Local Reviews
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Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/US "Installed new defrost sensor and leak kit, found freezer not cooling properly. Only top 25% of freezer evaporator has a frost pattern. Compressor was making loud rattling noise. Needs compressor, dye filter to check for refrigerant leak.; ordrng 1 12345 (COMPRESSOR) and 1 12345 (DYE DRIER FILTER)"
Brad A.
WASHER SAMSUNG WF45K6500AW/A2 "Found door not latching properly, door is not lining up with the door catch. Ordered door. ; ordrng 1 DC97-18977K (DOOR), used 1 DC64-00519D (TS) (LOCK) from stock"
Steve G.
HOME LAUNDRY ELE FRIGIDAIRE FFLE3911QW0 Installed new main board on the back and door lock. Cycled unit. Installed new washplate due to being striped. Cycle.d
Tim R.
REFRIGERATOR FRIGIDAIRE PLHS39EESS9 Checked unit over found that unit wasnÍt going into defrost. Needs control and defrost Bi-metal. No repair per customer
Tim R.
DISHWASHER SAMSUNG DW80J3020US/AA Unit shuts down mid cycle. Needs control and door seal.
Tim R.
WASHER SAMSUNG WV60M9900AV/A5 Checks unit over found drain pump wire pinched and would intermittently blow breaker. Fixed wire and zip tighter out of the way. Checks ok.
Steve M.
RANGE FRIGIDAIRE LGGF3043KFC Right front burner not working properly. ; ordrd 1 FR5303935233 (REGULATOR)
Jeffrey G.
DRYER LG DLEX4370K Unit making squealing noise from cabinet at left front foot. Tightened screws that hold foot to bottom of cabinet. Ok
Jeffrey G.
WASHER WHIRLPOOL 0 Replaced cam set and coupler. Unit may need to have transmission replaced also Unit is spinning in spin cycle now.
Jeffrey G.
WASHER WHIRLPOOL WTW4800XQ4 Needs tub supports. Obviously bad. ; rqstng P&A on 1 W10780048 (TUB SUPPORTS)
Jeffrey G.
WASHER WHIRLPOOL GHW9250MT0 Replaced control board. All buttons working Ok
Jeffrey G.
REFRIGERATOR SAMSUNG RF4267HAWP/XAA Replaced freezer drain tube. Cust to clean behind unit. Left out so they could. Also cut will defrost so drain pan will be clear. Part from a/ 5 truck stock ; ordrng 1 DA9704049E.T.S (DRAIN TUBE T.S.)
Kevin M.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Called tech line - Bruce- ice build up in room - order ice chute assy per tech line; ordrng 1 W11188517 (CHUTE)
Kevin M.
REFRIGERATOR KENMORE 596.516721 Installed new Compressor and re-charged in unit checks OK
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Installed new icemaker the motor was locked up on old one and checks ok; used 1 DA97-08059A (ICE MAKER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Unit needs repaired per the ice bulletin; ordrng 1 DA82-02367A (CLIPS) and 1 DA97-13015C (GASKET) and 1 DA97-13718C (IMK) and 1 DA97-14504C (BUCKET)
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Customer states that the refrigerator is not going into defrost mode. Customer has to unplug the unit Wednesday night. Parts are being shipped to tech. Tech reschedule appt for Friday at 6:30; ordrd 1 FR5304510307 (BOARD) and 1 FR808062701 (BI METAL)
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 3-e. Needs main board. Cust to have unit unshackled..reschedualing before we order anything more. Talked to tech line on this one they said to order main and or wire harness. ; saved tckt
Tim R.
DISHWASHER BOSCH SHP65T55UC/07 Reinstalled power button. Checks ok.
Tim R.
REFRIGERATOR LG LSC27925ST Adjusted doors and leveled unit. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHD2866PFJA Replaced icemaker. Checks ok; used 1 243297607 (IMK) from stock
Tim R.
WASHER GENERAL ELECTRIC GFW450SSM1WW Reset control and instructed customer on usage and loading and how the machine will run and shake a bit. Found rear shock had come loose and unit was not spinning properly. Reinstalled shock correctly.
Steve G.
WASHER WHIRLPOOL WET4027HW0 Installed new pulley shield. Test ok.
Jeffrey G.
DRYER ELECTROLUX EIMED55IIW0 Replaced heater and cleared blower housing and lint filter areas. Run and checked ok
Kevin S.
DISHWASHER GE GDF520PSF2SS "Customer unit was not starting properly. Suspect door latch, adjusted as needed. Tested all buttons on interface, quick test in light, normal and auto sense mode. Unit fills, washes and drains without issue. Told customer to continue to monitor. Unit checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAEWW/AA "Replaced parts as needed, checked to make sure all board connectors in place properly, put unit in power freeze and cool. Lights, fans etc all working. Used bath towels to wipe up water from having customer leave unplugged for 48hrs. Unit checks ok, asked customer to advise over time."
Kevin M.
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA "Arm bent on IMK & solenoid is sticking & auger motor intermittently turning & checks ok; used 1 241675704 (SOLENOID), 1 241798231 ("
Jeffrey G.
WASHER WHIRLPOOL WTW5200VQ0 Needs lid switch and timer knob; ordrng 1 LID SWITCH and 1 TIMER KNOB
Kevin S.
RANGE FRIGIDAIRE FGEF3059TFH "Unit door would not close, had to adjust hinge bracket on unit screws had come loose. Unit checks ok."
Steve M.
DISHWASHER SAMSUNG DW80J3020US/AA Unit constantly filling and draining. Found faulty case assembly. Installed new case assembly. Unit running ok; ordrng 1 DD82-01111A.(TS) (CASE BREAK)
Steve M.
WASHER MAGIC CHEF MCSCWD20W3 "Unit will not drain. Pump is not running. Found wire pushed from drainpump connector. Secured wiring, washer is now draining ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA Installed sensors damper assembly and control board rebooted system and checks OKq
Kevin S.
RANGE WHIRLPOOL WFE715H0ES0 "Replaced control pcb, checked cooktop, bake and broil functions. Unit checks ok, no error codes."
Steve M.
REFRIGERATOR LG LTCS24223D/03 "Unit leaking water from rear of unit from manufacturer port where insulation is filled. Defrost drain issue, frozen over and clogged drain. Cleared drain. If issue continues need to contact manufacturer."
Steve M.
WASHER AMANA NTW4516FW0 "Unit is not agitating. Found broken splutch assembly. Shifter not fully shifting causing damage to splutch. Replaced both items . Washer is agitating properly ; used 1 W10721967 (PW) (SPLUTCH ), and 1 W10913953 (PW) (ACTUATOR) from stock"
Tim R.
REFRIGERATOR U-LINE n/a Needs fan assembly. No longer available.
Steve M.
REFRIGERATOR MAYTAG MSD2655HEW Unit not cooling properly. Compressor is not pumping refrigerant.
Steve M.
OVEN SAMSUNG ELECTRON NX58K3310SB/AA Bake element is not heating. Igniter is glowing but there is sporadic operation recommend main control and igniter; rqstng P&A on 1 DE94-03595B (CONTROL) and 1 DG94-01012A (IGNITER )
Tim R.
REFRIGERATOR WHIRLPOOL EHT201VKCR0 "Unit not cooling, no frost pattern and fan isnÍt running. No repair per NSA."
Kevin S.
RANGE WHIRLPOOL WFG505M0BW0 "Customer claims unit not igniting as it should for bake or broil function. Cooktop works fine, flames look normal. Set bake to 350 watch flame sensor and unit ignited without issue. Explained this process takes a a few seconds. Placed cookie sheet in middle of oven did temp checks and show customer off temp probe read right at 348 degrees. Canceled unit, waited couple of minutes, placed unit in bake function again at 350, unit ignited again without issue, did this a couple of times and then same broil function. Each time checked ok. Ran diagnostics cancel x2 then start. 0 temp offset, 526 software version, no fault codes, showed customer unit checks ok."
Kevin S.
WASHER AMANA LW8203W2 "Removed front panel, put unit into a rinse and spin. Unit filled, agitated and spun out without issue and no leaks. Talked to customer that lives there Jeff, is a special needs person, asked if he did his laundry yes, however spoke with landlord Kathy he has a caretaker that does his laundry. I asked Jeff to bring down clothes, i observed hat he did and noticed the clothes were not evenly distributed in the washer, i let him start in normal mode. Unit agitated fine then proceed to move onto the rinse and spin. Noticed when unit first spinning the tub was way off balance and stops. Proceeded again, same result. Opened lid and showed Jeff he needed to redistribute the load evenly. Once we did that the unit continued to spin out no issue, no leaks. Took several pics and video of basement and process suspect drainage issues and water issues as well. Call and spoke back to Kathy and explained in detail, unit checks ok. If further action Kathy said she would tell them
Kevin S.
REFRIGERATOR GE GFE28GSKSS Needs more work... ; schdld next appmnt for 4/19 FRI !
Tim R.
REFRIGERATOR LG LFX25973D Replaced icemaker due to no ic production. Talked with safe ware and they will not cover the door peeling due to being a cosmetic issue.; ordrng 1 AEQ72909602(TS) (ICE MAKER)
Tim R.
DRYER AMANA MEDC400VW0 Replaced parts listed. Checks ok.
Shaun S.
WASHER MAYTAG MHW7100DC0 Found drain pump bad on unit has voltage but wonÍt runWill not drain the water from the tub; ordrng 1 W10605427 (pump-water)
Shaun S.
DRYER WHIRLPOOL WED49STBW1 "Upon arrival found unit wonÍt heat, upon checking it out found that unit has a defective heating element, removed and replaced element ran and checked out, unit checks ok; used 1 279838 (ELEMENT) from stock"
Shaun S.
WASHER MAYTAG MVWB765FW0 Upon arrival found that unit will not power up and work found that there is power at the receptacle ; ordrng 1 CONSOLE ASSM and 1 MAIN BOARD
Shaun S.
WASHER SAMSUNG WA56H9000AW/A2 "Upon arrival tech found debris floating in water, pulled agitator and found cloth that that had gotten caught under agitator, removed debris, ran and checked out, unit checks ok"
Shaun S.
WASHER WHIRLPOOL WTW6800WW1 "Upon arrival found that inner bearing blown on tub assm, tub needs replaced to fix issue; ordrng 1 W10193886 (tub outer)"
Shaun S.
REFRIGERATOR KENMORE 795.775496 "Upon arrival found that unit had a door adjustment issue, tech repaired door removed frost off railing causing door not to slide properly, unit ch cos ok upon techs departure"
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Installed new Mullion strip. Test ok.
Steve G.
WASHER WHIRLPOOL WTW5000DW1 "Customer states that the unit will start and would not advance unit shut down. Robert at techline; pckd up 1 W11116590 (cntrl-elec), ordrd 1 WPW11307244 (LOCK)"
Tim R.
REFRIGERATOR MAYTAG MFI2269FRZ00 Replaced all door seal. Checks ok.
Steve G.
WASHER FRIGIDAIRE FFLE3911QW0 Call tech line advise them what was going on tech line advise that the unit had a short in the wire harness advised to order three wire harnesses.2 hrs on return ; ordrng 1 5304500476 (harness) and 1 5304500523 (harness) and 1 5304500823 (harness)
Shawn H.
DRYER WHIRLPOOL EED4100SQ0 "Checked unit and found blower duct full of lint. Cleared lint from unit and ran to test. All ok. Heating just fine. Heater ohms out good, thermals and cycling thermostats are good. Unit need lint screen. Previous owner was a heavy user of dryer sheets which coated the lint screen in fabric softener not allowing lint to collect properly. Per Rob Pilder not covering lint screen. Just labor and service fee."
Shawn H.
WASHER LG WM2301HW "Found both hot and cold valves leaking at solenoids. Replaced both valves and ran to test. ; used 1 5220FR2006H (WATER VALVE), and 1 5220FR2075L (WATER VALVE) from stock"
Shawn H.
DRYER SAMSUNG DV40J3000EW/A2 Unit will not stop tumbling when power button is pushed. Heat shuts down but motor continues to run. Checked unit and found relay for motor shorted closed sending voltage to motor. Unit needs main PCB. Samsung ticket# 4149966246; ordrng 1 DC92-01025D (MAIN PCB)
Shawn H.
WASHER GENERAL ELECTRIC GTWN4250D1WS Installed all provided parts and ran to test. All ok.
Jeffrey G.
REFRIGERATOR WHIRLPOOL ED5GYEXVD04 Compressor bad tried new relay. Comp windings fused. Cust to buy new.
Jeffrey G.
WASHER FRIGIDAIRE FAFS4073NRO Drum bearing out. Basket warped from rubbing boot. Mfd 06/12. Unit has other cosmetic damage on console. 876.92 pts. 282.00labor 86.91 tax.. called AHS.put in options.adrianne.. autho# 107ADGM.
Jeffrey G.
REFRIGERATOR MAYTAG MFD2562VEB3 Needs bottom drawer lid end caps.; ordrng 1 W10874836 (END CAP KIT)
Jeffrey G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Needs ice bucket, ice maker clip kit. ; rqstng P&A on 1 ICE BUCKET and 1 ICE MAKER and 1 CLIP KIT"
Steve G.
RANGE BOSCH HBE5451UC/02 Customer states that the unit will not turn on. Tech noticed that the unit would not cycle at all and the display was just flashing. ; ordrng 1 1111 (MAIN BOARD. ) and 1 2222 (COMPLETE DISPLAY ASSY. )
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Customer states that the refrigerator section is not cooling. Removed the evap cover and found the thermistor was covered with the black sound reading insulation. Remove the insulation from the sensor. Cycled.
Tim R.
DRYER LG DLEX3370W Checked unit over could not get unit to duplicate no Waze. Told customer to keep an ion it and get a video if possible of issues. No service charge extended another 30 days
Kevin M.
RESIDENTIAL REFR LG LMXS27626D/01 Not adequate water flow to ice maker at times ordered new water valve and ice maker; rqstng P&A on 1 5221JB2010G (WV) and 1 AEQ73110210 (IMK)
Steve G.
REFRIGERATOR LG LFX28968ST/04 After calling techline they adv trying their dispenser assy. Installed new dispenser assy and cycled 3 cups of ice the unit did not act up.
Steve G.
REFRIGERATOR BOSCH B26FT50SNS/01 "Called techline. Ran thru several diag checks. Found heater was out and sensor. Installed main board, heater, Evap motor and both sensors. Cycled. Unit."
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 01 Customer states that ice is forming in the holes on the refrigerator section evaporator cover tech pre-ordered parts after talking to customer order the main board evaporator cover customer is a vies he must shut down two days prior to coming out once parts come in; ordrng 1 1111 (MAIN BOARD) and 1 2222 (EVAP COVER W/FAN REFRIGERATOR SECTION )
Tim R.
RANGE KENMORE 790.9082141 Repaired broken wiring to front left burner switch. Checks ok.
Tim R.
OVEN FRIGIDAIRE FGIF3036TFA Checked unit over found loose connection on fret right burner. Fixed connection. Checks ok.
Tim R.
WASHER LG WM3470HWA Checked unit over found unit was walking out during spin cycle. Leveled feet. Needs shocks. No repair
Tim R.
MICROWAVE OVEN ELECTROLUX E30MO65GSSA Unit will not heat on convection or regular. Door will not open with latch button either. Needs control and control assembly. Also magnetron and the heater is shorted out.; ordrng 1 5304461120 (HEATER) and 1 5304461123 (magnetron) and 1 5304461135 (control board) and 1 5304461136 (control panel assy) and 1 5304470539 (capacitor)
Kevin M.
REFRIGERATOR WHIRLPOOL ET1FTTXKB02 IMk was leaking replaced and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS23KF6EM8 Frosting up not going into defrost wiring shorted out in cabinet -Joe -auth#107JEBL
Jeffrey G.
WASHER LG WM3700HVA No power to unit at outlet.will need electrician.
Kevin M.
REFRIGERATOR LG LSXS26326S/02 Nothing on DISP housing is working; ordrng 1 ACQ87270803 (DISP HOUSING)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGTR1842TF0 Installed new tray and checks ok
Steve M.
RANGE MAYTAG MER8700DS1 Unit taking too long to heat. Found open bale element. Installed new bake element. Unit heating properly ; used 1 W10779716 (BAKE ELEMENT) from stock
Steve M.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Unit making strange noises. Found icemaker completely overflowing with ice. Cleaned entire icemaker out. Unit seems to working properly. Checked entire unit over. Everything looks ok.
Jeffrey G.
DRYER SAMSUNG DV448AEW/XANADU Replaced heater and idler pulley ok under AHS autho. ; ordrng 1 DC93-00634AT.S. (IDLER PULLEY. T.S.) and 1 DC97-14486AT.S (HEATER. T.S.)
Kevin M.
REFRIGERATOR SAMSUNG RF265ABWP/XAA Unit has refrigerant leak calling AHS - Shannon- autho#107SRLC
Kevin M.
REFRIGERATOR KENMORE 106.5113321 Unit is working fine at this time
Tim R.
RANGE GE JS750EF2ES Replaced shorted burner. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Replaced control. Unit checks ok.
Tim R.
DISHWASHER WHIRLPOOL DU945PWSB0 Checked unit over found that the unit was leaking from around the door. Replaced doo seal. Adjusted feet and door. Checks ok.; ordrng 1 WPW10509257(TS) (gasket)
Steve M.
FREEZER FRIGIDAIRE FFHS2311LWKA Needs damper ; ordrng 1 242303001 (damper assy)
Steve M.
DRYER SAMSUNG DV56H9100EG/A2 Unit not heating. Found loose wire on moisture sensor. Secured wiring. Unit heating and cycling properly. No other problems found.
Tim R.
DISHWASHER GE GU110XTLB1 Checked unit over found that the blinking clean light was blinking 7 times indicating a short in the control and motor. Reset control and fixed wiring to motor. Checks ok.
Tim R.
MICROWAVE SAMSUNG ME20H705MSS Checked unit over found that touchpad wasnÍt responding and no lights in microwave. No repair per LoweÍs.
Tim R.
REFRIGERATOR LG LSXS26396S/AA Reinstalled door switch correctly. Checks ok.
Shaun S.
RANGE ESTATE n/a "Upon arrival found that unit needs a new thermostat for unit to stop burning of product, unit doesnÍt cycle properly Contacted Matt with est declines repairs they will replace unit"
Shaun S.
APPLIANCE SAMSUNG RF28JBEDBSR/AA "Upon arrival found that imk was defective on unit, not making ice , techs removed and replaced defective parts on unit ran and checked operation unit checked ok; used 1 DA97-15217D (IMK) from stock"
Shaun S.
UPRIGHT / CHEST HAIER IF71CM33NW "Contacted Haeir and spoke to tech support was told that unit is not repairable that unit will be exchanged, also informed them that we do not do R600 refrigerator at this Tim, tech support said anything 7ft or smaller is a disposable product"
Shaun S.
RANGE MAYTAG MER5765RAW "Upon arrival found that unit is need of a new bake element, broil works just fine; ordrng 1 BAKE ELEMENT"
Steve M.
DRYER SAMSUNG DV219AEW/XAA "Dryer will not start. Found seized idler pulley caused belt to break. Installed new pulley and belt. Dryer running properly.296sjlc autho per Stephanie@ AHS; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Steve M.
RANGE FRIGIDAIRE FFEF3054TSF Spoke to Eric at Frigidaire tech line informed him of the odor coming from the oven use. Adjusted wiring in the rear of unit near the light socket to prevent any wires from coming in contact with oven vent to reduce cause of any electrical or rubber odors
Kevin M.
REFRIGERATOR SAMSUNG RFG298HDRS/XAA Found def sencor & heater are open ; ordrng 1 DA32-00006S (SENCOR) and 1 DA47-00424M (HEATER)
Shaun S.
WASHER FRIGIDAIRE FTF530FS1 "Upon arrival found that inner basket is broken and causing severe noise in spin cycle on high speed basket would cause bad noise, gave cust est for repair, declines at this time"
Shaun S.
RANGE LG LRE3083ST/00 "Upon arrival found that unit is giving a F9 error code 5 min into preheat cycle contacted LG Tech support, error code stands for bad relay on broil side of unit, gave cust est for repair, declines repairs at this time"
Shaun S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Removed and replaced imk and fan motor on unit, ran. And checked out, unit checks ok upon techs departure"
Steve M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF4 Resealed icemaker box
Steve G.
WASHER WHIRLPOOL WTW5000DW0 "Customer states that the unit will stop in the middle of the cycle, it will stop for 15 minutes. Tech put unit into diag, no error codes, calibrated the unit and no error codes. Had customer run several loads to test. Tech called customer and she stated everything ran well."
Steve G.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Customer states that the unit has a little bit of water on the dispenser tray. Found a loose connection letting air get in and dripping water at the water unit on. Reseated water line at door. Cycle.
Kevin S.
REFRIGERATOR GE GFE28GSKSS Unit has bee plugged in and checked further from over the weekend. Unit checks ok. Make sure billing changed to lowes.
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Installed new handles and plugs. Unit is cooling properly, all operations check ok."
Brad A.
OVEN SAMSUNG NE59M4310SS/AA "Installed new leveling legs, unit checks ok."
Brad A.
OVEN WHIRLPOOL WOC97EC0HZ01 Installed new glass in oven and microwave doors. Unit checks ok.
Steve G.
WASHER WHIRLPOOL WTW5000DW1 "Called techline , installed new main board and lock assy. Calibrated unit test ok. ; pckd up 1 W11307244 (LOCK)"
Steve M.
REFRIGERATOR GENERAL ELECTRIC TFX22RHB Unit not cooling. Found frosted evap. Unit not going into defrost. Found open heater hi metal circuit. Heater assembly„SH303LB heater NLA 2017
Kevin S.
WASHER MAYTAG MVWB765FW3 "Unit making noise, discovered transmission oil leaking all over bottom of unit, on the stator, rotor, clutch mechanism. Ordering all above, the remaining parts can clean up.; ordrng 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W111027980 (SCREW) and 1 W11134159 (TRANSMISSION) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR MOTOR)"
Kevin S.
WASHER SAMSUNG WF45N5300AW/US "Needs more work, move out.; schdld next appmnt for 4/19 FRI !"
Shawn H.
DRYER MAGIC CHEF MCSDRY35W "Checked unit and found exhaust vent too long for machine. Cut down vent and ran to test. Unit is heating fine now. Heater getting 110vac as it should, control is food, thermal and thermostat are good. Advised customer of maintenance and care."
Tim R.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Replaced ice maker due to short in motor. Checks ok; used 1 DA97-08059A (ICE MAKER) from stock
Kevin S.
WASHER MAYTAG MVWB765FW3 "Connected unit, found crack in console area where appears screws were tightened too much, will replace new. Also unit giving F8E1 error code, long drain code, noticed multiple units in shop with same issue water valve. Unit not filling on hot or cold. Ordering new valve assembly.; ordrng 1 W11135391 (CONSOLE) and 1 W11165546 (WATER VALVE ASSY)"
Kevin S.
WASHER MAYTAG MVWB765FW3 "Connected unit, is not filling. Put into diagnostics, error code F8E1 error code long fill. Problem with water valve assembly, checked connections, checked ohm readings. this is now 3rd unit with same issue.. 2 from the same store. 1 has been repaired already.; ordrng 1 W11165546 (WATER VALVE ASSEMBLY)"
Tim R.
REFRIGERATOR MAYTAG MFX2570AEM4 Replaced ice maker and wiring. Checks ok.; used 1 W10882923 (IMK) from stock
Brad A.
RANGE LG LRE30451SB "Installed new relay board, unit checks ok."
Brad A.
RANGE ELECTROLUX EW36CC55GS2 "Installed new right key, center key, and left touch board. Unit checks ok. All operations test ok."
Tim R.
REFRIGERATOR LG LSXS26396S/AA Fixed broken wire to reed switch on dispenser door. Checks ok.
Steve M.
DRYER WHIRLPOOL WED4800BQ1 "Dryer making lots of noise during cycle. Found frayed belt hitting cabinet and rollers making noise. Replaced parts listed. Dryer running ok; used 1 341241 (DRYER BELT), and 1 349241T (ROLLER KIT) from stock"
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Unit is not heating. Found open heating circuit. ItÍsLed new heater. Shortened vent line. Dryer heating properly.; used 1 DC97-14486A (ELEMENT) from stock
Shawn H.
WASHER MAYTAG MVWB765FW2 F0E4 spin limited by water temp code found. Checked lines and found hot and cold flipped. Swapped lines and cleared code. Water leak is coming from customers drain line. Line is plugged causing overflow when unit is in drain. Advised customer to have a plumber clear the drain line. Leveled unit. All ok.
Brad A.
REFRIGERATOR SAMSUNG RF31FMEDBSR/AA "Found ice around suction line behind FF evaporator cover, found crack in liner at bottom of evaporator. Put permagum over crack. Called Techline, spoke to Jessica, she walked me through extending the defrost time on the unit and suggested part number da81-06100A, a repair kit for the crack. Customer wants to talk to Samsung to see if they will cover the part cost."
Shawn H.
DRYER GE DBXR463EG6WW Found units timer knob cracked. Unit needs knob. Dropping knob off to customer on Friday and he will install himself. ; ordrng 1 WE01X20375 (control knob)
Shawn H.
WASHER KENMORE 110.295228 Found lid switch shorted open preventing machine from proceeding on with the cycle. Installed known good used switch to test. Unit runs fine. Need to order new lid switch. Leaving known good installed so customer can use in mean time. ; ordrng 1 WP8318084 (switch-lid)
Shaun S.
WASHER MAYTAG MHW7100DC0 "Removed and replaced drain pump on unit, ran and checked out, unit checks ok upon techs departure"
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 CUSTOMER STATES THAT THE UNIT IS NOT producing ice. Tech tried to short cycle the ice maker and it would not turn. Installed new ice maker. Cycled. ; pckd up 1 241798224 (ice maker)
Tim R.
DISHWASHER LG LDP6797ST Checked unit over found that the unit needs a new touch pad due to unit not responding. Customer calling LG to see if they will cover repair.
Tim R.
WASHER GE WBB4500E1WW Checked unit over found that the belt had come off. Reinstalled the belt. Bearings in transmission are extremely loud. Needs new transmission. No repair per customer.
Tim R.
WASHER MAYTAG MHW3505FW1 Replaced door booth seal and fixed leak from bottom of tub. Checks ok
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 "Customer states that the unit is shaking violently . Found that the spin basket tub support is cracked, causing an effect of other parts. Customer needs tub job. 2 hrs. 2 men. Request double labor. ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (FRONT TUB) and 1 3333 (REAR TUB) and 1 4444 (DOOR BOOT) and 1 5555 (STATOR) and 1 6666 (ROTOR) and 1 7777 (seal BETWEEN TUBS)"
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 "Removed and replaced support rods and mems sensor on unit, ran and checked out"
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QFA "Installed rack that was provided by HansbargerÍs on customer washer, unit checks ok upon techs departure"
Shaun S.
WASHER WHIRLPOOL WTW5000DW1 "Found that belt had come off of drive system on unit, reinstalled belt, ran and tested through diag, unit checks ok upon techs departure"
Shaun S.
DISHWASHER KITCHEN AID KDFE204EWH2 "Upon arrival found that unit has a bad heat relay for sanitize cycle on unit, gave customer set for repairs declines at this time opts to replace unit if anything else goes wrong"
Brad A.
DISHWASHER WHIRLPOOL WDP370PAHB0 "Found drain pump out of ohm range, not draining properly. Installed new drain pump. Unit is draining properly. All operations test ok.; used 1 W10876537 (TS) (DRAIN PUMP) from stock"
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Replaced evaporator cover and cleared drain. Checks ok.
Tim R.
DRYER SAMSUNG DV42H5200EP/A3 "Needs control and heater. Due to short in parts; ordrng 1 DC92-00669Y (CONTROL), used 1 DC97-14486A (ELEMENT) from stock"
Tim R.
RANGE LG LRG4115ST Checked unit over found that the unit melted the back wall cover due to short in the fan and control. No repair due to cost.
Tim R.
RANGE WHIRLPOOL WGE555S0BS01 Checked unit over found that the knob was broken. Replaced knob. Checks ok
Steve G.
WASHER WHIRLPOOL WTW4816FW2 Customer states that the unit is leaking. Found the cold waterline was not tighten all the way. Tighten up and unit stop leaking. System would not let me add tax. Total is 79.82
Steve G.
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Customer states that the unit is not draining. Upon arrival the unit filter was off. Cycled the unit saw that the unit was a slow drain. Ran a snake thru the drain line and clear out drain line. Adv customer that the service call was not a covered issue.
Steve G.
FREEZER SAMSUNG RF22K9381SR/AA 02 Spoke to peter at techlineCustomer states that freezer section is not cooling. Put unit into force mode. Let unit run for 15-20 minutes. After running for 20 minutes the freezer never flooded. Spoke to Joshua stated that if the unit has not flooded it needs a system job. ; rqstng P&A on 1 DA62-04617D (STEPPER VALVE) and 1 DA96-01021E (BOTTOM LEFT EVAP)
Steve G.
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Installed new main board, and ice maker assy. Cycled."
Jeffrey G.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Replaced evap cover,disp.modual and . Set controls. Ok"
Jeffrey G.
WASHER WHIRLPOOL 0 Needs transmission. Do not have model tag. No model# or serial# called Janet gave info. Cross co. Will call Cust. And replace unit.; ordrng 1 TRANS.
Jeffrey G.
MICROWAVE FRIGIDAIRE LFMV1645TF Adjusted microwave unit into cut out to keep blower fan from rattling. Three top screws hold unit at top. The middle one causes fan to vibrate if to tight.
Jeffrey G.
WALL OVEN GE PT970SR2SS Needs door lock latch w/micro switches; rqstng P&A on 1 WB14T10082 (CLEAN LOCK MECHANISM)
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Customer states that the ice is not dispensing. Removed the ice from the bin to check to see if any ice chunks in the bottom of the container. Did not find any. Refilled the container and ice dispense each time. Tech did hold the auger assy and customer hit the paddle and the auger did move with out any problems. . Inspect the container and didnÍt see any breaks in the container. Cycled several times.
Shaun S.
WASHER FRIGIDAIRE NMER336FS0 "Upon arrival found that unit has a bad centrifical switch on the motor, not allowing motor to start, gave cust est for repair declines at this time getting a new dryer"
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QD1A Contacted frigid tech support concerning issue that dishwasher still has a leak spoke to Ron explained everything that has been done was asked to change lower spray arm assm; ordrng 1 LOWER SPRAY ARM ASSM
Tim R.
DISHWASHER KENMORE 665.13123K7C1 Checked unit over found that the unit wouldnÍt drain all the water out and wasnÍt filling with clean water. Found broken wire on optic sensor. Fixed wire. Checks ok
Tim R.
REFRIGERATOR KENMORE 106.577837 Checked unit over found that the unit wouldnÍt dispense water. Found a short in the wiring behind the paddle for the ice dispenser. Checks ok
Tim R.
DRYER KENMORE 110.680927 Replaced door strike and door latch. Checks ok.
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA Drain was plugged installed new grommets and checks ok; used 1 DA82-01415A (LEAK KIT) from stock
Jeffrey G.
WASHER LG WM4270HVA Replaced drain pump. Run and checked operation ok
Jeffrey G.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Defrost drain clogged at duckbill at end of drain tube.. Cust will unplug and let thaw. She has a freezer and another frig. Put holes on either side of duckbill just like replacement parts on Samsung models. Ok
Jeffrey G.
DRYER WHIRLPOOL WED7000DW0 Water in vent line behind unit. Toltal restriction to outside. Gave cust. Vent wizzard card. Ok
Jeffrey G.
REFRIGERATOR SAMSUNG RH25H5611WW/AA Needs ice maker in freezer door.; rqstng P&A on 1 ICE MAKER
Steve M.
DRYER SAMSUNG DV45K6200EZ/A3 Dryer will not start. Found belt off due to broken idler pulley. Replaced pulley dryer is operating OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
DRYER GE GTD42EASJ0WW Unit wonÍt start. Found faulty door switch. Replaced contacts. Dryer working properly.; ordrng 1 WE10X23879(TS) (DOOR SWITCH)
Steve M.
REFRIGERATOR FRIGIDAIRE GLRT2121DW1 Unit is not producing ice. Installed new icemaker unit is cycling properly; used 1 5303918277 (IMK) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Found error code 25 def heater and ff fan assy. Ordered; ordrng 1 DA47-00244U (HEATER) and 1 DA97-12608A (EVAP FAN ASSY)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT2126PW3 Adjusted the t-stat and shelves for cust and checks ok called Joe & let him know what was going on
Steve G.
WASHER MAYTAG MVWC555DW1 "Customer states that the unit is not spinning. When put in spin the whole unit starts to rock and shake, noticed that the unit does not want to go into spin and gears are striped and tub is damage to to the gears striped. 2 hrs on return Request double labor.; rqstng P&A on 1 WPW10512161 (OUTER TUB) and 1 WPW10721967 (SPLUCH ) and 1 WPW10752719 (SPIN BASKET) and 1 WPW11035751 (GEARCASE)"
Steve G.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Customer states that the unit is not making ice. Installed new ice maker, cycled. ; pckd up 1 W10882923 (icemaker)"
Shawn H.
WASHER GE The following repair was Found unit full of water. Drained water and ran to test. Pump getting voltage but not moving. Pump is shorted. Units needs pump assembly. ; ordrng 1 WH23X27574 (pump drain asm)
Shawn H.
ICEMAKER LG LFXS28968S/00 Installed all provided parts and ran to test. All ok. Switch is no longer sticking.
Shawn H.
DRYER GE GTDS560EF4WS "Checked dryer and found vent hose split near back of dryer. Cut out split section and reinstalled vent hose. Ran to test. All temps are good, good air flow from vent. All ok."
Kevin S.
REFRIGERATOR GE GTE18GMHERES "Replaced parts, connected unit made sure compressor and all fans running, checked amp draw ok. Manually cycled defrost timer checks ok. Unit is cooling and checks ok."
Kevin S.
REFRIGERATOR GE GDE25ESKGRSS "Called customer evening of 16th. Told customer i would not come out but go ahead and order new door hinges in case something is bent, explained its hard to determine if current brackets are bent as last time i adjusted the door from the top hinge and checked for leveling, seemed ok. The only step left is to replace door hinges.; ordrng 1 WR02X24905 (STEEL PIN ) and 1 WR13X24907 (hinge top & pin asm) and 1 WR13X29171 (CENTER HINGE)"
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Unit needs cont brds compressor was running when got here & had good frost pattern on EVAP coil ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Steve M.
WASHER MAYTAG MHW8200FC0 Pressure switch error. Installed new switch. Unit operating ok; used 1 W10448876 (SWITCH) from stock
Kevin M.
FREEZER FRIGIDAIRE FFU14F5HWN compressor is locked up declined
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDM Damper assy making a loud noise needs replaced; ordrng 1 W11164593 (DAMPER)
Shawn H.
RANGE LG LRE3061ST/00 Installed all provided parts and ran to test. All ok.
Brad A.
RANGE WHIRLPOOL WFG320M0BW2 "Found outer door glass shattered, ordered new glass.; ordrng 1 WPW10535777(LOWESPRICE) (glass-door)"
Brad A.
DRYER WHIRLPOOL WED4815EW1 "Found thermal fuse open, unit will not start, ordered new fuse.; ordrng 1 WP3392519(DN) (THERMAL FUSE)"
Brad A.
DRYER GE GTD45EASJ2WS Found dryer timer not advancing properly. Ordered new timer.; ordrng 1 WE04X24551(DN) (dryer timer)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Found unit not cooling, compressor only pulling .39 amps. Found no refrigerant in system. Ordered new dye filter to check for leaks.; ordrng 1 NOTAVAILABLE (DYE FILTER)"
Brad A.
UPRIGHT / CHEST WHIRLPOOL WZC3115DW "Found compressor locked up, ordered compressor and drier filter.; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Kevin S.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Replaced main board pcb, unit had burnt spot on old board pic attached probable cause faulty installation wiring issue. Unit has new pump, new pcb. Put unit into normal wash mode, unit is filling, washing and draining without issue. Unit checks ok."
Kevin S.
WASHER ROPER RTW4516FW2 "Replaced water pump. Put unit into a rinse and spin, unit fills, agitates, drains and spins without issue now. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Connected unit to power, lights are on but unit not running. Checked start relay ok, checked defrost timer, manually turned nothing. Removed defrost timer checked for continuity and again manually cycled. Defrost timer found open. Checked cold control, and all connections appear ok. Will replace defrost timer.; ordrng 1 241705102 (timer-defrost)"
Kevin S.
FREEZER FRIGIDAIRE FFTR1814TB5 "Unit was cold in freezer but above normal temps in fresh food section. Found evap fan not running, Removed cover to check for any binding. Checked for voltage ok, ohm out fan motor, will replace.; ordrng 1 242219204 (EVAP FAN)"
Kevin S.
WASHER WHIRLPOOL WTW5000DW2 "Connected unit, received power to control, was able to jog dial and put in diagnostics, received error, unit lid lock not working. Checked for voltage to lock mechanism good. Will order new.; ordrng 1 W111307244 (LID LOCK)"
Kevin M.
REFRIGERATOR SAMSUNG RF267AARS/XAA Installed new IMk and checks ok; pckd up 1 DA97-05422A
Steve M.
FREEZER FRIGIDAIRE FFHS2311LWKA Installed parts listed refrigerators operating properly
Tim R.
WASHER MAYTAG MVWB725BW0 Checked unit over found that the unit needs a new tub assembley. No repair due to the cost per customer.
Kevin M.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 Customer decided to repair unit needs new thermostat and control board cust already pd sc; ordrng 1 WP2253228 (thermostat) and 1 WP2303821 (cntrl-elec)
Steve G.
RANGE WHIRLPOOL WFE770H0FZ2 Customer is having trouble closing the door all the way. Found the silver door seal/gasket was not seated in all the way with some of the clips. Reseated the clips and push in the ends into the unit.
Tim R.
WASHER WHIRLPOOL WTW5000DW2 Replaced gear case. Checks ok.; pckd up 1 WPW11035751 (GEAR CASE)
Tim R.
RANGE MAGIC CHEF NO MODEL TAG Unit needs new ignitor but model and serial are missing. No repair possible.
Tim R.
REFRIGERATOR WHIRLPOOL IX3HHEXDSM00 Replaced control due to not going into defrost. Checks ok.
Tim R.
RANGE WHIRLPOOL WFE540H0AS0 Replaced shorted bake element. Checks ok.; used 1 W10779716 (BAKE ELEMENT) from stock
Jeffrey G.
GARBAGE DISPOSAL KENMORE n/a Cleared drain to disposal. Now DW. Can drain also. Cheaper for us to fix than calling plumber out ran half bucket of ice through disposal to clear drain.
Jeffrey G.
DISHWASHER LG LDP6797BD Replaced console control board. Run and checked operation ok
Jeffrey G.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Needs micro switch to water dispenser. Under autho.; ordrng 1 W11087492 (WATER MICRO SWITCH)
Jeffrey G.
DRYER SAMSUNG DV40J3000EW/A2 Customers power to unit has a problem. Improper voltage at outlet.will need electrician.