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for Centerville, OH
Linda - Centerville, OH
Kevin was awesome- very professional and courteous.
Sally - Centerville, OH
He was wonderful, in fact the entire process was great.
Brenda - Centerville, OH
Professional, Knowledgeable, and Efficient
Cindi - Centerville, OH
Everyone at Authorized Service is always so nice and goes over and above. They always take care of the multiple issues I have with the extended warranty on my Samsung refrigerator.
Susan - Centerville, OH
Great service a full day ahead of schedule
Cindi - Centerville, OH
Quick, knowledgeable and solved the problem
David - Centerville, OH
The tech knew exactly what was wrong and just like the night we conceived our first child, in and in about 15 minutes.
Very good service. The service man was very nice and informative answering all questions.
Donald - Centerville, OH
Daniel - Centerville, OH
Tim did what literally 4 people could not do because he actually cared and took the time. Cannot congratulate enough and once again thank you.
very competent service tech, credible analysis of problem
Sandra - Centerville, OH
Great Service. Very like-able.
Gary - Centerville, OH
Ruegsegger - Centerville, OH
good serviceman. Aimed to please!
John - Centerville, OH
Good man and worked in a difficult position to repair our Frige!
Steven - Centerville, OH
Brenda - Centerville, OH
Repair man was knowledgeable and efficient. He did a great job.
Roger - Centerville, OH
From the intitial phone call to the thank you for your help, the word professional best describes my experience.
William - Centerville, OH
Kathleen - Centerville, OH
Ben - Centerville, OH
Ben - Centerville, OH
Roberts - Centerville, OH
Tim called prior to arrival, as requested. Very informative and knowledgeable.
Gary - Centerville, OH
Good. Tim the tech is efficient and knowledgeable.
REFRIGERATOR GE PSH23PGSBBV Replaced heater. Checked ok; ordrng 1 WR51X10042(TSDN) (HEATER)
DISHWASHER GE GDF510PSJ2SS Replaced leaking fill valve. Checks ok; pckd up 1 WD15X24213 (valve water asm)
WASHER LG WM2101HW Replaced drain pump on stacked. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
REFRIG/SIDE-BY-S BOSCH B26FT80SNS/06 "Checked unit over found freezer not defrosting correctly. Ordering complete defrost components and fan. All of these parts had previously been replaced by Beavercreek appliance, customer attempting to get unit replaced. ; rqstng P&A on 1 00618543 (DEFROST THERMOSTAT) and 1 00649619 (FREEZER FAN) and 1 00677518 (HEATER) and 1 12010276 (PCB CONTROL), states that autho needed"
REFRIGERATOR GE TPX24SPBABS Unit need TSTAT that is NLA
MICROWAVE GE JVM1850CH01 Checked unit over found shorted magnetron and control. Needs new mag and control due to no heat. Unit 15-20 years old white. In the kitchen. Microwave has to be removed to fix. ; rqstng P&A on 1 WB27X10370 (microwave magnetron) and 1 WB27X10603 (microwave control bo)
DRYER MAYTAG MEDX655DW1 Replaced shorted heater. Checks ok; used 1 279838 (ELEMENT) from stock
REFRIGERATOR SAMSUNG RF28M9580SG/AA Installed parts per IMk bulletin and took pictures as I went
REFRIGERATOR SAMSUNG RF28M9580SG/AA Needs repaired per bulletin; ordrng 1 DA82-02707A (IMK SERVICE KIT)
DISHWASHER FRIGIDAIRE FFBD2406NW2A Fixed door latch and remounted dishwasher. Checks ok.
WASHER GE GTW750CPL1DG Checked unit over found suspension rod had come loose and unit was shaking violently. Reinstalled suspension rod. Checks ok. Instructed customer on loading of the unit.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Checked unit over found that the drain pump wire broke. Repaired the wire checks ok
OVEN GENERAL ELECTRIC JT5500SF2SS Install new pigtail install new main board installed new lower cooling fan and installed new lower thermostat not able to cycle unit customer has to have electrician come back out and hook up the electric to the junction box due to copper to aluminum
DRYER GE GTD75ECPL1DG Replaced door latch. Checks ok.; ordrng 1 WE01X25316(TSDN) (dryer latch)
DRYER SAMSUNG DV56H9100EG/A2 Replaced display due to locking up and not being able to select a cycle. Checks ok.; ordrng 1 DC92-01647A(TSDN) (DISPLAY)
OVEN GENERAL ELECTRIC JT5500SF2SS Customer need a new cord installed on the unit. No one has the part special order. ; ordrng 1 WB18T10573 (conduit wire asm)
DISHWASHER LG LDT7797BD Checked unit over found bad connection on the display board. Fixed connection. Checks ok. Unit has a cracked control. Cosmetic issue not covered.
WASHER FRIGIDAIRE FFLE1011MW2 Replaced belt. Checks ok
COOKTOP KITCHEN AID KECD805HBL04 Upon arrival customer stated that issue is with down draft blower. It only runs on high speed and is noisy. Checked and found speed switch shorted open causing it to run on high only. Noise is from bearings in fan. Switch shows NLA as of July 19. Unit needs fan and switch. Unit is 15 years old in kitchen. ; rqstng P&A on 1 WP3190639 (switch-spd(NLA 07/19)) and 1 WP3190648 (blower)
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Completing the repair per the IMk bulletin and taking pictures
WASHER LG WM2016CW Checked unit over found that the unit wasn’t running through a spin. Reprogrammed and cleared excessive soap build up causing unit to leak. Checks ok
REFRIGERATOR SAMSUNG RS265TDBP/XAA Customer is not getting any water or ice. Found that the unit was had a bad filter. Installed new filter. Cycled.
OVEN GENERAL ELECTRIC JT5500SF2SS Tech tried to pull the unit out and was not able too. The electrician put a junction bot above the oven in the cabinet. Tech took cover off and notice that the wires have an aluminum wire front the house and has a bridge connection to the copper wire to from the oven. Tech spoke to the homeowner and did explain that we will not remove or break the connection. Tech advised to the customer that the electrician needs to leave 5-6 feet of wire behind the unit so unit can be removed from the wall.
REFRIGERATOR GE DSHS9NGYACSS Check unit over found that the evaporator only had half of the evaporator covered with Frost. Blockage in the evaporator somewhere needs compressor and evaporator. Previously replaced control and fan due to fan not running at full speed and compressor not running. Unit is about 15 years old in the kitchen. Not worth repairing. Talked with Tracey AHS putting into review.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Could Not find leak at this time but cust is going leave water off to unit and possibly purchase a new refrigerator
REFRIGERATOR SAMSUNG RS2630SH/XAA Wiring in the cabinet to ice maker not allow to make ice and fill tube leaking down into the freezer compartment unit is non repairable cleaned ice out off bottom of Freezer
OVEN GENERAL ELECTRIC JT5500SF2SS F97 error code customer states unit is given an error code Tech pre-ordering parts two hours on return; ordrng 1 WB24T10164 (switch high limit) and 1 WB26T10068 (cooling fan lower) and 1 WB27X25659 (BOARD)
REFRIGERATOR FRIGIDAIRE DSHS9NGYACSS Replaced control and fan. Checks ok
REFRIGERATOR WHIRLPOOL WRS325FDAM02 IMk is leaking replacing new ice maker
REFRIGERATOR SAMSUNG RS25H5111SR/AA Installed evaporator fan assembly and defrost heaters and checked OK
WASHER LG NO MODEL&MDASH;- Filled unit with towels and let it run through a wash cycle and a spin cycle no error codes spun out good and drained with no issues. Nothing we can do customer needs to adjust the amount of clothes they are loading the washer with and size of loads.
DRYER WHIRLPOOL WED92HEFW2 Cleaned lint build up on the vent fan blade causing vibration. Checks ok
WASHER SAMSUNG WF45H6300AW/A2 customer states that the leaking. Found that the drain filter was not on tight. Secure. Test ok. Tighten up couple of screws not he door hinge.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Error codes 22 & 25 Fresh Food fan is frosted up ordered new fan and EVAP assy ; ordrng 1 DA96-00681J (EVAP) and 1 DA97-08724N (FF FAN ASSY)
REFRIGERATOR KITCHENAID KRMF706ESS01 Angela @ AIG wiring issue in the cabinet non repairable they will contact cust
WASHER LG WM3700HWA "stop—-Checked unit over found that the unit wasn’t spinning the clothes out all of the way and constantly going off balance. Customer was having issues on small loads instructed her on the best way to use it to keep it from going off balance.Billing only — Found rear suspension rod had come loose and wasn’t allowing the unit to balance out, reinstalled suspension rod. Checks ok"
DRYER WHIRLPOOL WED4800BQ1 Checked unit over found that the dryer was not running or heating. Remove that cover and found several wires that had been burnt going to the thermal fuse and heater. Repaired wires and connections to fuses. Checked wall outlet and found that the unit was not getting to 220 anymore. Removed outlet and wiring was fine. Explained to customer they would need and electrician to fix wiring issue.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced shelf glass. Checks ok
WASHER LG NO MODEL&MDASH;- Checked unit over found that the unit was giving and LE error code and wouldn’t run through the cycle. Found water in tub put unit into drain and it drained the water out and spun out fine. Bearings sounded fine and spun up good. Customer has overloaded the washer and caused unit to give LE error. Reprogrammed and instructed customer on loading and usage. Tested unit by running quick cycle with towels in it and it worked good also tested spin. Checks ok
DISHWASHER FRIGIDAIRE LGID2478SF0A "Check unit over found unit has error code for fault pressure switch. Cleared code, reprogrammed and tested unit checks ok. Will needs pressure switch if it continues to act up."