Troubleshooting the F5 Error Code with a Maytag Washer

Authorized Service
December 11, 2023
Washer Repair

A washing machine is arguably one of the most important appliances in a home. Having clean clothes is a basic necessity that we can’t do without. However, like any other machine, a washing machine can stop functioning properly. 

A common issue with Maytag washers is the F5 error code, but most people don’t know what it means or how to fix it. 

Below, we’ll discuss the F5 error code, its causes, and how to get your Maytag washer running smoothly again.

What Does the F5 Error Code Mean?

The F5 error code on a Maytag washer means that there is a problem with the door latch. This error code usually occurs when the door is not fully locked or has failed to lock. As a result, the washer will not start its cycle. 

If you see this error code on your Maytag washer, the first thing you need to do is check if the door is fully closed and locked. If the door is not shut correctly, simply close it firmly again and try starting your washer cycle. 

If the error persists, you need to look further into the issue. Read on for more information.

What Causes the F5 Error Code?

Dirty or Blocked Lock

Locate and inspect the lock for any signs of wear or damage. 

Ensure that there is no clothing or any other sort of debris blocking the lock from sealing or the door from closing.

If all looks good, give it a gentle but thorough clean using a soft cloth and warm, soapy water, making sure to reach all corners and crevices. 

Remember to dry it thoroughly afterward to avoid any potential water-related issues.

Be sure to also test the lock springs for functionality. To do this, gently press on the lock and make sure that it springs back. Also, when closing the lock, be sure that it makes a clicking sound to ensure the lock is secure.

If the springs are damaged or the lock is not secure, it will need to be replaced. You can follow the steps in the door latch assembly section below for a guide on how to do this. 

Malfunctioning Control Board

Another possible cause of the Maytag washer’s F5 error code is a malfunctioning control board. 

If this is the case, you should try resetting your control board. 

To reset your control board, unplug your washer and wait for a few minutes. Then, plug it back in, turn it on, and try starting your cycle again. 

If this doesn’t work, you may need to replace the control board. You will need professional assistance to carry out this repair.

Faulty Door Latch Assembly

One of the most common reasons for the F5 error code is a faulty door latch assembly. 

The door latch is what ensures that the door is locked and the washer can start working. If the latch is damaged, the door will not lock and your washer will not start its cycle. 

If you’re facing this error, you can try to clean the latch with a cloth or replace the assembly entirely if cleaning it does not fix the issue. 

Replacing the door latch assembly is a relatively easy appliance repair that most people can do themselves.

To replace your door latch assembly, follow the steps below. Please note: If you’re uncomfortable performing these steps, it’s best to call a professional. Always prioritize your safety!

  1. Unplug the washer from its power source and make sure the water supply is turned off.
  2. Pull your Maytag washing machine away from the wall. Disconnect the water hoses.
  3. Undo the water knobs at the back of the machine.
  4. Using the nut driver, undo the screws along the small plate near the cold water valve. Remove the plate.
  5. Remove the screws holding the back access panel at the top of the washer in place.
  6. Remove the access panel.
  7. You will see the control board in the center of the console. There will be a row of connectors linking the control board to various parts of the washer. Disconnect the one farthest to the left. This leads to the locking switch. Follow the wire, and undo any clips holding it in place.
  8. You will see the harness retainer in a small, circular opening. Squeeze the prongs and let the retainer fall into the washer.
  9. Now undo the screws in the small tabs at the top of the next panel. There will be two small slots just above these tabs. Take note of their position.
  10. Now, go to the front of the washer. Slide the top of the washer forward and then tilt it back so that the tabs at the back will slide into the slots, creating a hinge. You may need another person to help you do this. 
  11. Once the top is secure, rest it back on the hinges. You can secure the washer lid using a bungee cord.
  12. Now, you will see a lock on the top right side of the top of the washer. Using your flathead screwdriver, undo the tab holding the lock in place. Remove the lock.
  13. To replace the lock, reverse the above steps and secure the new lock in place.
  14. Put the hoses back, plug the washer in, and turn the water on. Your washer should be happily locking and unlocking again.

Faulty Wiring

The wiring related to the door latch can also cause the F5 error code. Sometimes, broken wires or loose connections between the door latch and other parts of the washing machine can prevent the door from locking. 

To fix these issues, you need to inspect the wiring closely and make sure all wires are firmly connected. 

Follow steps 1-7 above to access most of the wiring.

If any wires are broken, replace them immediately. Take the time to inspect all the wiring related to the door latch to ensure everything is correctly wired.

We recommend calling a professional to replace any wiring or faulty components beyond the door latch.

Having clean clothes is a necessity, and having a functional washing machine is vital. 

The F5 error code in Maytag washers requires a quick inspection of the door and lock. If the door is closed correctly, it may be due to a faulty door latch (lock) assembly, a malfunctioning control board, or damaged wiring around the door latch. 

The good news is that most people can fix this issue within minutes or seek professional help if needed. 

By identifying the cause of the F5 error code and fixing it, you can enjoy a well-functioning Maytag washer again.


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