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for Centerville, OH
Cindi - Centerville, OH
Everyone at Authorized Service is always so nice and goes over and above. They always take care of the multiple issues I have with the extended warranty on my Samsung refrigerator.
Susan - Centerville, OH
Great service a full day ahead of schedule
Cindi - Centerville, OH
Quick, knowledgeable and solved the problem
David - Centerville, OH
The tech knew exactly what was wrong and just like the night we conceived our first child, in and in about 15 minutes.
Very good service. The service man was very nice and informative answering all questions.
Donald - Centerville, OH
Daniel - Centerville, OH
Tim did what literally 4 people could not do because he actually cared and took the time. Cannot congratulate enough and once again thank you.
very competent service tech, credible analysis of problem
Sandra - Centerville, OH
Great Service. Very like-able.
Gary - Centerville, OH
Ruegsegger - Centerville, OH
good serviceman. Aimed to please!
John - Centerville, OH
Good man and worked in a difficult position to repair our Frige!
Steven - Centerville, OH
Brenda - Centerville, OH
Repair man was knowledgeable and efficient. He did a great job.
Roger - Centerville, OH
From the intitial phone call to the thank you for your help, the word professional best describes my experience.
William - Centerville, OH
Kathleen - Centerville, OH
Ben - Centerville, OH
Ben - Centerville, OH
Roberts - Centerville, OH
Tim called prior to arrival, as requested. Very informative and knowledgeable.
Gary - Centerville, OH
Good. Tim the tech is efficient and knowledgeable.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced shelf glass. Checks ok
WASHER LG NO MODEL&MDASH;- Checked unit over found that the unit was giving and LE error code and wouldn’t run through the cycle. Found water in tub put unit into drain and it drained the water out and spun out fine. Bearings sounded fine and spun up good. Customer has overloaded the washer and caused unit to give LE error. Reprogrammed and instructed customer on loading and usage. Tested unit by running quick cycle with towels in it and it worked good also tested spin. Checks ok
DISHWASHER FRIGIDAIRE LGID2478SF0A "Check unit over found unit has error code for fault pressure switch. Cleared code, reprogrammed and tested unit checks ok. Will needs pressure switch if it continues to act up."
WASHER WHIRLPOOL WFW95HEDW0 Checked unit over and found that unit was giving F3E1 area code talked with whirlpool MA suggested to replace the main control and the pressure switch. Customer does not want to do repair.
REFRIGERATOR FRIGIDAIRE FLSC238JS1 Def cycle is not communicating needs bimetal
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Customer had the ice maker off. Turned back on and cycled ice-maker and it dumped a batch of ice. Checks ok
FREEZER WHIRLPOOL WRX986SIHV00 Called Lowe’s Jerry-wiring is causing the lighting to intermittently go on and off unit is non repairable do to bad wiring in the cabinet
DRYER WHIRLPOOL WED8300SW2 Replaced main control due to short and giving and F01 error code. Checks ok
WASHER WHIRLPOOL WFW95HEDW0 Checked unit over found unit had junk in drain pump. Cleared drain pump and ran through cycle checks ok
RANGE KITCHENAID KODE500ESS03 Replaced door glass unit checks OK
RANGE FRIGIDAIRE FGGF3036TFE Replaced oven door liner and hinge. Checks ok
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed adapter and heater and checks ok
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH "Customer states that the unit is not baking. Found the bake element had a hold in the element. Installed new element. Cycled ; ordrd 1 316075103 (element,bake) and 1 316419145 (OVERLAY) and 1 5304508925 (CLOCK)"
REFRIGERATOR WHIRLPOOL ET18JKYSN05 Customer states that the unit is not cooling. Found that the unit has a restriction. ;Unit is 30 years old in the kitchen. Unit is not repairable. Unit has R12; rqstng P&A on 1 R121111 (FREON)
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH Notice that bake element burned in half install new bake element cycled unit found that the main board was out as well install new main board and overlay cycled unit test OK
REFRIGERATOR LG LFX28979ST/00 Lower ice maker is not making ice and leaking onto the floor. Removed ice build up from base of the unit. Installed new ice maker assy. Cycled; pckd up 1 AEQ72909602 (ICE MAKER)
DRYER MAYTAG MED5100DW1 Checked unit over and found noise coming from console rattling against frame. Added insulation tape to lower mounts of console and noise is gone. All ok.
REFRIGERATOR KITCHENAID KRMF706ESS01 Repair per pointer and mullion near ice compartment is not working; ordrng 1 W10864519 (adapter) and 1 W11197489 (heater)
DISHWASHER BOSCH SHXM65W55N/11 "Needs console part.; rqstng P&A on 1 00689996 and 1 00752315 and 1 00770025 and 1 00775797 and 1 11013384, states that autho needed"
RANGE FRIGIDAIRE FGGF3036TFE "Need door linear and hinge.; ordrng 1 316423807 (liner-oven door) and 1 316575902 (hinge,oven door)"
OVEN KITCHENAID KODE500ESS03 Unit needs other door glass.; rqstng P&A on 1 W10771242 (glass-door)
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found that the washer wasn’t leaking it was coming from the customer plumbing. No issues.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed parts and per service pointer W11218221 and needs wiring harness for pantry drawer; ordrng 1 W11170612 (harns-wire)
REFRIGERATOR SAMSUNG RF23HCEDBS Replaced icemaker and adjusted water line. Checks ok; used 1 DA97-13718C (IMK) from stock
WASHER WHIRLPOOL WTW8500DC2 Replaced fill valve checks ok; used 1 W11165546 (WATER VALVE) from stock
DRYER SAMSUNG DVE52M7750V/A3 "Replaced two rollers in the rear and an idler pulley. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (PLASTIC SUPPORT) from stock"
DRYER SAMSUNG DV42H5200EF/A3 "Checked unit over found that the unit had a crack in the front of the drum that was catching the clothes and also worn into the front supports. After running several mins motor started making a whining noise. Needs motor, drum and front tub support. Unit is stacked so will need additional labor."
DRYER LG DLE2516W Heckled unit over found shorted heating element. Need additional labor because we have to remove the washer to be able to service dryer. Replaced heater. Checks ok.; used 1 5301EL1001H (ELEMENT) from stock
WASHER MAYTAG MHW6630HW0 Checked unit over found that the power wire on the filter board had a bad connection causing unit to intermittently not power on. Fixed connection. Checks ok
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Repair per pointer and mullion isn’t working properly; ordrng 1 W10698203 (rail-mulln) and 1 W10830288 (cntrl-elec) and 3 W11205083 (module)s
DISHWASHER BOSCH SHE43R55UC/64 Checked unit over found that the unit was leaving standing water in the dishwasher. Drain pump had power going to unit and was running but not pumping the water out fast enough so disassembled and found screw in the drain pump area. Removed screw and tested. Drain twice with no issues. If unit continues to act up will need drain pump.
DISHWASHER GE GDT655SGJ0WW Checked unit over found that the inside of the unit was caked with calcium and hard water build up. Spray arms blocked and not spraying correctly. Cleared out base of motor and spray arms and tested unit was spraying better. Instructed customer on rinse aid usage and cleaning unit. Checks ok
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Checked unit over found leaking icemaker and frozen. Cleared drain and replaced icemaker. Checks ok.; ordrng 1 W10884390(TS) (icemaker)
DISHWASHER KITCHEN AID n/a Arrived and customer said homebuyers was supposed to cancel. The unit has already been replaced. Called homebuyers and got Authorized for a trip charge. Authorization in attention notes.
DRYER SAMSUNG DV56H9100EG/A2 Replaced control board due to customer saying unit isn’t always powering on. Disassembled and found blower wheel covered in lint causing unit to shake and vibrate violently. Cleared lint. Checks ok
DISHWASHER FRIGIDAIRE FFBD2406NW2A Replaced control due to no power to water valve. Checks ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced glass checks ok
DISHWASHER WHIRLPOOL WDT720PADH0 "Customer complains unfit not cleaning and leaves standing water in bottom on certain cycles. Also lights for heated dry not working. Needs motor and drain pump, also needs console and user interface. ; rqstng P&A on 1 W10348269 (pump,dran) and 1 W10671941 (pump&motor) and 1 W10861747 (panel-cntl) and 1 W10917737 (housing-ui), states that autho needed"
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Replaced ice maker due to leaking water and freezing and bucket also replaced bucket due to crack. Unit checks OK; used 1 DA97-14474C (ICE TRAY), and 1 DA97-15217B (ICE MAKER) from stock"
DISHWASHER LG LDF7774ST Replaced control and rack. Checks ok