We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT695SMJ0ES
Near Goshen, OH 45122
Charles
Job Details: 10/14/2021
Unit has communication errors and latch. Ordering for repair; rqstng P&A on 1 WD21X24901 (Control) and 1 WD21X10490 (Latch) and 1 WD21X23462 (UI)
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Rossburg, OH 45362
Amber
Job Details: 10/14/2021
"Inspected unit and found about half way through a 60 minute cycle, unit started flashing and beeped like it was paused. I opened the dishwasher, pressed the start button and closed it back up and the dishwasher resumed the cycle. This dishwasher has a module for opening the door for eco drying. Ordering door opening module and the lid latch. ; rqstng P&A on 1 12025140 (Door opening module) and 1 10008141 (Lock)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Springfield, OH 45506
Brad Anders
Job Details: 10/14/2021
"Customer claims unit is squealing, was not able to get unit to make a sound, customer called later and said its making the sound again constantly. Talked to JJ at Showplace, I informed them that we will put it back on the schedule, but they will be responsible for a service charge if there is nothing wrong found again.; saved tckt"
We serviced a
KENMORE WASHER
Model 110.450884
Near Dayton, OH 45424
Brad Anders
Job Details: 10/14/2021
"Found inner basket going out of balance due to wear on the tub bearings, control not responding properly, ordered front and rear outer tub, inner basket, Main control, and bellow. Located in the laundry room, manufactured 2010.; rqstng P&A on 1 Unknown (Rear outer tub) and 1 Unknown (Front outer tub) and 1 Unknown (Inner basket) and 1 Unknown (Main control) and 1 Unknown (Bellow)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418UW3A
Near Greenville, OH 45331
Amber
Job Details: 10/14/2021
Inspected unit and found when trying to drain the pump makes a very low hum noise. But pump does not drain out any of the water. Ordering drain pump.; rqstng P&A on 1 A00126401 (Drain pump)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF2
Near Franklin, OH 45005
Steve G
Job Details: 10/13/2021
Installed new icemaker and water valve
We serviced a
LG REFRIGERATOR
Model LRMVS3006D/00
Near Monroe, OH 45050
Steve G
Job Details: 10/13/2021
"Unit is not making craft ice . contact LG, found out there is a software issue. There is no update for the issue has been given or new board to be replaced customer is going to contact LG or vendor"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW7B
Near Middletown, OH 45044
Steve G
Job Details: 10/13/2021
Unit is leaking. Installed new door gasket on bottom inner panel. Cycled. In kitchen 16 yrs ; used 1 809006501 (Door gasket) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.566525
Near Liberty Township, OH 45044
Steve G
Job Details: 10/13/2021
Unit is 16 years old in kitchen. Found the cold air return was frozen up. Adv customer to unplug the unit for 2 days. Can not thaw that out with any kind of heat. Back door was open per customer.
We serviced a
LG WASHER
Model WM3670HVA
Near Englewood, OH 45322
Shawn H
Job Details: 10/13/2021
Customer states that unit isnt dispensing fabric softener. Inspected dispenser and found it clogged with softener/soap. Cleaned dispenser and ran to test. Unit isnt getting cold water. Water is on. Valve is getting voltage. Found screen clogged with debris. Cleared valve but it still wont open fully. Replaced valve from stock and unit fills as it should. Debris is coming from water softener. Advised customer of issue and they set softener to bypass. Please mail out receipt. ; used 1 5220FR2075L (Cold valve) from stock
We serviced a
WHIRLPOOL DRYER
Model WED80HEBW0
Near Vandalia, OH 45377
Shawn H
Job Details: 10/13/2021
Customer states that unit wont tumble. Inspected unit and found thermal fuse wire loose. Tech did not get it secured on previous service and it came loose. Secured connection and ran to test. All ok. Unit tumbles and heats as it should.
We serviced a
MAYTAG RANGE
Model MGR8800DS0
Near Eaton, OH 45320
Shawn H
Job Details: 10/13/2021
Installed new control and sensor. Ran to test. Unit is heating as it should. Got to 350 within 10 minutes. All ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/13/2021
Installed new touchpad and verified operation. All buttons function as they should and unit operates as it should. All ok.
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ00
Near Dayton, OH 45426
Shawn H
Job Details: 10/13/2021
Installed new door switch and verified function. All ok.
We serviced a
SAMSUNG MICROWAVE
Model ME17R7021EB
Near Dayton, OH 45419
Sam
Job Details: 10/13/2021
"Inspected the unit. The customer was not able to get the light cover removed from the bottom of the microwave. Removed the cover, made adjustments to the light cover and door, and demonstrated the customer how they could remove themselves. All checks OK"
We serviced a
KENMORE WASHER
Model 11045087404
Near Dayton, OH 45406
Sam
Job Details: 10/13/2021
"Inspected the unit and found damage to the drain pump, waterline running inside the unit and the gear case. The total sum of the repair is not worth the value of the unit. The unit is 15 years old and in rough shape. Tech recommends to the customer to replace the unit and not do the repair due to the cost and high risk of future issues."
We serviced a
CROSLEY FREEZER
Model WCV20F
Near Eaton, OH 45320
Shawn H
Job Details: 10/13/2021
Customer states that unit is getting excessive frost build up on the top. Unit is 20+ years old in garage. Unit is a non defrosting freezer. Frost is building up along the top due to outside air getting into the unit. Both upper corners of the gasket arent sealing well. This is allowing moisture in. Unit needs door gasket and silicone sealed along edges. Gasket is NLA through our sources. Verified with DAP. Calling AHS to inform and supply part number. Unit is not covered under their warranty. Authorization number 107ERFP
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Germantown, OH 45327
Sam
Job Details: 10/13/2021
Inspected the unit and found the lid assembly not opening or closing and the unit not recognizing it locked. Advise the customer of the issues and recommended to replace the latch assembly. Part is currently on back order and may take several weeks before we get the pardon. Advised The customer I could provide him with the part number if they wanted to try to locate it from another source and install it themselves so they dont have to wait. Customer agreed that they would try to locate the part. Lid Latch Assembly part# W11394572
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USD
Near Germantown, OH 45327
Sam
Job Details: 10/13/2021
Installed parts. All checks OK
We serviced a
KITCHEN AID DISHWASHER
Model KDFE304DSS0
Near Bellbrook, OH 45305
Sam
Job Details: 10/13/2021
"Inspected the unit and found a large amount of food and gunk built up around the filters and down in the drain pump and wash motor. The inside of the unit was also caked in layers of detergent and gunk. I advise the customer that the unit is not worth repairing due to the high cost of the repair and the high risk of potential issues after replacing all the spray arms, wash motor, drain pump, and circulatory lines. Customer to replace the unit."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS00
Near Centerville, OH 45458
Sam
Job Details: 10/13/2021
Installed parts and make sure the evaporator cover is still sealed up. Enter diagnostics and remove the unit off of smart defrost cycle and set it to an eight hour basic defrost cycle. All other checks OK. No other service pointers for the unit or per the issues demonstrated.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Springboro, OH 45066
Sam
Job Details: 10/13/2021
Provided information to the customer over the phone and theyre going to replace the unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Dayton, OH 45420
Kevin
Job Details: 10/13/2021
Error code 22 unit needs ff fan it is frozen up calling Aarons-spoke to Marcus said hold off on the repair
We serviced a
SAMSUNG RANGE
Model NE59T4311SG
Near Dayton, OH 45449
Sam
Job Details: 10/13/2021
"Inspected unit and found the terminal block, main wiring harness and main power cord damaged due to a loose connection. Removed the old terminal block and inspected the main wiring harness and repaired lines, made adjustments to the terminal block, and found main power cord damaged. Removed main power cord and installed a different cord located at Aarons. All checks ok."
We serviced a
GE REFRIGERATOR
Model GFE28GYNCFS
Near Dayton, OH 45458
Sam
Job Details: 10/13/2021
Inspected the unit and found the drain line in the freezer section frozen over and leaking out onto the floor from the front of the freezer. Cleared the drain line and advised the customer to run at least a 24-48 hour defrost cycle to allow the ice to melt. Once they plug it back in it should take 24 hours to cool and an additional 24 hours for the icemaker to start working. All other checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF7
Near Dayton, OH 45406
Kevin
Job Details: 10/13/2021
Found unit extremely hot checked condenser fan blade was off and checking water line had bad spot on it repaired it and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LW1
Near Trotwood, OH 45426
Kevin
Job Details: 10/13/2021
Adjusted door shim door and gaskets and Deb okayed the estimate calling in with credit card; used 2 240311303 (Washer) from stock
We serviced a
GE REFRIGERATOR
Model PWE23KMDEES
Near Dayton, OH 45420
Kevin
Job Details: 10/13/2021
Defrost drain is plugged up cleared out
We serviced a
MAYTAG DISHWASHER
Model KDTE104ESS2
Near Mason, OH 45040
Charles
Job Details: 10/13/2021
Not draining is Cx complaint. Stuck door switch error as well as leaking from bottom. Unit needs parts listed. Cx declined est. does not want to repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW0
Near Franklin, OH 45005
Kevin
Job Details: 10/13/2021
"Installed new Evap coil and charged unit ; used 1 5308000010 (Fan), and 1 A19676501 (Drier) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PS3
Near Dayton, OH 45420
Kevin
Job Details: 10/13/2021
Unit has an internal refrigerant leak and is non repairable calling cPS-
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Beckett Ridge, OH 45069
Charles
Job Details: 10/13/2021
Lights were on. Pulled freezer door switch found loose connection. Also found ice maker tilted. Adjusted and all ckd ok.
We serviced a
SAMSUNG RANGE
Model NX58R5601SS/AA
Near Mason, OH 45040
Charles
Job Details: 10/13/2021
Installed parts listed. Ckd ok
We serviced a
GE REFRIGERATOR
Model GFSF6KKYCBB
Near Mason, OH 45040
Charles
Job Details: 10/13/2021
Installed parts listed. Unit ckd ok
We serviced a
WHIRLPOOL DRYER
Model LEQ9858LW0
Near Dayton, OH 45424
Brad Anders
Job Details: 10/13/2021
"Found thermal fuse open, installed new thermal fuse, unit checks ok.; used 1 3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/13/2021
"Tested unit, found all operations test ok, customer getting long dry times due to vent being smashed behind unit. Customer to adjust vent."
We serviced a
GE REFRIGERATOR
Model GZS22IYNBHFS
Near Dayton, OH 45432
Brad Anders
Job Details: 10/13/2021
"Found icemaker not cycling properly, installed icemaker, unit checks ok."
We serviced a
LG WASHER
Model WM2701HV
Near Dayton, OH 45414
Brad Anders
Job Details: 10/13/2021
"Found drain pump not turning with proper voltage applied, installed new drain pump, unit checks ok.; used 1 4681EA2001T (Drain pump) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Springfield, OH 45505
Brad Anders
Job Details: 10/13/2021
"Found water valve not allowing water to flow to dispenser or icemaker properly, installed water valve assembly, unit checks ok.; used 1 242252702 (Water valve) from stock"
We serviced a
GE DISHWASHER
Model GDT580SMF6ES
Near Xenia, OH 45385
Brad Anders
Job Details: 10/13/2021
"100 deductible collected, found heating element out of ohm range, unit not drying properly, installed new element, unit checks ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Springfield, OH 45506
Brad Anders
Job Details: 10/13/2021
"Found User Interface not responding properly, will need User Interface replaced. Customer is considering repair."
We serviced a
GE WASHER/DRYER
Model GUD27ESSM1WW
Near Springfield, OH 45505
Brad Anders
Job Details: 10/13/2021
"Found lid not locking properly, found loose connection at lock, repaired connection, unit checks ok."
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Greenville, OH 45331
Amber
Job Details: 10/13/2021
"When trying to take videos of washer making noise, everything ran properly. Ran through normal cycle fine. No leaks or burning smells. Told customer she could continue to use her washer but keep an eye out on it. All checks ok."
We serviced a
KITCHEN AID MICROWAVE
Model KBMC147HSS0
Near Ludlow Falls, OH 45339
Amber
Job Details: 10/13/2021
Inspected unit and found control panel not responding. I was able to turn the control lock on. When I did microwave acted appropriately. After turning control lock off unit was running properly. Informed the customer that if this were to happen again they could try the control lock or flipping the breaker for about 30 seconds. But if it continues to happen they would need a quote for a new control panel. All checks OK
We serviced a
SAMSUNG WASHER
Model WF328AAR/XAA
Near Pleasant Hill, OH 45359
Amber
Job Details: 10/13/2021
Inspected unit and found door gasket had been ripped causing noise with the machine. Replaced door boot. All checks ok.
We serviced a
KENMORE WASHER
Model 110.2002201
Near Arcanum, OH 45304
Amber
Job Details: 10/13/2021
Inspected unit and found suspension rods not as tense as they need to be. Gave customer a quote for a suspension rod kit. Customer explained that she had bought this unit from her landlord and was leaving it behind when she moves in a couple weeks. She said she would give estimate to landlord to see if they wanted to fix it. I told the customer they could continue to use unit.
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Greenville, OH 45331
Amber
Job Details: 10/13/2021
Inspected unit and I found shocks sagging and causing the back of the tub To hit the back panel. Also found noise coming from the gear case. Found door boot ripping. Gave customer a quote for shocks and door boot. Customer declined repair.
We serviced a
GE RANGE
Model JP989BK1BB
Near Liberty Township, OH 45044
Steve G
Job Details: 10/13/2021
"Unit is tripping the breaker. Customer did show me a video of the large spark. 16-18 yrs old Wire harness shorted out causing causing small fire. ; ordrng 2 WB24T10063 (Dual switch)s and 1 WB30T10093 (Bridge element) and 1 WB30T10095 (Dual element) and 1 1111 (Wire harness), used 2 WB24T10119 (Switches) from stock"
We serviced a
GE WASHER
Model GTW840CSN1WS
Near Monroe, OH 45050
Steve G
Job Details: 10/13/2021
Customer states that the unit flooded the house. Found the end cap of the water valve fell off. ; ordrng 1 Wh13x26637 (Water valve)
We serviced a
SPEED QUEEN WASHER
Model AWNE92SP113TW01
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/13/2021
Customer states that unit isnt spinning out water from clothes. Inspected unit and found belt slipping under large loads. Idler pulley is weak and not putting proper tension on belt. Unit needs idler kit. Please mail out receipt.; ordrng 1 959P3 (Idler & belt kit)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS00
Near Tipp City, OH 45371
Shawn H
Job Details: 10/13/2021
"Customer states that freezer is getting frost in the upper right side. Inspected unit and found door not sealing well in top right. Gasket is missing magnet strip in the upper section. Gasket isnt holding to frame to seal. Unit needs gasket. Gasket was on new door customer received from Whirlpool. Gasket should be under warranty. Gasket show no longer available on its own. Unit needs door assembly. Unclear on if customer should call in to Whirlpool for the part since they ordered it or if we should order. Will speak with Shari tomorrow. ; rqstng P&A on 1 LW10864696 (Freezer door), states that autho needed"
We serviced a
GE REFRIGERATOR
Model GFE26JYMNFFS
Near Eaton, OH 45320
Shawn H
Job Details: 10/13/2021
Customer states that unit wont dispense ice. Inspected ice bucket and found ice clumped together. Broke ice up and unit is dispensing fine. Unit has error code for a warm ice box. Fans are working and temp is correct. Ice box door isnt sealing well and allowing cubes to melt and clump together. Unit needs ice door with gasket. ; ordrng 1 Unkown (Ice box door w/gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Eaton, OH 45320
Shawn H
Job Details: 10/13/2021
"Unit is 6 years old in kitchen. Customer states that ice maker is inop and shelf pin is broken in the fresh food section. Crisper drawer shelf pin broke from liner. Pin is good but liner is cracked and split. No way to fix crack and split. Unit would need crisper drawer, crisper shelf, glass for shelf, 2 door bins for freezer and fresh food section. Advised customer shelves and bins may not be covered. Will contact AHS to determine. Ice maker is shorted causing it not to cycle. Installed ice maker and verified operation. Per AHS theyd like us to attempt a repair of the liner since the unit is cooling okay. If we cannot repair then it will go into replacement options. Need to reschedule to have tech fill in area behind crack with foam and secure shelf pin. ; used 1 241798224 (Ice maker) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Dayton, OH 45459
Sam
Job Details: 10/13/2021
Inspected the unit and found the compressor overheating due to the compressor fan not working. The compressor would activate (4.0 amps) and run for a minute than shutoff. Both freezer and freshfood section were at room temperature. Rest the unit and made adjustments to the compressor. It activated for a short time period then shutoff again. ; rqstng P&A on 1 BK190CL2C (Compressor) and 1 DA97-03870C (Condenser fan motor) and 1 DA31-00010D (Fan blade) and 1 DA34-00004D (Relay)
We serviced a
GE RANGE HOOD
Model JVX530DJ2BB
Near Dayton, OH 45417
Sam
Job Details: 10/13/2021
"Customer complaint is that the motor would not run at all. Inspected unit and found the customer had disassembled the unit and taken apart the motor, blower wheel, fan guards and plastic guides. The motor wires appear to have been spliced. Photos taken. Tech was unable to test the unit. Contacted GE for authorization request for repair but could not make contact. ; saved tckt"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Milford, OH 45150
Charles
Job Details: 10/13/2021
Stuck button and bad element errors; rqstng P&A on 1 WE11X21156 (Heater) and 1 GEWE22X32178 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBBC/US
Near Dayton, OH 45410
Kevin
Job Details: 10/13/2021
Found ice maker not cycling properly ordered new ice maker and ticket #4161903398; saved tckt
We serviced a
GE REFRIGERATOR
Model GTS22ICMARWW
Near Dayton, OH 45420
Kevin
Job Details: 10/13/2021
Not defrosting properly needs new heater and control brd ; ordrng 1 WR55X10942P (Cont brd) and 1 WR51X10038 (Defrost heater)
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA02
Near Liberty Township, OH 45044
Charles
Job Details: 10/13/2021
Unit is freezing over and covers need replaced. Also needs control board for repair. PLS SEE STICKY NOTES; rqstng P&A on 1 DA97-08725F (Cover) and 1 DA97-08724N (Cover) and 1 DA41-00670C (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near West Chester Township, OH 45069
Charles
Job Details: 10/13/2021
"Unit still not making ice. Front UI not easy to see. Submitting for parts for repair.; rqstng P&A on 1 W10843055 (Control) and 1 W11387386 (UI board), states that autho needed"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pleasant Hill, OH 45359
Amber
Job Details: 10/13/2021
"Installed new thermostats. Customer stated she would let me know if it works. Called tech line and spoke with Garrett, explained to them what has been going on with the unit and speaking with tech line last time. He stated customer needs to change their vent line, aluminum either rigid or semi rigid vent line. Tech line also stated depending on how long the vent line is up to the roof customer might always have drying issues. Called Chris cash and talked with him about next steps. ; saved tckt"
We serviced a
ELECTROLUX DRYER
Model EWMED70JSS0
Near Bradford, OH 45308
Amber
Job Details: 10/13/2021
Inspected unit and found motor complete locked up and not turning. Ordering new motor. ; ordrng 1 137116000 (Motor)
We serviced a
GE DISHWASHER
Model GDT535PSM5SS
Near Middletown, OH 45042
Steve G
Job Details: 10/12/2021
Unit will not start. Found the latch is not making contact with switch. Made adjustment to the top metal cross bar. Cycled
We serviced a
GE WASHER
Model DVLR223EG7WW
Near Middletown, OH 45044
Steve G
Job Details: 10/12/2021
Unit making a thumping noise. Found the top glides are gone. Installed new top green slides. Load test. ; used 2 WE1M1067 (Green glides) from stock
We serviced a
GE DISHWASHER
Model GDF530PMM0ES
Near Dayton, OH 45440
Sam
Job Details: 10/12/2021
"Installed parts, all checks OK"
We serviced a
SAMSUNG WASHER
Model WF431ABP/XAA04
Near Dayton, OH 45440
Sam
Job Details: 10/12/2021
Inspected unit and found leaking from the water valves and the dispenser assembly and found pretty severe damage to the shocks and rusting throughout the unit. Tech recommends to replace the unit due to the extent of the water damage and the cost.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Monroe, OH 45050
Steve G
Job Details: 10/12/2021
Door would not close found latch was flipped over, reseated, Cycled, unit test OK
We serviced a
SAMSUNG DRYER
Model DV45K6500EV/A
Near Centerville, OH 45458
Sam
Job Details: 10/12/2021
Inspected the unit and can hear a loud grinding noise during the cycle. Disassembled the unit and removed all support wheels and sanded and greased support wheels and pulley. Made adjustments to several of the support wheels. made adjustments to the vent line and advise the customer for most efficient dry cycles to try and get an accordion vent line that will not kink up and cause low airflow through the line. All other checks OK
We serviced a
GE DRYER
Model GFD55ESSN0WW
Near Dayton, OH 45458
Sam
Job Details: 10/12/2021
"Inspected unit and found the heating element activating on and off throughout the cycle, found good airflow inside the unit from the blower housing wheel and motor and found the lint trap clean. Ran a test cycle and looked for lint and airflow out of the exterior vent line and could not see any. I advise the customer to have a professional vent cleaning company come out and clear their vents. "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Waynesville, OH 45068
Sam
Job Details: 10/12/2021
Installed parts and ran a test cycle. All checks OK. Ice mold filling with water. Advise the customer if they have issues with small ice cubes or taking longer than normal to make ice in the future they need to unplug the unit and defrost the waterline as they have a tendency to freeze up.
We serviced a
MAYTAG DRYER
Model MEDX500BW0
Near Dayton, OH 45410
Sam
Job Details: 10/12/2021
Inspected unit and ran a test cycle and found the element is not kicking on. Remove back panel and found a dead heating element. Replaced element and thermal fuse and cut offs. Customer complained of potential door switch issues. Replaced door switch. Ran a test cycle and the unit was still not heat. Remove the terminal block cover and found three dead mice. I advise the customer that this would not be covered by Lowes extended warranty. No other issues found
We serviced a
MAYTAG REFRIGERATOR
Model MCD2257HES
Near Dayton, OH 45420
Sam
Job Details: 10/12/2021
"Inspected the unit and found the water line running to the refrigerator was leaking. Turned off the water and repaired the line with a shark bite connector. Turned water back on and found no other leaks. Made adjustments and replaced water inlet valve, dispenser and door. All checks ok."
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW0
Near Miamisburg, OH 45342
Sam
Job Details: 10/12/2021
Inspected the unit and found it leaking from the valve hose. Replaced parts around test cycle. Found no other leaks. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Dayton, OH 45459
Kevin
Job Details: 10/12/2021
Fill tube is leaking down into fan motor repaired fill tube
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Bellbrook, OH 45305
Kevin
Job Details: 10/12/2021
Installed control brd per tech line-mark and rebooted
We serviced a
MAYTAG DRYER
Model n/a
Near Dayton, OH 45410
Sam
Job Details: 10/12/2021
Inspected the unit and found three dead mice wrapped around the terminal block. Remove the terminal block and mice and found minor damage to the heating element wiring in the terminal block. Made adjustments and repairs to the terminal block in wiring harness. Reassembled the unit and ran a test cycle. Unit is now heating properly. All checks OK I advise the customer that the unit will not have a 30 day warranty from the service charge due to the mice damage and theres no guarantee that they will not come back. The customer is aware that there is no 30 day warranty on labor or service charge
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF07ESS01
Near Dayton, OH 45415
Kevin
Job Details: 10/12/2021
Installed control brd and returning cores back to Dap & Anne
We serviced a
MAYTAG ICEMAKER
Model MFI2570FEZ02
Near Huber Heights, OH 45424
Kevin
Job Details: 10/12/2021
Installed new ice maker the other one was intermittently going on and off ; used 1 W10882923 (Imk) from stock
We serviced a
AMANA REFRIGERATOR
Model ARB2109ABR
Near Dayton, OH 45405
Kevin
Job Details: 10/12/2021
UNIT NEEDS NEW DOOR & seal plus not defrosting proper needs bimetal and defrost timer
We serviced a
LG WASHER
Model WM3700HVA/01
Near Liberty Township, OH 45044
Charles
Job Details: 10/12/2021
Found cover to control off inside unit. While in spin mode was rattling and causing loud noise. All ckd ok.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Mason, OH 45040
Charles
Job Details: 10/12/2021
Installed parts listed. Ckd ok
We serviced a
GE REFRIGERATOR
Model HPS16BTNERWW
Near Dayton, OH 45406
Kevin
Job Details: 10/12/2021
Installed new cont brd and checks ok
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW3
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/12/2021
"Customer claims unit not agitating properly, all operations test ok. Customer could not provide a POP, customer would not pay service charge."
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFR
Near New Carlisle, OH 45344
Brad Anders
Job Details: 10/12/2021
"Found door lock stuck, giving f90 error code, cleaned door lock, reinstalled locking mechanism, unit checks ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILBT01
Near Cincinnati, OH 45249
Charles
Job Details: 10/12/2021
Installed parts installed. Ck ok
We serviced a
MAYTAG DRYER
Model MEDX700XL0
Near Xenia, OH 45385
Brad Anders
Job Details: 10/12/2021
"Found door lock not closing properly, installed new lock, unit checks ok.Authorization- 241JSLI; used 1 3406107 (Lock) from stock"
We serviced a
KENMORE WASHER
Model 110.2810231
Near Xenia, OH 45385
Brad Anders
Job Details: 10/12/2021
"Found bearings in outer tub making noise, will need outer tub replaced, customer does not want to repair unit."
We serviced a
GE REFRIGERATOR
Model GFE24JMKGFES
Near Xenia, OH 45385
Brad Anders
Job Details: 10/12/2021
"Installed new control, thermostat, and heater, unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25SFXHS04
Near Versailles, OH 45380
Amber
Job Details: 10/12/2021
Inspected unit and found it cycling like normal and dropping ice. Bin had maybe 24 ice cubes in it. Customer stated the ice maker was not cycling earlier this morning. Customer still wanted ice maker replaced even though it was cycling for the moment. Replaced ice maker. Informed customer it would take about 24 hours to cool enough to start producing ice and allow 48-72 hours for regular ice production. All checks ok.
We serviced a
FRIGIDAIRE WASHER/DRYER
Model n/a
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found drain pump rattling when turned on. Found sock inside drain hose and stuck in drain pump. Was able to pull out of drain pump but drain pump still wasnt running like it should. Replaced drain pump. All checks ok. ; used 1 137221600 (DRAIN PUMP) from stock
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found water valve not letting in enough water. Customer stated they had well water. Changed water valve. Ran tests. All checks ok. ; used 1 203741 (MIXING VALVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW/US
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found hairline cracks in the back behind the evaporator cover. Sealed up cracks and around the incoming wires. Replaced evaporator cover and sealed around it with food grade sealant. Also found a crack on one of the rails. Sealed with refrigerator liner kit. Thawed out drain line. All checks OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CHIHZ00
Near Liberty Township, OH 45044
Steve G
Job Details: 10/12/2021
"Techline Chris Last time out installed main board due to the symptoms the unit was having. Called Techline ran thru diagnosis and per Techline replace the main board, advised already done so he suggested to replace the user interface board due to the way unit was acting in diag. ; ordrng 1 W11239666 (Display board.)"
We serviced a
GE RANGE
Model JBP35DM1BB
Near Middletown, OH 45044
Steve G
Job Details: 10/12/2021
CX states that the unit is not baking and the top right gets cherry red. Unit is 10 plus years old. ; ordrng 2 WB24T10025 (inf switch)s and 1 WB27T11311 (Board) and 1 WB27T11005 (Overlay) and 1 WB17T10006 (Terminal block) and 1 WB17T10009 (Clip)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Lebanon, OH 45036
Steve G
Job Details: 10/12/2021
Freezing in the refrigerator ; ordrng 1 5303918775 (Sensor)
We serviced a
LG RANGE
Model LRG3061ST/01
Near Miamisburg, OH 45342
Sam
Job Details: 10/12/2021
Inspected the unit and found the big igniter partially burn out and not heating properly. Can see a white pattern on the igniter bars showing it failing. Run a test cycling to government and a half before the igniter not hot enough. Gave estimate and installed new igniter. Ran a test cycle and it started heating within 20 seconds. All checks OK; ordrng 1 5303935066 (Igniter)
We serviced a
FRIGIDAIRE FREEZER
Model FCFS181LQBA
Near Arcanum, OH 45304
Kevin
Job Details: 10/12/2021
Found door switch out and evap fan locked up; ordrng 1 297243800 (Switch) and 1 297250000 (Fan motor)
We serviced a
MIDEA FREEZER
Model MRU14F2AWW
Near Troy, OH 45373
Kevin
Job Details: 10/12/2021
Unit has a good even frost pattern ordering main brd its near compressor possible power outage ; ordrng 1 Maincontbrd (Cont brd)
We serviced a
SAMSUNG RANGE
Model NX58R5601SS/AA
Near Mason, OH 45040
Charles
Job Details: 10/12/2021
Spoke with customer and please reschedule for tomorrow Tuesday the 12th. Make an all day; schdld next appmnt for 10/12 TUE !
We serviced a
SAMSUNG RANGE
Model NE58H9970WS/AA
Near Mason, OH 45040
Charles
Job Details: 10/12/2021
Glass top cracked after cooking soup. Cx put hand on unit and it cracked. ; rqstng P&A on 1 DG94-00993A (Glass top)