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for Tipp City, OH
Knew what he was doing
Tom - Tipp City, OH
Figured problem out went right after it. Changed pump cleaned up great man to work with.
Haley - Tipp City, OH
Keri - Tipp City, OH
Diana - Tipp City, OH
You are very lucky to have Steve Morris representing your company. He was extremely helpful and I cannot say enough good things about him. We are very grateful for his excellent service!
awesome customer service
Kristen - Tipp City, OH
My tech, Steve, was friendly and imformed/expert and overalll a great experience!
Lynne - Tipp City, OH
When Steve heard the noise the washing machine made he knew what was wrong. Additionally he voiced concern about another potential problem that would have been catastrophic. He checked on the worst problem first. When that was OK then he proceeded with replacing the noisy part.
Candy/ - Tipp City, OH
Courteous and Fast
David - Tipp City, OH
Steve arrived when he said he would and quickly handled the repair.
Doug - Tipp City, OH
excellant customer service
Monico - Tipp City, OH
Paul - Tipp City, OH
The technician was great
Vicki - Tipp City, OH
The technician was great
Randy - Tipp City, OH
I dealt with a well educated professional.
Oram - Tipp City, OH
Very satisfied thank u !
Was highly impressed with Steve our technician with his friendliness and Honesty!
Lowell - Tipp City, OH
Was impressed that he took the time to explain how to do figure maintenance on our freezer so we wouldn’t have future issues! Thanks
great service and on time
David - Tipp City, OH
Joann - Tipp City, OH
Joel - Tipp City, OH
Got the job done
Susan - Tipp City, OH
After one failed visit by a different repairman, Kevin was able to diagnose the problem, order the parts, and return to install them. The frig is now working properly, and I have two thermometers inside to let me keep an eye on the temperature.
Not heard from our two repair requests
Laurie - Tipp City, OH
After three visits, we stopped hearing from representatives. We still have two open repair requests.
Response from Authorized Service:
I apologize for the delay in completing your service. I know you spoke to Robbin this morning but if you need anything else or have additional questions, please call the office! 937-252-3200. Thank you very much for your patience as we work to complete your service call!!
Godsey - Tipp City, OH
Langley - Tipp City, OH
It's only been a few days since the service was performed, but so far, so good,
Roger - Tipp City, OH
Heidi - Tipp City, OH
WASHER MAYTAG MHW6000XW1 Installed user interface and CCU. F6 E2 is no longer present. Now F6 E3 appears 2nd user display console board is needed. Console assembly W10387857 is NLA 01/15. Called HBW. Spoke with Cora in purchasing. Unit in parts research. Close out ticket. Contact will be made if pts located
REFRIGERATOR FRIGIDAIRE FH4H2272UF Concealed damage; ordrng 1 5304519046 (FREEZER DOOR)
WASHER LG WM3270CW Unit leaking water from washer hoses. Need to have hoses replaced.
REFRIGERATOR GE XXXX Unable to service.
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 Fresh food side not cooling due to faulty defrost thermostat in freezer. Replaced t stat and thawed unit. Fridge cooling properly.; used 1 5303918634 (DEFROST THERMOSTAT) from stock
WASHER MAYTAG MHW6000XW1 Communication error between CCU and UI. Stuck button error. Need to replace console.Five/seven years old in laundry room; rqstng P&A on 1 W10427972 (cntrl-elec CCU) and 1 W10444481 (cntrl-elecUI )
DOUBLE WALL OVEN FRIGIDAIRE FGMC3066UFA Installed new cooling fan motor assembly. Unit operating properly.
DISHWASHER LG LDP6797BD Installed parts listed unit operating ok
FREEZER FRIGIDAIRE LGHB2867PFHA Not making ice due to frozen fill tube. Applied foil tape to water line. Sealed rear water line cavity.
WASHER WHIRLPOOL WTW6600SWS Shocks are worn; ordrd 1 W10820048 (suspension)
WASHER WHIRLPOOL WTW6600SWS Installed new control test ran fine
MICROWAVE OVEN GENERAL ELECTRIC JVM7195SF1SS Installed parts listed unit heating ok.
REFRIGERATOR-SID LG LFXS28968S/00 Unit will not stop dispensing water due to stuck dispenser switch. Greased switch unit operating ok.
REFRIGERATOR ELECTROLUX EI32AR80QSF Factory defect in finish. Neeed to replace door; ordrng 1 XXXXX (REFRIGERATOR DOOR)
DRYER - ELECTRIC KENMORE 110.6120201 Dryer taking at least two cycles to dry. Found that unit is operating ok. Home vent is clogged. Unhooked dryer hose unit heating 160-175
DOUBLE WALL OVEN FRIGIDAIRE FGMC3066UFA F45-6 error. Cooling fan speed errors. Need control and motor assembly.; ordrng 1 316472807 (CONTROL) and 1 807123001 (motor assembly)
WASHER LG WM4270HVA Rattling from air vent trap. No recommended repair or else water will leak
MICROWAVE OVEN GENERAL ELECTRIC JVM7195SF1SS Unit not heating. Need magnetron ; ordrd 1 WB27X11079 (magnetron) and 1 WB27X11095 (mag thermostat)
WASHER WHIRLPOOL WTW6600SWS "F1 error. Pressure sensing is off.; ordrd 1 W10189966 (control assy,motor (CORE))"
DISHWASHER LG LDP6797BD Touch pad is not responding.; ordrng 1 XXXX (CONSOLE ASSEMBLY )
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit leaking to poor connections at water fill line to tub. Secured all connections. Unit running properly.
WASHER WHIRLPOOL WTW6400SW2 F50 error. Motor error. Cannot see motor movement. Harness checks ok. Recommend PCB and sensor
WASHER MAYTAG MVWB835DW1 Unit will not drain due to faulty drain pump. RR pump. Unit running ok.Called warranty company Meaunbria approved ; used 1 W10876600 (DRAIN PUMP) from stock
WASHER SPEED QUEEN AWNE9RSN115TW01 Installed new control. Unit operating ok.
WASHER SAMSUNG WF330ANW/XAA02 Unit shaking and making loud roaring noise. Wash basket support is broken unit is banging rear of cabinet and broke wire harness mount from rear tub. Recommend new rear shocks while replacing tub; rqstng P&A on 2 DC66-00470B (SHOCK )s and 1 DC96-01288Z (HARNESS) and 1 DC97-15328L (REAR TUB) and 1 DC97-15478A (WASH BASKET)
DISHWASHER LG LDF7774ST Not drying properly. Recommended several products and cycles. No error codes
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Cooling system was turned off.
WASHER WHIRLPOOL WFW9150WW00 Off balance load. Not used to the sound of new pump. Unit is ok
DISHWASHER WHIRLPOOL WDF520PADB7 Dishwasher is not leaking. Household plumbing is backed up causing leak. Need plumber sent out.
WASHER WHIRLPOOL WTW8040DW4 F3E2. Temp sensor fault replaced water valve assembly. Unit operating properly.; used 1 W11220230 (WATER VALVE) from stock
WASHER SPEED QUEEN AWNE9RSN115TW01 Communication error ; ordrng 1 XXXX (LOWER MAIN CONTROL)
RANGE - ELECTRIC SAMSUNG NE57K9850WS/AA Oven light fixture is stuck and warmer drawer is stuck. Bottom heater retainer is bent up binding warmer drawer and top light fixture was cross threaded. Corrected both issues.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Installed new control board, relocated the thermistor on the ff evaporator to proper location. Unit checks ok."
REFRIGERATOR LG LRFVS3006D/00 Freezer light will not shut off. Tested door switch door switch tests good unit needs main control board located on top of unit; ordrng 1 XXXX (MAIN CONTROL BOARD)
RANGE FRIGIDAIRE FPGF3077QFH Unit not heating. Needs to set to broil in order for unit to light.
RANGE SAMSUNG NX58H9500WS Oven won’t heat. Found faulty igniter. Replaced igniter. Unit heating properly.; used 1 5303935066 (IGNITOR) from stock
DRYER SAMSUNG DV45H7000EW/A2 Unit not heating Found open thermal. Heater over heated so we replaced heater assembly. Unit operating properly.; used 1 DC97-14486A (ELEMENT) from stock
DISHWASHER FRIGIDAIRE FGID2466QF6A Top rack falling out of rollers. Adjusted top rail assembly. No revised replacement parts are available at this time. Unit is operating properly.
REFRIGERATOR SAMSUNG RF263TEAESG "Installed new icemaker and auger with y clip. Sealed iceroom and adjusted water line. Removed display to ensure iceroute is not leaking water. Took pictures of everything unit operating ok at this time L1-32019047748 Tracey @ Lowe’s ; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), and 1 DA97-15217B (ICE MAKER) from stock"
REFRIGERATOR LG LRFVS3006D/00 Freezer light will not shut off after closing door due to magnetic sensor not installed properly from factory. Reinstalled and secured door sensor unit is operating properly