We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS36QTB00
Near Dayton, OH 45429
Kevin
Job Details: 08/16/2023
No leaks found at this time
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Piqua, OH 45356
Amber
Job Details: 08/16/2023
Installed new part. All checks ok.
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Bellefontaine, OH 43311
Amber
Job Details: 08/16/2023
Inspected unit and found the unit not heating at all. Took unit apart and found heating element and all thermostats testing good. When put back together I noticed the temp selector switch past regular and not on a selection. Put back on regular and unit heated up. Informed customer. All checks ok.
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVW6200KW0
Near Bellefontaine, OH 43311
Amber
Job Details: 08/16/2023
Inspected unit and found unit working properly. Put unit into diagnostic mode and ran diagnostic cycle on unit. Unit finished cycle properly. Could not get unit to recreate the noise. Advised customer to use like normal and call back if noise happens again.
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near Belle Center, OH 43310
Amber
Job Details: 08/16/2023
Installed new parts. All checks ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Greenville, OH 45331
Kellen
Job Details: 08/16/2023
Installed parts. Ran a test cycle. All checks ok
We serviced a
SAMSUNG WASHER
Model WA51A5505AC/US
Near West Chester Township, OH 45069
Shawn H
Job Details: 08/16/2023
Unit is 2 years old. Customer states that when the unit is draining it is making a buzz/hum noise. They have a video recording of it and it sounds like the drain pump forced unit into diagnostics cycle to test. Unit ran through tests with no abnormal noises. Inspected drain pump and found nothing in the pump that could cause noise. Ran rinse/spin cycle to test. Unit filled to proper level and agitated with no abnormal noises. The longer the drain pump runs the louder it gets. Unit will need drain pump.; ordrng 1 DC97-22840A (Drai pump)
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVWB865GW0
Near Liberty Township, OH 45044
Shawn H
Job Details: 08/16/2023
"Customer states that the unit wont power on and was showing F6E3 error before that. They have reset the unit by unplugging it and this helps for a few days. Ran diagnostics and found F6E3, F6E2, and F2E1 errors. These are communication and button errors. Voltage at the outlet is correct. Voltage from the main pcb to the user interface is off. User interface has corrosion on it as well. The unit needs the main pcb and user interface. ; ordrng 1 W11401710 (PCB) and 1 W11135391 (User interface)"
We serviced a
LG WASHER
Model WM3001HRA
Near Fairborn, OH 45324
Tim
Job Details: 08/16/2023
Checked unit over found the bearings are completely worn out and the stater and rotor are now dragging. Unit needs a completely new tub assembly along with a new stater and rotor and shocks. Unit is about five years old located in the kitchen.; rqstng P&A on 1 #### (Inner basket) and 1 #### (Front tub) and 1 ### (Rear tub) and 1 ### (Stator) and 1 #### (Rotor) and 4 #### (Shocks)s
We serviced a
WHIRLPOOL DRYER
Model GEW9868KQ3
Near Dayton, OH 45431
Tim
Job Details: 08/16/2023
Checked unit over found the unit had a shorted control board and shorted control panel. Unit is about 15 to 20 years old located in the laundry room. Both parts are showing no longer available.; rqstng P&A on 1 3978826(NLA) (Control panel) and 1 3980061(NLA) (Control)
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECH
Near Greenville, OH 45331
Amber
Job Details: 08/16/2023
Installed new part. All checks ok.
We serviced a
GE REFRIGERATOR
Model GTS22KGNRWW
Near Greenville, OH 45331
Amber
Job Details: 08/16/2023
Installed new part. All checks ok.
We serviced a
LG MICROWAVE OVEN
Model LMV1831ST/00
Near Sidney, OH 45365
Amber
Job Details: 08/16/2023
Need to order another part. ; rqstng P&A on 1 EBR75341201 (Pcb assembly)
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFW7537AW
Near Bellefontaine, OH 43311
Amber
Job Details: 08/16/2023
Inspected unit and found unit locked and unplugged. Plugged unit back in and found unit giving e11 code for a pressure sensor issue. Was able to get unit unlocked and functioning. Ordering part. ; ordrng 1 5304505436 (Pressure sensor)
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Hollansburg, OH 45332
Kellen
Job Details: 08/16/2023
Inspected the unit and found that the Ice maker is having a failed communication between itself and the control. And the temperatures were also warmer than normal in the icebox area. Ordering parts. ; ordrng 1 WR14X32098 (Evaporator cover) and 1 WR60X32088 (Evaporator fan) and 1 WR60X32071 (Fridge fan) and 1 WR60X31997 (Ice box fan) and 1 WR55X31990 (Control) and 1 WR30X31922 (Ice maker)
We serviced a
GE REFRIGERATOR
Model GNE25JSKPFSS
Near Dayton, OH 45459
Kevin
Job Details: 08/16/2023
Freezer handle is broke needs replaced, ordering part; ordrng 1 WR12X37485
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS02
Near Dayton, OH 45416
Kevin
Job Details: 08/16/2023
Filter housing broke ordered new housing to be installed ; ordrng 1 W11162041 (Filter housing)
We serviced a
GE REFRIGERATOR
Model PFE28KYNJFS
Near Dayton, OH 45459
Sam
Job Details: 08/16/2023
Spoke with the customer and ordering part. ; ordrng 1 WR55X30487 (Display board) and 1 WR55X23065 (Control)
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS177TW01
Near Fairborn, OH 45324
Tim
Job Details: 08/15/2023
Installed parts listed, all checked good
We serviced a
GE RANGE
Model JVX5300FJ2SS
Near Xenia, OH 45385
Tim
Job Details: 08/15/2023
Fixed plug on the control checks ok.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Xenia, OH 45385
Tim
Job Details: 08/15/2023
"Checked unit over, found that the back wall of the dryer was dented in and dragging against the drum. I was able to pull most of the dent out, and the noise went away. Checks ok."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Beavercreek, OH 45430
Tim
Job Details: 08/15/2023
Customer had a tripped outlet. Dishwasher working fine.
We serviced a
KENMORE WASHER
Model 665.16522
Near Dayton, OH 45431
Tim
Job Details: 08/15/2023
Repaired wire harness at terminal block. Checks OK
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Carlisle, OH 45344
Shawn H
Job Details: 08/15/2023
"Installed new basket, calibrated control, and ran to test. All ok. Unit is operating as it should."
We serviced a
KENMORE DRYER
Model 110.869801
Near Dayton, OH 45402
Tim
Job Details: 08/15/2023
"Replaced belt and idler checks ok ; used 1 341241 (BELT), and 1 279640 (IDLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Dayton, OH 45406
Tim
Job Details: 08/15/2023
Intalled parts listed, all checked good
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Huber Heights, OH 45424
Tim
Job Details: 08/15/2023
Reset and reprogrammed control. Tested unit checks OK
We serviced a
AMANA HOME LAUNDRY - E
Model NTW4516FW3
Near Dayton, OH 45424
Tim
Job Details: 08/15/2023
Reprogrammed control and tested unit. Checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Dayton, OH 45424
Tim
Job Details: 08/15/2023
Replaced blown fuse. Checks ok ; used 1 3392519 (FUSE) from stock
We serviced a
KENMORE REFRIGERATOR
Model 795.51313.014
Near Dayton, OH 45424
Tim
Job Details: 08/15/2023
Replaced fill tube checks ok
We serviced a
GE DISHWASHER
Model HDF310PGR3WW
Near Fairborn, OH 45324
Tim
Job Details: 08/15/2023
Adjusted door seal checks ok
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Dayton, OH 45449
Sam
Job Details: 08/15/2023
Installed part. All checks ok.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404EBS1
Near Dayton, OH 45429
Sam
Job Details: 08/15/2023
Inspected the unit and found the garbage disposal plug still installed for the dishwasher drain line. Remove plug. All checks OK.
We serviced a
FRIGIDAIRE WASHER
Model FLCE7522AW3
Near Springfield, OH 45504
Shawn H
Job Details: 08/15/2023
"Unit is 2 years old in laundry closet. Customer states that unit is making noise when it agitates. Ran diagnostics cycle to verify noise. Noise is coming from the drive pulley. Removed belt cover and found the drive pulley loose and slipping on the splines. Removed and reinstalled drive pulley. Ran again to test. No more abnormal noises. Drive pulley became loose from a large load. Customer had ran a cycle with large rugs in it. This weighed the unit down enough to cause the pulley to contact the cover and loosen. Advised customer on load size to prevent this from happening again. Unit is operating as it should. If the problem occurs, we will need to bring out the drive pulley."
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Springfield, OH 45504
Shawn H
Job Details: 08/15/2023
"Customer states that the unit is leaving brown stains on clothes. Inspected softener cup and found a lot of excess soap build up. Removed and cleaned. Agitator has a lot of build up as well. Advised customer on amount of soap to use and cleaning of the unit. Advised them to run at least two cleaning tablets through the unit. No error codes stored in the control. Ran diagnostics to verify correct operation. Unit is operating as it should. Select deep rinse when using fabric softener. To clean the washer: Set water level to max, set cycle to bulky, set temperature to hot, and select deep rinse. Add cleaning tablet to an empty tub. Start the machine and allow it to finish the cycle. Do this every 3 months."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Springfield, OH 45504
Shawn H
Job Details: 08/15/2023
Installed new icemaker and verified correct operation. All OK.
We serviced a
GE DISHWASHER
Model GDF620HMJ6ES
Near Springfield, OH 45503
Shawn H
Job Details: 08/15/2023
"Unit is 4 years old in the kitchen. Customer states that unit is unresponsive. No lights on the control and no operation. Voltage to the unit is correct at 123vac. Disconnected power and reset the control. Unit powered on and buttons are functioning. Updated software to address unresponsive/dead control. Ran diagnostics cycle to test functions. Unit fills, washes, drains, and heats as it should. Heater is drawing 6.8 amps. No leaks. All buttons are responsive. Unit is functioning as it should. All ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Springfield, OH 45502
Shawn H
Job Details: 08/15/2023
Customer states that the unit is making a clicking noise in spin. Control has no error codes stored. Ran spin to test to verify noise. Sounds like the slider is dragging on the rotor. Inspected underside and found the rotor bolt loose. This is why the slider is dragging. It is not fully engaging. Removed rotor to inspect. No signs of damage to the slider or the rotor. Reinstalled the rotor and added thread lock to the bolt. Ran calibration and test. No more noise. Unit spins and agitates quietly. All ok.
We serviced a
LG DRYER
Model DLEX2801W
Near Springfield, OH 45503
Shawn H
Job Details: 08/15/2023
Unit is 14 years old in laundry room. Customer states that unit is no longer heating. Inspected unit and found the heating element shorted open and unit full of lint. Cleaned machine and installed new heater. Ran to test and unit is heating as it should. All ok.
We serviced a
GE WASHER
Model GTW330ASK2WW
Near Dayton, OH 45409
Sam
Job Details: 08/15/2023
Spoke with the customer about the issues and she is going to try a few things to resolve the issue and run the cleaning tablets.
We serviced a
GENERAL ELECTRIC RESIDENTIAL REFR
Model PVD28BYNCFS
Near Dayton, OH 45429
Sam
Job Details: 08/15/2023
"Installed parts, all checks OK."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Waynesville, OH 45068
Sam
Job Details: 08/15/2023
"Inspected the unit and found a large amount of sand buildup inside the unit and the drain pump filter had a large amount of stuff blocking the water flow. Cleared the filter and ran a test cycle, all checks OK."
We serviced a
KITCHEN AID REFRIGERATOR
Model n/a
Near Springboro, OH 45066
Sam
Job Details: 08/15/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1821MS1B
Near Germantown, OH 45327
Sam
Job Details: 08/15/2023
"Found a piece of porcelain in the drain pump, removed, all checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED5500XW1
Near Miamisburg, OH 45342
Sam
Job Details: 08/15/2023
Inspected the unit and found good and hot airflow coming out of the back of the dryer. The exterior venting for the building needs to be cleaned by a professional company. Vents are partially blocked.
We serviced a
THERMADOR OVEN/MICRO
Model MB30WP/01
Near Miamisburg, OH 45342
Sam
Job Details: 08/15/2023
"Inspected the unit and found the waveguide with dark spotting. Customer has noticed the sparking when cooking bacon and sausage. Ran a cycle with bacon and smoked sausage and the waveguide would spark. Ran a cycle with a cup of water and it did not spark at all. Spoke with Thermidor techline and they said the only reason this should be sparking is if the customer has Metal inside the linear, the linear is damaged or the food product has high mineral counts. Finding none of those issues with the food product or unit. Called AIG and advised of the issues. AIG to dispatch a second opinion on the unit. Notified customer."
We serviced a
GE REFRIGERATOR
Model PFE28KYNJFS
Near Dayton, OH 45459
Sam
Job Details: 08/15/2023
"Inspected the unit and found the display board not allowing me to turn the icemaker on and off. Reset the board, Icemaker is now turning on and off. All checks ok."
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Troy, OH 45373
Kellen
Job Details: 08/15/2023
Inspected the unit and found that the rail to the gears for the flex drawer needed flip-flopped. Flip-flopped rail. No more noise all checks OK. Found that the crisper drawer was off track. Put crisper drawer on track. All checks OK unit is good to go.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Troy, OH 45373
Kellen
Job Details: 08/15/2023
Inspected the unit and found a failed heating element. Replaced heating element with truck stock. Ran a test cycle. All checks OK ; used 1 D518838 (ELEMENT) from stock
We serviced a
KENMORE WASHER
Model 110.280628
Near Arcanum, OH 45304
Kellen
Job Details: 08/15/2023
Inspected the unit and found a failed tub bearing. Customer declined repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB4
Near Tipp City, OH 45371
Kevin
Job Details: 08/15/2023
Replaced Imk and adjusted fill tube leaking into fan motor ; used 1 5304532555 (Imk) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESB8
Near Dayton, OH 45416
Kevin
Job Details: 08/15/2023
Unit has a refrigerant restriction. Unit is non repairable called AHS-Neri-161NLVI
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF19XXYK01
Near Englewood, OH 45322
Kevin
Job Details: 08/15/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUS2613LS0
Near Dayton, OH 45426
Kevin
Job Details: 08/15/2023
Spoke to Leah unit is non repairable due to wiring issue in the cabinet
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Lewisburg, OH 45338
Kevin
Job Details: 08/15/2023
Replaced relay to the compressor and and checks ok; used 1 W10189190 (Relay) from stock
We serviced a
GENERAL ELECTRIC REFRIGERATOR - S
Model GFE26JEMWFDS
Near Eaton, OH 45320
Kevin
Job Details: 08/15/2023
Installed parts, all checked good
We serviced a
GE DRYER
Model PTD60EBSR1WS
Near Huntsville, OH 43324
Amber
Job Details: 08/15/2023
Installed new parts. All checks ok.
We serviced a
AMANA REFRIGERATOR
Model n/a
Near Greenville, OH 45331
Kellen
Job Details: 08/15/2023
First thing I noticed was that the freezer was completely packed full. Upon arrival temperatures in the freezer section was about 23?. And 37? in the fridge. Removed all items from the freezer. Removed shelf. Removed evaporator cover. Found that the compressor was running. Evaporator fan checked good. compressor fan checked good. But there was no frost pattern. Customer has a sealed system leak. Customer declined repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AD2
Near Greenville, OH 45331
Kellen
Job Details: 08/15/2023
Inspected the unit and found that the drawer had fallen off track. Put drawer back on track. All checks OK.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Greenville, OH 45331
Kellen
Job Details: 08/15/2023
Inspected the unit and found everything functioning as it should from factory. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPL04
Near Greenville, OH 45331
Kellen
Job Details: 08/15/2023
Inspected the unit and found a clogged drain line. Removed all ice from freezer area. Removed evaporator cover. Unclogged drain line. Ran a heat tap down the drain to encourage heat Transfer to the drain line. Cleaned up all ice and water out of freezer area. All checks OK
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Greenville, OH 45331
Kellen
Job Details: 08/15/2023
Install the part. Ran a test cycle. All checks ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ansonia, OH 45303
Kellen
Job Details: 08/15/2023
Installed parts. Ran a test cycle. All checks ok
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Troy, OH 45373
Kellen
Job Details: 08/15/2023
Inspected the unit and found a failed tensioner pulley. Replaced tensioner with truck stock. Ran a test cycle. All checks OK ; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Franklin, OH 45005
Sam
Job Details: 08/15/2023
"Inspected the unit and found the gearcase grinding and locked up. Attempted to remove the washplate and ran the unit through an agitate cycle and the gearcase was locked into the spin cycle and constantly rotated the entire tub. Entered diagnostics and ran multiple cycle, found 2 of the component cycles not running, when activated they simply would not run. The unit is 4 years old. Additional labor and a second tech required if repair is approved. ; ordrng 1 W11449840 (Gearcase) and 1 W10625252 (Bolt) and 1 W10752283 (Washplate) and 1 W11178224 (Basket) and 1 W11551646 (Nut) and 1 W11219115 (Tub) and 1 W11543998 (Control)"
We serviced a
BOSCH DISHWASHER
Model SHEM3W55N/13
Near Urbana, OH 43078
Amber
Job Details: 08/15/2023
Inspected unit and found the unit completely dead. Found no voltage coming to it at all. Traced cord back to find outlet and tested it and found no voltage from the outlet. Had customer plug into a different outlet and unit started properly. Tested unit to make sure it would run and drain properly. Advised getting the outlet looked at. All checks ok.
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS20
Near Cable, OH 43009
Amber
Job Details: 08/15/2023
Installed new part. All checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB5A
Near Urbana, OH 43078
Amber
Job Details: 08/15/2023
Installed new parts. All checks ok.
We serviced a
THERMADOR DISHWASHER
Model DWHD650WPR/15
Near West Liberty, OH 43357
Amber
Job Details: 08/15/2023
Installed new parts. All checks ok.
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WFW5620HW2
Near Urbana, OH 43078
Amber
Job Details: 08/15/2023
Upon arrival put unit into diagnostic mode. Found error for motor overheated. Also found user interface not responding correctly. Ordering parts. ; rqstng P&A on 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11314661 (Screw) and 1 W11314657 (Screw) and 1 W11322903 (Control board) and 1 W11319991 (Console)
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Tipp City, OH 45371
Kellen
Job Details: 08/15/2023
Inspected the unit and found a failed control and rotor assembly. Ordering parts.; ordrng 1 DC92-01531C (Inverter control) and 1 DC31-00098A (Position sensor) and 1 DC93-00168A (Router and Stater assembly) and 1 DC96-01703G (Water level switch) and 1 DC93-00278A (Vibration sensor) and 1 DC92-01803J (Control board) and 1 DC93-00580B (Wire harness)
We serviced a
SHARP REFRIGERATOR
Model SJG2254FS
Near Troy, OH 45373
Kellen
Job Details: 08/15/2023
Inspected the unit and found a failed user interface. Ordering part. ; ordrng 1 9KL17131000013304 (User interface)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Dayton, OH 45424
Kevin
Job Details: 08/15/2023
Gears on container are jamming up ordered part; ordrng 1 5304525931stc (Container)
We serviced a
GE WASHER-DRYER COM
Model GUV27ESSM1WW
Near Dayton, OH 45424
Tim
Job Details: 08/14/2023
Checked unit over found unit wouldnt agitate or spin. Reinstalled belt and removed all the socks and debris. Checks ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Dayton, OH 45424
Tim
Job Details: 08/14/2023
Installed part listed, all checked good
We serviced a
GE DISHWASHER
Model CDT845M5N5SS
Near Fairborn, OH 45324
Tim
Job Details: 08/14/2023
Replaced parts listed checks ok
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Yellow Springs, OH 45387
Tim
Job Details: 08/14/2023
Reprogrammed control and reset unit. Checks ok. Was giving an f28 error code and wouldnt run. Checks ok
We serviced a
MAYTAG DISHWASHER
Model MDBTT53AWW1
Near Xenia, OH 45385
Tim
Job Details: 08/14/2023
Checked unit over found unit leaking from motor and sump seal. Removed motor and resealed and reinstalled motor and checks ok. Customer had previous floor damage from unit leaking. Instructed customer to make sure they're home for the first few uses.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB4
Near Dayton, OH 45420
Tim
Job Details: 08/14/2023
Adjusted fill tube and cleared ice around fan. Checks ok
We serviced a
LG WASHER
Model WM3400CW
Near Dayton, OH 45420
Tim
Job Details: 08/14/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF7
Near Dayton, OH 45406
Tim
Job Details: 08/14/2023
Adjusted refrigerator door. Linear is partially warped. Unit sealed for now. Checks ok
We serviced a
GE DRYER
Model GTD65EBPL0DG
Near Dayton, OH 45426
Tim
Job Details: 08/14/2023
Checked unit over found sensor bars are broken. Needs new sensor bars. Only comes with front bearing assembly. Customer to think about repair.
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Lebanon, OH 45036
Shawn H
Job Details: 08/14/2023
Customer states that unit makes a scratching sound during agitation. Washplate is loose. Removed washplate to inspect splines. No wear to splines. Added locktite to threads and secured. Ran to test. No more noise. All ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB7
Near Middletown, OH 45044
Shawn H
Job Details: 08/14/2023
Installed ice maker provided by Frigidaire. Cycled to test. Ice maker cycles as it should and fills to proper level. Customer states it is slow to make ice. Advised customer that it will take 2-3 hours for the unit to produce one tray of ice. It will take upwards of 48 hours to fill the bucket.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AS0
Near Middletown, OH 45044
Shawn H
Job Details: 08/14/2023
Installed new door gasket and verified it is sealing well. All ok.
We serviced a
KENMORE DRYER
Model 110.6651269
Near Dayton, OH 45417
Tim
Job Details: 08/14/2023
Checked unit over found that the unit was heating properly and tumbling. Checked exterior vent in the unit. Had no airflow coming out of exterior vent. Slid unit out and checked rear of dryer. Unit also does not have any airflow coming out of the dryer. Blower wheel is OK but unit is completely packed full of lint inside of the dryer housing. This is not something that American home shield will cover. I did inform the customer and also informed American home shield.
We serviced a
LG WASHER
Model WM470HVA
Near Dayton, OH 45415
Tim
Job Details: 08/14/2023
Replaced broken drain pump. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE MICROWAVE
Model JKP69B0Y1BB
Near Dayton, OH 45415
Tim
Job Details: 08/14/2023
Checked unit over and found that the unit was tripping the breaker and blowing the fuse. Found when you try to heat something up inside the microwave it would spark. Found multiple areas inside the microwave that were pitting and causing the unit to spark. Spoke with American home shield and this is not repairable. They are replacing the unit.
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Vandalia, OH 45377
Tim
Job Details: 08/14/2023
Checked unit over found that the door was not sealing up and the unit was leaking around the door seal. Adjusted door seal and tested. Checks OK.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Dayton, OH 45458
Sam
Job Details: 08/14/2023
"Installed part, all checks OK"
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Dayton, OH 45458
Sam
Job Details: 08/14/2023
"Inspected the unit and found a faulty heating element. Replaced heating element, all checks OK.; used 1 DE486A (ELEMENT) from stock"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Centerville, OH 45459
Sam
Job Details: 08/14/2023
Inspected the unit and found it off-balance and an oversize error code. Advised the customer to use cleaning tablets on a regular basis and re-calibrate the unit. All checks OK
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Dayton, OH 45419
Sam
Job Details: 08/14/2023
Inspected the unit and found the compressor running and both freshfood section and freezer at room temperature. Unit has a sealed system leak. Not a recommended repair. Provided info to the customer and they declined repair.
We serviced a
GE WASHER
Model GTW330ASK2WW
Near Dayton, OH 45409
Sam
Job Details: 08/14/2023
"Inspected the unit and found an error code for faulty water valve and oversudes. Ran a test cycle and found no mechanical issues with the unit. The customer is using powder HE detergent. Per the manufacturer excessive detergent can cause the unit to go into a flood safety cycle and not complete a cycle. Advised the customer to do the following. 1. Run 3-4 washing machine cleaning tablets through the unit. Put 1 tablet in the unit with no laundry and run any cycle. Perform this 3-4 times in a row. 2. Use roughly 1-2 tbs of HE detergent per load, regardless of size.3. Run a cleaning tablet (mentioned above) through the unit at least every 2 weeks to keep the unit clean. Once the customer starts using the cleaning tablets they may experience multiple issues as the detergent currently in the unit starts to break down."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2644KF2
Near Mason, OH 45040
Shawn H
Job Details: 08/14/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVS1
Near West Chester Township, OH 45069
Shawn H
Job Details: 08/14/2023
Installed main control and verified correct operation. All OK.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Middletown, OH 45044
Shawn H
Job Details: 08/14/2023
Collected for labor and service fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Dayton, OH 45424
Kevin
Job Details: 08/14/2023
Installed new ice maker and cycled and instructed customer to give it 24-48 hrs
We serviced a
GE REFRIGERATOR
Model PYE22KYNFS
Near Dayton, OH 45426
Kevin
Job Details: 08/14/2023
Installed new user inter face and ice maker and unit checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF5
Near Franklin, OH 45005
Kevin
Job Details: 08/14/2023
Installed new filtube and control board and reset unit