If your GE dryer is starting to squeak, the support rollers that help hold the drum in place are probably to blame. The roller or the surrounding washers can get damaged over time. But you can replace these parts yourself once you notice the squeaking. Order replacement part #12001541 and follow these steps:
1. Unplug the dryer.
During this repair, you will need to dismantle the dryer in order to reach the support rollers at the back of the appliance. This involves unplugging and manipulating wires. So unplug the dryer before you get started to keep yourself and the appliance safe.
2. Remove the interior front dryer panel.
Start by removing the dryer door. Remove two screws holding the hinges (one on each hinge). Then grip the top of the door firmly and lift the hinge tabs that slide into the panel’s slots up and free. Set the door aside
Loosen the two screws and retaining brackets on the right side where the door closes
Next, remove the brackets at the top of the front panel’s “U.” Loosen the bolts that hold them in place and then rotate the bottom of each clip toward the exterior edge to unhook the tops. Set the brackets and the bolts to the side
3. Remove the remaining front panel and bulkhead.
Now you can reach all of the edges of the front panel around the dryer drum. Unscrew the four screws that secure the edge of the panel to the body of the machine. Don’t unscrew the nearby screws that don’t actually touch the panel; those hold the bulkhead in place and you will remove them later
Lift up the panel and rotate it around the right side. If you can, just set it to the side there. If not, unplug the wires in the bottom right corner. Take a picture before you do so you can reattach them in the right spots during reassembly. Then set the panel aside wherever there’s room
Find the wires attached to the light bulb in the top right corner. Unplug the wires and slide the lengths of the wires out of the retaining clip. Then carefully stuff them in the bottom cavity of the machine so they won’t get pinched during the next steps
4. Remove the drum.
The black belt around the dryer drum also runs around the idler pulley in the back of the dryer. In order to remove the belt,
5. Remove the broken support roller
The two support rollers are located at the back of the machine at 5 o’clock and 7 o’clock. Determine which support roller is broken. In order to remove it, use a flathead screwdriver to twist the snap ring off the central shaft. Then remove the washer, the support roller, and the washer behind it. These parts should be easy to pull off the shaft. Set them aside.
6. Install the new support roller.
Slide a washer, the support roller, and the second washer over the support roller shaft. Make sure you use the new washers that came in the support kit instead of reusing the old washers (no matter how intact they may look). Then put the snap ring in place. Make sure the support roller can spin freely without coming off the shaft.
7. Reassemble the interior of the machine.
First, reinsert the dryer drum. Lift it up by the belt and hold the front edge as you guide it into place on top of the support rollers
Next, retighten the tension on the belt. Reach under the drum to pull the top of the idler pulley counterclockwise to the left. Then slide the belt around the right side of the top white pulley and around the left side of the lower black pulley. Carefully release the idler pulley so the belt stays in position
Reattach the front bulkhead (the metal piece that encircles the drum and attaches to the front of the side panels). To do so, orient the bulkhead so the extending tabs face the front. Slide the bulkhead around the drum. You may have to lift up the drum slightly so everything locks together. Then hold it in place as you reattach the screws in the bottom left and top right corners
8. Reattach the exterior panels.
First, reattach the front interior frame. Align the panel with the nearly circular cutout around to the top of the machine’s front. Line up the four screw holes in the panel with the holes in the front edges of the side panels. Hold it in place as you retighten the screws in each of the four corners
Rotate the top panel to set it back down on top of the machine. Press down the front two corners until they click into place
Reattach the door. To do so, make sure the two tabs on each of the two hinges, slide into the small slots on the left interior edge of the front panel. Hold the door in place as you screw the hinges securely into place
Shut the door and plug the dryer back in