found no signs of shorts, breakages or loose connections.unit needs control with touchpad. ; ordrng 1 WP74005747 (panl-cntrl)"
Kevin S.
RANGE WHIRLPOOL WGE745C0FS00 "Front main burner, element not coming on. Open up unit, found crack in the ceramic of the burner. Ordering new element and infinite switch.; rqstng P&A on 1 W11129442 (switch-inf) and 1 WPW10187839 (elmnt-surf)"
Brad A.
DRYER FRIGIDAIRE FEX831CS0 "Found lid lock not locking properly, found heater open, found bearings making loud noise. Ordered lid lock, heater, bearing kit. Located in the basement. Manufactured 2005.; ordrng 1 131475320 (heater assy) and 1 134101800 (lid lock) and 1 5303281153 (bearing kit-rear)"
Brad A.
MICROWAVE GE JVM7195RF1SS "Found fan shorted, buzzing when door is closed. Found two switches open. Ordered switches and fan motor.; ordrng 1 WB24X829 (switch,door sense) and 1 WB24X830 (sw-monitor) and 1 WB26X10262 (motor)"
Tim R.
WASHER AMANA NTW4516FW3 "Replaced fill valve and control. Checks ok; used 1 W11210463 (WATER VALVE) from stock, pckd up 1 W11170317 (cntrl-elec)"
Tim R.
DRYER KENMORE 41793702201 Replaced shorted heating element. Greased bearings.Checks ok.
Tim R.
RANGE SAMSUNG NE59J7630SS/AA Checked unit over found that the unit was functioning properly. Checks ok
Tim R.
DRYER MAYTAG MEDC215EW0 Replaced heater. Checks ok. . ; used 1 279838 (ELEMENT) from stock
Tim R.
RESIDENTIAL REFR FRIGIDAIRE FGHD2368TF6 Checked unit over found that the ice room evaporator was making a gurgling noise like unit has air in the system. Everything functioning and cool. No issues and just a noise complaint instructed customer to call AIG about no issue. We are not cutting into the system due to noise complaint.
Tim R.
RANGE KITCHENAID KERC507HBS3 Checked unit over found that the unit has a shorted control. No bake or broil coming on. Part is NLA.
Steve M.
WASHER MAYTAG MVWX655DW1 "Found unit not spinning and burning smell. Drive hub completely stripped out again and started to burn belt due to drag on tub in spin cycle. Installed new belt and hub. Unit test ok.Three years old in laundry room; used 1 W10006384 (BELT), and 1 W10528947 (DRIVE HUB ASSY) from stock"
Steve M.
DRYER - ELECTRIC SAMSUNG DV405ETPAWR/AA Unit is not heating. Found faulty heating circuit. Installed new heater. Unit running properly ; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
DRYER SAMSUNG DV50K8600EV/A3 Unit very loud while running due to faulty idler pulley. Installed new pulley. Unit running ok2.5 yrs old in laundry room.; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
RESIDENTIAL REFR SAMSUNG RF22KREDBSG/AA "Icemaker frozen. Sealed iceroom and installed new y clip. Adjusted waterline. . Installed new icemakerLrwissman@woh.rr.com; used 1 DA82-02367A (Y CLIP), and 1 DA97-13718C (IMK) from stock"
Steve M.
DISHWASHER FRIGIDAIRE FFID2426TD2A Dishwasher will not run. Found stuck overflow switch assembly. Not allowing unit to fill with water. Trimmed plastic piece from manufacturer to allow float to move properly. Unit running ok
Steve M.
REFRIGERATOR GE GFE28HSHDSS Display and interior lighting not working. Found unit in sabbath mode. Exited mode. Unit working properly.4.5 yrs old in kitchen.
Steve G.
WALL OVEN BOSCH HBLP451RUC/02 Customer states that the unit is not heating at all. tech shut off breaker and reset the computer and turn on the breaker and unit started to heat up.
Steve G.
WASHER WHIRLPOOL WFW8540FW1 Customer states that the unit is showing an error code. F3E1. Installed new pressure switch assy. Ran thru diag. Pass diagnostics. W10448876; pckd up 1 WPW10448876 (switch-wl)
Steve G.
REFRIGERATOR SAMSUNG RS265TDBP/XAA Customer is not getting any water or ice. Found that the unit was had a bad filter. Installed new filter. Cycled.
Steve G.
RANGE FRIGIDAIRE FCRE305LAFA Installed new inner glass. Test ok.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Installed new icemaker clip assembly drain tube and main board cycled unit test OK
Shawn H.
RANGE FRIGIDAIRE FFEF3050LSP "Inspected unit and found extensive damage from mice. Under cooktop there is large amounts of chewed wires, packed bedding, droppings, etc. Removed back cover and found damage to wires from switches to burners, and signs of insects in main control. Unit is not salvageable and we will not repair. Have photos of damage. Unit is 5 years old. Ok for service fee only per Tara."
Shawn H.
DRYER - ELECTRIC LG DLEX4370W Upon arrival customer stated that unit will show the D90 error after a few loads. This is an air flow error. Customer cleaned the vent himself recently. Removed front to inspect blower wheel and housing. Wheel is tight and there are no blockages in the machine. Ran unit on timed dry in high heat with vent removed to test temperatures. Unit heats to 165 then cools down to 135 and cycles heat back on. Thermistor tests good at room temperature 9k ohms at 75. Hooked vent back up and ran to test. Unit ran for 5 minutes and began to show D95. Issue is with vent and advised customer to have it cleaned.
Shawn H.
DRYER SAMSUNG DV42H5200EW/A3 "Upon arrival found both right side rollers worn causing noise. Replaced both, cleared other rollers of hair and ran unit to test. No more noise. All ok. ; used 2 DC97-16782A (PLASTIC SUPPORT) from stock"
Shawn H.
WASHER WHIRLPOOL WFW85HEFW1 Put unit into diagnostics to check for error codes. None found. Ran unit through auto test. Ran through with no issues. Found no loose electrical connections throughout unit. Drain pump is clear and free of debris. Unit was out of level to one side by 1/2”. Unit will have a hard time balancing out the load when it’s this far off. The unit will continue to tumble and extend the cycle to balance out the load. Leveled unit and advised customer to run and monitor. Otherwise I could not duplicate concern.
Shaun S.
DRYER KENMORE 110.868801 "Upon arrival removed and replaced parts on unit, ran and checked out, unit checks ok"
Kevin S.
WASHER MAYTAG MAH6500AWW "Put unit into a drain and spin. Unit needs new tub bearing is shot. Unit is from 2005 and claims she does 3-4 loads a day. Looked up and gave verbal estimate on cost of repair. Customer declined, will look to buy new washer. Gave recommendations."
Kevin S.
REFRIGERATOR KITCHENAID KFXS25RYMS2 "Bottom of freezer has ice buildup. Drain is plugged, used steamer to clear out drain and clean drain tube and area in rear. Unit checks ok. Explained to customer how this happens."
Kevin S.
WASHER GE GTW680BSJ4WS "Replaced parts, put unit into a speed wash, unit filled and agitated ok, then proceeded to put into a drain and spin. Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Defrost drain is plugged up cleaned out and cleaned ice bucket was jammed up
Kevin M.
REFRIGERATOR GE PGCS1PJZASS Installed inverter brd and compressor is running ok
Kevin M.
REFRIGERATOR SAMSUNG RF23M8090SG/AA Install icemaker kit Per icemaker bulletin and checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Installed new fill tube and checks ok; used 1 241920106 (FILL TUBE) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Ice maker not advancing installed new icemaker ; used 1 DA97-07365G (IMK) from stock
Brad A.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new control and heater. Unit is working properly.
Brad A.
MICROWAVE WHIRLPOOL WMH73521CS Installed new interlock kit. Unit is working properly.
Brad A.
RANGE WHIRLPOOL WFE505W0HS0 Installed new Control. Unit checks OK.
Tim R.
WALL OVEN FRIGIDAIRE FEB556CESH "Checked unit over found that unit would start and heat up but unit would never shut off relay is sticking on the main control board. And touchpad had shorted and will not allow you to shut the unit off has to be flipped off at the breaker. Needs main control and touchpad both parts are showing NLA. Unit is about 15 to 20 years old. Wall oven; rqstng P&A on 1 318010900(NLA) (CONTROL BOARD) and 1 318030601(NLA) (CONTROL PANEL ), states that autho needed"
Steve G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer states that she is not getting any ice. ; rqstng P&A on 1 WPW10807590 (MAIN BOARD) and 1 WPWPW10764668 (ICE MAKER)
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Customer states that the unit does sound loud when it starts up, and the alarm does go off. At the time of the service call the unit is working fine. Ice maker has not made ice. Does have a good frost pattern, did see ice build up on the back wall of the freezer. Unit is not going into defrost mode. Customer has to shut down unit 2 days prior to coming back out an repairing the unit.
Steve G.
WASHER SAMSUNG WA40J3000AW/A2 Unit will start to fill then agitate for 2 seconds and will start to drain. ; rqstng P&A on 1 1111 (MAIN BOARD.) and 1 2222 (PRESSURE SWITCH)
Shawn H.
REFRIGERATOR SAMSUNG RSG257AARS/XAA Upon arrival customer stated that temps aren’t as low as expected and ice maker is sluggish to produce. Removed u/I and found dispenser chute not sealing. Spring is broken in dispenser. This is causing water leakage and slow ice production. Installed new u/I and ran to test. Temps were set at 16 and 40 but wasn’t legible on old u/i. This is why temps where higher than expected. Set temps correctly and advised customer to monitor. Please order dispenser assembly. ; ordrng 1 DA97-06473B (DISPENSER ASSY )
Steve G.
OVEN GENERAL ELECTRIC JT5500SF2SS Tech tried to pull the unit out and was not able too. The electrician put a junction bot above the oven in the cabinet. Tech took cover off and notice that the wires have an aluminum wire front the house and has a bridge connection to the copper wire to from the oven. Tech spoke to the homeowner and did explain that we will not remove or break the connection. Tech advised to the customer that the electrician needs to leave 5-6 feet of wire behind the unit so unit can be removed from the wall.
Shawn H.
DISHWASHER WHIRLPOOL WDF520PADB7 Upon arrival found unit full of water. Put unit into forced drain and motor is getting voltage but not moving any water. Vacuumed water from sump and removed pump to inspect. No debris in sump or pump housing. Ran pump to test and impeller moves freely. Removed drain hose to inspect. Checked valve is sticking keeping unit from draining. Unit needs drain hose and loop. ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)
Shaun S.
RANGE FRIGIDAIRE LFEF3017LWC Found that left front cooktop cracked and shattered ; ordrng 1 COOKTOP
Shaun S.
DISHWASHER GE GDT695SMJES "Upon arrival found that unit is missing vent cover and door seal needs changed, unit leaking heavily out of the right side bottom of the door ; ordrng 1 TUBSEAL and 1 VENTCAP"
Shaun S.
WASHER KENMORE 110.8287482 "Upon arrival found that unit has a stripped out agitator, not agitating when uNit is running; ordrng 1 AGITATORASSM"
Kevin S.
WASHER SPEED QUEEN AWNE92SP113TW01 "Upon inspection, noticed during agitation the tub seems to lean hard to the right hand side. Have seen this before. Adjusted right front leg to help balance it out more. Customer claims the previous load of towels and sheets and on permanent press, when spinning out and unit was banging and customer claims unit smelled hot. Put unit into a normal wash and then spin no clothes. Then had customer put towels, jeans and sweatshirts big load on heavy duty and agitate. Then canceled and spin. Unit appeared ok but will order new springs for one side.; ordrng 2 37575 (spring- ta)s"
Brad A.
RANGE SAMSUNG NE59M6850SS/AA "Found error code C-F0 and DC Main PCB not communicating with sub PCB. Partition switch out of ohm range.Ordered main and sub PCB, and partition switch. Located in the kitchen. Manufactured 5/2018; rqstng P&A on 1 UNKNOWN (MAIN PCB) and 1 UNKNOWN (SUB PCB) and 1 UNKNOWN (PARTITION SWITCH)"
Kevin S.
DRYER SPEED QUEEN ADE30RGS171TW01 "Upon arrival, this time unit isnt heating no matter what. Tried various heat settings on timer. Checked thermal cutoff, thermostat and heating element all checked good. I believe this timer is coming from a bad batch of 2 i originally had put on here and customer in New Weston, what i had returned before. Customer wanted to go ahead and replace with new heating element kit, which has new thermostat, element and cutoff. This did not change anything but wanted to go ahead and replace. They have the old heating element kept. Collected new service call fee and pricing for heating element. Ordering new timer for repair. Checked for 240v at cord hookup good. ; ordrng 1 D505797P (TIMER DRYER), used 1 964P3 (HEATER) from stock"
Kevin M.
REFRIGERATOR KITCHEN AID KSCS25FKBL02 Inverter board is intermittently kicking on the compressor ; ordrng 1 W10629033 (inverter box)
Brad A.
WASHER WHIRLPOOL WFW8740DW0 "Found drain not pumping properly, water valves not opening, ordered drain pump, water valve, and main control. Located in the laundry room. Manufactured 3/2006; rqstng P&A on 1 W11029840 (cntrl-elec) and 1 WPW10435242 (valve) and 1 WPW10605427 (pump-water)"
Brad A.
WASHER WHIRLPOOL WTW6600SW2 Deductible 100 collected.Found hub in unit worn out. Unit will not disengage to agitate properly. Found bleach valve not being opened properly from control board. Ordered hub and main control. Unit located in the laundry room. Manufactured 2012; rqstng P&A on 1 W10820039 (hub) and 1 WPW10189966 (cntrl-elec)
Tim R.
WASHER WHIRLPOOL WTW7040DW1 Called and talked to Megan at AHS explained to her that the issues was a build up inside the drum area. Customer wanted us to take it apart and clean it out told her AHS wouldn’t cover that but we’d call them and document. Auth-1mszL
Tim R.
COOKTOP GE JBP26B0H2BB Checked unit over found that all 4 burner were heating up on high and low customer doesn’t think they are heating up right but unit was heating on high and low with no issues. Customer side that when heat was set at 4 it wasn’t heating like it use to she has to turn it to 5-6 to get what it use to do at 4. Lady is begin super picky about it. Unit functioning properly. Called and reported to AHS....Terki
Tim R.
DISHWASHER GE GSD2100V50BB "Replaced seals around door tested unit, and everything is functioning normal. No issues besides door seal.
Tim R.
DISHWASHER FRIGIDAIRE FGHD2465NF1A Checked unit over found that the vent motor wouldn’t run and was giving a UO error code. Found that display wouldn’t show the time remaining. Needs new control and vent also needs new console. Unit is 5-10 years old in the kitchen.
Tim R.
DISHWASHER KITCHEN AID KDTM354ESS3 Checked unit over found broken tracks. Replaced tracks. Checks ok
Tim R.
DISHWASHER WHIRLPOOL WDF510PAYS6 Checked unit over and found that the wiring was not tight so unit was not getting power. Fixed wiring adjusted door latch. Checks ok
Tim R.
DRYER - ELECTRIC MAYTAG MDE400AYW Checked unit over found that the unit was heating good and all components tested good. Customer potentially has an outlet issue.
Tim R.
DISHWASHER - BUI KITCHEN AID NO MODEL Checked unit over found that the dishwasher has a partially worn model and serial number. Needs complete upper rack and slides. Can’t make out model and serial tag. Picture of model attached
Tim R.
DISHWASHER SAMSUNG DW80F600UTS/AA Fixed broken wiring to terminal box. Checks ok
Shaun S.
REFRIGERATOR SAMSUNG RFG293HAWP "PARTS WARRANTY--Removed and replaced sensor on unit, unit checks ok upon techs departure"
Steve M.
WASHER LG WM2487HRM Unit not draining. Found faulty drain pump. Installed new pump and cleaned out hoses. Unit operating ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
Steve M.
MICROWAVE GENERAL ELECTRIC JVM1650BB008 Unit will not heat. Found melted/broken wiring to door latch. Fans just run Need to replace harness and door switch to diagnose properly. Cannot get proper voltages. 16 yrs old in kitchen OTR spoke to Cora. Putting in for review Switch we24x829Harness WB18X10192 NLA
Steve M.
WASHER LG WM2101HW Installed parts listed. Checked for leaks. No signs of leakage
Steve M.
FREEZER FRIGIDAIRE LFFH20F3QWC Found faulty thermostat. Installed new thermostat. Unit cooling properly ; used 1 5304513033 (THERMOSTAT) from stock
Steve M.
COOKTOP KENMORE 911.9529199 Left rear cooking element switch is smoking and right front element will not heat need a new switch and element. Spoke to Rob at H ER realtors declined repair at this time
Steve M.
MICROWAVE FRIGIDAIRE FFMV164LSA Unit keeps popping breaker upon hitting start button. Replaced monitor door switch. Do not open door when running. Voids labor warranty; used 1 5304509459 (SWITCH) from stock
Steve G.
REFRIGERATOR SAMSUNG RH25H5611SR/AA installed new sensor in freezer evaporator fan in freezer and main board unit cycled test OK
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 Replaced new timer and knob.
Steve G.
COOKTOP GENERAL ELECTRIC JBP260W1HA "Customer states that the unit is not heating up. Tech pulled unit and found that on the stove on one leg of the unit was getting 120v and on the other leg was getting 120v but when check from hot to hot let I should be getting 240 I was getting 0. Tech did check at the plug to make sure it wasn’t the plug. Customer is calling warranty company, and they just had out an electrician."
Steve G.
WASHER WHIRLPOOL WFW87HEDC0 Customer states that the unit is not starting and the door will not unlock. Tech was able to unlock the door.
Steve G.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 Installed new drain pan underneath the unit
Shawn H.
DRYER MAYTAG MEDC300BW0 Installed new timer and ran to test. Timer advances as it should do unit heats fine. All ok.
Shawn H.
REFRIGERATOR MAYTAG ABB1922FEW "Upon arrival found frost cover evaporator cover. Thawed evaporator and put unit into forced defrost. Defrost circuit is good. Good voltage to heater and heater is hot to touch. Inspected door seal for damage, none found. Door glides are closing smoothly. No cracks in liner allowing air. Suspect door was left open partially allowing warm air in. Unit is cooling and all functions work as they should. Temps where off due to lack of air flow from frost build up. Ok per Joe."
Steve G.
DRYER LG DLEX2501W Customer states that the drum is loud. Found bad front roller. Installed new roller and did check other rollers. ; pckd up 1 4581EL2002C (ROLLER WITH SHAFT)
Kevin M.
FREEZER MAGIC CHEF HMCF5W2 Unit non repair not economically
Shawn H.
WASHER WHIRLPOOL WTW4816FW1 Installed new water valve and ran to test. All ok. No error codes and all functions work as they should.
Shawn H.
DRYER - ELECTRIC GE GTX22EASK0WW Installed motor/blower assembly and ran to test. All ok. Motor runs and unit heats as it should. All ok.
Shaun S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Removed and replaced sump assm on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
WASHER KENMORE 110.246423 "Removed and replaced motor cooling and clutch assm on unit, ran and tested product, unit checks ok"
Shaun S.
WASHER LG WM2501HVA "Removed and replaced drain pump on unit, ran and checked out, unit checks ok"
Tim R.
REFRIGERATOR GENERAL ELECTRIC GSL25JFXBLB "Replaced fill valve due to not water or ice. Checks ok.; ordrng 1 WR57X10032(TS) (valve,water)"
Shaun S.
WASHER LG WM3470HVA "Reinstalled seal on unit, ran and checked out, unit checks ok"
Tim R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Checked unit over found that the display in the pantry wasn’t working. Needs display and has ice build up issues. ; ordrng 1 W10769076 (cntrl-elec)
Kevin S.
DRYER FRIGIDAIRE FFRE4120SW Replaced door skin. Had customer do a visual check ok.
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Upon arrival put unit into a time dry mode. Unit is not heating, checked ventilation is good on backside. Short run but facing north. Checked heating element good, found thermal cutoff open. Replaced with truck stock, unit is now heating again. Unit checks ok.; used 1 D511412 (THERMAL FUSE) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1621TW1 Unit not cooling properly Found bad fan motor. Replaced motor. Unit cooling ok; ordrng 1 242219204 (EVAP FAN (TS))
Steve G.
REFRIGERATOR GE GSH25SGRBSS "Customer states that the unit is not working. found that the unit is not going into defrost mode. Customer needs to close down two days prior to coming back out.Unit 10-12 yr old. In kitchen; rqstng P&A on 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (board asm main contr)"
Kevin S.
RANGE SAMSUNG NE59J7630SG/AA "Replaced parts, checked over each button, set clock and checked bake and broil functions unit checks ok."
Steve G.
DISHWASHER WHIRLPOOL WDT920SADM2 "Customer states that the unit is not washing. Unit is 3 years old in kitchen. Cycled unit found the wash motor is getting power, but will not move. ; rqstng P&A on 1 WPWPW10671942 (SUMP ASSY.)"
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Customer notes intermittent ice issues in upper icemaker. Per Frigidaire bulletin RF1902 removed fill tube and installed tape for insulation. Used part from truckstock. Unit checks ok.; used 1 5303918860 (
Steve G.
OVEN KITCHEN AID KEBC207SS03 WPWP9759242 thermofuse. 39.73WPWPW10195934 latch. 96.25WPWPW10438752 252.46 controlWPWP9760587 transformer 57.76Customer stated that he had another company out there several times the first initial time was over a month until he returned unit was pulled out of the wall customer stated that the other company was out there for close to four hours yesterday technician is ordering parts but one of the parts is no longer available2 hr. ; rqstng P&A on 1 WPWP9759242 (THERMAL FUSE) and 1 WPWP9760587 (TRANSFORMER) and 1 WPWPW10195934 (LATCH) and 1 WPWPW10438752 (CONTROL BOARD/ DISPLAY BOARD. NlA)
Shawn H.
REFRIGERATOR FRIGIDAIRE PLHS39EESSN "Unit is 14 years old in kitchen. Unit is cooling fine. Issue is with water dispenser. Paddle for water dispenser has broken from housing. Micro switch is still good. Unit needs water dispenser paddle. ; ordrng 1 241685703 (actuator,water blk)"
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA Drain frozen up cleaned and installed probe in drain
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFD28GBLETS Ice maker ordered still isn’t correct. Pulled original ice maker and pulled part number off it. Original part is a WR30X29368. This number subs to WR30X28682. We have not ordered this number before. When you pull up the model through DAP site and look under optional parts this ice maker is listed. Please order WR30X28682.; ordrng 1 WR30X28682 (icemaker)
Kevin M.
FREEZER FRIGIDAIRE FFFU14F2QWA Cleaned out def drain and checks ok
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHF2366PFEA Upon arrival found hinge covers broken and binding up doors. Unit will need the hinge cover and center cover. They are impeding access to the left hand door. Removed covers until we return with new. ; rqstng P&A on 1 241862405 (cover-upper hinge) and 1 5304504482 (cover-upper hinge)
Shawn H.
WASHER GE WHSE5240D0WW "Wrong board was sent by AHS. Unit needs WH12X10323. Board showed NLA as of 4/18. Will contact AHS.; rqstng P&A on 1 WH12X10323 (CNTRL (NLA 4/18)), states that autho needed"
Kevin S.
RANGE BOSCH NIT8668UC "The lefthand 2 burners, when you turn on it will detect the pans but will throw a double E code. Called techline, gave him all the details he said to replace the left hand Ellon or relay board. Connected unit, powered back on had customer check remaining burners still working.; ordrng 1 11009407 (LEFT HAND BOARD)"
Kevin M.
REFRIGERATOR SAMSUNG RF28M9580SR/AA Installed IMk kit and took picture per IMk bulletin
Kevin M.
REFRIGERATOR HOTPOINT HSS25IFMBWW Called HBW waterline frozen in door would need replaced not economically to repair -Faith-purchasing dept-Tristan-Auth# 837045452143
Kevin M.
REFRIGERATOR WHIRLPOOL ED5LVAXWS01 Def board not advancing into defrost.
Kevin S.
WASHER SAMSUNG WA48H7400AW/A2 "Upon arrival unit has clothes and some water int tub. Tried to put unit into a drain its not even activating the drain pump. Try to put into any other settings no go. Put unit into diagnostics, found UE unbalanced errors, and 5E for drain error. drain pump went out. ; ordrng 1 DC97-16778A (DRAIN PUMP)"
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RS25H5111SR/AA Error code 21 FZ fan assy ; ordrng 1 DA97-08690E (FZ FAN ASSY)
Brad A.
RANGE GE JGBP28BEA1WH Found oven temperature control not adjusting properly. Ordered new control. Located in the kitchen. Manufactured 5/2010; ordrng 1 WB27K10015 (OVERLAY) and 1 WB27K10141 (control t08-2k)
Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/US Found outlet behind refrigerator not working. Plugged unit into different outlet using extension cord. Unit starts and is cooling. Told customer to get an electrician to look at outlet. Informed Brenda with Ashgard.
Brad A.
WASHER WHIRLPOOL WFW8540FW1 "Found unit not able to read water level. Found water level sensor connector loose, not making good contact. Connected wire properly. Unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Found ice blocking ice bucket from seating properly, not allowing ice to dispense properly. Removed ice. Unit checks ok."
Brad A.
WASHER GE UNKNOWN Found washer working properly. Found no model/serial tag on unit. Called rob pilder to let him know about the unit.
Brad A.
DISHWASHER GE GDT695SMJ2ES "Installed new interface, buttons, and console, unit checks ok."
Tim R.
DISHWASHER WHIRLPOOL DU840SWKU0 Replaced latch and instructed customer on spray arm and rack design.
Tim R.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Checked unit over found that the unit wasn’t cooling found a kicked breaker and reset the breaker and it kept flipping it again. Found wires attached to start device grounding out and kicking the breaker. Fixed wiring checks ok
Tim R.
WASHER MAYTAG MHW5500FW1 Checked unit over found that the drain was plugged up and door was locked. Cleared blocked drain and unit drained good. Found that when unit was draining, the stand pipe was backing up into the sink and also leaking. Needs plumber for stand pipe issues. Washer working good now. Is a stacked unit.
Tim R.
DISHWASHER KITCHENAID KDTM704EBS0 Replaced parts listed. Checks ok.
Tim R.
REFRIGERATOR GE DSHS9NGYACSS Check unit over found that the evaporator only had half of the evaporator covered with Frost. Blockage in the evaporator somewhere needs compressor and evaporator. Previously replaced control and fan due to fan not running at full speed and compressor not running. Unit is about 15 years old in the kitchen. Not worth repairing. Talked with Tracey AHS putting into review.
Tim R.
DISHWASHER WHIRLPOOL WDF780SLYB0 Checked unit over found rinse aid not dispensing. Reprogrammed control. Checks ok.
Tim R.
WASHER SAMSUNG WA45H7000AW/A2 Checked unit over found leaking dispenser hose. Fixed hose. Checks ok
Steve M.
RANGE SAMSUNG NE59J7630SG/AA Installed new touchpad/display. Unit operating ok--3 yrs old in kitchen
Steve M.
REFRIG/SIDE-BY-S LG LFX25960SB Icemaker not producing ice. Unit is jammed due to small ice production. Recommend replacing household water valve.. unit is operating properly.
Steve M.
WASHER SAMSUNG WF42H5200AW/A2 Unit making a loud noise during spin. Found loose shock support on tub assembly rattling. Tightened. Unit operating properly.
Steve M.
ELECTRIC RANGE GENERAL ELECTRIC JB700EJES Installed parts listed. Unit operating ok.
Steve M.
WASHER SAMSUNG WV55M9600AV/A5 "Installed new modified leak sensors. Ran top and lower unit through quick wash plus smart install mode. Absolutely no signs of water leaking from any hoses, fill valves nor soap, bleach or fab softener cups. Highly highly recommend cutting fab softener 50/50 with water and using absolute minimum amount recommended by manufacturer. Lower unit 1 tsp, upper 1/2 tsp"
Steve G.
DISHWASHER SAMSUNG DW80J7550UG 01 Installed new water wall motor locking tabs/rings and motor lock rings cycled unit test OK
Steve G.
DRYER - ELECTRIC MAYTAG 110.607201 Customer states unit squeaks while running. Tech found left rear roller was seized install new dryer repair kit; pckd up 1 4392065 (dryer repair kit)
Shawn H.
DRYER WHIRLPOOL WED8200YW2 Upon arrival unit will power up but the motor won’t start. Removed front and inspected exhaust thermal fuse. Thermal fuse is shorted open. Removed blower housing to inspect for blockages in exhaust. None found. Replaced fuse and ran to test. Unit is running and heating fine. Advised customer to have exhaust vent cleaned. ; used 1 3390719 (FUSE) from stock
Steve G.
DRYER SAMSUNG DV42H5400EF/A3 Customer states that the unit is not starting. Found the belt had come off idler pulley. Found idler pulley was loose at the bolt but did show customer that it was slow in turning. Installed new idler pulley. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY)
Steve G.
REFRIGERATOR KITCHEN AID KFIS20XVMS2 "Installed new main board, and console board, installed both refrigerator door gaskets. Program the unit to code and compressor did come on;."
Steve G.
REFRIGERATOR KITCHEN AID KSF26C6XYY04 Customer unit is not cooling at all - another service company was out July 12 2019. They replaced the sealed system. Dekaria AHS autho 107dvzl- Due to another company did a system job we will not be able to work on the sealed system.
Steve G.
WASHER MAYTAG MVWB835DW0 Install new main board. calibrated unit , start cycle. test OK; pckd up 1 WPW11100602 (BOARD)
Steve G.
REFRIG/SIDE-BY-S WHIRLPOOL ED5PVEXWS14 "Customer unit is not making ice, found that the ice maker is getting power but not cycling. Installed new ice maker and unit started to cycle. ; pckd up 1 WPEDR3RXD1 (WATER FILTER) and 1 WPW10916040 (ICE MAKER)"
Shawn H.
WASHER ROPER RTW440VQ1 Unit is 10 years old in laundry room. Customer states that it may not be the washing machine leaking. Pulled cabinet and ran unit to test for leaks. Machine is not leaking. No signs of leaks from the machine. Unit drains in to wash tub next to it. Wash tub shows signs of leakage at p trap and is very slow to drain. Advised customer to have a plumber check out drain. Machine operates as it should.
Shawn H.
WASHER LG WM2277HW/01 Checked unit over and found tub locked up due to rusted bearings. Tub seal leaked into bearings causing them to rust and lock up. Unit is 12 years old and customer does not wish to repair due to cost.
Shaun S.
RANGE LG LDE4413BD/00 "Removed and replaced parts listed on unit, ran and checked out, unit checks ok upon techs departure"
Shawn H.
REFRIGERATOR AMANA TX21VW Installed new gasket and door is sealing well now.
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2322MBKA "Upon arrival found that cubes were jamming up inside of the ice bucket causing the unit to try and disp ice but wouldn’t, shook ice bucket to free up ice, ran and checked out unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL GI6FARXXY00 "Removed and replaced gasket on freezer door, ran and tested steamed gasket unit checks ok"
Shaun S.
DISHWASHER FRIGIDAIRE PLD4375RFC3 "Removed and replaced rack assm on unit, checks out ok"
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Replaced icemaker kit per bulletin. Changed board, unit is running and cooling. Checks ok."
Shaun S.
WASHER MAYTAG MVWB835DW "Removed and replaced inlet water valve on unit, checks for leaks unit checks ok"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon inspection, customer claims unit not cleaning clothes properly. Checked unit in normal wash and from customer video record. Explained the new wash design by playing a Speed Queen video on youtube. The machine is agitating ok, explained and talked about different settings and options to try. Upon testing found unit not wanting to lock properly. Replaced lid lock with truck stock. See sticky note.; used 1 203504 (LID LOCK) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF4289HARS/XAA "Replaced imk, tested button, watched unit harvest then fill. Told customer to monitor. ; used 1 DA97-07365G (IMK) from stock"
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSS23QSTASS Wiring is burnt up non repairable -Rachel-AHS-Auth# 106RRBL Cust will get a call from AHS
Kevin M.
FREEZER WHIRLPOOL EV180NZBQ00 Installed new fan motor.
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Def drain plugged up and leaking; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL ED5LHAXMT10 Wiring in the cabinet shorted out caused water valve to open up and over flow the ice maker- took pictures water frozen all over food in freezer and freezer was full of food in the pictures
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Could Not find leak at this time but cust is going leave water off to unit and possibly purchase a new refrigerator
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RF28HFEDTSR/AA Error 22 & 25 ff fan and def heater cust to think about repair
Kevin M.
REFRIGERATOR LG LFC25776SB/00 Arm broke on IMk installed new IMk
Kevin M.
REFRIGERATOR WHIRLPOOL ET1PHKXPQ02 Unit is non economical to repair sealed system is compressor & EVAP coil Called Jasmine -107JLFL
Kevin M.
REFRIGERATOR SAMSUNG RS2630SH/XAA Wiring in the cabinet to ice maker not allow to make ice and fill tube leaking down into the freezer compartment unit is non repairable cleaned ice out off bottom of Freezer
Brad A.
DISHWASHER GE GSD3360K00SS "Found unit unplugged, plugged unit in. Unit checks ok."
Brad A.
RANGE HOOD GE UNKNOWN Found no model/serial tag on unit. Unit needs new fan motor.
Brad A.
DISHWASHER BOSCH SHE3ARF6UC/22 Found customers drain line that the unit is hooked to is not sufficiently draining the water. Connected the drain line into the disposal properly. Unit checks ok.
Brad A.
REFRIGERATOR SAMSUNG RF4267HARS/XAA "Installed new control board, unit checks ok."
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 "Replaced parts listed checks ok. Talked with Samsung and every component testes food they said the issues is propbably a restriction inside the tub. They said to replace the rear tub were the pressure hose attaches. Needs tub assembly per Travis at tech line. Pressure switch and display already installed need to bill for them no matter what. ; rqstng P&A on 1 #### (INNER TUB) and 1 #### (FRONT TUB) and 1 ##### (REAR TUB), states that autho needed"
Steve M.
DISHWASHER LG LDP6797ST Touch pad cycling through cycles by itself. Console needs replaced. ; ordrd 1 AGL75172605 (CONSOLE )
Steve M.
WASHER WHIRLPOOL WFW92HEFC0 "Drain pump won’t stop and door is locked. Found pressure out of range installed new pressure sensor/air trap.. unit operating ok.2.5 yrs old in laundry room; ordrng 1 W10903220 (trap (TS)), used 1 W10448876 (SWITCH) from stock"
Steve M.
MICROWAVE SAMSUNG SMH2117S Unit intermittent power. Need to install new power cord. 942544029142 Trinki gave autho for repair.; ordrng 1 DE96-00218F (POWER CORD)
Steve M.
MICROWAVE FRIGIDAIRE FGMV176NTF Microwave is still tripping breaker and popping ceramic fuse called tech line and spoke to Ron. Advised me to replace the door and all latch components and switches.; ordrng 1 5304509432 (DOOR LATCH) and 1 5304509451 (FUSE) and 1 5304509457 (LATCH HOOK) and 1 5304509459 (MONITOR SWITCH) and 2 5304509460 (INTERLOCK SWITCH)s and 1 5304509638 (DOOR ASSEMBLY )
Steve G.
RANGE FRIGIDAIRE FCRE305LAFA Customer was cooking and inner glass shattered. Tech order part. ; ordrd 1 5304503232 (glass)
Steve G.
OVEN SAMSUNG NE59J7630SG/AA Customer states that the display is acting up lights are coming on and off and she also stated that one time the oven never shut off spoke to customer pre-ordering parts; ordrng 1 1111 (RELAY/MAIN BOARD) and 1 2222 (DISPLAY BOARD. SQUARE BOARD. )
Shawn H.
REFRIGERATOR WHIRLPOOL ED22TEXHW00 "Upon arrival found unit plugged in but not running. Checked defrost timer and found it stuck in defrost cycle. Manually advanced defrost timer and unit began to run. Compressor runs, condenser fan runs, and evaporator fan runs. Let unit run to check frost pattern. Frost pattern is developing well. Unit needs defrost timer. ; ordrng 1 W10822278 (timer-def)"
Shawn H.
WASHER WHIRLPOOL WTW4816FW1 F8E1 no fill long fill code. Ran unit in diagnostics to test water valves. Hot will run but cold will not. Cold has proper voltage to it but no flow. Unit needs water valve. Part at shop and will return tomorrow to install. ; ordrng 1 W11210459 (valve)
Shawn H.
WASHER SAMSUNG WA45N3050AW/A4 "Customer states that unit still won’t advance past first rinse. Ran unit in normal cycle to test. It would get to the drain portion of the rinse cycle and drain out and spin but not get to full speed and continues this. Ran unit in diagnostics to test. No error codes present, all functions work as they should in test mode. Suspension is tight not causing out of balance. Water lines are hooked up properly and not kinked. Machine isn’t sensing load in machine and not allowing it to advance. Unit needs TMR sensor. ; rqstng P&A on 1 111111TMRSENSOR (111111TMRSEMSOR)"
Shawn H.
REFRIGERATOR SAMSUNG RSG257AARS/XAA Upon arrival found unit unplugged. Plugged unit in and it powered up but no compressor operation. Checked u/I and found it in sales mode showing OF OF. Removed from sale mode and unit began to run. Display is missing a few segments and cannot be read easily. U/I is shorted and missing display segments. Unit is 8 years old in kitchen. Advised customer to monitor temps since unit hasn’t been running and wasn’t plugged in. ; ordrng 1 DA97-06477Z (U/I)
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2311LBHA " Upon inspection found water leaking from fill tube, draining and refreezing on back wall and into evap fan. Removed evap cover cleared ice, and replace. Found icemaker also leaking water into ice bin causing ice to clump together. Need new icemaker and fill tube. Unit is cooling ok otherwise in both sections.; rqstng P&A on 1 241796405 (tube-water fill) and 1 241798231 (ICEMAKER)"
Shawn H.
DISHWASHER FRIGIDAIRE LGID2475QF3A "Upon arrival found unit not showing codes and functioning fine. Ran unit in diagnostics and found i30 error code. Aqua control code. Pulled unit and found pan full of water causing leak sensor to trip. Ran unit to check for leaks and found leak at wash motor seal. Unit needs wash motor. Customer also states that unit doesn’t always drain out fully. Pump ran in test mode but was noisy. Possible dead spot. Unit needs wash motor and drain pump. ; rqstng P&A on 1 5304514365 (WASH MTR ) and 1 A00044305 (drain pump), states that autho needed"
Shaun S.
DRYER KENMORE 110.868801 "Upon arrival found that unit has a bad idler pulley and rollers on unit; ordrng 1 349241T (support,roller) and 1 WP691366 (pulley-idr)"