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Local Reviews
for West Alexandria, OH

Authorized Service Rated 4.9 out of 5 stars based on 13 customer reviews

Map of West Alexandria, OH

Frig




Review of Authorized Service


Map of West Alexandria, OH

Dino




Review of Authorized Service

He did a great job


Map of West Alexandria, OH

Thorough job




Review of Authorized Service

Very courteous and conscientious. Did a great job.


Map of West Alexandria, OH

Great




Review of Authorized Service

He was very courteous did a good job and got it done. Thank you very much for the service now I have ice again


Map of West Alexandria, OH

Great timely service




Review of Authorized Service


Map of West Alexandria, OH

Great job




Review of Authorized Service

Great job didn’t take a minute don’t feel like I should have been charged a 50.00 a hour when it took a minute to fix a ice door no problem with service charge


Map of West Alexandria, OH

Awesome




Review of Authorized Service


Map of West Alexandria, OH

Great service and response.




Review of Authorized Service

Unit is working fine. Thank you for the prompt service.


Map of West Alexandria, OH

Awesome job thanks !




Review of Authorized Service


Map of West Alexandria, OH

Frig




Review of Authorized Service

Awesome service person did great job explaining the problem and what he was going to do to make the repair!


Great Service!!




Review of Authorized Service

Very happy with the knowledge of the serviceman, and he was very kind!!


Terry




Review of Authorized Service

Very happy with our experience, from the first call we made, to the timing the technician arrived, and to the technician himself!!!


Good service




Review of Authorized Service

Sean was the repairman that came out (he’s been here before). Very professional and courteous.


Shaun S.

Shaun S.

WASHER MAYTAG MVWC415EW1 "Removed and replaced control, ran and tested product, unit checks ok"

Near US-35, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR LG LMXS30776D/01 Installed all provided parts and ran unit to test. UI works as it should and ice maker is cycling fine. All ok.

Near Wysong Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DISHWASHER GE GSDL112F01BB Installed new pump assembly and ran unit to test. No more leaks from machine. Machine did have a lot of suds when running. Advised customer to clear suds and run vinegar to help clean. All ok. ; saved tckt

Near Lexington Salem Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

RANGE JENN AIR JGD8348CDP Unit is 13 years old in kitchen. Upon arrival customer stated that rear burners wont ignite. Found voltage to strikers but no strike. Unit needs igniters and harness for back burners. ; rqstng P&A on 3 74004053 (Igniter)s and 3 74005890 (Harness)s

Near S Preble County Line Rd, West Alexandria, OH 45381
Shaun S.

Shaun S.

WASHER MAYTAG MVWC415EW1 ; ordrng 1 W11124822 (cntrl-elec)"

Near US-35, West Alexandria, OH 45381
Shaun S.

Shaun S.

WASHER MAYTAG MVWC415EW1 "Upon arrival ran and checked out unit, found no fault codes in unit, ran diag testing on unit along with reprogramming test, unit checks ok upon techs departure"

Near US-35, West Alexandria, OH 45381
Shaun S.

Shaun S.

DISHWASHER - BUI GENERAL ELECTRIC GDT665SSN0SS "Upon arrival found that unit needs new drain pump, motor has power but will not run, also customer to have pop when we return for repair; ordrng 1 DRAINPUMP"

Near Mill Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DISHWASHER GE GSDL112F01BB "Unit is 19 years old in kitchen. Upon arrival customer stated that unit is leaking from underneath. Ran unit in short wash to test. Found unit leaking from shaft of drain valve and from sump inlet. Unit needs pump/sump assembly, and sump inlet. ; ordrng 1 WD18X213 (inlet sump) and 1 WD26X10013 (motor/pump assy)"

Near Lexington Salem Rd, West Alexandria, OH 45381
Shaun S.

Shaun S.

DRYER SAMSUNG DV42H5000EW/A3 "Removed and replaced drum and bulkhead on unit, ran and checked out unit running upon departure"

Near Wolf Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRF532SMBB00 Installed harness with defrost thermostat. Forced unit into defrost and unit is defrosting as it should. All ok.

Near W Dayton St, West Alexandria, OH 45381
Shawn H.

Shawn H.

DRYER SAMSUNG DV42H5000EW/A3 Upon arrival found unit noisy in tumble. Removed drum to inspect. Found front seal damaged and tub rubbing on front bulkhead. Unit needs drum assembly and front bulkhead. ; rqstng P&A on 1 DC97-14849M (DRUM ASSEMBLY ) and 1 DC97-15984B (BULKHEAD)

Near Wolf Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRF532SMBB00 Upon arrival customer stated that just fresh food section isn’t cooling well. Inspected evaporator and found it frosted over. Forced unit into defrost. Unit is getting voltage from control to heater. At this time unit is defrosting fine in forced mode. May have an intermittent failure of the control or the defrost thermostat. Customer wants to replace thermostat and is aware that this may not fix the issue and may still need control. ; ordrng 1 W10290745 (harns-wire)

Near W Dayton St, West Alexandria, OH 45381
Shawn H.

Shawn H.

WASHER AMANA NTW4516FW1 "Upon arrival found unit with errors, F2E1 stuck button, F7E1 basket speed fault, F0E5 off balance load. No control fault errors. Unit won’t spin because it can’t detect speed. Ran tachometer test and control isn’t picking up basket speed. Inspected actuator. No loose connections. Unit needs actuator. Replaced from stock, ran calibration, and ran auto test. All ok unit functions as it should. Ok per BMS. ; used 1 W10913953 (ACTUATOR ) from stock"

Near Quaker Trace Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DRYER SAMSUNG DV42H5000EW/A3 "Upon arrival found unit squealing with no load. Removed drum to inspect and found idler locking up causing squeal. Replaced idler, lubed rollers, and ran to test. All ok no more noise and unit heats as it should. ; used 1 DC93-00634A (IDLER PULLEY) from stock"

Near Leon Dr, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Upon arrival found ice maker frosted over and not cycling. Thawed ice and removed ice maker to inspect. Unit is in need of ice maker service kit. Ice maker was replaced a year ago for the same issue but the bulletin was not performed. ; rqstng P&A on 1 DA82-02697A (ICE MAKER SVC KIT)

Near Halderman Rd, West Alexandria, OH 45381
Shaun S.

Shaun S.

WASHER GE GTW750CSL1WS "Upon arrival found that unit at this time is functioning normally as it should, ran testing on unit, everything seems normal at this time"

Near Woodside Dr, West Alexandria, OH 45381
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRF532SMB00 "Upon arrival found that unit is operating normally at this time, checked evap fan motor along with condenser motor and comp, all seem to be running ok, checked line set found them not froze over and heat transfer coming from hi side line. Unit checks ok upon techs departure"

Near W Dayton St, West Alexandria, OH 45381
Shaun S.

Shaun S.

REFRIGERATOR GE GFE26GSHESS "Upon arrival found that duct bill on drain was clogged with debris and needed cleaned out, tech cleared issue also cleaned out duct bill and made necessary adjustments unit checks ok"

Near Lexington Salem Rd, West Alexandria, OH 45381
Shaun S.

Shaun S.

DRYER SAMSUNG DV42H5000EW/A3 Removed and replaced parts on unit checks ok

Near Wolf Rd, West Alexandria, OH 45381
Shaun S.

Shaun S.

UPRIGHT / CHEST FRIGIDAIRE FKFH21F7HWB "Upon arrival found that customer didn't have unit plugged in and running, tech plugged unit in and got a temp reading of 82*, let unit operate and upon departure unit was at 45*, tech inserted a bottle of water in unit, spoke to customer and will follow up in morning to see how unit is operating"

Near Quinn Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RFG298HDRS Installed paddle and ran to test. All ok. Please mail out invoice.

Near Dewey St, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RFG298HDRS Found dispenser paddle broken. Tested micro switch to verify function of dispenser. Ice and water dispense as they should. Unit needs dispenser paddle. Please mail out invoice.; ordrng 1 DA66-00850A (DISPENSER PADDLE)

Near Dewey St, West Alexandria, OH 45381
Shawn H.

Shawn H.

DRYER SAMSUNG DV42H5000EW/A3 "Upon arrival found unit will heat and tumble but is noisy. Removed tumbler and found right rear roller lying in bottom. Roller shaft came loose from bulkhead. Replaced from stock. Tightened all other rollers. Front seal on drum is torn and duct connector is cracked. This is allowing air and lint to escape. Unit needs duct connector and seal. ; ordrng 1 DC97-07618A (FELT SEAL) and 1 DC97-07895A (DUCT CONNECTOR ), used 2 DC97-16782A (ROLLER) from stock"

Near Wolf Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

DRYER - ELECTRIC LG DLE7100W "Upon arrival customer stated that before it stopped running it made a loud thud. Removed front panel and found belt loose but not broken. Removed drum and found belt tensioner not properly bolted to motor mount. Tensioner being loose allowed belt to slip and tensioner to drop. This was the loud thud they heard. Re-secured tensioner, installed belt and ran unit to test. Unit tumbles fine and heats fine. All ok."

Near W 2nd St, West Alexandria, OH 45381
Shawn H.

Shawn H.

WASHER SAMSUNG WF42H5200AF/A2 Upon arrival customer stated that since the unit was moved to repair a leaking water line behind; that it goes out of balance code and found unit not level causing unit to shake. Left rear leg wasn’t contacting the ground. Leveled unit and ran in spin to test. Unit no longer shakes and spins smooth. All ok.

Near Western Dr, West Alexandria, OH 45381
Shawn H.

Shawn H.

RANGE SAMSUNG NX58K7850SG/AA Upon arrival customer stated that unit worked great up until last week when upper oven won’t ignite. Pulled unit out to gain access to igniter. When pulling unit out I heard a hissing and smelled gas. Copper gas line was pinched and when pulling out unit it opened up. Shut gas off to unit and advised customer. Continued checking unit over and found igniter not drawing any amperage. Has proper voltage to it but no amp draw or glow. Unit needs igniter. Customer is repairing gas line. ; ordrng 1 Dg94-00520a (IGNITER)

Near Bantas Creek Rd, West Alexandria, OH 45381
Shawn H.

Shawn H.

WASHER MAYTAG MVWC565FW0 "F0E5 Off balance code present. Checked unit over and found it to be out of level, tub loose from drive hub, motor pulley loose, lots of end play in trans, and clutch worn. Unit is going out of balance due to the tub being loose and worn suspension. Tub is loose because trans has endplay that allowed the drive hub to wear. Motor pulley is worn and sloppy. Suspension needs replaced because unit has been un-level for so long. Unit will need transmission, drive hub, clutch, suspension set, motor, and unit leveled. Unit is 4 years old in laundry room. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11130362 (suspension)"

Near OH-503, West Alexandria, OH 45381
Shawn H.

Shawn H.

REFRIGERATOR GE GFE26GSHESS Upon arrival found lower defrost drain clogged. Causing drain to overflow. Cleared drain and installed heater wire. Drain is clear and good to go. No more water leaks.

Near Lexington Salem Rd, West Alexandria, OH 45381
Tim  R.

Tim R.

RANGE FRIGIDAIRE FFEW2726TSD Replaced control. Checks ok

Near N Sulphur Springs Rd, West Alexandria, OH 45381
Tim  R.

Tim R.

RANGE FRIGIDAIRE FFEW2726TSD Checks unit over found that the unit needs a new control.

Near N Sulphur Springs Rd, West Alexandria, OH 45381
Tim  R.

Tim R.

WASHER MAYTAG MVWC415EW1 Replaced actuator. Tests ok. Unit wasn’t spinning out correctly had error code for faulty speed sensor.; used 1 W10913953 (ACTUATOR) from stock

Near US-35, West Alexandria, OH 45381
Kevin M.

Kevin M.

REFRIGERATOR GE GSH25KGMCCC Unit needs new defrost heater and cont brd

Near N Factory Rd, West Alexandria, OH 45381
Kevin S.

Kevin S.

REFRIGERATOR HISENSE n/a "Replaced control per instructions. Unit compressor appears to have come on, checked temperature settings in ui set to 36F and 0F. Told customer to monitor if not cooling."

Near Conley Dr, West Alexandria, OH 45381
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE4BRGS175TW01 used 1 RB170002 (ROLLER KIT) from stock

Near Brenda Blvd, West Alexandria, OH 45381
Kevin S.

Kevin S.

DRYER WHIRLPOOL WED7990FW0 "Customer complaint is that unit takes too long to dry clothes. Upon inspection checked lint trap and bottom screen and filters looked clean. Checked rear of unit at evap cooling fan looked clean. Customer not home but teenage children and grandfather was there. Checked wall receptacle looked good and was getting 240V at terminal block and 120V each leg while running. Put unit into diagnostics, unit had an F2E1 UI stuck button and F4E4 L2 line voltage error or low voltage detected at ccu. Troubleshooting to check plug and terminal, household wiring etc. which all checked good unless something is going on at breaker box. Called techline gave him my results had me check things. In time dry unit will run and heat as needed, on normal sense dry default is medium after about couple of minutes the compressor does kick on and run, asked tech how long before that rear fan would come on immediately or as needed he said as needed, tech seems to think unit is ok. I had

Near Amber Ct, West Alexandria, OH 45381
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE LFID2426TF2A "Replaced wash motor, ran unit checked make sure no leaks. Unit checks ok showed customer."

Near US-35, West Alexandria, OH 45381
Kevin S.

Kevin S.

DISHWASHER FRIGIDAIRE LFID2426TF2A "Customer complaint of wash motor making excessive noise and vibration. Removed lower spray arm and cleanout assembly. Checked make sure nothing was plugged or jammed. Unit will fill and wash properly. Put some small mason jars in each corner of upper and lower rack, unit is getting proper water pressure etc. unit will drain properly. Will look to replace wash motor.; ordrng 1 154844301 (motor & pump assy)"

Near US-35, West Alexandria, OH 45381
Kevin S.

Kevin S.

REFRIGERATOR GE HA10TG31SB Replaced parts Wr49x30819x compressor electricals and drain pan. Unit plugged in and compressor running and cooling.

Near Electric St, West Alexandria, OH 45381
Brad A.

Brad A.

RANGE SAMSUNG NX58K7850SG/AA "Installed new control and igniter, unit is working properly."

Near Bantas Creek Rd, West Alexandria, OH 45381
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF26VABWP/XAA "Found back wall freezing up, called Samsung Techline talked to Pedro, did a visual call, they came to the conclusion that the refrigerant lines are coming in contact with the rear wall of ff section. The unit is not repairable."

Near Carlton Rd, West Alexandria, OH 45381
Brad A.

Brad A.

WASHER MAYTAG MHWZ400TQ01 Found main control not responding in diagnostic mode. Door lock will not engage. Needs main control and door lock. Customer does not want to repair.

Near Vanessa Dr, West Alexandria, OH 45381
Brad A.

Brad A.

RANGE SAMSUNG NX58K7850SG/AA "Found upper oven igniter not getting enough voltage to open gas valve. Ordered new igniter. Control is not cycling properly. Ordered main control. Located in the kitchen, manufactured 11/2016; rqstng P&A on 1 Dg94-00520a (IGNITER ) and 1 UNKNOWN (MAIN CONTROL)"

Near Bantas Creek Rd, West Alexandria, OH 45381
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RS25J500DSG Cleared frozen drain line. Checks OK

Near West Alexandria, OH 45381
Tim  R.

Tim R.

REFRIGERATOR GENERAL ELECTRIC PYE22KELHDS Checked unit over found that the dispenser flap wasn’t closing all of the way allowing warm air in and melting some ice causing water. Adjusted flap. Check ok.

Near Wysong Rd, West Alexandria, OH 45381
Tim  R.

Tim R.

RANGE - ELECTRIC GENERAL ELECTRIC JS645FL3DS Replaced parts listed. Checks ok

Near Wysong Rd, West Alexandria, OH 45381