Local Reviews
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Steve G.
RANGE - GAS GENERAL ELECTRIC JGB645SEK3SS "Customer just closed on the house and the bake did not work. Found power to the bake ignitor. ; ordrd 1 WB13K21 (ignitor,oven)"
Shawn H.
DRYER SPEED QUEEN ADE4BRGS175TW01 Installed all provided parts and ran to test. Unit cycles and advances as it should. Need to order rear bulkhead and cylinder. Unsure to order SS or galvanized. Contacting Alliance for assistance. Unit needs galvanized parts. ; ordrng 1 D510265WP (cylinder assembly galv.) and 1 D511082P (rear bulkhead galv.)
Steve G.
WASHER LG WT7300CW Customer states that the unit is not starting.. was able to get the unit to start but did try to cycle several times and the lack unit did not lock. ; ordrng 1 1111 (LOCK/LATCH)
Shawn H.
UPRIGHT / CHEST FRIGIDAIRE FFFH17F2QWB "Checked unit and found that it needs more than a door seal. The door liner is leaking air and getting ice and frost behind it. Frigidaire has an insulation kit for the door. Add insulation along the sides behind the liner, and silicone seal the liner to the door and gasket. ; ordrng 2 297268700 (insulation)s and 1 5300807509 (sealer d/w)"
Shawn H.
DISHWASHER KITCHEN AID KUDE70FXPA5 Unit is 7 years old in kitchen. Upon arrival found unit with proper voltage to it. Checked for loose connections at control. None found. No signs of corrosion. Have voltage from control to touchpad. Unit needs touchpad. ; ordrng 1 WPW10481151 (panel-cntl)
Shawn H.
WALL OVEN KITCHEN AID KEBS207DWH10 Upon arrival found lower door not holding shut. Inspected door and hinges. No signs of abuse. No damage to receiver on frame. No loose screws. Springs in hinges are worn. Unit needs lower hinge under warranty. ; ordrng 2 WP4455525 (hinge-door(PW))s
Kevin S.
WASHER MAYTAG MVWC415EW2 "Customer claims unit really noisy during spin process, first hand spun inner basket, tub had a roaring noise. Then proceeded to put into diagnostics... Transmission is shot, needs replaced. Also ordering wash plate if needed because of the difficulty of many of these wont come off or damaged when removing. ; rqstng P&A on 1 W10846191 (washplate) and 1 W11035747 (gearcase)"
Kevin M.
REFRIGERATOR GE GNE25JMKGFES EVAP fan is open not pushing air into the ff section; ordrng 1 WR14X26747 (cover evap asm 33)
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA 02 Ice maker maker isnt dropping the ice out of the ice maker properly; ordrng 1 DA97-08059A (IMK)
Tim R.
DRYER GE GFDN240EL0WW Shorted main control. Needs new control. No repair.
Tim R.
DRYER WHIRLPOOL WED9600TW1 Replaced user interface. Checks ok
Tim R.
REFRIGERATOR MAYTAG M1TXEMMWW0 Checked and cleaned front coils and adjusted thermostat. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Fixed door seal. Checks ok
Tim R.
MICROWAVE FRIGIDAIRE FGMO3067UF Replaced control. Checks ok
Tim R.
REFRIGERATOR LG LFXC24726S/00 Cleared frozen drain and installed heater wire. Checks ok
Tim R.
HOME LAUNDRY ELE GENERAL ELECTRIC GTW460ASJ4WW "Checked unit over found that the unit kept restarting the rinse cycle. Reset control and tested, checks ok."
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Found air in lower icemaker line. Test cycled and reset controls. Unit operating ok
Tim R.
WASHER SPEED QUEEN AWN63RSN115TW01 Replaced valve. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker is completely frozen over. Can not remove icebucket. Water pressure is less than half. Water pressure needs fixed prior to performing any repair. Need to be able to dispense 2 cups of water in less than 20 secondsNov 18 built
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Ice is melting in bucket and filling the dispenser shoot with water. Also this is causing the unit to freeze water underneath the ice bucket. Did visual support. No further action can be taken at this point. Spoke with Dave7 003882710 received from Tony Samsung ticket#. 4153543766
Steve M.
FREEZER FRIGIDAIRE FFFH17F2QWC "Upon arrival unit was cooling properly. All food is frozen and temperatures check OK. Cycled defrost timer, heater is working properly. If problem persists customer may need a new thermostat possible intermittent issue; used 1 297259514 (CONTROLLER) from stock"
Steve G.
MICROWAVE HOTPOINT RVM1625SJ01 Installed new door frame thats OK
Steve M.
REFRIGERATOR FRIGIDAIRE FG4H2272UF Icemaker is not functioning properly icemaker is not making any ice at all. Replaced ice maker. Unit is operating properly at this time; used 1 243297609 (ICE MAKER) from stock
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC ZISS420DNBSS Customer states that the unit is not making ice and is overflowing. Found the fill tube was frozen up as well as the ice maker fill cup. Thawed out and cycled.
Steve G.
DRYER GE GTX22EASKWW No repair.
Steve G.
WASHER MAYTAG MVWB835DW0 Unit is leaking. Found it is leaking the Y connection. Leaking is not from the unit.
Steve G.
DRYER - ELECTRIC GENERAL ELECTRIC GTD72EBSN0WS Customer states that the unit is not getting hot. Found the purple wire to the heating element had fallen off. Reseated wire. Cycled.
Steve G.
REFRIG/SIDE-BY-S WHIRLPOOL WRS342FIAB00 Customer states that the unit is freezing . Cycled unit and did hear the damper door open and close..power unit off for several seconds and was able to get the door to open and close.
Steve G.
RANGE SAMSUNG NE59J7630SS/AA 02 Install new main board and having sensor cycled unit test
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Have photos of large crack in freezer and smaller cracks in fresh food section. Ice maker wouldnt dispense ice because auger motor was locked up. Freed up auger and ice dispenses. Unit needs patch kit for liner and auger motor. Calling AHS to get additional authorization. According to AHS this contract has not started yet. Not sure how we got a dispatch for it if it wasnt started. First trip was under autho limit so we didnt call in but submitted online. Agent is figuring out how we will get paid for first trip and parts. They will call back with info. They will contact customer to discuss contract.
Steve G.
WASHER WHIRLPOOL WFW95HEXL0 Customer states that F6 E2 error code. Customer needs main board/ motor control board and display. Unit would not unlock. Verbal ext of both boards where right around 450-500 customer is not going to repair unit bill out for trip and diag
Shawn H.
WASHER WHIRLPOOL LLR9245DQO "Installed motor, pump, and clips. Ran unit to test. No more leaks and unit drains out fine."
Shawn H.
DRYER GE GTD65EBSJ2WS Upon arrival found unit making a vibrating noise from the left front. Unit isnt level and legs are bent in. Straightened legs and leveled unit as best as possible. Noise is still present. Noise is from the tensioner vibrating against the cabinet. Tensioner isnt loose. Bottom is dented in by blower housing. Cannot straighten out enough to stop vibration. Unit operates as it should. Noise isnt causing issues with operation. Calling Aarons to inform.
Shaun S.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Removed and replaced water valve on unit, ran and checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GSS25GGHNCWW Installed new gasket. Advised customer to keep door closed for as long as possible to help gasket keep shape. All ok.
Shawn H.
WASHER WHIRLPOOL WFW92HEFC0 "Installed new pump and ran unit to test. Unit fills, agitates, rinses, drains, and spins as it should. All ok."
Shaun S.
DISHWASHER BOSCH SHP65T55UC/02 "Upon arrival found that unit couldn't be accessed due to dishwasher was installed before new flooring was installed and dishwasher will not come out properly, notified customer of findings they will call back once floor isssue is resolved"
Shaun S.
MICROWAVE GE PVM9005EJ2ES "Upon arrival found that unit had a stuck relay tech was able to get relay free and stop fan motor from running, if problem persists we will need to order main board and it is a special oreder part"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Upon arrival found that unit was cooling properly on both sides of unit, imk was functioning properly and all product cold or frozen, tech pulled back panel to find that ice was around fan blade causing noise issue, cleared ice, unit checks ok
Kevin S.
RANGE FRIGIDAIRE FPGF3077QFH "Customer claims unit clock will add or remove time. Tested power, checks ok. Set time, all operations check ok ."
Kevin S.
DRYER SAMSUNG DVE52M7750V/A3 "Replaced parts from previous call. Again unit running and heating ok. Customer husband there to witness. Noticed soap debris spilled down from top... door switch plunger a bit sticky, will stick when door opens etc. told him to wipe clean and monitor door switch."
Shaun S.
WASHER GENERAL ELECTRIC WPGT9350C0WW "Removed and replaced control board on unit, checks out ok"
Kevin M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Installed new light switch and checks OK
Kevin S.
FREEZER WHIRLPOOL EV200NXAW00 Drain has frozen over and plugged. Removed ice and cleared drain.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Checked temps FZ 0 ff 38 but show customer TSTAT was moved from recommended setting
Tim R.
DISHWASHER AMANA ADB1200AWS "Checked unit over found dispenser door clip broke, unit wont drain and when pump kicks on it extremely loud. Dishes still not clean and all wet at end of cycle. Occasional water in bottom also. Needs control, dispenser, wash motor and drain. Unit is 15 years old in the kitchen.; rqstng P&A on 1 12002709 (board control) and 1 6-917641 (drain pump asm) and 1 6-919922 (wash motor) and 1 99003317 (dispenser)"
Tim R.
MICROWAVE GENERAL ELECTRIC JVM7195SK5SS "Need mag, mag thermostat and control.; ordrng 1 WB24X35513 (MAG THERMOSTAT) and 1 WB26X32629 (MAGNETRON ) and 1 WB56X35707 (MAIN CONTROL)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1835VW0 doors werent closing properly causing freezer to frost up and air not to circulate
Kevin M.
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Container keeps jamming up replace ice container
Steve M.
REFRIGERATOR GE TFX25JRYFWW Refrigerator water valve seals ar bad causing the icemaker to constantly fill and flood over into kitchen area. Severe floor damage has occurred. Recommend new water valve and new icemaker as well to eliminate and further possible damages. ; ordrng 1 WR30X10093 (icemaker asm) and 1 WR57X10051 (water inlet valv kit)
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC PYE22KSKKOSS Customer states that another company was out 3 weeks ago and they are still having issues. ; ordrng 1 WR23X29161 (fresh food door ligh) and 1 WR23X29162 (LIGHT SWITCH) and 1 WR55X31877 (MAIN BOARD)
Steve G.
DISHWASHER LG LDS5540ST Unit is leaking under the sink. Found leak coming from a pin hole in the drain line.. ; ordrd 1 AEM69493807 (DRAIN HOSE )
Shawn H.
DRYER WHIRLPOOL WED7500GC0 Upon arrival found unit will tumble but no heat. Removed kick panel and found heater shorted open. Unit needs heating element. Ok per molly. When faxing invoice please call to verify it sent. Their machine is acting up. ; ordrng 1 3387747 (element)
Shaun S.
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Upon arrival found that unit has a defective console panel assm, will not let u reset or clear out of selection; ordrng 1 807545704 (console assembly)"
Shaun S.
REFRIGERATOR GE ETS22XBPARCC Upon arrival found that unit has a defective defrost bimetal in unit causing unit not to go into defrost; ordrng 1 BIMETAL and 1 DEFROSTELEMENT
Shaun S.
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Upon arrival found that unit has a defective console panel assm, will not let u reset or clear out of selection; ordrng 1 807545704 (console assembly)"
Kevin S.
DISHWASHER KITCHEN AID KDTE334GPS0 "Upon opening new sealed box for ui, corner piece is broken/damaged. Will return and have pic attached. ; saved tckt"
Kevin S.
DISHWASHER FRIGIDAIRE FGIP2468UF0A "Found drain line plugged, about 2ft coming off garbage disposal full of lard and grease. Checked sump, area was clear, you can hear the pump running. tried sucking out water from drain end with shop vac, no luck. Showed customer wife, husband is a plumber, have him clear that drain line and reroute higher off the disposal, and if still not working call back. See note; ordrng 1 A00126401 (pump assembly)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Found unit freezer drain plugged and frozen over, also unit damper showing error code 4 when doing test 5 diagnostics. Needs new damper. Also noted some frost buildup on corner in freezer, door seals are dirty, told customer to clean and not let any plastic come between seal and cabinet.; ordrng 1 242303001 (damper assy)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2313LP6 Unit not going into defrost needs new bimetal and cont brd
Kevin M.
REFRIGERATOR AMANA ARB2557CW Damper not closing causing to freeze in ff section; ordrng 1 67003411 (damper gea)
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Def & ff fan assy isnt working properly; ordrng 1 DA96-00660J (DEF ASSY) and 1 DA97-12609C (FF FAN ASSY)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Damper assy not opening proper need to replace ; ordrng 1 WPW10196393 (damper control assy)
Tim R.
DISHWASHER SAMSUNG DW80N3030US/AA Checked unit over found that the unit was giving an error code for a drain issue. fixed shorted wire on pump.
Tim R.
REFRIGERATOR SAMSUNG RF220NCTASR/AA Replaced ice maker. Checks ok; used 1 DA97-07603B (ICE MAKER) from stock
Steve M.
WASHER MAYTAG MVWC565FW1 No codes found, recalibrated unit. Washer checks OK
Steve M.
REFRIGERATOR ELECTROLUX EI32AR80QSF Left door with customer to contact retail center where she purchased and they are coming to install another set of doors
Steve M.
WASHER GE GTW330ASK1WW Unit is being over loaded. Machine is not designed for this environment. Reprogrammed washer. Ran through test unit checks ok. Recommend a commercial washer for this environment due to the amount of clothes being ran
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new refrigerator temp sensor installed new icemaker kit refrigerator back wall sealed up unit cycled just OK
Tim R.
DISHWASHER GE GDT580SMF5ES Adjusted middle spray arm. Checks ok
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2311LW8 unit not making ice.. installed new ice maker. Cycled; used 1 241798224 (ICE MAKER) from stock
Tim R.
REFRIGERATOR GE PFE28KMKFES Replaced freezer door seal. Checks OK; pckd up 1 WR14X31558 (DOOR SEAL)
Tim R.
REFRIGERATOR LG LFX25978ST/00 Replaced shorted icemaker. Checked OK; pckd up 1 AEQ72910409 (ICE MAKER)
Tim R.
WASHER WHIRLPOOL WFW9500TC01 Checked unit over found that the unit was giving an f35 error. Needs new pressure switch.
Tim R.
WASHER LG WM2050CW Replaced stator and rotor. Checks ok; pckd up 1 4413ER1003B (ROTOR) and 1 4417EA1002L (STATOR)
Steve M.
RANGE FRIGIDAIRE FEF336ECE Install all parts listed entire oven and cooktop is functioning properly
Kevin S.
REFRIGERATOR GE GFD28GYNCFS "Unit user interface not working at all, no functions such as water or ice etc. customer just received unit on Tuesday, unit was cooling ok but ui and even lights not working like they should. Remove upper paneling on top, checked all wire connections, check for pinched or broken wires and check alignment of door switches. All seemed ok."
Steve G.
OVEN BOSCH HBL3550UC/01 Top oven is not working. Last time it want up to 280 and started to drop. If it trips, preorder the fuse.
Steve G.
REFRIGERATOR LG LFC25776ST/00 Unit is not making ice. Thawed out fill tube. Cycled
Kevin S.
RANGE FRIGIDAIRE GCRE3060ADB "Replaced parts, checked all burners. Unit indicator lamp is working properly now. Checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit has an internal leak in the cabinet calling AHS-Marcus-auth#0MBBP
Tim R.
WASHER SAMSUNG WA52M8650AVA4 Needs drain pump and control. ; ordrng 1 ##### (CONTROL ) and 1 ##### (DRAIN PUMP)
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC GDT605PSM0SS Customers complaint is the heating element is pealing. Found that the heating element has a coating on hard water or soap build up. Did give customer helpful tips on use and care.. cycled
Tim R.
ELECTRIC RANGE FRIGIDAIRE FFEH3054USUSA Needs new control and face plate.; ordrng 1 316419380 (OVERLAY) and 1 318578506 (thermostat) and 1 5304514108 (CONTROL)
Tim R.
REFRIGERATOR KITCHEN AID KFCS22EVMS1 "Needs controls due to compressor not running. Unit is 15 years old in the kitchen; rqstng P&A on 1 W10120827 (cntrl-elec) and 1 W10194431 (combo start-device) and 1 W10356039 (cntrl-elec), states that autho needed"
Shawn H.
WASHER MAYTAG MVWB835DW Upon arrival, unit has a high pitch squeal when filling. Put unit into diagnostics to check for codes and test. F3E2 inlet temperature fault shorted or open thermistor. Checked water valve and hot isnt fully opening causing it to squeal under pressure. This is also why the unit has a temp error. Unit wasnt sending enough hot water to satisfy thermistor. Replaced valve from stock and ran to test. All ok no more noise and unit fills fine. ; used 1 W11165546 (WATER VALVE) from stock
Steve M.
DISHWASHER GE GDT580SMF2ES Installed second new main control board. Tested wire harness connection that goes through the thermal cut out and heating element. Unit ohms out exactly where the dryer heating element range should be so we know the heating element and harness is good. Dishwasher is still not heating and still not going to diagnostic test mode. ; ordrng 1 WD21X22276 (dishwasher main boar (DONT ORDER))
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Upon arrival customer stated that the defrost drain pan underneath the unit is overflowing with water and spilling onto the floor. Water has caused linoleum to bubble and subfloor to come loose. Inspected drain pan for signs of leaks. No cracks in pan. At this time pan has 1/8 of water in it. Defrost tube is lined up above pan properly. No clogs in tube. Condenser fan is running when compressor is on. Checked level of unit and it has a slight tilt towards the front. About and 1/4. Not enough to overflow. Water leak is not coming from the refrigerator. Advised customer that water isnt from the refrigerator. Leak appears to be from the dishwasher. Customer has extended warranty on the dishwasher and will contact them.
Steve M.
RANGE ELECTROLUX EW30EF65GSM F15. Oven relay and control board are bad. Both ovens acting up; ordrng 1 316443920 (OVEN RELAY BOARD) and 1 316576641 (clock/EOC timer)
Shawn H.
WASHER KENMORE 110.2670269 "Upon arrival customer stated unit wont advance past the rinse cycle. Found lid switch shorted open. Jumped switch to verify unit would spin and drain. Unit spins and drains out fine. Replaced switch from stock and ran to test. All ok. Unit fill, agitates, drains, and spins as it should. Please mail out invoice. ; used 1 3949247V (LID SWITCH) from stock"
Steve G.
RANGE SAMSUNG NE59J7630SS/AA 02 "Unit started to get hotter and hotter, customer had to shut off the breaker. Electrical smell. ; ordrd 1 DE92-03761B (MAIN BOARD) and 1 DG32-00002B (OVEN SENSOR)"
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Upon customer stated the fresh food side isnt cooling and the damper is making a noise. Put unit into diagnostics and forced damper to open. Damper isnt opening fully causing no cool and noise. Replaced damper and cycled to test. All ok damper works as it should. Freezer was packed tight. Advised customer to remove some items to promote better airflow. ; used 1 242303001 (DAMPER) from stock
Steve G.
REFRIGERATOR SAMSUNG RF23M8070SG/AA unit is not making ice. ; ordrng 1 DA82-02638A (ICE MAKER UPGRADE KIT)
Shaun S.
RANGE GE JB860EJ1ES "Removed fan motor and blade on unit, ran and checked out, unit checks ok"
Steve G.
FREEZER MAGIC CHEF HMCF7W4 Customer light does not work. 8.63 volts. Customer did have another unit and did switch light bars. The light does work. Need main board. ; ordrng 1 1111 (CONTROL.) and 1 2222 (DOOR SWITCH)
Shaun S.
DRYER SAMSUNG WA400JHDWR/AA "Complaint was on washer not the dryer, customer stated that unit would not drain or spin water out of clothing, tech tested washer with towels and without towels while customer was present with tech and found no issue at this time it's washer, customer to keep eye on unit and will call back if needed"
Shawn H.
RANGE - ELECTRIC GENERAL ELECTRIC JBS360DM1WW "Upon arrival customer stated that temps fluctuate a lot on both front burners. Removed back cover and found switch for right front burner shorting out. Installed new switch. Temp sensor in left front burner isnt contacting the pan fully allowing it to fluctuate. Unit needs 6 burner. ; ordrng 1 WB30X31058 (6 surface burner wit), pckd up 1 WB24T10025 (infinite switch)"
Shawn H.
WASHER AMANA NFW7300WW00 Upon arrival found door boot missing outer spring clamp to hold it to the door. This is why the boot came off. Customer does not have clamp or know where it is. Secured door boot to run diagnostics to check for errors. F8E1 code present. Long fill/no fill error. When unit began to fill in test it poured out of the dispenser. Inspected and found hose torn from tub. Hose needs replaced. Cannot check rest of the machine for leaks. No visible signs of leaks anywhere else. Please order spring clamp and boot. Please mail out invoice. ; ordrng 1 W11032829 (clamp) and 1 W11366227 (hose)
Shawn H.
RANGE LG LRE30453ST/01 "Upon arrival customer stated that after using self clean unit would no longer heat. Removed back panel to inspect. Bake and broil element are good. Thermal fuse is good, oven sensor is good. Not getting proper voltage to bake or broil element. Inspected relay board and found double relay shorted causing no heat. No loose wires or terminals at relay board. Unit needs relay board. ; rqstng P&A on 1 6871W1N012B (relay board(PW))"
Shawn H.
OVEN WHIRLPOOL 790.9021201 "Unit is 10 years old in kitchen. Upon arrival tenant stated that unit wont heat in the oven, the left front burner is inop and element on light is always on. Ran unit in preheat at 350 to test. Unit intermittently heats due to a short at the control. Line to bake element is shorted at terminal of control. Element is good. Left front burner is inop because the terminal block has a shorted. Element on light is shorted through switch for the left front burner. Unit needs main control, overlay, terminal block and switch. ; rqstng P&A on 1 316419134 (overlay) and 1 316436001 (switch,infinite lrg) and 1 316557116 (clock/timer) and 1 5303935058 (term block)"
Kevin S.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK6SS "Replaced parts, tested each burner, hot element came on... let cooktop cool down and hot indicator went out. Unit checks ok."
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHC2342LF3 Upon arrival found that main power board is defective needs replaced ; ordrng 1 5304499075 (board-main power)
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Replaced ice bucket unit checks ok.
Shaun S.
REFRIGERATOR WHIRLPOOL GC3SHEXNS00 "Upon arrival found that unit has a defective filter housing, socket in fridge and also bad imk that will not cycle through ; ordrng 1 2198597 (icemaker assy) and 1 2260503W (button,wf (white)) and 1 4387478 (socket) and 1 WPW10121140 (housing)"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Replaced auger and drain tube assembly, inspected drain and removed drain tubes from back of unit and cleaned. Also swept some lint from compartment and coil. Showed customer how to clean for future use. Also found small piece of foam made its way loose and down the drain removed. Unit checks ok.; used 1 DA97-12540G (AUGER) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RSG257AARSXAA Upon arrival found that fan motor is out on fridge side causing unit not to cool properly; ordrng 1 DA97-06095B
Shaun S.
OVEN KITCHEN AID KSEG700ESS1 Unit needs new convection fan motor and was sent cooling fan motor; ordrng 1 W11414552 (CONVECTION MOTOR )
Kevin M.
REFRIGERATOR KENMORE 10651792410 Water valve not opening to the ice maker replaced and checks ok
Kevin S.
REFRIGERATOR SAMSUNG RF217ACWP "Returning new evap fan, unit is not getting the 12V dc from the board will have to order new main control. Also noted to customer, temp checks seemed warmer in freezer than before, customer had been in and out earlier this morning, i believe it just finished a defrost process. Used a magnet to cover reed switch on bottom, unit had been running and cooling for 15/20 mins is getting a frost pattern about 2/3rds of the way through. Showed customer, that even fixing the fan issue from main board unit probably has a low charge and will gradually get warmer. Advised to get thermometers to place and monitor over time. Customer wants to go ahead and get new control, will return fan. ; ordrng 1 DA41-00695A (MAIN CONTROL)"
Kevin M.
REFRIGERATOR MAYTAG MFI2568AEW Unit has a refrigerant leak in the drain pan and contaminated the system non repairable
Kevin S.
FREEZER GE FUF17DLRDWW "Unit was cooling in bottom, took temp,checks found below 0. Unit had good frost pattern, fan was not running. Customer claimed items started getting warmer from top down. Circulation issue, also checked for 12V dc at plug but was only around 11V. Will order new fan, talked to Chris on part lookup.; ordrng 1 WR60X27189 (motor evap fan)"
Kevin M.
REFRIGERATOR GE PFE28RSHHSS Main brd and ff fan assy not communicating properly ordered parts to be installed; ordrng 1 WR17X27084 (refrigerator evapora) and 1 WR55X23069 (MAIN BRD) and 1 WR60X26866 (fan dc ff evap)
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Ordering new fresh fan leak kit and def sensor; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA96-00660E (DEF SENCOR) and 1 DA97-12609C (FF FAN ASSY)
Kevin M.
REFRIGERATOR WHIRLPOOL GX5SHTXVA00 Door is frozen shut cust need to unplug unit to thaw out unit to diagnose problem ; schdld next appmnt for 8/4 TUE !
Kevin M.
REFRIGERATOR LG LMXS30776D/02 Ice maker not dispense ice correctly ordering new ice maker assy; ordrng 1 AKC73369908 (ICECONTAINER) and 1 EAU60783840 (IMK)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFRU17B2QWD Found a hole in the evaporator coil ; ordrng 1 297414901PW (EVAP COIL)
Shawn H.
WASHER KENMORE 110.8287412 "Unit is 29 years old in laundry room. Upon arrival found unit wouldnt drain because motor isnt running but just hums. Removed cabinet and inspected. Found red wire from start capacitor broken at molex connector of motor. Repaired wire and ran to test unit agitates, drains, and spins as it should. Looked for reasons wire would break. Found tub spring at rear not connected to frame. This allowed the tub to move more than it should pulling the wire from the molex connector. Re-secured spring to new hole. Original hole spring went to rusted out. Unit spins smooth now. All ok."
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2315TE0 Upon arrival found ice bucket jamming up preventing ice from dispensing. Auger is good and so is solenoid. One tine on the ice bucket was bent. Straightened out tine and cycled auger to test. All ok no more binding up. If problem reoccurs advised customer wed have to replace the ice bucket.
Steve M.
RANGE HOOD FRIGIDAIRE n/a Zaine at home buys ok. No repair visit. Cant service down draft range hood. Due to the location of the unit cannot access it
Tim R.
DISHWASHER FRIGIDAIRE PLD2855RFC2 "Checks unit over found unit wouldnt power on and once unit was able to come on wash motor wouldnt run. Needs control and display. Also needs wash motor. Unit is 15 years old in the kitchen. Not worth repair due to cost. Unit is low end model.; rqstng P&A on 1 154459903 (insert) and 1 154663005 (control board) and 1 154844301 (motor & pump assy), states that autho needed"
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFE26JMMAFES "Upon arrival customer stated that the unit stopped cooling in both sections. The ice in bucket had melted and leaked out, food thawed in freezer, and temps where in the 50s. Checked control with Newfi. Error for Ice house temp high is only current code. Other codes are door codes from 11 months ago. Ran fans, damper and compressor in diagnostics. All fans are working, damper is opening as it should. Temps are around 42 in fresh food, and 4 freezer at this time. Control is intermittently dropping out causing no cool. Unit needs control. ; rqstng P&A on 1 WR55X30598 (board t main bf vs)"
Tim R.
WASHER SAMSUNG WA50K8600AV/A2 Cleared debris from dispenser. Checks ok
Tim R.
DISHWASHER - BUI GENERAL ELECTRIC DDT700SSN2SS Replaced parts listed. Ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QS3A Fixed dampener assembly checks ok.
Tim R.
REFRIGERATOR GE PFE28KYNBFS Cleared dirt partials out of icemaker. Checks ok
Tim R.
WASHER WHIRLPOOL WTW4800BQ1 Replaced actuator due to not going into spin. Checks ok; used 1 W10913953 (ACTUATOR) from stock
Tim R.
DRYER MAYTAG DE882 Needs new heater assembly. No repair due to cost.
Tim R.
WASHER GE GTW220ACK5WW Replaced control and lid lock. Checks ok; used 1 WH01X27954 (LID LOCK) from stock
Tim R.
DRYER FRIGIDAIRE GLEQ942CS0 No issues.
Steve M.
WALL OVEN KENMORE 790.48183 Cannot duplicate customer issue. Recommend reinserting meat probe if problem persists. Boards may need replaced.
Steve M.
REFRIGERATOR WHIRLPOOL EC3JHAXRL12 Installed freezer door repair kit for dispenser paddles
Steve M.
WASHER ELECTROLUX EFLS627UTT0 Unit is operating ok. Remove the lid of washer along with back panel. Found no signs of anything loose slap in the cabinet while in spin mode. Only possible cause of noise could be the hoses for the power cord from the customers house to the unit. Make sure unit was level and sturdy ran through diagnostics OKSecure drain hose within cabinet to prevent it from slapping cabinet side while under heavy load conditions spinning
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Installed new lower spray arm assembly. Unit is operating properly
Steve M.
FREEZER MIDEA WHS-507FWEW1 Unit is operating properly. Control unit had to be hard through diagnostics. reset all fans and compressor running properly
Tim R.
RANGE SAMSUNG FTQ387LWGX/XAA Replaced display assembley. Checks ok
Steve M.
DISHWASHER BOSCH SHXM4AY55N/26 Unit will not power on due to loose connection in junction box
Steve M.
DRYER SAMSUNG DV48J7770GW/A2 "Installed new drum support rollers and idler pulley. Both units were seized causing loud squealing noise; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS5 Icemaker not functioning due to frozen waterline in cabinet. Removed waterline applied aluminum tape to prevent it from freezing
Steve G.
DRYER SAMSUNG DV45K6500EV/A3 01 "Unit is loud while in use. Installed new idler pulley and right rear roller. ; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS2615TS Customer had some door alignment issue. The delivery team did not need to take the doors off durning delivery. Adjust both doors.
Tim R.
REFRIGERATOR LG LFC22770SB Cleared ice maker water line. Checks ok
Shawn H.
WASHER LG WT901CF Upon arrival customer stated that after power outage unit would no longer drain. Put unit in spin only to test drain pump. Getting voltage to pump but no movement. No blockages in pump. Replace pump and ran to test. All ok. Unit drains as it should.
Shawn H.
WASHER KENMORE 110.8287412 "Unit is 29 years old in laundry room. Upon arrival found unit wouldn’t drain because motor isn’t running but just hums. Removed cabinet and inspected. Found red wire from start capacitor broken at molex connector of motor. Repaired wire and ran to test unit agitates, drains, and spins as it should. Looked for reasons wire would break. Found tub spring at rear not connected to frame. This allowed the tub to move more than it should pulling the wire from the molex connector. Re-secured spring to new hole. Original hole spring went to rusted out. Unit spins smooth now. All ok."
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2315TE0 Upon arrival found ice bucket jamming up preventing ice from dispensing. Auger is good and so is solenoid. One tine on the ice bucket was bent. Straightened out tine and cycled auger to test. All ok no more binding up. If problem reoccurs advised customer we’d have to replace the ice bucket.
Steve M.
DISHWASHER GENERAL ELECTRIC GPT225SSL0SS no repair.
Shawn H.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Upon arrival customer stated that when boiling water on the left front burner it sparked under the glass and tripped the breaker. Removed top to inspect and found line 1 terminal off of burner and shorted to ground. This is why it tripped the breaker and sparked. Repaired terminal end and ran burner to test. Burner heats and cycles as it should. Checked other burners for signs of loose wires. None found. All ok.
Shaun S.
REFRIGERATOR KENMORE 10672854101 "Upon arrival found that unit has a defective ev fan motor, removed and replaced motor on unit, rannand checks out ok ; used 1 WPW10189703 (MOTOR) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Upon inspection found lower fill tube to icemaker frozen, replaced with truck stock. Unit checks ok. used 1 DA97-00209Z(DN) (FILL TUBE HEATER) from stock"
Steve M.
RANGE HOOD FRIGIDAIRE n/a Zaine at home buys ok. No repair visit. Can’t service down draft range hood. Due to the location of the unit cannot access it
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6HR5JSB4 Kitchen 15 yrs wiring in cabinet causing unit to shut down completely intermittently and ice and water working intermittently called AHS-Debra autho#-106DAJM
Kevin M.
REFRIGERATOR LG LFXS30767S/03 Installed new water valves and check OK 217.44
Kevin M.
REFRIGERATOR GE GYE22HSKFSS Install fresh food fan assy assembly & checks ok
Steve G.
DISHWASHER BOSCH SHX68T55UC/01 Installed new left and right cable
Kevin S.
DISHWASHER FRIGIDAIRE FGIP2468UD0A "Replaced lower spray arm, but that does not include the blue round disc. Customer is going to test and let us know."
Tim R.
DISHWASHER FRIGIDAIRE PLD2855RFC2 "Checks unit over found unit wouldn’t power on and once unit was able to come on wash motor wouldn’t run. Needs control and display. Also needs wash motor. Unit is 15 years old in the kitchen. Not worth repair due to cost. Unit is low end model.; rqstng P&A on 1 154459903 (insert) and 1 154663005 (control board) and 1 154844301 (motor & pump assy), states that autho needed"
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSG "Replaced icemaker and ordered bucket. Dropping off bucket when part comes in.; ordrng 1 DA97-14474C(DROPOFF) (BUCKET ), used 1 DA97-15217D (ICE MAKER) from stock"
Steve M.
RANGE LG LDE4413ST/00 Boards did not match up; ordrng 1 XXXX (MAIN BOARD CLOCK ASSEMBLY)
Tim R.
WASHER LG WM3050CW Unit needs new control. Due to LE error code. Customer wants to go ahead with repair. ; rqstng P&A on 1 EBR78534104 (CONTROL)
Steve G.
WASHER MAYTAG MVWC415EW1 Unit is not filling up with water. . ; rqstng P&A on 1 W11124822 (cntrl-elec)
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413US3A Unit is not filling with water. ; ordrng 1 5304521117 (BOARD) and 1 5304525044 (VALVE)
Steve G.
REFRIGERATOR MIDEA WHD-774FWE1 Customer states that the unit is making a noise. Found the evap motor is bad. ; ordrng 1 1111 (EVAP MOTOR. ASSY WITH BLADE. )
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Customer only getting crush ice. Found ice build up in the back of the auger assy. Customer needs air handler kit. ; ordrd 1 5303918784 (air handler housin)
Shawn H.
COOKTOP JENN-AIR JGD8430ADB "Upon arrival customer stated that both right side burners will strike on their own. Removed cooktop from counter and removed top to inspect spark module. No signs of shorting at the burner igniters, no loose grounds, no loose connections. All switches are good. Spark module is shorting out causing right side to strike. Unit needs spark module. ; ordrng 1 WP74010766 (module- sp)"
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFE26JMMAFES "Upon arrival customer stated that the unit stopped cooling in both sections. The ice in bucket had melted and leaked out, food thawed in freezer, and temps where in the 50’s. Checked control with Newfi. Error for Ice house temp high is only current code. Other codes are door codes from 11 months ago. Ran fans, damper and compressor in diagnostics. All fans are working, damper is opening as it should. Temps are around 42 in fresh food, and 4 freezer at this time. Control is intermittently dropping out causing no cool. Unit needs control. ; rqstng P&A on 1 WR55X30598 (board t main bf vs)"
Shaun S.
WASHER MAYTAG MVWB865GW0 "Upon arrival found that unit has issue with control panel and board on unit, ran diagnostic testing on unit and found that unit will not finish out the cycle on the display board, continues to show 1 min standing when unit has finished cycle and lid has unlocked Parts are special order according to DAP; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"
Shaun S.
REFRIGERATOR FRIGIDAIRE FPES19BDL0 Upon arrival found that unit has a defective fan motor upon inquiring about part found that it is NLA and also confirmed that with Shari; ordrng 1 08014312
Shaun S.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Upon arrival found that unit is all froze up shut water off to unit believe the valve is leaking by and causing imk to over flow with water causing our issue ; ordrng 1 WPW10179146 (valve-inlt)
Kevin S.
DISHWASHER SAMSUNG DW80M9960US/AA "Upon inspection customer had a few days prior an LC error code, for leak. Usually when a little water gets into the tray will cause this error. Could be a loading issue. Had breaker turned off... had customer turn breaker on, and put unit into an express 60. Unit filled and washed , checked and opened door several times. No leaks. Customer did state seemed like dishes didnt get cleaned very good. Notice lower wash arm didnt appear to move. Told customer let the express wash run empty, if it completes without error, then run a load of dishes and if they are still not getting cleaned then will look to order parts. No other error codes found. Will have on hold for a few days before closing out.; saved tckt"
Kevin S.
FREEZER FRIGIDAIRE FFFU21M1QWA Upon arrival found door gasket is damaged... customer ok to get another and repair. This seal is screwed down from behind the liner and door will have to be removed and take some time to do. Unit is still cooling properly just excessive frost. Unit is located out in open barn area. Pics attached. ; ordrng 1 5304506131 (gasket)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 EVAP coil has a restriction in the EVAP coil; ordrng 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Kevin M.
REFRIGERATOR KENMORE 795.79753.904 Kitchen 11 yrs old water line in door is leaking down thru the door; ordrng 1 ADC57728324 (LEFT FF DOOR)
Tim R.
WASHER MAYTAG MVWC465HW2 Replaced parts listed checks ok
Tim R.
WASHER WHIRLPOOL WTW7500GC0 Unit will need agitator and basket additional. Called to get authorization she said she wanted to check with the store about just ordering a replacement. She said she would call her office and let us know when she found out.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Cleared ice around auger. Checks ok.
Tim R.
WASHER SAMSUNG WF410ANW/XAA Replaced drain pump. Checks ok; used 1 DC31-00054A (PUMP) from stock
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTW "Replaced door switches. Checks ok; used 1 5304509459 (MICRO SWITCH), and 1 5304509460 (MICRO SWITCH) from stock"
Tim R.
WASHER SAMSUNG WF45H6300AW/A2 Unit needs control and pressure switch. Customer want to do repair himself.
Tim R.
WASHER LG WT7100CW Checked unit over found that the unit wasn’t balancing. Reset control and reprogrammed and tested spun out good. Instructed customer on loading.
Tim R.
REFRIGERATOR MAYTAG MZD2766GES Fixed ice dispenser. Checks ok
Steve M.
WASHER GENERAL ELECTRIC GTW460ASJ7WW Installed new software update. Ran spin cycle. Unit spin up to full speed
Tim R.
REFRIGERATOR GE PSC23SGRDSS Cleared frozen line. Checks ok
Tim R.
WASHER GENERAL ELECTRIC GTW460ASJ9WW Replaced parts listed. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RB195ACPN/XAA Unit was out of Freon recharge the unit completely with a UV dye dryer. Unit is cooling properly
Tim R.
WASHER WHIRLPOOL WTW5100HC0 Replace parts listed checks OK
Tim R.
DRYER SAMSUNG DV5451AEW/XAA Replaced shorted heater. Checks ok; used 1 DE486A (ELEMENT) from stock
Steve M.
REFRIGERATOR GE GFE28GSKISS Unit stopped cooling In freezer. Noticed some ice build up in freezer fan. Unit is cooling now and no signs of failure. Door tracks and everything clear. Need to catch the unit in failure to properly diagnose
Steve M.
WASHER MAYTAG MVWB765FW0 Water inlet error and temp error. Found seized water valve. Replaced. Checked unit. Tests ok; used 1 W11165546 (WATER VALVE) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Icemaker not working due to broken wire harness in lower door hinge. Repaired black and white wire test ran icemaker everything is functioning properly
Steve M.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Upon arrival found unit not cooling properly evaporator fan not running. Removed cooling duct and fan head voltage going to fan. Unplug the unit plugged it back in the fan started running. Found a ice formation at the bottom a fan that could’ve caused the unit to stop turning removed ice blockage everything checks fine at this time
Shawn H.
OVEN LG LRE30451SB/01 Installed new relay board and main control. Ran unit to test to verify heat. All ok.
Steve G.
RANGE SAMSUNG NE59J7630SG/AA Installed new display cycled unit test OK
Steve G.
REFRIGERATOR/TOP GENERAL ELECTRIC GTE18ETHPRWW Ice maker is over filling Installed new icemaker cycled unit test OK
Steve G.
DRYER GE GFD65ESPN0SN Customer states that the unit is not closing.. Found loose door hinge screws.. tighten up. Test ok
Steve G.
REFRIGERATOR SAMSUNG RF25J500DSR/AA 02 Customer states that the unit is loud. Found ice build up around the evap fan motor.
Steve G.
RANGE FRIGIDAIRE NO STICKER Customer states that the unit does not heat up well. Unit did not have a model tag. Called Cassie adv. that the unit did not have a model tag so we are unable to look up part for the repair;.
Shawn H.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed all provided parts. Unit is running and cooling as it should. No more noise from fan. Advised customer that temps would be within normal in 24 hours. All ok.
Steve G.
REFRIG/SIDE-BY-S GENERAL ELECTRIC GSE25GGHNCWW Customer states that the unit is not freezing the ice cream. Remove the back wall to expose the evaporator and noticed that the unit has a restriction . Customer is calling vendor.
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Unit is leaking. Found the refrigerator section defrost drain line is clogged. Removed back section and removed drain cover. Thawed out and flush out with hot water. Cycled.
Steve G.
WASHER GE GFW650SPN0SN Customer ask to switch door on dryer and swap the washer and dryer around.