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Local Reviews
for Carlisle, OH

Authorized Service Rated 4.9 out of 5 stars based on 12 customer reviews

Map of Carlisle, OH

Awesome service.




Review of Authorized Service

The technician was awesome. He was very nice and got the job done quick. He had great manners.


Map of Carlisle, OH

Great service!




Review of Authorized Service

Sam did a great job He was prompt and worked quickly. This was a home warranty repair, so I don’t really have an opinion on their pricing.


Map of Carlisle, OH

Washer repair




Review of Authorized Service

Very knowledgeable service representative


Map of Carlisle, OH

Very good at what he does and explains what the problem is in detail.




Review of Authorized Service


Map of Carlisle, OH

Awesome Service




Review of Authorized Service

Steve is amazing! Great communication keeping me informed of every step in the process.


Map of Carlisle, OH

Great service




Review of Authorized Service

Tech was on time and very professional


Map of Carlisle, OH

Jason




Review of Authorized Service


Map of Carlisle, OH

Steve did it again!




Review of Authorized Service

Steve and the company he works for are true professionals. Fast, reliable, knowledgeable, and upbeat.


Map of Carlisle, OH

Great service and Professionalism.




Review of Authorized Service

This company/repairman was dispatched to my residence for warranty repairs through Lowes. Steve has been to our house on several occasions. Always professional, upbeat, and courteous.


Map of Carlisle, OH

Great service!!




Review of Authorized Service

Steve is awesome employee!! Very fast, neat, & very friendly. I love that he worked around my busy schedule & that he does early appts! How convenient is that!


Great Service - Outstanding Technician




Review of Authorized Service

Wonderful experience - called ahead to let me know arrival would be around 4pm was on time -resolved the dryer problem and was very friendly and knowledgeable Steve did a great job -


On time, very neat, fast!




Review of Authorized Service

Steve was awesome!! Very neat, fast, & love that he does early appts! Thanks Steve


Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MSD2454GR Robin at home buyers warranty contacted about unit wiring shorting out in the cabinet shorting out compressor customer should get a call back within 3 to 5 business days

Near Glen Ct, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER GENERAL ELECTRIC GFW650SPN0SN "Inspected unit and found an error code for oversight. Ran a test cycle and the unit filled with water, washed, drained, and spun at high speed without any issues. I advise the customer to use a fresh cleaning tablets on a regular basis and a cut down on the amount of detergent he is using. I advise the customer that if the unit has excessive subsides but it will stop in the middle of the cycle and not spin out the clothes which will lead the customer to believe that the cycle is finished. All checks OK"

Near Stone Path Ct, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GSD3300K55BB Inspected the unit could get not get it to fill with water or drain the small amount of water in the unit. Ordering parts; ordrng 1 WD21X10476 (Timer) and 1 WD15X22015 (Water valve) and 1 WD21X10268 (Solenoid)

Near Marty Lee Ln, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER SAMSUNG WF42H5200AF/A2 01 Found the hot water valve turned off. Disconnected the valve for the dryer steam due to it leaking and ran the new line from the washer to the house hook up. Ran a test cycle on hot and the unit filled without issue and no error codes. All checks ok.

Near Marty Lee Ln, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHEM63W55N/13 Installed control panel cover assembly. All checks OK

Near Country Walk Dr, Carlisle, OH 45005
Tim  R.

Tim R.

WASHER SAMSUNG WF42H5200AF/A2 01 Talked with customer and she said the hot water was turned off they noticed it after they had unstuck to the dryer. I told her to turn the hot water back on and test it because that will cause it to throw that error code.

Near Marty Lee Ln, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR MAYTAG MSD2454GR Inspected the unit and could hear the compressor relay kicking on and off. The Fresh food section was at 65° average and the freezer section was at 49° average. Paul do you need away from the wall and check the start of ice. start device damaged and burnt. Installed new start device and plugging it back in. Ran the unit for about six or seven minutes and could hear the compressor kick on and did not hear it kick back off. Compressor currently running. Advise the customer to give it about 24 to 48 hrs. before the unit is back to normal temperatures.; used 1 8201786 (RELAY) from stock

Near Glen Ct, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE WHIRLPOOL WFC310S0EW1 Inspected unit and found the main wire harness damage just above the terminal block. Called Aarons store and spoke with Marshall. Provided estimate to repair wiring harness and advise them I will notify them if it did not fix the issue.Made repairs to the wiring harness. Tested the unit and the control board is getting the correct voltage But arcing at the control board and causing the control board to go blank. Provided quote for wiring harness and control board to Marshall from Aarons store. They declined the repair.

Near Dale Ave, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER FRIGIDAIRE FDSH4501AS1A "Inspected unit and ran it through a test cycle. Unit filled, washed, dispenser opened, and drained without issues. The rinse aid dispenser was empty and the customer stated they have not used it. I advise the customer to keep the rinse aid container full as it will take several months of regular use before the rinse aid will coat the interior of the basket. The heat pump is designed in correlation with using rinse aid on a regular basis. All checks OK."

Near Wolf Creek Ct, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER BOSCH SHEM63W55N/13 Unit is damaged on the door and control panel. Reference photos. Ordering parts; rqstng P&A on 1 11111 (DOOR) and 1 22222 (CONTROL PANEL)

Near Country Walk Dr, Carlisle, OH 45005
Tim  R.

Tim R.

WASHER SAMSUNG WF42H5200AF/A2 01 Replaced pressure hose and channel. Checks ok. Tested unit after replacement and unit cycled through with no issues.

Near Marty Lee Ln, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WM2277HB Spoke with the customer and the issue has returned. Unit needs a new tub and washer dampers as the basket has appeared to warp and is slightly misshaped. Order parts.; rqstng P&A on 1 3045ER1006E (BASKET) and 1 3551ER0003R (FRONT TUB ASSEMBLY ) and 1 383EER3001E (WASHER DAMPERS ) and 1 4866ER0004A (COUNTER WEIGHT) and 1 4866ER0007A (COUNTER WEIGHT) and 1 4986ER0004B (WASHER GASKET) and 1 AJQ35154201 (OUTER REAR TUB ASSEMBLY)

Near Cousin Dr, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER LG WM2277HB Installed parts and ran a test cycle with no leaks or abnormal issues. All checks OK

Near Cousin Dr, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR SAMSUNG RFG298HDRS/XAA Installed part. Plug unit back in and advise the customer to wait 24 hours to allow the unit to properly adjust the temperatures. All checks OK

Near Ethelrob Cir, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

WASHER MAYTAG MVWX655DW1 Inspected unit and found one plug in the control board would continue to make a clicking sound and not inner diagnostics and not respond to keys pressed. Also found damage to the power cord. Ordering control board and cord.; ordrng 1 W11087430 (CORD) and 1 W11116592 (CONTROL)

Near Nikki Ct, Carlisle, OH 45005
Steve G.

Steve G.

WASHER GE GFW450SSM1WW Unit will not unlock. Found the black wire to the door latch was loose. Reseated the wire...cycled.

Near Quail Run Ct, Carlisle, OH 45005
Steve G.

Steve G.

WASHER SAMSUNG WF45R6300AV/US Replaced door, all operations check ok upon tech departure.

Near Auburn Meadows Ct, Carlisle, OH 45005
Tim  R.

Tim R.

MICROWAVE SAMSUNG SMH9207ST Checks unit over found that the unit would intermittently turn on the cooling fan even when not in use. Spoke with Jared from Samsung tech line and they said it could be a shorted component cause it to turn on or a potentially shorted wiring harness. Spoke with HBW and they’re gone talk with the customer about replacing unit.

Near Stone Path Ct, Carlisle, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Replaced wiring harness ice maker and water dispenser checks OK

Near Starling Cir, Carlisle, OH 45005
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Installed new icemaker and water valve not producing ice at the time plus need wiring harness due to diodes going to water valve are bad; ordrng 1 241586801 (harness-wiring), used 1 241798224 (ICE MAKER), and 1 242252702 (WATER VALVE) from stock"

Near Starling Cir, Carlisle, OH 45005
Steve G.

Steve G.

WASHER LG WM3885HCCA Unit is loud in spin. Customer needs a tub job. Customer is not going to repair. Needs spin basket and outer rear tub.. spin basket in currently not available . Customer is not going to repair.

Near Jamaica Rd, Carlisle, OH 45005
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF28HFEDTSR "Replaced icemaker and bucket. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock, pckd up 1 DA97-14474C (ICE BUCKET )"

Near Stone Path Ct, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 installed new fan with wire harness and sensors and install new main board cycle test OK

Near Magnolia Ct, Carlisle, OH 45005
Steve G.

Steve G.

DISHWASHER BOSCH SHX68T55UC/01 Installed new left and right cable

Near Timber Ridge Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR ELECTROLUX LGHS2665KF2 Unit is not making ice. Installed new ice maker. Customer stated that the controls sometimes works. Durning the time of the service call each buttons did work fine. ; used 1 241798224 (ICE MAKER) from stock

Near Timber Ridge Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer states that the unit was loud, kinda like a motorcycle. Unit did stop making the noise about 5 days ago. Found ice build up in the refrigerator section. Customer has to shut off for two days. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"

Near Magnolia Ct, Carlisle, OH 45005
Steve G.

Steve G.

DISHWASHER BOSCH SHX68T55UC/01 "Found the both right and left cables broke. ; ordrd 1 00754866PW (SPRING AND CABLE KIT )"

Near Timber Ridge Dr, Carlisle, OH 45005
Steve G.

Steve G.

DRYER SAMSUNG DV48J7770EW/A2 02 Unit is loud. Installed new idler pulley. Cycled. ; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Ethelrob Cir, Carlisle, OH 45005
Steve G.

Steve G.

RANGE LG LRE3083ST/00 Only one burner works and the oven will not shut off. Customer was given an est. she is going to think about the repair. If they want repair please preorder the part.

Near Timber Ridge Dr, Carlisle, OH 45005
Steve G.

Steve G.

ELECTRIC RANGE GENERAL ELECTRIC JB650DF4WW Self clean not starting . Installed new lock assy. ; ordrng 1 WB14T10093DN (latch and handle asm)

Near Fairview Dr, Carlisle, OH 45005
Steve G.

Steve G.

DISHWASHER KENMORE 665.14793N510 Customer states that the unit is not coming on. Found no power to the unit. Tech did hook up cheater cord and unit did come on. Customer has house power issues. Adv customer not cover under warranty.

Near Central Ave, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KRMF706EBS01 Installed new freezer door test OK

Near Wolf Creek Ct, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed new main board and installed new power board cycled unit test OK

Near Cousin Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit was completely dead. Customer trip breaker and when it came on unit started up. ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)

Near Cousin Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25H5111SR/AA After installing all the main boards after troubleshooting in diagnosing the unit the unit continues to trip the breaker technician search every possible loose wire and wire connection and did not see any breaks the wire harness goes through the cabinet so when the technician barely plug the unit in it continues to trip the breaker they replace all the all the boards and it still continue happening call for technical support they agree there’s a break in the wire harness did speak to Brenda as well as Mike at the extended warranty company unit unfortunately is being replaced

Near Eagle Ridge Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS25H5111SR/AA Unit is tripping breakers. Tech removed power to each board but unit continue to trip breakers the wire harness goes into the cabinet and then back out of the cabinet but Tech did remove power to all boards unit still kept tripping possible brake in line inside cabinet Unit in kitchen and 6 yrs okd.; rqstng P&A on 1 1111 (CONTROL BOARD) and 1 2222 (POWER BOARD/NOISE FILTER) and 1 3333 (INVERTER BOARD)

Near Eagle Ridge Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 At the time of the appointment a couple days ago unit was working fine the customer did state that you to did shut off on Friday and over the weekend technician did look at several things and could not find anything wrong with the unit so he pump the service call out for a couple days to see if it acted up technician called customer unit been working fine cooling and freezing everything

Near Cousin Dr, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KRMF706EBS01 Check heater heater checked out OK did not need to use heater also before install a new gasket found that the gasket on the door was fine but the liner is pulling away from the door customer needs whole door assembly due to liner falling off the door; rqstng P&A on 1 W10815700 (dor-fip bl)

Near Wolf Creek Ct, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer states that the unit stop working and customer did make the phone call to the warranty company. When tech got to the house the unit was cooling fine, and good frost pattern on the unit. Tech want to put call on hold and call the customer In a couple of days. Did advise the customer that I can not just replace parts. ; schdld next appmnt for 4/8 WED !"

Near Cousin Dr, Carlisle, OH 45005
Steve G.

Steve G.

WASHER MAYTAG MVWC565FW1 Customer unit is just pumping out. Installed new main board calibrated unit cycled test OK

Near Maple Ave, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR KITCHEN AID KRMF706EBS01 Unit is not making ice and the fan for the ice room is loud. Found ice build up around the fan ; rqstng P&A on 1 W10407215 (gasket-fip) and 1 W10675033 (cntrl-elec) and 1 W12729128 (HEATER)

Near Wolf Creek Ct, Carlisle, OH 45005
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer states that unit has not power. Found that the switch on the wall was off. Cycled unit.

Near Timber Ridge Dr, Carlisle, OH 45005
Steve G.

Steve G.

RANGE WHIRLPOOL WFC310S0EB1 Customer had f9E0 error code. Call the warranty company spoke to Betsy advise Betsy parts labor service call was over $500 they do not want to repair the unit due to age versus cost bill out for a service call

Near Dale Ave, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Unit is not making ice. Installed new icemaker cycle test OK WPW10873791

Near Maple Ave, Carlisle, OH 45005
Steve G.

Steve G.

REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Installed new upgrade ice maker kit. Installed new ice container ...cycled unit test ok

Near Ethelrob Cir, Carlisle, OH 45005