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Local Reviews
for Union City, OH

Authorized Service Rated 5.0 out of 5 stars based on 2 customer reviews

Map of Union City, OH

Andrew




Review of Authorized Service

Kevin did a great and timely job he wasn’t able to fix it but was very very helpful with our next steps and what to do.


Map of Union City, OH

Great




Review of Authorized Service

Great,.service..


Kevin S.

Kevin S.

DRYER SAMSUNG DV42H5000EW/A3 "Found heating element open, this makes truck stock part number 2 today. Definitely make sure to have order 2 of these for today. Replaced, element tested on time and high heat. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"

Near OH-47, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFHS2311LBRA "Upon arrival freezer temps -23 and frig at 55F. Unit now has more frost on freezer area and is running too cold. Removed evap cover, evap, fan, and drain all clear. Found ice buildup on air intake between frig and freezer sections. Had to clear using steamer. Unit now has more proper air circulating in unit. Unit checks ok. Set freezer on 5 and frig on 7."

Near Hillgrove-Fort Recovery, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFHS2311LBRA Replaced parts. Set unit to 7 on both freezer and frig sections. Checked the damper door is open. Checked freezer to make sure fan is running and vents are cleared. Told customer to monitor.

Near Hillgrove-Fort Recovery, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE LFFH20F3QWG Freezer had frozen drain, which prevents unit from circulating air properly, unit is cooling fine just air intake at bottom frozen shut

Near Wasson Rd, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFHS2311LBRA "Upon arrival temp checks -20 plus in freeze and 60 in frig. Removed freezer evap cover. Drain clear, good frost pattern on evap, fan is running no excess frost or ice buildup. The fresh food damper not letting in proper cool air. Suspect issue with damper ordering one damper and control. ; rqstng P&A on 1 242303001 (damper assy) and 1 A01078804 (control)"

Near Hillgrove-Fort Recovery, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR BOSCH B26FT70SNS /01 "Upon arrival temp checks around 3F in freezer and fresh food section is in 70s, ice also melted in ice compartment. Also noticed the mullion strip was very warm to the touch above room temperature. All food has already been removed and spoiled. Customer claims they first noticed fan making a noise like fan hitting something then stopped all together this was around 7 days ago. Removed freezer evap cover and checked freezer fan is working ok, the fan in bottom left hand side that is used to cool icemaker and frig section was bound up by some ice. The evaporator had a good frost pattern, so i do not see an defrost issue. Not sure how this little bit of ice formed but customer did admit right before the fan was making noise that they possibly didnt get the door shut all the way. Told the, to continue to monitor. Unit appears to check ok."

Near Staudt Rd, Union City, OH 45390
Kevin S.

Kevin S.

DISHWASHER BOSCH SHX68T55UC/01 "Upon arrival customer claims unit has been acting up sparingly. Unit seems to fill and wash ok, but issues draining?. Checked drain filter found small zip tie in unit, removed from filter. Checked with hand for other blockages none. Nothing was on display at the time. Was able to put unit into a drain without issue. Then proceeded to put unit into a express wash. Unit filled and washed without issue. Customer claims, unit will show up with water tap error. Then proceeded to put unit into a normal wash, unit filled and washed, let run for 10mins while researching the issue. Opened door, evrything is washing properly closed door unit started washing again. Customer has larger family, older teenager had checked drain line and water underneath in basement crawl space. After extensive testing on various cycles could not get the error code to come up. Customer claims sometimes unit will come up with that message and continue to run and finish cycle.

Near Weiss Rd, Union City, OH 45390
Kevin S.

Kevin S.

WASHER GE GTW750CPL0DG "Customer claims they had ran about 5 wash loads without issue then the 6th load of towels did not drain out. Upon arrival customer had already shop vac out water. Checked unit underneath, for any loose wires etc. all looked secure. Unplugged unit for about five minutes while checking underneath. Put unit in a speed wash, unit filled, agitated and then i stopped and put into a drain and spin. Did this 2x. Went ahead and secured around connector with piece of electrical tape for drain pump, just in case. Explained to customer, continue to watch."

Near Wasson Rd, Union City, OH 45390
Kevin S.

Kevin S.

WASHER GE GTW750CPL0DG "Customer not home at the time but talked to on phone ok to go on in. Replaced drain pump. Put unit in a speed wash, filled. Put unit into a drain and spin, unit drained all water and spun out. Checked for leaks, unit checks ok."

Near Wasson Rd, Union City, OH 45390
Kevin S.

Kevin S.

WASHER GE GTW750CPL0DG "Unit was sitting with water in the tub, customer remove some water, finished removing with shop vac. Drain pump has voltage and appears to just hum. Removed drain pump, no blockages in hose or from tub, disassemble drain pump still no blockage. Ohmed out drain pump at 13.9 ohms tech sheet says 13.2. ; ordrng 1 WH23X27574 (DRAIN PUMP)"

Near Wasson Rd, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FFTR1821TW5 "Customer claims water dripping into frig unit from around vent holes in air duct assembly but not all the time.... so possibly when unit goes into defrost? Unit is cooling properly, removed evap cover good frost pattern. Checked drain was clear and no ice build up. Went ahead and used some foil tape and silicone to make sure water ran into the drip tray only. Then removed control assembly, inspected foam and gasket went ahead and used some silicone to try to seal up area better. No frost or sweat buildup around doors, and are sealing properly. Unit checks ok upon departure, told customer let us know."

Near S Market St, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Upon steaming out unit, took multiple pictures before, during, after. When i cleared away enough ice, i noted extreme damage to the icemaker, the auguer motor, above the cooling loop and right hand side wall has a crack and some warped spots. Called tech line spoke with Alex, he had me do a visual support assist and showed him the unit damage.

Near Zumbrum Rd, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Ice buildup in ice container unit. Also cracked ice bucket will order for replacement. Ordering parts per Samsung Bulletin May 1-19; rqstng P&A on 1 DA82-02367A and 1 DA97-14474C and 1 DA97-15217D and 1 DA97-19898A

Near Zumbrum Rd, Union City, OH 45390
Kevin S.

Kevin S.

DRYER SAMSUNG DV42H5200EP/A3 "Found heating element open, thermal fuse and hi limit good. Replaced heating element from truck stock. Ran unit on hi heat time dry unit checks ok. Showed customer, and told them there will be a little bit of smell at first coming off heating element. ; used 1 DC97-14486A (ELEMENT) from stock"

Near Ila Sue Ct, Union City, OH 45390
Kevin S.

Kevin S.

WASHER GE GTW330ASK1WW "Replaced drive belt. Ran unit in drain and spin, completed without issue."

Near N State Line Rd, Union City, OH 45390
Kevin S.

Kevin S.

WASHER GE GTW330ASK1WW "Put unit in a small load cold wash, listened to it agitate and unit making a squealing noise when running. Moved tub by hand empty same noise. Removed motor cover found drive belt off track, straightened and load tested again. Noise was gone but came back after running for about 10 mins. Inspected belt, moved again, does show wear needs replaced. No truck stock would like to have extra for truck stock. Told customer they could continue to try running it just go8ng to make noise.; rqstng P&A on 1 WH01X24697 (DRIVE BELT)"

Near N State Line Rd, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAEWW/AA "Replaced parts as needed, checked to make sure all board connectors in place properly, put unit in power freeze and cool. Lights, fans etc all working. Used bath towels to wipe up water from having customer leave unplugged for 48hrs. Unit checks ok, asked customer to advise over time."

Near OH-47, Union City, OH 45390
Kevin S.

Kevin S.

WASHER HOTPOINT HSWP1000M4WW "Unit was making a bad vibration and noise when spinning out according to video. Customer claims unit does this on larger loads. Removed front panel noticed drive belt was twisted on the unit. Adjusted belt back to normal position, inspected and then ran load to test. Checked on normal fill no clothes, had it agitate and then drain then spin out no issue. Rechecked unit with clothes and towels had it fill, agitate and spin. Unit appeared to do all functions without issue or noise. Told customer to keep us posted, unit checks ok."

Near Brock-Cosmos Rd, Union City, OH 45390
Kevin S.

Kevin S.

WASHER HOTPOINT HTW200ASK1WW "Customer said unit drips water into tub after wash. When i arrived no water was dripping from unit, and no water residue in the tub. Customer claims unit gets stuck in limbo and not spinning out maybe 2x a month. Ran unit in small light load, unit filled, agitated and drained and spin without issue. Unit was slightly out of level and i raised the right hand side. Talked to customer about the issue and explained about loading etc. Again after the wash test the unit was neither dripping or leaking. Unit checks ok."

Near N State Line St, Union City, OH 45390
Kevin S.

Kevin S.

WASHER ROPER RTW4516FW2 "Customers unit was not responding, customer had tried unplugging and plugging unit back in. At arrival, unit was unplugged, i plugged in unit, and had held start/stop button to cancel out. Ran diagnostics, checked ok. Ran a rinse and spin, unit checked ok. Told customer to let us know if further issue."

Near Taffy Ct, Union City, OH 45390
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FGHB2866PFMA "Upon arrival found that imk was jammed and not cycling properly to drop cubes, tech pulled imk, cleared issue, went through testing on front panel for imk, unit checks ok upon techs departure"

Near McClure Rd, Union City, OH 45390
Shaun S.

Shaun S.

WASHER HOTPOINT HSWP1000M4WW "Upon arrival customer complaint of that unit not spinning water out of clothes, tech put towels in wash with father in law present during testing and ran and checked unit in all 3 cycles (colors, whites, casual) and found no issue with unit spinning water out of towels, showed customer results after each of test was run, unit checks ok upon techs departure"

Near S Market St, Union City, OH 45390
Shaun S.

Shaun S.

OVEN JENN-AIR JES9860AAB "Upon arrival found that error code that customer is receiving is due to a stuck key on touch pad, contacted DAP and was informed part needed is no longer available"

Near Wasson Rd, Union City, OH 45390
Kevin S.

Kevin S.

OVEN WHIRLPOOL WFE515S0ES0 "Customer claimed they put range in bake mode, 325 heard a pop noise. Checked 240v at outlet and terminal. Checked every connection and board no burnt spots. Checked for continuity and ohm readings on bake ok. Found broil element open. Tested bake and heated ok, replace broil and tested. Unit checks ok.; pckd up 1 W10856603 (elmnt-brol )"

Near E Elm St, Union City, OH 45390
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Removed and replaced auger motor and imk on unit, ran and checked out, unit checks ok upon techs departure, also tightened fridge door handles"

Near Armold Rd, Union City, OH 45390
Shaun S.

Shaun S.

WASHER GE GTW330ASK1WW "Upon arrival found that unit will not drain, found debris caught in drain pump on unit, cleared pump, ran and checked out, unit checks ok upon techs departure"

Near Hillgrove-Fort Recovery, Union City, OH 45390
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FGHF2369MF2 "Upon arrival found that solenoid for disp keeps opening and closing on its own, found that sensor wire from bottom of imk as broke and fallen down into bucket and shorted out the main board, user interface, disp assm, and unit will need a new imk, notified the customer repair will exceed over $1000 dollars, customer elects to replace unit rather that fixFile number provided by frigid 812117305"

Near Hillgrove-Southern Rd, Union City, OH 45390
Shaun S.

Shaun S.

OVEN WHIRLPOOL WFE770H0F71 Upon arrival found that unit temp settings were off by 25 degrees, made adjustments according to book ran and checked out unit, says 375 on display unit heating now to proper temp

Near Barr Rd, Union City, OH 45390
Shaun S.

Shaun S.

WASHER SPEED QUEEN AWN432SP113TW04 Upon arrival found that tub support out of place causing noise issue, repaired product, ran and checked washer, unit checks ok upon techs departure

Near Hillgrove-Woodington Rd, Union City, OH 45390